Stapled booklet, 120 x 170 mm,100 p (incl. 4 p cover), 1/1c = black
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58
JÓTÁLLÁSI JEGY
Vállalkozás neve és címe: ....................................................................................................................
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A fogyasztó a választott jogáról másikra térhet át. Az áttéréssel okozott költséget köteles a vállalkozásnak
megfizetni, kivéve, ha az áttérésre a vállalkozás adott okot, vagy az áttérés egyébként indokolt volt.
Ha a fogyasztó a termék meghibásodása miatt a vásárlástól (üzembe helyezéstől) számított három mun-
kanapon belül érvényesít csereigényt, a vállalkozás nem hivatkozhat aránytalan többletköltségre, hanem
köteles a terméket kicserélni, feltéve, hogy a meghibásodás a rendeltetésszerű használatot akadályozza.
Meghibásodás tényét a márkaszerviz köteles megvizsgálni és az esetleges cserét lebonyolítani.
A vállalkozásnak törekednie kell arra, hogy a kijavítást vagy kicserélést legfeljebb tizenöt napon belül elvé-
gezze. A kijavítás során a termékbe csak új alkatrész kerülhet beépítésre.
Nem számít bele a jótállási időbe a kijavítási időnek az a része, amely alatt a fogyasztó a terméket nem
tudja rendeltetés szerűen használni. A jótállási idő a terméknek vagy a termék részének kicserélése (kijaví-
tása) esetén a kicserélt (kijavított) termékre (termékrészre), valamint a kijavítás következményeként jelent-
kező hiba tekintetében újból kezdődik. A jótállási kötelezettség teljesítésével kapcsolatos költségek a vál-
lalkozást terhelik.
A jótállás nem érinti a fogyasztó jogszabályból eredő – így különösen kellék- és termékszavatossági, illetve
kártérítési – jogainak érvényesítését.
Fogyasztói jogvita esetén a fogyasztó a megyei (fővárosi) kereskedelmi és iparkamarák mellett működő
békéltető testület eljárását is kezdeményezheti.
A jótállási igényt a fogyasztási cikk tulajdonosa érvényesítheti, amennyiben fogyasztónak minősül.
A jótállási igény a jótállási jeggyel érvényesíthető. Jótállási jegy hiányában a szerződés megkötését bizo-
nyítottnak kell tekinteni, ha az ellenérték megfizetését igazoló bizonylatot - az általános forgalmi adóról
szóló törvény alapján kibocsátott számlát vagy nyugtát - a fogyasztó bemutatja. Ebben az esetben a jótál-
lásból eredő jogok az ellenérték megfizetését igazoló bizonylattal érvényesíthetőek.
Ezért kérjük Vásárlónkat, hogy őrizze meg a fizetési bizonylatot. A fogyasztó jótállási igényét a vállalkozás-
nál érvényesítheti. Fogyasztó a Braun márkaszervizekben közvetlenül is érvényesítheti kijavítási igényét.
Márkaszervizek elérhetőségei megtalálhatóak a www.braun.hu weboldalon.
A vállalkozás a minőségi kifogás bejelentésekor a fogyasztó és vállalkozás közötti szerződés keretében
eladott dolgokra vonatkozó szavatossági és jótállási igények intézésének eljárási szabályairól szóló
19/2014. (IV. 29.) NGM rendelet 4. §-a szerint köteles – az ott meghatározott tartalommal – jegyzőkönyvet
felvenni és annak másolatát haladéktalanul és igazolható módon a fogyasztó rendelkezésére bocsátani. A
vállalkozás, illetve a márkaszerviz a termék javításra való átvételekor az NGM rendelet 6. §-a szerinti elis-
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71
GARANTİ BELGESİ
Bu bölüm müşteride kalacaktır.
GARANTİ ŞARTLARI
1- Garanti süresi, malın teslim tarihinden itiba-
ren başlar ve 2 yıldır.
2- Malın bütün parçaları dahil olmak üzere
tamamı garanti kapsamındadır.
3- Malın ayıplı olduğunun anlaşılması duru-
munda tüketici, 6502 sayılı Tüketicinin Korun-
ması Hakkında Kanunun 11 inci maddesinde
yer alan; a) Sözleşmeden dönme, b) Satış
bedelinden indirim isteme, c) Ücretsiz ona-
rılmasını isteme, ç) Satılanın ayıpsız bir
misli ile değiştirilmesini isteme haklarından
birini kullanabilir.
4- Tüketicinin bu haklardan ücretsiz onarım
hakkını seçmesi durumunda satıcı; işçilik mas-
rafı, değiştirilen parça bedeli ya da başka her-
hangi bir ad altında hiçbir ücret talep etmeksi-
zin malın onarımını yapmak veya yaptırmakla
yükümlüdür. Tüketici ücretsiz onarım hakkını
üretici veya ithalatçıya karşı da kullanabilir.
Satıcı, üretici ve ithalatçı tüketicinin bu hakkını
kullanmasından müteselsilen sorumludur.
5- Tüketicinin, ücretsiz onarım hakkını kul-
lanması halinde malın; garanti süresi içinde
tekrar arızalanması, tamiri için gereken azami
sürenin aşılması, tamirinin mümkün olmadığının,
yetkili servis istasyonu, satıcı, üretici veya
ithalatçı tarafından bir raporla belirlenmesi
durumlarında; tüketici malın bedel iadesini,
ayıp oranında bedel indirimini veya imkân
varsa malın ayıpsız misli ile değiştirilmesini
satıcıdan talep edebilir. Satıcı, tüketicinin tale-
bini reddedemez. Bu talebin yerine getirilme-
mesi durumunda satıcı, üretici ve ithalatçı
müteselsilen sorumludur.
6- Malın tamir süresi 20 iş gününü geçemez.
Bu süre, garanti süresi içerisinde mala ilişkin
arızanın yetkili servis istasyonuna veya satıcıya
bildirimi tarihinde, garanti süresi dışında ise
malın yetkili servis istasyonuna teslim tarihin-
den itibaren başlar. Malın arızasının 10 iş günü
içerisinde giderilememesi halinde, üretici veya
ithalatçı; malın tamiri tamamlanıncaya kadar,
benzer özelliklere sahip başka bir malı tüketici-
nin kullanımına tahsis etmek zorundadır. Malın
garanti süresi içerisinde arızalanması duru-
munda, tamirde geçen süre garanti süresine
eklenir. Ulusal, resmi ve dini bayram günleri ile
yılbaşı, 1 Mayıs ve Pazar günleri dışındaki
çalışma günleri iş günü olarak sayılmaktadır.
7- Malın kullanma kılavuzunda yer alan husus-
lara aykırı kullanılmasından kaynaklanan arıza-
lar garanti kapsamı dışındadır.
8- Tüketici, garantiden doğan haklarının kulla-
nılması ile ilgili olarak çıkabilecek uyuşmazlık-
larda yerleşim yerinin bulunduğu veya tüketici
işleminin yapıldığı yerdeki Tüketici Hakem
Heyetine veya Tüketici Mahkemesine baş-
vurabilir.
9- Satıcı tarafından bu Garanti Belgesinin
verilmemesi durumunda, tüketici Gümrük ve
Ticaret Bakanlığı Tüketicinin Korunması ve
Piyasa Gözetimi Genel Müdürlüğüne başvu-
rabilir.
KULLANIM HATALARI
1- BRAUN ürünlerinin kullanma kılavuzunda
gösterildiği şekilde kullanılması gerekmektedir.
BRAUN ürünlerine Procter & Gamble Tüketim
Malları Sanayi A.Ş.‘nin yetkili kıldığı servis ele-
manları dışındaki şahıslar tarafından bakım
onarım veya başka bir nedenle müdahale edil-
memelidir.
2- Kullanma Kılavuzunda yer alan hususlara
aykırı kullanılmasından kaynaklanan arızalar
garanti kapsamı dışındadır.
3- Voltaj düşüklüğü veya fazlalığı, hatalı elektrik
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