11
What to do if ...
ʑ
Water is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not dispensed.
– $Start/Reload not selected?
– Tap not turned on?
– Filter blocked? Clean the filter a page 10.
– Supply hose kinked or trapped?
ʑ
Washing machine door cannot
be opened.
– Safety function active. Programme stopped? a page 4.
– Is
(without final spin)
selected? a page 3, 4.
– Can be opened by emergency release only? a page 9.
ʑ
Programme does not start. – $Start/Reload or Ready in time selected?
– Washing machine door closed?
– Childproof lock active? Deactivate a page 5.
ʑ
Detergent solution is not
drained.
– Is
(without final spin)
selected? a page 3, 4.
– Clean the detergent solution pump a page 10.
– Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the drum. – Not a fault - water below the visible area.
ʑ
Unsatisfactory spin result.
Laundry wet/too damp.
– Not a fault - the unbalanced-load detection system has cancelled the spin cycle
because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum.
– S (Easy-iron) selected? a page 5.
– Too low a speed selected? a page 5.
ʑ
The programme duration
changes during the wash cycle.
– Not a fault – the programme sequence is optimised for the particular wash
process. This may result in changes to the programme duration in the display field.
ʑ
Spin cycle performed several
times.
– Not a fault - unbalanced load detection system adjusts the imbalance.
ʑ
Residual water in the
compartment for care products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary a page 9.
ʑ
Odour formation in the washing
machine.
– Run programme L Cottons 90 °C without laundry. Use standard detergent.
ʑ
Status display³1 (washing)
flashes. Foam may be coming
out of the detergent drawer.
– Too much detergent used? Mix 1 tablespoon of fabric softener with ½ litre of
water and pour into dispenser II (not for outdoor and down-filled textiles!).
– Reduce the detergent dosage for the next wash cycle.
ʑ
Intense noise formation,
vibrations and “wandering”
during the spin cycle.
– Are the appliance feet fixed?
Secure the appliance feet a Installation instructions.
– Transportation safety devices removed?
Remove the transportation safety devices a Installation instructions.
ʑ
Noises during spin and drain
cycles.
– Clean detergent-solution pump apage 10.
ʑ
Display panel/indicator lamps
do not function during
operation.
– Power cut?
– Fuses triggered? Reset/change the fuse.
– If the fault occurs repeatedly, call customer services.
ʑ
Programme sequence longer
than usual.
– Not a fault - unbalanced load detection system adjusts imbalance by repeatedly
distributing the laundry.
– Not a fault - foam detection system active - adds an additional rinse cycle.
ʑ
Detergent residues on the
laundry.
– Occasionally, phosphate-free detergents contain water-insoluble residues.
– Select the Rinse/Spin cycle or brush out the laundry after washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call customer services a Installation instructions.
