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en Customer service
38
4Customer service
Cus t omer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
On some appliances with a steam-assisted cooking
function, you will find the rating plate behind the control
panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
PDishes
Di s hes
You can use the "Assist" operating mode to prepare a
wide variety of food. The appliance selects the optimal
settings for you.
To achieve good results, the cooking compartment
must not be too hot for the type of food you have
selected. If it is, a message will appear on the display.
Allow the cooking compartment to cool down and start
again.
Information on the settings
The cooking result depends on the quality of the
food and the size and type of cookware. For an
optimal cooking result, use food that is in good
condition and chilled meat only. For frozen food, use
food straight out of the freezer only.
For some food, a temperature, heating mode and
cooking time is suggested. The temperature and the
cooking time can be changed according to your
requirements.
For other dishes, you will be asked to enter the
weight. Always enter the total weight unless the
appliance asks for something different. The
appliance will then apply the time and temperature
settings for you.
It is not possible to set weights outside of the
intended weight range.
When roasting dishes for which the appliance will
apply the temperature selection for you,
temperatures of up to 300 °C can be saved.
Therefore, make sure that you use cookware that is
sufficiently heat resistant.
Information is provided, e.g. on cookware, shelf
position or the addition of liquid when cooking meat.
Some food requires turning or stirring, etc., during
cooking. This is shown in the display shortly after
operation starts. An audible signal will remind you at
the right time.
Information on the right kind of cookware to use and
tips and tricks for the preparation can be found at
the end of the instruction manual. ~ "Tested for you
in our cooking studio" on page 40
Steam-assisted cooking
For some food, the steam function is automatically
activated. General information on the steam function
can be found in the relevant section. ~ "Steam"
on page 18
:Warning – Risk of scalding!
When you open the appliance door, hot steam can
escape. Steam may not be visible, depending on its
temperature. When opening, do not stand too close to
the appliance. Open the appliance door carefully. Keep
children away.
E no.
FD no.
After-sales service O
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088
per minute.
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7\SH
Dishes en
39
Meat thermometer
For some food, you can also use the meat
thermometer. Once you have inserted the meat
thermometer into the appliance, the food that is suitable
for it will be displayed. You can change the interior
temperature of the cooking compartment and the core
temperature. ~ "Meat thermometer" on page 23
Selecting a dish
The dishes are arranged in a uniform structure:
Category
Food
Dish
The following table lists the categories with the
corresponding food. One or more dishes are listed
beside each food.
Baking sensor
Your appliance is equipped with a baking sensor.This
sensor is automatically activated when you select a
baked item from any of the following categories in the
selection list. If the baking sensor has been activated,
the H symbol appears on the display.
The appliance now takes over.The appliance then
regulates the baking process completely automatically
– you do not need to implement any further settings.
Once the food is cooked, the appliance will switch itself
off automatically. An audible signal will then sound. The
cooking time is roughly the same as that listed in the
recipe for your baked item and is not displayed. The
oven sensor can only be started from the oven when it
is cool.
No other baked goods categories are monitored by the
baking sensor. In this case, you will be offered a tried
and tested setting with customisation options.
Dark-coloured metal baking tins are suitable. Do not
use any silicone bakeware or accessories that contain
silicone. Otherwise, the baking sensor will be damaged.
The baking sensor is active while "Do not open door" is
shown on the display. Do not open the appliance door;
otherwise, the settings will be cancelled. The appliance
asks you whether you wish to continue cooking. The
appliance will continue to heat and you can adjust the
suggested time. You must monitor the process yourself.
Applying settings for dishes
You will be guided through the entire setting process for
your chosen food.
Use the rotary selector to scroll through the individual
levels.
1. Touch the Menu field.
The list of operating modes is displayed.
2. Touch the "Assist" text field.
The categories are displayed.
3. Touch the required category.
The foods in this category are displayed.
4. Touch the required food.
The individual dishes are displayed.
Categories Food
Cakes, bread, pizza
Cake
Small baked items
Biscuits
Bread
Bread rolls
Savoury cakes, pizza, quiches
Bakes, soufflés
Bake, savoury, fresh, cooked ingredients
Lasagne, fresh
Potato gratin, raw ingredients, 4 cm deep
Bake, sweet, fresh
Soufflé in individual moulds
Frozen products
Pizza
Bakes
Potato products
Poultry, fish
Vegetables
Poultry
Chicken
Duck, goose
Turkey
Meat
Pork
Beef
Lamb
Meat dishes
Fish Fish
Vegetables Baked potatoes, whole
Reheat, crisp up
Vegetables
Menu
Baked goods
Side dishes
Category Food Dishes
Cake, bread, pizza
Cake
Cakes in deep tins
Cakes in shallow tins
Cakes on a tray
Small baked
items
Puff pastry
Scones
Muffins
Leavened cake
Savoury cakes,
pizza, quiche
Savoury cakes, quiche
Pizza
Frozen products Potato products Potato products
39

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