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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Energy and the environment
Your new appliance is particularly energy-efficient. You will find
information here about the energy-optimised "Hot air eco"
heating type. You will also find tips on how to save even more
energy with your appliance and how to dispose of it in an
environmentally friendly way.
Hot air eco heating type
With the energy-efficient "Hot air eco" heating type, you can
prepare many dishes on one level. The fan distributes the
energy-optimised heat from the ring heating element in the
back wall evenly around the cooking compartment. You can
achieve successful baking, roasting and cooking without
having to preheat the oven.
Notes
■ Place the items in the empty cooking compartment before it
has heated up. Otherwise, energy optimisation will not have
any effect.
■ Only open the oven door during cooking when required.
Table
The table contains a selection of dishes best suited to Hot air
eco. It provides details of suitable temperatures and cooking
times. You can see which accessories and shelf levels are
suitable.
The temperature and cooking time depend on the amount,
composition and quality of the food. This is why temperature
ranges are given in the table. You should try the lower
temperature first, A lower temperature produces more even
browning. You can increase the temperature next time if
necessary.
Place the baking tins and cookware in the centre of the wire
rack. If you are grilling food directly on the wire rack, the
universal pan should also be inserted at level 1. Fat and juices
are caught in the universal pan, which keeps the oven cleaner.
E no.
FD no.
After-sales service O
GB 0844 8928979
Calls from a BT landline will be charged at up to 3
pence per minute. A call set-up fee of up to 6 pence may
apply.
IE 01450 2655
Dishes using Hot air eco ‘/’
Accessories Level Temperature
in °C
Cooking time
in minutes
Cakes and pastries
Victoria sandwich Wire rack + 2 x Ø 20 cm tins 3 160-180 25-35
Light fruit cake Wire rack + deep tin, dia. 20 cm 2 150-160 90-100
Rich fruit cake Wire rack + deep round tin, dia. 23 cm, or
square tin, 20 cm
2 130-140 180-190
Fruit crumble Wire rack + flat glass dish 3 160-170 30-45
Sponge cake (fat-free) Wire rack + baking tin (dark coated) 2 160-180 30-40
Swiss roll Wire rack + Swiss roll tin 3 180-190 10-15
Apple tart Wire rack + plate or pie tin, dia. 20 cm 3 190-200 55-65
Quiche Wire rack + quiche tin (dark coated) 3 200-210 45-55
(White) Bread Wire rack + loaf tin (1 x 900 g or 2 x 450 g) 3 200-220 30-35
Scones Universal pan 3 180-190 20-30
Biscuits Universal pan 3 170-190 15-20
Jam tarts Wire rack + 12-cup tin 2 180-190 20-25
Soufflé Wire rack + 1.2 l soufflé dish 2 180-190 40-50
