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BlackVue App - BlackVue over the cloud V4.0 Handleiding

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BlackVue App Manual
Contents
Connecting to BLACKVUE CLOUD ............................................................................................................... 5
(A) Create an account .................................................................................................................................. 5
(B) Register your dashcam with your account ......................................................................................... 5
(C) Connect your BlackVue dashcam to a Wi-Fi hotspot for Cloud connectivity ................................ 6
Main menu ......................................................................................................................................................... 9
FAQ ................................................................................................................................................................... 10
Is my dashcam compatible? ...................................................................................................................... 10
Is my smartphone compatible? ................................................................................................................. 10
How do I change the camera’s time zone and Wi-Fi password? ........................................................ 10
How do I watch Live View? ....................................................................................................................... 13
How do I see my dashcam’s current location?....................................................................................... 14
How do I watch recorded videos? ............................................................................................................ 14
Alert me when something happens to my car (push notifications)...................................................... 16
How do I backup recorded videos? .......................................................................................................... 17
Two-way voice communication function .................................................................................................. 17
Uploading to a file hosting service/video-sharing website or emailing a video recording ............... 18
Tips for best performance.............................................................................................................................. 20
Format the microSD card once a month ................................................................................................. 20
Keep the firmware up-to-date ................................................................................................................... 20
Troubleshooting .............................................................................................................................................. 23
How do I reset the direct Wi-Fi login password? ................................................................................... 23
How do I delete a video recording? ......................................................................................................... 24
How do I change my account password? ............................................................................................... 25
How do I reset my account password? ................................................................................................... 25
How do I log out from my account remotely? ......................................................................................... 25
How do I change the Wi-Fi auto turn on/off settings? ........................................................................... 25
Get More Help ................................................................................................................................................. 27
My camera ................................................................................................................................................... 27
How do I rename my camera? .............................................................................................................. 27
How many dashcams can I register per account? ............................................................................. 27
How do I remove a dashcam from my account? ............................................................................... 27
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Map view ...................................................................................................................................................... 27
How do I change the speed unit displayed on the map? .................................................................. 27
Can I change the mapping service used? ........................................................................................... 27
Why are there other dashcams displayed on the map? ................................................................... 27
Playing back videos .................................................................................................................................... 28
Why are thumbnail previews displayed for some videos? ................................................................ 28
What do the file names mean? ............................................................................................................. 28
Audio and voice settings ............................................................................................................................ 28
How do I enable or disable voice recording (audio)? ........................................................................ 28
How do I adjust when the camera speaks (voice guidance)?.......................................................... 29
How do I adjust the privacy and sharing settings for each camera? .................................................. 30
Cloud access and storage information .................................................................................................... 31
How do I disable the Cloud service? ....................................................................................................... 32
Recording settings ...................................................................................................................................... 33
How do I display the vehicle’s speed at the bottom of videos? ....................................................... 33
How do I turn off the date and time display on videos? .................................................................... 33
How do I add a ‘User text overlay’ to my video? ................................................................................ 33
How do I enable/disable automatic switching to parking mode? ..................................................... 33
How do I adjust the dashcam’s video resolution and brightness? ...................................................... 33
How do I adjust the sensitivity to impacts and/or motion? ................................................................... 34
How do I set up speed alerts? .................................................................................................................. 34
LED settings ................................................................................................................................................ 34
How do I turn on/off the LED indicators? ............................................................................................ 34
What do the blinking LEDs mean? ....................................................................................................... 34
Addendum ........................................................................................................................................................ 35
Map view ...................................................................................................................................................... 35
Marker clustering .................................................................................................................................... 35
My Cam / Public cameras button ......................................................................................................... 35
Bookmarks ..................................................................................................................................................... 36
Share Live View .............................................................................................................................................. 37
Event Auto-upload ......................................................................................................................................... 40
Compatibility: ........................................................................................................................................... 40
Compatible software: .............................................................................................................................. 40
How to enable Event Auto-upload ........................................................................................................ 40
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Accessing the recordings saved on BlackVue Cloud ........................................................................ 41
Downloading recordings to your smartphone ..................................................................................... 42
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Connecting to BLACKVUE CLOUD
If you have a mobile Wi-Fi hotspot (portable Wi-Fi router), in-car Wi-Fi or a Wi-Fi network near your
car, you can use the BlackVue app to connect to BLACKVUE CLOUD and see in real-time where
your car is and the dashcam’s live video feed.
(A) Create an account
1. Open the BlackVue app.
2. Tap and select Create account.
3. Enter your email address and choose a password. Re-enter your password and press Next.
4. Read the Terms & Policies and check the boxes to agree to them. Press Create account to
continue.
5. Check your email account for the confirmation link from Pittasoft. Click the link to confirm
your email address and finish creating your account.
(B) Register your dashcam with your account
1. In the BlackVue app select BLACKVUE CLOUD and login to your account.
2. Tap Yes to receive push notifications (this setting can be adjusted at any time later).
3. Select Register new camera.
4. Register your camera using one of the following methods:
QR Code: Press Scan QR Code and line up the QR Code on your smartphone’s screen.
QR Code: Serial number
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or
Manual registration: Enter your camera’s Serial number and Cloud code and press
Register.
If you have a compatible dashcam but don’t have a QR Code or Cloud code, please go to
www.blackvue.com/blackvue-over-the-cloud/ and follow the steps in the Q&A to be issued
with a Cloud code.
5. The app will ask for your permission to access your dashcam’s GPS data. If you allow
access the app will be able to show you your dashcam’s location and speed. If you don’t
allow access you won’t be able to see your dashcam’s location and speed (you can allow
access later in Privacy settings).
(C) Connect your BlackVue dashcam to a Wi-Fi hotspot for Cloud connectivity
Click here for a step-by-step video tutorial, or go to the main menu and select Help > Video tutorials.
1. Make sure your BlackVue dashcam and mobile Wi-Fi hotspot are on.
2. Go to your smartphone’s Settings then select Wi-Fi, and make sure Wi-Fi is turned on.
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3. Choose your BlackVue dashcam from the network list. The dashcam’s default SSID begins
with its model number (e.g. DR650S-******).
4. Enter the default password ‘blackvue’ and tap Join.
5. Open the BlackVue app. Select BLACKVUE WI-FI > > Cloud settings.
6. Ensure Enable Cloud service is on. Select Cloud service hotspot settings.
7. Choose your Wi-Fi hotspot from the list and enter the password. Tap 2 and 3 to add settings
for additional hotspots. Once done tap OK.
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Note
Up to 3 Wi-Fi hotspot SSIDs can be saved (e.g. home, portable hotspot and work). Your
BlackVue will connect to the first hotspot it can, in the following order: Hotspot 1
Hotspot 2 Hotspot 3.
The BlackVue dashcam is not compatible with 5GHz wireless networks.
8. Go back to the Firmware settings menu, tap and tap Save and close.
After rebooting, your dashcam will automatically connect to the Wi-Fi hotspot.
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Main menu
Main menu when logged out:
Main menu when logged in:
Go to the app home screen
Login to your BlackVue account
Create a BlackVue account
See starter account features, purchase Live View Add-ons and Dashcam Slots
Go to the BlackVue App Manual
Watch step-by-step video tutorials
Email a Customer Support expert at cs@pittasoft.com
Read the app Terms of Service, Privacy Policy, etc.
Account settings: Check Cloud usage, change password and turn push
notifications on/off
See all notifications
Logout of your BlackVue account
Your email address
Go to the BlackVue website
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FAQ
Is my dashcam compatible?
Compatible models:
DR650S series
DR650GW series*
*Only newer editions of the DR650GW series are compatible. To check if your DR650GW series
dashcam is compatible go to www.blackvue.com/blackvue-over-the-cloud/.
Is my smartphone compatible?
The BlackVue app is available for smartphones and tablets running:
iOS 8.0 or later
Android 4.4.2 and up
Some functions may not be available depending on your dashcam model, iOS/Android version or
smartphone.
How do I change the camera’s time zone and Wi-Fi password?
Click here for a step-by-step video tutorial, or go to the main menu and select Help > Video tutorials.
Make sure your BlackVue dashcam is on and nearby.
Connect to your camera:
1. Go to your smartphone’s Settings then select Wi-Fi, and make sure Wi-Fi is turned on.
2. Choose your BlackVue dashcam from the network list. The dashcam’s default SSID begins
with its model number (e.g. DR650S-******).
3. Enter the default password ‘blackvue’ and tap Join.
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Change the time zone:
4. Open the BlackVue app. Select BLACKVUE WI-FI > > Basic settings.
5. Select Time zone. Select your time zone from the list. If your city is not in the list, select any
other city within the same time zone.
Change the Wi-Fi password:
6. Go back to the Firmware settings menu. Select Wi-Fi settings.
7. Select Login credentials. You can change the camera’s SSID and Wi-Fi login password.
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Save settings:
8. Go back to the Firmware settings menu, tap and tap Save and close.
The new settings will be uploaded to your BlackVue dashcam and it will reboot. After rebooting, the
new settings will take effect.
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How do I watch Live View?
Watching Live View over the internet:
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD. Select your camera and tap the button.
Watching Live View via direct Wi-Fi:
1. Go to your smartphone’s Settings > Wi-Fi and connect to your dashcam.
2. Open the BlackVue app. Select BLACKVUE WI-FI and tap the button.
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How do I see my dashcam’s current location?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD. Tap the button to switch to map view.
How do I watch recorded videos?
Watching recorded videos over the internet:
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD. Select your camera.
3. Select the video you want to watch. You can watch videos from the camera’s microSD card
and from cloud storage.
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Watching recorded videos via direct Wi-Fi:
1. Go to your smartphone’s Settings > Wi-Fi and connect to your dashcam.
2. Open the BlackVue app. Select BLACKVUE WI-FI.
3. Select the video you want to watch. You can watch videos from the camera’s microSD card.
Watching recorded videos saved on your smartphone:
1. Open the BlackVue app. Select INTERNAL MEMORY.
2. Select the video you want to watch.
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Alert me when something happens to my car (push notifications)
Turn on dashcam alerts:
1. Login to the BlackVue app.
2. Tap and select your email address to open Account settings.
3. You can adjust the types of push notifications you want to receive – Dashcam alerts, Cloud
connectivity alerts, and Announcements. Make sure Dashcam alerts are turned ON.
Customize when your dashcam sends alerts:
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings > Firmware settings >
Cloud settings > Push notification settings.
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4. Customize when you want to receive push notifications.
How do I backup recorded videos?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD. Select your camera.
3. Tap next to the video you want to backup. Select Copy to Cloud to backup the video
recording to the Cloud.
4. Select Copy to Internal Memory to backup the video recording to your smartphone.
It’s also possible to connect to your dashcam via direct Wi-Fi and copy video recordings to your
smartphone that way.
Two-way voice communication function
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD. Select your camera and tap the button.
3. Tap to turn on the voice communication feature.
4. Tap to turn it off.
Two-way voice communication can only be turned on and off from the smartphone end. To use the
voice communication function, voice recording must be enabled.
Enable voice recording:
1. Select BLACKVUE CLOUD.
2. Tap next to your camera name and select Camera settings > Firmware settings >
Basic settings > Recording settings.
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3. Make sure Voice recording is On.
Uploading to a file hosting service/video-sharing website or emailing a video
recording
First, you need to copy the video recording to your smartphone’s internal memory. BlackVue video
recordings in your smartphone’s internal memory can be uploaded, shared or emailed.
Copy to Internal Memory:
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD. Select your camera.
3. Tap next to the video you want to backup. Select Copy to Internal Memory to backup
the video recording to your smartphone.
4. Go back to the app home screen.
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Share file:
5. Select INTERNAL MEMORY. Tap the button next to the video you want to share. Select
Share file.
6. Choose the app you want to share with. The available options will depend on what apps you
have installed on your smartphone.
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Tips for best performance
Format the microSD card once a month
Format the microSD card periodically or when the BlackVue dashcam tells you the card needs
maintenance.
Formatting the microSD card will delete all video recordings stored on the card. Please
backup all important videos before proceeding.
Self-format function:
1. To format the microSD card press the Wi-Fi/Format button on the side of the dashcam for
10 seconds until the dashcam beeps.
Format using BlackVue Viewer (Windows):
1. Download BlackVue Windows Viewer from www.blackvue.com > Support > Downloads
and install it on your computer.
2. Insert the microSD card into the microSD card reader and connect the reader to your
computer.
3. Launch the copy of BlackVue Viewer that is installed on your computer.
4. Click the Format button, select the card drive and click OK.
Format using BlackVue Viewer (Mac):
1. Download BlackVue Mac Viewer from www.blackvue.com > Support > Downloads and
install it on your computer.
2. Insert the microSD card into the microSD card reader and connect the reader to your
computer
3. Launch the copy of BlackVue Viewer that is installed on your computer.
4. Click the Format button and select the microSD card from the list of drives in the left
frame.
5. After selecting your microSD card select the Erase tab in the main window.
6. Select “MS-DOS (FAT)” from the Volume Format drop-down menu and click Erase.
Keep the firmware up-to-date
Firmware upgrades may add new features or improve performance.
Upgrading the firmware using an iOS or Android device (Firmware Over The Air):
Click here for a step-by-step video tutorial, or go to the main menu and select Help > Video tutorials.
Makes sure your smartphone has a stable internet connection.
1. Open the BlackVue app
2. Tap and select Firmware download.
3. Select your dashcam model and the firmware language and tap OK.
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4. Check the firmware version and release notes and tap OK to start downloading.
5. After the download completes tap OK to be taken back to the home screen.
Make sure your BlackVue dashcam is on and nearby.
6. Go to your smartphone’s Settings then select Wi-Fi, and make sure Wi-Fi is turned on.
7. Choose your BlackVue dashcam from the network list. The dashcam’s default SSID begins
with its model number (e.g. DR650S-******).
8. Enter the password (the default password ‘blackvue’) and tap Join.
9. Open the BlackVue app. Select BLACKVUE WI-FI > > Firmware upgrade.
10. Tap OK to apply the firmware upgrade.
11. The dashcam’s firmware will be upgraded – this may take a few minutes. The dashcam
needs to reboot to complete the firmware upgrade.
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Upgrading the firmware using a Windows or Mac OS computer:
Go to www.blackvue.com/support/downloads/ and follow the firmware upgrade guide.
When you use a computer to upgrade the firmware all settings are reset to the defaults to
ensure stable operation. Please reconfigure your personal settings such as the time zone,
Wi-Fi and Cloud settings.
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Troubleshooting
How do I reset the direct Wi-Fi login password?
If you have forgotten the password you can change or reset it using one of the following methods.
Change the Wi-Fi password over the internet:
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings > Firmware settings > Wi-Fi
settings > Login credentials. You can change the camera’s SSID and Wi-Fi login
password.
4. Go back to the Firmware settings menu, tap and tap Save and close.
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Change the Wi-Fi password using BlackVue Viewer (Windows or Mac):
1. Remove the microSD card from the dashcam.
2. Insert the card into the microSD card reader and connect it to a computer.
3. Find and run the BlackVue Viewer program.
For Windows users: Open Windows Explorer and click on the microSD card (Removable Disk (F:),
or the name of your card location). Go to F:\BlackVue\Application\Viewer for Windows\ and run
BlackVue.exe.
For Mac users: Open Finder and select the microSD card reader from the list in the left frame. Go to
\BlackVue\Application\Viewer for Mac\ and run BlackVue Viewer.
4. In BlackVue Viewer click on the button or the menu to access the
settings panel.
5. Click the Wi-Fi & Other tab and under Login credentials change the password.
6. Click Save & Close.
Reset the Wi-Fi password by upgrading the firmware using a computer (Windows or Mac):
Go to www.blackvue.com/support/downloads/ and follow the firmware upgrade guide.
When you use a computer to upgrade the firmware all settings are reset to the defaults to
ensure stable operation. Please reconfigure your personal settings such as the time zone,
Wi-Fi and Cloud settings.
How do I delete a video recording?
Individual video recordings stored in the Cloud or smartphone internal memory can easily be
deleted.
1. Tap next to the video recording file and select Delete file.
To delete individual video recordings stored in the microSD card use a computer. Alternatively, if
you format the microSD card all video recordings will be deleted.
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How do I change my account password?
1. Login to the BlackVue app.
2. Tap and select your email address to open Account settings.
3. Select Change password.
How do I reset my account password?
If you are logged in to your account, you can simply change your account password.
If you are logged out of your account:
1. Open the BlackVue app.
2. Tap and select Login.
3. Enter your email and tap Password reset.
4. A password reset email will be sent to you. Click on the link to reset your password.
How do I log out from my account remotely?
1. Login to your account on another smartphone.
2. You will see the following pop up:
“Same ID already logged in. Logging in will end all other active sessions. Proceed?”
3. Select OK.
How do I change the Wi-Fi auto turn on/off settings?
When the Cloud service is enabled the Wi-Fi auto settings cannot be adjusted. Wi-Fi will
automatically switch on when you turn on the dashcam and remain on.
If you don’t use the Cloud service, you can adjust the Wi-Fi auto settings.
1. Go to your smartphone’s Settings > Wi-Fi and connect to your dashcam.
2. Open the BlackVue app. Select BLACKVUE WI-FI > > Cloud settings.
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3. Turn Enable Cloud service off.
4. Go back to the Firmware settings menu. Select Wi-Fi settings.
5. You can adjust the Wi-Fi auto settings.
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ON
OFF
Wi-Fi auto turn on
Wi-Fi turns on when the
dashcam turns on.
Wi-Fi does not turn on when
the dashcam turns on.
Wi-Fi auto turn off
Wi-Fi turns off if it is
inactive for 10 minutes.
Wi-Fi does not turn off
automatically.
You can press the physical Wi-Fi / Format button on the dashcam to manually switch Wi-Fi
on/off.
6. Go back to the Firmware settings menu, tap and tap Save and close.
Get More Help
My camera
How do I rename my camera?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera and select Change name.
How many dashcams can I register per account?
You may register up to 3 cameras per account (1 free slot + 2 paid slots).
How do I remove a dashcam from my account?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera and select Unregister camera. Unregistering a camera will
delete all of its files that are stored in the Cloud.
Map view
How do I change the speed unit displayed on the map?
1. Tap and select App settings.
2. Select Speed unit on map.
Can I change the mapping service used?
The BlackVue app uses Google Maps. Users in China can use Baidu Maps as an alternative to
Google Maps.
1. Tap and select App settings.
2. Select map service.
Why are there other dashcams displayed on the map?
Up to 30 dashcams can be shown on the map. Your dashcams will be shown, as well as some of
those of other users.
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Playing back videos
Why are thumbnail previews displayed for some videos?
There are 4 types of videos:
Normal
Event
Parking
Manual
Tap the icon to
load a thumbnail
Thumbnails are
automatically shown
Tap the icon to
load a thumbnail
Thumbnails are
automatically shown
What do the file names mean?
Recording file names include the date and time, recording mode and camera direction (2-CH
models only).
Example file name: 20160531_093010_NF.mp4
Date and time: 31 May 2016, 9:30:10 am
Recording mode: N: Normal E: Event P: Parking M: Manual
Camera direction: F: Front dashcam R: Rear dashcam
Audio and voice settings
How do I enable or disable voice recording (audio)?
1. Select BLACKVUE CLOUD.
2. Tap next to your camera name and select Camera settings > Firmware settings >
Basic settings > Recording settings.
3. Go back to the Firmware settings menu, tap and tap Save and close.
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How do I adjust when the camera speaks (voice guidance)?
1. Select BLACKVUE CLOUD.
2. Tap next to your camera name and select Camera settings > Firmware settings >
Other settings > Voice guidance. Adjust when you want to hear the voice guidance (alerts).
3. Adjust the Volume to your desired level.
4. Go back to the Firmware settings menu, tap and tap Save and close.
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How do I adjust the privacy and sharing settings for each camera?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings > Privacy settings.
4. Select which information you would like to share with other users of the app. When your
camera is online the information you share publicly will be accessible from map view.
If you didn’t allow the app to access your dashcam’s GPS data when you first registered it,
you can allow access now:
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5. Go back to the Firmware settings menu, tap and tap Save and close.
Cloud access and storage information
You can check your current usage in Account info.
1. Login to the BlackVue app.
2. Tap and select your email address to open Account settings.
3. Select Account info.
A free starter account includes:
10 minutes of Live View per day (reset daily)
100 remote file plays or downloads per month (reset every 30 days)
5GB of Cloud storage space
1 dashcam slot
File Expiration:
Files copied to the Cloud will be stored on our servers for 90 days. After 90 days they will
automatically be deleted from our servers. Please backup any videos you want to keep to
your smartphone or computer.
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How do I disable the Cloud service?
1. Go to your smartphone’s Settings > Wi-Fi and connect to your dashcam.
2. Open the BlackVue app. Select BLACKVUE WI-FI > > Cloud settings.
7. Turn Enable Cloud service off.
8. Go back to the Firmware settings menu, tap and tap Save and close.
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Recording settings
How do I display the vehicle’s speed at the bottom of videos?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings > Firmware settings >
Basic settings > Recording settings > Speed unit. Select km/h, MPH or Display Off.
4. Go back to the Firmware settings menu, tap and tap Save and close.
How do I turn off the date and time display on videos?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings > Firmware settings >
Basic settings > Recording settings. You can turn off Date & time display.
4. Go back to the Firmware settings menu, tap and tap Save and close.
How do I add a ‘User text overlay’ to my video?
1. Select BLACKVUE CLOUD.
2. Tap next to your camera name and select Camera settings > Firmware settings >
Other settings > User text overlay. Enter your text.
Up to 20 characters can be entered, comprised of letters (A to Z, a to z), numbers (0 to 9),
and symbols ( : ; ’ / \ + - _ ( ) $ # ).
3. Press OK.
4. Go back to the Firmware settings menu, tap and tap Save and close.
How do I enable/disable automatic switching to parking mode?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings > Firmware settings >
Basic settings > Recording settings. You can turn off/on Auto switching to Parking
Mode.
4. Go back to the Firmware settings menu, tap and tap Save and close.
How do I adjust the dashcam’s video resolution and brightness?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings > Firmware settings >
Basic settings > Video settings. You can adjust the Resolution or Brightness.
4. Go back to the Firmware settings menu, tap and tap Save and close.
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How do I adjust the sensitivity to impacts and/or motion?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings > Firmware settings >
Sensitivity settings.
4. Make your desired adjustments.
5. Go back to the Firmware settings menu, tap and tap Save and close.
Setting Motion detection (Parking mode) to 0 disables motion detection.
How do I set up speed alerts?
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings > Firmware settings >
Sensitivity settings.
4. Select Speed alert. Make your desired adjustments.
5. Go back to the Firmware settings menu, tap and tap Save and close.
LED settings
How do I turn on/off the LED indicators?
1. Select BLACKVUE CLOUD.
2. Tap next to your camera name and select Camera settings > Firmware settings >
Other settings.
3. Make your desired adjustments to the LED settings.
4. Go back to the Firmware settings menu, tap and tap Save and close.
The GPS LED automatically switches on when GPS is active and cannot be disabled.
What do the blinking LEDs mean?
Security LED (Front)
: Blinks slowly in normal and parking mode.
: Blinks quickly when (i) an event is being recorded (impact detected), (ii) motion is detected in
parking mode, or (iii) manual recording has started.
Recording LED
: Blinks orange in normal mode.
: Blinks red when (i) an event is being recorded (impact detected), or (ii) manual recording has
started.
: Blinks green when motion is detected in parking mode.
Wi-Fi/Internet LED
: Direct Wi-Fi is on.
: Blinks when connected to the internet (Cloud connected).
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Addendum
Map view
Marker clustering
We have introduced marker clustering to display a large number
of dashcams on the map. Dashcams of close proximity are
combined into clusters to simplify the display of markers on the
map.
The number on a cluster indicates how many dashcams it
contains. As you zoom into any of the cluster locations, the
number on the cluster decreases, and you begin to see the
individual dashcams on the map. Zooming out of the map
consolidates the dashcams into clusters again.
My Cam / Public cameras button
Tap the button to quickly switch between your dashcam’s
location and the publicly shared cameras map.
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Bookmarks
You can now bookmark public cameras. Tap the star in Live View to add a bookmark.
From the Camera list select the Bookmarks tab to see your bookmarks. Tap the yellow star to
remove a bookmark.
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Share Live View
You can now share your camera’s Live View with specific users without making it a public camera.
Send an invitation to another user:
1. Select BLACKVUE CLOUD.
2. Tap next to your camera name and select Share with…
3. Enter the e-mail address of the user you wish to share Live View with and tap
○
+ . Press
OK.
ver.4.00 38
4. Refresh the camera list to see a “share” symbol added to your camera icon.
Accept an invitation from another user:
1. Select BLACKVUE CLOUD.
2. Go to the Shared with me tab. Under the Invitations heading you can see any pending
invitations.
3. Tap the confirm icon next to the camera to accept the invitation.
ver.4.00 39
4. You can now see the other user’s camera. Tap the car icon to start Live View.
ver.4.00 40
Event Auto-upload
This feature allows the dashcam to automatically upload live stream or recording files in low
resolution to BlackVue Cloud.
Live stream:
The live stream (D1@10fps) of events triggered by an impact or manually, is automatically
uploaded to the Cloud only if the dashcam is connected to a Wi-Fi hotspot at the time of the
event.
The live stream starts to save on the Cloud few seconds after the event is detected.
Files in low resolution: (Available for Fleet plan users only)
Event recordings that are saved on the SD card are automatically uploaded to the Cloud in
low resolution (D1@10fps) whenever the dashcam is connected to a Wi-Fi hotspot or in the
parking mode only if connected to a "Garage Wi-Fi hotspot".
You can select any of your registered Cloud Wi-Fi hotspots as a Garage Wi-Fi hotspot under
Firmware settings > CLOUD > Cloud service hotspot settings. The dashcam will try to
connect to the selected hotspot in priority whenever it enters into parking mode.
Compatibility:
Event Auto-upload
Dashcam
Models
Firmware
Recordings storage duration
Free
account
Basic Plan
Smart Plan
Fleet Plan
Live stream
DR650S Series
Ver.1.011 & later
2 days
7 days
DR750S Series
Ver.1.004 & later
DR900S Series
Ver.1.000 & later
Files in low
resolution
DR750S Series
Ver.1.009 & later
N/A
N/A
N/A
7 days
DR900S Series
Ver.1.003 & later
N/A
N/A
N/A
Compatible software:
App version: Android v.2.75 & later, iOS v.2.74 & later
Cloud Viewer (Windows) v.1.21 & later, Cloud Viewer (Mac) v.1.22 & later
Cloud Viewer Pro (Windows) v.1.11 & later
Remarks:
Event Auto-upload recordings are saved in a separate Cloud storage, thus the regular
BlackVue Cloud Storage space is not occupied by them.
The number of replays and downloads of live auto-upload recordings is counted in monthly
“File Replay/Download” limit i.e. 100 replays & downloads/month for free account.
The Event Auto upload recordings stored on Cloud will automatically be deleted after the
expiry date. They can’t be deleted from the Cloud manually.
How to enable Event Auto-upload
By default the Event Auto-upload feature is disabled. To enable and configure it, please follow
these steps:
ver.4.00 41
1. Login to the BlackVue app.
2. Select BLACKVUE CLOUD.
3. Tap next to your camera name and select Camera settings.
4. Select Event Auto-upload settings.
5. Configure your desired settings and press OK.
Free/Basic/Smart Fleet Plan
Accessing the recordings saved on BlackVue Cloud
1. Open the BlackVue app.
0
or
ver.4.00 42
2. Select BLACKVUE CLOUD
3. Select your dashcam.
4. Tap Event Auto-upload.
5. Select the video you want to watch.
Downloading recordings to your smartphone
To save the videos to the internal memory of your smartphone, Tap next to the video you want
to backup and select Copy to Internal Memory.
ver.4.00 43
To download multiple files, tap , then select “Copy”, choose your desired recordings and tap on
the copy icon at the bottom.
3 …

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