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Where can I download games and ring tones for
my device?
You can download new programs using the
Cingular Browser (Media Net or mMode) on your
BlackBerry device, or download them using your
computer and load them onto your device using
the Application Loader tool of the BlackBerry
Desktop Software.
Note: Your use of third party software shall be
governed by and subject to you agreeing to the
terms of separate software licenses, if any, for
those products or services. Any third party
products or services that are provided with RIM's
products and services are provided “as is”. RIM
makes no representation, warranty or guarantee
whatsoever in relation to the third party products
or services and RIM assumes no liability
whatsoever in relation to the third party products
and services even if RIM has been advised of the
possibility of such damages or can anticipate such
damages.
Why are there multiple browser icons on the
home screen?
All Cingular customers have the Cingular Browser
(Media Net or mMode) and Internet Browser icons
on the Home screen. If you see an additional
browser on the Home screen, you are a BlackBerry
Enterprise Server user and your system
administrator has enabled the BlackBerry Browser.
Why can I not use shortcuts on the Home
screen?
By default, you can quickly dial phone numbers
from the Home screen. To change this setting so
that you can use shortcuts on the Home screen, in
the phone, click Options. Click General Options.
Set the Dial From Home Screen field to No. Save
your changes.
Why does the screen on my device turn off?
When you do not use your BlackBerry device for a
period of time, the screen turns off to conserve
battery power. Roll the trackwheel or press any
key to turn the screen on again.
Why are some of the features described not
available on my device?
If you have integrated your device with an email
account using the BlackBerry Enterprise Server,
the BlackBerry Enterprise Server version or the
policies that are set by your system administrator,
might limit the use of certain features.
Contact your system administrator for information
about the features associated with the BlackBerry
Enterprise Server.
BlackBerry Internet Service -
frequently asked questions
What should I do if I have forgotten or lost my
password?
1. In the URL address field of the Internet
browser on your computer, type
www.cingular.com/blackberrystart.
2. On the login screen click Forgot your
password?
3. Type your user ID.
4. Correctly answer your secret question.
The new password is sent to your device as a
message that appears in the message list.
getting_started.book Page 27 Tuesday, September 20, 2005 10:35 AM
