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BlackBerr
Wireless Handheld
User Guide
User Guide, BlackBerry 6750 Wireless Handheld™, BlackBerry 7750 Wireless Handheld™
BlackBerry 6750 Wireless Handheld Model Number: RAN20CN
BlackBerry 7750 Wireless Handheld Model Number: RAN21CN
Last modified: 30 August 2004
Part number: PDF-07780-001
At the time of publication, this documentation complies with handheld software version 4.0.
© 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and
symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always
On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending
or registered in other countries.
Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries.
IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation in the United
States, other countries, or both.
All other brands, product names, company names, trademarks and service marks are the properties of their respective
owners.
The handheld and/or associated software are protected by copyright, international treaties and various patents,
including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit
www.rim.com/patents.shtml for a current listing of applicable patents.
This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any
typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change
information that is contained in this document; however, RIM makes no commitment to provide any such changes,
updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO
REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING
WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR
NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED
HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED
COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO
YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL,
INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES
CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.
You are solely responsible for the selection, implementation, and performance of any third-party applications that you
use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security,
compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any
third-party for issues arising from such third-party applications.
Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and/or their
counterparts in other nations:
4,901,307, 5,490,165, 5,056,109, 5,504,773, 5,101,501, 5,506,865, 5,109,390, 5,511,073, 5,228,054, 5,535,239,
5,267,261, 5,544,196, 5,267,262, 5,568,483, 5,337,338, 5,600,754, 5,414,796, 5,657,420, 5,416,797, 5,659,569,
5,710,784, 5,778,338
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Published in Canada
3
Contents
Enterprise activation .....................................................5
Email messages ...............................................................7
PIN messages ................................................................13
SMS messages ..............................................................15
Search ..............................................................................17
Attachments ..................................................................19
Synchronizing data .....................................................21
Backing up and restoring handheld data ...........23
Typing .............................................................................25
Phone ..............................................................................27
Browser ...........................................................................35
Downloading ................................................................ 39
Contacts ......................................................................... 41
Calendar ......................................................................... 45
Tasks ................................................................................ 49
Memos ............................................................................ 51
Alarm ............................................................................... 53
Calculator ....................................................................... 55
Date and time ..............................................................57
Profiles ............................................................................59
Screen display ...............................................................61
Language ....................................................................... 63
Power and battery .......................................................65
Network coverage ....................................................... 67
Security ........................................................................... 69
BrickBreaker .................................................................. 75
Service books ................................................................77
Frequently asked questions ..................................... 79
Tips .................................................................................107
Legal notice .................................................................113
Index ..............................................................................115
4
5
Enterprise activation
About enterprise activation
Activate the handheld over the wireless
network
About enterprise activation
Use the enterprise activation feature to integrate
your handheld with your corporate Microsof
Outlook® or IBM® Lotus® Domino® email
account if you have access to BlackBerry
Enterprise Server version 4.0. You can also use this
feature to load or restore handheld data saved as
part of an automatic wireless backup, a personal
information management synchronization, or a
wireless email reconciliation.
If you have access to BlackBerry Enterprise Server
version 4.0, and Enterprise Activation does not
appear in the handheld options, verify with your
service provider that you have been provisioned
for enterprise activation. If you have been
provisioned for the service and the option does
not appear, contact your system administrator.
If you do not have access to BlackBerry Enterprise
Server version 4.0, refer to the printed
documentation that accompanied your handheld
for more information on integrating your
handheld with an email account.
Notes:
If the handheld has not yet been activated, or you
are upgrading your software, Enterprise Activation
might appear on the Home screen. Click
Enterprise Activation to verify the status of the
activation.
If the Enterprise Activation does not appear on
the Home screen, in the handheld options, click
Enterprise Activation to verify the activation
status.
Activate the handheld over the
wireless network
In the handheld options, click Enterprise
Activation. Type your corporate email address and
the password provided to you by your system
administrator. Click the trackwheel. Click Activate.
Related topic
Why are some messages already on my
handheld?
6
7
Email messages
Open a message
Send an email message
Save draft messages
Add contacts to a message
Set the importance level
Change sent messages
Manage messages
File messages
View filed messages
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
Search the handheld
Save a copy of messages sent from the
handheld
Add an email signature
Set an out of office reply
Create an email filter
Set folder redirection
Email and PIN messages — frequently asked
questions
Open a message
An unopened email message appears in the
messages list with a closed envelope icon. After
you open the message, the closed envelope
changes to an open envelope.
Send an email message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. Type an email address.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Notes:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose Email.
If your handheld is integrated with multiple email
services, you can select the service from which
your message should be sent. At the top of the
message, in the Using field, press the Space key
until the preferred service appears. All subsequent
messages are also sent from this service.
Save draft messages
To save a draft of a message, click the trackwheel.
Click Save Draft.
Add contacts to a message
To send a message to multiple contacts, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.
To attach a contact to a message, click the
trackwheel. Click Attach Address.
Set the importance level
When composing a message, click the trackwheel.
Click Options. Set the Importance field to High or
Low. Save your changes.
8
Change sent messages
To change the text in a sent message and resend
it, open the message. Click the trackwheel. Click
Edit. Change the text. Click the trackwheel. Click
Send.
To change the recipient of a sent message and
resend it, open the message. Click the trackwheel.
Click Edit. Select a contact. Click the trackwheel.
Click Change Address. Click a new contact. Send
your message.
To resend your message to the same contact, open
the message. Click the trackwheel. Click Resend.
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
Save
Reply
Forward
Reply To All
Delete
To delete the original message from a reply, click
the trackwheel. Click Delete Original Text.
File messages
To file a message, click the message. Click File.
Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topics
Can I file messages?
View filed messages
View filed messages
To display all filed messages in the messages list,
in the messages options, click General Options.
Set the Hide Filed Messages field to No.
To view messages within a specific folder, in the
messages list, click the trackwheel. Click View
Folder. Click a folder. Click Select Folder.
Note:
To view sent messages, in the messages list, click
the trackwheel. Click View Folder. Click Sent Items.
Click Select Folder.
Delete multiple messages at one
time
To delete multiple messages, hold the Shift key
and select a series of messages. Press the Delete
key.
To delete sent and received messages prior to and
including a date, click a date. Click Delete Prior.
Note:
When you reconcile your handheld with your
mailbox, any messages that you deleted from your
handheld using the Delete Prior option are not
deleted from your mailbox.
Related topic
Reconcile deleted messages
Mark a message as opened or
unopened
To change the status of a message, click a
message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages
to read, click a date field. Click Mark Prior Opened.
9
Save a copy of messages sent from
the handheld
Set this option to save messages sent from your
handheld in the Sent Items folder of your mailbox.
1. In the messages options, click Email Settings.
2. Set the Save Copy In Sent Folder field to Yes.
3. Click the trackwheel.
4. Click Save.
Note:
Set the save copy option for each message service
on your handheld.
Related topic
View filed messages
About email signatures
The signature is added to your email messages
after you send them. It does not appear on your
handheld when you compose the email message.
To add a signature to messages sent from your
handheld, your handheld must be integrated with
an email account using the BlackBerry Enterprise
Server version 4.0. Alternatively, you can add a
signature in the BlackBerry Desktop Software.
Note:
Set an email signature for each message service
on your handheld.
Add an email signature
1. In the messages options, click Email Settings.
2. Set the Use Auto Signature field to Yes.
3. Type a signature.
4. Click the trackwheel.
5. Click Save.
Related topic
About email signatures
About out of office reply
The out of office reply is automatically sent to
your contacts the first time that the contact sends
you an email message.
To set an out of office reply from your handheld,
your handheld must be integrated with an email
account using the BlackBerry Enterprise Server
version 4.0. Alternatively, you can set an out of
office reply in your mailbox.
Note:
Set an out of office reply for each message service
on your handheld.
Set an out of office reply
1. In the messages options, click Email Settings.
2. Set the Use Out Of Office Reply field to Yes.
3. Type a reply.
4. If you use a Lotus Notes® mailbox, in the
Until field, set the date on which the out of
office reply should be disabled.
5. Click the trackwheel.
6. Click Save.
Related topic
About out of office reply
About email filters
You create filters to specify which email messages
are forwarded to your handheld and which
messages remain in your mailbox. To forward
messages to your handheld, select Forward with
Level 1 Notification (sends messages with higher
priority) or Forward header only (sends messages
with only the To, Sent, From, and Subject fields).
10
If the message does not meet any filter criteria
and should not be forwarded, set the If no filters
apply, send email to handheld field to No.
Filters are applied to messages based on the order
in which they appear. If you create multiple filters
that could apply to the same message, you must
decide which one to apply first by placing that
filter higher in the list.
To create email filters on your handheld, your
handheld must be integrated with an email
account using the BlackBerry Enterprise Server
version 4.0. Alternatively, you can use the
BlackBerry Desktop Software to create email
filters.
Note:
Set email filters for each message service on your
handheld.
Create an email filter
1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields, click
the trackwheel. Click Select Name. Click a name.
Click Continue.
To make the filter detect messages from multiple
contacts, use semi colons to separate your
contacts in the From or Sent to fields.
Related topics
About email filters
Use email filters
Create a filter quickly
Use email filters
Click a filter. Perform one of the following actions:
Enable filter
Disable filter
View
Edit
Delete
Move up
Move down
Create a filter quickly
In the messages list, click a message on which to
base your filter. Perform one of the following
actions:
Create a filter based on the sender: Click
Filter Sender.
Create a filter based on the subject: Click
Filter Subject.
Add a title and save the filter.
About folder redirection
If rules within your mailbox direct new messages
into different folders, you must specify which
desktop email folders should forward messages to
your handheld.
To set folder redirection, your handheld must be
integrated with an email account using the
BlackBerry Enterprise Server version 4.0.
Alternatively, you can use the BlackBerry Desktop
Software to specify folder redirection settings.
Note:
Set folder redirection for each message service on
your handheld.
11
Set folder redirection
1. In the messages options, click Email Settings.
2. Click the trackwheel.
3. Click Folder Redirection.
4. Select the check boxes.
5. Click the trackwheel.
6. Click Save.
Notes:
Verify that you selected the Inbox. If you do not
select the Inbox, email messages are not
forwarded from this folder.
To specify all of your folders for redirection,
including your Sent Items folder, select the Select
All check box. All email messages sent from your
mailbox also appear on your handheld.
Related topics
About folder redirection
View filed messages
How do I make changes to the folders on my
handheld?
12
13
PIN messages
About PIN messages
Find your PIN
Open a message
Send a PIN message
Save draft messages
Add contacts to a message
Change sent messages
Manage messages
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
Search the handheld
Email and PIN messages — frequently asked
questions
About PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry handheld on the
network. If you know the PIN of another
BlackBerry handheld user, you can send a PIN
message to that person. PIN messages are not
routed through an existing email account.
When your PIN message is delivered to the
recipient, a D appears with a check mark in the
messages list.
Find your PIN
In the handheld options, click Status.
Note:
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, your PIN is displayed on the
Enterprise Activation screen.
Send a PIN message
1. In the messages list, click the trackwheel.
2. Click Compose PIN.
3. Click [Use Once].
4. Click PIN.
5. Type a PIN number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Note:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose PIN.
14
15
SMS messages
About SMS messages
Find your SMS number
Type an SMS number
Open an SMS message
Send an SMS message
Save draft messages
Manage messages
Resend an SMS message
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
Search the handheld
SMS messages — frequently asked questions
About SMS messages
With an SMS-compatible phone number, you can
send and receive short message service (SMS)
messages. An SMS-compatible number is a phone
number (work, home, mobile, or pager) that your
service provider enables for SMS.
You can send SMS messages to contacts who have
SMS compatible phone numbers.
Find your SMS number
In the phone, the My Number field displays your
phone number. If your handheld is enabled for
SMS, this number is also your SMS number.
Type an SMS number
Contact your service provider for more information
about SMS number format. Your service provider
might require that all SMS numbers include the
area code and other prefixes.
Note:
In the phone, set your smart-dialing options to
avoid typing the country code and area code.
Related topic
About smart dialing
Open an SMS message
An unopened SMS message appears in the
messages list with a closed italic envelope icon.
After you open the message, the closed italic
envelope changes to an open italic envelope.
Send an SMS message
1. In the messages list, click the trackwheel.
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
5. Type the SMS-compatible phone number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Note:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose SMS.
Related topic
Type an SMS number
16
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
Save
Reply
Forward
Delete
To remove the history from an SMS message,
when replying, click the trackwheel. Click Remove
History.
Resend an SMS message
To resend your SMS message to the same contact,
open the message. Click the trackwheel. Click
Resend.
17
Search
About search
Search the messages list
Search the handheld
About search
You can search the messages list using criteria
that you set and save those searches for future
use. You can also search for contacts or search for
all messages containing the same subject.
You can also search the handheld to find content
across all programs. With the global search, files
which appear in the search results can be used
just as they would in the original program. For
example, you can manage email messages in your
search results the same way that you would in the
messages list.
Search the messages list
1. In the messages list, click the trackwheel.
2. Click Search.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Save.
6. Add a name and a shortcut key for your
search.
7. Click the trackwheel.
8. Click Save.
Note:
You can search without saving the details for the
search. After you set the criteria, click the
trackwheel. Click Search.
Related topics
Use saved searches
Search for a specific contact
Search for a subject
Use saved searches
To view your saved searches, in the messages list,
click the trackwheel. Click Search. Click the
trackwheel. Click Recall.
Click a search. Perform one of the following
actions:
View
Edit
Delete
To view the terms of your last search quickly, in the
list of searches, click the trackwheel. Click Last.
Search for a specific contact
To search for all messages from a specific sender,
click the message. Click Search Sender.
To search for all messages to a specific recipient,
click the message. Click Search Recipient.
Search for a subject
To search for all messages with the same subject,
click a message. Click Search Subject.
Search the handheld
1. In the search program, type text in the Text
field to search the records on your handheld.
2. In the Name field, type text to search using
the names of contacts in your address book,
calendar, or messages list.
3. Select the check boxes for the programs to
search.
4. Click Search.
18
Notes:
If you type more than one word in the Text or
Name field, all the words must appear in the same
field for the search to be successful.
File attachments are not searched when you
search across the handheld programs.
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topic
How do I search for text within a file
attachment?
19
Attachments
About attachments
Use address book attachments
Open a file attachment
Open an image attachment
Navigate attachments
Attachments — frequently asked questions
About attachments
Address book attachments enable recipients of
your messages to view and add contacts to their
handheld address books. When you open a
message that contains an address book
attachment, a book icon appears at the bottom of
the message with the name of the attached
contact.
You can view certain types of file attachments on
your handheld, including .zip, .htm, .html, .doc,
.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can
also view .bmp, .gif, .jpg, .png, .tif image
attachments.
A message with a file attachment appears in the
messages list with a paperclip icon.
Related topic
Can I view file attachments on my handheld?
Use address book attachments
To view an address book attachment, in an open
message, click the trackwheel. Click View
Attachment.
To add the contact information to your address
book, when viewing an address book attachment,
click the trackwheel. Click Add to Address Book.
To update contact information, when viewing an
address book attachment, click the trackwheel.
Click Update Address.
Open a file attachment
1. Place your cursor in the name of the file
attachment.
2. Click the trackwheel.
3. Click Open Attachment.
4. Select Table of Contents to open an
automatically generated table of contents for
the file attachment, or select Full Content to
open the complete file attachment.
5. Click the trackwheel.
6. Click Retrieve.
Open an image attachment
1. Place your cursor in the name of the image
attachment.
2. Click the trackwheel.
3. Click View Attachment.
Navigate attachments
To open content that is embedded within a
document or spreadsheet, click a content link.
Click Retrieve. Examples of embedded content
include tables, images, footnotes, text boxes, or
comments. Press the Escape button to return to
the main attachment content.
To scroll horizontally in a spreadsheet, hold the Alt
key and roll the trackwheel.
To move to a specific cell within a spreadsheet,
click the trackwheel. Click Go to Cell. Type the cell
co-ordinates and click the trackwheel.
20
To display the contents of a specific cell in a
spreadsheet, click the trackwheel. Click View Cell.
To switch to a different worksheet in a
spreadsheet, click the trackwheel. Click Select
Worksheet. Click a worksheet.
To view the previous worksheet in a spreadsheet,
click the trackwheel. Click Prev Sheet.
To view the next worksheet in a spreadsheet, click
the trackwheel. Click Next Sheet.
To pan horizontally across an image, hold the Alt
key and roll the trackwheel.
To zoom into or out of an image, click the
trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the
trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise
direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in,
click the trackwheel. Click Enlarge Area.
21
Synchronizing data
About email reconciliation
Set wireless email reconciliation
Reconcile deleted messages
About PIM synchronization
Set wireless PIM synchronization
Synchronization — frequently asked
questions
About email reconciliation
Email reconciliation means that any message you
file or delete on your handheld will also be filed or
deleted in your mailbox. Likewise, any changes
that you make to messages in your mailbox are
reflected on your handheld.
If your handheld integration option supports
wireless email reconciliation, changes are
automatically reconciled over the wireless
network.
You can also configure wireless email
reconciliation options using the handheld.
If your handheld integration option does not
support wireless email reconciliation, changes are
reconciled using the BlackBerry Desktop Software.
For more information on manual email
reconciliation, refer to the
BlackBerry Desktop
Software Online Help
.
Related topic
Can I reconcile email messages over the
wireless network?
Set wireless email reconciliation
In the messages options, click Email
Reconciliation. Set the Wireless Reconcile field to
On.
Note:
Set the Wireless Reconcile option for each
message service on your handheld.
Related topic
Can I reconcile email messages over the
wireless network?
Reconcile deleted messages
To set how deleted messages are reconciled
between your handheld and mailbox, in the
messages options, click Email Reconciliation. Set
the Delete On field.
Note:
Set the Email Reconciliation option for each
message service on your handheld.
Related topic
Delete multiple messages at one time
About PIM synchronization
You can synchronize personal information
management (PIM) items such as tasks, memos,
contacts, and calendar entries so that the entries
on your handheld and in your desktop email
program are identical.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0 and wireless PIM synchronization is
enabled, PIM items are synchronized over the
wireless network automatically. You can turn
wireless PIM synchronization on and off using the
handheld.
22
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server
version 2.1 or later and wireless calendar
synchronization is enabled, you can synchronize
your calendar entries over the wireless network.
You can synchronize all other PIM items using the
BlackBerry Desktop Software. For more
information on synchronizing PIM items manually
or configuring wireless calendar synchronization
using the desktop software, refer to the
BlackBerry
Desktop Software Online Help
.
Related topic
Can I synchronize PIM items over the wireless
network?
Set wireless PIM synchronization
If you have been using your handheld with
wireless PIM synchronization disabled or are
enabling wireless PIM synchronization for the first
time, synchronize your handheld using the
desktop software before you enable wireless PIM
synchronization.
In the tasks, memo, address book, or calendar
options, set the Wireless Synchronization field to
Yes.
You can set wireless calendar synchronization
using the BlackBerry Desktop Software. For more
information, refer to the
BlackBerry Desktop
Software Online Help
.
Note:
If you enable wireless PIM synchronization on the
handheld, you cannot synchronize PIM items
using the desktop software.
Related topic
Can I synchronize PIM items over the wireless
network?
23
Backing up and restoring handheld data
About backing up handheld data
About restoring handheld data
About backing up handheld data
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, settings on your handheld that would
not be saved in your desktop email program are
backed up over the wireless network
automatically. These settings include fonts,
bookmarks, and other handheld settings. Any
information saved as part of personal information
management synchronization or wireless email
reconciliation is not backed up.
If you are using the BlackBerry Desktop Software
with your handheld, you can back up your
handheld data using the Backup and Restore tool.
For more information on manual handheld data
backup, refer to the
BlackBerry Desktop Software
Online Help
.
About restoring handheld data
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0 and your handheld data is lost or
erased, it can be restored to your handheld using
enterprise activation. In the handheld options,
click Enterprise Activation. Type your corporate
email address and the password supplied by your
system administrator. Click the trackwheel. Click
Activate.
If you are using the BlackBerry Desktop Software
with your handheld and you have a backup of
your handheld data on your computer, you can
restore the data using the Backup and Restore
tool. For more information on restoring handheld
data manually, refer to the
BlackBerry Desktop
Software Online Help
.
24
25
Typing
Use AutoText
Create an AutoText entry
Change AutoText entries
Cut or copy text
Paste text
Typing tips
Enable tones when pressing keys
Set the cursor speed
Typing — frequently asked questions
Use AutoText
AutoText automatically replaces text that you
type. Use AutoText to correct spelling and to
replace abbreviations with complete words.
Your handheld has built-in AutoText entries that
correct common mistakes. For example, AutoText
changes hte to the.
You create AutoText entries for your common
typing mistakes or for abbreviations. For example,
you might create an AutoText entry that replaces
ttyl with talk to you later.
To use AutoText, type an AutoText entry. Press the
Space key.
Create an AutoText entry
1. In the handheld options, click AutoText.
2. Click the trackwheel.
3. Click New.
4. In the Replace field, type the text to replace.
5. In the With field, type the text to appear.
6. In the Using field, set whether the entry is
capitalized exactly as typed (Specified Case)
or whether the entry is capitalized according
to its context (SmartCase).
7. Set the language.
8. Click the trackwheel.
9. Click Save.
Related topic
What is the Insert Macro menu item?
Change AutoText entries
To view your AutoText entries, in the handheld
options, click AutoText.
Click an AutoText entry. Perform one of the
following actions:
Edit
Delete
Cut or copy text
Click the trackwheel. Click Select. Select content.
Click the trackwheel. Click Cut or Copy.
Paste text
Place the cursor where you want to insert the cut
or copied text. Click the trackwheel. Click Paste.
Typing tips
To type the alternate character on a key, press the
Alt key + the key.
To insert a symbol, press the Symbol key.
To insert an accent, hold a letter and roll the
trackwheel.
To turn on CAP lock, press the Alt key + the Right
Shift key.
26
To turn on NUM lock, hold the Right Shift key +
press the Alt key.
To turn off CAP lock or NUM lock, press the Right
Shift key.
Enable tones when pressing keys
In the handheld options, click Screen/Keyboard.
Set the Key Tone field to On. Save your changes.
Set the cursor speed
In the handheld options, click Screen/Keyboard.
Set the Key Rate field to Slow or Fast. Save your
changes.
Typing — frequently asked questions
What is the Insert Macro menu item?
Why can’t I use shortcuts on the Home
screen?
What is the Insert Macro menu item?
Use the Insert Macro menu item to insert common
variables, such as the current date or current time,
into your AutoText entries.
Why can’t I use shortcuts on the
Home screen?
The Dial From Home Screen option overrides
using shortcuts on the Home screen, in favor of
making calls. In the general phone options, set the
Dial From Home Screen field to No.
27
Phone
Find your phone number
Make a call
Make an emergency call
Use speed dial
Check your voice mail
Answer a call
Alternate between calls
Mute a call
Adjust the phone volume
Use other programs during a call
Dial using letters
Make a three-way call
Assign a speed dial letter
Change speed dial assignments
Log calls
Use call logs
Forward calls
Set automatic volume control
Set default country and area codes
Set corporate extension dialing
Set voicemail options
Set the TTY option
Set the default call volume
Set voice privacy change alert
Reset call timers
Phone — frequently asked questions
Find your phone number
In the phone, the My Number field displays your
phone number.
Make a call
1. In the phone, type a phone number or select
a contact.
2. Press the Enter key.
3. To end the call, hold the Escape button.
Notes:
If the contact that you want to call is not listed,
click the trackwheel. Click Call From Address Book
to select a contact from your address book.
You can also make a call on the Home screen. Type
the number and press the Enter key.
Related topics
Add a pause or wait
Can I use the phone when the handheld or
keyboard is locked?
Make an emergency call
You can make an emergency call even if your
handheld is locked and the radio is off. If the radio
is off, it is turned on automatically when the call is
initiated.
Perform one of the following actions:
Unlocked keyboard or handheld: In the
phone, type the emergency number. Press
the Enter key.
Locked keyboard or handheld: Click the
trackwheel. Click Emergency Call. Click Yes.
Related topics
About A-GPS support
28
About emergency callback mode
About A-GPS support
Depending on your handheld version or service
provider, your handheld might be enabled with
Assisted Global Positioning System (A-GPS)
support.
If your handheld is enabled with A-GPS support,
when you make an emergency call from your
handheld, or during Emergency Callback Mode, an
emergency operator can estimate your
approximate location (subject to A-GPS
limitations). In the handheld options, click
Location Based Services, and set GPS Services to
911 Only/Location Off.
To allow an operator to estimate to your
approximate location at other times (subject to A-
GPS limitations) set GPS Services to Location On.
Warning:
In an emergency, always provide detailed
information about your location to the emergency
operator. Because of certain limitations in A-GPS
technology and emergency infrastructure, the
emergency operator might not be able to estimate
your location using only A-GPS information.
Related topic
About emergency callback mode
About emergency callback mode
When you end an emergency call, the handheld
enters emergency callback mode. Emergency
callback mode is active for five minutes and
enables the operator to call you back or determine
your approximate location.
In emergency callback mode, you cannot send and
receive messages or browse web pages. If you
make a call to a non-emergency number during
the five-minute period, emergency callback mode
is disabled.
Use speed dial
In the phone, press and hold the key that is
assigned to the contact or phone number.
Note:
You can also use speed dial to make a phone call
on the Home screen or in the messages list.
Related topics
Assign a speed dial letter
Assign speed dial to a contact in your
address book
Change speed dial assignments
Check your voice mail
In the phone, click the trackwheel. Click Call
Voicemail.
Related topic
Set voicemail options
Answer a call
To answer a call, click Answer. If you do not want
to answer the call, click Ignore.
If you are already connected to a call and receive
another call, click Answer - Hold Current.
To alternate between two connected calls, click
Flash.
To end the call, hold the Escape button.
Note:
You must subscribe to a call waiting service for the
Answer - Hold Current item to appear when you
receive a phone call.
Related topic
Can I use the phone when the handheld or
keyboard is locked?
29
Alternate between calls
If you subscribe to a call waiting service you can
receive incoming calls while already connected to
a call.
1. During a call, if you receive an incoming call,
click Answer - Hold Current. The current call
is put on hold and you are connected to the
incoming call.
2. Click the trackwheel.
3. Click Flash to alternate between calls.
Note:
To alternate between two connected calls, you can
also press the Enter key.
Mute a call
To mute a call, press the Phone button. Press the
Phone button again to turn mute off.
Adjust the phone volume
During a call, roll the trackwheel up to increase
the volume or roll the trackwheel down to
decrease the volume.
Use other programs during a call
To use other programs during a call, click the
trackwheel. Click Home Screen.
Dial using letters
To type a letter during a call, press the Alt key.
Type the letter.
To type multiple letters during a call, press the
Right Shift key + the Alt key. Type letters. To dial
numbers again, press the Right Shift key.
Note:
When you type a letter in a phone number, your
handheld dials the number that is associated with
the letter on a conventional phone keypad.
Make a three-way call
1. During a call, click the trackwheel.
2. Click 3-Way Call.
3. Type a phone number or click a contact.
4. Click enter twice.
5. During the second call, click the trackwheel.
6. Click Flash.
Notes:
The Active Call screen shows that you are only
connected to the second contact even though you
are connected to both calls.
To disconnect from the second contact, click the
trackwheel. Click Flash.
Related topic
Can I make three-way calls?
Assign a speed dial letter
In the phone, select a contact or phone number.
Press and hold any unassigned letter key. Click OK.
Related topic
Assign speed dial to a contact in your
address book
Assign speed dial to a contact in
your address book
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Select an unassigned letter.
4. Click the trackwheel.
5. Click New Speed Dial.
6. Select a contact.
7. Click the trackwheel.
8. Click Add Speed Dial To <contact name>.
30
Change speed dial assignments
In the phone, click the trackwheel. Click View
Speed Dial List. Select a contact or phone number.
Click the trackwheel. Perform one of the following
actions:
Change the contact assigned to a speed dial
letter: Click the contact. Click Edit. Click a
new contact. Click Speed Dial <contact
name>.
Assign the contact to a different speed dial
letter: Click the contact. Click Move. Click a
different speed dial letter.
Remove a contact from the speed dial list:
Click the contact. Click Delete.
Log calls
Call logs appear when you open the phone.
Missed call logs also appear in the messages list.
To set whether call logs appear in the messages
list, in the phone options, click Call Logging.
Select the call log type that you want to appear in
the messages list. Press the Space key.
If you do not want any call logs to appear in the
messages list, select None. Press the Space key.
Related topic
Can I set the phone to display frequently
called numbers?
Use call logs
In the phone, or in the messages list, open a call
log. Click the trackwheel. Perform one of the
following actions:
Add Notes
Edit Notes
Forward
To delete notes, in the open phone call log, click
the trackwheel. Click Edit Notes. Click the
trackwheel. Click Clear Field.
Forward calls
1. In the phone options, click Call Forwarding.
2. Select the type of calls that you want to
forward.
3. Press the Space key.
4. Select Do Not Forward or the current
forwarding phone number.
5. Click the trackwheel.
6. Click Change Number.
7. Select a forwarding phone number from the
list.
8. Click the trackwheel.
9. Click Save.
Note:
Before enabling call forwarding, verify that you
have call forwarding phone numbers added. For
more information, contact your service provider.
Related topics
Can I use call forwarding?
Add a call forwarding phone number
Delete call forwarding phone numbers
How do I edit the phone number to which
my calls are forwarded?
Add a call forwarding phone number
1. In a call forwarding profile, click Do Not
Forward.
2. Click Edit Numbers.
3. Click the trackwheel.
4. Click New Number.
31
5. Type the phone number and click the
trackwheel.
6. Click the trackwheel.
7. Click Close.
Related topic
How do I edit the phone number to which
my calls are forwarded?
Delete call forwarding phone
numbers
1. In a call forwarding profile, click the phone
number to which your calls are currently
being forwarded.
2. Click Edit Numbers.
3. Click the phone number that you want to
delete from the list.
4. Click Delete.
Related topic
How do I edit the phone number to which
my calls are forwarded?
About automatic volume control
Automatic volume control adjusts the volume on
your handheld when you are using the phone in a
loud environment.
Set automatic volume control
1. In the phone options, click Enhanced Audio.
2. Set the Automatic Volume Control field.
3. Click the trackwheel.
4. Click Save.
Related topic
About automatic volume control
About smart dialing
You can specify default country and area codes so
that any numbers specified as links, or any
numbers in your address book that do not contain
these codes, are dialed correctly.
If you call a corporation frequently, you can also
set your smart-dialing options so that you do not
have to type the main number for the corporation.
To call a contact in the corporation, you only need
to press the Alt key + the 8 key and type the
extension number.
Set default country and area codes
1. In the phone options, click Smart Dialing.
2. Set the Country Code and Area Code fields.
3. In the National Number Length field, set the
default length for phone numbers in your
country.
4. Click the trackwheel.
5. Click Save.
Note:
When calculating the default length for phone
numbers, include your area code and local
number, but do not include your country code or
the National Direct Dialing prefix.
Related topic
About smart dialing
Set corporate extension dialing
1. In the phone options, click Smart Dialing.
2. In the Number field, type the main phone
number for the corporation.
3. Set how long the handheld waits before
dialing extensions.
4. Set the default length for extensions.
5. Click the trackwheel.
32
6. Click Save.
Related topic
About smart dialing
Set voicemail options
1. In the phone options, click Voicemail.
2. Type a voice mail access number and any
additional numbers, such as a password or
extension.
3. Click the trackwheel.
4. Click Save.
Notes:
If your handheld is provisioned for voice mail, the
voice mail access number might already be
completed. For more information on voice mail for
your handheld, contact your service provider.
If your handheld is not provisioned for voice mail,
you can type the access number for a different
voice mail system.
About TTY
You can use text telephone (TTY) to make calls to,
and receive calls from, other TTY devices. If you
connect your handheld to a TTY device, calls that
you receive on your handheld are converted to
text.
Note:
The TTY option is only available with certain
BlackBerry Wireless Handhelds.
Set the TTY option
1. In the phone options, click TTY.
2. Set the TTY Mode field.
3. Click the trackwheel.
4. Click Save.
Related topics
About TTY
Can I use a TTY device with my handheld?
About default call volume
You can specify a default volume level for any call,
regardless of whether you adjusted the volume
during a previous call.
Set the default call volume
1. In the phone options, click General Options.
2. Set the Default Call Volume field.
3. Click the trackwheel.
4. Click Save.
Related topic
About default call volume
About voice privacy
For enhanced caller privacy over the wireless
network, some service providers support the voice
privacy service. The voice privacy icon appears on
the Active Call screen when voice privacy is in
effect. Depending on the status of the wireless
network, the voice privacy status might change
during a phone call. If voice privacy is active, a
small “P” appears on the Home screen.
You can set whether you receive notification when
there is a change in voice privacy service during a
call.
Set voice privacy change alert
1. In the phone options, click Sounds.
2. Set the Privacy Alert field.
3. Click the trackwheel.
4. Click Save.
33
Related topic
About voice privacy
Reset call timers
1. In the phone, click the trackwheel.
2. Click Status.
3. Click Last Call or Total Calls.
4. Click Clear Timer.
5. Click the trackwheel.
6. Click Save.
34
35
Browser
About the browser
Go to a web page
Use the browser
View images
Copy a link, image, or web page address
Send a link or image in an email message
Save an image
Manage saved images
Save web page requests
Create a bookmark
Change bookmarks
Clear the browser caches
About WTLS
Browser — frequently asked questions
About the browser
Your handheld supports multiple browser types.
Depending on your service provider and your
integration option, more than one browser might
appear. Your service provider might also change
the browser name to reflect available services.
The WAP Browser on your handheld is optimized
for viewing WML web pages.
The BlackBerry Browser is optimized for viewing
HTML web pages. If your handheld is integrated
with an email account using the BlackBerry
Enterprise Server, the BlackBerry Browser also
enables you to view your corporate intranet. For
more information, contact your system
administrator.
The Internet Browser, available from some service
providers, is also optimized for viewing HTML web
pages. For more information on Internet Browser
support, contact your service provider.
Go to a web page
In the browser, click the trackwheel. Click Go To.
Type a web address. Click OK.
Notes:
To insert a period, press the Space key.
To insert a slash mark (/), press the Shift key + the
Space key.
The Go To dialog box tracks the web addresses
that you type. To go to a web page on the list,
select the web address and click the trackwheel.
Use the browser
Navigate web pages using your handheld browser
the same way that you navigate using a desktop
browser.
To follow a link, click the link. Click Get Link.
To stop loading a web page, click the trackwheel.
Click Stop.
To view the previous web page in the history, click
the trackwheel. Click Back.
To view the next web page in the history, click the
trackwheel. Click Forward.
To go to your home page, click the trackwheel.
Click Home.
To view a list of the last 20 web pages, click the
trackwheel. Click History.
36
To refresh the current web page, click the
trackwheel. Click Refresh.
To view the address for the current web page, click
the trackwheel. Click Page Address.
To view the address for a link, click the link. Click
Link Address.
To view the address for an image, click the image.
Click Image Address.
To move the browser to the background to use
another program, click the trackwheel. Click Hide.
To close the browser, click the trackwheel. Click
Close.
View images
To set how images load in your browser, in the
browser options, click Browser Configuration. To
load images while the page is loading, set the
Show Images field. To show image placeholders if
images do not load, set the Show Image
Placeholders field to Yes.
To view an image on its own page, click the
trackwheel. Click Full Image. To return to the web
page, click the trackwheel. Click Back.
If you set the Show Images field to No, images are
not loaded when you load the web page. To load
some of the images after the web page is loaded,
click the trackwheel. Click More Images. To load
all the images, click the trackwheel. Click All
Images.
Copy a link, image, or web page
address
On a web page, click a link or image. Click Link
Address, Image Address, or Page Address. Click
Copy Address.
To paste the link address, image address, or page
address, place the cursor where you want to insert
the copied text. Click the trackwheel. Click Paste.
Send a link or image in an email
message
1. On a web page, click a link or image.
2. Click Link Address or Image Address.
3. Click Send Address.
4. Click a contact.
5. Click Email <contact>.
6. Send your message.
Note:
To send a web page address in an email message,
on the web page, click the trackwheel. Click Send
Address. Click a contact. Click Email <contact>.
Send your message.
Save an image
You can save .jpeg, .png, .gif, and .bmp web page
images in the pictures list. Saving an image in the
pictures list enables you to set the image as a
screen saver, or open the image at any time. On a
web page, click an image. Click Save Image. Save
your changes.
Notes:
The Save Image field is only available for
BlackBerry Wireless Handhelds with color screens.
Depending on your service provider, you might
not be able to save images.
Related topics
Set a screen saver
Set the Home screen background image
37
Manage saved images
In the pictures list, click an image. Perform one of
the following actions:
Open
Delete
Save web page requests
While a web page is loading, you can save the
web page request in the messages list. Saving the
request to the messages list enables you to use
other programs while you are waiting for the web
page to load. Click the trackwheel. Click Save
Request.
You can also save a web page that has finished
loading in the messages list. Saving a fully loaded
web page enables you to open the text on the
web page at any time. On the web page, click the
trackwheel. Click Save Page.
Note:
A saved web page displays content that was
current at the time the web page was saved. To
update the content on a saved page, click the
trackwheel. Click Refresh.
Create a bookmark
Navigate to the web page that you want to
bookmark. Click the trackwheel. Click Add
Bookmark.
Change bookmarks
In the bookmarks list, click a bookmark. Perform
one of the following actions:
Edit Bookmark
Delete Bookmark
Related topic
Organize bookmarks into folders
Organize bookmarks into folders
In the bookmarks list, click a folder. Perform one of
the following actions:
Add a folder: Click Add Subfolder.
Open a bookmark folder with subfolders:
Click Expand.
Close a bookmark folder with subfolders:
Click Collapse.
Rename a folder: Click the trackwheel. Click
Rename Folder.
To move a bookmark into a folder, click a
bookmark. Click Move Bookmark. Roll the
trackwheel to the new location. Click the
trackwheel.
Clear the browser caches
In the browser options, click Cache Operations.
Click the trackwheel. Click the button for the type
of cache that you want to clear.
About WTLS
Wireless Transport Layer Security (WTLS) is the
WAP Browser security layer that provides security
for WAP services.
If you are using the BlackBerry Desktop Software,
you can load WTLS using the Application Loader
tool. For more information on loading optional
programs, refer to the
BlackBerry Desktop
Software Online Help
.
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server and
you are not using the BlackBerry Desktop
Software, contact your system administrator for
information on using WTLS on your handheld.
Related topic
What options can I set for WAP Browser
security?
38
39
Downloading
Download an application
Manage applications
Prevent third-party applications from
transmitting data
Download a ring tone
Manage downloaded ring tones
Enable browser push
Downloading — frequently asked questions
Download an application
On a web page, click the link for the application.
Click Get Link. Click Download. Click OK.
Related topics
Why did a new program appear on my
handheld?
Legal notice
Manage applications
To view a list of applications, in the handheld
options, click Applications.
To view details for any third-party applications,
click an application. Click Properties.
To delete a third-party application, click an
application. Click Delete.
Related topic
Legal notice
Download a ring tone
1. On a web page, click the .mid file link.
2. Click Get Link.
3. Click Save.
4. Type a name for the ring tone.
5. Click Save.
6. Click OK.
Related topics
Can I listen to a ring tone before I download
it?
Manage downloaded ring tones
Set profiles
Legal notice
About browser push
Browser push enables you to receive content from
web applications without requesting it. For
example, you can receive updates or notifications
for weather, stock quotes, or news.
You can enable browser push for your WAP
Browser, your BlackBerry Browser, or both browser
types. You can also set which hosts provide this
information to you.
Set notification for different types of browser push
information, including service load information
(web pages or applications), service indication
information (web page addresses or email
messages), or other types of information.
When you receive a notification, an icon appears
in the messages list. Depending on how you
configure browser push, other notifications might
also appear.
Notes:
If you set the browser push notification to Auto, a
dialog box might also appear, if specified by the
sender.
If you set the browser push notification to Prompt,
a dialog box always appears.
40
If you set the browser push notification to Reject,
you receive no additional notification.
Enable browser push
1. In the handheld options, click Browser Push.
2. Select one or more of the check boxes.
3. Set the options for the types of browser push
notification.
4. Click the trackwheel.
5. Click Save.
Note:
If you enable browser push notification for your
WAP Browser, you can also select the Allow WAP
Push Applications check box.
Related topic
About browser push
Downloading — frequently asked
questions
Why can’t I load a new program onto my
handheld?
Why did a new program appear on my
handheld?
What software version do I have on my
handheld?
Can I listen to a ring tone before I download
it?
Why can’t I load a new program onto
my handheld?
Verify that your handheld radio is turned on and
that you are within an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
Your handheld must also have sufficient available
memory to load a program.
If the program still does not load and your
handheld is integrated with an email account
using a BlackBerry Enterprise Server, certain
programs might not be available to you. For more
information, contact your system administrator.
Why did a new program appear on
my handheld?
If your handheld is integrated with an email
account using BlackBerry Enterprise Server version
4.0, your system administrator can provision
selected programs over the wireless network. For
more information, contact your system
administrator.
Can I listen to a ring tone before I
download it?
Yes. On a web page, click the .mid file link. Click
Get Link. To preview the ring tone, click the Play
button. To stop listening to the ring tone, click the
Stop button.
41
Contacts
Add a contact
Manage contacts
Create a mailing list
Manage mailing lists
Create a category
Apply categories to contacts
View contacts by category
Delete categories
Add a pause or wait
Add contacts from your company address
book
Contacts — frequently asked questions
Add a contact
In the address book, click the trackwheel. Click
New Address. Type the contact information.
Note:
To add a contact from a message, memo, call log,
or web page, click the contact information. Click
Add to Address Book. Type any additional
information. Click the trackwheel. Click Save.
Manage contacts
Click a contact. Perform one of the following
actions:
View
Edit
Delete
Create a mailing list
1. In the address book, click the trackwheel.
2. Click New Group.
3. Type a name for the mailing list.
4. Click the trackwheel.
5. Click Add Member.
6. Click a contact.
7. Click Continue.
8. Click the trackwheel.
9. Click Save Group.
Manage mailing lists
To manage mailing lists, click a mailing list.
Perform one of the following actions:
View Group
Edit Group
Delete Group
To manage contacts in a mailing list, click a
contact. Perform one of the following actions:
View Member
Change Member
Delete Member
Add Member
Note:
When you delete members from a group or delete
a group, your contacts remain in the address book.
About categories
You create categories in which to group your
contacts. You can also narrow the contacts
displayed in the address book based on
categories.
More than one category can apply to a contact.
Category names are not case sensitive.
42
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the address book are
also made in the memos list and task list.
Create a category
1. In the address book, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
6. Click the trackwheel.
Related topic
About categories
Apply categories to contacts
When creating or editing a contact, click the
trackwheel. Click Categories. To select the
categories that apply to the contact, press the
Space key. Save your changes.
View contacts by category
To view all contacts within a category, in the
address book, click the trackwheel. Click Filter.
Select a category. Press the Space key.
To view all contacts again, click the trackwheel.
Click Filter. To clear the check boxes beside any
selected categories, press the Space key.
Delete categories
In the address book, click the trackwheel. Click
Filter. Click a category. Click Delete. The category
is deleted, but any contacts that applied to the
category remain in the address book.
Add a pause or wait
Use a wait or a pause to separate additional
numbers, for example a password or extension,
from the main phone number. When the main
phone number is dialed, your handheld either
pauses before dialing the additional numbers
(pause) or prompts you to type them (wait).
When creating or editing a contact, in a phone
number field, click the trackwheel. Click Add Wait
or Add Pause. Type the additional numbers.
About remote address book search
To find and add contacts from your company
address book, your handheld must be integrated
with an email account using the BlackBerry
Enterprise Server version 3.5 or later for
Microsoft® Exchange, or BlackBerry Enterprise
Server version 2.2 or later for IBM® Lotus®
Domino®. For more information, contact your
system administrator.
Add contacts from your company
address book
1. In the address book, click the trackwheel.
2. Click Lookup.
3. Type the name of the contact.
4. Click the trackwheel.
5. After the search is complete, click the
trackwheel.
6. Click View Lookup.
7. Click a contact.
8. Click Add.
Notes:
You can also type part of the contact name to
widen the search results.
To add all the contacts found during the search,
click Add All.
43
Related topics
About remote address book search
Manage remote address book search results
Manage remote address book search
results
To view information for a contact, in the search
results, click a contact. Click View.
To delete a contact from the search results, click
the trackwheel. Click Delete.
To delete the search results, click the trackwheel.
Click Delete Lookup.
44
45
Calendar
About the calendar
Change the calendar view
Use the calendar
Schedule an appointment
Schedule an appointment quickly
Schedule a meeting
Manage appointments and meetings
Respond to meeting invitations
Change meeting participants
Calendar — frequently asked questions
About the calendar
With the handheld calendar, you can view your
appointments and meetings in one of four views.
Day, Week, and Month views show all of your
appointments for the selected time period, while
Agenda view shows all of your scheduled
appointments in a list.
Change the calendar view
To change to another calendar view (Day, Week,
Month, or Agenda), click the trackwheel. Click a
view.
To change the default view when you open the
calendar, click Options. Set the Initial View field.
Use the calendar
To go to a specific date, click the trackwheel. Click
Go to Date.
To go to the current date, click the trackwheel.
Click Today.
To move forward or back by a time period, click
the trackwheel. Click Prev or Next.
Schedule an appointment
1. In the calendar, click the trackwheel.
2. Click New.
3. Type the appointment details.
4. Set whether the appointment should recur.
5. Click the trackwheel.
6. Click Save.
Notes:
If your appointment recurs:
Set the Every field to change the frequency or the
appointment. For example, to set an appointment
to recur every three days, set the Every field to 3.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
Related topics
Change the default reminder time
About power off and reminders
Schedule an appointment quickly
1. In the calendar options, verify that the
Enable Quick Entry field is set to Yes.
2. In Day view, beside the start time, type the
subject of the appointment.
46
3. Type a location in parentheses.
4. To change the start and end times, hold the
Right Shift key and roll the trackwheel.
5. Click the trackwheel.
Related topics
Change the default reminder time
About power off and reminders
Change the default reminder time
In the calendar options, set the Default Reminder
field to the amount of time before the
appointment that the handheld reminds you. The
default is 15 minutes.
Related topic
About power off and reminders
Schedule a meeting
1. In the calendar, click the trackwheel.
2. Click New.
3. Type the meeting details.
4. Set whether the meeting should recur.
5. Click the trackwheel.
6. Click Invite Attendee.
7. Click a contact.
8. Click Invite.
9. Click the trackwheel.
10. Click Save.
Notes:
If your meeting recurs:
Set the Every field to change the frequency of the
appointment. For example, to set an appointment
to recur every three days, set the Every field to 3.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
Related topics
Change the default reminder time
About power off and reminders
Manage appointments and meetings
In Month view, to view your list of appointments,
click a day. Click View Appts.
To view or change the appointment or meeting
details, click the appointment or meeting. Click
Open. If you change a meeting, you are prompted
to notify the contacts invited to the meeting.
To delete an appointment or meeting, click the
appointment or meeting. Click Delete. If you
delete a meeting, you are prompted to notify the
contacts invited to the meeting.
Respond to meeting invitations
In an open meeting invitation, click the
trackwheel. Perform one of the following actions:
Accept or Accept with comments
Tentative or Tentative with comments
Decline or Decline with comments
To check your calendar when replying to a
meeting invitation, click the trackwheel. Click
View Calendar.
47
Note:
If you delete a meeting invitation from the
messages list before you accept or decline it, the
appointment is deleted from your desktop
calendar.
Change meeting participants
Open the meeting. In an Accepted or Declined
field, click a contact. Perform one of the following
actions:
Invite Attendee
Change Attendee
Remove Attendee
48
49
Tasks
Create a task
Use tasks
Change task status
Create a category
Apply categories to tasks
View tasks by category
Delete categories
Tasks — frequently asked questions
Create a task
1. In the task list, click the trackwheel.
2. Click New.
3. Type the task details.
4. Set a due date for the task.
5. Set whether the task should recur.
6. Click the trackwheel.
7. Click Save.
Notes:
If your task recurs:
Set the Every field to change the frequency of the
task. For example, to set a task to recur every three
days, set the Every field to 3.
Select the Relative Date check box for the task to
recur on a relative date. For example, set a task to
recur on the last Friday of each month, or on the
28th of each month.
In the Days field, set the days on which the weekly
task should recur. To select a day, press the Enter
key.
Use tasks
Click a task. Perform one of the following actions:
Open
Mark Completed
Mark In Progress
Delete
Delete Completed
Change task status
To change the status for a task to Waiting or
Deferred, edit the Status field for the task.
About categories
You create categories in which to group your
tasks. You can also narrow the tasks displayed in
the task list based on categories.
Category names are not case sensitive. More than
one category can apply to a task. If you use Lotus
Notes® as your desktop email program, you can
apply more than one category to a task on your
handheld, but only one category will synchronize
with the task in your desktop email program.
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the task list are also
made in the address book and the memos list.
Create a category
1. In the task list, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
50
6. Click the trackwheel.
Related topic
About categories
Apply categories to tasks
When creating or editing a task, click the
trackwheel. Click Categories. To select the
categories that apply to the task, press the Space
key. Save your changes.
View tasks by category
To view all tasks within a category, in the task list,
click the trackwheel. Click Filter. Select a category.
Press the Space key.
To view all tasks again, click the trackwheel. Click
Filter. To clear the check boxes beside any selected
categories, press the Space key.
Delete categories
In the task list, click the trackwheel. Click Filter.
Click a category. Click Delete. The category is
deleted, but any tasks applied to the category
remain in the tasks list.
Tasks — frequently asked questions
Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
Can I change how my contacts, tasks, or
memos are displayed?
Can I clear all the categories that apply to a
contact, task, or memo?
How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
51
Memos
Write a memo
Use memos
Create a category
Apply categories to memos
View memos by category
Delete categories
Memos — frequently asked questions
Write a memo
In the memos list, click the trackwheel. Click New.
Type a title. Type the body of the memo.
Use memos
Click a memo. Perform one of the following
actions:
View
Edit
Delete
About categories
You create categories in which to group your
memos. You can also narrow the memos displayed
in the memos list based on categories.
Category names are not case sensitive. More than
one category can apply to a memo.
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the memos list are also
made in the address book and the task list.
Create a category
1. In the memos list, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
6. Click the trackwheel.
Related topic
About categories
Apply categories to memos
When creating or editing a memo, click the
trackwheel. Click Categories. To select the
categories that apply to the memo, press the
Space key. Save your changes.
View memos by category
To view all memos within a category, in the
memos list, click the trackwheel. Click Filter. Select
a category. Press the Space key.
To view all memos again, click the trackwheel.
Click Filter. To clear the check boxes beside any
selected categories, press the Space key.
Delete categories
In the memos list, click the trackwheel. Click Filter.
Click a category. Click Delete. The category is
deleted, but any memos applied to the category
remain in the memos list.
Memos — frequently asked questions
Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
Can I change how my contacts, tasks, or
memos are displayed?
Can I clear all the categories that apply to a
contact, task, or memo?
52
How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
53
Alarm
Set the alarm
Set the alarm volume
Silence the alarm
Turn off the alarm
Alarm — frequently asked questions
Set the alarm
1. In the alarm, set the Daily Alarm field to On.
2. Set the time when the alarm should sound.
3. Set whether to snooze the alarm and the
length of the snooze.
4. Set the type of notification for the alarm.
5. Click the trackwheel.
6. Click Save.
When you set the alarm, a bell icon appears
beside the date in the handheld status section of
the screen.
Related topic
About power off and reminders
Set the alarm volume
When you set the alarm, you can specify the type
of notification, including the tune, the volume
level, and the number of times that the tune plays.
Silence the alarm
Press any key. If snooze is enabled, in the Daily
Alarm dialog box, click Snooze.
Turn off the alarm
In the alarm, set the Daily Alarm field to Off.
Alarm — frequently asked questions
Why didn’t my alarm notify me on a Saturday
or Sunday?
What is the escalating volume level?
Can I set a snooze feature for my alarm?
Why didn’t my alarm notify me on a
Saturday or Sunday?
In the alarm, verify that the Active on Weekends
field is set to Yes. If this field is set to No, your
alarm does not sound on Saturdays or Sundays.
Can I set a snooze feature for my
alarm?
Yes. In the alarm, change the Snooze field from
Off to a number. When the alarm sounds, press
any key to snooze it for the specified amount of
time.
54
55
Calculator
Use the calculator memory
Convert measurements
Use the calculator memory
To store a number in the memory, type a number.
Click M+.
To recall the memory, click MR.
To delete the memory, click MC.
To replace the memory, type a number. Click MS.
Convert measurements
In the calculator, type a number. Click Menu. To
convert the number from imperial to metric, click
To Metric. To convert the number from metric to
imperial, click From Metric. Click a conversion
type.
56
57
Date and time
Set the date and time
Copy the time from the wireless network
Set the date and time
In the handheld options, click Date/Time. Set the
date and time. Save your changes.
Note:
To set the date and time in the alarm, click the
trackwheel. Click Change Date/Time.
Copy the time from the wireless
network
In the handheld options, click Date/Time. Click
the trackwheel. Click Copy Network Time. Save
your changes. Your handheld time is set based on
the reference time provided by the wireless
network and the time zone specified by you.
Note:
You can only use this option if the network time is
available.
58
59
Profiles
Set profiles
Create a notification profile
Use notification profiles
Manage downloaded ring tones
Silence your handheld
Set the alarm
Set the alarm volume
What is the escalating volume level?
Set profiles
Notification profiles alert you of appointment and
task reminders, incoming messages, calls, and
browser content. You can create a profile that
specifies which sounds to use, whether to notify
you when the handheld is in or out of the holster,
and what volume level to use. You can use
different sounds for each type of item.
The handheld has five preset notification profiles:
Quiet, Loud, Vibrate, Default, and Phone Only. You
can edit these default profiles, but you cannot
delete them.
In the profiles list, click a notification profile. Click
Enable.
Note:
To change the current notification profile quickly,
select a profile. Press the Space key.
Create a notification profile
1. In the profiles list, click the trackwheel.
2. Click New.
3. Type a name for the profile.
4. Click an item.
5. Click Edit.
6. Set how you want to be notified for that
item.
7. Click the trackwheel.
8. Click Save.
9. Click the trackwheel.
10. Click Save.
Use notification profiles
Click a profile. Perform one of the following
actions:
Edit
Delete
Manage downloaded ring tones
In the profiles list, click a profile. Click Show
Tunes. Click a ring tone.
Perform one of the following actions:
Listen to the ring tone
Delete the ring tone
Silence your handheld
To silence your handheld, in the profiles list,
enable the Quiet profile.
To receive only vibrate notification, in the profiles
list, enable the Vibrate profile.
To turn notification back on, in the profiles list,
select a different profile. Press the Space key.
Related topic
Silence the alarm
70
2. Set the Password field to Disabled.
3. Click the trackwheel.
4. Click Save.
5. Type the handheld password.
6. Click the trackwheel.
Related topic
About the handheld password
Lock the handheld
With a handheld password set, on the Home
screen, click Lock.
To unlock your handheld, on the Lock screen, roll
the trackwheel. In the Enter password dialog box,
type your password.
Related topic
About the handheld password
About keyboard lock
If you do not set a handheld password, you can
lock your keyboard to prevent accidentally placing
calls or typing characters.
Lock the keyboard
On the Home screen, click Keyboard Lock.
To unlock the keyboard, double-click the
trackwheel.
Related topic
About keyboard lock
About content protection and
compression
Content protection encrypts your handheld data.
When your handheld is password locked, an open
lock in the handheld status section of the screen
indicates that encryption is in progress. A closed
lock indicates that encryption is complete. After
you type your handheld password, data on your
handheld is decrypted as you access it.
To use content protection, you must have a
handheld password enabled.
Content compression reduces the size of the data
stored on your handheld while maintaining the
integrity of that data.
Protect your handheld content
1. In the handheld options, click Security.
2. Set the Content Protection field to Enabled.
3. Click the trackwheel.
4. Click Save.
5. Type your handheld password.
6. Click the trackwheel.
Note:
If you have not enabled your handheld password
before you enable content protection, you are
prompted to set a handheld password when you
save the security settings.
Related topic
About content protection and compression
Reduce handheld content size
1. In the handheld options, click Security.
2. Set the Content Compression field to
Enabled.
3. Click the trackwheel.
4. Click Save.
71
5. If you have enabled a handheld password,
type your password.
6. Click the trackwheel.
Related topic
About content protection and compression
About encryption keys
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server or
BlackBerry Desktop Redirector, encryption keys
protect data as it travels between your BlackBerry
Enterprise Server or BlackBerry Desktop Redirector
and the handheld. Encryption keys are generated
automatically, but you can manually regenerate
keys at any time.
Regenerate encryption keys
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, you can regenerate encryption keys
from the handheld. In the security options, select
a current service. Click the trackwheel. Click
Regenerate Encryption Key.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 3.6 or earlier, or if you use the BlackBerry
Desktop Redirector to forward email to your
handheld, update the encryption keys using the
BlackBerry Desktop Software. For more
information, refer to the
BlackBerry Desktop
Software Online Help
.
Related topic
About encryption keys
About the password keeper
Use the password keeper to create and store all of
your passwords. The password keeper is locked
with a single password, so you can maintain all
your passwords in one place.
You can use the password keeper to generate
random passwords containing letters, numbers,
and symbols.
The first time that you open the password keeper,
you must create a password keeper password.
Information in the password keeper is encrypted
and is only decrypted when you type this
password.
Note:
Passwords stored in the password keeper are
encrypted; however, if you copy a password, you
can paste it into other applications on the
handheld. While the password is copied on the
clipboard, it is not encrypted.
Store a password
1. In the password keeper, click the trackwheel.
2. Click New.
3. Type the information for the password.
4. Click the trackwheel.
5. Click Save.
Related topic
About the password keeper
Create a random password
1. In the password keeper, click the trackwheel.
2. Click New.
3. Type a title for the password.
4. Click the trackwheel.
5. Click Random Password.
6. Type any additional password information.
7. Click the trackwheel.
8. Click Save.
72
Use the password keeper
Click a password entry. Perform one of the
following actions:
View
Edit
Delete
To change your password keeper password, click
the trackwheel. Click Change password. Click Yes.
In the dialog box, type your new password.
Confirm your new password. Click Ok.
Copy a password
In the password keeper, select a password entry.
Click the trackwheel. Click Copy to Clipboard.
To clear the password from the clipboard, in the
password keeper, click the trackwheel. Click Clear
Clipboard.
To paste the password, place the cursor where you
want to insert it. Click the trackwheel. Click Paste.
Warning:
Passwords copied to the clipboard are not
encrypted.
About security self tests
The security self tests program verifies that
security software is implemented properly on your
handheld. The tests run automatically when your
handheld restarts.
Verify security software
In the handheld options, click Security. Click the
trackwheel. Click Verify Security Software.
Related topic
About security self tests
About firewall settings
If you have third-party applications on your
handheld, the firewall option prevents these
applications from transmitting data without your
knowledge.
Related topic
Legal notice
Prevent third-party applications
from transmitting data
When a third-party application on your handheld
attempts to transmit data, a dialog box appears
on your screen. Accept or deny the connection
request.
To reset the firewall settings at any time, in the
handheld options, click Firewall. Click the
trackwheel. Click Reset Settings.
Related topics
About firewall settings
Legal notice
Clear the handheld
Warning:
Performing this procedure disables all services and
removes all data, including passwords and
encryption keys, from the handheld. Before
clearing your handheld, verify that a backup copy
of your data is available.
1. In the handheld options, click Security.
2. Click the trackwheel.
3. Click Wipe Handheld.
4. Click Continue.
5. Type blackberry.
73
Related topic
How do I restore my handheld after clearing
it?
Set owner information
In the handheld options, click Owner. Type your
contact information. Click the trackwheel. Click
Save.
Note:
Owner information appears on the screen when
you lock your handheld.
74
75
BrickBreaker
Play BrickBreaker
How do I set the speed of the paddle?
How do I set the paddle to accelerate as I roll
the trackwheel?
Play BrickBreaker
The object of this game is to destroy bricks using a
paddle and a ball. To move the paddle, roll the
trackwheel. To release the ball when in catch
mode, or to shoot the laser or gun, press the Space
key.
During the game, the following capsules fall from
the bricks that you destroy:
Long makes the paddle longer.
Slow slows down the speed of the ball.
Gun enables you to shoot three bullets at the
bricks.
Laser enables you to shoot unlimited laser
beams at the bricks.
Multi multiplies the number of balls.
Catch enables you to catch and hold the ball.
Skip advances you to the next level.
Flip changes the direction of the paddle.
1-up gives you an additional life.
How do I set the speed of the
paddle?
In the BrickBreaker options, set the Paddle
Movement Speed field.
How do I set the paddle to
accelerate as I roll the trackwheel?
In the BrickBreaker options, set the Paddle
Acceleration field.
76
77
Service books
About service books
Receive new service books
Accept a new service book
Manage service books
Restore a deleted service book
About service books
Service books determine which services are
available on your handheld. If your handheld is
integrated with an email account using a
BlackBerry Enterprise Server, your system
administrator can send service books that
determine whether features such as remote
address lookup and wireless calendar
synchronization are available.
Receive new service books
Service books arrive on your handheld in one of
the following ways:
over the wireless network from your service
provider
over the wireless network when your system
administrator makes a change on the
BlackBerry Enterprise Server
through the BlackBerry Desktop Software
when you connect your handheld to your
computer
Accept a new service book
Service books should be automatically accepted
by your handheld. If a new service book is
available and it is not automatically accepted, a
book icon appears in the handheld status section
of the screen.
To accept the service book manually, in the
handheld options, click Service Book. Click the
new service book. Click Accept.
Manage service books
In the handheld options, click Service Book. Click a
service book. Perform one of the following actions:
View
Delete
Restore a deleted service book
In the handheld options, click Service Book. Click
the trackwheel. Click Undelete.
78
79
Frequently asked questions
Why are some of the features described not
available on my handheld?
What software version do I have on my
handheld?
Email and PIN messages — frequently asked
questions
SMS messages — frequently asked questions
Attachments — frequently asked questions
Phone — frequently asked questions
Browser — frequently asked questions
Downloading — frequently asked questions
Contacts — frequently asked questions
Calendar — frequently asked questions
Tasks — frequently asked questions
Memos — frequently asked questions
Synchronization — frequently asked
questions
Typing — frequently asked questions
Alarm — frequently asked questions
Network coverage — frequently asked
questions
Security — frequently asked questions
Why are some of the features
described not available on my
handheld?
Depending on your service provider plan or the
type of email account that you are using, some
features might not be available on your handheld.
In addition, your handheld might not have been
provisioned for certain features by your system
administrator. For more information, contact your
service provider or system administrator.
What software version do I have on
my handheld?
To view handheld information such as your
handheld type, software version, and copyright
information, in the handheld options, click About.
To return to the handheld options, press the
Escape button twice.
80
86
120
disabling
alarm, 53
email filters, 10
handheld password, 69
display
language, 63
options, 61
SMS messages, 87
distribution lists,
See
mailing lists
downloading
applications, 39
frequently asked questions, 40
preview ring tones, 40
ring tones, 39
draft messages, saving, 7
E
editing
AutoText entries, 25
call notes, 30
contacts, 41
email filters, 10
mailing lists, 41
memos, 51
password keeper passwords, 72
profiles, 59
saved searches, 17
speed dial, 30
task status, 49
tips, 108
See also
setting, changing
email filters
about, 9
adding multiple contacts, 10
based on sender, 10
based on subject, 10
creating, 10
creating generic, 84
creating quickly, 10
frequently asked questions, 84
managing, 10
order of, 10
email messages
adding contacts, 7
adding signature, 9
changing, 8
deleting, 8
delivery confirmation, 82
filing, 8, 83
filtering, 84
forwarding, 8
frequently asked questions, 81
from a specific service, 7
opening, 7
redirecting from folders, 10, 84, 94
replying, 8
requirements for filing, 83
resending, 8
restricting, 84
saving, 8
saving sent, 9
sending, 7
sending images in, 36
sending links in, 36
sending web page addresses in, 36
setting importance, 7
stop forwarding, 85
stop from sending, 82
viewing filed, 8
viewing longer subject line, 83
See also
messages
email reconciliation
about, 21
deleted messages, 21
handling conflicts, 93
over the wireless network, 21
requirements for using, 93
with personal folders, 94
email redirection
frequently asked questions, 82
redirecting from folders, 10, 84, 94
email signature
about, 9
adding, 9
120

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