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If the message does not meet any filter criteria
and should not be forwarded, set the If no filters
apply, send email to handheld field to No.
Filters are applied to messages based on the order
in which they appear. If you create multiple filters
that could apply to the same message, you must
decide which one to apply first by placing that
filter higher in the list.
To create email filters on your handheld, your
handheld must be integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0. Alternatively, you can use the
BlackBerry Desktop Software to create email
filters.
Note:
Set email filters for each message service on your
handheld.
Create an email filter
1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields, click
the trackwheel. Click Select Name. Click a name.
Click Continue.
To make the filter detect messages from multiple
contacts, use semi colons to separate your
contacts in the From or Sent to fields.
Related topics
• About email filters
• Use email filters
• Create a filter quickly
Use email filters
Click a filter. Perform one of the following actions:
• Enable filter
• Disable filter
• View
• Edit
• Delete
• Move up
• Move down
Create a filter quickly
In the messages list, click a message on which to
base your filter. Perform one of the following
actions:
• Create a filter based on the sender: Click
Filter Sender.
• Create a filter based on the subject: Click
Filter Subject.
Add a title and save the filter.
About folder redirection
If rules within your mailbox direct new messages
into different folders, you must specify which
desktop email folders should forward messages to
your handheld.
To set folder redirection, your handheld must be
integrated with an email account using the
BlackBerry Enterprise Server™ version 4.0.
Alternatively, you can use the BlackBerry Desktop
Software to specify folder redirection settings.
Note:
Set folder redirection for each message service on
your handheld.
