10
User Guide
• Locked keyboard or device: Click the trackwheel.
Click Emergency Call. Click Yes.
Note:
Emergency calls can only be made to official
emergency access numbers, for example 911 in North
America.
Related topics
Turn on A-GPS support (See page 10.)
About Emergency Callback Mode (See page 11.)
About A-GPS support
Depending on your service provider, your BlackBerry®
device might be enabled with Assisted Global
Positioning System (A-GPS) support.
If your device is enabled with A-GPS support, an
emergency operator should be able to estimate your
location when you make an emergency call or when
your device is in Emergency Callback Mode.
Turn on A-GPS support
In the device options, click Advanced Options.
Perform one of the following actions:
• To turn on and off A-GPS support for emergencies,
click Location Based Services. Set the GPS
Services field to 911 Only/Location Off or
Location Off/Location On (depending on your
service provider).
• To enable an operator to estimate your location at
other times (subject to A-GPS limitations), set the
GPS Services field to Location On.
Warning:
In an emergency, always provide detailed information
about your location to the emergency operator.
Because of certain limitations in A-GPS technology
and emergency infrastructure, the emergency operator
might not be able to estimate your location using only
A-GPS information.
Related topics
About A-GPS support (See page 10.)
About Emergency Callback Mode (See page 11.)
About location-based services
The privacy setting for location-based services controls
whether programs on your BlackBerry® device can use
the GPS position of your device. For example, a
program could use the GPS position of your device to
give you driving directions. Contact your service
provider for the availability of location-based services.
Change the privacy setting for
location-based services
To set the privacy level for location-based services on
your BlackBerry® device, in the device options, click
Advanced Options. Click Location Based Services.
Perform one of the following actions:
• To be prompted each time a location-based
service program wants to use the GPS position of
your device, set the Privacy Setting field to By
Permission. Click the trackwheel. Click Save.
• To prevent location-based service programs from
using the GPS position of your device, set the
Privacy Setting field to Restricted. Click the
trackwheel. Click Save.
• To allow location-based service programs to use
the GPS position of your device, set the Privacy
Setting field to Unrestricted. Click the trackwheel.
Click Save.
Note:
If you set the privacy level for location-based services
on your device to By Permission or Restricted, and you
make an emergency call from your device, an
emergency operator should still be able to estimate
your approximate location (subject to A-GPS
limitations).
