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You have followed all the steps listed in the user manual to install and
set up your telephone.
All connectors are rmly inserted in their sockets.
Mains power to the base unit is switched on at the socket.
The handset’s batteries are correctly and securely installed and are not
run down.
If the handset’s display is blank, it may have been switched off. Press
and hold the <OFF> key to switch it back on.
Check that the base unit’s mains power adapter is plugged in and power
is switched on. The base unit needs mains power for normal operation
of the phone – not just for charging the batteries.
Make sure you are using the telephone line cable supplied with your
phone. Other telephone line cables might not work.
Move the handset closer to the base unit.
Check the battery level symbol on the display. If it is low, replace the
handset on the base unit or charger pod to recharge the batteries.
Switch off power at the mains socket, wait for a short time and then
switch back on. This may solve the problem.
If the handset display shows , press and hold the < * >
button to unlock it before you make a call.
Only one handset (or the base unit) can be connected to the outside line
at a time. If the handset display shows LINE IN USE the base is already
being used by either the answering machine or another handset.
If another handset is already using the line, you need to wait until it has
nished its call.
Make sure the batteries are tted in your handset. If the Battery Level
symbol on the display shows ‘low’, put your handset back on the cradle
to charge.