Batteries
“The handset‘s
battery pack is
running low
within
an hour or
two.”
Before you first used the handset, you should have left it
on the base unit or charger pod for up to 15 hours to
charge the batteries fully.
You may need to replace the battery pack (see below).
Clean the battery charging contacts with a dry cloth.
Check the connections between the base unit and the
mains power socket.
“I try to
recharge the
batteries, but I
still get a
warning that
they are low.”
You need to replace the battery pack.
To find out how to obtain a replacement, call the
Binatone Spares Department on 01325 304 473,
between 9.00 am and 5.00 pm, Monday to Friday.
Dispose of used batteries safely — never burn them,
or put them where they could get punctured.
PBX use
“The Recall
function doesn’t
seem to work.”
You may need to press and hold the R button for a
couple of seconds, rather than pressing it briefly. Try this
and see if it works.
“Last Number
Redial and/or
memory dialling
don’t work on
a PBX.”
When you first make a call, press the LNR/CDS/P
button for a pause between the outside line access
code (e.g. 9) and the telephone number. You should
later be able to redial the number.
When storing numbers in memory, you can include the
outside line access code (e.g. 9) with each number.
Troubleshooting
38
If your PBX requires you to wait for a second Dial tone
before dialling the telephone number, press the
LNR/CDS/P button for a pause between the access
code and the number.
You can also set up your e3300 so that it automatically
inserts a 2-second pause after you dial the outside line
access code, as follows:
1 Press the PROG button then 2 5 0
2 Key in the line access code (up to four digits)
3 Press the PHONE button to confirm
If the fault
persists …
◆
Disconnect all other instruments connected to the
same line as the e3300 and see whether you can make a
call.
◆
Disconnect the base unit from the telephone line and
plug a different phone into the master telephone
socket. Try making a call. If this works, the line is OK.
◆
If the call does not work, and you are using a two-way
socket adapter, remove it and plug a telephone directly
into the socket. If the call now works, the adapter may
be faulty.
◆
If you cannot make a call, the fault may be on the
exchange line. Contact the service provider (the BT
engineers on 151, or your cable company).
◆
If you still cannot identify the cause of the problem,
contact the Binatone Help Line on 01325 304 473.
Troubleshooting
Binatone Help Line: 01325 304 473 39
