d. for damages caused by accidents, lightning, water,
fire heat, war, public disturbances or any other
cause beyond the reasonable control of B&W and
its appointed distributors,
e. for products whose serial number has been altered,
deleted, removed or made illegible,
f. if repairs or modifications have been executed by
an unauthorised person.
4 This guarantee complements any national/regional
law obligations of dealers or national distributors
and does not affect your statutory rights as a
customer.
How to claim repairs under warranty
Should service be required, please follow the following
procedure:
1 If the equipment is being used in the country of
purchase, you should contact the B&W authorised
dealer from whom the equipment was purchased.
2 If the equipment is being used outside the country
of purchase, you should contact the B&W national
distributor in the country of residence, who will
advise where the equipment can be serviced. You
can call B&W in the UK or visit our web site to get
the contact details of your local distributor.
To validate your warranty, you will need to produce the
warranty booklet completed and stamped by your
dealer on the date of purchase. Alternatively, you will
need the original sales invoice or other proof of
ownership and date of purchase.
alternative cleaning cloth, not directly onto the product.
Test a small area first, as some cleaning products may
damage some of the surfaces. Avoid products that are
abrasive, or contain acid, alkali or anti-bacterial agents.
Do not use cleaning agents on the drive units. Do not
attempt to remove the grille.
Limited Warranty
This product has been designed and manufactured to
the highest quality standards. However, if something
does go wrong with this product, B&W Group Ltd. and
its national distributors warrant free of charge labour
(exclusion may apply) and replacement parts in any
country served by an official B&W distributor.
This limited warranty is valid for a period of two years
from the date of purchase, except that exclusions apply
in certain countries in line with national law. Please
consult the B&W distributor in your country for detailed
information.
Terms and Conditions
1 The warranty is limited to the repair of the
equipment. Neither transportation, nor any other
costs, nor any risk for removal, transportation and
installation of products is covered by this warranty.
2 This warranty is only valid for the original owner. It is
not transferable.
3 This warranty will not be applicable in cases other
than defects in materials and/or workmanship at the
time of purchase and will not be applicable:
a. for damages caused by incorrect installation,
connection or packing,
b. for damages caused by any use other than correct
use described in the user manual, negligence,
modifications, or use of parts that are not made or
authorised by B&W,
c. for damages caused by faulty or unsuitable ancillary
equipment,
