Quartet 3000 user guide ~ 3rd Edition ~ 3rd September ’02 ~ 4398
General information
Guarantee
Your Quartet 3000 is guaranteed for a
period of 12 months from the date of
purchase. Subject to the terms listed
below the guarantee will provide for the
repair of, or at BT’s or its agent’s
discretion, the option to replace the
Quartet 3000 or any component
thereof, (other than batteries), which is
identified as faulty or below standard,
or as a result of inferior workmanship
or materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12
month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or
its agent as instructed.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or
any attempt at adjustment or repair
other than through approved agents.
• This guarantee does not affect your
statutory rights.
Within the 12 month guarantee period:
Prior to returning your product, please
read the Help section in your main
Quartet user guide or contact the
Helpline on
0870 605 8047
for assistance.
In the unlikely event of a defect
occurring, please follow the Helpline’s
instructions for replacement or repair.
9
