Maintenance
26
Guarantee
BT guarantees Freestyle 80 Plus for a year,
provided that:
• The goods have only been used for their
intended purpose, and have not been
subjected to misuse, or been wilfully or
accidentally damaged.
• The goods have not been tampered with or
repaired by anyone other than BT, its staff
or agents.
If you are having problems with your
Freestyle 80 Plus, read the ‘Help’ section on
pages 19-20 of this user guide.
If you are still having problems, you can
contact the BT product helpline on
Lo-call 0345 697146 where fully trained
staff are there to assist you from 9.00am to
5.30pm Monday to Friday.
If the unit is faulty within the guarantee
period, return it with proof of purchase to
your supplier, for repair or replacement.
If the Freestyle 80 Plus needs repair outside
of guarantee period, take the complete
Freestyle 80 Plus to any BT shop for
forwarding to the repair department (there
will be a carriage charge for this service).
Alternatively you can call the repair centres
on
01325 304346 or 01642 564444 between
9.00am and 4.30pm, Monday to Friday.
The terms of this guarantee do not affect your
statutory rights.
