Help If you have any problems using your Freestyle 320 Plus,
this section will give you the most common, easy to follow solutions.
No dialling tone
The handset may need recharging. Place it on
the base or, if necessary, replace the batteries.
(Available from your BT stockist.)
Make sure your Freestyle 320 Plus telephone
line cord is plugged into the phone socket.
You may be out of range of the base unit. Try
again nearer the base.
Is the base unit aerial fully extended? This will
ensure you get the best possible range.
You dial and nothing happens
Before dialling ensure you can hear the dial
tone. You may be out of range of the base unit.
Try again nearer the base.
The phone does not ring
Have you turned the ringer off?
See ‘Set the ringer volume on page 19.
Are there too many phones, answering
machines and/or fax machines plugged in,
which could be overloading the sockets?
See ‘Ringer equivalence number’, page 32.
The emergency services can be contacted using this
telephone by dialling 999 or 112.
Emergency calls
Low battery indicator on the handset
When the handset battery runs low, the display
shows BATT and the handset beeps. After a further
30 seconds, any phone or intercom call currently
being made will be cut off.
To recharge, leave the handset charging on the base
for at least 24 hours.
Your Freestyle 320 Plus is a radio system and is
mains powered, so there are certain situations
where you may find you cannot make an
emergency call from the handset.
These situations are as follows:
• If there is interference from other sources
such as cordless phones, radio station
transmitters, CB radios and so on.
• If the handset batteries fail.
• If there is a power cut and the base unit has
no back-up battery fitted.
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Help