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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Handset does not ring
Check that the batteries are inserted correctly.
Check that the handset ringer has not been switched off, see page 28.
Your caller cannot hear you
Check to see if you have the handset on MUTe. If so, secrecy is switched on. Press the soft key c to
speak to your caller again.
Incoming caller’s number is not displayed even though you have Caller Display
Caller has to allow their number to be sent. It has been withheld or is unavailable.
IMPORTANT
The BT Freelance XB2500 cordless telephone is not designed for making emergency telephone calls
when the power fails.
This product is intended for connection to analogue public switched telephone networks and private
switchboards in the United Kingdom.