Help
If you are sending a message from a fixed line phone to another fixed line phone
■ Forces a message you send to be delivered as a voice text even though the
recipient may have an SMS enabled phone and usually receives written text.
■ This command is inserted at the start of the message and applies only to that message,
e.g. ‘Hello I will be home late’.
If you are sending a message from a fixed line phone and require a status report
■ Will allow a status report to be sent back to you when you have sent a
message to confirm delivery. Place at the start of your text message. Write
the message and send it. You will receive a reply text back to your phone giving the
status report for that message.
You keep hearing an error beep
■ You have pressed the wrong button in a sequence. Check the prompts in the display or
refer to instructions in this user guide.
Customer Helpline
If you experience any difficulties please call the BT Diverse Helpline on 0870 240 3962 or
email bt.helpdesk@vtecheurope.com
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