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Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Diverse 4016 Executive

Digital Cordless Telephone Answering Machine

User

Guide

YOU MUST

SUBSCRIBE TO A

CALLER DISPLAY AND

CALL WAITING SERVICE

BEFORE YOUR DIVERSE 4016

EXECUTIVE WILL DISPLAY THIS

INFORMATION. A QUARTERLY

FEE IS PAYABLE.

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

The Art of Communication

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Please open this page for an ‘At a glance’ guide

to your Diverse 4016 Executive.

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

INT M

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

At a glance

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Hash/Keyguard

Hold down to switch the

keypad guard on and off.

Recall

Press for use with switchboards and certain Network Services.

Press and hold down to access an extra directory for storing

10 names and numbers.

Calls list

Lets you access your

lists – calls, text and

voice mail.

Keypad

Red phone

Press to end a call,

return the display to idle

or turn the power on and

off.

Options buttons

Lets you select from the

menu options shown in

the display.

Display

Displays the status of

your handset.

Star/bell

Switches the handset

ringer on and off.

Microphone

One button

Apart from being the

number one button hold

down to access your

answering machine

messages.

Handsfree

Use to answer calls or

make a call in handsfree

mode.

Green phone

For making and

answering calls.

directory

Press the DOWN navigation

button until the display shows

New Entry

Press the OK options button.

Enter the telephone number.

Press the

DOWN navigation

button to enter the name.

Enter the name.

Entering names:

Enter the name using the letters

on the keypad. For example, to

enter the name TOM:

Press the 8 button,

appears

on the display.

Press the 6 button three times

until the display shows

Then press the

6 button to

display

For the full character map,

see page 19.

If required, use the DOWN

navigation button and keypad

to enter birthday or special

date information. (For more

details see page 35.)

Press the

Menu options

button. Display shows

Save

Entry

Press the OK options button

to confirm.

Press the RED PHONE button

until you reach the idle display.

Using the directory

You can store up to 200 numbers and

names in the telephone directory. You

can enter up to 32 digits and up to 16

characters. If you wish, you can also

add a birthday or special date.

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USING

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Note

The first letter of each name, and the

first letter after a punctuation mark

are automatically shown as capitals.

Letters are always added to the left of

the cursor.

Press to switch between capitals

and lower case.

Press to move the cursor

Press to delete from left to right,

Press 1 to enter a blank space.

1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x

1 € £$¥

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Character map

These are the characters you can use when storing a directory entry.

USING

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To dial a name and number in

the directory

Press the DOWN navigation

button to open the directory.

Enter the first letter of the

name you want, e.g. for Emma,

press

3 twice to search for

names beginning with E.

Press the DOWN navigation

button to scroll through the

names which are listed in

alphabetical order.

Press the

GREEN PHONE

button. The number is dialled.

To view directory entry

Press the DOWN navigation

button to open the directory.

Press the

DOWN navigation

button to scroll through the

entries.

Press the first letter of the

name you are looking for.

Press

View to display all the

details stored in the entry.

Press the

RED PHONE button

until you reach the idle display.

To edit a directory entry

Press the DOWN navigation

button to open the directory.

Press the

DOWN navigation

button to scroll to the entry

you want.

Press

View. The number is

displayed.

Press the

Change options

button to amend the details in

that entry.

Enter the changes you want.

Press the

DOWN navigation

button to move to the name.

Enter the changes you want.

Press the

DOWN navigation

button to move to the birthday

details.

Enter the changes you want.

Press the

OK options button.

Display shows

Save Entry

Press the

RED PHONE button

until you reach the idle display.

View

Change

DEF

USING

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To copy an entry to another

handset

You can copy individual

entries to another Diverse 4000

Executive handset.

Press the

DOWN navigation

button to open the directory.

Press the

DOWN navigation

button to scroll to the entry you

want to copy.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Copy Entry

Press the

OK options button to

confirm. You hear a confirmation

beep.

Press the

DOWN navigation

button to display the number of

the handset you want to copy

the entry to.

Press the

OK options button to

confirm. The entry is copied.

You hear a beep from the

receiving handset to confirm.

You can now copy another

entry.

Press the

Yes options button.

Press the

DOWN navigation

button to scroll to the next entry

you want to copy.

Press the

Copy options button.

The entry is copied. You can

now repeat these steps until

you have copied all the entries

you want.

When you have finished

copying

Press the

No options button.

Press the

RED PHONE button

until you reach the idle display.

Copy

Yes

To copy the entire directory

Press the DOWN navigation

button to open the directory.

Press the

DOWN navigation

button to highlight the first

entry in the directory.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Send List

Press the

OK options button

to confirm. The numbers of all

other registered handsets are

displayed.

Press the

DOWN navigation

button to select the handset you

want to copy the directory to.

Press the

OK options button to

confirm. The directory is copied.

You hear a beep from the

receiving handset to confirm.

USING

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Note

Copying is stopped:

• if the directory of the receiving

handset becomes full. If so, the last

entry is displayed.

• if you receive a call. The entry

currently being copied will be

completed.

To delete an entry

Press the DOWN navigation

button to open the directory.

Press the

DOWN navigation

button to scroll to the entry

you want to delete.

Press the Menu options button.

Press the DOWN navigation

button until the display shows

Delete Entry

Press the

OK options button

to confirm. You hear a

confirmation beep.

Press the RED PHONE button

until you reach the idle display.

The directory will be added

to any existing entries already

stored on the receiving handset.

The receiving handset displays

how many entries have been

received. Any entries with the

same number are duplicated

so the number of stored

entries may be different from

the number of entries sent.

Press the

RED PHONE button

until you reach the idle display.

To delete the entire directory

Press the DOWN navigation

button to open the directory.

Press the DOWN navigation

button to highlight the first

entry in the directory.

Press the

Menu options button.

Press the DOWN navigation

button until the display shows

Delete List

Press the OK options button.

Press the

Yes options button

to confirm. Or press the No

options button to cancel.

Press the

RED PHONE button

until you reach the idle display.

Yes

USING

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To dial a number in the

redial list

Press the REDIAL options

button. The last number

dialled will be displayed.

Press the

DOWN navigation

button to scroll through the

redial list.

Redial

Your handset automatically saves the

last five telephone numbers dialled into

a redial list.

To copy numbers shown in

the redial list to the directory

Press the REDIAL options

button.

Press the

DOWN navigation

button to highlight the number

you want to copy.

Press the

Menu options

button.

Press the

DOWN navigation

button until the display shows

Copy to Directory

Press the

OK options button.

If necessary, you can edit the

number.

Press the

DOWN navigation

button.

Enter the name (for details,

see page 18. You can also

enter a birthday reminder,

see page 35).

Press the Menu options

button. Display shows

Save

Entry.

Press the OK options button

to confirm.

Press the

RED PHONE button

until you reach the idle display.

Press the GREEN PHONE

button to dial the number.

To display the available

memory

You can see how much directory

memory is still unused.

Press the DOWN navigation

button to open the directory.

Press the DOWN navigation

button to highlight the first

entry in the directory.

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Available Memory

Press the OK options button.

The amount of memory

available is displayed.

Press the RED PHONE button

until you reach the idle display.

USING

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Secrecy

When on a call you can talk to someone

in the same room, without your caller

hearing.

Press the RETURN options

button to talk to your caller

again.

To switch secrecy on/off

During a call:

Press the

LEFT navigation

button. The microphone is

switched off. The caller hears

musical tones.

Paging and internal calls

You can alert handset users that they

are wanted, or locate a missing handset.

If you have multiple handsets

registered to the base you can make

internal calls between handsets.

Press the LEFT navigation

button.

A list of all the handsets that

are registered to the base are

listed, you can select any of

them.

Your handset is identified by

Highlight the handset you

want to call and press the

GREEN PHONE button to call

or page.

Press the Call All options

button to page all the handsets

registered to the base.

Press the

RED PHONE button

on the handset you are paging

or calling to end the call or page.

Call All

To delete a number from the

redial list

Press the REDIAL options

button.

Press the

DOWN navigation

button.

Press the

Menu options

button.

Press the

DOWN navigation

button until the display shows

Delete Entry

Press

OK to confirm deletion.

Press the

RED PHONE button

until you reach the idle display.

Note

To cancel any procedure, press the

RED PHONE button until the display

returns to idle.

USING

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To put an external call on hold

and speak to another handset

This enables you to ask another

handset user a question and

then get straight back to your

caller.

During a call:

Press the LEFT navigation

button to display the list of

handsets. Your caller hears

musical tones.

Press the

UP or DOWN

navigation button to select the

handset you want to call.

Press the

GREEN PHONE

button to call.

Press the

End options button

Press the RED PHONE button

to end the internal call and talk

to your external caller again.

To answer a waiting call

during an internal call

If you are making an internal

call and hear the Call Waiting

tone you can immediately take

the incoming call.

Press the

Accept options

button to speak to the external

caller and end the internal call.

End

To transfer an external call

between handsets

You can forward an external

call to another handset

registered to the base.

During an external call:

Press the LEFT navigation

button to display the list of

handsets. Your caller hears

musical tones.

Press the

UP or DOWN

navigation button to select the

handset you want to call.

Press the

GREEN PHONE

button to call. When the other

handset answers you can

announce the call.

Press the

RED PHONE button

to put the call through.

Note

You can also put the call through

without announcing it by immediately

by pressing the RED PHONE button

after dialling the other handset.

USING

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To hold a 3-way conversation

Providing the feature is

switched on:

Your handset display shows

the line is In Use.

Press the

GREEN PHONE

button, the other two callers

will hear a beep announcing

your entry into the

conversation and the display

will show

Listening In

Press the

RED PHONE button

to leave the conversation, the

other two callers will hear a

beep announcing that you

have left the call.

To switch 3-way conversation

function on/off

Your Diverse 4016 can hold

3-way calls between handsets.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Add. Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Listening In

Press the

OK options button.

✔

indicates the feature is

on. Press the OK options

button again to switch it off.

Press the

RED PHONE button

until you reach the idle display.

USING

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Caller Display and other

Select Services

IMPORTANT

To use Caller Display and Call Waiting

you must first subscribe to the Services

from your Network Provider. For more

information on BT’s Select Services

call BT free on 0800 800 150.

Note

Calls that are ‘withheld’, ‘unavailable’

or ‘international’ are not stored in the

Calls list, as there is no telephone

number sent via the Network.

Note

If you have a new call in your Calls list,

the icon and In use light will flash.

If you subscribe to a Caller Display

Service you can see who is calling you

on your handset display, as well as the

date and time of their call (unless the

number has been withheld).

If you have stored a name to go with

the number in your handset directory,

the name will be displayed instead.

Please ensure that you have stored the

full telephone number, including the

area code, otherwise the name will not

match the number stored in the

directory.

If the caller has withheld their number,

the display will show

WITHHELD

If you call from another handset, the

display shows the handset number and

INT

Calls list

The Calls list contains the telephone

numbers of your last 30 callers.

Whether you take a call or not, the

caller’s details are stored in the Calls

list. You can display, scroll through and

dial numbers in the list and copy them

into the directory.

If a call is received when the Calls list

is full then the oldest entry will be

deleted automatically.

CALLER DISPLAY

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To view the Calls list

When you have new calls, the

display flashes and the In

Use light flashes.

Press the

ENVELOPE button.

Press the DOWN navigation

button until the display shows

Calls List

Press the OK options button.

The most recently received

call is displayed.

Press the

DELETE options

button to delete the entry

displayed.

Press the UP/DOWN navigation

button to scroll through the list.

Press the RED PHONE button

until you reach the idle display.

Total number of

new calls

Serial number of

the new call

Call number or

name

Date and time

To dial from the Calls list

Press the ENVELOPE button.

Press the

DOWN navigation

button until the display shows

Calls List

Press the OK options button.

The most recently received

call is displayed.

Press the UP/DOWN

navigation button if necessary

to scroll through the list to the

call you want.

Press the

GREEN PHONE

button. The number displayed

is dialled.

New Call

= The call is new.

Old Call

= The call has already

been viewed.

Call List

= The call has been

answered.

The button lets you open:

• Text messages (SMS).

• Answering machine.

• Calls list.

Missed Calls

New Call 02/04

A.N. Other

12.07.2000 11:33

Delete Menu

CALLER DISPLAY

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To copy a number from the

Calls list to the Directory

Press the ENVELOPE button.

Press the

DOWN navigation

button until the display shows

Calls List

Press the

OK options button.

The most recently received

call is displayed.

Press the

UP/DOWN

navigation button if necessary

to scroll through the list to the

call you want.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Copy to Dir

Press the

OK options button.

The number is copied.

To enter a name:

Press the DOWN navigation

button to move the cursor to

the name section. The cursor

is now in a position for you to

add a name to the number if

you want to.

Enter the name.

Press the

OK options button

to save the entry.

Press the

RED PHONE button

until you reach the idle display.

To delete a call from the

Calls list

Press the ENVELOPE button.

Press the

DOWN navigation

button until

Calls List

highlighted.

Press the

OK options button.

The most recently received

call is shown.

Press the

DOWN navigation

button until the call is

displayed that you want to

delete.

Press the

DELETE options

button.

Display shows

Entry has been

deleted

Press the

RED PHONE button

until you reach the idle display.

CALLER DISPLAY

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To delete the complete

Calls list

Press the ENVELOPE button.

Press the

DOWN navigation

button until

Calls List

highlighted.

Press the

OK options button.

The most recently received

call is shown on the display.

Press the

Menu options

button.

Press the

DOWN navigation

button until

Del Calls List

highlighted.

Press the

OK options button.

Display shows

No Entries

Found

Press the

RED PHONE button

until you reach the idle display.

To set the list to contain all

calls or missed calls

Press the ENVELOPE button.

Press the

DOWN navigation

button until

Calls List

highlighted.

Press the

OK options button.

The most recently received

call is displayed.

Press the

Menu options

button.

Press the

DOWN navigation

button until

Caller List

highlighted.

Press the

OK options button.

Highlight and press the

options button for which ever

list you require. Either

All Calls

Missed Calls

will

have a tick by the side to tell

you which is the current setting.

Press the

RED PHONE button

until you reach the idle display.

CALLER DISPLAY

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To accept a waiting call

During a call when you hear

the Call Waiting beeps:

The number (or name if stored

in the directory) of the second

caller will flash on the display.

Press the

Menu options button.

Display shows

Press the

Recall button to

toggle between callers.

Press the

RED PHONE button

until you reach the idle display.

Call Waiting

If you also subscribe to a Call Waiting

Service, when you are on a call and

another person tries to call you, the

second caller’s number will appear on

the handset display and you will hear

an intermittent beep through the

handset. This is to alert you to the

other caller waiting to speak to you.

Recall

Other Select Services

Your Diverse 4000 Executive handset

helps you use your Network’s special

services. For full details ask your

Network provider.

Options before you make a call

Before making a call you can:

• Withhold your number from being

sent for one call.

• Switch Call Waiting on/off.

• Switch off Ringback.

• Divert all calls to another number

(must be subscribed to).

To withhold your number

from being sent

Your number appears on the

display of the person you call.

You can withhold it from the

next call.

Press the Menu options button.

Press the DOWN navigation

button until the display shows

Select Services

highlighted.

Press the

OK options button.

Press the DOWN navigation

button until the display shows

Withhold No

highlighted.

Press the OK options button.

Enter the telephone number

you want to call.

Press the

Menu options button.

Display shows

Send

Press the OK options button

to dial. Or

Press GREEN PHONE to dial.

The number is dialled and your

number is withheld for this call.

Press the RED PHONE button

until you reach the idle display.

SELECT SERVICES

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To switch Call Waiting on/off

You can choose whether to have

your Call Waiting service

switched on or off depending on

what you are doing i.e. if you

are using the Internet via your

PC and do not want Call Waiting

to interrupt you.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Select Services

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Call Waiting

Press the

OK options button.

Press the

DOWN navigation

button to choose between

Off

Press the

Set options button.

Wait to hear the confirmation

announcement from your

Network.

Press the

RED PHONE button

to end the call.

Press the

RED PHONE button

until you reach the idle display.

Ring Back Off

If you make a call and the

number is engaged you can

set your telephone to ring you

back once the number is free

by pressing 5. If you want to

cancel this request i.e. if you

have to go out before the call

rings back.

Press the

Menu button.

Display shows

Select

Services

Press the

OK options button.

Press the

DOWN navigation

button until

Ringback Off

highlighted.

Press the

Set options button.

The ringback is cancelled.

Press the

RED PHONE button

until you reach the idle display.

Set

JKL

Set

SELECT SERVICES

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To set Call Divert

You can divert all incoming

calls to another number where

you can be reached.

You can divert calls:

•

Automatic

– calls are put

straight through to the number

you have set.

•

No answer

– calls are

forwarded if your phone is

not answered.

•

When busy

– calls are

forwarded if your phone is

engaged.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Select Services

highlighted.

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Call Divert

Press the

OK options button

again.

Press the

LEFT/RIGHT

navigation button to display

the option you want

Automatic

No Answer

If Busy

Press the

DOWN navigation

button to scroll to the next line.

Press the

Edit options button.

Enter the telephone number

you want your calls diverted to.

Press the

Menu options button.

Display shows

Save Entry

Press the

OK options button.

Press the

DOWN navigation

button to scroll to the next line.

Press the

LEFT/RIGHT

navigation button to switch

Call Divert On or Off.

Press the

Send options button.

Wait to hear the confirmation

announcement from your

Network.

Press the

RED PHONE button

to end the call.

Press the

RED PHONE button

until you reach the idle display.

Send

Edit

Note

Call Divert requires subscription

from your Network provider. You

may be charged a subscription fee.

SELECT SERVICES

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Additional features

Alarm clock and

appointments

To set the alarm clock

You can use your handset as

an alarm clock. The alarm rings

every day at the time set. When

you have set a time for the

alarm, the display shows .

The original setting uses the

12 hour clock. If am or pm is

displayed, the 12 hour clock is

set. To switch between the 24

hour and 12 hour clocks

see

page 14.

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Calendar/Clock

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Alarm Clock

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to select

Off

Press the DOWN navigation

button to scroll to the next line.

Enter the time you want the

alarm to be set for.

Press the

DOWN navigation

button. You can now choose the

ringer melody for your alarm call.

Press the

LEFT or RIGHT

navigation button to hear the

melody.

Press the

Save options button

to select the melody. Display

shows to confirm the alarm

is set.

Press the

RED PHONE button

until you reach the idle display.

Save

To stop the alarm ringing

The alarm will ring for about

30 seconds.

Press any button to stop it

ringing.

ADDITIONAL FEATURES

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

ADDITIONAL FEATURES

To switch off the alarm clock

You have set the alarm but do

not want it to ring every day.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Calendar/Clock

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Alarm Clock

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to select

Off

Press the

Save options button

to confirm.

Press the

RED PHONE button

until you reach the idle display.

Save

Display shows

Set Appoints

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to select

Off

Press the

DOWN navigation

button to move to the next line.

Enter the day/month of your

appointment, e.g.

05 02 for

5th February.

Press the

DOWN navigation

button to move to the next line.

Enter the hour/minute of your

appointment, e.g.

0905 for 9:05am.

Press the

DOWN navigation

button. You can now choose the

ringer melody for your alarm call.

Press the

LEFT or RIGHT

navigation button to hear the

melody.

Press the

Save options button

to save your settings.

Press the

RED PHONE button

until you reach the idle display.

To set an appointment call

You can tell your handset to

remind you of one appointment

at a specific date and time.

is displayed you are

using the 12 hour clock.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Calendar/Clock

Press the

OK options button.

Note

Your alarm call will only ring if you

are not using the handset at the time.

The call rings for about 30 seconds.

Save

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

ADDITIONAL FEATURES

To display/delete a missed

appointment/anniversary

If you miss an appointment or

an anniversary call, details are

saved and the display shows

Appt

Press the

Appt options button.

Display shows the list.

Press the

UP/DOWN

navigation button to display

Missed Appointment

Press the

OK options button.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Calendar/Clock

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Missed Dates

Press the

OK options button.

Press the

DOWN navigation

button to select a missed

appointment.

Press the

OK options button.

The information about the

appointment is displayed.

A missed appointment is

indicated by .

A missed anniversary is

indicated by .

Appt

Press the DELETE options

button to delete the

appointment/anniversary from

the list.

Press the

OK options button to

return to the list.

Press the RED PHONE button

until you reach the idle display.

Walk and Talk

Diverse 4000 Executive handsets can

communicate with each other outside

the range of the base station. When they

are out of range, however, they cannot

receive external calls.

Communication between two handsets

is possible when:

• Handsets are registered at the same

base station and have currently

selected that base station

(see page 62).

• Handsets have set Best Base station

as their base station setting.

• The handsets are not registered with

any base station.

Range

The maximum range between two

handsets whilst in Walk and Talk mode

is up to 300 metres. Please note that

batteries are used more quickly in

Walk and Talk mode.

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

ADDITIONAL FEATURES

To switch Walk and Talk

mode on and off

Press the Menu options button.

Press the

DOWN navigation

button to until the display shows

Additional Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Walk and Talk

Press the

OK options button to

switch Walk and Talk on.

Press the Off options button to

switch Walk and Talk off.

Off

To use Walk and Talk

Walk and Talk mode must be

switched on for at least two

handsets.

Call a handset:

Press the Call options button.

The called handset receives a

Walk and Talk message on the

display.

Answer a call:

Press the GREEN PHONE

button to take the call.

Call

Room monitor

You can use a handset as a room monitor.

If a certain noise level is reached, the

handset will automatically dial an

internal or external number which you

have set.

Note

To use the room monitor:

The answering machine must be

switched off.

Make sure that the call bar has not

been set.

The battery power is used more quickly.

Any incoming calls on the handset

which is being used as the room

monitor will not ring at the handset.

The keypad and display are not backlit.

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

ADDITIONAL FEATURES

To store the internal number

for your room monitor

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Additional Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Room Monitor

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to select

Off

Press the

DOWN navigation

button to move the cursor to

the next line.

Press the

Change options

button to enter the number.

If an external number has

already been entered, your can

delete it by pressing the

DELETE button.

If an internal number has been

entered, delete it by pressing

the

Yes options button.

Enter the internal number you

want the room monitor to call.

Press the LEFT navigation

button to display handset

numbers.

Change

Press the UP or DOWN

navigation button to select the

handset you want the room

monitor to call.

Press the

Save options button

to save the number.

Press the

DOWN navigation

button to move the cursor to

the next line.

Press the

LEFT or RIGHT

navigation button to select the

noise sensitivity

High

Low

Press the

Save button to save

the setting.

Press the

RED PHONE button

until you reach the idle display.

Save

To store the external number

for your room monitor

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Additional Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Room Monitor

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to select

Off

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Press the DOWN navigation

button to move the cursor to

the next line.

Press the Change options

button to enter the number.

If an external number has

already been entered, your can

delete it by pressing the

DELETE button.

If an internal number has been

entered, delete it by pressing

the

Yes options button.

Enter the external number you

want the room monitor to call.

Press the LEFT navigation

button to open the Directory.

Press the DOWN navigation

button to scroll to the entry

you want.

Press the

OK options button

to select the number.

Press the Menu options button.

Display shows

Save Entry

Press the OK options button.

Press the

DOWN navigation

button to move the cursor to

the next line.

Press the LEFT or RIGHT

navigation button to select the

noise sensitivity

High

Low

Press the Save button to save

the setting.

Press the

RED PHONE button

until you reach the idle display.

Change

Save

ADDITIONAL FEATURES

To switch off the room monitor

from another phone

When you are called by the

room monitor, you can switch

off the room monitor from

that phone.

Answer the call.

Press the

9 and 2 button. The

room monitor is switched off.

WXYZ

ABC

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To change the earpiece volume

and loudspeaker volume

You can choose from:

• 3 earpiece volume levels

• 5 levels handsfree

loudspeaker volume levels.

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Sound Settings

Press the OK options button.

The display shows

Handset

Volume

Press the

OK options button.

You hear the current handsfree

volume.

Press the LEFT or RIGHT

navigation button to set the

volume level you want.

Press the DOWN navigation

button to select the handset

earpiece volume

Press the LEFT or RIGHT

navigation button to set the

volume level you want.

Press the

Save options button

to confirm and save the settings.

Press the RED PHONE button

until you reach the idle display.

Handset settings

You can choose a range of settings to suit your

personal preferences.

To set the ringer volume

and melody

You can choose from:

• 5 ringer volumes (original

setting = 3)

• Crescendo ring (increasing

volume)

• Ringer off

• 10 ringer melodies

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Sound Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Ringer Settings

Press the

OK options button.

You hear the current ringer

volume.

Press the

LEFT or RIGHT

navigation button to set the

ringer level you want.

Press the

DOWN navigation

button to select the ringer

melody.

Save

HANDSET SETTINGS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To set time control for the

ringer volume

You can set a different ringer

volume for a certain period,

e.g. If you want to lower the

volume of the ringer between

the hours of 8pm and 7am

because of children sleeping.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Sound Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Ringer Settings

Press the

OK options button.

You hear the current ringer

volume.

Press the

Time C options button.

Press the

LEFT or RIGHT

navigation button to switch the

time control on or off.

Press the

DOWN navigation

button.

Enter the time period you want

for the ringer from.

Press the

DOWN navigation

button to scroll down to the

time you want it until.

Press the

LEFT or RIGHT

navigation button to set the

ringer volume.

Press the

Save options button

to confirm the settings.

Press the

RED PHONE button

until you reach the idle display.

Time C

Press the LEFT or RIGHT

navigation button to set the

ringer melody you want.

The melody is played and its

number shown

Press the

Save options button

to confirm and save the settings.

Press the

RED PHONE button

until you reach the idle display.

Save

Status ON

or OFF

Period

Ringer

volume

Shortcut button

If you want to switch the handset

ringer off quickly you can also press

and hold the button. The

icon is displayed. To turn the handset

ringer back on press and hold down

the button again and the symbol

will disappear.

HANDSET SETTINGS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To switch off your handset’s

beeps and tones

You can switch off and on:

• Key beeps when you press

each button on your handset

• Confirmation beeps when you

have finished making a setting

or action on your handset.

• Battery Low warning beep.

You can also set this to sound

only during a call.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Sound Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Advisory Tones

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to switch the

key tones On or Off.

Press the

DOWN navigation

button to move to the next line.

Press the

LEFT or RIGHT

navigation button to switch the

confirmation tones On or Off

Press the

DOWN navigation

button to move to the next line.

Press the

LEFT or RIGHT

navigation button to switch the

battery low beep On or Off or to

sound only during a call.

Press the

Save options button

to confirm the settings.

Press the

RED PHONE button

until you reach the idle display.

Save

To change the display

language

Press the Menu options button.

Press the DOWN navigation

button until the display shows

H/Set Settings

Press the

OK options button.

Press the DOWN navigation

button until the display shows

Language

Press the OK options button.

Press the

DOWN navigation

button to display the language

you want.

Press the OK options button

to confirm.

Press the RED PHONE button

until you reach the idle display.

HANDSET SETTINGS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To switch auto talk on or off

When you receive a call, you

can answer it simply by lifting

the handset off the base station.

This is called auto-talk. When

you switch auto-talk off, you

answer all calls by pressing

the GREEN PHONE button.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

H/Set Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Auto Answer

Press the

OK options button.

✔

indicates auto talk is

switched on. Press the OK

options button again to switch

auto-talk off.

Press the

RED PHONE button

until you reach the idle display.

To reset a handset

You can restore a handset to

its factory settings.

Registration, the Directory

and the Calls list are not

affected.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

H/Set Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Reset Handset

Press the

OK options button.

Press the

Yes options button

to confirm reset.

The settings after a reset will be:

Ringer volume 3

Ringer melody 1

Auto talk On

Battery low beep On

Room monitor level 5

Room monitor level high

Time control off

Display language English

Redial list deleted

Press the RED PHONE button

until you reach the idle display.

Yes

HANDSET SETTINGS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To give a handset a name

rather than a number

The handsets when registered

are assigned numbers e.g.

INT

. You can give the handset a

name instead of a number to

match the user or location,

e.g.

Anne

Office

The name can be up to 10

characters long.

Press the LEFT navigation

button to display the list of

handsets.

Press the

UP or DOWN

navigation button to select the

handset you you want to change

the name or number of.

Press the Edit options button.

Enter the name you want.

Press the

Save options button

to confirm.

Press the RED PHONE button

until you reach the idle display.

Edit

Save

To change the internal number

of a handset

Your handsets are automatically

assigned internal numbers

between 1-6. You can change

these numbers.

Press the

LEFT navigation

button to display the list of

handsets.

Press the

UP or DOWN

navigation button to select the

handset you want.

Press the

Edit options button.

Enter an available number.

If the number is already

assigned to another handset

you hear a beep. Select another

number.

If required, press the

UP or

DOWN navigation button to

select another handset and use

the Keypad to change the

number.

Press the

OK options button

to confirm.

Press the

RED PHONE button

until you reach the idle display.

Edit

To switch keyguard on and off

You can lock the keypad so that

it cannot be used accidentally

while carrying it around.

Press and hold the

button.

When the keyguard is

switched on, the display will

show the icon.

Press and hold the

button

to switch the keyguard off.

HANDSET SETTINGS

To set call barring

You can stop individual

handsets from dialling specific

external numbers.

You can set the following

options:

• No barring (this is the

original setting)

• Outgoing – handset can

make internal calls and

receive external calls but

cannot make external calls.

• Internal only – handset can

only make internal calls.

Press the

LEFT navigation

button to display a list of

handsets.

Press the

UP or DOWN

navigation button to select the

handset you want.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Call Barring

Press the

OK options button.

Enter the PIN

(original setting =

0000

)

Press the

OK options button.

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Press the DOWN navigation

button to display the setting

you want,

No barring

Outgoing

Internal only

Press the

OK options button.

✔

will appear next to your

selection.

Press the

RED PHONE button

to cancel at any time during

these steps.

Call Barring

HANDSET SETTINGS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Base Station settings

To set an emergency number

Emergency numbers can be

set so that even handsets that

are barred from dialling

external numbers can be used

to make an emergency calls.

Press the

Menu options button.

Press the DOWN navigation

button until the display shows

Base Settings

Press the OK options button.

Press the

DOWN navigation

button until the display shows

Add. Features

Press the OK options button.

Press the DOWN navigation

button until the display shows

Add. Emerg. No

Press the

OK options button.

Press the

DOWN navigation

button to scroll to the next line.

Repeat the new PIN to confirm.

Press the

Yes options button

to save the new PIN.

Press the RED PHONE button

until you reach the idle display.

To change the base station PIN

Press the Menu options button.

Press the DOWN navigation

button until the display shows

Base Settings

Press the DOWN navigation

button until System PIN is

highlighted

Press the OK options button.

Enter the PIN

(original setting =

0000

Press the OK options button.

Enter the new PIN.

Yes

Base Station PIN (Personal

Identification Number)

Your base station PIN has a default

setting of

0000

but you may want to

change this to prevent unauthorised

use of the handset(s) or if you wish to

interrogate your answering machine

remotely from another Touchtone

telephone.

If you change your PIN keep a record

of the new number by writing it in the

space provided on page 9.

BASE SETTINGS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To display and dial the

emergency number

The emergency number is

saved in the base station so

any handset can dial it, even

if it barred from all other

external calls.

Press the

GREEN PHONE

button.

Press the

Emer Call options

button. Display shows the

emergency numbers you have

set.

Press the

UP or DOWN

navigation button to select the

emergency number you want.

Press the OK options button

to dial.

Press the

OK options button.

Enter the PIN (original setting

0000

Press the OK options button.

Enter the emergency number

you want – up to 16 digits.

If an emergency number is

already set it is shown, you

can change it.

Press the

Menu options button.

Display shows

Save Entry

Press the OK options button to

confirm the setting.

Press the

RED PHONE button

until you reach the idle display.

Emer

Call

To reset the base

You can restore a base station

to its factory settings. Resetting

the base will not affect the

system PIN or handset

registration.

Press the

Menu options button.

Press the DOWN navigation

button until the display shows

Base Settings

Press the OK options button.

Press the

DOWN navigation

button until the display shows

Base Reset

Press the OK options button.

Enter the PIN (original setting

0000

Press the

OK options button.

Press the Yes options button

to confirm reset.

The settings after a reset will be:

Calls list deleted

Join call deleted

Handset names INT 1- INT 6

Alarm clock switched off

Dialling mode tone

Flash time 100ms

Prefix deleted

Pause after prefix 3secs

SMS provider Pre-set number

number switched on

SMS incoming

and outgoing lists deleted

Voice dialling deleted

Press the RED PHONE button

until you reach the idle display.

Yes

BASE SETTINGS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To set repeater mode

You can extend the range of

your base station by

purchasing a Diverse repeater.

This boosts the signal and

allows you to use your handset

further away from the base

station. If you want to use a

Diverse repeater, you must

switch this mode on.

Press the

Menu options button.

Press the DOWN navigation

button until the display shows

Base Settings

Press the OK options button.

Press the

DOWN navigation

button until the display shows

Add. Features

Press the OK options button.

Press the DOWN navigation

button until the display shows

Repeater Mode

Press the

OK options button.

Press the Yes options button.

Press the RED PHONE button

until you reach the idle display.

Yes

BASE SETTINGS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Using the answering

machine

The answering machine is operated

entirely from the handset so you will

need to put the handset to your ear to

hear and follow instructions.

Your answering machine can be used as

soon as you have set up and powered

your Diverse 4016 Executive, as it has a

pre-recorded outgoing message “Hello,

there is nobody available to take your call

right now. Please leave your message

after the tone”. You also have the option

to record your own outgoing message.

You must set the time and date so that

received messages will have the time

and date added. You can set the date and

time manually (see page 14 if you have

not already done this) or if you have

subscribed to your network’s Caller

Display service, the date and time will

set automatically as soon as you receive

your first call.

To switch the answering

machine on and off

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Ans Machine

Press the

OK options button.

✔

confirms the answering

machine is switched on.

Press the

OK options button

again to switch it off.

Note

The factory setting for the Diverse

4016 Executive is that the answering

machine is ON when powered up.

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To select your own type of

outgoing message

You must first set the type of

message you want before

recording it.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Announcements

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Set Mode

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

OGM

to record an outgoing

message, or

Announce Only

record an announcement after

which callers cannot leave a

message.

Press the

OK options button.

Selecting an outgoing

message

This is the greeting your callers hear

when your answering machine takes

their call.

The pre-recorded outgoing message is

used until you record your own. You

can always go back to the pre-recorded

message by deleting your own message.

You can choose from two options:

• Outgoing message – after which

callers can record a message.

For example,

“I cannot take your call

right now, please leave a message after

the tone”.

• Announcement only – after which

callers cannot record a message.

For example,

“Our offices are closed.

Please ring back during business hours,

Monday to Friday”.

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Note

The maximum outgoing message

length is 2 minutes and 50 seconds.

If you pause during recording for

longer than 2 seconds, recording is

stopped.

Note

If the answering machine memory

becomes full, it automatically switches

off or to

Announcement Only

if you

have recorded an Announcement

message.

Remember to delete messages regularly.

To play back your outgoing

message

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Announcements

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Play Announce

to hear your

outgoing message

To record your own outgoing

message

When you have selected what

type of outgoing message you

want:

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Announcements

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Rec Announce

– callers can

leave a message.

Rec Anc Only

– callers cannot

leave a message.

Press the

OK options button.

Put the handset to your ear

and after the beep, speak your

outgoing message or

announcement. The display

will show

Recording

Press the

End options button

to stop recording.

Your recording is played back.

To cancel recording, press the

RED PHONE button or the

Return options button.

End

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Press the OK options button.

The display will show

Delete

OGM?

Press the Yes options button.

You will hear a confirmation

tone and the display shows

OGM deleted

To delete your own

announcement message:

Press the DOWN navigation

button until the display shows

Del Anc only

Press the

OK options button.

The display shows

Delete Anc

only?

Press the Yes options button.

The display shows

Announce.

only deleted!

Yes

DOWN

Yes

Play Anc Only

to hear your

Announcement message.

Press the

OK options button.

Put the handset to your ear

and you will hear the message

played back.

During playback, you can

re-record your message by

pressing the

New options

button.

To delete your outgoing

message

If you delete your own outgoing

message, the pre-recording

message is automatically

reinstated.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Announcements

Press the

OK options button.

To delete your own outgoing

message:

Press the DOWN navigation

button until the display shows

Del Announce

to delete your

outgoing message.

New

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Call screening

From your handset, you can listen into

a caller leaving their message. This

feature can be switched on or off. The

factory setting is on.

To switch call screening on

or off

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Call Screen

Press the

OK options button.

You will hear a confirmation

tone. A

✔

indicates call

screening is switched on.

Press the OK options button

again to switch it off.

While the caller is leaving their

message:

Press the Talk options button.

The machine stops recording

and you can talk to your caller.

To interrupt a call

If a caller is leaving a message,

you can interrupt and take the

call at the handset.

Talk

Note

To switch call screening off for the

current call, press the RED PHONE

button on the handset during the call.

New message indicator

When you have new messages, the In

use light will flash and the display will

show

You have new messages

Playing messages

To listen to your new messages

Press the ENVELOPE button.

Put the handset to your ear

and your new messages will be

played back to you.

Playback begins with the last

message recorded. When all

new messages have been

played, old messages will follow.

At the end of all messages, you

hear the end of messages tone.

Note

By pressing and holding down the

1 button you can also access your

messages on the answering machine.

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To listen to your old messages

Press the ENVELOPE button.

Press the

DOWN navigation

button until the display shows

Ans M.:

Press the OK options button.

Put the handset to your ear

and your old messages will be

played back to you, starting

with the oldest message.

Answering machine operation

during playback

Press the DOWN navigation

button to pause and resume

playback.

Press the

LEFT navigation

button to repeat message.

Press the

LEFT navigation

button twice to skip back to

previous message

Press the

RIGHT navigation

button to play next message.

Press the

RIGHT navigation

button twice to skip forward to

message after next.

Press the

Delete options

button to delete the current

message.

To mark old messages as

‘new’

When a message has been

played back, it is seen as an

old message and will be shown

in the old messages counter.

However, you can play a

message and then make it a

new unplayed message again.

This means it will show in the

new message counter again,

the In use light will flash and

the display will show

You have

new messages

While the message is playing:

Press the STAR button. The

message is marked as ‘new’ and

you will hear “message marked

as new”. The next message is

then played.

To delete all old messages

During playback:

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Del All Old Msg

Press the

OK options button.

The display will show,

Are you

sure you want to delete all

old messages?

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To record a memo message

You can record a memo that

other users can listen to just

like a message that has been

received.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Record Memo

Press the

OK options button.

You will hear “Recording

memo”, after the beep, speak

your message.

Press the

End options button

to stop recording.

To cancel and delete your

memo, press the

RED PHONE

button or the RETURN button

during recording.

Press the

Yes options button

to confirm.

To delete individual messages,

see

‘Answering machine

operation during playback’

page 54.

Yes

End

Call Director

If you have more than one handset

registered to the base station and the

answering machine is switched on,

external callers can directly dial a

specific handset.

After dialling your phone number, the

caller hears the announcement. If it is

the internal directory announcement,

they have 5 seconds in which to dial

the internal number.

If the person dialled does not answer,

then all the handsets will ring.

If no one answers, then the answering

machine will pick up the call.

To play a memo message

Memo messages can be played

back in the same way as

normal messages, see page 53.

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To pick up a call to another

handset

If the Call Director is on, and

a call to another handset is not

answered, you can pick up the

call on your handset.

When all the handsets

registered to the base station

ring:

Press the

GREEN PHONE

button.

Press the Accept options

button.

To set the number of rings

You can set how many times

the answering machine will

ring before it takes the call.

You can choose for 2-9 rings or

time saver.

Time saver is the factory

setting, this can save you the

cost of a call when you want to

ring in to find out if you have

new messages.

Additional answering

machine settings

• If your answering machine

answers after 3 rings, you

have new messages.

• If it answers after 5 rings,

you do not have new

messages.

So if you hear more than 3 rings,

you can end the call without the

cost of being connected.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Ring Delay

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to display

the setting you want

<auto>

(time saver), or

<2-9 rings>

Press the

Save options button

to confirm. The display will

show

Entry saved

and you will

hear a confirmation tone.

Save

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To adjust the message length

The pre-set message length is

120 seconds (2 minutes). You

can set the maximum message

length to 30 seconds, 60

seconds or 120 seconds.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows,

Message set

Press the

OK options button.

The display shows

Msg Length

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to display

the

120

, or

Maximum

Press the

Save options button

to confirm.

The display will show

Entry

saved

and you will hear a

confirmation tone.

Save

To adjust the recording

quality

The factory setting is ‘long play’

which will allow a maximum

recording capacity of 15

minutes. If you set High Quality,

the recording capacity is cut to

7 minutes.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

Press the

DOWN navigation

button until the display shows,

Message set

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Rec Quality

Press the

OK options button.

Press the

LEFT or RIGHT

navigation button to display

Long play

High quality

Press the

Save options button

to confirm.

The display will show

Entry

saved

and you will hear a

confirmation tone.

Save

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To switch on your answering

machine from another phone

If you forget to switch your

answering machine on, you

can do it from another phone.

Dial your telephone number

and let the phone ring for

approximately 1 minute.

When you hear the

announcement

“Please enter

your PIN code”.

Enter the base PIN (must be

changed from

0000

The available recording time

is announced.

Your answering machine is

now switched on.

Remote access

You can operate your answering

machine from any external Touchtone™

phone by phoning your Diverse 4016

Executive and entering your base

station PIN.

Using this code prevents other people

from accessing your answering machine

functions without your permission.

IMPORTANT

You must change the base station PIN

from the Original setting of

0000

for

your remote access to function. See ‘To

change the base station PIN’, page 46.

To access your answering

machine from another phone

Dial your number.

When you hear your outgoing

message:

Press the

9 button.

Enter your base PIN. Your

machine tells you whether

new messages have been

recorded and plays them.

To repeat the current

message. Press

twice to skip

back to previous message.

To pause/resume playback.

To skip forward to the next

message. Press

twice to skip to

the following message.

To delete the current message.

To mark the message as ‘new’.

WXYZ

ABC

DEF

ANSWERING MACHINE

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

WXYZ

PQRS

TUV

GHI

DEF

JKL

ABC

MNO





INT M





WXYZ

PQRS

TUV

GHI

DEF

JKL

ABC

MNO





INT M





WXYZ

PQRS

TUV

GHI

DEF

JKL

ABC

MNO





INT M





WXYZ

PQRS

TUV

GHI

DEF

JKL

ABC

MNO





INT M





WXYZ

PQRS

TUV

GHI

DEF

JKL

ABC

MNO





INT M





Using additional

handsets and bases

Registering additional

handsets

If you purchase new handsets to use with

your current Diverse 4016 Executive,

they will not be pre-registered to a base

station. You will need to do this before

you can use them.

To register a new additional

Executive handset to a 4016

base station

For this method of registration

your handset must be a

Diverse 4000 Executive.

Place your handset in the base

station.

Ensure that the handset is

switched on.

After about 1 minute, the

handset’s internal number will

be displayed, e.g.

INT 2

The next available internal

number (

2-6) will be

automatically assigned to the

handset.

WXYZ

PQRS

TUV

GHI

DEF

JKL

ABC

MNO





INT M





Up to six handsets can be registered

and operated from the Diverse 4016

Executive base station. This allows you

to make internal calls between two

handsets while a third is making an

external call.

Each handset can be registered on up

to four bases.

ADDITIONAL HANDSETS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

For example, if the handset is

already registered at Base 1,

you could set your base as

Base 2.

Press the

OK options button.

Enter the base station PIN

(original setting =

0000

)

Press the

OK options button.

Display shows

Registr.

Procedure Base X

If the base station is a Diverse

4016 or 4016 base press the

PAGE button located

underneath the base station

for approximately one second.

After approximately one

minute the handset will display

its internal number. The

handset is now registered and

the handset display will return

to the idle screen.

If the base is not a 4016 or 4016

you will need to follow the

user guide for the base station

you are registering the 4000

handset to.

Press the

RED PHONE button

until you reach the idle display.

To manually register a Diverse

4000 Executive handset to

another base station

If you want to register your

handset to another base station

you will need to manually

On the handset to be registered:

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

H/Set Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Press the

OK options button.

Press the

DOWN navigation

button to display the Base

Station number you want

Base 1

Base 2

Base 3

Base 4

Note

If all internal numbers have been

assigned then the internal number 6

will be re-assigned.

You can change the internal handset

number if you wish, see page 44.

ADDITIONAL HANDSETS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To de-register a handset

Press the LEFT navigation

button to display the list of

internal handsets registered to

the base.

Press the

UP or DOWN

navigation button to select the

handset you want to de-register.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

De-reg. H/Set No

Press the

OK options button.

Enter the base station PIN

(original setting =

0000

Press the

OK options button.

Press the

Yes options button.

Press the

RED PHONE button

to confirm de-registration.

Yes

Note

There is no confirmation tone from

the PAGE button but if you page all

handsets you will know if your

handset has registered by the handset

ringing.

To register Diverse 2000/

3000 series handsets and

other makes

Providing your handset is GAP

(Generic Access Profile)

compliant, you can register it

to your Diverse 4016 base.

according to the instructions

in its user guide.

When the handset is in

registration mode, you will

need to press the

PAGE button

located on the underside of

your Diverse 4016 base station,

for approximately one second.

You will hear a confirmation

tone and after a short period

of time the handset will be

registered. The Diverse 4016

will allocate the next available

handset number.

ADDITIONAL HANDSETS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To move between base

stations

When your handset is

registered to more than one

base station you can set it to:

• Automatically connect to

the base station with the

strongest signal.

• Manually select the base

station.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

H/Set Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Select Base

Press the

OK options button.

Press the

DOWN navigation

button to select the Base you

want, or Best Base for

automatic connection.

Press the

RED PHONE button

until you reach the idle display.

ADDITIONAL HANDSETS

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Help

Try these solutions to the most common problems.

Problem Possible cause Solution

Handset not registering. The base is not powered.

Make sure that the power supply

There are no batteries in the

is plugged in at the base and

handset.

switched on. Make sure that the

rechargeable batteries (included)

are fitted in the handset correctly.

Switch the handset off and then

back on again, place the handset

on to the base again and leave

for approx. 1 minute to try

registering again.

You have forgotten your base You have changed the PIN. Try entering the default PIN (0000).

station PIN number. If you have changed the PIN and

cannot remember the number you

will need to contact the BT Diverse

Helpline on 08457 908070.

No display The handset is switched off. Hold down

RED PHONE for

1 second.

Charge or replace the batteries.

Nothing happens when you Keyguard may be switched on. Hold down the

button for

press any button. 1 second.

No connection between Are you out of range of the Move closer to the base station.

handset and base station. base station.

Handset is not registered. Register the handset.

Base station is not switched on. Check the mains power is

connected correctly.

Handset on the base does Is another handset using the Maximum charging power is only

not charge. line for a long time? possible when no calls are being made.

Is the handset placed on the Make sure that the handset is

base properly? placed on the base or in the

charger correctly. You will hear

a confirmation tone.

Are the batteries in correctly? Check that you have put the batteries

in the right way, you will hear a

confirmation tone.

HELP

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Handset does not ring. The handset ringer may be Hold down

✱

to switch the ringer

switched off. back on.

You cannot dial external numbers. Call barring may be set. Switch off call barring (see page 45).

Your cannot hear your caller. The LEFT navigation button has Press to switch the

been pressed and the microphone microphone back on.

is muted.

The incoming caller’s number is The caller’s number has been Caller has to allow their number to

not displayed even though you withheld. be sent.

have Caller Display.

You keep hearing the error beep You have pressed the wrong Check the prompts in the display

(a descending tone) button in a sequence. or refer to instructions in the

user guide.

The answering machine The PIN entered is the wrong Re-enter the base station PIN or set

announces “PIN is incorrect” one or it is still set to 0000. a PIN other than 0000.

during remote access.

The answering machine will The memory is full. Delete old messages. Play back and

not record. delete new messages.

Answering machine messages Date/time has not been set. Set the date and time (see page 14).

do not have the date and time

attached.

HELP

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

4000 Classic handset 4016/4016 Executive 3010 Executive

Caller Display/Call Waiting Yes Yes

Time displayed in idle mode Yes No

Language selection No No

SMS No No

Loudspeaker via the base No Yes

Room monitor No No

Walk and Talk mode No No

4000 Executive handset 4016/4016 Classic 3010/3016 Classic

Caller Display/Call Waiting Yes Yes*

Time/date displayed in idle mode Yes Yes

Language selection No No

SMS No No

Loudspeaker via the base Yes Yes

Directory transfer Yes No

Room monitor Yes Yes

Walk and Talk mode Yes Yes

Call Barring No Yes

Compatibility

The tables below give you a quick reference guide to compatibility when

registering different handsets to bases within the Diverse 3000 and 4000 range.

It is possible for Diverse 4000 and Diverse 3000 Executive Handsets to transfer

directory entries.

*With the Diverse 3016, although you will hear the beeps when a call is waiting, the number or name of the waiting

caller will not be shown on the handset display.

HELP

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

General information

Within the 12-month guarantee period:

If you experience difficulty using the

product, prior to returning your

product, please read the Help section

beginning on page 63, or contact the

Diverse Helpline on 08457 908070

for assistance.

In the unlikely event of a defect

occurring, please follow the Helpline’s

instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the

guarantee period has ended, the repair

must meet the approval requirements

for connection to the telephone network.

We recommend that you call the Helpline

on 08457 908070 and ask for details

of our recommended repair agents.

Guarantee

Your Diverse 4016 Executive is

guaranteed for a period of 12 months

from the date of purchase.

Subject to the terms listed below the

guarantee will provide for the repair of,

or at BT’s or its agent’s discretion the

option to replace the Diverse 4016

Executive, or any component thereof,

(other than batteries), which is

identified as faulty or below standard,

or as a result of inferior workmanship

or materials. Products over 28 days old

from the date of purchase may be

replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to

defects that occur within the 12 month

guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or

its agent as instructed.

• This guarantee does not cover any

faults or defects caused by accidents,

misuse, fair wear and tear, neglect,

tampering with the equipment, or

any attempt at adjustment or repair

other than through approved agents.

• This guarantee does not affect your

statutory rights.

Technical information

How many telephones can you have on

the line?

All items of equipment have a Ringer

Equivalence Number (REN) which is

used to calculate the number of items

that may be connected to any one

telephone line.

The BT Diverse 4016 Executive (with

up to 6 handsets) has a total REN of 1.

GENERAL INFORMATION

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Any other instrument provided by BT

may be assumed to have a REN of 1

unless stated otherwise.

A total REN of 4 is allowed per telephone

line. (For example: if the BT Diverse 4016

is used in conjunction with three

extension telephones, each with a REN

of 1, then the total REN = 4)

Only use approved power supply item

code

M-GA35-095130F.

R&TTE

This product is intended for use within

the UK for connection to the public

telephone network and compatible

switchboards.

This equipment complies with the

essential requirements for the Radio

Equipment and Telecommunications

Terminal Equipment Directive

(1999/5/EC).

Helpline

If you are experiencing difficulty,

please call the BT Diverse Helpline

on 08457 908070.

Switchboard compatibility

Generally this telephone may be connected

to switchboards which support tone

signalling and timed break recall. In the

event of any difficulties please consult

your switchboard Service Provider.

To set the dialling mode

You need only adjust this

setting if your switchboard does

not operate with the pre-set

tone dialling. You can change

the dial mode to pulse dialling.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Base Set

Press the

OK options button.

Press the

DOWN navigation

button until display shows

Add Features

Press the

OK options button.

Display shows

Dial Mode

Press the

OK options button.

Press the

DOWN navigation

button to select:

– tone (with TBR)

– pulse (with Earth Recall)

– DTMF-Earth (tone with

Earth loop recall)

Press the

OK options button

to confirm. The display shows

Saved

Press the

RED PHONE button

until you reach the idle display.

GENERAL INFORMATION

To set the recall time

You need only adjust this setting

if your switchboard requires a

different recall time to the

pre-set recall time of 100ms .

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Base Set

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Add Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

TBR

Press the

OK options button.

Press the

DOWN navigation

button to select the flash time

100

120

180

250

300ms

Press the

OK options button to

confirm. The display shows

Saved

Press the

RED PHONE button

until you reach the idle display.

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

To switch temporarily from

pulse to tone dialling

If you are using pulse dialling

with your switchboard but

need tone dialling to use

certain functions on your

Diverse 4016 you can switch to

tone dialling during the call.

During your call:

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Temp.Tone

Press the

OK options button.

Tone dialling is now active.

Press the

RED PHONE button

until you reach the idle display.

Note

This setting is only for the duration of

the call.

Note

100 MS is the standard setting for

most UK switchboards.

GENERAL INFORMATION

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Note

If you want to insert a pause into a

telephone number you are storing in

your directory start the number and

where the pause is needed press the

MENU button until ‘insert pause’ is

displayed, press OK and the pause is

added and stored with the number.

To set a pause before dialling

You can insert a pause to allow your

switchboard time to get a line before

your Diverse 4016 dials the number.

Press the MENU button.

Press the

8 button.

Press the

9 button.

Press the

1 button.

Press the

6 button.

Enter the pause length:

1 = 1 second

2 = 3 seconds

3 = 7 seconds

4 = 2.5 seconds

TUV

WXYZ

MNO

To set a pause after pressing

Recall

You can set the length of a

pause that is inserted after

pressing the RECALL button.

Press the

MENU button.

Press the

8 button.

Press the

9 button.

Press the

1 button.

Press the

2 button.

Enter the pause length:

1 = None

2 = 800ms

3 = 1600ms

4 = 32ms

Setting pauses

TUV

WXYZ

ABC

To switch from pulse to tone

dialling

If your switchboard uses pulse

dialling but tone dialling is

required during a call, you can

switch the call to tone dialling.

During your call:

Press the Menu options button.

Press the

DOWN navigation

button until the display shows

Temp.Tone

Press the

OK options button.

Tone dialling is set for the

duration of the call.

GENERAL INFORMATION

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Press the DOWN navigation

button until the display shows

Add. Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Access code

Press the

OK options button.

Enter the access code, e.g.

Press the

Menu options button.

Display shows

Save Entry

Press the

OK options button

to confirm the setting.

Press the

RED PHONE button

until you reach the idle display.

Important

When storing numbers in the

Directory, you still need to enter the

switchboard access code first.

The code you store here is always

dialled automatically before telephone

numbers in the caller list and the

emergency numbers.

Press the DOWN navigation

button until the display shows

Add. Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

TBR

Press the

OK options button.

Press the

UP or DOWN

navigation button to select the

flash time you want. Options

are 80ms. 100ms, 120ms,

180ms, 250ms, 300ms, 600ms.

Press the

OK options button

to confirm the setting.

Press the

RED PHONE button

until you reach the idle display.

To store the switchboard

access code

If your switchboard requires a

prefix, e.g. 9, before a number

is dialled, your Diverse 4016

Executive can store it so it is

dialled automatically for

external numbers.

Press the

Menu options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

GENERAL INFORMATION

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Additional handset and bases 59

Alarm clock 34

Appointment call 35

Auto talk on/off 43

Base station PIN 46

Base station reset 47

Batteries

charging 12

installing 12

performance 13

replacing 12

warning beeps 13

Belt clip 14

Call Barring 45

Call timer 16

Call Waiting 31

Caller Display 27

Call Director 55

Call Divert 33

Calls list 27

copy to directory 29

delete a call 29

delete complete list 30

dial a number from 28

display status of call 28

display time of call 28

settings 30

Calls

end 16

external 16

handsfree 17

holding 25

internal 24

making 16

on hold 25

receiving 17

redial 23

secrecy 24

three-way 26

transferring 25

Date – set 14

Delete

all directory numbers 22

calls list call 29

complete calls list 30

directory entry 22

redial list 24

De-register handset 61

Dialling mode 67

Directory 18

character map 19

copy entire directory 21

copy entry to another handset 21

delete all entries 22

delete an entry 22

dial a number 20

display available memory 23

edit an entry 20

store name and number 18

view an entry 20

Display icons 8

Emergency number – set 46

Ending calls 16

External calls 16

Index

INDEX

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Guarantee 66

Handset

beeps and tones 42

change internal number 44

charging 12

display 8

melody 40

on/off 16

registering 12

reset 43

ringer 40

Handset quick guide 6-8

Handsfree 17

Help 63

Holding calls 25

Internal calls 24

Internal number – change 44

Keyguard 44

Language change 42

Main menu 4

Making calls 16

Melody 40

Messages 5

On/off

alarm clock 34

auto talk 43

beeps and tones 42

handset power 16

keyguard 44

room monitor 37

secrecy 24

three-way conversation 26

walk and talk 36

Page a handset 24

Pause length 69

Phone socket 14

PIN 46

Power connection 11

Preparatory dialling 16

Pulse dialling 67

Quick guide

answering machine 7

display 8

handset 6

Range warning 13

Repeater mode – set 48

Recall time 68

Receiving calls 17

Redial 23

copy to directory 23

delete 24

dial number in redial list 23

Registering 12

additional handsets 59

manually 60

REN, how many phones can I have? 66

Reset

base settings 47

handset settings 43

Ring Back 32

Room monitor 37

Safety instructions 10

Secrecy 24

Select Services 27

Call Divert 33

Caller Display 27

Calls list 27

Call Waiting 31

Ring Back 32

withhold your number 31

INDEX

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Setting up 11

Switchboard compatibility 67

Technical information 66

Telephone line cord 14

Three-way conversation 26

Time control for ringer volume 41

Time – set 14

Tone dialling 68, 69

Transferring calls 25

Volume

earpiece 40

handset ringer and melody 40

handset ringer time control 41

loudspeaker 40

Walk and Talk 36

INDEX

Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Offices worldwide

The Telecommunications services described in this publication

are subject to availability and may be modified from time to time.

Services and equipment are provided subject to British

Telecommunications plc’s respective standard conditions of contract.

Nothing in this publication forms any part of any contract.

Touchtone

is a registered trade mark of

British Telecommunications plc in the UK.

Registered Office: 81 Newgate Street, London EC1A 7AJ.

Registered in England No. 1800000.

Diverse 4016 Executive (09/01) 7

Siemens number: A31008-G4015-P102-2-7619

CE compliant to R&TTE Directive (1999/5/EC)

0682

BT Diverse 4016 Executive Handleiding

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