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Diverse 3000 Executive
handset and charger
User Guide
This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.
This product is intended for registration to any base in the BT Diverse 3000 range. It may also be
registered to other GAP compatible bases, with possible limited availability of some features.
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Digital cordless telephone
*YOU MUST SUBSCRIBE TO A CALLER DISPLAY
AND CALL WAITING SERVICE BEFORE YOUR
DIVERSE 3000 EXECUTIVE WILL
DISPLAY CALLER INFORMATION.
A QUARTERLY FEE IS
PAYABLE
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 1
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510
Please open this page for an ‘at a glance’
guide to your Diverse 3000 Executive Handset
& Charger
Diverse 3000 Exec foldout 1 22/3/01 2:51 pm Page 2
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510
Please open this page for a ‘further at a glance’
guide to your Diverse 3000 Executive Handset
& Charger
Diverse 3000 Exec foldout 2 22/3/01 2:50 pm Page 2
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510
1
0
Display
Green phone
For making and
answering calls.
Handsfree
To hold a
conversation over
the loudspeaker.
Menu button
For entering menu
lists.
Key lock
Lets you lock
(and unlock) the keypad
to prevent accidentally
pressing buttons.
Recall
For use with
switchboards and BT
Select Services.
Also, press and hold
down to enter a pause
in a stored number.
Red phone
Press to end a call.
Directory
Enables speed dialling
of numbers stored in
the memory.
Option buttons
Lets you select from
the menu options
on the display.
Power
Press and hold
down to switch off
the handset.
Press and hold
down again to
switch back on.
At a glance
Keypad
Diverse 3000 Exec foldout 2 22/3/01 2:50 pm Page 1
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510
2
Handset display
The following symbols can appear in the display.
Charger
Contact points
Charger (back view)
Up/Down.
Left/Right.
Mailbox function.
e.g. new entry in
the caller list.
Delete character.
Range Indicator.
Power socker
Sets up different menu
options.
Internal dialling.
Redialling number.
Confirmation.
End function.
Return to previous menu.
More options.
INT
SET
OK
GO BACK
-
-
Diverse 3000 Exec foldout 1 22/3/01 2:51 pm Page 1
3
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Function Key combination
Activate/deactivate
the handset Hold down for 1 second
Activate/deactivate
keypad protection Hold down for 1 second
Answer a call
Make an external call
Redial a number and
Save a number in the New Entry Name
directory
Dial a number from the
directory First letter or
Dial a number from the
call list and or
Adjust the handset Settings Sound Settings
volume Handset Volume
Secrecy Microphone off; Microphone on
Make an internal call e.g.
Transfer call e.g.
Call all handsets
CALL ALLINT
2
ABC
INT
3
DEF
INT
INT
OKOK
OKOK
2
ABC
SETINT
OK
-
-
OK
-
-
➞➞
#
Quick Guide
Information for the handset settings
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 2
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
4
At a glance 1
Introduction 5
Unpacking your Diverse 3000
Executive handset and charger 5
Safety instructions 6
Setting up 8
Registering a new Diverse
3000 Executive handset
with the base station 10
Using your
Diverse 3000
Executive Handset 13
Switching on/off and
locking the keypad 13
Making and receiving
calls 14
Caller display/Call waiting 14
Call timer 15
Handsfree talking 15
Secrecy 16
Paging and making calls
between handsets 17
Using the directory to
store and dial numbers 19
Entering names and
numbers 20
Using the redial memory 25
Using Caller Display
and Call Waiting 26
In this guide
Hints and tips boxes
In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.
Telephone security 32
Handset PIN 32
Emergency numbers 35
Call barring and
Call enabling 36
Additional features 39
Handset settings
quick guide 39
Quick reference handset
display 40
Open listening at the
handset 41
Using the room monitor 41
Call allocation 45
General information 48
Guarantee 48
If you have to return your
Diverse 3000 Executive
Handset and Charger 48
Help 50
Wall mounting 53
Index 54
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 3
5
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
My additional handset PIN is
Introduction
Your Diverse 3000 Executive handset and charger has been designed
for ease of use and made to the high standards set by BT.
Your Diverse 3000 Executive handset and charger can be used with
any product in the Diverse range, (apart from the Diverse 1000).
Please refer to your main user guide for a complete list of product
features.
Unpacking your Diverse 3000
Executive handset and charger
For your records
For guarantee purposes, proof of
purchase is required, so please
keep your receipt.
Date of purchase:
Place of purchase:
Serial number: On underside of unit.
Purchase price:
If anything is missing, please
contact your place of purchase
immediately.
Diverse 3000
Executive handset
Charger
2 x AA rechargeable
batteries
Power adaptor
Battery
compartment cover
Belt Clip
Screws and
wall plugs
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 4
6
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Safety instructions
General
For the handset use only approved
nickel-cadmium (NiCad) or
nickel-metal hydride (NiMH)
rechargeable batteries. Never use
other batteries or conventional
alkaline batteries. They could lead
to a short circuit or destroy the
battery casing. Recommended
batteries should have a power
rating of at least 600mAh 1.2V.
Batteries are available from the
Diverse Helpline
08457 908070.
Only use the power supply
included with the product. Using
an unauthorised power supply will
invalidate your warranty and may
damage the telephone. The item
number for the mains power
supply is C39 280-Z4-C174/..-C67.
If Keyguard is active, it is still
possible to make emergency calls
to
999 and 112.
Do not open the handset or base
station. This could expose you to
high voltages or other risks.
Contact the helpline for all repairs.
Radio signals transmitted between
the handset and base may cause
interference to hearing aids.
This product should not be used
near emergency/intensive care
medical equipment and should
not be used by people with
pacemakers.
Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet)
cloth, or an antistatic wipe. Never
use household polish as this will
damage the product. Never use a
dry cloth as this may cause a static
shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when
the batteries are being recharged.
This is normal. However, we
recommend that you do not place
the product on antique/veneered
wood to avoid damage.
Do not stand your product on
carpets or other surfaces which
generate fibres, or place it in
locations preventing free flow of
air over it’s surfaces.
Do not submerge any part of your
product in water and do not use it
in damp or humid conditions, such
as in bathrooms.
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 5
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Do not expose your product to
fire, explosive or other hazardous
conditions.
There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend
that you unplug the power and
telephone line cord for the duration
of the storm.
Approved rechargeable batteries
Nickel-Cadmium (NiCd)
Sanyo N-3U (700 mAh)
GP GP60AAKC (600 mAh)
Varta 751RS (700 mAh)
Mobile Power 700 (700 mAh)
Panasonic 600 DT (600 mAh)
Nickel-Metal Hydride (Ni-MH)
Sanyo H-3 U (1500 mAh)
GP GP130 AA HC (1300 mAh)
GP GP150 AA HC (1500 mAh)
Varta VH 1101 or
Phone Power (1000 mAh)
Panasonic HHR-110 AA (1100 mAh)
Friwo NiMH (1400 mAh)
Toshiba TH-1200 AARE (1200 mAh)
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 6
Plug the 3-pin adaptor
3 into a mains power socket
and switch on
When charging for the first
time, we recommend that
you let the batteries charge
for the full 16 hours before
making and receiving calls.
4
Charge the handset
batteries
To wall mount your Diverse 3000
Executive Charger, see page 53.
Plug the power cable into the
power socket on the underside
of your Diverse 3000 Executive
Charger.
2 Connect the power cable
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
8
1
Install the rechargeable
batteries in the handset
Slide battery cover down and lift
off. Install as shown in diagram
above.
Follow these steps to get your
Diverse 3000 Executive Handset
and Charger ready for use.
Setting up
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 7
Battery low warning
An LCD on the handset display
shows the current state of the charge.
When the batteries are almost flat a
beep sounds and the display shows
the empty battery symbol. Displays
showing the various states of charge
are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Note
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 100 hours standby on a
single charge. However, new NiCad
batteries do not reach their full
capacity until they have been in
normal use for several days.
Please note that the lifespan of
NiCad rechargeable batteries
depends on how heavily they are
used. However, over time, their
capacity to recharge will begin to
diminish and they will eventually
need replacing.
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
9
Place the handset on the charger.
When charging the battery level
symbol shown on the display
flashes.
Battery performance
After charging your Diverse 3000
Executive handset for the first time,
subsequent charging time for the
handset batteries is approximately
4-5 hours. Batteries and case may
become warm during charging.
This is normal and not dangerous.
Note
Battery display when inserting
or replacing a battery
When you replace the handset
batteries with ones that have been
fully charged, the battery indicator
will not show full until the next
charge cycle has been completed.
Charge the handset until the
batteries register full again. From
then on the display will be correct.
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 8
5
To register your new
handset to the base station
If you are using this product with a
Diverse 3010 Classic/ Executive
or a Diverse 3016, it comes
supplied with a handset which is
automatically registered as
handset number one.
Note
If you go out of range of a base
station for a long time while your
handset is switched ON, it may take
more than 20 minutes to find the
base station again when you come
back within range. However, by
simply switching the handset OFF
for a moment, then ON again,
it will find the base station within
a few seconds.
At the handset:
Press the MENU button.
Press the
DOWN arrow
to highlight
Base
Settings
.
Press the
OK button.
Press the
DOWN arrow
to highlight the base
you wish to register to.
Press the
MORE
OPTIONS button.
Press the
DOWN arrow
to highlight
Register.
OK
-
-
Registering a new Diverse
3000 Executive handset with
the base station
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
10
It is essential that you register
your handset with your Diverse
base station for it to work. The
following are basic instructions
on how to do this, but these may
differ if you have a Diverse 2-Line
or Diverse ISDN.
If your base station is anything
other than Diverse 3000 series,
please refer to your base station
user guide for registering
instructions.
This and each further additional
handset you purchase must be
registered at the base station in
order to work.
Up to six handsets (up to 8 on
Diverse 2-Line and Diverse ISDN)
can be registered and operated
from the base station, allowing
you to make and transfer internal
calls between handsets as well as
make and receive external calls.
The instructions in this section
are for registering an Executive
Handset with one base station.
If you have a system with more
than one base station, please
follow the procedure in the section
Operating with additional base
stations
in your main Diverse
base station user guide.
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 9
6 To de-register a handset
A de-registered handset
cannot be used to make
calls at this base station.
Press the
INT button.
Press the
SET button.
Press the
3 button.
Press the
6 button.
Press the
OK button.
Display shows
De-Register Hset.
KEYPAD
Enter the system PIN
number (original setting
0000). Display shows
all registered handsets.
Press the OK button to
confirm.
Press the number of the
handset you wish to
de-register.
Press the
OK button to
confirm.
Press the
RED PHONE
button to return to
standby.
INT
SET
3
DEF
6
MNO
OK
OK
OK
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
11
Press the OK button.
KEYPAD
Enter the base station
PIN number (original
setting
0000).
Press the
OK button.
Display shows
Regstr.Procedure
Base
(e.g.) 2 (flashes).
At the base station:
Press and hold down the
PAGE button (for about
10 seconds) until you
hear a tone.
After a short time, the
handset will display the
available handset
numbers e.g.
2, 3, 4, 5, 6.
Select and enter one of
these numbers. This is
now the handsets
internal number and is
registered with the base
station, e.g.
Base 2 stops
flashing.
OK
OK
Note
You now have up to 1 minute to
register the handset.
Note
You can register your Diverse
3000 Executive handset at up to
4 different base stations.
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 10
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
12
7 Fitting the belt clip
Fit the belt clip onto the back of
the handset.
Remove the protective film from
the display.
Helpline
If you experience any difficulty,
please call the Diverse Helpline on
08457 908070.
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 11
13
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Using your Diverse 3000
Executive Handset
Press and hold down
the
RED PHONE button
for about a second.
To switch on/off
Display
Option buttons
Menu button
Talk
(Green phone)
End Call Directory Handsfree
(Red phone)
Your Diverse 3000 Executive
offers a menu driven display. You
enter menu lists by pressing the
MENU button. The OPTION
buttons below the screen allow
you to select options within each
menu and make adjustments to
their settings.
Note
You can quit any menu at any
time by pressing the
RED PHONE
button .To go back one step,
press the button.
Note
The handset is already set to on.
Switching on/off and locking
the keypad
This prevents you
accidentally operating
the handsets keypad
when carrying it around.
You can receive calls,
but cannot make calls.
Press and hold down the
button.
#
To lock the keypad
#
Power
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 12
Caller Display /Call Waiting
The Diverse 3000 Executive can
let you know whos calling before
you answer the telephone.
With BTs Caller Display and Call
Waiting services, your Diverse
3000 base station receives caller
information which is transmitted
over the BT network, for more
information see page 26.
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
14
Note
The handset can only be switched
off when in idle state (ie. not during
a call or displaying a menu).
Note
When the phone rings the
HANDSFREE button will flash.
Making and receiving calls
KEYPAD
Key the number you
want. Use the
DELETE
CHARACTER button to
correct any number you
press by mistake.
Press the
GREEN PHONE
button. The number is
dialled.
Or
Press the GREEN PHONE
button. You hear the dial
tone.
KEYPAD
Key the number you
want.
To make an external call
Press the RED PHONE
button.
To end a call
Press the GREEN PHONE
button.
Or
Lift the handset off the
base station or charger.
To receive an external call
Press and hold the
button. You can now use
the keypad again.
#
To unlock the keypad
#
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 13
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
15
Call timer
Your Diverse 3000 Executive
automatically times the duration
of all outgoing external calls.
The handset display shows the
call duration both during your call
and for a few seconds after it is
completed.
Handsfree talking
Using your phone handsfree
You can make and receive calls
without lifting the handset by
pressing the
HANDSFREE
button .
This lets you keep your hands
free, for example to take notes. It
also enables others in the room to
hear and join in the call.
The loudspeaker is built into the
handset allowing you to hold a
handsfree conversation anywhere
within range of the base station
and when the handset is placed
on the base station.
To make a call
To answer a call in
handsfree mode
Press the HANDSFREE
button.
By pressing the
HANDSFREE button
again you can adjust the
volume with the
RIGHT/
LEFT arrows.
KEYPAD
Key the number you want.
Press the
GREEN PHONE
button if you want to
speak to your caller
privately.
Press the
RED PHONE
button to end the call.
Handset Vol.: 2
Press HANDSFREE when
the phone rings.
To hold a handsfree call:
Note
The default setting is for an
immediate connection to callers
when lifting the handset from the
base station or charger. This is
called Auto Talk. It can be
deactivated so that you always have
to press the
GREEN PHONE button
to answer a call. See page 40.
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 14
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
16
You can switch off the handset
microphone so that your caller
cannot hear you while you talk to
someone else in the room.
When ready, you can switch the
microphone back on.
Secrecy
Note
Secrecy is not available for
internal calls.
Note
If the redial number is in your
directory the name is displayed
instead of the number.
During a call
Press the INT button to
switch the microphone
off. Your caller will hear
a melody. Display shows
Extern (flashing) and
Intern.
Press the
R button to
speak to your caller
again.
INT
R
To redial one of the last five
numbers
The last five numbers
dialled are saved.
Press the
REDIAL button.
Press the
DOWN button
to highlight the number
you want to redial.
Press the
GREEN PHONE
button to dial.
To redial the last number
Press the REDIAL button.
Press the
GREEN PHONE
button. The number is
automatically dialled.
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 15
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
17
To delete a redial number
Press the REDIAL button.
Press the
DOWN button
to highlight the number
you want to delete.
Press the
MORE
OPTIONS button.
Press the
DOWN button
to highlight
Delete
Entry
.
Press the
OK button to
confirm.
Press the
RED PHONE
button twice to return to
standby.
-
-
OK
To make an internal
intercom call
Press the INT button.
Your handset internal
number is displayed.
Press the internal handset
number you wish to call
e.g.
2 or press the
CALL ALL button to call
all handsets.
If calling all handsets,
you can talk to the first
handset that answers.
Press the
RED PHONE
button to end the call.
To find a handset’s
extension number
Press the INT button.
The handsets extension
number is displayed ie.
Intern 3.
Paging and making calls
between handsets
If you have multiple handsets
registered with the base, the
Diverse 3000 Executive enables
two handsets to talk to each other
on an internal intercom call,
while a third handset can be on
an external call.
INT
INT
CALL ALL
2
ABC
To receive a paged call
The display shows:
Pick up the handset
from the base.
Or
Press the GREEN PHONE
button.
Pag i ng Ca l l
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 16
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
18
To transfer an external call
between handsets
If you are in
conversation with an
outside caller and want
to transfer the call to
another handset.
Press the
INT button.
Press the extension
number you want.
When the call in
answered, press the
RED PHONE button, or
replace your handset on
the base station.
To accept call waiting on an
internal call
If two people are on an
internal call and an
external call comes in
you will hear a short
beep and
Extern
flashes on the display.
Press the
ACCEPT button.
The internal call is
disconnected and you
are connected to the
external caller.
Press the INT button.
KEYPAD
Press the extension
number you wish to
contact.
To go back to your caller
press
RECALL.
The internal number you
called will hear internal
busy tone and will need
to press the
RED PHONE
button to end the
connection.
To put an outside call on
hold while you make an
internal call
INT
ACCEPT
R
INT
Note
Quick call transfer
After dialling the other handset,
you can immediately press the
RED PHONE button, or replace the
handset on the base and the call
will be transferred straight through.
If the other handset is already
engaged, or does not answer the
call within 30 seconds, the call will
be returned to your handset.
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 17
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
19
Using the Directory to store
and dial numbers
Your Diverse 3000 Executive has
a Directory which stores up to
100 names and numbers in the
memory (the longer the name,
the more memory will be used).
You can use the Phone Book to
look up names and numbers and
dial directly.
To add a name and number
to the directory
Press the DIRECTORY
button. Display shows
if the phone book
is empty, otherwise the
names in alphabetical
order.
Press the
MORE
OPTIONS button.
Press the
DOWN button
to highlight
New Entry.
Press the
OK button.
KEYPAD
Enter the name: (see
Entering names and
numbers
on page 20).
Press the
DOWN button
to move the cursor to
the next line.
KEYPAD
Enter the number.
Press the
MORE
OPTIONS button.
Save Entry is
highlighted.
Press the OK button to
confirm.
———
-
-
-
-
OK
OK
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
20
Controlling the cursor
LEFT/RIGHT arrows are
used to move the cursor
to the right or left or to
the end of the line.
The
DOWN arrow is used
to move the from the
name line to the
number line.
The
UP arrow moves you
back up to the name line.
The first letter of the
name is written
automatically in upper
case, the letters
immediately afterwards
are written in lower case.
Letters are entered by
pressing the relevant
button repeatedly.
For example, to store
the name TOM:
Press and hold
8 on the
keypad until
T appears in
the display.
There are three lines in your
display for entering information.
1st line for the name (maximum
16 characters) 2nd and 3rd line
for the number (maximum 32
characters).
Then press and hold
6
on the keypad until the
display shows
O.
Enter the
M by pressing
and holding
6 for longer
on the keypad until
M
appears on the display.
The whole name is now
entered.
Entering names and numbers
8
TUV
6
MNO
6
MNO
Press the DELETE button
to delete the character
to the left of the cursor.
Hold down the button
to keep deleting
characters automatically.
KEYPAD
Characters are inserted
to the left of the cursor.
Position the cursor
and add the character
required.
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21
To dial a number stored in
the directory
Press the DIRECTORY
button to open the
phone book.
Press the DOWN or UP
arrows to scroll through
to the name you require.
Press the GREEN PHONE
button to dial the
number.
Or
To quick search for a
directory name. Press
the
UP/DOWN arrows to
scroll to the entry you
want or find the required
name by using the
keypad to enter the first
letter of the name.
The display will now
highlight the first name
in the address book that
starts with that letter. If
this is the correct name,
press the
GREEN PHONE
button to dial, or scroll
using the
UP or DOWN
arrows to move to the
correct name, and then
press the
GREEN PHONE
button to dial.
To change an entry in the
directory
Press the DIRECTORY
button.
Press the
UP/DOWN
arrows to scroll to the
entry you want or find
the required name by
using the keypad to
enter the first letter of
the name.
Press the
MORE
OPTIONS button.
Press the
DOWN arrow
to highlight
Edit Entry.
Press the
OK button.
Change the name and
number as required using
the
DELETE button.
Press the
MORE
OPTIONS button.
Highlight
Save Entry.
Press the
OK button to
confirm.
-
-
-
-
OK
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 20
Note
Copying and deleting entries or
directories from one Executive
handset to another is only possible
on the Diverse 3000 Executive or
Diverse 3010 Micro range as long
as both handsets are registered to
the same base.
22
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To view an entry in the
directory
Press the DIRECTORY
button.
Press the
UP/DOWN
arrows to scroll to the
entry you want or find the
required name by using
the keypad to enter the
first letter of the name.
Press the
MORE
OPTIONS button.
Press the
DOWN arrow
to highlight
Display
Entry
.
Press the
OK button to
see the name and
number.
-
-
OK
To copy an entry from one
Executive handset to another
Press the DIRECTORY
button.
Press the UP/DOWN
arrows to scroll to the
entry you want or find the
required name by using
the keypad to enter the
first letter of the name.
Press the
MORE
OPTIONS button.
Press the DOWN button
to highlight.
Copy Entry.
Press the OK button.
Enter the internal
handset number e.g.
2
that you want to copy the
entry to.
Press the
OK button to
confirm.
Receiving handset:
The receiving handset
will ring.
Press the
GREEN PHONE
button to answer the call.
KEYPAD
Enter the receiving
handset PIN (original
setting
0000).
Press the OK button.
Once the entry has been
successfully transferred.
You have the option to
copy more entries. Press
the
YES button for an
additional entry or the
NO button to end the
function.
You can copy an entry
to another handset to
avoid having to input the
same entry twice.
-
-
OK
OK
OK
YES
NO
2
ABC
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 21
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To copy a directory from one
Executive handset to another
You can copy the entire
directory to another
handset to avoid having
to input the same
entries twice.
Using the handset with
the directory you wish to
copy (eg. handset 1):
Press the DIRECTORY
button.
Press the
MORE
OPTIONS button.
Press the
DOWN button
to highlight
Copy List.
Press the
OK button.
Enter the internal
handsets call number,
e.g.
2 that you want to
copy the directory to.
Press the OK button.
The receiving handset
will ring.
Press the
GREEN PHONE
button to answer the call.
KEYPAD
Enter the receiving
handsets telephone PIN
(original setting
0000).
Press the
OK button to
confirm.
To delete an entry in the
directory
Press the DIRECTORY
button.
Press the
UP/DOWN
arrows to scroll to the
entry you want to delete,
or find the required
name by using the
keypad to enter the first
letter of the name.
Press the
MORE
OPTIONS button.
Press the
DOWN arrow
to highlight
Delete
Entry
.
Press the
OK button to
confirm.
-
-
-
-
2
ABC
OK
OK
OK
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 22
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To delete all names and
numbers in the directory
Press the DIRECTORY
button.
Press the
MORE
OPTIONS button.
Press the
DOWN arrow
to highlight
Delete
List
.
Press the
OK button.
KEYPAD
Enter the PIN number
of the handset (original
setting =
0000).
Press the
OK button.
The display shows a
Yes or No option to
confirm deletion from
the directory. If
Yes is
selected, the entire
directory is deleted.
-
-
OK
OK
Additional Directory functions
When entering new names and
numbers, you can use the
MORE OPTIONS menu for the
following functions:
Save Entry
The information entered so far
is saved in the phone book.
Insert a pause in the directory
Using Insert Pause allows
you to insert a pause. This is
generally required when your
Diverse base station is
connected to a switchboard/
PBX.
To check how much memory
is available in the directory
Press the DIRECTORY
button.
Press the
MORE
OPTIONS button.
Press the
DOWN button
to highlight
Available
Memory
.
Press the
OK button.
The percentage memory
available for storing
further entries in your
handset is displayed for
approximately 2 seconds.
-
-
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 23
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To copy a redial number to
the directory
Press the REDIAL button.
Press the
DOWN button
to highlight the number
you want.
Press the
MORE
OPTIONS button.
Press the
DOWN button
to highlight
Copy to Dir.
Press the
OK button.
KEYPAD
Enter a name for the
number (see page 20)
Press the MORE
OPTIONS button.
Highlight
Save Entry.
Press the
OK button to
confirm.
As well as being able to redial the
last five numbers called (see page
15) you can display or delete
numbers or edit and copy them
into the Phone Book.
Using the redial memory
-
-
-
-
OK
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 24
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To take the Call Waiting
Press the RECALL
button. Your first caller
is put on hold whilst
you speak to your
second caller.
To speak to your first
caller again you
can either:
Press the
RECALL
button again and you
will be reconnected to
your first caller, your
second caller will be put
on hold. You can use the
RECALL button to toggle
between the two callers.
Or
Press the RED PHONE
button to end the
conversation with the
caller you are currently
speaking to. The
handset will ring again.
Press the
GREEN
PHONE button and you
will be reconnected to
the caller who was
on hold.
Using Caller Display and
Call Waiting
BT’s Caller Display and Call Waiting
If you subscribe to Caller Display
you can see who is calling you
(on your handset display). If you
are on a call and you also
subscribe to BTs Call Waiting
service, the second incoming call
number will appear on the
handset display and you will hear
an intermittent beep through the
handset. This is to alert you to
another caller waiting to speak
to you.
With BTs Caller Display and Call
Waiting service your Diverse
base station receives caller
information which is transmitted
over the BT Network. A quarterly
fee is payable.
With the Executive handset, the
screen shows the callers number
(if it has been sent) when the
phone rings. If you have stored a
name to go with the number in
your handset directory, the name
will be displayed instead.
R
R
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 25
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Information displayed via other
UK networks
If you are connected to a different
network, you will first have to
subscribe to that network's Caller
Display and Call Waiting service.
Call your network provider for
more information.
Using the Executive handset
When the phone rings,
your callers number is
displayed.
If the caller has withheld
their number, the display
shows:
If the callers number is
unavailable the display
shows:
If you call from another
handset, the display
shows:
Display shows the
icon to indicate you
have a new call in your
Calls List.
Withheld
WITHHELD
SILENT
External call
UNAVAILABLE
SILENT
Internal call 6
SILENT
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 26
ALL CALLS SETTING
UNANSWERED CALLS
SETTING
Shows the
number of
calls in the
Calls List, i.e.
call 1 of 15.
Time
Date
This indicates
that the call
was answered
when it was
received.
01.11. 0 5:15 P M
0123456789
01/15
Indicates the
number of times a
call was received
from the same
telephone number.
01.11. 0 5:15 P M
0123456789
(03)
Warning
Changing your calls list from one
setting to the other will
automatically delete any entries in
the current calls list.
28
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Note
Calls that are Withheld,
Unavailable or International
are not stored in the calls list, as
there is no telephone number sent
via the network.
To view the calls list
The Executive handset
displays details of the 30
most recent calls. When
the list is full, new calls
replace the oldest calls.
The original setting is
set to list All Calls.
Press the
CALLS LIST
button.
The entries are sorted
according to the time at
when they were received.
With the latest call first.
The display briefly
shows:
The newest entry is
then displayed after
approximately 2 seconds.
No of messages
New: 5
Old: 2
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 27
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Press the INT button.
Press the
SET button.
Press the
0 then the
button.
Press the
OK button.
Display shows
1 or 2
flashing (depending on
the current setting.
Enter 1 if you want the
calls list to contain
details of unanswered
calls only.
Or
Enter 2 if you want the
calls list to contain
details of all calls
received.
Press the
OK button to
confirm.
Press the RED PHONE
button to return to
standby.
To set the calls list to
contain all calls or
unanswered calls only
INT
SET
0
a A
1
2
ABC
OK
OK
Press the INT button.
Press the
SET button.
Press the
2 button.
The display briefly shows
the number of new and
old calls.
The display then shows
the number/or name (if
in your directory) of the
most recent caller along
with the date and time
the call was received.
To enter the calls list when
no icon is shown on the
display
INT
SET
2
ABC
To dial a number in the
calls list
Press the CALLS LIST
button to enter the calls
list, or press the
INT,
SET and 2 buttons.
Scroll through the calls
list using the UP and
DOWN arrows until the
number you require is
displayed.
Press the
GREEN PHONE
button and the number
is dialled.
Press the
RED PHONE
button to return to
standby.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 28
To delete a number in the
calls list
Press the CALLS LIST
button to enter the calls
list, or press the
INT,
SET and 2 buttons.
Scroll through the calls
list using the UP and
DOWN arrows until the
number you require is
displayed.
Press the
MORE
OPTIONS button.
Press the
DOWN button
to highlight
Delete
Number
.
Press the
OK button.
You hear a confirmation
beep and the display
returns to the calls list.
Press the RED PHONE
button to return to
standby.
-
-
OK
30
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To copy a number from the
calls list to the directory
Press the button to
enter the calls list, or
press the
INT, SET and
2 buttons.
Scroll through the calls
list using the
UP and
DOWN arrows until the
number you wish to
copy is displayed.
Press the
MORE
OPTIONS button.
Press the
DOWN
button to highlight
Copy to Dir.
Press the
OK button.
KEYPAD
Enter a name for the
number (see page 20).
Press the
MORE
OPTIONS button.
Highlight
Save Entry.
Press the
OK button to
confirm. You will hear a
confirmation beep.
Press the
RED PHONE
button to return to
standby.
-
-
-
-
OK
OK
Note
Once you have returned a call
from the calls list it is deleted from
the calls list.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 29
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To delete the whole calls list
All entries are deleted.
Press the
INT button.
Press the
SET button.
Press the
3 button.
Press the
#
button.
Press the
OK button.
KEYPAD
Enter the base PIN
number (original
setting =
0000).
Press the
OK button.
Press the
1 button.
Press the
OK button.
You will hear a
confirmation beep.
Press the
RED PHONE
button to return to
standby.
If you are using a
Classic handset (or an
Additional handset)
please refer to that user
guide for Caller Display
information.
INT
SET
3
DEF
#
1
OK
OK
OK
Note
Calls that are Withheld,
Unavailable or International
are not stored in the calls list, as
there is no telephone number sent
via the network.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 30
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To change the handset PIN
The PIN on your
handset protects
functions and settings
from unauthorised
access.
A handset PIN is
necessary in order to:
reset the memory
reset to the original
settings.
Handset power must be
switched to ON.
Press the
MENU button.
Highlight
Settings.
Press the
OK button.
Press the
DOWN arrow
to highlight
Security.
Press the
OK button.
KEYPAD
Enter the current PIN
number (original
setting
0000).
Press the
OK button.
Highlight
Change Pin.
Telephone Security
Your Diverse 3000 Executive handset gives you a variety of ways to
prevent unauthorised use of the phone or handset
Handset PIN
Your Diverse 3000 Executive
handset provides excellent
security against others listening
in to your calls. You can also
prevent unauthorised use of the
handset. To do this you need to
know the PIN number.
The standard setting for the
handset PIN is
0000.
If you do not wish to change PIN
number, you can use this for the
code and PIN related functions.
If you change your handset PIN,
keep a record of the new number
in the box provided at the front of
this user guide.
Note
If you forget your handset PIN, you
will need to call the Diverse Helpline
on
08457 908070.
Note
For extra security we recommend
you change your handset PIN
number.
OK
OK
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 31
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Press the OK button.
KEYPAD
Enter your new PIN
number.
Press the OK button.
KEYPAD
Re-enter your new PIN
number.
Press the OK button.
You hear a confirmation
beep and the new PIN
is stored.
Press the
RED PHONE
button to return to
standby.
OK
OK
To switch the telephone
handset lock on and off
You can prevent an
individual handset from
being used to make all
calls except for
999 and
112 emergency services.
You can still receive
incoming calls. When the
phone rings, press the
GREEN PHONE button as
normal.
To switch on:
Press the MENU button.
Highlight
Settings.
Press the
OK button.
Press the
DOWN arrow
to highlight
Security.
Press the
OK button.
KEYPAD
Enter the current
Handset PIN number
(original setting
0000).
Press the
OK button.
Press the
DOWN arrow
to highlight
Handset
Lock
.
Press the
OK button.
You hear a confirmation
beep and a
appears
next to
Handset Lock.
OK
OK
OK
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 32
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To switch external dialling
off and on
You can prevent any
registered handset from
making external calls.
The handset can still be
used for:
making internal calls
receiving external calls
dialling
999 and 112
emergency services
numbers
dialling additional
emergency numbers
which have been
stored (see page 35).
Press the
INT button.
Press the
SSEETT
button.
Press the
33
button.
Press the
00
button.
The display shows
Handset Restriction.
Press the
OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
Press the
OK button.
Display shows the
numbers of all handsets
registered to the base
station (e.g.
1-6).
KEYPAD
Enter the number of the
handset you want to
disable.
Press the RED PHONE
button to return to
standby.
Display shows:
To switch off:
Press the OFF button.
KEYPAD
Enter the current PIN
number (original
setting
0000).
Press the
OK button.
The
disappears from
Handset Lock.
Press the
RED PHONE
button to return to
standby.
Handset Locked
Off EMERG
OFF
OK
INT
SET
3
DEF
0
OK
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 33
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Press the
00
button to
stop the handset from
making external calls.
Or
Press the
22
button to
allow the handset to
make external calls
again.
Press the
OK button to
confirm the setting.
Press the RED PHONE
button to return to
standby.
0
2
ABC
OK
Emergency numbers
SSttoorriinngg yyoouurr oowwnn aaddddiittiioonnaall
eemmeerrggeennccyy nnuummbbeerrss
Before call barring has been set,
you can add up to four additional
emergency numbers, each up to
16 digits long.
For example, the doctors
number, your partners mobile
phone or other family number.
You can do this from any handset
registered to the base station.
Emergency services (e.g.
999,
112) and special numbers can be
dialled even if the telephone is
locked.
(N.B.: This does not apply
to switchboards when call barring
is set.)
To store, change and delete
additional emergency numbers
Press the INT button.
Press the
SET button.
Press the
0 then the 2
buttons.
Press the
OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
Press the
OK button.
Display shows:
Press the
UP and DOWN
arrows if necessary to
scroll to the location you
want (i.e.
1-4).
Press the
OK button.
KEYPAD
Enter the special number
you want.
Press the DELETE button
to delete digits.
INT
SET
0
2
ABC
OK
OK
OK
EMERGENCY NOS.
02 1
_
_
_
Blank or previously
stored number.
Memory location
(1-4).
Function number
entered previously.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 34
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Call barring and Call enabling
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
My additional
emergency numbers are
1
2
3
4
999 and 112 emergency
services numbers are
not affected by any call
barring setting. You will
still be able to dial them.
(N.B.: This does not apply
to switchboards when
call barring is set.)
OK
You can bar specific numbers,
e.g. all international calls by
barring the international dial
code 00.
Enabling
You can also specifically set a
handset so that it can only dial
certain numbers.
Call barring affects all handsets
registered to the base station.
If a barred number is dialled, the
phone hangs up automatically and
the barred number is displayed.
You can store up to five numbers
as either barred or specifically
enabled phone numbers. These
can be pre-fix numbers, eg 00 for
all international calls. Incoming
calls are not affected.
Note
Emergency Services 999 and 112
calls can be made at all times.
From switchboards you can dial:
The access code
9 followed
by
112 or R 112.
Warning
You cannot dial 9 999 or R 999
from behind a switchboard when
call barring is set.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 35
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Directory for barred/enabled
numbers
To: Bar numbers.
Enable handsets to
call only specified
numbers.
Create a memory
list.
Press the
INT button.
Press the
SET button.
Press the
0 then the
1 buttons.
Press the
OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
Press the
OK button.
Display shows the first
location.
Press the
UP/DOWN
buttons if necessary to
scroll to the location you
want
1-5.
Press the
OK button.
Enter the number you
want to bar, enable or
change. Press the
DELETE
button to delete
digits.
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
01 1
_
_
_
Blank (or previously
stored numbers.
Memory location
(1-5).
Function number
entered previously.
Call Restriction
INT
SET
0
1
OK
OK
OK
OK
Note
The barred or enabled numbers
must be switched on before you can
use this. See next page.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 36
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To switch call barring/call
enabling on and off
Once you have set the
numbers you want, you
can then switch call
barring/enabling on or
off at any time (see
below). You can do this
from any handset
registered to the base
station.
Press the
INT button.
Press the
SET button.
Press the
0 button twice.
The display shows:
Base Lock Set
Press the OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
Press the
OK button.
Press
1 to bar the
numbers you
have stored.
3 to enable
handsets to dial
only the
numbers stored
0 to switch call
barring/call
enabling off.
INT
SET
0
0
OK
OK
1
3
DEF
0
Press the OK button to
confirm.
Press the
RED PHONE
button to return to
standby.
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 37
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Additional features
Handset settings quick guide
The handset settings menu allows
you to change:
Ringer volume The handset
ringer has 5 volume settings.
Ringer melody The handset
ringer has a choice of 10
melodies.
Key beeps You can switch
specific beeps on or off. This
saves battery energy but may
deprive you of information you
need while using your phone.
Button beep Each time you
press a button, the action is
confirmed by a beep.
The original setting is ON.
Battery warning beep Tells you
when the battery needs
charging.
The original setting is ON.
Confirmation beep Confirms
that you have followed a set of
instructions correctly.
The original setting is ON.
Change PIN Lets you change the
handset PIN number used to
access a range of features.
See page 32.
Language A range of seven
languages is available for the
display on the handset.
Room monitor This sets the
level at which the handset will
pick up sounds and initiate a call.
It is only enabled when the room
monitor function is switched on.
Default reset This returns a
handset to its original settings.
Short ringer tone An incoming
call can be signalled by a short
beep instead of the usual ring.
Handset volume You can set the
handset volume to three different
levels low, medium and high.
Handsfree volume You can set
the handsfree volume to five
different levels, 1 through to 5.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Quick Reference Handset Display
Follow these easy steps to change your handset settings.
Settings
Base Settings
Base User Option
Hset User Option
Room Monitor Set
Service Set Up
Main Menu
Sound Settings
Security
Auto Talk
Language
Default Reset
Settings
Ringer Volume
Ringer Melody
Beep
Handset Volume
Handsfree Vol.
Key Beeps
Batt. Low Beep
Confirm. Beeps
Audio
Volume
Internal Call
Network Access
Base User Option
Hset User Option
Switch to Tone
Service Set Up
Menu during a call
During a call:
Activate the main
menu.
Scroll through the
menus, directory
Confirm
function/input
Activate More
Options menu
/
Cancel/end
functions
OK
-
-
N.B.: Not all of these functions
are available on the Diverse 3000
Executive handset.
OK
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 39
Press the MENU button.
Press the
DOWN arrow
to highlight
Room
Monitor Set
.
Press the
OK button.
Press the
DOWN arrow
to highlight
Room
Monitor No
.
To set the room monitor
OK
Using the room monitor
If you have at least two handsets
registered to your base station,
you can leave one handset in a
room in order to monitor the
noise level.
The handset you leave in the
room is noise activated and you
can adjust its level of sensitivity to
the noise. If the noise reaches the
level you have set, the monitoring
handset will call your handset so
you can hear whats going on.
When you hang up your handset,
the handset in the room will
continue monitoring the noise.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Open listening at the handset
If you want another
person to hear your call,
you can let them listen
in on another handset
registered to the same
base station.
You are conducting a call
with an external user:
Press the INT button. The
call is placed on hold.
KEYPAD
Enter the call number of
the other handset e.g.
2
the other handset rings,
the other internal user
press the
GREEN PHONE
button.
Press the
LSTN.ON button.
You are reconnected to
the external user. The
other internal user can
hear the conversation.
To enable another handset to
‘listen in’ on your conversation
Note
When in open listening the
extra handsets can only hear the
exter
nal caller.
INT
LSTN.ON
De-activating open
listening:
Press the LSTN.OFF
button. The external
connection is not affected.
Note
The internal user can elect to
terminate open listening by pressing
the
RED PHONE button.
LSTN.OFF
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 40
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Press the OK button.
Enter the
1-6 number of
the handset to be called.
Press the OK button.
You can now place the
handset in the room you
want to monitor.
There are three levels.
1 = most sensitive
3 = least sensitive.
Press the
MENU button.
Press the
DOWN arrow
to highlight
Room
Monitor Set
Press the OK button.
Press the
DOWN arrow
to highlight
Set Level.
Press the
OK button.
Press the
LEFT or RIGHT
arrows to select the level
you want.
To adjust the sensitivity of the
room monitor
OK
OK
OK
OK
1- 6
Note
Room Monitor is not switched on
at this point. See opposite to switch
Room Monitor on.
Before switching the
monitor on, you must
first set the number of
the handset to be called.
See
To set the room
monitor
, page 41.
Press the
MENU button.
Press the
DOWN arrow
to highlight
Room
Monitor Set
.
Press the
OK button.
Highlight
Room
Monitoring
.
Press the
OK button,
a
appears next to
Room Monitoring to
show that it is on.
Press the RED PHONE
button to return to
standby.
The display shows
Room
Mon.Active Call to
Int
(e.g.) 3.
To switch the room monitor
function on
OK
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 41
Press the MENU button.
Highlight
Settings.
Press the
OK button.
Press the
DOWN arrow
to highlight
Default
Reset
.
Press the
OK button.
KEYPAD
Enter your current PIN
number (original
setting
0000).
Press the
OK button.
You hear a confirmation
tone.
Press the
RED PHONE
button to return to
standby.
To reset your Diverse 3000
handset to its original settings
OK
OK
OK
43
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Press the OFF button to
turn the Room Monitor
off.
To switch the room monitor
function off
OFF
Note
When the Room Monitor is
switched on, the handset will not
ring. Incoming calls are displayed
on the handsets screen.
All warning beeps should be
switched off before using the Room
Monitor, see page 39-40.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 42
44
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
This will reset:
Handset earpiece
volume to 1.
Auto talk to ON.
Button beeps to ON.
Battery warning
beep to ON.
Confirmation beep to ON.
Base station on-screen
display to OFF.
Handset ringer
volume to 5.
Handset ringer tone 1.
Ring priority OFF.
It will delete:
Numbers in the redial
memory.
It will not delete:
Numbers in the Directory
or Extra Directory.
This will NOT reset:
The handset PIN.
Registration to the base station.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 43
45
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Call allocation
If you have registered additional
handsets with your Diverse 3010
Executive base station you can
specify the way you wish the
phones to ring.
Group ringing
Your Diverse 3010 Executive will
ring all handsets registered to its
base whenever there is an
incoming call. This is called group
ringing.
Ring priority
Your Diverse 3010 Executive can
be set so that an incoming call
will ring first at a preferred
handset. If there is no answer, the
call will revert to all other handsets.
This is called ring priority.
Your Diverse 3010 Executive is
preset for group ringing.
Press the INT button.
Press the
SET button.
Press the
3 then the 2
buttons.
Press the
OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
Press the
OK button.
Press the
1 button to set
group ringing.
Or
Press the 2 button to set
ring priority.
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
To change between ring
priority and group ringing
INT
SET
3
DEF
2
ABC
OK
OK
1
2
ABC
OK
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 44
46
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Press the INT button.
Press the
SET button.
Press the
3 then the 4
buttons.
Press the
OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
Press the
OK button.
Press a number button
between 2-9 to set the
number of rings you
want.
Press the
OK button to
confirm.
Press the RED PHONE
button to return to
standby.
To set the number of rings on
ring priority
INT
SET
3
DEF
4
GHI
OK
OK
2-9
OK
Once you have set your
Diverse 3010 Executive
to ring priority, you can
select the handset you
want to ring first.
The handset registered
with the base station as
1, is automatically the
priority handset and will
ring first unless you
specify another handset.
Press the
INT button.
Press the
SET button.
Press the
3 button twice.
Press the
OK button.
Enter the base station PIN
(original setting 0000).
Press the
OK button.
Enter the number of
handset you want to ring
first, e.g.
1-6.
Press the
OK button to
confirm.
Press the RED PHONE
button to return to standby.
To set which handset will
receive ring priority
INT
SET
3
DEF
1- 6
OK
OK
OK
Note
If you allocate ring priority to a handset
which is not registered, the base station
will revert to group ringing.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 45
47
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
You can have the display
in English, French,
German, Italian, Spanish,
Portuguese or Dutch.
The default setting is
English.
Press the
MENU button.
Highlight
Settings.
Press the
OK button.
Press the
DOWN button
to display
Language.
Press the
OK button.
Press the
UP or DOWN
button to highlight the
language you require.
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
To change the language of
the display
OK
OK
OK
If you accidentally set the
wrong language
Press the RED PHONE button
to return to standby.
Press the MENU button again.
Press the UP and DOWN
arrows until one of these
words are highlighted:
Einstellingen
Reglages
Impostazion
Ajuste
Instellingen
Programções
Press OK.
Press the UP and DOWN
arrows until one of the
following words appear
highlighted:
Sprache
Langue
Lingua
Idioma
Taal
Press OK.
Press the UP and DOWN
arrows to highlight English.
Deutsch
English
Français
Italiaño
Espanol
Português
Nederlands
Press OK. The display
should now be back in
English.
Press the
RED PHONE button
to return to standby.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 46
48
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
General information
Your Diverse 3000 Executive is
guaranteed for a period of 12
months from the date of purchase.
Subject to the terms listed below
the guarantee will provide for the
repair of, or at BTs or its agents
discretion the option to replace the
Diverse 3000 Executive, or any
component thereof, (other than
batteries), which is identified as
faulty or below standard, or as a
result of inferior workmanship or
materials. Products over 28 days
old from the date of purchase may
be replaced with a refurbished
product.
The conditions of this guarantee
are:
The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
Proof of purchase is provided.
The equipment is returned to
point of purchase.
This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
This guarantee does not affect
your statutory rights.
Within the 12-month guarantee
period:
If you experience difficulty using
the product, prior to returning
your product, please read the Help
section beginning on page 50, or
contact the Diverse Helpline on
08457 908070 for assistance.
In the unlikely event of a defect
occuring, please follow the
Helplines instructions for
replacement or repair.
Outside the 12-month guarantee
period:
If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
requirements for connection to
the telephone network. We
recommend that you call the for
details of our recommended repair
agents.
Guarantee
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 47
49
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
How many telephones can you
have?
All items of telephone equipment
have a Ringer Equivalence Number
(REN), which is used to calculate
the number of items that may be
connected to any one telephone
line. The Diverse 3000 Executive
has a REN of 1. Any other
instrument provided by BT may be
assumed to have a REN of 1 unless
stated otherwise. A total REN of
4 is allowed. (For example: if
Diverse 3000 Executive is used in
conjunction with three extension
telephones, each with a REN of 1,
the total REN is 4.)
Only use approved power supply
item code:
C39 280-Z4-C174/..- C67.
Only use approved battery pack
item code:
V30145-K1310-X143.
RTTE
This product is intended for use
within the UK for connection to
the public telephone network and
compatible switchboards.
This equipment complies with the
essential requirements for the
Radio Equipment and
Telecommunications Terminal
Equipment Directive
(1999/5/EC).
Technical information
Generally this telephone may be
connected to switchboards which
support tone signalling and timed
break recall. In the event of any
difficulties please consult your
switchboard service provider.
When you connect your telephone
to a switchboard, you can set the
switchboards external line access
code so that when you make an
external call using the handset
directory or redial list the code is
automatically dialled before the
number. See your main Diverse
User Guide for details.
Switchboard compatibility
Switchboard external line
access code
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 48
50
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Emergency calls
The emergency services can be
contacted in the UK by dialling
999, or 112 in any country that is
a member of the European
Community.
Emergency calls
If your Diverse 3000 Executive is
connected to a switchboard, you
may have to dial an access number
before
999 or 112 to contact the
emergency services. Some
switchboards cannot dial out during
a power failure.
N.B.: 9 999 cannot be dialled
from behind a switchboard when
call barring has been set.
Note
Fully charged batteries do not
indicate full power when put into
a handset.
Note
When you replace handset batteries
with ones that have been fully
charged, the battery indicator will
not show full until the next charge
cycle has been completed. Charge
the handset until the batteries
register full again. From then on
the display will be correct.
Help
Your Diverse 3000 Executive
Handset and Charger has been
designed to be easy to use. If you
should experience a problem,
please check the following points.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 49
51
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Note
Use only AA size, approved
rechargeable batteries in the
handset. Any other types may cause
irreparable damage.
Never use conventional alkaline
batteries.
For a list of approved batteries,
see page 7. Batteries are available
from the Diverse Helpline on
08457 908070 or your local
BT shop.
Do not immerse batteries in water
or throw them into fire, or dispose
of them with ordinary domestic
refuse. To charge the batteries place
the handset on its base station.
Note
If you go out of range of a base
station for a long time while your
handset is switched ON, it may
take more than 20 minutes to find
the base station again when you
come back within range. However,
by simply switching the handset
OFF for a moment, and then ON
again, it will find the base station
within a few seconds.
If other handsets are registered
on the base, the outside line may
already be in use. Wait until the
call is finished and try again.
The base station is flashing or you
cannot link up with the base station
Is the handset registered with the
base station? To register the
handset, see page 10. Is the
power cable connected at the
base and the power switched on
at the wall socket?
If you press the
PHONE button
whilst the base station is flashing,
you will hear four short beeps
from the handset.
The handset does not ring
The ringer volume may be set too
low, or switched off at the base
station. To adjust the ringer volume
at the handset, see page 39-40.
BT accepts no responsibility for
damage caused to your Diverse 3000
Executive Handset and Charger by
the use of non-approved batteries.
No display appears
Is the handset switched on?
The batteries may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord
plugged into the phone socket
and the base station?
Replacing handset batteries
After a time, you may find that
the handset batteries are running
out of charge more quickly. This
is a standard sign of wear and the
batteries will need replacing.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 50
52
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Handset beeps
Are the handset batteries low?
You will hear a beep every 30
seconds.
If the Base Station is flashing?
You will hear four short beeps
when you press the
PHONE
button. Check you are still in
range of your base station.
Buzzing noise on my
Radio/TV/Answering Machine/PC
Diverse is too close and is
causing interference. Move it
further away.
Helpline
If you are still experiencing
difficulty, please call the Diverse
Helpline on
08457 908070.
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 51
53
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
You can choose to place your
Diverse 3000 Executive charger
on a desk or attach it to a wall,
whichever is most convenient.
The feet of the charging unit do
not usually leave marks on surfaces,
but if your desk surface is antique,
veneered or wooden you may
prefer to wall mount the unit.
1. Make sure you check that your
charger is within range of the base
station before you fix it to the wall
(your handset must already have
been registered to the base station).
To test the range, place the
handset in the charger and hold
the unit in the position you wish
to wall mount it. Press the button
on your Diverse base station. If your
phone rings in the charger, you
are within range and can fix the
charger in that position.
2. Make sure that you are not
drilling into any hidden wiring
and check that the power cable
will reach from the mains socket
to the charger. Switch the power
adaptor off at the mains and
remove the adaptor plug from its
socket.
3. Drill two holes using a 5mm
drill, 25mm deep for the screws,
30mm apart horizontally (see below).
4. Put wall plugs into the drill
holes and then insert both
screws. Leave 3mm between the
head of the screw and the wall.
You are now able to mount the
charger.
5. Put your handset back in the
charger and switch the power
back on at the wall socket.
Wall mounting
WALL
WALL PLUG
SCREW
30 mm
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 52
54
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Index
Adaptor 8
Additional features 39-47
Answer a call 14-15
At a glance 1
Auto talk 15, 40
Batteries
approved 7
charging 9
installation 8-9
low warning 9
performance 9
replacing 9, 51
Beeps 39-40
Belt clip 12
Call allocation 45-46
Call barring 36-38
Call enabling 36-38
Caller Display/Call Waiting 14, 26
Calls
end 14
internal 17
make 14
on hold 18
receive 14
secrecy 16
transfer 18
Calls list
copy 30
delete number 30
delete whole list 31
dial a number 29
enter 29
set 29
view 28
Call timer 15
Call waiting 18, 26
Copy
directory from one
handset to another 23
entry from one
handset to another 22
number from calls list
to directory 30
Cursor 20
Delete
all names and numbers
in the directory 24
character 20
entry in the directory 23
number in calls list 30
redial number 17
whole calls list 31
De-register handset 11
Directory
add name and number 19-20
barred/enabled numbers 37
change an entry 21
copy directory from
one handset to another 23
copy entry from one
handset to another 22
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 53
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
delete all names and
numbers 24
delete entry 23
dial stored number 21
enter names and numbers 20
memory availability 24
view an entry 22
Emergency numbers 35-36
Extension numbers 17
Entering names and number 20
External call 14
External dialling on/off 34
General information 48
Group ringing 45
Guarantee 48
Handset
beeps 39-40
de-register 11
lock/unlock 33
on/off 13
PIN 32-33
registration 10-11
reset 43-44
ringer melody 39-40
ringer volume 39-40
Handsfree 15
Help 50-52
Hold a call 18
Internal intercom call 17
Keypad lock on/off 13
Language 47
Making a call 14
Melody 39-40
Memory
availability in directory 24
redial 16, 25
Number of rings 46
On/off
call barring/enabling 38
external dialling 34
keypad 13
handset lock 33
Open listening 41
Paging
find a handsets
extension number 17
receive a paged call 17
PIN 32-33
Power cable 8
Quick reference
handset display 40
Receiving calls
external call 14
paged call 17
Redial
copy number to directory 25
last number 16
one of last five numbers 16
Registering a handset 10-11
Reset handset 43
Ring priority 45-46
Ringer Equivalence Number
(REN) 49
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 54
56
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Room monitor 41-43
adjust sensitivity 42
on/off 42-43
set 41
Safety instructions 6
Secrecy 16
Security features 32-38
call barring/call enabling 36-38
change handset PIN 32
emergency numbers 35-36
external dialling on/off 34
handset lock on/off 33
Setting up 8
Technical information 49
Transferring calls 18
Volume 39-40
Wall mounting 53
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 55
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
CE compliant to R&TTE Directive
(1999/5/EC)
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plcs respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2001.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Diverse 3000 Executive h/set & charger. Issue 2 (11/00) 6
Designed by The Art & Design Partnership Limited.
Order no. A31008-G3000-P002 -51-7619
0682
Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 56
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