When connected to a
switchboard
You can’t get a connection or you get
the wrong connection after speed
dialling
Have you entered a pause after the
access code? See page 23.
Check you have selected the correct
dialling mode. See page 14.
Handset beeps
Are the handset batteries low? You will
hear a beep every 30 seconds.
If is flashing?
You will hear four short beeps when you
press the PHONE button. Check you are
still in range of your base station.
Buzzing noise on my
Radio/TV/Answering Machine/PC
Diverse is too close and is causing
interference. Move it further away.
If you are still experiencing difficulty,
please call the Diverse Helpline on
0345 908070.
The base station or handset does
not ring
The ringer volume may be set too low,
or switched off at the base station. To
adjust the ringer volume at the handset
or base station, see pages 16 or 17
respectively.
Is the telephone line cord connected
correctly? See page 6.
Can’t get through, even though a
dialling tone can be heard
You may be set to the wrong signalling
method. To change between TONE and
PULSE dialling, see ‘Additional
features’, page 14.
Please note:
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’ the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, and
then ON again, it will find the base
station within a few seconds.
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