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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
• Use only the approved rechargeable batteries supplied. For details on how to obtain spare
rechargeable batteries, contact the BT Concero Helpline on 0800 218 2182*.
• Do not open the handset (except to replace the handset batteries) or the base. This could expose
you to high voltages or other risks. Contact the Helpline on 0800 218 2182* for all repairs.
• If the keylock is switched on, it is still possible to make calls to the emergency numbers
(999/112/9999/9112).
• Radio signal transmitted between the handset and base may cause interference to hearing aids.
• It is recommended that advice from a qualified expert be sought before using this product in the
vicinity of emergency/intensive care medical equipment.
• It is recommended that if you have a pacemaker fitted you check with a medical expert before
using this product.
• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms
and computers if placed too close. It is recommended that you place your product at least one
metre away from such appliances to minimise any risk of interference.
• Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly
toxic chemicals.
Cleaning
• Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the product. Never use a dry cloth as this may
cause a static shock.
Environmental
• Do not expose to direct sunlight.
• The handset may become warm when the batteries are being charged or during prolonged
periods of use. This is normal. However, we recommend that to avoid damage you do not place
the product on antique/veneered wood.
• Do not stand your product on carpets or other surfaces which generate fibres, or place it in
locations preventing the free flow of air over its surfaces.
• Do not submerge any part of your product in water and do not use it in damp or humid
conditions, such as bathrooms.
• Do not expose your product to fire, explosive or other hazardous conditions.
• There is a slight chance your phone could be damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during an electrical storm.
