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BT8600 Advanced Call Blocker
Digital Cordless Phone with Answering Machine
Block up to 100% of Nuisance Calls
Quick Set-up and User Guide
8600 Advanced Call Blocker
Digital Cordless Phone with Answering Machine
Digital Cordless Phone with Answering Machine
Block up to 100% of Nuisance Calls
Quick Set-up and User Guide
8600 Advanced Call Blocker
Digital Cordless Phone with Answering Machine
Digital Cordless Phone with Answering Machine
Block
Block
100%
Nuisance
Calls
up to
up to
100%
Nuisance
Calls
C
a
l
l
G
u
a
r
d
i
a
n
Handset Base
Telephone line cord
(pre-installed)
Handset Charger
Mains power adaptor
(item code 066270)
2 x AAA Ni-MH 750 mAh
rechargeable batteries
(already in handset)
Mains power adaptor
(item code 066270)
2 x AAA Ni-MH 750 mAh
rechargeable batteries
(already in handset)
Important
Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this
product might not work. Any replacement rechargeable batteries must be of the same type.
BT accepts no responsibility for damage caused to your BT8600 if you use any other type of batteries.
Contents for each additional handset (multipacks only)
Check box contents
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Quick set up .................................5
Getting to know your phone
Finding your way around
your phone ................................ 15
Handset buttons ........................ 16
Base .......................................... 17
Using the phone
BT Call Guardian ........................ 18
The Block button ....................... 20
Call Control ................................ 28
Making calls .............................. 32
Make an external call ................. 32
End a call................................... 32
Receive a call ............................. 32
Mute ......................................... 23
Incoming speech /
Handsfree volume...................... 33
Make a handsfree call ................. 33
Contacts .................................... 34
Store a contact (up to 200) ......... 34
View/dial a contact .................... 34
Caller Display and the Calls list .... 35
View and dial from the Calls list ... 35
Save a Calls list entry to
your contacts............................. 36
Set the time and date ................. 37
Set Parental control ................... 37
Answer machine ........................ 38
Message playback using
the handset ............................... 38
Message playback using the base 40
Help ..........................................41
General information
Guarantee ................................. 42
How to recycle your equipment .. 42
R&TTE Directive & Declaration
of Conformity ............................ 42
3Contents
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Answer phone View Messages
Messages
Outgoing msg Ans. & record
Answer only
Record memo
Answer mode Answer on/off
Answer mode
Settings Text Alert
Ans. & record
Answer only
Call screening
Auto on/of
Remote access
Call control
Calls List
BT Call Guardian
Do Not Disturb
Outgoing calls
VIP list
Change PIN
Save number
Allow number
Block number
Delete call
Send text
Delete all
Guardian settings
Announce msg
Block numbers
Allow numbers
On/off
VIP calls
Mobile calls
International
Premium rate
All dialled calls
Add VIPs
Remove VIPs
VIP ringtone
Clock/Alarm Alarm Alarm
Time AM/PM
Melody
Time and date Time AM/PM
Date
Time format 12 Hours or 24 Hours
Text Messages Write Message
Inbox
Drafts
Sent folder
Templates
Settings
Speed Dial List 1. 1571 2-9 Empty
Calling Features Call Diversion
Cancel Ringback
Call Waiting
Reminder Call
Anon Call Reject
Settings Sounds Ringing
Alert tones
Handset tones
Display Colour theme
Wallpaper
Contrast
Screen saver
Handset name
Call settings Auto answer
Auto end call
Auto join calls
First ring
Base settings Ringing
PBX Code
S/ware version
Registration Register
De-register
Change Sys. PIN
Reset H/set settings
Base settings
Clear user data
Contacts menu
Accessed by pressing
the
button
Add new contact
Edit contact
Delete
Memory status
Calls list Menu accessed
by pressing
Play message*
Save number
Allow number
Block number
Delete call
Send text
Delete all
Menu map4
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Chapter
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1 The telephone line cord is already
fitted but don’t plug the other
end into the wall socket yet.
2 Plug the mains power adaptor
into the base, with the cable
clipped in the groove provided.
3 Plug the other end of the power
adaptor into the wall power
socket and switch on.
Quick set up guide
1 Plug in
5
3
12
2 Activate the batteries
1. Activate the batteries by pulling the plastic tab away from the bottom
of the handset.
2. The BT logo will appear on the screen, followed by the set up wizard
screen displaying Please set the time and date to start using your
telephone. Don’t follow these instructions yet. Place your handset on
the base to charge first.
Quick set up guide
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
6
Set up
OK
Please set the
time and date
to start using
your telephone
Quick set up guide
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Important
Charge the handset batteries for
24 hours or your phone might
not work.
3 Charge
Place the handset on the base and leave to charge for 24 hours.
7
If your screen
displays this
message, don’t
worry. This is
normal and will
continue to be
displayed until you
connect the phone
line cord in Step 4.
Hide
Line cord error.
Please check.
Set up
OK
Please set the
time and date
to start using
your telephone
Quick set up guide
4 Connect the phone line cord
After 24 hours, plug the phone line cord into the phone wall socket.
If you ever need to remove the
batteries, place your fingers in the
groove at the bottom of the handset
and lift the cover up to release it.
Then, gently ease the batteries out.
8
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
5 Follow the set up wizard
Quick set up guide 9
Set up
OK
Please set the
time and date
to start using
your telephone
Set up
Save Back
Time
HH:MM
AM
AM/PM
Set the time and date
1. Select OK by pressing the Left option button
under the screen. The set up wizard will
begin. Follow the prompts to complete the set
up process.
Tip: when prompted to select OK you can
press the
button in the centre of the
keypad if you prefer.
2. Use the keypad to enter the time using the 12
hour clock format e.g. for 3:32 pm you need to
enter 03:32.
3. Press
press or to select AM or PM.
4. Press
enter the date in the format
DD/MM/YYYY.
5. Press Save. Saved is displayed.
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BT Call Guardian
6. Continue to read and follow
the prompts.
7. Press
OK.
8. Press
OK.
You need to have a Caller Display service from your
network provider to use all the features available
e.g. Call Guardian, Visual Voicemail, Calls List,
Text Messaging and other Caller Display enabled
features. Charges may apply.
9. Select
Yes or No, and
follow the prompts.
Quick set up guide10
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
BT Call Guardian
OK
Your phone’s set
to announce
unknown caller’s
names when you
answer so you...
BT Call Guardian
OK
...can decide
how to deal with
calls. Change
settings via Call
Control.
Back
Set up
Yes
Do you have
Caller Display?
No
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Chapter 11
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Quick set up guide 11
Complete the set up tasks
10. If you wish to continue following the set
up wizard, select Yes . (If you don’t want to
follow the wizard, select No and you can
start using your phone straight away. You
can always set up tasks via the menu later).
Record your answer phone
outgoing message
11. If you wish to complete this step, select Yes
(or No to continue to the next step).
12. Record message is highlighted, press Select.
13. Follow the voice prompt and record your
message into the phone after the tone.
14. Select Save when you’ve finished.
15. Your message will be played back to you.
16. Select OK (or Delete if you want to replace it).
17. Select Done, to continue with the set
up wizard.
Set up
Yes No
Would you like
us to guide you
through some
set up tasks?
Set up
Yes No
Do you want to
record your
answer phone
outgoing
message now?
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Quick set up guide
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12
Set up
Do you want to
add contacts
now, so their calls
are allowed?
Yes No
Add contact
Name
Home
Mobile
Save Back
I
Abc
Add contacts
18. If you want to add some contact numbers
now, select
Yes (or select No to continue to
next step).
By adding contacts, you will always know that
their calls will get straight through to you,
without the need to go through BT
Call Guardian.
Please make sure you always add the full
telephone number when you save a contact.
If you have important numbers that will always
need to get through e.g Doctors surgery,
National Floodline, Carer Line numbers etc,
make sure you’ve added them to your Contacts
or Allowed list.
19. Enter the contact name using the keypad and
press
.
20. Enter the home phone number. You can then
press
and enter a mobile number and
then a work number if you want to. Press
then or to select a ringtone.
21. Select Save when you’ve finished.
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Quick set up guide 13
22. Select Yes if you want to enter more contacts
or No if you don’t want to for now.
Follow steps 19, 20 and 21 on page 12
for instructions on how to add a contact.
23. Select OK to complete the set up wizard.
You can now start using your phone.
Please read the rest of this User Guide for
instructions on how to use the most popular
features of your BT8600 phone.
If you’d like more detailed instructions on
features like internal calls, remote access and
text messaging, further information is available
to download from bt.com/producthelp
Set up
Do you want to
add another
contact?
Yes No
Set up
OK
Set up
complete.
Please read the
quick start
guide.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
6 Set up your additional
handsets (multi packs only)
1. For additional handsets and chargers: plug the mains power adaptor into
the back of the charger and plug the other end into the mains wall socket
and switch on the power.
2. Activate the batteries as explained on page 6. Once you’ve set the time
and date on the first handset then it will be shared with all other handsets
in your multi pack after you activate the batteries.
3. Place the handset on the charger to charge for 24 hours.
Quick set up guide14
15
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Finding your way around your phone
Your BT8600 has an easy to use menu system.
When the handset is switched on and at the idle screen:
1. Select Menu by pressing the Left option button
to open the main menu.
2. Use the
or button to scroll through the available menu
options.
3. When the menu you want is displayed, select by pressing the Left option
button
or press .
4. Use the
or button to scroll through the available sub menu
options. When the sub menu you want is highlighted, select by pressing
the Left option button
or press .
Select the Back option if you want to return to the previous screen.
To exit a menu and return to the home screen, press
.
If no buttons are pressed for 30 seconds, the handset returns to the home
screen automatically.
Use the
to access the BT Call Guardian settings.
Getting to know your phone
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Block Button
Access call blocking features, page 20.
Right option button
In answer machine mode, deletes
current message playing.
OK
In idle mode, press to access a highlighted
event e.g. missed calls, answer phone messages
and text messages on the display.
R (Recall)
R (Recall) for use with some BT Calling Features
and when connected to a switchboard/PBX.
< / >
Left and right navigation buttons.
In text edit/entry mode, press to move cursor.
End call/on or off
End a call, page 32.
Press and hold to switch handset on/off.
In menu mode, press to return to home screen.
2-9 (Speed dial)
Press and hold buttons 2-9 to dial a stored
speed dial number.
Press and hold to lock/unlock keypad.
Toggle between upper/lower case characters.
Getting to know your phone16
Handset buttons
Left option button
See page 15.
Up/Volume
Move up through menu options,
increase volume, page 33.
Contacts
Access stored Contacts, page 34.
Talk/Handsfree
Make/receive calls, page 33.
Switch handsfree on/off, page 33.
Calls/Down
Enter calls list, page 35, decrease
volume, page 33 and move down
through menu options.
1(Speed dial)
Press and hold to dial BT 1571
or a stored speed dial number.
Press and hold to turn handset
ringer on/off.
0
Press to enter a space.
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17
Block Button
Access call blocking features, page 20.
Right option button
In answer machine mode, deletes
current message playing.
OK
In idle mode, press to access a highlighted
event e.g. missed calls, answer phone messages
and text messages on the display.
R (Recall)
R (Recall) for use with some BT Calling Features
and when connected to a switchboard/PBX.
< / >
Left and right navigation buttons.
In text edit/entry mode, press to move cursor.
End call/on or off
End a call, page 32.
Press and hold to switch handset on/off.
In menu mode, press to return to home screen.
2-9 (Speed dial)
Press and hold buttons 2-9 to dial a stored
speed dial number.
Press and hold to lock/unlock keypad.
Toggle between upper/lower case characters.
Base
Vol+
Increase the speaker
volume during playback
and the call screening
volume during idle.
Vol-
Decrease the speaker
volume during playback
and the call screening
volume during idle.
Light indicator
Blue light on when the
handset is in the
base charging. Flashes
when the line is in use
or registration is
taking place.
Play/Stop
When you have new
messages, the button
will flash. Press once to
play new messages and
again to stop playback.
Skip<<
During playback, press once
to skip back to the start
of the current message.
Press twice to skip back to
the start of the previous
message.
Delete
Press once to delete the
message during playback.
In idle mode, press to
delete all old messages.
Skip>>
During playback, press to
skip forward to the start
of the next message.
Answer On
Press to turn the answer
machine on or off.
When set to On, the
text ‘On’ will light up
on the button.
Find
Press to ring all
registered handsets,
helpful for finding a
missing handset.
Also used during the
registration process.
Getting to know your phone
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
BT Call Guardian18
You need Caller Display
This will help you get the most out of your BT Call Guardian. You can get this
from your phone service provider. Charges may apply.
Your BT8600 has four Guardian modes that allow you to easily manage
incoming calls in different ways:
Announce All calls not in your Contacts, Allow or VIP list must say their
name. Those on your Blocked list hear, “Calls to this number are being
screened by BT Call Guardian, the person you are calling is not accepting your
call. Please hang up”.
International All calls from International numbers must announce their
name. All other calls, except those on your blocked list hear the message
above and all other calls come straight through.
Ans Phone All calls not in your Contacts, Allowed or VIP list are sent straight
to the Answer Phone including those on your Blocked list.
Custom You choose how you’d like to handle all of your calls.
In
Announce mode (default setting), the BT8600 will filter all first time calls
from numbers that are not yet saved in your Contacts, or already on your
allowed list. By doing this, you gradually build up these lists and your phone
will know how to deal with the call the next time it comes in.
18
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
BT Call Guardian 19
Personalise your announce message
You can personalise the BT Call Guardian greeting, by adding your name to
the Announce message.
1. Select
Menu, scroll to Call Control and press Select or .
2. Follow the instructions to set your PIN or enter your PIN and select
OK.
3.
BT Call Guardian is highlighted, press Select or .
4. Scroll to
Announce msg, press Select or .
5. Press
Select, or , on Record name and follow the voice prompt and press Save.
6. If you are happy with your recording, press
.
How do you accept, block or send a call to the answer phone?
1. BT Call Guardian answers a call for you and asks the caller to say (“announce”)
who they are.
2. Your BT8600 then rings you with the Announced call on the display and
announces the caller’s name when you pick up the phone. (e.g. “You have a
call from Mark”).
3. You now have the following choices :
To accept the call, press 1
To always accept their calls, press 2
To block their calls, press 3 or press
To send this call to the answer phone, press 4
Or to ignore the call, just hang up (this call will then be sent straight to the
answer phone)
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
The Block button
The block call button can be used in 3 ways:
1. Incoming call
When you have an incoming call, the handset
display will show ‘Announced call’. When
you pick up the handset you’ll hear the caller
announcement so you can decide whether to
take the call. If you don’t want to take the call,
press
on the handset and the caller will be
advised that their call is not accepted and the call
will be disconnected.
The number will be blocked and added to the
blocked calls list if Caller ID is displayed. If the
number calls again, the caller will hear, “Calls
to this number are being screened by BT Call
Guardian, the person you are calling is not
accepting your call. Please hang up”.
Added to blocked
numbers list
Mute
12:00pm
Mark
Mobile
20 BT Call Guardian20
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
2. During a call
If you have already answered the call and
you want to block the number press
. If the
number is displayed you have the option to
select
Yes and the number will be added to the
blocked numbers list and the call will end. Or
select No to go back to the caller.
3. In idle mode
Press
as a shortcut to the Call Control
menu. See page 28.
End call and
block number?
Blocked numbers
Yes No
BT Call Guardian 21
BT Call Guardian
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
22
How do I change the different BT Call Guardian modes?
You can change the default setting of Announce mode to International,
Answer phone or Custom:
1. In idle mode, press
.
2. Follow the instructions to set your PIN or enter your PIN and select
OK.
3.
BT Call Guardian is highlighted, press Select or .
4. Scroll
to Guardian mode and then use the or to select the one
that you want to change (e.g. International) and press
Save.
Custom mode
Once you get used to your phone, you might decide to customise your
settings depending on the call type. For example, you can allow unknown
numbers but block international numbers and send withheld numbers to
the answer phone.
Remember: settings will be the same as the last mode you selected, unless
you save your own custom options.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Here’s how to customise settings for certain types of call
Take care when doing this, as it changes your phone’s BT Call Guardian settings.
1. In idle mode, press
.
2. Follow the instructions to set your PIN or enter your PIN and select
.
3.
BT Call Guardian is highlighted, press Select or .
4. Scroll
to Guardian settings and press Select or .
5. Scroll
to Announce then press or to find Custom.
6. Press
Save and scroll to find the type of call that you want to want to change the
settings for. You can change :
Blocked / Allowed / International / Withheld / Payphones / Mobile /
Unavailable /
All other numbers.
And for each of these, you have the choice to: Block / Ans.phone /
Allow / Announce.
7. Select
Save.
Switch BT Call Guardian on/off
When Call Guardian is set to On, it is On for whichever mode you’re using
(e.g Announce mode). If you turn Call Guardian Off, all calls will be allowed
through, even if they are already on your blocked list.
1. In idle mode, press
.
2. Call Guardian settings are PIN protected, so follow the instructions to set your
PIN or enter your PIN and select
OK.
BT Call Guardian 23
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3. BT Call Guardian is highlighted, press Select or .
4.
Guardian settings is highlighted, press Select or .
5. Press
or to switch BT Call Guardian on/off.
6. Select
Save.
What happens when you allow a number (caller)
Any numbers in your phone’s Contacts are automatically allowed to come
straight through to you to answer. To block a contact, see page 20.
When you get an allowed call, you’ll see the caller’s number (if available)
with the call type below it on your phone’s screen.
If you don’t answer a call from an allowed number, it will go through to your
answer phone (if it’s on) or eventually it will hang up if unanswered.
Remember: if you’ve allowed a contact, all the numbers you have for a
contact will also be allowed.
What happens to my VIP numbers?
These are always allowed to come through to you. If you want BT Call
Guardian to look after any of these numbers, you’ll need to remove them
from your VIP list and then adjust your BT Call Guardian settings for
that number.
BT Call Guardian24
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
What happens when you block a number (caller)
You can block a whole number or part of it (e.g. you can block by
area codes).
To unblock or allow a blocked number, see page 27.
A caller calling from a blocked number will hear a message telling them that
their call has been blocked.
You’ll see the caller’s number (if available) in the Calls list with [Blocked call
icon]. This means that BT Call Guardian is blocking the call without you
having to do anything.
Remember: if you’ve blocked a contact, all the numbers you have for a
contact will also be blocked.
Calls that are always allowed
‘Ringback’ calls and calls from the operator are always allowed, and you
can’t block these using BT Call Guardian.
BT Call Guardian 25
BT Call Guardian
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
26
How to add numbers straight to your Blocked and Allow lists
Aside from adding numbers to your Block and Allow list as calls come
through, you can also add numbers directly to the lists via your Call
Control menu.
To add a number to the block list
1. In idle mode, press
.
2. Follow the instructions to set your PIN or enter your PIN and select
.
3. BT Call Guardian is highlighted, press Select or
.
4. Scroll
to Block numbers and press Select or .
5. Add number is highlighted, press Select or
.
6. Enter the telephone number you want to block (make sure you enter the full
dialling code) and press Save.
To block numbers by area code
You can also block numbers by area code. This will mean that any calls
beginning with that code, will be blocked. Follow the instructions above
from 1 to 4 and then:
5. Scroll
to Area codes, press Select or .
6. On first use, you will see No area codes stored. Add code? Select Yes .
7. Add the area code (e.g. 01473) and press Save.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
To add a number to the allow list
1. In idle mode, press
.
2. Follow the instructions to set your PIN or enter your PIN and select
.
3. BT Call Guardian is highlighted, press Select or
.
4. Scroll
to Allow numbers and press Select or .
5. Add number is highlighted, press Select or
.
6. Enter the telephone number you want to allow (make sure you enter the full
dialling code) and press Save.
Deleting your blocked and allowed lists
When in the Block and Allow number menu’s above, you also have the
choice to delete the whole list. Remember, if you do this, all calls previously
blocked and allowed, will now come back through your BT Call
Guardian settings.
BT Call Guardian 27
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
To enter the Call control menu you need to enter your remote access PIN.
This will need to be set the first time you try and enter the menu, simply
follow the on screen instructions. If you have already changed the remote
access PIN when setting your remote access then you will not need to set it
again as this PIN is used for both Call control and Remote access.
Set-up Do not disturb
Do not disturb allows calls to be received silently with minimal notification.
The default is off.
1. In idle mode, press
.
2. Enter the access PIN and select
. Scroll to Do Not Disturb and
press Select.
3. Press
or to select On, Off or Timed. If you select Timed you need to
select the on and off times you want, press
and enter the on time,
then
again and enter the off time. Press
to highlight whether
you want VIP calls to be Allowed or Barred using
or , then press Save.
The chosen setting will be displayed and you will hear a confirmation tone.
When set to On, the idle screen will display
DO NOT DISTURB instead of the
handset name. For more information and general advice on handling
unwanted calls please go to bt.com/unwantedcalls
Call control settings28
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Set Outgoing calls control
1. In idle mode, press
.
2. Enter the access PIN and select
. Press
to highlight Outgoing calls and press Select.
3. Mobile calls is highlighted. Press
or to
select Allowed or Barred for
Mobile calls, then
press
to International and follow the
same procedure for each option displayed and
then select OK. The display will show Outgoing
calls settings saved. You will then be prompted
to add some VIPs if you haven’t already
assigned any.
If All dialled calls’ is set to
Barred, this will take
precedence over the other settings except
emergency numbers 999 and 112 which can
still be dialled. If set to
Allowed, the status of the
other settings will manage which calls can be
made. The default for all
Outgoing calls settings
is
Allowed.
Mobile calls
< Allowed >
International
Allowed
Outgoing calls
Save Back
Call control settings 29
Call control settings
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
30
Assign VIPs
You can set whether calls from VIPs will still be allowed to ring or not when
the Do not disturb feature is turned on. The default setting is Allowed. If set
to Not Allowed all calls will be presented silently. If set to Allowed calls from
VIPs will ring as normal.
1. In idle mode, press
.
2. Enter the access PIN and select OK. Press
to highlight VIP list and
press OK.
3. Read the prompt and select Info, read the message and select Yes at the
end. Your contacts list will be displayed.
4. To assign contacts as VIP, highlight the contact and press
.
Select additional contacts if required by repeating above.
5. Select Options, Add selected will be highlighted, press
Select and the
selected entries will be added to your VIP list.
If you’ve already added contacts to your VIP’s, the list will be displayed
when you enter the VIP list menu. You can then select
Options to add
further VIPs, remove VIPs or assign a VIP ringtone.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Call control settings 31
Change the access PIN
1. In idle mode, press
.
2. Enter the existing 4 digit remote access PIN. Press
to highlight
Change PIN and press OK.
3. Once you’ve read the reminder message, select OK then enter the existing 4
digit access PIN and select OK.
4. Enter the new 4 digit access PIN and select OK, then enter it again when
prompted and select OK. Access PIN saved will be displayed.
Making calls
Make an external call
1. Press
.
2. When you hear the dial tone, enter the number.
End a call
1. Press
. Or, press
to end the call and add
the caller’s number to the blocked numbers list.
Receive a call
When you receive a call, the phone rings
and the display shows Incoming call and
.
If you’ve got a caller display service, the display
shows the incoming call, caller’s number
(if available) or the caller’s name.
1. Press
to accept the call.
Mute
1. During a call, select Mute by pressing the Right
option button. The display shows Call muted
and your caller can’t hear you.
2. Select Unmute to return to your caller.
Enter number:
Options
Clear
0123
I
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
8:00pm
Natalie
Work
Call muted
Options Unmute
ANS
Using the phone32
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Incoming speech / Handsfree volume
1. Press
or to increase or decrease
the volume.
Subsequent presses will change the volume,
you will hear the volume level with each press.
From the idle screen, you can press
to change the Ringer volume settings too.
Make a handsfree call
1. Enter the number then press
twice.
is displayed. You hear your call over the
handset loudspeaker.
2. Press
to switch the call between the
earpiece and the loudspeaker.
3. Press
to end the call.
Call volume
Hide
Using the phone 33
Contacts
Store a contact (up to 200)
1. From the idle screen, press
.
2. Select Options. Add contact is highlighted,
press Select.
3. Enter the new contact name using the keypad
then press
and enter the home
phone number. You can then press
and
enter a mobile number and then a work number
if you want to. Select Save when you’ve finished.
The display will show Contact saved.
View/dial a contact
1. From the idle screen, press
to open
your contact list.
2. Press
or to scroll through and view
the entries.
3. To dial an entry, press
when the entry is
highlighted. If the entry has more than one
number saved under it you will need to highlight
the number you want and then press
again.
Add contact
Name
Home
Mobile
Save Back
I
Abc
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Contacts
Options Back
Mark
Mum
Dave
Tom
34 Using the phone
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Caller Display and the Calls list
For Block Calls, Caller Display and the Calls list, you must subscribe to a
Caller Display service for these features to work. Your network provider
may charge you for this service.
View and dial from the Calls list
(up to 50 incoming and 30 outgoing calls)
1. Press
or select Calls. The most recent entry
is at the top of the list. (If there are no entries
List empty will be displayed.)
2. Press
or to scroll through and view
the list.
3. To dial an entry, when the entry you want is
highlighted, press
.
35Using the phone
Save a Calls list entry to your contacts
1. Press
, then press or to
highlight the entry you want and select Options.
2. Highlight Save number and press Select.
3. You now have two options:
i) To save this as a new contact, highlight
New contact and press Select. Highlight
the type of number, then press Select.
Enter the contact name and select Save.
ii) To add to an existing contact, highlight
Add to contact and press Select. Scroll to
highlight the entry you want and press Select.
Highlight the number type where you want to
save the number (Home, Work or Mobile) and
press Select.
Calls
Select Back
Save number
Allow number
Block number
Delete call
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Save number
Select Back
New contact
Add to contact
36 Using the phone
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Set the time and date
1. Select Menu, scroll to display Clock/Alarm
and press Select.
2. Press
to highlight Time and date and
press Select.
3. Enter the digits for the time, (you will also need
to select AM or PM if 12 hour format has been
set using
or ). Then press
and enter
the date. Select Save.
Set Parental control
1. Select Menu, scroll to Call Control and
press Select.
2. Enter the access PIN and select OK. Press
to highlight Parental Control and press Select.
3. Press
or to select Allowed or Barred for
Mobile Calls, then press
and follow the
same procedure for International, Premium
rate and All dialled calls then select Save.
The display will show Parental control settings
saved. You will then be prompted to add some
VIPs if you haven’t already assigned any.
Clock/Alarm
Select Back
Alarm
Time and date
Time format
Mobile calls
< Allowed >
International
Allowed
Parental control
Save Back
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
37Using the phone
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Answer machine
Message playback using the handset
1. Highlight the answer phone icon on the idle
screen and press
, or
i. Select Menu, Answer Phone is displayed,
press Select.
ii. View Messages will be displayed, press Select.
2. A list of your answer phone messages will be
displayed with the most recently received
highlighted at the top.
3. Use
or to scroll through the list to
highlight the message you wish to listen to and
press
.
i. If you have more than one message stored and
want to listen to them all, select Options.
Play all will be highlighted, press Select.
8:00pm
Menu Calls
Lounge
ANS
1 11
Gordon
6.30pm Sun
---End---
Messages
Select Back
38 Using the phone
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
4. As each message is played, the handset will display the number or the
name if you have Caller Display and a name/number match and the
time and date it was received. If you have any old (already listened to)
messages these will be played after your new messages.
During playback you have the following options:
or to adjust the playback volume.
to switch private playback through the handset to
handsfree playback.
or once to repeat the current message playing from the beginning.
or twice within a second to skip back to the previous message.
or once to skip forward to the next message.
Delete or
to delete the current message playing.
At the end of playback, you will hear, “End of messages,” and the same
message will be displayed. The answer phone icon on the idle screen will
be renumbered to take into account any deleted messages.
40
Message playback using the base
Press
. If you have messages they will be played, new (unplayed)
messages first followed by old (played) messages.
During playback:
Press
to stop playback. The base will return to idle.
Press
to delete the message being played.
Press
to skip forward to the start of the next message.
Press
to skip back to the start of the current message.
Press
twice to skip back to the start of the previous message.
Press
to increase or to decrease the playback volume level.
At the end of playback the base will return to idle mode and messages will
be renumbered to take into account any deleted messages.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Using the phone
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
41
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Help
Phone doesn’t work
Have you activated the batteries correctly? See page 6.
Check that the mains power is correctly connected.
No dial tone or line cord error message displayed on screen
Is the telephone cord plugged into the base and phone wall socket?
Check that the mains power is correctly connected.
Only use the telephone cord supplied with the phone.
Can’t make or receive calls
Check that the mains power is correctly connected.
The batteries may need recharging.
Check that product call barring is not active – see Parental control on page 37.
Has there been a power cut? If so, place the handset back on the base for ten
seconds and try again. If it still doesn’t work, disconnect the batteries and mains
power for ten minutes, then reconnect and try again.
You have a dial tone, but the phone won’t dial out
If you’re connected to a switchboard, check whether you need to dial an access
code, see the full user guide, go to bt.com/producthelp.
Handset doesn’t ring
The ringer volume may be switched off, see page 33.
Check that the mains power is correctly connected.
Do Not Disturb may be switched on, see the full user guide, go to
bt.com/producthelp.
Block nuisance calls may be switched on, see page 23.
Make sure the handset is registered to the base, see the full user guide,
go to bt.com/producthelp.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
42 General information
For information on safety instructions, cleaning,
technical information or connecting to a switchboard,
please refer to the ‘General Information’ section in the
full user guide at bt.com/producthelp
Guarantee
Your BT8600 is guaranteed for a period of 12 months
from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT8600, or any
component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
Proof of purchase is required.
The equipment is returned to BT or its agent as
instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear, neglect,
tampering with the equipment, or any attempt at
adjustment or repair other than through approved agents.
This guarantee does not affect your statutory rights.
To find out what to do, if your phone is in or outside of
the 12 month guarantee, please look in the full user
guide at bt.com/producthelp
How to recycle your equipment
The symbol shown here and on the product
means that the product is classed as electrical
or electronic equipment, so DO NOT put it in
your normal rubbish bin.
It’s all part of the Waste Electrical and Electronic
Equipment (WEEE) Directive to recycle products in the
best way – to be kinder to the planet, get rid of dangerous
things more safely and bury less rubbish in the ground.
You should contact your retailer or supplier for advice
on how to dispose of this product in an environmentally
friendly way.
Caution
Don’t immerse batteries in water, throw them into a fire
or dispose of them with ordinary domestic refuse.
BT accepts no responsibility for damage caused to your
BT8600 by using any other types of batteries.
There is a risk of explosion if incorrect batteries are
fitted.
Use only the approved rechargeable batteries
supplied.
Never dispose of batteries in a fire. there is a serious
risk of explosion and/or the release of highly toxic
chemicals.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Warning
You won’t be able to call 999 from this phone if there’s
a power cut, so make sure you’ve got another way to
call for help in an emergency.
R&TTE Directive & Declaration
of Conformity
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements
for the Radio Equipment and Telecommunications
Terminal Equipment Directive (1999/5/EC).
For a copy of the Declaration of Conformity please refer
to bt.com/producthelp
43General information
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2015.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China.
Designed by The Art & Design Partnership.
Available in other formats including braille, large print or audio CD.
If you would like a copy, please call 0800 145 6789*.
* Calls made from within the UK mainland network are free.
Mobile and international call costs may vary.
BT8600 (11/15) Issue 1
For a Better Future
We’re always looking to make our products last longer
and use less power, so we don’t have such a big impact
on the environment.
To find out about what we are doing, visit
bt.com/betterfuture
Minimum:
H: 12mm
W: 26.523
1

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