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BT Aqua Handleiding

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BT Aqua
User Guide
Please note the Helpline number
has changed to 0871 594 1200*
* Calls cost 6 pence plus 10 pence per minute from a BT residential landline. See www.bt.com/pricing for details. Mobile and other providers’ costs may vary.
Section
•
Wall mountable freedom base – all handsets fully cordless for locating
anywhere within range.
• 1.4” colour display.
• Slide up handset to answer and end calls.
• 250 Name and number phonebook .
• Copy phonebook entries between other handsets or your mobile phone
SIM card.
• Screensaver clock display when handset is shut.
• Answering machine with 11 minutes digital recording time.
• Send and receive text messages.
1
• Caller Display shows you who’s calling and see details of the last 30 callers
in a Calls list.
2
• Register up to 5 handsets to a single base and register each handset with
up to 4 different bases.
• Make internal calls, transfer external calls, hold 3-way conversation
between two internal callers and an external caller.
1 You must subscribe to your network provider’s Caller Display Service for text messaging to
work and you must not withhold your telephone number. A quarterly fee may be payable.
Some other network provider lines may not be compatible with this text messaging service.
2 You must subscribe to your network provider’s Caller Display or Call Waiting service for these
features to work. A quarterly fee may be payable.
Please note that this equipment is not designed for making emergency telephone calls when
the power fails. Alternative arrangements should be made for access to emergency.
Welcome…
to your BT Aqua Digital Cordless
Telephone Answering Machine
Section
This User Guide provides you with all the
information you need to get the most from
your phone.
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’, on
the next few pages.
Need help?
If you have any problems setting up or using your BT Aqua
please call the Helpline on 0870 605 8047, or email
bt.helpdesk@suncorptech.com
Alternatively, you may find the answer in the ‘Help’ section
at the back of this guide.
IMPORTANT
Only use the telephone line cord supplied.
Got everything?
• BT Aqua handset & charger
• BT Aqua base
• 2 x AAA NiMH
rechargeable batteries
• Mains power adaptor for the
base (item code 028771)
• Small mains power adaptor for
the charger (item code 036684)
• Telephone line cord
• Wall mounting screws
and wall plugs
If you have purchased a
BT Aqua multiple pack you will
also have the following items
for each handset:
• BT Aqua handset & charger
• 2 x AAA NiMH
rechargeable batteries
• Small mains power adaptor for
charger (item code 036684)
4
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the handset and charger . . . . . . 8
Set date and time manually. . . . . . . . . . . . . . 9
Getting to know your phone
Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 10
Standby screen. . . . . . . . . . . . . . . . . . . . . . . . 11
Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . 11
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Navigating the menus . . . . . . . . . . . . . . . . . . 13
Menu map/character map. . . . . . . . . . . . . . . 14
Using the phone
Switch the handset on / off. . . . . . . . . . . . . . 16
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . 16
Earpiece/receiver volume . . . . . . . . . . . . . . . 17
Secr
ecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Make a handsfree call . . . . . . . . . . . . . . . . . . 17
Answer a call handsfree. . . . . . . . . . . . . . . . . 17
Switch to handsfree during a call . . . . . . . . . 18
Redial the last number called . . . . . . . . . . . . 18
Redial a number from the redial lists . . . . . . 18
Save a number from the redial list to
the phonebook. . . . . . . . . . . . . . . . . . . . . . . . 18
Delete a / all redial number (s) . . . . . . . . . . . 18
To lock the keypad . . . . . . . . . . . . . . . . . . . . . 19
Paging/Find handset . . . . . . . . . . . . . . . . . . . 19
250 Name and number phonebook . . . . . . . 19
Store a name and number . . . . . . . . . . . . . . . 19
View an entry . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dial an entry. . . . . . . . . . . . . . . . . . . . . . . . . . 20
Edit a name and number . . . . . . . . . . . . . . . . 21
Edit ringtone. . . . . . . . . . . . . . . . . . . . . . . . . . 21
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 22
Delete entire phonebook. . . . . . . . . . . . . . . . 22
Copy an entry to another handset . . . . . . . . 22
Copy the entire phonebook to
another handset. . . . . . . . . . . . . . . . . . . . . . . 23
Copy an entry to a SIM card . . . . . . . . . . . . . 24
Copy all entries to or from a SIM card. . . . . . 24
Change the dialling code. . . . . . . . . . . . . . . . 25
Handset settings
Handset ringtone . . . . . . . . . . . . . . . . . . . . . . 26
Handset ringer volume . . . . . . . . . . . . . . . . . 26
Receiver volume. . . . . . . . . . . . . . . . . . . . . . . 27
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 27
Display language . . . . . . . . . . . . . . . . . . . . . . 27
Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Menu colour . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Light timeout . . . . . . . . . . . . . . . . . . . . . . . . . 29
Display contrast . . . . . . . . . . . . . . . . . . . . . . . 30
Auto talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Key beep. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Redial length . . . . . . . . . . . . . . . . . . . . . . . . . 31
PABX access code. . . . . . . . . . . . . . . . . . . . . . 31
4
Base settings
Base ringtone . . . . . . . . . . . . . . . . . . . . . . . . . 32
Base ringer volume . . . . . . . . . . . . . . . . . . . . 32
Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 33
Ring priority . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Recall mode . . . . . . . . . . . . . . . . . . . . . . . . . . 34
First ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Restore default settings. . . . . . . . . . . . . . . . . 35
Clock & alarm
Date & time . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Set alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Alarm on /off . . . . . . . . . . . . . . . . . . . . . . . . . 37
Time format . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Switch off alarm ring . . . . . . . . . . . . . . . . . . . 37
Agenda
Add a new event . . . . . . . . . . . . . . . . . . . . . . 38
Switch off agenda ring. . . . . . . . . . . . . . . . . . 39
Show agenda details . . . . . . . . . . . . . . . . . . . 39
Edit agenda . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Send agenda as a text message . . . . . . . . . . 40
Delete agenda . . . . . . . . . . . . . . . . . . . . . . . . 41
Delete all agendas . . . . . . . . . . . . . . . . . . . . . 41
Calls lists
Caller Display / Calls lists . . . . . . . . . . . . . . . . 42
View new missed calls . . . . . . . . . . . . . . . . . . 42
View and dial from a calls list . . . . . . . . . . . . 43
Copy a Calls list number to the phonebook . 43
Send a text message to a Calls list number. . 44
Delete an entry . . . . . . . . . . . . . . . . . . . . . . . 45
Delete all entries . . . . . . . . . . . . . . . . . . . . . . 45
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
BT Services
BT Aqua Helpline . . . . . . . . . . . . . . . . . . . . . . 47
BT 118500 (Directory Enquiries) . . . . . . . . . 48
Call Divert on/off/check . . . . . . . . . . . . . . . . 48
Call Waiting on/off/check . . . . . . . . . . . . . . . 48
Add or edit an entry. . . . . . . . . . . . . . . . . . . . 49
Dial a stored entry . . . . . . . . . . . . . . . . . . . . . 49
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 50
Delete all entries . . . . . . . . . . . . . . . . . . . . . . 50
Answering machine
Switch the answering machine on / off . . . . 51
Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 51
Switch message alert beep on / off . . . . . . . 51
On-screen alert . . . . . . . . . . . . . . . . . . . . . . . 52
Record your own outgoing message . . . . . . 52
Check or delete your outgoing message . . . 53
Select outgoing message mode . . . . . . . . . . 54
Record a memo . . . . . . . . . . . . . . . . . . . . . . . 54
Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 55
Message playback . . . . . . . . . . . . . . . . . . . . . 55
Delete all old messages . . . . . . . . . . . . . . . . . 56
Remote access . . . . . . . . . . . . . . . . . . . . . . . . 56
Switch remote access PIN On or Off . . . . . . . 56
Change the remote access security PIN . . . . 57
5In this guide
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Switch your answering machine on remotely. . . 57
Play messages . . . . . . . . . . . . . . . . . . . . . . . . 58
Text messaging
Subscribe to the text messaging service. . . . 59
Cost of the fixed line service . . . . . . . . . . . . . 59
Send a text message . . . . . . . . . . . . . . . . . . . 60
Receiving and reading text messages. . . . . . 61
Read a new message . . . . . . . . . . . . . . . . . . . 61
Read, forward, delete, view and save numbers
of texts in the Inbox. . . . . . . . . . . . . . . . . . . . 62
Edit or send texts in the Drafts box. . . . . . . . 63
Forward or delete texts in the Outbox . . . . . 64
Edit templates . . . . . . . . . . . . . . . . . . . . . . . . 65
Deleting texts . . . . . . . . . . . . . . . . . . . . . . . . . 66
Service Centre numbers. . . . . . . . . . . . . . . . . 66
Add or change Service Centre numbers . . . . 66
Set send centre. . . . . . . . . . . . . . . . . . . . . . . . 67
Message alert tone . . . . . . . . . . . . . . . . . . . . 67
Set message size. . . . . . . . . . . . . . . . . . . . . . . 68
User areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Add a user mailbox. . . . . . . . . . . . . . . . . . . . . 69
Open and read a mailbox text . . . . . . . . . . . . 69
Edit a user mailbox. . . . . . . . . . . . . . . . . . . . . 70
Delete a user mailbox. . . . . . . . . . . . . . . . . . . 71
Set common mailbox sub address. . . . . . . . . 72
Using additional handsets
Registering an additional handset . . . . . . . . 73
Select a base. . . . . . . . . . . . . . . . . . . . . . . . . . 74
De-register a handset . . . . . . . . . . . . . . . . . . 75
Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Call another handset . . . . . . . . . . . . . . . . . . . 75
Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 76
3-way conference call . . . . . . . . . . . . . . . . . . 76
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
General information
Safety information . . . . . . . . . . . . . . . . . . . . . 84
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Environmental . . . . . . . . . . . . . . . . . . . . . . . . 84
Product disposal instructions . . . . . . . . . . . . 85
Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Returning your phone . . . . . . . . . . . . . . . . . . 86
How many telephones can I have? . . . . . . . . 86
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Declaration of Conformance . . . . . . . . . . . . . 86
Connecting t
o a switchboard. . . . . . . . . . . . . 86
Inserting a pause . . . . . . . . . . . . . . . . . . . . . . 86
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Wall mounting template . . . . . . . . . . . . . . . . 87
6 In this guide
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
7
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Getting started
WARNING
Do not place your BT Aqua in the
bathroom or other humid areas.
Handset range
The BT Aqua has a range of 300
metres outdoors when there is a clear
line of sight between the base and
handset. Any obstruction between the
base and handset will reduce the range
significantly. With the base indoors
and handset either indoors or
outdoor
s, the range will normally be
up to 50 metres. Thick stone walls can
severely affect the range.
Signal strength
The icon on your handset indicates
when you are in range. When out of
range of the base, the out-of-range
tone will sound every minute. This
tone is repeated until you move back
into range.
Which power adaptor?
The larger mains power adaptor is for
the large base unit and the smaller one
is for the charger unit.
IMPORTANT
The base station must be plugged into
the mains power at all times. Do not
connect the telephone line cord into
the wall socket until the handset is
fully charged. Only use the power and
telephone cables supplied with the
product.
Location
You need to place your BT Aqua base within 2 metres of the
mains power socket and telephone socket so that the cables
will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference. Your BT Aqua works by
sending radio signals between the handset and base. The
strength of the signal depends on where you site the base.
Putting it as high as possible ensures the best signal.
To wall mount your BT Aqua base, see Wall Mounting
template, page 87.
Setting up
Connecting up the large base
1.
8
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Plug the large mains power cable into the socket marked
on the underside of the base and plug the other end into the
mains power wall socket and switch the power on.
Connecting the handset and charger
If you have purchased a multiple pack, this process will need
to be carried out for all handsets and chargers:
1. Plug the small mains power cable into the socket marked
on the underside of the charger.
2. Insert the 2 x AAA NiMH batteries supplied into the handset.
Then slide the compartment cover into place.
3. Place the handset on the charger to charge for at least 24 hours.
When the handset is fully charged the icon will indicate that
it is fully charged.
4. After 24 hours, plug the telephone line cord from the large
base into the telephone wall socket.
Getting started
Battery low warning
If the icon flashes in the external
display you will need to recharge the
handset before you can use it again.
During charging, the icon will scroll
in the display.
Battery performance
In ideal conditions, fully charged
batteries should give about 10 hours
talk time or 100 hours standby time on
a single charge.
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time.
Running the batteries right down at
least once a week will help them last as
long as possible.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less
talk/standby time. Eventually they will
need to be r
eplaced. New batteries are
available from the BT Aqua Helpline on
0870 605 8047.
After charging your handset for the
first time, subsequent charging time is
about 6–8 hours a day. Batteries and
handset may become warm during
charging. This is normal.
Date and time
Providing you have subscribed to your network’s Caller Display
service, the date and time is set automatically for all handsets
when you receive your first call.
The date and time is recorded with each answering machine
message you receive.
If you do not have a Caller Display service you can set the date
and time manually.
Set date and time manually
1. Press
Menu
and scroll or to
Clock & Alarm
then
press
Select
.
2.
Date & Time
is highlighted. Press
Select
.
3. Enter the date using the format DD/MM/YY e.g. 09 06 07 for
9th June 2007. Enter the time, and you can select 12 or 24
hour time format, see page 37. Press
Save
.
4. Press or
Back
until you return to standby.
Your BT Aqua is ready for use.
Getting started 9
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Getting to know your phone
10
Handset buttons
Option button (left)
Press to open the Menu.
Press to select options
displayed on screen.
Redial/Up
In standby, press to open and scroll
through the Redial list, page 18.
In talk mode, pr
ess to adjust volume.
In menu mode, press to scroll
through the options.
When storing an entr
y in
the phone book, press and hold to
enter a Pause, page 86.
Talk/Handsfree
In standby mode, press to make
and receive calls, page 16.
In talk mode, press to switch
handsfree on and off, page 17.
Left/R (Recall)
For use with switchboar
d/PBX
and BT Calling Features.
*
Press and hold to switch between Tone
and Pulse dialling, page 33.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Option button (right)
Press to open the phonebook menu, page 19.
Press to select options displayed on screen.
End call/ Power on/off
Press to end a call, page 16.
In menu mode, press to return to standby.
In s
tandby, pr
ess and hold to switch the
handset off. When off, press to switch the
handset back on.
Right/Int
Used for internal calls, page 75.
Text
When pressed, if you have new messages will
go to the Inbox. If there are no messages will
go to the text messaging menu.
Down/Phonebook
In standby, press to open and scroll through
the Names list, page 20.
In talk mode, press to adjust volume.
In menu mode, pr
ess to scroll
thr
ough the options.
#/Lock
Press and hold to lock the keypad, page 19.
To unlock, select
Unlock
and follow
the on screen instructions.
Menu
Names
11Getting to know your phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Standby screen
Range indicator
Flashes when out
of range or not
registered
Battery
status
Scrolls
when
charging
Handset name/
number
Charger
Display icons
Displayed in standby mode to indicate
handset is in range of the base.
Flashes if you move out of range.
Shows handset battery status.
Scrolls when the handset is charging.
Handset ringer volume is Off.
Displayed in handsfree talk mode.
Answering machine is On.
An alarm is set.
The keypad is locked.
You have answering
machine messages.
You have SMS text messages.*
You have missed calls.*
* For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.
12
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Base (top)
Getting to know your phone
Power / In Use LED
On Power on
Flashing In use
Incoming call
Event such as new
SMS text message
Answering Machine LED
On Answer On
Flashing New messages
Registration / Find handset
In standby, press to ring the handset(s), page 19.
Press and hold to enter registration mode
when registering handsets, page 73.
Base (side)
SIM card tray
Insert your mobile phone SIM card here to
copy to and from the phonebook.
Option buttons
Press to select the option displayed
on the screen.
If no buttons are pressed for 30
seconds, the handset returns to
standby automatically.
Navigating the menus
Your BT Aqua has an easy to use menu system.
Each menu has a list of options, which you can see on the
menu map on the following page.
When the handset is switched on and in standby:
1. Press
Menu
to open the main menu.
2. Then use or buttons to scroll through the available
options.
3. Press the
OK
option button to select a menu option or the
Back
option button to go back to the previous screen.
To return to the previous menu level, press
Back
.
To exit the menu and return to standby press or slide
the handset cover shut.
Getting to know your phone
Menu
Names
Options
Up
Down
13
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Text messaging
Write Message
Inbox
Drafts
Outbox
Templates
Delete Messages
Text Settings
Answer machine
Play
Play All
Answer On/Off
Record Memo
Outgoing Message
Delete Messages
Answer Settings
Calls Lists
Missed Calls
Received Calls
Dialled Calls
Delete calls
Agenda
“Event”
Add event
Show Details
Edit Event
Send as a Text
Delete Event
Delete All Events
Network Services
BT Helpline
BT 118500
Divert on
Divert off
C wait on
C wait off
C wait check
14 Getting to know your phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Menu map
Character map
Key Assigned characters and symbols
1 . , - ? ! ¡ ¿ ' @: ; / 1
2 abc2äæåàçABC2ÄÆÅÇ
3 def 3èéDEF3É
4 g h i4ìGHI4
5 j kl 5JKL5
6 mno6öøòñMNO6ÖØÑ
7 pq r s 7 ß P QRS 7
8 t u v 8 ù ü T U V8Ü
9 wx y z 9 WX Y Z 9
0 0
* bring up symbol table (in SMS edition mode)
# short press to switch between Abc, abc, ABC and 123 mode
Clock & Alarm
Date & Time
Alarm
Time Format
Settings
Set Handset
Ringtone
Ringer Volume
Receiver Volume
Handset Name
Language
Wallpaper
Menu colour
Screensaver
Light Timeout
Display Contrast
Auto Talk
Key Beep
Redial Length
PABX Access Code
Set Base
Ringtone
Ringer Volume
Dialling Mode
Ring Priority
Recall Mode
First Ring
System PIN
Master Reset
Registration
Register Handset
Select Base
De-register
Names menu
From menu in
standby:
Search
Add Entry
Copy Phonebook
Dialling Codes
Memory Status
Delete Phonebook
Press in standby:
Phonebook list is
displayed.
Show Details
Send Message
Edit Entry
Copy Entry
Ringtone
Delete Entry
Press
Names
during
a call:
Phonebook list is
displayed.
Add Entry
Show Details
Edit Entry
Delete Entry
15Getting to know your phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Using the phone
16
When you make a call, the In Use light
on the base flashes.
If the number dialled matches an entry
in the phonebook, the name is
displayed.
Call timer
Your handset will automatically time
the duration of all external calls. The
handset display shows the call duration
both during and for a few seconds
after your call.
During a call, you can open the
phonebook by pressing
Names.
Auto answer
If auto answer is set to ON you can just
slide open the handset to answer a
call.
If you have switched it off, you will
need to press as well.
Auto answer ON is the default setting.
To switch Auto Talk on and off,
see page 30.
Out of range warning
When the handset goes out of range of
the base, the screen shows
Searching… the flashes and the
handset gives a warning beep.
If you are on a call, the line will hang
up. Move back within in range. The
handset will automatically re-connect
to the base.
Switch the handset on / off
1. In standby, press and hold to switch the handset off.
When off, press to switch back on.
Make a call
1. Open the handset and press .
2. When you hear the dial tone, dial the number.
Preparatory dialling
1. Open the handset and dial the number first. If you make a
mistake press
Clear
to delete the last digit.
2. Press to dial.
End a call
1. Press or shut the handset.
Receive a call
When you receive an external call, the phone rings. The display
shows
External Call
and the caller’s number or, if the number
matches an entry stored in the phonebook, the name is
displayed.
1. Open the handset to answer the call. Or, if the handset
is already open, press .
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Adjust the earpiece /receiver volume
1. During a call, press or to increase or decrease the
volume. The display shows the level.
Secrecy
1. During a call, press
Secrecy
. The display shows
Secrecy On
and your caller cannot hear you.
2. Press
Off
to return to your caller.
Make a handsfree call
1. Dial the number then press .
2. Press again. The icon is displayed and you hear your
call over the handset loudspeaker.
Press to switch the call between the earpiece and the
loudspeaker.
3. Press or close the handset to end the call.
Answer a call handsfree
When the phone rings:
1. Open the handset and press or press twice to
answer the call if the slide is closed.
17Using the phone
Secrecy
During a call, you can talk to someone
nearby without your caller hearing.
Handsfree
Handsfree lets you talk to your caller
without holding the handset. It also
enables other people in the room to
listen t
o your conversation over the
loudspeaker.
During a handsfree call, press
or to change the volume.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Switch to handsfree during a call
1. During a call: press to put the call on the loudspeaker.
To switch handsfree off and return the call to the earpiece
between, press again.
Redial the last number called
1. Press the last number you called is displayed.
2. Press to dial.
Redial a number from the redial lists
1. Press the last number you called is displayed.
2. Press or to scroll to the number you want.
3. Press to dial.
Save a number from the redial list to the phonebook
Please see page 43 for instructions, “Copy a Calls list number
to the phonebook”, and select the
Dialled calls
option.
Delete a redial number/delete all redial
Please see page 45 for instructions and select the
Dialled
Calls
option.
18 Using the phone
Redial numbers can be up to 32 digits
long.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Redial
The last 20 telephone numbers called
are saved to a redial list. You can then
select any of the numbers to redial,
delete or copy to the phonebook.
To lock the keypad
1. Press and hold . The handset beeps and is displayed.
To unlock the keypad:
1. Press
Unlock
. Display shows
Press # to Unlock Keys
.
2. Press .
Paging/Find handset
1. Press on the base. All handsets registered to the base
will ring and display
Paging Call
.
2. Press on the base again to stop the ringing or, on any
handset, press
Stop
or any button on the handset to stop all
handsets ringing.
250 Name and number phonebook
Store a name and number
1. From standby, press
Names
. The phonebook menu
is displayed.
2.
Search
is highlighted. Scroll to
Add Entry
and
press
Select
.
3. Enter the name and press
OK
.
19Using the phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Keypad lock
You can lock the keypad so that it
cannot be used accidentally while
carrying it around.
Important
When the keypad is locked you can still
answer incoming calls and operate the
handset as normal. When the call is
ended, the keypad lock comes on
again.
You can aler
t a handset user that they
are wanted or locate a missing
handset.
Paging calls cannot be answered by a
handset.
You can store up to 250 names and
numbers in the phonebook. Names
can be up to 12 characters long and
numbers up to 24 digits. You can also
select different ring tones for
phonebook entries.
When storing a name the first
character is upper case and the rest
lower case.
To change the case manually,
press .
To store Pause, press and hold .
To store a Recall, press .
4. Enter the number and press
Save
.
5. Scroll or to the ringtone you want and press
Select
.
The display shows
<NAME> Saved
and returns to the
phonebook menu.
6. Press
Back
to return to the previous menu level or close the
handset.
View an entry
1. Press . The first entry is displayed.
2. Scroll or to the entry you want or search alphabetically.
3. Press
Options
. The display highlights
Show Details
.
4. Press
Select
to display the name, number and ringtone.
5. Press
Dial
to call the number or
Back
to return to the
previous level.
Dial an entry
1. In standby, press . The first entry is displayed.
2. Scroll or to the entry you want or search alphabetically.
3. Press to dial the displayed number.
20 Using the phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Store a name and number
If you subscribe to a Caller Display
Service and want the name of your
caller displayed instead of the number
service, enter the full telephone
number including the dialling code .
You can store multiple entries with the
same name but, to prevent
unnecessary duplicates, only store the
same number once.
Entering names
Use the keypad letters to enter
names, e.g. to store TOM:
Press once to enter T.
Press three times to enter O.
Press once to enter M.
Writing tips
Press Clear to delete the last
character or digit.
Press or to move backwards or
forwards through character/digits.
Press to switch between upper
and lower case.
Press to insert a space.
Use or for other
punctuation characters.
You must enter a name to go with a
number.
Edit a name and number
1. Press .
2. Scroll or to the entry you want.
3. Press
Options
and scroll to
Edit Entry
and press
Select
.
4. Press
Clear
to delete characters, use the keypad to enter new
ones then press
OK
.
5. Press
Clear
to delete digits, use the keypad to enter new ones
then press
Save
.
6. Scroll or to the ringtone you want and press
Select
to
save the entry.
7. Press
Back
to return to the previous menu level.
Edit ringtone
1. Press .
2. Scroll or to the entry you want.
3. Press
Options
and scroll to
Ringtone
and press
Select
.
4. Scroll or to the ringtone you want and select
OK
to save
the entry.
5. Press
Back
to return to the previous menu level.
21Using the phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Search alphabetically
Press
Or
Press
Names.
Search is highlighted. Press Select.
The list of entries is displayed.
Enter the first letter of the name you
want. The first name beginning with
that letter is displayed.
Scroll to view any other entries
beginning with that letter.
Open the phonebook during a call.
1. During your conversation, press
Names.
2. Use the menu to select
Add Entry,
Show Details, Edit Entry or
Delete Entry.
Delete an entry
1. Press .
2. Scroll or to the entry you want.
3. Press
Options
and scroll to
Delete Entry
and press
Select
.
4. Press
Yes
to confirm or
No
to cancel.
5. Press
Back
to return to the previous menu level.
Delete entire phonebook
1. Press
Names
.
2. Scroll or to
Delete Phonebook
and press
Select
.
3. Press
Yes
to confirm or
No
to cancel.
4. Press
Back
to return to the previous menu level.
Copy an entry to another handset
1. Press .
2. Scroll or to the entry you want.
3. Press
Options
and scroll to
Copy Entry
and press
Select
.
4.
To Handset
is displayed. Press
Select
.
22 Using the phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
When you have more than one
handset registered to your BT Aqua
base, you can copy entries between
handsets.
5. Available handsets are displayed. Scroll or to the
handset you want and press
Select
.
Copy Phonebook?
is
prompted on the receiving handset. Press
Yes
to accept or
No
to cancel. When completed the display shows
1 Entry Copied
.
6. Press
Back
to return to the previous menu level.
Copy the entire phonebook to another handset
At the handset you are copying from:
1. Press
Names
.
2. Scroll to
Copy Phonebook
and press
Select
.
3.
To Handset
is displayed. Press
Select
.
4. Available handsets are displayed. Scroll or to the
handset you want and press
Select
. When completed the
display shows the number of entries copied.
5. Press
Back
to return to the previous menu level.
At the receiving handset:
1. The display shows
Copy Phonebook?
Press
Yes
to begin
copying or
No
to cancel.
23Using the phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
In just a few minutes, you can copy all
your phonebook contacts to another
handset.
Memory status
You can check how much of the
phonebook memory is available.
1. Press
Names.
2. Scroll to
Memory Status and
press Select.
3. Display shows the number of
Used
and Free entries.
4. Press
Back to return to the previous
menu level.
Copy an entry to a SIM card
1. Insert the SIM card into the SIM READER slot on the side of
the base.
2. Press to open the phonebook list then press
Options
.
3. Scroll to
Copy Entry
and press
Select
.
4. Scroll to
To SIM
and press
Select
.
5. If requested, enter your SIM PIN then press
OK
.
6. Display shows
Please wait...X%
as it copies entries from the
SIM. When completed the display shows
<NAME> Copied
.
7. Press
Back
to return to the previous menu level.
Copy all entries to or from a SIM card
1. Insert the SIM card into the SIM READER slot on the side of
the base.
2. Press
Names
.
3. Scroll to
Copy Phonebook
and press
Select
.
4. Scroll to either
From SIM
or
To SIM
and press
Select
.
5. If requested, enter your SIM PIN then press
OK
.
24 Using the phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
The PIN number will be displayed as
asterisks for security reasons.
While copying to another handset or
SIM card, any other handsets
registered to the base can still make
and receive phone calls as normal.
However, if an incoming call is
received, the copying process is
cancelled so that the call can taken.
If the memory becomes full during
copying from a SIM , the display shows
Memory Full Not All Copied.
Most SIM cards are supported, but if
the SIM Card format is not compatible,
the display shows
SIM Format Not
Supported.
6. Display shows
Copying
and the name of each entry. When
completed the display shows the number of entries.
7. Press
Back
to return to the previous menu level.
Change the dialling code
1. Press
Names
.
2. Scroll to
Dialling Codes
and press
Select
.
3. Scroll to the part of the dialling code you need to change,
International
,
Country
or
Local
and press
Select
.
4. Enter the new code and press
Save
.
5. Press
Back
to return to the previous menu level.
25Using the phone
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
When copying from a SIM only the first
12 characters of each name are copied
and the first 24 digits in a number are
copied.
If an entry with a duplicate number is
found, the entry will not be copied.
Please Insert SIM Card will be
displayed if you have not already
inserted a SIM card into the base.
Local code
The Dialling Codes function
automatically converts SIM entries
beginning with international dialling
codes to the local code. For example,
on a SIM card, + is the international
code and 44 is the countr
y code.
These will be replaced automatically by
the local code 0 so that a number
beginning +44207 will be conver
ted
to 0207.
You should not normally need to alter
this setting if you are using your BT
Aqua in the UK and your mobile t
o call
UK numbers. If this is not the case,
then please call the BT Aqua Helpline
for assistance on 0870 605 8047.
Handset settings
26
You can set different ringtones for
external calls and internal calls.
Select from 10 handset ringtones.
You will hear a sample ring for each
one you highlight (if the ringer is not
switched off).
Handset ringtone
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3.
Ringtone
is highlighted. Press
Select
.
4. Press or to highlight
External Call
or
Internal Calls
.
Press
Select
to confirm.
5. Scroll or to highlight the ringtone you want.
6. Press
Select
to confirm.
7. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Handset ringer volume
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Ringer Volume
and press
Select
.
4. Press or to display the volume level you want.
Press
Select
to confirm.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
The handset has 5 ringer volume
settings plus Off.
If the volume is set to Off the
icon is displayed.
Receiver volume
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Receiver Volume
and press
Select
.
4. Press or to display the volume level you want. Press
Select
to confirm.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Handset name
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Handset Name
and press
Select
.
4. Use the keypad to enter the name and press
Save
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Display language
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
27Handset settings
This sets the standard volume level for
the handset earpiece. There are 8
levels to choose from.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
If you are using more than one
handset with your B
T Aqua base, you
can give each handset a personalised
name to easily distinguish between the
handsets.
A name can be up to 10 characters
long.
The available languages include:
English, Francais, Deutsch, Italiano
and Espanol.
3. Scroll to
Language
and press
Select
.
4. Scroll or to the language you want and press
Select
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Wallpaper
1 Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Wallpaper
and press
Select
.
4. Scroll or to the Wallpaper you want and press
Select
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Menu colour
1 Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Menu Colour
and press
Select
.
4. Scroll or to select the colour you want: blue, orange or
pink and press
Select
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
28 Handset settings
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Screensaver
If you switch the screensaver on you will need to open the
handset in order to see any new event indications.
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Screensaver
and press
Select
.
4. Scroll or to set the Screensaver to
Clock
or
Off
.
5. Press
Select
to select
Clock
.
6. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Light timeout
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Light Timeout
and press
Select
.
4. Scroll or to set the timeout period you want then press
Select
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
29Handset settings
Set how long the backlight stays on
after the last button press.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
When the screensaver is set to Clock an
analogue clock is displayed.
The screensaver comes on when the
screen backlight switches off in
standby mode. To change the
backlight timeout setting, see below.
If you set Auto Talk to ON, when
you receive an incoming call you
can answer it just by sliding open
the handset. You do not need to
press .
Display contrast
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Display Contrast
and press
Select
.
4. Scroll or to
Low
,
Medium
or
High
then press
Select
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Auto talk
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Auto Talk
and press
Select
.
4. Scroll or to
On
or
Off
then press
Select
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Key beep
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Key Beep
and press
Select
.
30 Handset settings
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
When you press a button on the BT
Aqua handset you hear a beep. Y
ou
can switch this on or off.
4. Scroll or to
Off
or
On
then press
Select
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Redial length
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
Redial Length
and press
Select
.
4. Scroll or to
Short
or
Long
then press
Select
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
PABX access code
1. Press
Menu
, scroll to
Settings
and press
Select
.
2.
Set Handset
is highlighted. Press
Select
.
3. Scroll to
PABX Access Code
and press
Select
.
4. Scroll or to
On
,
Off
or
Set Code
then press
Select
.
If you select
Set Code
, enter the switchboard access code e.g.
9 then press
Save
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
31Handset settings
If your BT Aqua is connected to a
swit
chboard, you may need to enter a
1 digit access code in the dialing
sequence to be able to connect to the
outside line.
The access code will be displayed at
the beginning of a number on the
screen.
The access code will not be used when
you dial the number yourself (rather
than for example from the
phonebook). This allows you to make
calls to other switchboard extensions.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Base settings
32
Select from 5 base ringtones.
You will hear a sample ring for each
one you highlight (if the ringer is not
switched off).
Base ringtone
1. Press
Menu
, scroll to
Settings
and press
Select
.
2. Scroll to
Set Base
and press
Select
.
3.
Ringtone
is highlighted. Press
Select
.
4. Scroll or to highlight the ringtone you want.
5. Press
Select
to confirm.
6. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Base ringer volume
1. Press
Menu
, scroll to
Settings
and press
Select
.
2. Scroll to
Set Base
and press
Select
.
3. Scroll to
Ringer Volume
and press
Select
.
4. Press or to display the volume level you want.
Press
Select
to confirm.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
The base has 5 ringer volume settings
plus Off.
Dialling mode
1. Press
Menu
, scroll to
Settings
and press
Select
.
2. Scroll to
Set Base
and press
Select
.
3. Scroll to
Dialling Mode
and press
Select
.
4. Press or to highlight
Pulse
or
Tone
then press
Select
to confirm.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Ring priority
1. Press
Menu
, scroll to
Settings
and press
Select
.
2. Scrol l to
Set Base
and press
Select
.
3. Scroll to
Ring Priority
and press
Select
.
4. Press or to highlight
All Handsets
or
Select Handset
then press
Select
.
If you choose
Select Handset
all available handsets are
displayed. Scroll or to highlight the handset you want
then press
Select
.
Scroll or to the number of rings you want to set 2, 4 or
6 and press
Select
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
33Base settings
Your BT Aqua is pre-set to Tone
dialling. You should not normally need
to change this setting. The dial mode
options are Tone (Time Break/Earth) or
Pulse (Earth).
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
When you have more than one
handset registered to your base, you
can set one handset to ring before the
other handsets. This allows one
handset user to answer all incoming
first, like a receptionist.
Choose
All Handsets if you want all
handsets to ring at the same time or
Select Handset to nominate a
handset to ring two times before the
others.
If you have subscribed to your
network’s Caller Display service, your
BT Aqua does not ring until the caller
information has been received and
displayed.
However, if you want your handset to
ring without waiting for the caller
information to be displayed, set First
Ring to On. Please note that this will
mean the first ring you hear will be the
default ringtone. This will change to
any ringtone you have set once the
caller information is displayed.
Recall mode
1. Press
Menu
, scroll to
Settings
and press
Select
.
2. Scroll to
Set Base
and press
Select
.
3. Scroll to
Recall Mode
and press
Select
.
4. Press or to highlight
Timed Break
or
Earth
then press
Select
to confirm.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
First ring
1. Press
Menu
, scroll to
Settings
and press
Select
.
2. Scroll to
Set Base
and press
Select
.
3. Scroll to
First Ring
and press
Select
.
4. Press or to
On
or
Off
then press
Select
to confirm.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
34 Base settings
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
System PIN
1. Press
Menu
, scroll to
Settings
and press
Select
.
2. Scroll to
Set Base
and press
Select
.
3. Scroll to
System PIN
and press
Select
.
4. Enter the old PIN (original setting 0000) and press
OK
.
5. Enter the new PIN and press
OK
.
6. Re-enter the new PIN and press
OK
.
7. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Restore default settings
1. Press
Menu
, scroll to
Settings
and press
Select
.
2. Scroll to
Set Base
and press
Select
.
3. Scroll to
Master Reset
and press
Select
.
4. Select
Yes
to confirm or
No
to cancel.
5. Enter the system PIN (original setting 0000) then press
OK
.
The display will show
Reset Compete
then return to standby.
35Base settings
The System PIN is used when changing
certain settings and registration / de-
registration. The default setting is
0000. You can change this to your own
preferred number up to 8 digits.
When you enter a PIN the digits are
shown as
****.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
You can restore your BT Aqua to its
default (original) settings.
It will not affect the phonebook, calls
list or user’s data, including
personal/recorded outgoing messages
and answer machine messages.
All handsets registered to the base
will be retained.
All text, answer machine, handset and
base settings will be r
eset.
Clock & alarm
36
When the alarm is set, the display
shows the icon.
Each handset can have a different
alarm setting.
Date & time
If you subscribe to your network’s caller display service, the base
sets the date and time for all handsets whenever a call is
received. You can manually set the time on an individual handset.
1. Press
Menu
, scroll to
Clock & Alarm
and press
Select
.
2.
Date & Time
is highlighted, press
Select
.
3. Enter the date using the format DD/MM/YY and press
Save
.
4. Enter the time and press
Save
.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Set alarm
1. Press
Menu
, scroll to
Clock & Alarm
and press
Select
.
2. Scroll to
Alarm
and press
Select
.
3. Press or to select
On
and press
Select
.
4. Press or to select
Once
,
Mon-Fri
or
On Daily
and
press
Select
.
5. Enter the time you want the alarm and press
Save
.
6. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
You can set the time to either 12 or 24
hour format, see page 37.
Alarm on /off
1. Press
Menu
, scroll to
Clock & Alarm
and press
Select
.
2. Scroll to
Alarm
and press
Select
.
3. Press or to select
On
or
Off
and press
Select
.
4. Press
Back
to return to the previous menu level.
Time format
Set the time format to 12 or 24 hour setting.
1. Press
Menu
, scroll to
Clock & Alarm
and press
Select
.
2. Scroll to
Time Format
and press
Select
.
3. Press or to select
12 Hour
or
24 Hour
and press
Select
.
4. Press
Back
to return to the previous menu level.
Switch off alarm ring
1. When the alarm goes off, press
Stop
.
37Clock & alarm
Once an alarm has been set, you can
switch the setting on or off.
If the alarm was set to Once the
will disappear from the screen.
If set to On Daily or Mon-Fri the
will remain on the screen.
If you are using the handset to make a
call when the alarm ring is due, the
flashes and you hear a beep in the
earpiece.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Set the time format to 12 or
24 hour setting.
If you select a silent reminder, the
event subject is displayed on scr
een
but no alarm will sound.
When the event memory is full, the
display shows
Memory Full. You must
delete an event before you can add a
new one.
Agenda
38
Use your BT Aqua to remind you of
details of up to five events such as
birthdays, anniversaries or
appointments. The entry can be up to
24 characters long.
Add a new event
1. Press
Menu
, scroll to
Agenda
and press
Select
.
2. If no previous event is stored,
Add Event
is highlighted
press
Select
.
Or
If events are already stored, they are listed. Press
Options.
Add Event
is highlighted.
Press
Select.
3. Enter the subject and press
Save
.
4. Enter the date (DD/MM) and press
Save
.
5. Enter the time (HH:MM) and press
Save
. If the current time
format setting is 12 hour, select am or pm.
6. Press or to select
Silent
or
Alarm
and press
Select
.
If you press
Alarm
:
Scroll or to select
Once
or
Annually
and press
Select
.
Scroll or to select when you want to receive the
reminder
At event time
or
30 min before
, press
Select
.
Display shows
Saved.
7. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Up to 24 characters can be entered as
the subject.
Switch off agenda ring
1. The event is displayed. Press
View
to stop the alarm and see
the details of the event. Or press
Back
to stop the alarm and
return to the standby screen. If no button is pressed, the alarm
stops after one minute.
Show agenda details
1. Press
Menu
, scroll to
Agenda
and press
Select
.
2. Stored events are displayed. If required, scroll to the event
you want and press
Options
.
3. Scroll to
Show Details
and press
Select
. The description,
date and time of the reminder are displayed.
4. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Edit agenda
1. Press
Menu
, scroll to
Agenda
and press
Select
.
2. Stored events are displayed. If required, scroll to the event
you want and press
Options
.
3. Scroll to
Edit Event
and press
Select
.
4. Edit the subject and press
Save
.
39Agenda
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
5. Edit the date and time then press
Save
.
6. Press or to select
Silent
or
Alarm
and press
Select
.
If you press
Alarm
:
Scroll or to select
Once
or
Annually
and press
Select
.
Scroll or to select when you want to receive the
reminder
At event time
or
30 min before
, press
Select
.
Display shows
Saved
.
7. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Send agenda as a text message
1. Press
Menu
, scroll to
Agenda
and press
Select
.
2. Stored events are displayed. Scroll to the event you want
and press
Options
.
3. Scroll to
Send as a Text
and press
Select
.
4. The event is displayed. Press
Select
to select
Send
option
and enter a destination number.
40 Agenda
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Delete agenda
1. Press
Menu
, scroll to
Agenda
and press
Select
.
2. Stored events are displayed. Scroll to the event you want
and press
Options
.
3. Scroll to
Delete Event
and press
Select
.
4. Press
Yes
to confirm or
No
to cancel.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Delete all agendas
1. Press
Menu
, scroll to
Agenda
and press
Select
.
2. Stored events are displayed. Press
Options
.
3. Scroll to
Delete All Events
and press
Select
.
4. Press
Yes
to confirm or
No
to cancel.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
41Agenda
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Calls lists
42
If the caller’s number is stored in the
phonebook, the name assigned to it
is displayed.
If the number is unavailable,
Unavailable will be displayed.
If the call is from an international
number,
International will be
displayed.
If the call is from the operator,
Operator will be displayed.
If the call is from a payphone,
Payphone will be displayed.
If the call is from a ringback r
equest,
Ringback will be displayed.
Caller Display
If you have subscribed to a Caller Display Service, you will be
able to see your caller’s number on your handset display
(provided it is not withheld) prior to answering the call.
If your caller’s name and number are stored in the phonebook
and a name/number match is found, you will see the caller’s
name on the display instead.
Calls lists
Each handset can hold details of up to 30 answered or
unanswered calls and 20 dialled calls.
The caller’s details are stored in a Calls list whether you
answered the call or not. When the list is full, and a new call is
received, the oldest entry will be deleted automatically.
New calls alert
When you have missed calls, the display shows
You have X
new calls
. If you press
Back
, the screen returns to standby
and the icon is displayed.
View new missed calls
1. When you see the new calls alert, press
View
. You can now
scroll or through the
Missed Calls list
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
IMPORTANT
To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee may
be payable. For more information on
BT Calling Features call BT free on
0800 800 150.
To ensure the caller's name is
displayed, make sure you have stored
the full telephone number, including
the dialling code in the phonebook.
2. Press
Options
.
Show Details
is highlighted. Press
Select
to
see the number, date and time of the call.
3. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
View and dial from a Calls list
1. Press
Menu
, scroll to
Calls Lists
and press
Select
.
Missed Calls
is highlighted. Scroll or to choose
Missed Calls
,
Received Calls
or
Dialled Calls
.
2. Press
Select
. You can now scroll or through the list.
3. Press
Options
.
Show Details
is highlighted.
4. Press
Select
to see the caller’s number, date and time of call.
5. Press
Dial
to call the number.
6. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Copy a Calls list number to the phonebook
1. Press
Menu
, scroll to
Calls Lists
then press
Select
.
Missed Calls
is highlighted.
If required, scroll or to
Received
or
Dialled Calls
then press
Select
.
2. Scroll or to the entry you want and press
Options
.
43Calls lists
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
See ‘Entering names’ and ‘Writing tips’
on page 20.
If you need to edit the number, use
Clear to delete any unwanted digits,
then enter new ones using the keypad.
3. Scroll to
Save Number
. Press
Select
.
4. Enter a name then press
OK
. The number is displayed,
press
Save
.
5. Scroll or to the ringtone you want and press
Select
.
6. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Send a text message to a Calls list number
1. Press
Menu
, scroll to
Calls Lists
then press
Select
.
Missed Calls
is highlighted.
If required, scroll or to
Received
or
Dialled Calls
then press
Select
.
2. Scroll or to the entry you want and press
Options
.
3. Scroll to
Send Message
. Press
Select
.
4. Write the message then press
Options
.
5.
Send
is highlighted. Then press
Select
. (You can save, insert
a symbol, emoticon or template).
6. The number is pre-entered on the Send to screen, press
Send
to send the message.
7. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
44 Calls lists
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
See page 59 for more information on
text messaging.
Delete an entry
1. Press
Menu
, scroll to
Calls Lists
then press
Select
.
Missed Calls
is highlighted.
If required, scroll or to
Received
or
Dialled Calls
then press
Select
.
2. Scroll or to the entry you want and press
Options
.
3. Scroll to
Delete Call
. Press
Select
.
4. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Delete all entries
1. Press
Menu
, scroll to
Calls List
then press
Select
.
Missed Calls
is highlighted.
If required, scroll or to
Delete Calls
press
Select
.
2. Scroll or to highlight
Missed Calls
,
Received Calls
,
Dialled Calls
or
All Calls
. Press
Select
.
3. Press
Yes
to confirm or
No
to cancel.
4. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
45Calls lists
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
You can delete all entries in an
individual Calls list or all entries from
all Calls lists.
Call Waiting
1. During a call, you hear a soft beep in the earpiece and the
display shows the number of the caller or the name if it
matches an entry in your phonebook. If these are not
available, the display shows
Call Waiting
.
2. Press to put your current caller on hold and speak to the
new caller.
3. Press again to switch between both callers.
4. Press to finish the current call or close the handset
cover to end both calls.
46
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
You must subscribe to your network’s
Caller Display service for Call Waiting
to work. A quarterly fee may be
payable.
See page 48 – 49 for instructions on
how to switch your Call Waiting service
on or off.
Call Waiting
46
47
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
BT Services
IMPORTANT
To use BT Services and BT Calling
Features you must first subscribe (if
required) to the relevant service from
your network provider. A quarterly fee
may be payable.
For more details on BT’s Calling
Features, call BT free on 0800 800
150.
If you are not connected to the B
T
network, some of these services may
not be available. Please contact your
network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.
For further information, see the BT
Calling Features user guide supplied
when you subscribe to the services of
your choice.
By selecting the BT Services menu you can access a range of
useful pre-stored numbers and further BT Calling Features.
Up to 22 entries are available in the Useful Numbers directory.
The spare entries can be handy for storing important services
such as the number of your Doctor or Dentist.
Pre-stored BT Services numbers:
BT Aqua Helpline
1. Press
Menu
then scroll to
Network Services
and
press
Select
.
2.
BT Helpline
is highlighted. Press
Options
.
3.
Show Details
is highlighted. Press
Select
4. Press
Dial
to call.
• BT Aqua Helpline
• BT 118500
• Divert on
• Divert off
• Divert check
• C wait on
• C wait off
• C wait check
See page 46 for instructions on how to
use Call Waiting.
48
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
BT 118500 (Directory Enquries)
1. Press
Menu
then scroll to
Network Services
and
press
Select
.
2. Scroll to
BT 118500
. Press
Options
.
3.
Show Details
is highlighted. Press
Select
.
4. Press
Dial
to call.
Call Divert on/off/check
Call Divert will divert all incoming calls to another number of
your choice.
1. Press
Menu
then scroll to
Network Services
and
press
Select
.
2. Scroll to
Divert on
,
Divert off
or
Divert check
.
Press
Options
.
3.
Show Details
is highlighted. Press
Select
.
4. Press
Dial
to call. Follow the spoken instruction, or listen for
confirmation/status of your instructions.
Call Waiting on/off/check
1. Press
Menu
then scroll to
Network Services
and
press
Select
.
BT Services
Call Waiting lets you know if another
person is trying to contact you while
you are on a call. If a second caller
rings you will hear a beep in the
handset. Providing you have also
subscribed to Caller Display, the screen
will show the caller’s details.
2. Scroll to
C wait on
,
C wait off
or
C wait check.
Press
Options
.
3.
Show Details
is highlighted. Press
Select
.
4. Press
Dial
to call. Listen for confirmation of your instruction or
hear the status of your
Call Waiting
.
Add or edit an entry
1. Press
Menu
then scroll to
Network Services
and press
Select
.
2. Scroll to the entry you want. Press
Options
.
3. Scroll to
Edit Entry
. Press
Select
4. Enter the name you want and press
Save
.
5. Enter the number you want and press
Save
.
6. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Dial a stored entry
1. Press
Menu
then scroll to
Network Services
and press
Select
.
2. Scroll to the entry you want and press
Options
.
3.
Show Details
is highlighted. Press
Select
.
BT Services
You can edit existing entries or use an
‘empty’ slot to enter your own
preferred number in the Useful
Numbers directory.
Names can be up to 12 characters and
number up to 24 digits long.
49
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
50
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
4. Press
Dial
to dial the number.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Delete an entry
1. Press
Menu
then scroll to
Network Services
and press
Select
.
2. Scroll to the entry you want and press
Options
.
3. Scroll to
Delete Entry
and press
Select
.
4. Press
Yes
to confirm or
No
to cancel.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Delete all entries
1. Press
Menu
then scroll to
Network Services
and press
Select
.
2. Press
Options
.
3. Scroll to
Delete All
and press
Select
.
4. Press
Yes
to confirm or
No
to cancel.
5. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
BT Services
51
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Answering machine
Your BT Aqua can digitally record up to
11 minutes of messages or up to 59
messages. Each message can last up to
a maximum of 3 minutes. As well as
recording incoming messages, you can
record memos for other users.
You can operate your answering
machine from:
• the handset.
• remotely, from any other
Toucht
one™ telephone, see page 56.
Your BT Aqua comes with two pre-
recorded outgoing messages, Answer
and Record or Answer Only, but if you
wish you can record your own.
You will need to set the date and time (if
you have not already done so) so that
you will know when each message was
received, see page 36. The default day
and time setting is Monday 12.01 pm.
Message alerts
When you have new messages, with
the audible message alert switched on,
you will hear an audible alert once at
the handset. The default setting is Off.
Switch the answering machine on / off
1. Press
Menu
, scroll to
Answering Machine
and press
Select
.
2. Scroll to
Answer On/Off
and press
Select
.
3. Scroll or to highlight
On
or
Off
and press
Select
. When
switched on the handset display shows in idle.
Answer delay
1. Press
Menu
, scroll to
Answering Machine
and
press
Select
.
2. Scroll to
Answer Settings
and press
Select
.
3. Scroll or to
Answer Delay
and press
Select
.
4. Scroll or to the setting you want and press
Select
.
5. Press
Back
to return to the previous menu level.
Switch message alert tone on / off
1. Press
Menu
, scroll to
Answering Machine
and
press
Select
.
2. Scroll to
Answer Settings
and press
Select
.
3. Scroll or to
Message Alert
and press
Select
.
52
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
4. Scroll or to highlight
On
or
Off
and press
Select
.
5. Press
Back
to return to standby.
On-screen alert
When you have new answering machine messages, the screen
shows
You have X new messages
. All new messages are
indicated by a blue dot.
1. Press
Play
. Or, scroll or the list of messages. Press
Play
to hear the highlighted message.
Outgoing messages
The outgoing message is the message a caller first hears when
the answering machine picks up their call. There are 2 pre-
recorded outgoing messages to choose from (see note right)
or you can record your own.
Record your own outgoing message
1. Press
Menu
, scroll to
Answering Machine
and press
Select
.
2. Scroll to
Outgoing Message
and press
Select
.
3.
Record
is highlighted, press
Select
.
Answering machine
Answer delay sets the number of times
your BT Aqua will ring before the
answer machine picks up your call and
starts playing the outgoing message.
You can change this setting to
between 2–9 rings or Time Saver.
The default setting is 6 rings.
For information on Time Saver, see
Switch your answering machine on
remotely, page 58.
Answer and Record
The pre-set Answer and Record
outgoing message, that allows your
caller t
o leave a message, is “Hello,
your call cannot be taken at the
moment, so please leave your message
after the tone”.
Your Answer and Record outgoing
message can be up to 3 minutes long
and will replace the prerecorded
message.
Answer Only
The pre-set Answer Only outgoing
message, where callers hear an
announcement but cannot leave a
message, is “Hello, your call cannot be
taken at the moment and you cannot
leave a message, so please call later”.
When recording your Answer Only
message, remember to advise your
caller that they will not be able to
leave a message.
Your Answer Only message can be up
to 11 minutes long (maximum
recording length) and will replace the
pre-recorded message.
However, you should try to keep your
message short to allow time for
recording memos, or incoming
messages when using Answer and
Record mode.
Deleting a personal out
going message
automatically reinstates the pre-
recorded outgoing message.
You cannot delete a pr
e-recor
ded
message.
4. Scroll or to
Answer & Record
or
Answer Only
and
press
Select
.
5. The display shows
Please speak after the tone
.
6. After the tone, speak your message clearly into the handset
then press
Save
to end recording.
7. Your outgoing message is played back. If you want to delete it,
press
Delete
during playback. If you press
Save
or wait for
the message to play back, it will be saved.
Check or delete your outgoing message
1. Press
Menu
, scroll to
Answering Machine
and
press
Select
.
2. Scroll to
Outgoing Message
and press
Select
.
3. Scroll to
Play
and press
Select
.
4. Scroll or to
Answer & Record
or
Answer Only
and
press
Select
.
5. Press to
Personal OGM
and press
Select
.
6. The message is played. Press
OK
to stop playback or press
Delete
to delete a personal OGM.
7. Press
Back
to return to the previous menu level.
Answering machine 53
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
54
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Select outgoing message mode
1. Press
Menu
, scroll to
Answering Machine
and press
Select
.
2. Scroll to
Answer Settings
and press
Select
.
3.
Answer Mode
is highlighted, press
Select
.
4. Scroll or to
Answer & Record
or
Answer Only
and
press
Select
.
5. If there is a personal OGM saved, press or to
Default
OGM
or
Personal OGM
and press
Select
. Your selection is
confirmed. If there is no personal OGM saved the default OGM
will be selected.
6. Press
Back
to return to the previous menu level.
Record a memo
1. Press
Menu
, scroll to
Answering Machine
and press
Select
.
2. Scroll to
Record Memo
and press
Select
.
3. The display shows
Please speak after the tone
.
4. After your hear the tone, speak your memo then press
Save
to end recording.
5. Your memo is played back. If you want to delete it, press
Answering machine
Choose which outgoing message you
want played to callers.
Memos can only be recorded via
the handset.
Delete
during playback. If you press
Save
or wait for the
message to play back, it will be saved.
6. Press
Back
to return to the previous menu level.
Call screening
1. When your BT Aqua rings, wait for the answering machine to
take the call. When the caller begins leaving a message, the
display shows
Recording
. Press
Screen
to hear the caller.
2. To interrupt and speak to the caller directly, press
Talk
. Or,
after the caller has hung up, and the display shows
You have
a new message
, press
Play
to play new messages.
3. Press
Back
to return to the previous menu level.
Message playback
1. Press
Menu
and scroll to
Answering Machine
.
Press
Select
.
2.
Play
is highlighted. Press
Select
to choose which messages
you want to play or scroll to
Play All
and press
Select
to
play all messages.
3. Press
Talk
to switch between the earpiece and handset
loudspeaker.
Answering machine
While screening, you can adjust the
volume by pressing or .
Each message is played back with day
and time of the call announced as well
as the caller’s number (if available) and
name if stored in the phonebook.
When a memo is played back, the
caller’s name and number is displayed
if available.
When the answering machine is on
and takes a call, you can use the
loudspeaker to listen to the caller
leaving a message. You can then
identify the caller and decide whether
to take the call in person.
55
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56
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
During playback press
Options
then scroll or to:
Pause
,
Repeat Message
,
Skip Forward
,
Skip Backward
,
Delete
.
4. Press
Select
to choose the highlighted option. At the end of
playback, press
Back
to return to the previous menu level.
Delete all old messages
1. Press
Menu
, scroll to
Answering Machine
and press
Select
.
2. Scroll to
Delete Messages
and press
Select
.
3. Display shows
Delete all old messages?
Press
Yes
to
confirm or
No
to cancel.
4. Press
Back
to return to the previous menu level.
Remote access
You can operate your answering machine from any
Touchtone™ phone by calling your BT Aqua and entering a 4
digit security code.
Switch remote access PIN On or Off.
1. Press
Menu
, scroll to
Answering Machine
and
press
Select
.
Answering machine
Keyboard shortcuts
During playback:
To pause
To resume
To repeat message
To play previous message
To delete current message
To play next message
Answering Machine messages that are
not deleted are automatically saved.
New / unplayed messages cannot be
deleted.
Memor
y full
If the memory is within 10 seconds of
becoming full while a caller is leaving a
message, they will hear, “ Please
complete your message within 10
seconds”. If they are still talking when
the memory becomes full the caller
hears, “Thank you for calling”, and the
machine will hang up.
The OGM will set to Answer Only. You
must delete messages before your BT
Aqua can record new messages.
2. Scroll to
Answer Settings
and press
Select
.
3. Scroll or to
Remote Access
and press
Select
.
4. Scroll or to highlight
On
or
Off
and press
Select
.
5. Press
Back
to return to standby.
Change the remote access PIN
1. Press
Menu
, scroll to
Answering Machine
and
press
Select
.
2. Scroll to
Answer Settings
and press
Select
.
3. Scroll or to
Remote Access
and press
Select
.
4. Scroll or to highlight
Remote Access PIN
and
press
Select
.
5. Enter the Old 4-digit PIN and press
Save
.
(Default setting = 0000)
6. Enter the new 4-digit Pin and press
Save
.
7. Enter the new PIN again and press
Save
.
8. Press
Back
to return to standby.
Switch your answering machine on remotely
If you forget to switch your answering machine on, you can do
it remotely from another phone.
Answering machine
IMPORTANT
You should change the security PIN
from the original setting of 0000.
It is advisable t
o make a not
e of your
new PIN code and keep it somewhere
safe.
57
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58
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
1. Dial your telephone number and let it ring. After 20 rings you
will hear your outgoing message.
2. Press
*, then enter your security code.
(Default setting = 0000)
3. Press
0 and your answering machine will switch on ready to
answer incoming calls.
Play messages
1. Dial your phone number. When you hear your outgoing
message, press
*.
2. Enter your 4 digit PIN.
3. Use the keypad to operate your answering machine:
1 To hear main menu
2 To play messages
3 To play new messages
4 To skip back during messages
5 To delete during messages
6 To skip forward during messages
7 To set to answer only or answer and record
8 To record a new outgoing message
9 To set answer off
0 To set answer on
Answering machine
Time saver
When you ring in to access your
messages remotely, if your answering
machine is set to time saver and you
have new messages it will answer after
2 rings, if you do not have any new
messages, it will answer after 6 rings.
This means you can hang up after 3
rings knowing you have no new
messages, saving you time and the
cost of the call.
You cannot use this feature if you have
BT Answer 1571 or Call Minder active
as the call will be intercept
ed before
the 20 rings.
Your handset will automatically return
to standby if no button is pressed for 8
seconds or more.
If you have any new messages they
will be played after you have entered
your security PIN code.
If you enter an incorrect PIN code you
will hear ‘Incorrect security code.
Please enter your security code’. You
can try entering the code again. If it is
still incorrect you will hear the voice
prompt and your BT Aqua will hang
up.
If no button is pressed for 8 seconds or
Text messaging
59
Welcome to the BT text messaging Service on your BT Aqua.
Your BT Aqua can send and receive text messages from
participating mobile networks and compatible landline
telephones in the UK.
The fixed line text service is provided under BT’s terms and
conditions for telephone service. These can be found by
visiting the BT.com website at:
http://www.bt.com/terms/tor.htm
Subscribe to the text messaging service
When you send your first text message from your BT Aqua you
will automatically be registered for the service.
On receipt of your first text through the service, the system
will send you a welcome text message back. You may also
register by sending the word ‘Register’ to 00000 upon which
you will receive a confirmation message.
Cost of the fixed line service
There is no subscription charge (other than the subscription to
Caller Display). Visit the BT.com website (www.bt.com) to find
out how much it costs to send a text message (depends upon
your call package).
IMPORTANT
You must subscribe to your Network
Provider’s Caller Display service so that
you can use text messaging and you must
not withhold your telephone number.
A quarterly fee may be payable, please
contact your network provider for
more details.
You may also send messages to landline
phones that are NOT tex
t compatible.
Messages to non-compatible lines will
be connected t
o voice text and
delivered in spoken words to the
telephone as a call. Please note that
the conversion can translate common
abbreviations and smileys etc, but to
ensure maximum clarity of message
delivery, abbreviations etc should be
used sparingly.
If you experience any problems, please call the Helpline on
0870 605 8047 or email bt.helpdesk@suncorptech.com
Symbols
Emoticons
Send a text message
1. Press .
Or
Press
Menu
,
Text Messaging
is displayed, press
Select
.
2.
Write Message
is highlighted. Press
Select
.
3. Use the keypad to enter your message.
4. Press
Options
.
Send
is highlighted Press
Select
to send the message.
Enter the phone number or press
Search
to open the phonebook
then scroll to the number you want
and press
Select
. Now press
Send
.
Or scroll or to:
Save
Press
Select
to save the message in
the Drafts folder.
Insert Symbol
Press
Select
. The symbol table is
displayed. Press or to
highlight the symbol you want then
press
Insert
.
Insert Emoticon
Press
Select
. The Emoticon table
is displayed. Press or to
highlight the Emoticon you want
60 Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Writing tips
Press Clear to delete incorrect
characters.
Use or to move the cursor
through the text, if you want to
insert/delete text.
Upper & lower case
Press to switch between upper case
ABC, lower case abc letters and numbers.
Maximum number of characters in a
text message is 160. The display shows
a character count
down from 160
down to 0 (Unless message size is set
to 612 characters).
If the text is unsuccessful, the message
Unable to send will be displayed.
In order to send and receive text
messages you must not withhold your
number. On most networks if you
normally withhold your number the 1470
prefix presents your number for you.
then press
Insert
.
Insert Template
Press
Select
. The list of templates
is displayed. Press or to
highlight the Template you want
then press
Insert
.
4. When sending a message, the display shows
Sending
Message
then
Message Sent
.
Standard text entry
With standard text entry you can enter a word by pressing
each letter button a number of times to display the character
you want on the screen. For example, to write the word
“Hello”, press twice, twice, three times,
three times and three times.
Receiving and reading text messages
When you receive a new text message, the icon is
displayed along with
You have X new messages
.
Read a new message
1. The Inbox is opened and the list of messages displayed. If you
press
Back
the message is stored in the Inbox for reading later.
61Text messaging
Do you have two text phone bases
connected to the same phone line?
If you have two text phone base
stations plugged into one line, you are
likely to experience problems receiving
text messages. Normally, only one SMS
enabled base unit (DECT or cordless)
can be plugged into any line.
If you do want to use two base units
and still receive written text you must
delete receive service centre number
from one of the base stations. To do
this on your BT Aqua, see page 66.
This will allow you to send text via
either base station but tex
ts will only
be received on the product with the
active receive centre number.
If the base unit with the active receive
centre number is a DECT product then
all handsets registered to will be able
to receive text messages.
Total number of messages
Your BT Aqua can store up to a total of
50 short messages acr
oss all handset
Outboxes, Drafts boxes and Inboxes.
Memory full alert
If the text mailboxes are full when you
attempt to write a new message the
display shows Memory Full Delete
Messages for 2 seconds. You must
delet
e messages before you can write
and send a new one.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Templates
There are three pre-set templates
Please call
I’ll be there at
What time will you be home?
You can edit the templates, up to a
maximum of 32 characters.
Receiving a call while writing a text
If you are writing a text and you
receive a call the t
ext will be lost.
Sent texts are stored in the Outbox
Your BT Aqua’s outbox is like a redial
list. It holds a copies of up to 5 sent
messages. When the Outbox is full, a
new message replace the oldest.
Saved messages are stored in the
Drafts box
If you save a message t
o complete or
send lat
er it will be stored in the Drafts
box. Only one message can be saved in
each user’s Drafts box.
Received messages are stored in the
Inbox.
2. In the Inbox scroll (to more recent messages) or (to
earlier list of messages) through the list of messages.
3. Highlight the message you want to read and press
Read
or
press
Back
to return to Text messaging menu.
4. Press to return to standby.
Read, forward, delete, view and save numbers
of texts in the Inbox
When you see the new message alert, if you press
Back
the
message is stored in your Inbox so you can read it later.
1. To open the Inbox, press . If you have new messages you
will go straight to the Inbox, if not scroll to
Inbox
and
press
Select
.
2. Scroll or to the message you want and press
Read
.
Scroll or through the message.
3. Press
Options
and scroll or to:
Reply
Press
Select
. Write your reply then press
Options
and select
Send
.
Forward
Press
Select
. The message is displayed.
Press
Options
. Display highlights
Send
.
Press
Select
and enter a number or search
for the number then press
Send
.
62 Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Message Details
You can see who sent the message and then
call them. Press
Select
the sender’s number
is displayed. Press
Dial
if you want to call
the number.
Use Number
To call the sender, press
Select
. The display
shows
Call
. Press
Select
to call the sender
OR to save the number, scroll to
Save
and press
Select
. Enter a name and press
OK
, edit the number if required then press
Save
. Scroll or to the ringtone and
press
Select
. The number is saved in the
phonebook.
Delete
Press
Select
. Press
Yes
to confirm or
No
to cancel.
Edit or send texts in the Drafts box
1. To open the Drafts box, press
Menu
,
Text Messaging
is
displayed.Press
Select
.
2. Scroll to
Drafts
and press
Select
.
3. Press
Edit
to edit your message content.
4. Press
Options
and scroll or to:
63Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Send
Press
Select
to send the message. Enter the
phone number or press
Search
to open the
phonebook then scroll to the number you
want and press
Select
. Press
Send
.
Save
Press
Select
to save the message in the
Drafts
folder.
Insert Symbol
Press
Select
. The symbol table is displayed.
Press or to highlight the symbol you
want then press
Insert
.
Insert Emoticon
Press
Select
. The Emoticon table is
displayed. Press or to highlight the
Emoticon you want then press
Insert
.
Insert Template
Press
Select
. The templates list is displayed.
Press or to highlight the Template you
want then press
Insert
.
6. When sending a message, the display shows
Sending
Message
then
Message Sent
.
Forward or delete texts in the Outbox
1. To open the Outbox box, press
Menu
,
Text Messaging
is
displayed. Press
Select
. Scroll to
Outbox
and press
Select
.
2. Scroll or to the message you want and press
Read
.
Scroll or through the message.
64 Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
3. Press
Options
and scroll or to:
Forward
Press
Select
. The message is displayed.
Press
Options
. Display highlights
Send
.
Press
Select
and enter the number or press
Search
to search the phonebook. When the
number is entered, press
Send
.
Delete
Press
Select
then press
Yes
to confirm or
No
to cancel.
5. Press to return to standby.
Edit templates
1. Press
Menu
,
Text Messaging
is displayed. Press
Select
scroll
to
Templates
and press
Select
.
2. Scroll or to the template you want and press
Options
.
Edit
Press
Select
. Press
Clear
to delete
characters. Enter your template text and
press
Save
.
Delete
Press
Select
. Press
Yes
to confirm or
No
to
cancel.
3. Press to return to standby.
65Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Edit templates
There are three pre-set templates
Please call
I’ll be there at
What time will you be home?
You can change the templates to your
preferred message, up to a maximum
of 32 characters.
If you delete a template without
replacing the text it is marked as
Empty.
All t
emplates are restored if you reset
your BT Aqua to its default settings,
see page 35.
Deleting texts
1. Press
Menu
,
Text
M
essaging
is displayed. Press
Select
scroll
to
Delete Messages
and press
Select
.
2. Scroll or to
Inbox
,
Drafts
,
Outbox
or
All Messages
and press
Select
.
3. Press
Yes
to confirm or
No
to cancel.
4. Press
Back
to return to standby.
Service Centre numbers
To send and receive text messages you need the telephone
number of your Network’s text Centre. If you accidentally
delete the Outgoing or Incoming Service Centre numbers you
will need to re-enter them in order for your text Service to
work. You can enter up to 4 Service Centre numbers – two
incoming and two outgoing.
The Send Centre number is: 1470P1709400.
The Receive Centre is: 080058752.
Add or change Service Centre numbers
1. Press
Menu
,
Text Messaging
is displayed. Press
Select
, scroll
or to
Text Settings
and press
Select
.
2.
Service Centres
is highlighted press
Select
.
66 Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Selecting All messages will delete
all messages stored in your Inbox,
Outbox and Drafts box.
If you have more than one ‘Server
Centre’ stored on your BT Aqua you
will need to select which one you want
to use for sending (see next section).
3. Scroll or to
Receive Centres
or
Send Centre
and
press
Select
.
4. Scroll or to
Centre 1
or
Centre 2
and press
Select
.
5. Enter the number for the centre and press
Save
.
6. Press
Back
to return to the previous menu level. To return to
standby, close the cover or press .
Set send centre
1. Press
Menu
,
Text Messaging
is displayed. Press
Select.
Scroll or to
Text Settings
and press
Select
.
2.
Service Centres
is highlighted press
Select
.
3. Press
Select
again to choose
Set Send Centre
.
4. Scroll or to
Receive Centre 1
or
Receive Centre 2
or
Send Centre 1
or
Send Centre 2
and press
Select
.
5. Press
Back
to return to the previous menu level.
Message alert tone
1. Press
Menu
,
Text Messaging
is displayed. Press
Select.
Scroll to
Text Settings
and press
Select
.
2. Scroll to
Message Alert
and press
Select
.
3. Scroll or to
On
or
Off
and press
Select
.
67Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
When you receive a t
ext message, the
message alert tone will sound. These
beeps can be switched on or off.
4. Press
Back
to return to the previous menu level.
Set message size
1. Press
Menu
,
Text Messaging
is displayed. Press
Select.
Scroll to
Text Settings
and press
Select
.
2. Scroll to
Message Size
and press
Select
.
3. Scroll or to highlight 160 or 612 characters, then
press
Select
.
4. Press
Back
to return to the previous menu level.
User areas
Your BT Aqua is pre-set to make all text messages available to
every user, with all messages sent from and received at a
‘Common Box’.
To keep your messages private, you can set up to 4 PIN
protected personal user areas (sub-addresses). Each personal
user area has its own Inbox and Outbox which are only
accessible when the correct PIN is entered.
You can also keep a common box sub address for incoming
messages that do not need to be kept private.
68 Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
A standard text message is 160
characters long. You can set a message
to be up to 612 characters and the
message will be sent as up to 4 linked
messages each up to 160 characters
long.
Add a user mailbox
1. Press
Menu
,
Text messaging
is displayed. Press
Select.
Scroll to
Text Settings
and press
Select
.
2. Scroll to
Users
and press
Select
.
3.
User 1
is highlighted. Scroll or to select another User.
4. Press
Options
.
Edit
is highlighted. Press
Select
.
5. Enter the user name (up to 8 characters) and press
Save
.
6. Use the single digit mailbox number displayed or enter your
own single digit mailbox number then press
Save
.
7. Enter a 4-digit mailbox PIN and press
Save
.
8. Enter the password again and press
Save
.
9. Press
Back
to return to the previous menu level.
Open and read a mailbox text
Once mailboxes have been set, when you open the SMS text
menu, the mailboxes in use will be displayed. You can open
the General User Mailbox without any password but each user
area requires you to enter the 4-digit password PIN.
1. The display shows
You have X new SMS
.
2. Press
Read
. The mailboxes are displayed. Mailboxes with new
messages are marked with blue dots.
69Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
If you set-up personal user boxes you
must tell people your user area
number. They must put the relevant
user area number at the end of your
telephone number when they send
you a text message. If they do not
include the user area number, the
messages will be stored in the common
box and will be accessible to all users
of your BT Aqua.
The mailbox number can only be any
number from 0-9 but must not be the
same as another user’s mailbox
number or the common or public box
number.
3. Scroll to the mailbox you want and press
Select
.
4. Enter the mailbox 4-digit PIN and press
OK
.
5. Scroll or to the message you want and press
Read
.
Or
1. If you have previously pressed
Back
, the display shows .
2. Press
Menu
, the text icon is displayed. Press
Select
. Mailboxes
with new messages are marked with blue dots.
3. Scroll to the mailbox you want and press
Select
.
4. Enter the mailbox 4-digit PIN and press
OK
.
5. Scroll to
Inbox
and press
Select
.
6. Scroll or to the message you want and press
Read
.
Edit a user mailbox
1. Press
Menu
,
Text Messaging
is displayed. Press
Select.
Scroll to the mailbox you want to edit and press
Select
.
2. Enter the 4 digit mailbox password PIN and press
OK
.
3. Scroll or to
Text Settings
and press
Select
.
4. Scroll or to
Users
and press
Select
.
5. Scroll or to the user mailbox you want to edit and press
Options
.
70 Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
6.
Edit
is highlighted, press
Select
.
7. Enter the current mailbox PIN and press
Select
.
8. Enter the new name and press
Save
.
9. Enter the new one-digit mailbox number and press
Save
.
10. Enter the new 4-digit mailbox password and press
Save
.
11. Re-enter new 4-digit the password and press
Save
.
12. Press
Back
to return to the previous menu level or close the
handset to return to standby.
Delete a user mailbox
1. Press
Menu
,
Text Messaging
is displayed. Press
Select.
Scroll to the mailbox you want to edit and press
Select
.
2. Enter the 4 digit mailbox password PIN and press
OK
.
3. Scroll or to
Text Settings
and press
Select
.
4. Scroll or to
Users
and press
Select
.
5. Scroll or to the user mailbox you want to edit and press
Options
.
6. Scroll to
Delete
and press
Select
.
7. Press
Yes
to confirm or
No
to cancel.
8. Enter the current mailbox PIN and press
OK
.
71Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
9. Press
Back
to return to the previous menu level or close the
handset to return to standby.
Set common mailbox sub address
The default sub-address setting is 9.
1. Press
Menu
,
Text Messaging
is displayed. Press
Select.
2. Scroll or to
Text Settings
and press
Select
.
3. Scroll to
Mailbox Number
and press
Select
.
4. Enter the single digit mailbox number you want and press
Save
. If you enter a number already in use, you hear an error
beep. Enter a different number.
5. Press
Back
to return to the previous menu level or close the
handset to return to standby.
72 Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
73
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Using additional handsets
You can use up to five BT Aqua additional handsets with your
BT Aqua base to extend your phone system without needing
to install extension sockets for each new phone.
Your BT Aqua handset can also be registered to up to 3 other
bases. You can then select the base you would prefer to use.
If you have purchased a BT Aqua multiple pack any additional
handsets come pre-registered to the base.
If you have purchased an additional handset separately you
must register it to your BT Aqua base before it can be used.
Registering an additional handset
At the base:
1. Press and hold for 3 seconds until the base Power / In
use starts flashing. You have up to 60 seconds to register the
handset.
At the handset:
1. If the handset is new and the display shows
Please Register
.
Press
Menu
. The display shows
Registration
. Press
Select
.
Or
If the handset has already been registered to another base the
standby display is shown. Press
Menu
, scroll or to
Registration
and press
Select
.
74
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
2.
Register Handset
is highlighted. Press
Select
.
3. Bases are displayed. If necessary, scroll or to a new base
you wish to register your BT Aqua handset to and press
Select
.
4. Enter the system PIN and press
OK
.
5. The display shows
Searching Base X
(where X is the chosen
base number) then
Handset Registered
.
The handset is automatically assigned the next available
handset number.
Select a base
If your BT Aqua handset is registered to more than one base,
you can select which base to use.
1. Press
Menu
, scroll or to
Registration
and press
Select
.
2. Scroll to
Select Base
and press
Select
.
3. All base numbers are displayed. (In use) is added to bases
where the handset was previously registered to. Scroll or
to the base you want and press
Select
.
4. Display shows
Searching Base….
then the standby display
for that base.
Using additional handsets
Default PIN code = 0000
If registration is not successful first
time, please repeat the process again
incase the base registration period ran
out of time.
If there are already 5 handsets
registered to the base, the registration
will fail. You must de-register another
handset before you can register the
new one.
Use one handset to de-register
another. You cannot de-register the
handset you are using.
De-register a handset
1. Press
Menu
, scroll or to
Registration
and press
Select
.
2. Scroll to
De-register
and press
Select
.
3. Enter the system PIN and press
OK
.
4. Scroll or to the handset you want to de-register and
press
Select
.
5. Press
Yes
to confirm or
No
to cancel. The display confirms
de-
registration
.
6. Press
Back
to return to the previous menu level or close the
handset cover to return to standby.
Internal calls
Call another handset
If you have more than one handset registered to the base, you
can make internal calls between two handsets.
1. Press then the number (1-5) of the handset you want to
call.
2. Press
OK
to dial.
Using additional handsets
Default PIN code = 0000
Handset external display
When an internal call is received, the
display shows Internal Call
Handset X (where X is the calling
handset) and the handset number.
75
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
76
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Transfer a call
You can transfer an external call to another handset registered
to the base.
During your call:
1. Press then the handset number (1-5) you want.
2. Press
OK
to dial or press
End
to cancel the calls request and
return to the caller.
3. When the other handset answers you can announce the caller.
4. Press to complete the transfer or to switch back
and forth between both callers.
3-way conference call
You can hold a 3-way conference call between 2 internal
callers and 1 external caller.
During a call to an external caller:
1. Press then the handset number (1-5) you want.
2. Press
OK
to dial.
3. When the other handset answers you can announce the caller.
4. Press
Join
to begin the conference call. Display shows
Conference Call
.
5. Press or close the handset cover to hang up.
Using additional handsets
If the other handset does not answer,
press End to return to your
original caller.
77
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Help
Phone does not work
• Have you installed the batteries correctly?
• Check that the mains power is correctly connected.
No dial tone
• Is the telephone cord of the base plugged into the phone socket?
• Check that the mains power is correctly connected to the base and to the handset charger(s).
• Only use the telephone cord supplied with the phone.
Cannot dial out or receive calls
• Check that the mains power is correctly connected.
• The batteries may need recharging.
• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
again. If it still does not work disconnect the batteries and mains power for 10 minutes, then
reconnect and try again.
You have a dial tone, but the phone will not dial out
• You may need to change the dial mode from tone to pulse, see page 33.
• If you are connected to a switchboard, check whether you need to dial an access code.
Handset does not ring
• The ringer volume may be switched off, see page 26.
• Check that the mains power is correctly connected.
• Make sure the handset is registered to the base, see page 73.
78
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
No display
• The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries.
icon flashes
• Is the handset registered correctly to the base, see page 73.
• Check that the mains power is correctly connected.
• Check that the handset is within range of the base.
• The batteries are low, place the handset on the base/charger to recharge.
icon not scrolling
• Try cleaning the charging contacts.
• Check that the mains power is correctly connected.
You hear the busy tone when you press .
• Make sure the handset is in range of the base.
• Another handset registered t
o your BT Aqua base may be on the line.
Answering machine does not record any messages
• The memory may be full. Play and delete old messages, see page 55.
Answering machine messages have the wrong date and time
• Have you set the date and time? See page 36.
Help
Cannot access your messages from another phone
• Have you changed the remote access security PIN code? See page 57.
Always keep a note of the new PIN code in a safe place.
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider, see page 42.
• The caller may have withheld their number.
• An exact name/number match was not found in your directory. Check that you have stored the
full STD dialling code.
Cannot register a handset to a base
• You can register a total of 5 handsets to your BT Aqua base and you can register your BT Aqua
handset to up to 4 bases. Check that you have not exceeded the limits.
• Check that you have entered the correct PIN number (default PIN 0000).
• Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line correctly?
• Is the base ringer set to off?
• You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still
experience problems.
Help 79
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
80
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes your BT Aqua can interfere with other electrical equipment if it is placed too close. It
is recommended that you place your BT Aqua at least one metre away from electrical appliances
or metal obstructions to avoid any risk of interference.
Customer Helpline
If you are still experiencing difficulties please call the BT Aqua Helpline on 0870 605 8047 or
email bt.helpdesk@suncorptech.com.
Possible problems with text messaging
Text messages cannot be sent and screen displays Message Sending Failed
• The base station power supply or telephone line cord might not be properly connected.
Check that the base station power supply is plugged into the mains socket and switched on and
that the telephone is plugged into the telephone wall socket.
• There might be a fault on the line. Check your telephone line is working properly.
• You might have deleted the server number in error. See page 66 for instructions on how to enter
the number.
Cannot send text
• Check service centre number is correct including 1470P prefix (this is for BT lines. If you have
another network provider please check the prefix number with them). In order to send and
receive text messages you must not withhold your number. If you normally withhold your number
the 1470 prefix presents your number for you.
Help
Cannot receive text
• You will not be able to receive text messages until you have first sent a message. The first
message sent registers you with the text service.
• More than one text messaging product is plugged into the line. Remove other products.
• Check service centre number is correct.
• Ensure you have subscribed to a Caller Display service and that it is active. You can check this by
noting if your phone displays your caller’s number when you receive an incoming call.
• If you are using personal user areas please ensure you have given people your user area number
and that they are entering it to the end of your telephone number when sending you a text
message.
Text has previously been sent and received but you are now only receiving voice spoken text
messages, from number 0845 6021111
• This may be due to your line being de-registered at the text service centre. All you need to do is
text RESET and send it to 00000. You will receive a confirmation message back.
This assumes that your Caller Display service is active and working on your line. Messages sent to
00000 are free.
Further help and advice for text queries on BT lines:
• BT Residential customers – call 151, choose option 2, when prompted by the Fault Management
Service select option 2, enter your phone number on the handset and wait to speak to a customer
adviser.
• BT Business Customers – call 152, choose option 2, when prompted by the Fault Management
Service select option 2, enter your phone number on the handset and wait to speak to a customer
adviser.
• For other telephone service providers please contact their customer services.
Help 81
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
82
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
General sales enquiries
• BT Residential lines – call 150. BT Business lines – call 152.
• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
• Additional handsets are available from the Helpdesk on 0870 605 8047.
Billing enquiries
• Refer to the telephone number shown on your telephone bill.
Other functions and services available from the text messaging service
By sending the following commands to the BT text self administration facility you can control
functions and capabilities in your text phone and the way messages are handled.
1. Press
Menu
and scroll to
Text Settings
and press
Select
.
2.
Write Message
is highlighted. Press
Select
.
3. Use the keypad to type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
4. Press
Options
. Display highlights
Send
.
5. Enter the number 00000 then press
Send
.
Help
If you are sending a message from a fixed line phone to another fixed line phone
Forces a message you send to be delivered as a voice text even though the
recipient may have a text enabled phone and usually receives written text. This command is
inserted at the start of the message and applies only to that message, e.g.
‘Hello I will be home late’.
You keep hearing an error beep
• You have pressed the wrong button in a sequence. Check the prompts in the display or refer to
instructions in this user guide.
Help 83
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
General information
84
IMPORTANT
This equipment is not designed for making emergency
telephone call when the power fails. Alternative
arrangements should be made for access to
emergency services.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Safety information
• Only use the power supply suitable for the BT Aqua
range. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone. The item code for the base mains power
supply is 028771. The item code for the small mains
power supply for the charger is 036684.
• Use only the approved rechargeable batteries
supplied. Spare rechargeable batteries are available
from the BT Aqua Helpline on 0870 605 8047.
• Do not open the handset (except to replace the
handset batteries) or the base. This could expose you
to high voltages or other risks. Contact the Helpline
on 0870 605 8047 for all repairs.
• Radio signal transmitted between the handset and
base may cause interference to hearing aids.
• It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
• It is recommended that if you have a pacemaker fitted you
check with a medical expert before using this product.
• Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close.
It is recommended that you place your product at
least one metre away from such appliances to
minimise any risk of interference.
• Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Cleaning
• Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a
static shock.
Environmental
• Do not expose to direct sunlight.
• The handset may become warm when the batteries
are being charged or during prolonged periods of use.
This is normal. However, we recommend that to avoid
damage you do not place the product on
antique/veneered wood.
• Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
• Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
• Do not expose your product to fire, explosive or other
hazardous conditions.
• There is a slight chance your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during
an electrical storm.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be
disposed with other household or commercial
waste at the end of its working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimize the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
Guarantee
Your BT Aqua is guaranteed for a period of 12 months
from the date of purchase.
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT Aqua or any
component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as
instructed.
• This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
Prior to returning your product, please read the Help
section beginning on page 77 or contact the Helpline
on 0870 605 8047or email
bt.helpdesk@suncorptech.com for assistance. In the
unlikely event of a defect occurring, please follow the
Helpline’s instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period
has ended, the repair must meet the approval
requirements for connection to the telephone network.
We recommend that you contact BT’s approved repair
agent Helpdesk Solutions on 0870 240 5029 or a
local qualified repairer.
For guarantee purposes proof of purchase is required
so please keep your receipt.
85General information
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Returning your phone
If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line
cords, power supply units and the original batteries.
(Please note that we cannot take responsibility for
goods damaged in transit). Please obtain and keep
proof of posting from the Post Office.
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
one telephone line. Your BT Aqua has a REN of 1. A
total REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephones may not ring. With
different telephone types there is no guarantee of
ringing, even when the REN is less than 4.
Any additional handsets and chargers that you
register have a REN of 0.
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC.
Declaration of Conformance
Hereby, Suncorp Technologies declares that this BT
Aqua is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformance for the BT Aqua is
published on the website:
http://www.suncorptech.com/bt
Connecting to a switchboard
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards, which support tone and
pulse dialling and timed break recall. If in doubt
please consult your service provider.
Inserting a pause
With some switchboards, after dialling the access
code you may have to wait for a moment while the
switchboard picks up an outside line so you will need
to enter a pause in the dialing sequence.
Press and hold to insert a pause (P) before
entering the telephone number.
You may also need to enter a pause when storing
international numbers or charge card numbers.
Recall
You may need to use the recall function if you are
connected to a switchboard/PBX (Private Branch
Exchange), contact your PBX supplier for further
information. The recall function is set to timed break
recall and is also used for BT Calling Feature.
86 General information
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
87
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Wall mounting template
Wall mounting
Important
Before you wall-mount your BT Aqua, check
that you are not drilling into any hidden
wiring.
Before you drill, make sure the power and
telephone line cables will reach the sockets.
1. Use the template to mark the drilling
locations and drill two holes in the wall 6cm
apart horizontally using an 8mm drill bit.
2. Insert the wall plugs if necessary, then insert
the screws leaving about 5mm protruding
from the wall on which to hang the phone.
3. Pull the base out of the stand and slot the
holes on the back of the base over the screw
heads and gently pull the base down to make
sure it is securely in place.
Wall plug
Screw
XXmm
Wall
6cm
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Par
tnership Ltd.
Printed in China
BT Aqua (04/07) 3
… 85 …

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