11-EN
6 Solution suggestions for problems
Problem Cause Explanation / Suggestion
Programcannot
bestartedor
selected.
Machinemayhaveswitched
toselfprotectionmodedueto
aninfrastructureproblem(such
aslinevoltage,waterpressure,
etc.).
Resetyourmachinebypressing“Start/Pause/
Cancel”buttonfor3seconds.(see,Cancelinga
Program)
Thereiswater
comingfromthe
bottomofthe
machine.
Theremightbeproblemswith
hosesorthepumpfilter.
Besurethesealsofthewaterinlethosesare
securelyfitted.
Tightlyattachthedrainhosetothetap.
Makesurethatthepumpfilteriscompletelyclosed.
Machinestopped
shortlyafterthe
programstarted.
Machinecanstoptemporarily
duetolowvoltage.
Itwillresumeoperatingwhenthevoltageisbackto
thenormallevel.
Itcontinuously
spins.
Remainingtime
doesnotcount
down.
Theremaybeanimbalanceof
laundryinthemachine.
Theautomaticspincorrectionsystemmighthave
beenactivatedduetotheunbalanceddistributionof
thelaundryinthedrum.
Thelaundryinthedrummaybeclustered(bundled
laundryinabag).Laundryshouldberearrangedand
re-spun.
Nospinningisperformedwhenthelaundryis
notevenlydistributedinthedrumtopreventany
damagetothemachineandtoitsenvironment.
Itcontinuously
washes.
Remainingtime
doesnotcount
down.
Inthecaseofapaused
countdownwhiletakingin
water:
Timerwillnotcountdownuntil
themachineisfilledwiththe
correctamountofwater.
Themachinewillwaituntilthereisasufficient
amountofwatertoavoidpoorwashingresultsdue
tolackofwater.Thenthetimerwillstarttocount
down.
Inthecaseofapaused
countdownattheheatingstep:
Timewillnotcountdownuntil
theselectedtemperaturefor
theprogramisreached
Inthecaseofapaused
countdownatthespinning
step:
Theremaybeanimbalanceof
laundryinthemachine.
Theautomaticspincorrectionsystemmighthave
beenactivatedduetotheunbalanceddistributionof
thelaundryinthedrum.
Thelaundryinthedrummaybeclustered(bundled
laundryinabag).Laundryshouldberearrangedand
re-spun.
Nospinningisperformedwhenthelaundryis
notevenlydistributedinthedrumtopreventany
damagetothemachineandtoitsenvironment.