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Washing Machine

User Manual

B5WT5941082W

2820530216/ EN/ / 28/07/2022 09:42

EN / 2

Table of Contents

1 Safety Instructions ........................ 4

1.1 Intended Use ............................... 4

1.2 Safety of Children, Vulnerable

Persons and Pets ........................

1.3 Electrical Safety........................... 5

1.4 Handling Safety ........................... 5

1.5 Installation Safety ........................ 6

1.6 Operational Safety....................... 7

1.7 Maintenance and Cleaning

Safety ..........................................

2 Important Instructions for Envir-

onment ...........................................

2.1 Compliance with WEEE Directive 9

2.2 Package Information.................... 9

3 Technical Speciﬁcations .............. 10

4 Installation ..................................... 11

4.1 Appropriate Installation Location . 11

4.2 Assembly of Bottom Panel Cov-

ers................................................

4.3 Removing Transportation Safety

Bolts.............................................

4.4 Connecting to Water Supply........ 12

4.5 Connecting the Drain Hose to the

Drain ............................................

4.6 Adjusting the Stands.................... 13

4.7 Electrical Connection................... 13

4.8 Start Up ....................................... 14

5 Preparation .................................... 14

5.1 Sorting the Laundry ..................... 14

5.2 Preparing Laundry for Washing... 14

5.3 Tips for Energy and Water Sav-

ing................................................

5.4 Loading the Laundry.................... 15

5.5 Correct Load Capacity................. 15

5.6 Using Detergent and Softener ..... 15

5.7 Tips for Efficient Washing............ 17

5.8 Displayed Programme Duration .. 18

6 Operating the Product .................. 18

6.1 Control Panel............................... 19

6.2 Symbols on the Display ............... 20

6.3 Programme and Consumption

Table............................................

6.4 Programme Selection .................. 23

6.5 Programmes ................................ 23

6.6 Temperature Selection ................ 26

6.7 Spin Speed Selection.................... 26

6.8 Auxiliary Function Selection.......... 27

6.8.1 Auxiliary Functions .................... 27

6.8.2 Functions/Programmes Selec-

ted by Pressing the Function

Keys for 3 Seconds ...................

6.9 End Time....................................... 29

6.10 Starting the Programme................ 30

6.11 Loading Door Lock........................ 30

6.12 Changing the Selections After

Programme has Started................

6.13 Cancelling the Programme ........... 32

6.14 End of Programme........................ 32

6.15 HomeWhiz Feature and Remote

Control Function............................

6.15.1 HomeWhiz Setup ...................... 33

6.15.2 Setting up a Washing Machine

Connected to Someone Else's

Account .....................................

6.15.3 Remote Control Function and

Using It ......................................

6.15.4 Troubleshooting......................... 35

6.16 Drum Illumination .......................... 35

7 Maintenance and Cleaning............ 35

7.1 Cleaning the Detergent Drawer .... 35

7.2 Cleaning the Loading Door and

the Drum .......................................

7.3 Cleaning the Body and Control

Panel.............................................

7.4 Cleaning the Water Intake Filters.. 36

7.5 Draining Remaining Water and

Cleaning the Pump Filter ..............

8 Troubleshooting ............................. 38

9 DISCLAIMER / WARNING .............. 42

EN / 3

Please read this user manual first!

Dear Customer,

Thank you for choosing Beko product. We hope that you get the best results from your

product which has been manufactured with high quality and state-of-the-art technology.

Therefore, please read this entire user manual and all other accompanying documents

carefully before using the product.

Follow all warnings and information in the user manual. Thus, you protect yourself and

your product against possible dangers.

Keep the user manual. If you hand over the product to someone else, provide the user

manual as well. Warranty terms, usage and troubleshooting methods of your product are in

user guide.

Symbols and Definitions

The following symbols are used in the user guide:

Danger that could result in death or injury.

Important information or useful hints about usage.

Read the user manual.

Recyclable materials.

Hot surface warning.

WARNING Danger that may result in property damage to the product or its environment.

EN / 4

1 Safety Instructions

This section includes the safety

instructions necessary to pre-

vent the risk of personal injury or

material damage.

Our company shall not be held

responsible for damages that

may occur if these instructions

are not observed.

• Installation and repair opera-

tions shall always be per-

formed by Authorised Service.

• Use original spare parts and

accessories only.

• Do not repair or replace any

component of the product un-

less it is clearly specified in the

user manual.

• Do not modify the product.

1.1 Intended Use

• The product's bench life is 10

years. During this period, ori-

ginal spare parts will be avail-

able to operate the appliance

properly.

• This product has been de-

signed for domestic use. It is

not for commercial purposes or

it should not be used out of its

intended use.

• The product must only be used

for washing and rinsing of

laundry that are marked ac-

cordingly

• This appliance is intended to

be used in household and sim-

ilar applications. For example;

– Personnel kitchens of stores,

offices and other work envir-

onments;

– Ranches,

– By customers of hotels, mo-

tels and other accommoda-

tion facilities,

– Bed and breakfasts, hostel-

like environments,

– Common areas of apartment

blocks or laundries.

1.2 Safety of Children,

Vulnerable Persons

and Pets

• This product may be used by

children aged 8 years and

older and persons with under-

developed physical, sensory or

mental capabilities or lack of

experience and knowledge if

they have been given supervi-

sion or instruction concerning

use of the appliance in a the

product safe way and the haz-

ards involved.

• Children under the age of 3

should be kept away unless

continuously supervised.

• Electrical products are danger-

ous for children and pets. Chil-

dren or pets should not play

EN / 5

with, climb on top or inside the

product. Check inside the

product before use.

• Use child lock to prevent chil-

dren from intervening with the

product.

• Do not forget to close the load-

ing door when leaving the

room where the product is loc-

ated. Children and pets may

get locked inside and drown.

• Children should not perform

cleaning and user mainten-

ance works without an adult’s

supervision.

• Keep the packaging materials

away from children. Risk of in-

jury and suffocation.

• Keep all detergents and addit-

ives used for the product away

from children’s reach.

• Cut the power cable and break

and deactivate the locking

mechanism of the loading door

before disposing of the product

for children’s safety.

1.3 Electrical Safety

• Product should be unplugged

during installation, mainten-

ance, cleaning and repair pro-

cedures.

• If the power cable is damaged,

it must be replaced by the au-

thorised service in order to

avoid possible risks.

• Do not tuck the power cable

under and behind the product.

Do not place heavy objects on

the power cable. Do not over

bend, crush and touch the

power cable to sources of

heat.

• Do not use an extension cord,

multi-plug or adaptor to oper-

ate your product.

• The plug shall be easily ac-

cessible. If this is not possible,

a mechanism that meets the

electrical legislation and that

disconnects all terminals from

the mains (fuse, switch, main

switch, etc.) shall be available

on the electrical installation.

• Do not touch the plug with wet

hands.

• When unplugging the appli-

ance, don't hold the power

cord, but the plug.

• Make sure the plug is not wet,

dirty or dusty.

1.4 Handling Safety

• Unplug the product before

moving, remove the water out-

let and water main connec-

tions. Drain any water left in-

side the product.

• The product is heavy, do not

move alone. Do not hold ex-

truding parts such as the laun-

dry loading door to lift and

EN / 6

move the product. The upper

tray should be tightly fixed for

moving.

• Your product is heavy; it

should be carried carefully by

two people if a staircase is in-

volved. It may cause injuries if

your product falls on you. Do

not hit and drop the product

while carrying.

• Carry the product in an upright

position.

• Make sure that the hoses as

well as the power cable are not

folded, pinched or crushed

after the product is fitted into

its place after installation or

cleaning procedures.

1.5 Installation Safety

• Check the information on the

manual and installation instruc-

tions to prepare the product for

installation and make sure the

electrical mains, clean water

mains and water outlet are

suitable. If not, call a qualified

electrician and plumber to

have them make the neces-

sary arrangements. These op-

erations are the responsibility

of the customer.

• Check for any damage on the

product before installing it. Do

not have the product installed

if it is damaged.

• Injuries may occur if hands are

put into uncovered slots. Close

the holes of the transportation

safety bolts with plastic plugs.

• Do not install or leave the

product at locations where it

may be exposed to external

environment conditions.

• Do not install the product at

locations where the temperat-

ure drops below 0 ºC.

• Do not place the product on a

carpet or similar surface. It

would create fire hazard since

it cannot receive air from un-

derneath.

• Place the product on a level

and hard surface and balance

with the adjustable legs.

• Connect the product to a

grounding plug protected by a

fuse suitable to the current val-

ues on the type label. Make

sure the grounding is carried

out by an expert electrician. Do

not use the product without

suitable grounding to local/na-

tional regulations.

• Plug the product in a socket

with voltage and frequency val-

ues suitable to those indicated

on the type label.

• Do not plug the product to

loose, broken, dirty, greasy

sockets or sockets that has

come out their seats or sock-

ets with a risk of water contact.

EN / 7

• Use the new hose set provided

with the product. Do not re-use

old hose sets. Do not make

additions to the hoses.

• Connect the water inlet hose

directly to the water tap. The

pressure from the tap should

be minimum 0.1 MPa (1 bar)

and maximum 1MPa (10 bars).

10 to 80 litres of water should

be running from the tap in a

minute in order for the product

to function properly. If the wa-

ter pressure is above 1 MPa

(10 Bars), a pressure-reducing

valve should be fitted. The

maximum allowed temperature

is 25°C.

• Fit the end of the water dis-

charge hose to the dirty water

discharge drain, the sink or the

bathtub.

• Place the power cable and

houses in locations without risk

of tripping.

• Do not install the product be-

hind a door, a sliding door or at

another location that will pre-

vent the door from opening

completely.

• If a drier is to be placed on the

product, fix with a suitable con-

nection apparatus obtained

from the authorised service.

• There is a risk of contact with

electrical pieces when the up-

per trays is removed. Do not

dismantle the upper tray of the

product.

• Place the product at least 1 cm

away from the edges of fur-

niture.

1.6 Operational Safety

• When you are using the appli-

ances, use only detergents,

softeners and supplements

suitable for washing machines.

• Do not use chemical solvents

on the product. These materi-

als contain an explosion risk.

• Do not operate defective or

damaged products. Unplug the

product (or turn off the fuse it

is connected to), turn off the

water tap and call an author-

ised service.

• Do not place sources of igni-

tion (burning candle, cigar-

ettes, etc.) or sources of heat

(irons, furnaces, ovens, etc.)

on top of or near the product.

Do not put inflammable/explos-

ive materials near the product.

• Do not get on the product.

• Unplug the product and turn off

the tap if you will not be using

the product for long periods.

• Detergent/maintenance materi-

als may splash out of the de-

tergent drawer if it is opened

while the machine is working

Contact of the detergent with

your skin and eyes is danger-

ous.

EN / 8

• Make sure pets do not climb

inside the product. Check in-

side the product before use.

• Do not force open the locked

loading door. The door will

open once the washing is com-

pleted. If the door does not

open, use the solutions for

“loading door does not open”

error in the Troubleshooting

section.

• Do not wash elements contam-

inated with gasoline, kerosene,

benzene, reducers, alcohol or

other inflammable or explosive

materials and industrial chem-

icals.

• Do not directly use dry clean-

ing detergent and do not wash,

rinse or spin laundry contamin-

ated with dry cleaning deter-

gent.

• Do not place your hands into

the rotating drum. Wait until

the drum no longer rotates.

• Do not place your hand or a

metal object under the wash-

ing machine.

• If washing laundry at high tem-

peratures, the discharged

washing water would burn your

skin if in contact with your skin,

for ex. when the discharge

hose is connected to the tap.

Do not touch the discharge

water.

• Take the following precautions

to prevent formation of biofilm

and malodours:

– Make sure the room where

the washing machine is

placed is well ventilated.

– Wipe the door gasket and

loading door glass with a dry

and clean cloth at the end of

the programme.

• The glass of the loading door

will heat up when washing at

high temperatures. Therefore,

do not touch the loading door

glass while washing, especially

children.

1.7 Maintenance and

Cleaning Safety

• Do not wash the product with

pressure washers, by spraying

vapour, water or pouring wa-

ter.

• Do not use sharp or abrasive

tools to clean the product. Do

not use household cleaners,

soap, detergent, gas, gasoline,

thinner, alcohol, varnish, etc.

while cleaning.

• Cleaning agents containing

solvents might reek poisonous

fumes( for ex. cleaning

solvent. Do not use cleaning

products containing solvents.

EN / 9

• There may be detergent

residues in the detergent

drawer when you open it for

cleaning.

• Do not dismantle the filter of

the discharge pump while the

product is running.

• The temperature in the ma-

chine may rise up to 90ºC.

Clean the filter after the water

in the machine cools down in

order to avoid risk of getting

burnt.

2 Important Instructions for Environment

2.1 Compliance with WEEE Direct-

ive

This product complies with EU

WEEE Directive (2012/19/EU).

This product bears a classifica-

tion symbol for waste electrical

and electronic equipment

(WEEE).

This product has been manu-

factured with high quality parts and materi-

als which can be reused and are suitable

for recycling. Do not dispose of the waste

product with normal domestic and other

wastes at the end of its service life. Take it

to the collection center for the recycling of

electrical and electronic equipment. Please

consult your local authorities to learn about

these collection centers.

Compliance with RoHS Directive:

The product you have purchased complies

with EU RoHS Directive (2011/65/EU). It

does not contain harmful and prohibited

materials specified in the Directive.

2.2 Package Information

Packaging materials of the product are

manufactured from recyclable materials in

accordance with our National Environment

Regulations. Do not dispose of the pack-

aging materials together with the domestic

or other wastes. Take them to the pack-

aging material collection points designated

by the local authorities.

EN / 10

3 Technical Speciﬁcations

Supplier’s name or commercial brand Beko

Model name B5WT5941082W

7178586900

Nominal Capacity (kg) 9

Maximum spin speed (cycle/min) 1400

Built-In No

Height (cm) 84

Width (cm) 60

Depth (cm) 58

Single Water inlet / Double Water inlet + / -

Electrical input (V/Hz) 230 V / 50Hz

Total current (A) 10

Total power (W) 2200

Main model code 1621

The model information as stored in the product database

can be reached by entering following website and

searching for your model identifier (*) found on energy la-

bel.

https://eprel.ec.europa.eu/

The consumption values apply when wireless network connection is turned off.

EN / 11

4 Installation

Please read the “Safety Instruc-

tions” section first!

Your washing machine automatic-

ally detects the amount of laundry

placed inside when selecting a pro-

gram.

While installing the product, before

the first use, calibration should be

done to ensure that the laundry

amount is detected in the most ac-

curate way.

To do this, select the Drum Clean-

ing* program and cancel the spin

function. Start the program without

laundry. Wait for the program to fin-

ish, which will take about 15

minutes.

*The program name may vary de-

pending on the model. For the ap-

propriate program selection, review

the program descriptions section.

• Please contact the nearest Authorised

Service for the installation of the appli-

ance.

• Make sure that the installation and elec-

trical connections of the product are per-

formed by authorised service agent.

Manufacturer shall not be held respons-

ible for damages caused by operations

performed by unauthorised persons.

• Preparation of the location and electrical,

tap water and waste water installations at

the place of installation is under cus-

tomer's responsibility.

• Make sure that the water inlet and dis-

charge hoses as well as the power cable

are not folded, pinched or crushed while

pushing the product into its place after in-

stallation or cleaning procedures.

• Prior to installation, visually check if the

product has any defects on it. Do not

have the product installed if it is dam-

aged. Damaged products cause risks for

your safety.

4.1 Appropriate Installation Loca-

tion

• Place the product on a hard and level

floor. Do not place it onto a carpet with

high pile or other similar surfaces. Inap-

propriate floor may cause problems of

noise and vibration

• Total weight of the washing machine and

the dryer -with full load- when they are

placed on top of each other reaches to

approx. 180 kilograms. Place the product

on a solid and flat floor that has sufficient

load carrying capacity.

• Do not place the product on the power

cable.

• Do not install the product at places where

temperature may fall below 0 ºC. Freez-

ing might damage your product.

• Leave a minimum space of 1 cm

between the product and the furniture.

• If you will install the product on a surface

with steps, never place it close to the

edge.

• Do not place the product on any platform.

• Do not place heat sources such as

cooker, irons, ovens, heater etc. on the

appliance and do not use them on the

product.

4.2 Assembly of Bottom Panel

Covers

• In order to increase the sound comfort of

the product, attach cover A after remov-

ing the package foam.

Cover A

Tilt the machine back slightly. Rest the tabs

of Cover A against the lower panel. Com-

plete the assembly by rotating the cover.

EN / 12

• Cover B and the Cap are optional. If

available, attach cover B and the Cap.

Cover B

Rest the tabs of Cover B against the lower

panel. Complete the assembly by rotating

the cover.

Cap

Insert the cap by pushing it with your finger.

4.3 Removing Transportation

Safety Bolts

a. Loosen all transportation safety bolts

with an appropriate wrench until they

turn freely.

b. Bend the inner part by pressing it at the

grip areas and pull the part out.

c. Attach the plastic covers supplied in the

User Manual bag into the holes on the

rear panel.

NOTICE

Remove the transportation safety

bolts before operating the product.

Otherwise, the product will get

damaged.

NOTICE

Keep the transportation safety bolts

in a safe place to reuse when the

product needs to be moved again

in the future.

Install the transportation safety

bolts in reverse order of the disas-

sembly procedure.

Never move the product without the

transportation safety bolts properly

fixed in place.

4.4 Connecting to Water Supply

NOTICE

Models with a single water inlet

shall not be connected to the hot

water tap. In such a case the laun-

dry will get damaged or the product

will switch to protection mode and

will not operate.

Do not use old or used water inlet

hoses on a new product. It may

cause water leakage from your ma-

chine and stain your laundry.

a. Tighten all hose nuts by hand. Never

use a tool when tightening the nuts.

b. Open the taps completely after making

the hose connection to check for water

leaks at the connection points. If any

leak occurs, turn off the tap and remove

the nut. Check the gasket and tighten

the nut carefully again. In order to pre-

vent the water leaks and resultant dam-

ages, keep the taps closed when you do

not use the product.

EN / 13

4.5 Connecting the Drain Hose to

the Drain

a. Attach the end of the drain hose directly

to waste water drain, washbasin or

bathtub.

Your house will be flooded if the

water draining hose is dislocated

during water draining. There is also

a risk of burning due to the high

washing temperatures. In order to

prevent such situations and make

sure that the product performs wa-

ter intake and drain processes

without any problem, fix the drain

hose securely.

b. Connect the drain hose to a minimum

height of 40 cm and a maximum height

of 100 cm.

c. Installing the water draining hose at

ground level or close to the floor (40 cm

below) and then raising it makes water

discharge difficult and the laundry may

come out extremely wet. Thus, follow

the heights provided in the figure.

d. To prevent the waste water to go back

into the product again and to ensure

easy drainage, do not immerse the end

of the hose into the waste water or do

not insert it into the drain for more than

15 cm. If it is too long, cut it short.

e. The end of the hose should not be bent,

it should not be stepped on and the

hose must not be pinched between the

drain and the product. Otherwise, water

discharge issues may emerge.

f. If the length of the hose is too short, use

it by adding an original extension hose.

The overall length of the hose shall not

be longer than 3.2 m. To prevent water

leaks, always secure the connection

between the extension hose and the

draining hose of the product with a suit-

able clamp so that it does not come off

and cause leaks.

4.6 Adjusting the Stands

NOTICE

In order to ensure that the product

operates more silently and vibra-

tion-free, it must stand level and

balanced on its feet. Ensure that

the product is balanced by adjust-

ing the feet. Otherwise, the product

may move from its place and cause

crushing, noise and vibration prob-

lems.

To avoid damaging the lock nuts,

do not use any tools to loosen the

nuts.

a. Loosen the lock nuts on the feet by

hand.

b. Adjust the feet until the product stands

level and balanced.

c. Tighten all lock nuts again by hand.

4.7 Electrical Connection

Connect the product to a grounded outlet

protected by a 16 A fuse. Our company

shall not be responsible for the damages

that shall be incurred due to using the

product without grounding according to

local regulations.

• Connection must comply with national

regulations.

• The electrical connection cable infra-

structure of the product must be ad-

equate and suitable for product require-

ments. It is recommended to use a resid-

ual current device.

• Power cable plug must be within easy

reach after installation.

• If the current supply to the fuse or

breaker in the house is less than 16

Amps, have a qualified electrician install

a 16 amp supply.

EN / 14

• The voltage specified in the "Technical

specifications" section must be equal to

your mains voltage.

• Do not make connections via extension

cables or multi-plugs. Overheating and

burning may occur due to the connecting

cable.

Damaged power cables should be

replaced by the authorised service

in order to prevent possible danger.

4.8 Start Up

Before starting to use the product make

sure that the preparations described in sec-

tion “Environmental instructions” and “In-

stallation”. To prepare the product for

washing laundry, perform first operation in

Drum Cleaning programme. If this pro-

gramme is not available in your product,

apply the method which is described in sec-

tion "Cleaning the loading door and the

drum".

Some water has remained in the

product due to the quality control

processes in the production. It is

not harmful for the product.

5 Preparation

Please read the “Safety Instruc-

tions” section first

5.1 Sorting the Laundry

• Sort laundry according to type of fabric,

colour, and degree of soiling and allow-

able water temperature.

• Always observe the instructions given on

the garment care labels.

5.2 Preparing Laundry for Washing

• Laundry items with metal attachments

such as, underwiring, belt buckles or

metal buttons will damage the product.

Remove the metal pieces or wash such

clothes by putting them in a laundry bag

or pillow case.

• Take out all substances in the pockets

such as coins, pens and paper clips, and

turn pockets inside out and brush. Such

objects may damage the product or

cause noise problem.

• Put small size clothes such as infant’s

socks and nylon stockings in a laundry

bag or pillow case.

• Place curtains in without compressing

them. Remove curtain attachment items.

Curtain attachment items may cause

pulling and tearing on the curtain.

• Fasten zippers, sew loose buttons and

mend rips and tears.

• Wash “Machine washable” or “Hand

washable” labelled products only with an

appropriate programme.

• Do not wash colours and whites together.

New, dark coloured cottons release a lot

of dye. Wash them separately.

• Tough stains must be treated properly

before washing.

• Wash trousers and delicate laundry

turned inside out.

• Laundry that are subjected to materials

such as flour, lime dust, milk powder, etc.

intensely must be shaken off before pla-

cing into the product. Such dusts and

powders on the laundry may build up on

the inner parts of the product in time and

can cause damage.

5.3 Tips for Energy and Water Sav-

ing

Following information will help you use the

product in an ecological and energy/water-

efficient manner.

EN / 15

• Operate the product in the highest load

capacity allowed for the programme you

have selected, but do not overload. See

"Programme and consumption table"

• Observe the temperature instructions on

the detergent packaging.

• Wash slightly soiled laundry at low tem-

peratures.

• Use faster programmes for small quantit-

ies of lightly soiled laundry.

• Do not use prewash and high temperat-

ures for laundry that is not heavily soiled

or stained.

• If you plan to dry your laundry in a dryer,

select the highest spin speed recommen-

ded during washing process.

• Do not use more detergent than the re-

commended amount on the detergent

packaging.

5.4 Loading the Laundry

a. Open the loading door.

b. Put the laundry items into the product in

a loose manner.

c. Push the loading door to close until you

hear a locking sound. Ensure that no

items are caught in the door. The load-

ing door is locked while a programme is

running. The door lock will open once

the programme is completed. Then you

can open the loading door. If the door

does not open, apply the solutions

provided for “Loading door cannot be

opened” error in the Troubleshooting

section.

5.5 Correct Load Capacity

The maximum load capacity depends on

the type of laundry, the degree of soiling

and the desired washing programme.

The product automatically adjusts the water

amount according to the weight of the laun-

dry put inside it.

Follow the instructions in “Pro-

gramme and consumption table”.

When the appliances is overloaded

product’s washing performance will

drop. Moreover, noise and vibration

problems may occur.

5.6 Using Detergent and Softener

WARNING

Read the manufacturer instructions

on the package while using deter-

gents, softeners, starch, bleach and

decolourants, anti-limescale and

follow the dosage information

provided. Use a measuring cup, if

any.

The detergent drawer comprises of three

compartments:

(1) for prewash,

(2) for main washing,

(3) for softener,

( ) a syphon piece in the softener com-

partment,

( ) there is a liquid detergent apparatus

for liquid detergent use in the main washing

compartment.

Detergent, Softener and Other Cleaning

Agents

• Add detergent and softener before start-

ing the washing programme.

• Do not leave the detergent drawer open

when the washing programme is on.

• If you are using a programme without

pre-washing, do not put detergent in the

pre-wash compartment (compartment no.

“1”).

• If you are using a program with prewash,

start the machine after adding powder

detergent to the prewash and main wash

compartments (compartments 1 and 2).

EN / 16

• Do not select a programme with pre-

washing if you are using a detergent pod

or dispensing ball. Place the detergent

pod or the dispensing ball directly among

the laundry in the product.

• If you are using a liquid detergent, follow

the directions under “Liquid detergent

use” and do not forget to bring the liquid

detergent apparatus to the correct posi-

tion.

Choosing the Detergent type

Detergent type to be used depends on the

washing programme, fabric type and col-

our.

• Use different detergents for coloured and

white laundry.

• Wash your delicate clothes only with spe-

cial detergents (liquid detergent, wool

shampoo, etc.) intended solely for delic-

ate clothes and at suggested pro-

grammes.

• When washing dark coloured clothes and

quilts, it is recommended to use liquid de-

tergent.

• Wash woollens at suggested programme

with special detergent made specifically

for woollens.

• Please review the programme descrip-

tions part for suggested programme for

different textiles.

• All recommendations about detergents

are valid for selectable temperature

range of programmes.

Only detergents, softeners and ad-

ditives suitable for washing ma-

chines should be used.

Do not use soap powder.

Adjusting the Detergent Amount

The amount of detergent depends on the

amount of laundry, how soiled they are and

the water hardness.

• Do not exceed the recommended dosage

values on the detergent packaging in or-

der to eliminate excessive foam and poor

rinsing problems, to save money and pro-

tect the environment.

• Use less amounts of detergent for fewer

or less soiled laundry.

Using Softeners

Put the softener in the softener compart-

ment of the detergent drawer.

• Do not exceed the (>max<) level sign in

the softener compartment.

• If the softener is not fluid, dilute with wa-

ter before placing in the softener com-

partment.

WARNING

Do not use liquid detergents or

other materials with cleaning prop-

erties unless they are intended for

use in washing machines for

softening the laundry.

Using Liquid Detergents

If the Product Has a Liquid Detergent

Apparatus

• Press and rotate the apparatus at where

it is shown when you want to use liquid

detergents. The part falling below will

serve as a barrier for liquid detergent.

• Clean with water at its place or by remov-

ing from its place when it is necessary.

Do not forget to place the apparatus in

the main washing compartment (com-

partment no. “2”) after cleaning.

• The apparatus should be up if you will

use a powder detergent. The fan that you

would see in this position will mix the

powder detergent and help it to dissolve.

Use of Gel and Tablet Detergents

• If the detergent is fluid and there is no li-

quid detergent compartment in your

product, place the gel detergent in the

main washing detergent compartment in

first water intake. If your product has a li-

quid detergent compartment, fill the com-

partment with detergent before starting

the programme.

EN / 17

• If the gel detergent is not fluid or is in a

capsule liquid tablet, place directly inside

the drum before washing.

• Put the tablet detergent in the main

washing compartment (compartment no.

“2”) or directly inside the drum before

washing.

Using Starch

• Put in the liquid starch, powder starch or

fabric dye in the softener compartment.

• Do not use softener and starch in the

same washing programme simultan-

eously.

• Wipe the inside of the product with a

damp and clean cloth after using starch.

Using Anti-Limescale

• When necessary, only use anti-limescale

produced for washing machines.

Using Bleach and Decolourants

• Select a programme with pre-washing

and add bleach at the start of pre-wash-

ing. Do not put detergent in the pre-wash

compartment. As an alternative applica-

tion, select a programme with additional

rinsing and add the bleach while the

product is receiving water to the deter-

gent compartment in the first rinsing step.

• Do not mix and use bleach and detergent

together.

• As bleach may cause skin irritation use

only small amounts (1/2 tea cups - ap-

proximately 50 ml and rinse the laundry

well.

• Do not pour bleach directly onto the laun-

dry.

• Do not use bleach for coloured clothes.

• Select a programme with low temperat-

ure washing while using oxygen-based

decolourants.

• Oxygen-based decolourants can be used

together with detergents. However, if it

does not have the same viscosity as the

detergent, first place the detergent in

compartment no. “2” in the detergent

drawer and wait for the product to rinse

away the detergent during water intake.

Add the decolourant to the same com-

partment while the machine continues

taking in water.

5.7 Tips for Efficient Washing

Clothes

Light Colours and

Whites Colours Black/Dark Col-

ours

Delicates/Wool-

lens/Silks

(Recommended temperat-

ure range based on soil

level: 40-90 °C)

(Recommended temper-

ature range based on

soil level: cool -40 °C)

(Recommended

temperature range

based on soil level:

cool -40 °C)

(Recommended

temperature

range based on

soil level: cool -30

°C)

EN / 18

Soiling Level

Heavily Soiled

(difficult stains

such as grass,

coffee, fruits

and blood.)

It may be necessary to

pre-treat the stains or per-

form prewash.

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended

for heavily soiled clothes.

It is recommended to use

powder detergents to

clean clay and soil stains

and the stains that are

sensitive to bleaches.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for heavily soiled

clothes. It is recommen-

ded to use powder de-

tergents to clean clay

and soil stains and the

stains that are sensitive

to bleaches. Detergents

which do not contain de-

colourant should be

used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for heavily

soiled clothes.

Prefer liquid de-

tergents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

Normally

Soiled

(For example,

stains caused

by body on col-

lars and cuffs)

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended

for normally soiled

clothes.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for normally soiled

clothes. Detergents

which do not contain de-

colourant should be

used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for moderately

soiled clothes.

Prefer liquid de-

tergents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

Lightly Soiled

(No visible

stains exist.)

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended

for lightly soiled clothes.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for lightly soiled clothes.

Detergents which do not

contain decolourant

should be used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for lightly

soiled clothes.

Prefer liquid de-

tergents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

5.8 Displayed Programme Duration

You can view the programme duration on

the display of your machine while selecting

a programme. Depending on the amount of

laundry you have loaded into your machine,

foaming, unbalanced load conditions, fluc-

tuations in power supply, water pressure

and programme settings, the programme

duration is automatically adjusted while the

programme is running.

SPECIAL CASE: At programme start of

Cottons and Cotton Eco programmes, dis-

play shows the duration of half load. It is

the most common use case. After pro-

gramme starts, in 20-25 minutes actual

load is detected by the machine. And if the

detected load is higher than half load;

washing programme will be adjusted ac-

cordingly and programme duration in-

creased automatically. You can follow this

change on the display.

6 Operating the Product

Please read the “Safety Instruc-

tions” section first!

EN / 19

6.1 Control Panel

2 3 4

56789101112

1 Programme Selection Button 2 Temperature Level Lights

3 Spin Level Indicator Lights 4 Display

5 Start/Pause Button 6 Remote Control Button

7 End Time Setting Button 8 Auxiliary Function Button 3

9 Auxiliary Function Button 2 10 Auxiliary Function Button 1

11 Spin Speed Adjustment Button 12 Temperature Setting Button

EN / 20

6.2 Symbols on the Display

1 2 3 4 5

91011121314151617

1 Temperature Indicator 2 Spin Speed Indicator

3 Duration information 4 Door lock is engaged symbol

5 Programme follow-up indicator 6 No Water indicator

7 Add Garment Indicator 8 Bluetooth Connection Indicator

9 Remote Control Indicator 10 Delayed Start Enabled Indicator

11 Auxiliary Function Indicators 3 12 Child Lock Enabled symbol

13 Auxiliary Function Indicators 2 14 Auxiliary Function Indicators 1

15 No spin indicator 16 Rinse Hold Indicator

17 Cold Water indicator

The visuals used for machine de-

scription in this section are schem-

atic and may not match exactly with

the features of your machine.

EN / 21

6.3 Programme and Consumption Table

Auxiliary Functions

Programme

Temperature

°C

Max. Load

(kg)

Water Con-

sumption (l)

Energy Con-

sumption

(kWh)

Max. Speed

Steam

Extra Rinsing

Quick Wash

Pre-wash

Anti-Crease+

Temperature °C

Katoen

90 9 98 2,75 1400 • • • • • Cold - 90

60 9 98 2,00 1400 • • • • • Cold - 90

40 9 95 1,10 1400 • • • • • Cold - 90

Eco 40-60

40*** 9 54 0,740 1400 40-60

40*** 4,5 35 0,410 1400 40-60

40*** 2,5 27 0,210 1400 40-60

Synthetisch 60 4 76 1,60 1200 • • • • • Cold - 60

40 4 74 1,10 1200 • • • • • Cold - 60

Xpress / Super Xpress

90 9 75 2,30 1400 • • • • Cold - 90

60 9 75 1,30 1400 • • • • Cold - 90

30 9 75 0,25 1400 • • • • Cold - 90

Xpress / Super Xpress + Quick

Wash 30 2 45 0,15 1400 • • • • Cold - 90

Wol 40 2 60 0,60 1200 • Cold - 40

Donker textiel 40 5 86 1,05 1200 • * • • • Cold - 40

Sportkledij 40 5 60 0,65 1200 • Cold - 40

StainExpert 60 4,5 86 1,85 1400 • • 30-60

Hygiene+ 90 9 125 3,00 1400 * * 20-90

Jas/Dekbed 60 - 100 1,60 800 • • Cold - 60

Hemden 60 4 70 1,40 800 * • • • • Cold - 60

SteamTherapy - 1 1,1 0,11 - * -

Drum Cleaning 90 - 80 2,60 600 * 90

Downloaded Program *****

Mix 40 4 83 1,10 800 • • • • Cold - 40

Towel 60 4 115 1,60 800 • * Cold - 60

Soft Toys 40 2 98 0,90 600 * Cold - 40

Curtain 40 2 98 0,90 800 * • Cold - 40

• : Selectable.

* : Automatically selected, cannot be can-

celled.

*** : Eco 40-60 programme is a test pro-

gramme according to 40 ° C temperature

selection, EU regulation EU / 2019/2014

and EN 60456: 2016 / A11: 2020 standard.

***** : These programmes can be used with

the HomeWhiz application. Power con-

sumption may increase due to the connec-

tion.

- : See the programme description for max-

imum load.

EN / 22

Please read Installation section of

the manual before first use.

The auxiliary functions in the table

may vary according to the model of

your machine.

Water and energy consumption

may vary subject to the changes in

water pressure, water hardness

and temperature, ambient temper-

ature, type and amount of laundry,

selection of auxiliary functions and

spin speed, and changes in electric

voltage.

Selection patterns for auxiliary

functions can be changed by the

manufacturer company. New selec-

tion patterns can be added or re-

moved.

The spin speed of your machine

may vary according to the pro-

gramme; this spin speed cannot ex-

ceed the max. spin speed of your

machine.

The amount of noise and humidity

varies according to the spin speed;

when the higher spin speed is se-

lected during the spinning phase,

the laundry contains less moisture

but higher noise occurs at the end

of the programme.

You can see the washing duration

on the display of your machine

while selecting a programme. De-

pending on the amount of laundry

you have loaded into your machine,

there may be a difference of 1-1.5

hours between the duration shown

on the display and the actual dura-

tion of the wash cycle. Duration will

be automatically updated soon after

the washing starts.

Always select the lowest appropri-

ate temperature. The most efficient

programmes in terms of energy

consumption are generally those

that wash at low temperatures for a

long time.

Consumption Values (EN)

Temperat-

ure Selec-

tion °C

Spin Speed

(cycle/min)

Capacity

(kg)

Programme

Duration

(h:min)

Energy

Consump-

tion (kWh/

cycle)

Water Con-

sumption

(liter/cycle)

Laundry

Temperat-

ure (°C)

Residual

Moisture

Percent (%)

Eco 40-60

40 1400 9 03:48 0,740 54 36 52

40 1400 4,5 02:53 0,410 35 30 52

40 1400 2,5 02:53 0,210 27 24 56

Katoen

20 1400 9 03:40 0,750 95 20 53,9

20 1400 4,5 02:22 0,600 70 20 53,9

60 1400 9 03:40 2,000 98 60 53,9

60 1400 4,5 02:48 1,750 70 60 53,9

Synthetisch 40 1200 4 02:17 1,100 74 40 40

Xpress /

Super

Xpress

30 1400 9 00:28 0,250 75 23 62

The consumption values given for programmes other than the Eco 40-60 programme are only indicative.

EN / 23

6.4 Programme Selection

a. Determine the programme suitable for

the type, quantity and soiling level of the

laundry in accordance with "Programme

and consumption table".

Programmes are limited with the

highest spin speed appropriate for

that particular type of fabric.

When selecting a programme, al-

ways consider the type of fabric,

colour, degree of soiling and per-

missible water temperature.

b. Select the desired programme with the

Programme Selection knob.

6.5 Programmes

• Aquatech

When this function is activated, water in-

side the drum is sent to clothes with a

shower effect through a special flap. Cycle

durations shorten and a more sensitive and

high performance washing is provided for

your clothes. The special rinsing movement

designed for delicate clothes (e.g. woollen)

works with this technology to wash your

laundry quite delicately. This function oper-

ated with the fast stirring movement for

highly dirty cotton clothes cleans your

clothes with higher performance.

The application time and period of this op-

eration is designed to optimize the best res-

ult according to the features of the washing

programmes. Generally, this system is ac-

tivated at a point between 25 to 60 minutes

into the wash cycle, depending on the load

and temperature selection. In certain pro-

grammes, spraying system will be activated

at the beginning of the cycle. The spraying

system starts within 3 to 10 minutes in

these programmes.

• Eco 40-60

In the Eco 40-60 programme, you may

wash normally soiled cotton laundry that

are specified to be washed together at

40°C or 60°C. This programme is the

standard test programme according to the

EU environmentally friendly design and en-

ergy labelling regulations.

Although this programme washes longer

than other washing programmes, it is more

efficient in terms of energy and water con-

sumption. Actual water temperature may be

different from the stated wash temperature.

When you load the machine with less laun-

dry (e.g. ½ capacity or less), periods in pro-

gramme stages may automatically get

shorter. In this way, energy and water con-

sumption would be much less.

• Katoen

You can wash your durable cotton laundry

(sheets, bedlinen, towels, bathrobes, un-

derwear etc.) in this programme. When the

quick wash function button is pressed, pro-

gramme duration becomes notably shorter

but effective washing performance is en-

sured with intense washing movements. If

the quick wash function is not selected, ef-

fective washing and rinsing performance is

ensured for your heavily soiled laundry.

• Synthetisch

You can wash your laundry (such as shirts,

blouses, synthetic/cotton blended fabrics

etc.) in this programme. When the quick

wash function button is pressed, the pro-

gramme duration will be shortened signific-

antly and effective washing performance is

provided for your laundry that is not very

dirty. If the quick wash function is not selec-

ted, effective washing and rinsing perform-

ance is ensured for your heavily soiled

laundry.

• Wol

Use to wash your woollen/delicate laundry.

Select the appropriate temperature comply-

ing with the tag of your clothes. Your laun-

dry will be washed with a very gentle wash-

ing action in order not to damage the

clothes.

EN / 24

• Hygiene+

Applying a steam step at the beginning of

the programme allows to soften the dirt

easily.

Use this programme for your laundry (baby

clothes, bed sheets, bedlinen, underwear,

etc. cotton items) that requires an anti-aller-

gic and hygienic washing at high temperat-

ure with intensive and long washing cycle.

The high level of hygiene is ensured thanks

to the steam application before the pro-

gramme, long heating duration and addi-

tional rinsing step.

• Programme was tested by „The British

Allergy Foundation„ (Allergy UK) with the

60°C temperature option selected and it

was certified in terms of its efficacy in

eliminating allergens in addition to bac-

teria and mould.

Allergy UK is the brand of the Brit-

ish Allergy Association. Seal of Ap-

proval is created to guide people

that require recommendation about

a product that the related product

restricts / reduces / eliminates the

allergens or reduces the allergen

content significantly in the ambient

where allergy patients exist. It aims

to provide assurance that the

products are tested scientifically or

examined in a way to provide

measurable results.

• Jas/Dekbed

Use this programme to wash your fibre

duvets that bear "machine washable" tag.

Check that you have loaded the duvet cor-

rectly in order not to damage the machine

and the duvet. Remove the duvet cover be-

fore loading the duvet into the machine.

Fold the duvet into two and load it into the

machine. Load the duvet into the machine

while paying attention that it will not contact

the door gasket or the glass.

Besides, use this programme to wash your

coats, vest, jackets etc. containing feathers

with a “machine washable” label on them.

Do not load more than 1 double

fibre duvet (200 x 200 cm).

Do not wash your duvets, pillows

and etc. that contain cotton filling in

the machine.

Do not use the washing machine to

wash materials such as carpets,

rugs etc. Otherwise, your machine

may be damaged permanently.

• Centrifugeren + Pompen

You can use this program to remove the

water on the garment/inside the machine.

• Spoelen

Use when you want to rinse or starch sep-

arately.

• SteamTherapy

Use this programme to reduce the creases

and ironing times of a small amount of un-

spotted cotton, synthetic or mixed laundry.

• Curtain

You can use this programme to wash your

tulles and curtains. As their meshed texture

causes excessive foaming, put little amount

of detergent into the main washing com-

partment. Thanks to the special spin profile

of the programme, tulles and curtains

crease less. Do not load your curtains

above the specified capacity in order not to

damage them.

It is recommended to use special

detergents produced for curtains in

the powder detergent compartment

in this programme.

• Hemden

This programme is used to wash the shirts

made from cotton, synthetic and synthetic

blended fabrics altogether. It reduces

wrinkles. Steam is applied at the end of the

programme to help the wrinkle reducing

function. The special spin profile and steam

applied at the end of the programme re-

duce the wrinkles on your shirts. When the

quick wash function is selected, the Pre-

treatment algorithm is executed.

EN / 25

• Apply the pre-treatment chemical on your

garments directly or add it together with

the detergent in the powder detergent

compartment. Thus, you can obtain the

same performance as you obtain with

normal washing in a much shorter period

of time. Usage life of your shirts in-

creases. Do not use pre-wash detergent

if you are planning to use delay function

of your machine. Prewash detergent may

pour out on your clothes and cause

stains.

** It is recommended to operate the cycle

with no more than 6 shirts to minimize

wrinkles in your shirts using this cycle.

When washing more than 6 shirts, there

may be differences on the wrinkle levels

and humidity on shirts at the end of cycle.

• Xpress / Super Xpress

Use this programme to wash your lightly

soiled or unspotted cotton clothes in a short

time but not for towels or heavy cottons.

The programme duration can be reduced

down to 14 minutes when the quick wash

function is selected. When the quick wash

function is selected, maximum 2 (two) kg of

laundry must be washed.

• Donker textiel

Use this programme to protect the colour of

your dark-coloured garments or jeans. It

performs high performance washing with

special drum movement even if the temper-

ature is low. It is recommended to use li-

quid detergent or woollen shampoo for dark

coloured laundry. Do not wash your delic-

ate clothes containing wool or etc.

• Mix

Use to wash your cotton and synthetic

clothes together without sorting them.

• Sportkledij

You can use this programme to wash

sports and outdoors garments that contain

cotton/synthetics mix and water repellent

covers such as gore-tex etc. It makes sure

your garments are washed gently thanks to

special rotating movements.

• StainExpert

The machine has a special stain pro-

gramme which enables the removal of dif-

ferent types of stains in the most effective

way. Use this programme only for durable

colourfast cotton laundry. Do not wash del-

icate and pigmenting clothes and laundry in

this programme. Before washing, make

sure to check garment tags (recommended

for cotton shirts, trousers, shorts, t-shirts,

baby clothes, pyjamas, aprons, table

clothes, bed sheets, duvet covers, pillow-

cases, bath-beach towels, towels, socks,

cotton underwear that are suitable for

washing at high temperature and for a long

time). In the automatic stain programme,

you can wash 24 types of stains divided

into three different groups according to

"Quick wash" function selection. You can

see stain groups that can be selected with

the “Quick Wash” button. Depending on the

selected stain group, a special washing

programme for which duration of rinse hold,

washing action, washing and rinsing dura-

tion are modified.

Below you can find the soil groups that

can be selected with the “Quick Wash”

setting button:

When “Quick Wash” is not selected;

Sweat, collar dirt, food, mayonnaise, salad

dressing, make-up, machine oil, baby food.

When the “Quick Wash” button is

pressed once;

Blood, chocolate, pudding, grass, mud,

eggs, butter, curry.

When the “Quick Wash” button is

pressed twice;

Tea, coffee, juice, ketchup, red wine, cola,

jam, coal

a. Select the stain programme.

b. Select the stain you want to clean by

locating it in the groups above and se-

lecting the related group with the quick

auxiliary function button.

c. Read the garment tag carefully and en-

sure that correct temperature and spin

speed are selected.

EN / 26

• Downloaded Program

This is a special programme that allows

you to download different programmes

when you want to. At the start, there is a

programme you can see with the Home-

Whiz application as default. However, you

can use the HomeWhiz application to se-

lect a programme from the predetermined

programme set, and then change and use

it.

If you want to use HomeWhiz fea-

ture and Remote Control function,

you must select Downloaded Pro-

gramme. Detailed information can

be found in HomeWhiz Feature and

Remote Control Function.

• Soft Toys

Soft toys must be washed in a delicate pro-

gramme due to their delicate fabrics, and

the fibre and accessories they contain.

Thanks to its delicate washing movements

and spinning profile, the soft toys pro-

gramme protects the toys during washing.

It is recommended to use liquid detergent.

Fragile toys with hard surfaces

must not be washed under any cir-

cumstances.

Toys must not be washed together

with your garments since they may

harm laundry.

• Towel

Use this programme to wash durable cotton

laundry such as towels. Load the towels

into the machine paying attention to place

them in a way that they will not contact the

door gasket or the glass.

6.6 Temperature Selection

Whenever a new programme is selected,

the recommended temperature for the pro-

gramme appears on the temperature indic-

ator. It is possible that the recommended

temperature value is not the maximum tem-

perature that can be selected for the cur-

rent programme.

Press the Temperature Adjustment button

to change the temperature. Temperature

decreases gradually.

No change can be made in pro-

grammes where temperature ad-

justment is not allowed.

You can also change the temperature after

the washing starts. This change can only

be made if the washing steps allow it.

If you scroll to cold wash option and

press Temperature Adjustment but-

ton again, the recommended max-

imum temperature for the selected

programme appears on the display.

Press the Temperature Adjustment

button again to decrease the tem-

perature.

6.7 Spin Speed Selection

Whenever a new programme is selected,

the recommended spin speed of the selec-

ted programme is displayed on the Spin

Speed indicator. It is possible that the re-

commended spin speed value is not the

maximum spin speed that can be selected

for the current programme.

Press the Spin Speed Adjustment button to

change the spin speed. Spin speed de-

creases gradually.

Then, depending on the model of the

product, "Rinse Hold " and "No Spin

" options appear on the display.

EN / 27

If you are not going to unload your laundry

immediately after the programme com-

pletes, you can use Rinse Hold function in

order to prevent them from getting wrinkled

when there is no water in the machine.

This function holds the laundry in the final

rinsing water. If you want to spin your laun-

dry after the Rinse Hold function:

a. Adjust the Spin Speed.

b. Press Start / Pause. The programme will

resume. Machine drains the water and

spins the laundry.

If you want to drain the water at the end of

the programme without spinning, use No

Spin function.

No change can be made in pro-

grammes where spin speed adjust-

ment is not allowed.

You can change the spin speed after the

washing starts if the washing steps allow it.

Changes cannot be made if the steps do

not allow it.

Soaking

If you are not going to unload your clothes

immediately after the programme com-

pletes, you can use rinse hold function to

keep your laundry in the final rinsing water

in order to prevent them from getting

wrinkled when there is no water in the ma-

chine. Press Start/Pause button after this

process if you want to drain the water

without spinning your laundry. Programme

will resume and complete after draining the

water.

If you want to spin the laundry held in wa-

ter, adjust the Spin Speed and press Start/

Pause button. The programme will resume.

Water is drained, laundry is spun and the

programme is completed.

6.8 Auxiliary Function Selection

Select the desired auxiliary functions before

starting the programme. Whenever a pro-

gramme is selected, icons of the auxiliary

function symbol that is selected together

with it lights.

When an auxiliary function button

that cannot be selected with the

current programme is pressed, the

washing machine will make a warn-

ing sound.

Some functions cannot be selected

together. If a second auxiliary func-

tion conflicting with the first one is

selected before starting the ma-

chine, the function selected first will

be cancelled and the second auxili-

ary function selection will remain

active. For example, if you want to

select Quick Wash after you have

selected the Additional Water, Ad-

ditional Water will be cancelled and

Quick Wash will remain active.

An auxiliary function that is not

compatible with the programme

cannot be selected. (See "Pro-

gramme and consumption table")

Some programmes have auxiliary

functions that must be operated

simultaneously. Those functions

cannot be cancelled. The frame of

the auxiliary function will not be lit,

only inner area will be lit.

6.8.1 Auxiliary Functions

• Pre-wash

A Prewash is only worthwhile for heavily

soiled laundry. Not using the Prewash will

save energy, water, detergent and time.

• Quick Wash

After selecting a programme, you can press

the Quick Wash setting button to shorten

the programme duration. For some pro-

grammes, the duration can shorten by over

50%. Despite this, a good washing per-

formance is achieved thanks to the

changed algorithm.

While it differs with each programme, when

you press the Quick Wash button once, the

programme duration will drop to a certain

EN / 28

level. If you press the same button for the

second time, it will drop to the minimum

duration.

Do not use Quick Wash adjustment button

when washing heavily soiled laundry for a

better washing performance.

Use the Quick Wash button for Mildly and

Lightly soiled laundry and shorten the pro-

gramme duration.

• Steam

This function helps to reduce the creases of

your cotton, synthetic and mixed clothes,

shorten the ironing time and remove the dirt

by softening.

* Under conditions where the steam func-

tion is applied at the end of the programme,

your laundry may be warmer at the end of

the washing. This is expected within the

programme working conditions.

When you activate the steam func-

tion, do not use liquid detergent if

there is no liquid container or liquid

detergent dosing feature. There is

the risk of staining of the clothes.

• Remote Control

You can use this auxiliary function button to

connect your product to smart devices. For

detailed information, see HomeWhiz Fea-

ture and Remote Control Function.

• Customized Programme

This auxiliary function can only be used for

Cotton and Synthetic programmes together

with the HomeWhiz application. When this

auxiliary function is activated, you can add

up to 5 auxiliary rinsing steps to the pro-

gramme. You can select and use some

auxiliary functions even though they are not

found on your product. You can increase

and decrease the time of the Cotton and

Synthetic programmes within a safe range.

When the Specialised Programme

auxiliary function is selected, the

washing performance and energy

consumption will be different than

the declared value.

6.8.2 Functions/Programmes Se-

lected by Pressing the Func-

tion Keys for 3 Seconds

• Drum Cleaning

Press and hold the related auxiliary func-

tion button for 3 seconds to select the pro-

gramme. Regularly clean (once every 1 to

2 months) the drum for ensuring the re-

quired hygiene. Steam is applied before the

programme to soften the residues in the

drum. Turn on the programme when the

machine is completely empty. For more ef-

fective results, place powder anti-limescale

(drum cleaning materials) suitable for

washing machines inside the detergent

compartment no. "2”. Leave the loading

door half closed after the programme ends

for the inside of the machine to dry.

This is not a washing programme.

This is a maintenance programme.

Do not turn this programme on

when there is something inside the

machine. When you attempt to op-

erate, the machine automatically

senses that there is load inside,

and may quit or resume the pro-

gramme as per the model of your

machine. An effective cleaning is

not achieved if the programme is

resumed.

• Anti-Crease+

This function is selected when the relevant

Auxiliary function button is pressed and

held for 3 seconds and the programme fol-

low-up light for the relevant step turns on.

When the function is selected, the drum ro-

tates for up to 8 hours for preventing the

laundry from creasing at the end of the pro-

gramme. You can cancel the programme

and take your laundry out at any time dur-

ing the 8-hour duration. Press the function

selection key or the machine on/off key to

cancel the function. The programme follow-

up light will remain on until the function is

cancelled or the step is complete. If the

function is not cancelled, it will be active in

the subsequent washing cycles as well.

EN / 29

• Extra Rinsing

This function can be selected by pressing

and holding the related auxiliary function

button for 3 seconds.

This function enables the product to make

additional rinsing in addition to the one

already made after the main wash. Thus,

the risk for sensitive skins (babies, allergic

skins, etc.) to be effected by the minimal

detergent remnants on the laundry can be

reduced.

• Child Lock

Use Child Lock function to prevent children

from tampering with the machine. Thus you

can avoid any changes in a running pro-

gramme.

You can switch on and off the ma-

chine with On / Off button when the

Child Lock is active. When you

switch on the machine again, pro-

gramme will resume from where it

has stopped.

When the Child Lock is enabled, an

audio warning will be given if the

buttons are pressed. Audio warning

will be cancelled if the buttons are

pressed five times consecutively.

To activate the child lock:

Press and hold the related auxiliary func-

tion button for 3 seconds. After the count-

down as “3-2-1" on the display is over,

Child Lock symbol appears on the display.

When this warning is displayed, you can re-

lease the Auxiliary Function button 3.

To deactivate the child lock:

Press and hold the related auxiliary func-

tion button for 3 seconds. After the count-

down as “3-2-1" on the display is over,

Child Lock symbol disappears.

• Bluetooth

You can use the bluetooth connection func-

tion to pair your machine with your smart

device. This way, you can use your smart

device to get information about your ma-

chine and control it.

To activate bluetooth connection:

Press and hold Remote Control function

button for 3 seconds. Countdown “3-2-1”

will be displayed, and then Bluetooth icon

will appear on the display. Release Remote

Control function button. The bluetooth icon

will flash while the product is pairing with

smart device. If connection is successful,

icon will remain on.

To deactivate bluetooth connection:

Press and hold Remote Control function

button for 3 seconds. Countdown “3-2-1”

will be displayed, and then Bluetooth icon

will disappears on the display.

First setup of the HomeWhiz applic-

ation must be complete for the

bluetooth connection to be activ-

ated. After setup, pressing the re-

mote control function button while

the knob is at Download Pro-

gramme/Remote Control position

will automatically activate the

bluetooth connection.

6.9 End Time

Time display

When the end time function is selected, the

remaining time until the programme starts

is shown in hours such as 1h, 2h, and the

remaining time to complete the programme

after your programme starts is shown in

hours and minutes as in the 01:30 ex-

ample.

Programme duration may differ

from the values in section "Pro-

gramme and consumption table"

depending on the water pressure,

water hardness and temperature,

ambient temperature, amount and

the type of laundry, auxiliary func-

tions selected and the changes at

the mains voltage.

With the End Time function, the end time of

the programme may be set up to 24 hours.

After pressing End Time button, the pro-

gramme's estimated ending time is dis-

played. If the End Time is set, End Time in-

dicator is illuminated.

EN / 30

In order for the End Time function is activ-

ated and the programme is completed at

the end of the specified time, you must

press Start/Pause button after adjusting the

time.

If you want to cancel End Time function,

press On/Off button to turn off and on the

machine.

When you have activated the End

Time function, do not add liquid de-

tergent in the powder detergent

compartment no 2. There is the risk

of staining of the clothes

a. Open the loading door, place the laun-

dry and put detergent, etc.

b. Select the washing programme, temper-

ature, spin speed and, if required, the

auxiliary functions.

c. Set the End Time of your choice by

pressing the End Time button. End Time

indicator lights.

d. Press Start / Pause. Time countdown

starts.

Additional laundry can be added

into the machine during the End

Time countdown. At the end of the

countdown, End Time indicator

turns off, washing cycle starts and

the time of the selected programme

appears on the display.

6.10 Starting the Programme

a. Press Start / Pause button to start the

programme.

b. The Start / Pause button's light which

was off before starts to illuminate stead-

ily now, indicating that the programme

has started.

c. Loading door is locked. The door lock

symbol appears on the display after the

loading door is locked.

d. Programme follow-up indicator lights on

the display will show the current pro-

gramme step.

6.11 Loading Door Lock

There is a locking system on the loading

door of the machine that prevents opening

of the loading door in cases when the water

level is unsuitable.

"Door Locked" symbol appears on the dis-

play when the loading door is locked.

If the Remote Control Function is

selected, the door will be locked. In

order to open the door you must

deactivate Remote Start Function

by either pressing the Remote Start

button or changing the programme

position.

EN / 31

Opening the loading door in case of

power failure:

In case of power failure, you can

use the loading door emergency

handle under the pump filter cap to

open the loading door manually.

To avoid any water overflow before

opening the loading door, make

sure there is no water left inside the

machine.

a. Turn off and unplug the appliance.

b. Open the pump filter lid.

c. Pull down the loading door emergency

handle with a tool and release. Then

open the loading door.

d. If the loading door does not open then

repeat the previous step.

6.12 Changing the Selections After

Programme has Started

Adding laundry after the programme has

started :

If the water level in the machine is suitable

when you press Start/Pause button, the

door lock will be deactivated and the door

will open, allowing you to add garments.

The door lock symbol on the display goes

off when the door lock is deactivated. After

adding garments, close the door and press

Start/Pause button once again to resume

the washing cycle.

If the water level in the machine is not suit-

able when you press Start/Pause button,

the door lock cannot be deactivated and

the door lock symbol on the display re-

mains on.

If the temperature of the water in-

side the machine is above 50°C,

you cannot deactivate the door lock

for safety reasons, even if the water

level is suitable.

Switching the machine to pause mode:

Press the Start/Pause button to switch the

machine to pause mode. Pause symbol will

flash on the display.

EN / 32

Changing the programme selection after

programme has started:

The programme change is not allowed

when the current programme is running.

You can select the new programme after

switching the current programme to pause

mode.

The selected programme starts

anew.

Changing the auxiliary function, speed

and temperature:

Depending on the step the programme has

reached, you can cancel or activate the

auxiliary functions. See “Auxiliary function

selection”

You can also change the speed and tem-

perature settings. See ‘’Spin speed selec-

tion" and "Temperature selection".

The loading door will not open if the

water temperature in the machine

is high or the water level is above

the loading door baseline.

6.13 Cancelling the Programme

The programme is cancelled when pro-

gramme selection knob is turned to a differ-

ent programme or machine is turned off

and on again using the programme selec-

tion knob.

If you turn the programme selection

knob when the Child Lock is en-

abled, the programme will not be

cancelled. You should cancel the

Child Lock first.

If you want to open the loading

door after you have cancelled the

programme but if it is not possible

to open the loading door since the

water level in the machine is above

the loading door baseline, then turn

the Programme Selection knob to

Pump+Spin programme and drain

the water in the machine.

6.14 End of Programme

End symbol appears on the display when

the programme is completed.

If you do not press any button for 10

minutes, the machine will switch to OFF

mode. Display and all indicators are turned

off.

Completed programme steps will be dis-

played if you press On/Off button.

6.15 HomeWhiz Feature and Remote

Control Function

HomeWhiz enables you to control your

washing machine by using your smart ap-

pliance and get information about the

status of the machine. With HomeWhiz ap-

plication, you can use your smart appliance

to perform various operations on the ma-

chine. Furthermore, you can use some fea-

tures only with HomeWhiz function.

In order to use the Bluetooth feature of your

machine, you must download HomeWhiz

application from the application store of

your smart appliance.

Make sure your smart appliance is connec-

ted to the internet to install the application.

If you are using the application for the first

time, please follow the instructions on the

screen to complete your user account re-

gistration. Once the registration procedure

is complete, you can use all products with

the HomeWhiz feature in your house on

this account.

You can touch the “Appliances” tab in the

HomeWhiz application to view appliances

paired with your account. Following the in-

stallation of the application, HomeWhiz

function enables the washing machine to

send you instant notifications via your

smart appliance.

EN / 33

In order to use the HomeWhiz func-

tion, the application must be in-

stalled on your smart appliance,

and your washing machine must be

paired with your smart appliance

via Bluetooth. If your washing ma-

chine is not paired to your smart

device it works as an appliance

which does not have a HomeWhiz

feature.

Your product will operate as paired

to your smart device via bluetooth.

The controls made by means of the

application will be enabled through

this pairing. Therefore the bluetooth

signal strength between the appli-

ance and the smart device must be

adequate.

Please visit www.homewhiz.com to

see the Android and iOS versions

supported by the HomeWhiz applic-

ation.

All the safety measures described

in "GENERAL SAFETY INSTRUC-

TIONS" section of your user

manual apply to the remote opera-

tion through HomeWhiz function as

well

6.15.1 HomeWhiz Setup

In order run the application, a connection

must be established between your appli-

ance and HomeWhiz application. In order

to establish this connection, you must fol-

low the steps given below for the setup pro-

cess on both your appliance and the Home-

Whiz Application.

a. If you are adding a device for the first

time, touch “Appliances” tab on the

HomeWhiz Application. Select “ADD

APPLIANCE” (touch here for setting up

a new appliance) button in the upper

right corner. Perform the setup by fol-

lowing both the steps below and the

steps in the HomeWhiz Application.

b. To start the setup, make sure that your

machine is turned off. Press and hold

the Temperature button and the Remote

Control Function button simultaneously

for 3 seconds to switch your machine to

HomeWhiz setup mode.

c. When the appliance is in HomeWhiz

setup mode, you will see an animation

on the display and the bluetooth icon

will flash until your machine gets paired

with smart device. Only programme

knob will be active in this mode. Other

buttons will be inactive.

d. Follow the instructions in display of

HomeWhiz application.

e. Wait until the installation is complete.

Once the setup is completed, give your

washing machine a name. Now, you

can tap and see the product you have

added in the HomeWhiz Aplication.

If you cannot successfully perform

the setup within 5 minutes, your

washing machine will turn off auto-

matically In this case, you will have

to start over the setup procedure. If

the problem persists contact the

Authorised Service Agent.

You can use your washing machine

with more than one smart appli-

ance. In order to do this, download

the HomeWhiz application to the

other smart appliance. When you

launch the application, you must

log into the account you previously

created and paired with your wash-

ing machine. Otherwise, please

read "Setting up a washing ma-

chine that is connected to someone

else's account".

EN / 34

You need internet connection on

your smart device to proceed with

HomeWhiz setup. Otherwise, the

HomeWhiz application will not let

you finish the setup procedure suc-

cessfully. Please contact your inter-

net service provider if you are hav-

ing problems with your internet con-

nection

HomeWhiz Application may require

you to type the product number

shown on the product label. You

can find the product label inside of

the appliance door. The product

number is located on this label.

6.15.2 Setting up a Washing Ma-

chine Connected to

Someone Else's Account

If the washing machine that you want to

use has been previously registered to the

system with someone else's account, you

need to establish a new connection

between your HomeWhiz App and the ap-

pliance.

a. Download HomeWhiz Application on the

new smart device you want to use.

b. Create a new account and log in to this

account on the HomeWhiz app.

c. Follow the steps described in Home-

Whiz Setup (HomeWhiz Setup) and pro-

ceed with the setup procedure.

Since the HomeWhiz Feature and

Remote Control function on your

appliance is operated via pairing

using Bluetooth technology only

one Homewhiz application can op-

erate it at a time.

6.15.3 Remote Control Function

and Using It

Bluetooth is automatically turned on after

setting up HomeWhiz. To activate or deac-

tivate the Bluetooth connection, please see

Bluetooth 3’’’.

If you turn off and on your machine while

bluetooth is active, it will automatically re-

connect. In cases such as paired device

going off the range, bluetooth will automat-

ically turn off. For this reason, you will need

to turn on the bluetooth again if you want to

use the Remote Control function.

You can check the bluetooth symbol on the

display to track your connection status. If

the symbol is continuously on, you have

bluetooth connection. If the symbol is flash-

ing, the product is trying to connect. If the

symbol is off, it means you are not connec-

ted.

If the Bluetooth connection is

turned on in your product, then the

Remote Control function can be se-

lected.

If the Remote Control function can-

not be selected, check the connec-

tion status. If the connection cannot

be established, repeat the initial

setup settings on the appliance.

NOTICE: For safety reasons, the

product’s door will remain locked

while the Remote Control function

is enabled, independently of the op-

erating mode. If you want to open

the door of the product, you will

need to turn the programme selec-

tion knob or press the remote con-

trol key to deactivate the remote

control function.

EN / 35

If you want to control your washing ma-

chine remotely, you need to activate the

Remote Control function by pressing the

Remote Control button while the pro-

gramme knob is in the Download Pro-

gramme/Remote Control position button on

the control panel of your washing machine

after closing the front door. Once access is

established to the product, you will see a

screen similar to the one below.

When the Remote Control is on, you can

only manage, turn-off and status follow-up

operations through your washing machine.

And all functions except child lock can be

managed through the application.

You can monitor from the function indicator

on the button whether the Remote Control

function is on or off.

If the Remote Control function is off, all op-

erations are performed over the machine,

only the performance of status follow-up is

allowed over the application.

If the Remote Start function cannot be

turned on, you will hear a warning sound

when you press the button. This may be

experienced if the appliance is turned on

and there is no appliance paired with

Bluetooth. As an example for these cases;

the Bluetooth setting is turned off or the

product cover is open.

When you activate this function in the

washing machine, this function remains

active except under certain circumstances

and allows you to control your washing ma-

chine remotely via Bluetooth.

Under certain conditions, it is automatically

disabled for safety reasons:

• When your machine's power is cut.

• When the program button is turned and a

different program is selected or the appli-

ance is turned off.

6.15.4 Troubleshooting

If you are having trouble on controlling or

connecting, apply the following steps. Ob-

serve whether the problem persists or not

after the action you have performed.

a. Check whether your smart device is

connected to the relevant home net-

work.

b. Restart the product application.

c. Turn bluetooth off and then on via user

control panel.

d. If the connection cannot be established

with the above processes, repeat the

initial set-up settings on the washing

machine.

If the problem persists, consult an Author-

ised Service Agent.

6.16 Drum Illumination

Drum illumination lamp of your machine will

light up during programme selection. The

lamp will go off 10 minutes after the pro-

gramme starts. If no programme is started

or no key is pressed within 10 minutes dur-

ing programme selection process, the drum

illumination lamp will go off.

Drum illumination lamp of your machine will

light up after the programme is completed.

When you turn off your machine, the lamp

turns off. The drum illumination lamp will go

off if you do not press any button within 10

minutes after the programme has ended.

7 Maintenance and Cleaning

Please read the “Safety Instruc-

tions” section first!

Service life of your product extends and fre-

quently experienced problems will be re-

duced if it is cleaned at regular intervals.

7.1 Cleaning the Detergent Drawer

Clean the detergent drawer at regular inter-

vals (once every 4 to 5 wash) as mentioned

below to prevent accumulation of powder

detergent.

EN / 36

Clean the syphon if excess amounts of wa-

ter and fabric softener mixture remains in

the softener compartment.

a. Press the marked part of the syphon

within the softener compartment and

then pull the drawer towards yourself to

take it out.

b. Lift and remove the syphon from behind

as shown.

c. Rinse drawer and syphon in the sink

with plenty of warm water. Use gloves or

suitable brush to prevent contact of

residues in the drawer with your skin.

d. Firmly fit the syphon and the drawer

back after cleaning.

7.2 Cleaning the Loading Door and

the Drum

For products with drum cleaning pro-

gramme, please see the Operating the

product section.

Repeat Drum Cleaning process in

every 2 months.

NOTICE: Use an anti-limescale

suitable for the washing machines.

After every washing make sure that no for-

eign substance is left in the product.

If the holes on the door gasket shown in the

figure is blocked, open the holes using a

toothpick.

Foreign metal substances will cause rust

stains in the drum. Clean the stains on the

drum surface by using cleaning agents for

stainless steel.

Never use steel wool or wire wool. These

will damage the painted, chrome coated

and plastic surfaces.

We recommend you to wipe the door gas-

ket with a dry and clean cloth at the end of

the programme. This will remove residues

on the door gasket in your machine and

prevent formation of malodours.

7.3 Cleaning the Body and Control

Panel

Wipe the body of the product with soapy

water or non-corrosive mild gel detergents

as necessary, and dry with a soft cloth.

Use only a soft and damp cloth to clean the

control panel. Do not use cleaning products

that contain bleach

7.4 Cleaning the Water Intake Fil-

ters

There is a filter at the end of each water in-

take valve at the rear of the product and

also at the end of each water intake hose

where they are connected to the tap. These

filters prevent foreign substances and dirt in

the water to enter the product. Filters

should be cleaned if they are dirty.

a. Close the taps.

b. Remove the nuts of the water intake

hoses to access the filters on the water

intake valves and clean them with an

appropriate brush. If the filters are too

dirty, remove them from their places

with a pliers and clean in this way.

EN / 37

c. Take out the filters on the flat ends of

the water intake hoses together with the

gaskets and clean thoroughly under run-

ning water.

d. Replace the gaskets and filters carefully

and tighten their nuts by hand.

7.5 Draining Remaining Water and

Cleaning the Pump Filter

The filter system in your product prevents

solid items such as buttons, coins and fab-

ric fibres clogging the pump impeller during

draining of washing water. Thus, the water

will be drained without any problem and the

service life of the pump will extend.

If the product fails to drain water inside it,

the pump filter is clogged. Filter must be

cleaned whenever it is clogged or in every

3 months. Water must be drained off first to

clean the pump filter.

In addition, prior to transporting the product

(e.g., when moving to another house) water

should be drained completely.

NOTICE:

Foreign substances left in the pump

filter may damage your product or

may cause noise problem.

In regions where freezing is pos-

sible, the tap must be closed, sys-

tem hose must be removed and the

water inside the product must be

drained when the product is not in

use.

After each use, turn off the tap to

which the mains hose is connected.

In order to clean the dirty filter and drain

the water:

a. Unplug the product to cut off the supply

power.

Temperature of the water inside the

product may rise up to 90 ºC. To

avoid the risk of scalding, clean the

filter after the water inside the

product is cooled down.

b. Open the filter cover.

c. Follow the below procedures in order to

drain water.

If the product has an emergency water

draining hose, in order to drain the wa-

ter:

• Pull the emergency draining hose out of

its seat.

• Place the end of the hose in a large con-

tainer. Drain the water into the container

by pulling out the plug at the end of the

hose. When the container is filled, close

the end of the hose with the plug. Drain

all water by repeating the procedure spe-

cified above after draining the container.

• When the water drain is finished, close

the end with the plug again and fix the

hose in its place.

• Unscrew the pump filter.

a. Clean any residues inside the filter as

well as fibres, if any, around the pump

impeller region.

b. Replace the filter.

c. If the filter cap is composed of two

pieces, close the filter cap by pressing

on the tab. If it is one piece, seat the

tabs in the lower part into their places

first, and then press the upper part to

close.

EN / 38

8 Troubleshooting

Please read the “Safety Instruc-

tions” section first!

Programmes do not start after the load-

ing door is closed.

• Start / Pause / Cancel button is not

pressed. >>> Press Start / Pause / Can-

cel button.

• It may be difficult to close the loading

door in case of excessive loading. >>>

Reduce the amount of laundry and make

sure that the loading door is closed prop-

erly.

Programme cannot be started or selec-

ted.

• The product has switched to self-protec-

tion mode due to a supply problem (line

voltage, water pressure, etc.). >>> De-

pending on the product model, select an-

other program by turning the Program

Selection button or pressing and holding

the On/Off button for 3 seconds to cancel

the program. Previous programme will be

cancelled. See Cancelling the Programme

[}32]

Water inside the product.

• Some water has remained in the product

due to the quality control processes in

the production. >>> This is not a failure;

water is not harmful to the product.

The product does not take water in.

• Tap is turned off. >>> Turn on the taps.

• Water inlet hose is bent. >>> Flatten the

hose.

• Water inlet filter is clogged. >>> Clean

the filter.

• Loading door is not closed. >>> Close

the door.

The product does not drain water.

• Water drain hose is clogged or twisted.

>>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the

pump filter.

Product vibrates or makes noise.

• Product is standing unbalanced. >>> Ad-

just the stands to balance the product.

• A hard substance has entered into the

pump filter. >>> Clean the pump filter.

• Transportation safety bolts are not re-

moved. >>> Remove the transportation

safety bolts.

• Laundry quantity in the product is too

little. >>> Add more laundry to the

product.

• Excessive laundry is loaded in the

product. >>> Take out some of the laun-

dry from the product or distribute the load

by hand to balance it homogeneously in

the product.

• Product is leaning on a rigid item. >>>

Make sure that the product is not leaning

on anything.

There is water leaking from the bottom

of the product.

• Water drain hose is clogged or twisted.

>>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the

pump filter.

Product stopped shortly after the pro-

gramme started.

• Machine has stopped temporarily due to

low voltage. >>> Product will resume run-

ning when the voltage restores to the

normal level.

Product directly drains the water it

takes in.

• Draining hose is not at adequate height.

>>> Connect the water draining hose as

described in the user manual.

No water can be seen in the product

during washing.

• Water is inside the invisible part of the

product. >>> This is not a failure.

Loading door cannot be opened.

• Loading door lock is activated because of

the water level in the product. >>> Drain

the water by running the Pump or Spin

programme.

EN / 39

• Product is heating up the water or it is at

the spinning cycle. >>> Wait until the pro-

gramme completes.

• Loading door may be stuck because of

the pressure it is subjected to. >>> Grab

the handle and push and pull the loading

door to release and open it.

• If there is no power, loading door of the

product will not open. >>> To open the

loading door, open the pump filter cap

and pull down the emergency handle po-

sitioned at the rear side of the said cap.

See Loading Door Lock [}30]

Washing takes longer than specified in

the user manual. (*)

• Water pressure is low. >>> Product waits

until taking in adequate amount of water

to prevent poor washing quality due to

the decreased amount of water. There-

fore, the washing time extends.

• Voltage is low. >>> Washing time is pro-

longed to avoid poor washing results

when the supply voltage is low.

• Input temperature of water is low. >>>

Required time to heat up the water ex-

tends in cold seasons. Also, washing

time can be lengthened to avoid poor

washing results.

• Number of rinses and/or amount of rins-

ing water have increased. >>> Product

increases the amount of rinsing water

when good rinsing is needed and adds

an extra rinsing step if necessary.

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

Programme duration does not count-

down. (On models with display) (*)

• Timer may stop during water intake. >>>

Timer indicator will not countdown until

the product takes in adequate amount of

water. The product will wait until there is

sufficient amount of water to avoid poor

washing results due to lack of water.

Timer indicator will resume countdown

after this.

• Timer may stop during heating step. >>>

Timer indicator will not countdown until

the product reaches the selected temper-

ature.

• Timer may stop during spinning step.

>>> Automatic unbalanced load detec-

tion system is activated due to the unbal-

anced distribution of the laundry in the

product.

Programme duration does not count-

down. (*)

• There is unbalanced load in the product.

>>> Automatic unbalanced load detec-

tion system is activated due to the unbal-

anced distribution of the laundry in the

product.

Product does not switch to spinning

step. (*)

• There is unbalanced load in the product.

>>> Automatic unbalanced load detec-

tion system is activated due to the unbal-

anced distribution of the laundry in the

product.

• The product will not spin if water is not

drained completely. >>> Check the filter

and the draining hose.

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

Washing performance is poor: Laundry

turns gray. (**)

• Insufficient amount of detergent has been

used over a long period of time. >>> Use

the recommended amount of detergent

appropriate for water hardness and the

laundry.

• Washing has been made at low temper-

atures for a long time. >>> Select the

proper temperature for the laundry to be

washed.

• Insufficient amount of detergent is used

with hard water. >>> Using insufficient

amount of detergent with hard water

causes the soil to stick on the cloth and

this turns the cloth into gray in time. It is

difficult to eliminate graying once it hap-

EN / 40

pens. Use the recommended amount of

detergent appropriate for water hardness

and the laundry.

• Excessive amount of detergent is used.

>>> Use the recommended amount of

detergent appropriate for water hardness

and the laundry.

Washing performance is poor: Stains

persist or the laundry is not whitened.

(**)

• Insufficient amount of detergent is used.

>>> Use the recommended amount of

detergent appropriate for water hardness

and the laundry.

• Excessive laundry is loaded in. >>> Do

not load the product in excess. Load with

amounts recommended in the "Pro-

gramme and consumption table".

• Wrong programme and temperature were

selected. >>> Select the proper pro-

gramme and temperature for the laundry

to be washed.

• Wrong type of detergent is used. >>>

Use original detergent appropriate for the

product.

• Excessive amount of detergent is used.

>>> Put the detergent in the correct com-

partment. Do not mix the bleaching agent

and the detergent with each other.

Washing performance is poor: Oily

stains appeared on the laundry. (**)

• Regular drum cleaning is not applied.

>>> Clean the drum regularly. For this

procedure, see Cleaning the Loading

Door and the Drum [}36]

Washing performance is poor: Clothes

smell unpleasantly. (**)

• Odours and bacteria layers are formed

on the drum as a result of continuous

washing at lower temperatures and/or in

short programmes. >>> Leave the deter-

gent drawer as well as the loading door

of the product ajar after each washing.

Thus, a humid environment favourable

for bacteria cannot occur in the machine

Colour of the clothes faded. (**)

• Excessive laundry was loaded in. >>> Do

not load the product in excess.

• Detergent in use is damp. >>> Keep de-

tergents closed in an environment free of

humidity and do not expose them to ex-

cessive temperatures.

• A higher temperature was selected. >>>

Select the proper programme and tem-

perature according to the type and soiling

degree of the laundry.

Washing machine does not rinse well.

• The amount, brand and storage condi-

tions of the detergent used are inappro-

priate. >>> Use a detergent appropriate

for the washing machine and your laun-

dry. Keep detergents closed in an envir-

onment free of humidity and do not ex-

pose them to excessive temperatures.

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected, the product can

take this detergent during rinsing or

softener step. Put the detergent in the

correct compartment.

• Pump filter is clogged. >>> Check the fil-

ter.

• Draining hose is folded. >>> Check the

drain hose.

Laundry became stiff after washing. (**)

• Insufficient amount of detergent is used.

>>> Using insufficient amount of deter-

gent for the water hardness can cause

the laundry to become stiff in time. Use

appropriate amount of detergent accord-

ing to the water hardness.

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected, the product can

take this detergent during rinsing or

softener step. Put the detergent in the

correct compartment.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

EN / 41

Laundry does not smell like the

softener. (**)

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected product, the can

take this detergent during rinsing or

softener step. Wash and clean the

drawer with hot water. Put the detergent

in the correct compartment.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

Detergent residue in the detergent

drawer. (**)

• Detergent was put in wet drawer. >>>

Dry the detergent drawer before putting

in detergent.

• Detergent has gotten damp. >>> Keep

detergents closed in an environment free

of humidity and do not expose them to

excessive temperatures.

• Water pressure is low. >>> Check the

water pressure.

• The detergent in the main wash compart-

ment got wet while taking in the prewash

water. Holes of the detergent compart-

ment are blocked. >>> Check the holes

and clean if they are clogged.

• There is a problem with the detergent

drawer valves. >>> Call the Authorised

Service Agent.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

• Regular drum cleaning is not applied.

>>> Clean the drum regularly. For this

procedure, see Cleaning the Loading

Door and the Drum [}36]

Too much foam forms inside the

product. (**)

• Improper detergents for the washing ma-

chine is used. >>> Use detergents appro-

priate for the washing machine.

• Excessive amount of detergent is used.

>>> Use only sufficient amount of deter-

gent.

• Detergent was stored under improper

conditions. >>> Store detergent in a

closed and dry location. Do not store in

excessively hot places.

• Some meshed laundry such as tulle may

foam too much because of their texture.

>>> Use smaller amounts of detergent

for this type of item.

• Detergent was put in the wrong compart-

ment. >>> Make sure you place the de-

tergent in the appropriate compartment.

• Softener is being taken early by the

product. >>> There may be problem in

the valves or in the detergent drawer.

Call the Authorised Service Agent.

Foam is overflowing from the detergent

drawer.

• Too much detergent is used. >>> Mix 1

tablespoonful softener and ½ l water and

pour into the main wash compartment of

the detergent drawer. >>> Put detergent

into the product suitable for the pro-

grammes and maximum loads indicated

in the “Programme and consumption

table”. When you use additional chemic-

als (stain removers, bleaches and etc.),

reduce the amount of detergent.

Laundry remains wet at the end of the

programme. (*)

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

(*) The product does not switch to spinning

step when the laundry is not evenly distrib-

uted in the drum to prevent any damage to

the product and to its surrounding environ-

ment. Laundry should be rearranged and

re-spun.

(**) Regular drum cleaning is not applied.

Clean the drum regularly. See Cleaning the

Loading Door and the Drum [}36]

If you cannot eliminate the problem

although you follow the instructions

in this section, consult your dealer

or the Authorised Service Agent.

Never try to repair a nonfunctional

product yourself.

EN / 42

Check the HomeWhiz section for

the relevant troubleshooting inform-

ation.

9 DISCLAIMER / WARNING

Some (simple) failures can be adequately

handled by the end-user without any safety

issue or unsafe use arising, provided that

they are carried out within the limits and in

accordance with the following instructions

(see the “Self-Repair” section).

Therefore, unless otherwise authorized in

the “Self-Repair” section below, repairs

shall be addressed to registered profes-

sional repairers in order to avoid safety is-

sues. A registered professional repairer is a

professional repairer that has been granted

access to the instructions and spare parts

list of this product by the manufacturer ac-

cording to the methods described in legis-

lative acts pursuant to Directive 2009/125/

EC.

However, only the service agent (i.e. au-

thorized professional repairers) that you

can reach through the phone number

given in the user manual/warranty card

or through your authorized dealer may

provide service under the guarantee

terms. Therefore, please be advised that

repairs by professional repairers (who

are not authorized by Beko ) shall void

the guarantee.

Self-Repair

Self-repair can be done by the end-user

with regard to the following spare parts:

door, door hinge and seals, other seals,

door locking assembly and plastic peripher-

als such as detergent dispensers (an up-

dated list is also available in sup-

port.beko.com as of 1st of March 2021)

Moreover, to ensure product safety and to

prevent risk of serious injury, the mentioned

self-repair shall be done following the in-

structions in the user manual for self-repair

or which are available in support.beko.com

For your safety, unplug the product before

attempting any self-repair.

Repair and repair attempts by end-users for

parts not included in such list and/or not fol-

lowing the instructions in the user manuals

for self-repair or which are available in sup-

port.beko.com , might give raise to safety

issues not attributable to sup-

port.beko.com , and will void the warranty

of the product.

Therefore, it is highly recommended that

end-users refrain from the attempt to carry

out repairs falling outside the mentioned list

of spare parts, contacting in such cases au-

thorized professional repairers or registered

professional repairers. On the contrary,

such attempts by end-users may cause

safety issues and damage the product and

subsequently cause fire, flood, electrocu-

tion and serious personal injury to occur.

By way of example, but not limited to, the

following repairs must be addressed to au-

thorized professional repairers or registered

professional repairers: motor, pump as-

sembly, main board, motor board, display

board, heaters etc.

The manufacturer/seller cannot be held li-

able in any case where end-users do not

comply with the above

The spare part availability of the washing

machine or washer-dryer that you pur-

chased is 10 years. During this period, ori-

ginal spare parts will be available to oper-

ate the washing machine or washer-dryer

properly.

BEKO B5WT5941082W Handleiding

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