6-1
6. TROUBLESHOOTING
The scanner will automatically perform a simple self-test each time
it is turned on. This will help spot majorsystem errors in the scanner
itself.
When the test is initiated, the READY LED is flashing. When the test
is completed, the READY LED is steadily on.
If you have problems with the operation of your scanner, please
check the following troubleshooting hints.
6.1 FREQUENTLY ASKED QUESTIONS
Question: The LED indicates that the scanner is ready, but the
scanner does not respond to the scan command form the host
computer.
Answer: Please check the signal cable is firmly seated,
and invoke the scan command again. If there is still
no response, please reset the scanner by turning it
off and then on again, and reboot your host computer
as well.
Question: Paper becomes jammed during scanning.
Answer: 1) Open the ADF unit.
2) Pull out the jammed paper carefully.
3) Close the ADF unit.