Chapter 6 Troubleshooting
The scanner will automatically perform a simple self test
each time it is powered on to use. This will help spot
major system errors in the scanner itself.
If you have problems with the operation of your scanner,
please check the following troubleshooting hints.
6-1 Question and Answer
Question: Paper becomes jammed during scanning.
Answer: 1) Open front door of the scanner.
2) Pull out the jammed paper carefully.
3) Close the front door.
Question: More than one sheet of paper are fed into the
scanner.
Answer: 1) Open the scanner front door.
2) Remove the multi-fed paper.
3) Close the front door.
4) Flatten the corners and edges. Loosen the paper
before reloading.
5) Check the Feeding Roller condition and if
necessary, follow the cleaning directions in
Section 5.1 to clean the scanner.
Question: Paper becomes skewed in the scanner.
Answer: 1) Use the slide guides to keep the paper path
straight.
