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MacBook
Users Guide
Includes setup, expansion,
and troubleshooting
information for your
MacBook computer
K
Apple Computer, Inc
© 2006 Apple Computer, Inc. All rights reserved.
Under the copyright laws, this manual may not be
copied, in whole or in part, without the written consent
of Apple.
Every effort has been made to ensure that the
information in this manual is accurate. Apple is not
responsible for printing or clerical errors.
Apple
1 Infinite Loop
Cupertino, CA 95014-2084
408-996-1010
www.apple.com
Apple, the Apple logo, AirPort, AppleTalk, Final Cut,
FireWire, iCal, iDVD, iLife, iMac, iMovie, iPhoto, iPod,
iTunes, Mac, Macintosh, Mac OS, and QuickTime are
trademarks of Apple Computer, Inc., registered in the
U.S. and other countries.
AirPort Express, Exposé, FileVault, Finder, the FireWire
logo, iSight, MacBook, Macintosh Products Guide,
MagSafe, Safari, Spotlight, SuperDrive, and Tiger are
trademarks of Apple Computer, Inc.
AppleCare, Apple Store, and iTunes Music Store are
service marks of Apple Computer, Inc., registered in the
U.S. and other countries.
.Mac is a service mark of Apple Computer, Inc.
ENERGY STAR
®
is a U.S. registered trademark.
Intel and Intel Core are trademarks of Intel Corp. in the
U.S. and other countries.
The Bluetooth
®
word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks by Apple
Computer, Inc. is under license.
Other company and product names mentioned herein
are trademarks of their respective companies. Mention
of third-party products is for informational purposes
only and constitutes neither an endorsement nor a
recommendation. Apple assumes no responsibility with
regard to the performance or use of these products.
Manufactured under license from Dolby Laboratories.
“Dolby,” “Pro Logic,” and the double-D symbol are
trademarks of Dolby Laboratories. Confidential
Unpublished Works, © 1992–1997 Dolby Laboratories,
Inc. All rights reserved.
The product described in this manual incorporates
copyright protection technology that is protected by
method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this
copyright protection technology must be authorized by
Macrovision Corporation and is intended for home and
other limited viewing uses only unless otherwise
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engineering or disassembly is prohibited.
Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216,
4,819,098 and 4,907,093 licensed for limited viewing
uses only.
Simultaneously published in the United States and
Canada.
3
Contents
7 Chapter 1: Getting Started
8
Setting Up Your MacBook
16
Basic Components of Your MacBook
18
Features of Your MacBook Keyboard
20
Additional Components of Your MacBook
22
Putting Your MacBook to Sleep or Shutting It Down
23
Calibrating Your Battery
25
Getting More Information
26
Getting Answers Using Mac Help
27 Chapter 2: Getting to Know Your MacBook
28
Adjusting Your Display
30
Using Your Power Adapter
32
Using the Trackpad
33
Using the Keyboard
34
Using a Mouse
35
Using the Apple Remote and Front Row
4
Contents
40
Using the Built-in iSight Camera
44
Learning About Mac OS X
45
Customizing Your Desktop and Setting Your Preferences
46
Using Applications
47
When an Application Doesn’t Respond
47
Keeping Your Software Up to Date
48
Connecting to a Printer
49
Playing a CD and Connecting Headphones
50
Connecting a Camera or Other FireWire or USB Device
50
Transferring Files to or from Another Computer
53 Chapter 3: Using Your MacBook
54
Using Universal Serial Bus (USB) Devices
57
Connecting with FireWire
61
How AirPort Provides Wireless Internet Access
62
Using Bluetooth Wireless Technology
64
Connecting with Ethernet
65
Using External Video Support
68
Connecting Speakers and Other Audio Devices
69
Using Your Optical Drive
74
Understanding Sudden Motion Sensor
74
Using Your Battery
Contents
5
78
Securing Your MacBook
79 Chapter 4: Adding Memory to Your MacBook
80
Installing Additional Memory
87
Making Sure Your MacBook Recognizes the New Memory
89 Chapter 5: Troubleshooting
90
Problems That Prevent You from Using Your Computer
93
Other Problems
96
Reinstalling the Software That Came with Your Computer
98
Using Apple Hardware Test
99
Locating Your Product Serial Number
101 Appendix A: Specifications
103 Appendix B: Safety, Use, and Care Information
103
Understanding General Safety Instructions
105
Setting Up Your MacBook and Power Adapter
106
Using Your MacBook
108
Avoiding Hearing Damage
11 0
Understanding Ergonomics
11 2
Learning About Apple and the Environment
6
Contents
11 3 Appendix C: Connecting to the Internet
11 5
Gathering the Information You Need
11 7
Entering Your Information
11 9
Troubleshooting Your Connection
12 3 Appendix D: Top Ten Questions
12 9
Communications Regulation Information
133 Index
7
1
1
Getting Started
Your MacBook includes the following components:
Important:
Read all the installation instructions (and the safety information in
Appendix B, “Safety, Use, and Care Information,” on page 103) carefully before you plug
your computer into a wall socket.
AC power cord
Apple Remote
AC
plug
MagSafe 60W Power Adapter
M
EN
U
8 Chapter 1
Getting Started
Setting Up Your MacBook
Your MacBook is designed so that you can set it up quickly and start using it right
away. The following pages take you through the setup process, including these tasks:
Â
Plugging in the Apple MagSafe 60W Power Adapter
Â
Connecting cables
Â
Turning on your MacBook
Â
Configuring a user account and other settings using Setup Assistant
Step 1: Plug In the Apple MagSafe 60W Power Adapter
If there is protective film around the power adapter, remove it before setting up your
MacBook.
m
Insert the AC plug of your power adapter into a power outlet and the power adapter
plug into the MacBook power adapter port. As you get close to the port, you’ll feel a
magnetic pull drawing the power adapter plug in.
AC plug
Chapter 1
Getting Started
9
To extend the reach of your power adapter, you can attach the AC power cord. First
pull up on the AC plug to remove it from the adapter, and then attach the included AC
power cord to the adapter. Plug the other end into a power outlet. For an illustration,
see page 31.
Step 2: Connect Your Cables
For an Internet connection, connect your MacBook to a DSL modem, cable modem,
external modem, or Ethernet network. If you’re connecting to a wireless network such
as AirPort Extreme, you don’t need cables.
For information about types of connections, see Appendix C, “Connecting to the
Internet,” on page 113.
Warning:
Make sure the AC plug is fully inserted into the power adapter and the
electrical prongs on your AC plug are in their completely extended position before
you plug the adapter into the power outlet.
¯
AC power cord
AC plug
Power adapter port
Power adapter plug
10 Chapter 1
Getting Started
Note:
To use a dial-up connection, you need the external Apple USB Modem, available
for purchase from the online Apple Store at www.apple.com/store or from an Apple
Authorized Reseller. Plug the Apple USB Modem into a USB port on the MacBook, and
then connect a phone cord (not included) from the modem into a phone wall jack.
To connect to a DSL or cable modem or an Ethernet network:
m
Connect the cable to your DSL or cable modem as shown in the modem instructions,
or connect the Ethernet cord to the Ethernet hub or outlet. Then connect the other
end of the cord to the computer’s Ethernet port.
Note:
If you want to use AirPort to connect wirelessly, AirPort detects available wireless
networks after you turn on your computer. If necessary, choose “Turn AirPort on from
the AirPort (Z
) status menu in the menu bar, and then choose your network from the
AirPort status menu.
G
Ethernet
cable
Gigabit Ethernet
port (10/100/1000
Base-T)
Chapter 1
Getting Started
11
Step 3: Turn On Your MacBook
1
To turn on your MacBook, press the power (®
) button briefly (up to 1 second).
You hear a tone when you turn on the computer. Don’t press the power button after
the startup tone or you might cause the computer to shut down again.
It takes the computer a few moments to start up. After it starts up, Setup Assistant
opens automatically.
® Power button
Sleep indicator light
12 Chapter 1
Getting Started
2
Use your MacBook trackpad to select and move items on the screen, just as you use a
mouse with a desktop computer.
Â
To move the arrow pointer on the screen, slide your finger across the trackpad.
Important:
Use one finger on the trackpad to move the pointer. The trackpad lets you
scroll by dragging two fingers, and the scrolling feature is turned on by default. See
“Using the Trackpad” on page 32 for more information.
Â
Use the trackpad button to select, click, or double-click items on the screen.
Track
p
ad
Trackpad button
Chapter 1
Getting Started
13
Step 4: Configure Your MacBook with Setup Assistant
The first time you turn on your computer, Setup Assistant starts. Setup Assistant helps
you enter your Internet and email information and set up a user account on your
computer.
If you already have a Mac, Setup Assistant can help you automatically transfer files,
applications, and other information from your other Mac to your new MacBook.
Problems Turning On the Computer?
Nothing happens when you press the power (®
) button.
Â
The battery might be drained. Make sure that you plugged the power adapter into
both the computer and a power source. The power adapter plug should light when
you plug it into the computer.
Â
If the computer still doesn’t start up, see “Problems That Prevent You from Using
Your Computer on page 90.
You see a picture of a disk or a folder with a blinking question mark.
This icon usually means that the computer can’t find the system software on the hard
disk or any disks attached to the computer. Disconnect all external peripherals and try
restarting. Hold down the power (®
) button for 8 to 10 seconds until the computer
turns off. Then press the power button again. If the problem persists, you might need
to reinstall the system software. See “Reinstalling the Software That Came with Your
Computer” on page 96.
14 Chapter 1
Getting Started
To transfer information, make sure:
Â
Your other Mac has built-in FireWire and supports FireWire Target Disk Mode
Â
Your other Mac has Mac OS X v10.1 or later installed
Â
You have a standard 6-pin to 6-pin FireWire cable
Setup Assistant takes you through the process of transferring your information—just
follow the onscreen instructions. Transferring information to your MacBook doesn’t
affect the information on your other Mac. (If you set up partitions on the new
MacBook, all information from the other Mac will be transferred to one partition.)
Using Setup Assistant, you can transfer:
Â
User accounts, including preferences and email.
Â
Network settings, so your new MacBook is automatically set up to work with the
same network settings as your other Mac.
Â
Files and folders on the hard disk and partitions. This gives you easy access to the
files and folders you used on your other Mac.
Â
The Applications folder, so that most of the applications you used on your other Mac
are now on your new MacBook. (You might need to reinstall some of the applications
you transfer.)
Important:
Use caution when you transfer applications so that you don’t overwrite
later versions of the applications already installed on your MacBook.
Chapter 1
Getting Started
15
If you don’t intend to keep or use your other Mac, it’s best to deauthorize it from
playing music, videos, or audiobooks that you’ve purchased from the iTunes Music
Store. Deauthorizing a computer prevents any songs, videos, or audiobooks you’ve
purchased from being played by someone else and frees up another authorization for
use (you can use only five authorized computers at a time with an iTunes account). For
information on deauthorizing, in iTunes open Help > iTunes and Music Store Help.
If you don’t use Setup Assistant to transfer information when you first start up your
MacBook, you can do it later using Migration Assistant. Go to the Applications folder,
open Utilities, and double-click Migration Assistant.
Note:
If you used Setup Assistant to transfer information from your other Macintosh
and you want to use Migration Assistant to transfer information from it again, make
sure FileVault is turned off on the other Macintosh. To turn off FileVault, open the
Security pane of System Preferences and click Turn Off FileVault. Follow the onscreen
instructions.
Setup Assistant can also take you through the process of setting up your computer to
connect to the Internet. For home users, Internet access requires an account with an
Internet service provider (ISP). Fees may apply. If you already have an Internet account,
see Appendix C, “Connecting to the Internet,” on page 113 for information you’ll need
to enter.
Congratulations, youre up and running!
16 Chapter 1
Getting Started
Basic Components of Your MacBook
®
?
® Power button
Camera indicator light
iSight camera
Microphone
Stereo speakers
Sleep indicator light
Infrared (IR) receiver
Trackpad
Trackpad button
Slot-loading optical drive
Chapter 1
Getting Started
17
Microphone
Capture sounds directly with this built-in microphone (located to the left of the iSight
camera).
Built-in iSight camera and camera indicator light
Videoconference with others using the included iChat AV application. The camera
indicator light glows when the video camera is capturing and displaying video.
Built-in stereo speakers (3)
Listen to music, movies, games, and multimedia files.
Trackpad
Move the pointer on the MacBook display with one finger on the trackpad; scroll with
two fingers on the trackpad.
Sleep indicator light
A white light pulses when the MacBook is in sleep.
Built-in infrared (IR) receiver
Use your Apple Remote and the built-in IR receiver to control your MacBook from a
distance.
Slot-loading optical drive
Your optical drive can read CD and DVD discs and write to CDs. If you have a SuperDrive,
you can also write to DVD discs. See “Using Your Optical Drive on page 69 for details.
®
Power button
Turn your MacBook on or off, or put it to sleep.
18 Chapter 1 Getting Started
Features of Your MacBook Keyboard
esc
num
lock
F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
i
C
-
Function key (fn)
Volume
controls
Brightness
controls
Num
Lock key
Media
Eject key
Mute
control
Standard
function keys
Video Mode
Toggle key
Chapter 1 Getting Started 19
Function (Fn) key
Press and hold this key to activate customized actions assigned to the function keys
(F1 to F12). To learn how to customize function keys, choose Help > Mac Help from the
menu bar and search for “function keys.”
Brightness controls
Increase ( ) or decrease ( ) the brightness of your MacBook display.
Mute control
Mute the volume of the sound coming from the built-in speakers and headphone port.
-
Volume controls
Increase (
-
) or decrease (
) the volume of the sound coming from the built-in speakers
and headphone port.
Num Lock key
Activate the numeric keypad integrated into the MacBook keyboard. When the numeric
keypad is activated, a green light glows on the Num Lock key.
i
Video Mode Toggle key
Switch between dual-display mode (extending your desktop across the built-in display
and an external display) and video-mirroring mode (presenting the same information on
both displays).
F11, F12
By default, F11 opens Exposé and F12 opens Dashboard.
C
Media Eject key
Press and hold this key to eject a disc. You can also eject a disc by dragging its desktop
icon to the Trash.
20 Chapter 1 Getting Started
Additional Components of Your MacBook
¯
Gigabit Ethernet
port (10/100/
1000 Base-T)
G
Security slot
Headphone
out/optical
digital audio
out port
f
Audio line
in/optical digital
audio in port
,
Mini-DVI
port
£
FireWire
400 port
H
USB 2.0
ports
d
MagSafe
power
adapter
port
Chapter 1 Getting Started 21
For more information about these features, see Chapter 3, “Using Your MacBook,” on
page 53.
¯ MagSafe power adapter port
Plug in the included Apple MagSafe 60W Power Adapter to recharge your MacBook
battery.
G
Gigabit Ethernet port (10/100/1000 Base-T)
Connect to a high-speed Ethernet network or connect to another computer and transfer
files. The Ethernet port autosensing feature detects other Ethernet devices and doesn’t
require an Ethernet crossover cable in order to connect.
£
Mini-DVI (video out) port
Connect to an external display or projection device that uses a DVI, VGA, composite, or
S-video connector. Depending on the type of external device you’re connecting to, you
can use a Mini-DVI to DVI adapter, a Mini-DVI to VGA adapter, or a Mini-DVI to Video
adapter, all sold separately at www.apple.com/store.
H
FireWire 400 port
Connect high-speed external devices, such as digital video cameras and external storage
devices.
d
Two high-speed USB 2.0 (Universal Serial Bus) ports
Connect additional equipment to your MacBook, such as printers, external storage
devices, digital cameras, modems, keyboards, and joysticks.
,
Audio line in/optical digital audio in port
Connect your MacBook to a line-level microphone or digital audio equipment.
f
Headphone out/optical digital audio out port
Connect external speakers, headphones, or digital audio equipment.
Security slot
Protect your MacBook from theft by connecting a security cable (sold separately).
22 Chapter 1 Getting Started
Putting Your MacBook to Sleep or Shutting It Down
When you finish working with your MacBook, you can put it to sleep or shut it down.
Putting Your MacBook to Sleep
If you’ll be away from your MacBook for only a short time, put it to sleep. When the
computer is in sleep, you can quickly wake it and bypass the startup process.
To put the computer to sleep, do one of the following:
 Close the display.
 Choose Apple () > Sleep from the menu bar.
 Press the power (®) button and click Sleep in the dialog that appears.
 Choose Apple () > System Preferences, click Energy Saver, and set a sleep timer.
 Press and hold the Play/Pause () button on the Apple Remote for 3 seconds.
Warning: Wait a few seconds until the sleep indicator light starts pulsing (indicating
that the computer is in sleep and the hard disk has stopped spinning) before you
move your MacBook. Moving your computer while the hard disk is spinning can
damage the hard disk, causing loss of data or the inability to start up from the hard
disk.
Chapter 1 Getting Started 23
To wake the computer:
 If the display is closed, simply open it to wake your MacBook.
 If the display is already open, press the power (®) button or any key on the keyboard,
or any button on the Apple Remote.
Shutting Down Your MacBook
If you aren’t going to use your MacBook for a day or two, it’s best to shut it down. The
sleep indicator light goes on briefly during the shutdown process.
To shut down your computer, do one of the following:
 Choose Apple () > Shut Down from the menu bar.
 Press the power (®) button and click Shut Down in the dialog that appears.
If you plan to store your MacBook for an extended period of time, see “Storing Your
MacBook” on page 107 for information about how to prevent your battery from
draining completely.
Calibrating Your Battery
To get the longest running time from your battery, calibrate it sometime during the
first week you have your MacBook and recalibrate occasionally to keep your battery
functioning at its fullest capacity.
24 Chapter 1 Getting Started
To calibrate your battery:
1 Plug in the power adapter and fully charge your MacBook battery until the light on the
power adapter plug changes to green and the Battery icon in the menu bar indicates
that the battery is fully charged.
2 Allow the battery to rest in the fully charged state for two hours or longer. You may use
your computer during this time as long as the adapter is plugged in.
3 Disconnect the power adapter with the MacBook on and start running it from the
battery. You may use your computer during this time.
When your battery gets low, you’ll see the low battery warning dialog on the screen.
4 Continue to keep your computer turned on until it goes to sleep. Save your work and
close all applications when the battery gets low and before the system goes to sleep.
5 Turn off the computer or allow it to sleep for five hours or longer.
6 Connect the power adapter and leave it connected until the battery is fully charged
again.
Important: Repeat the calibration process every two months or so to keep your battery
fully functioning. If you use your MacBook infrequently, it’s best to recalibrate the
battery at least once a month.
If you purchased additional batteries, repeat the calibration procedure with those
batteries as well. For more information, see “Using Your Battery on page 74.
Chapter 1 Getting Started 25
Getting More Information
For more information about your MacBook, check out these resources:
 Read Chapter 2, “Getting to Know Your MacBook,” on page 27 for important basics.
 If you’re unfamiliar with Mac OS X, review the Welcome to Tiger booklet that came
with your computer and open Mac Help to browse the information there. For more
information, see “Getting Answers Using Mac Help on page 26.
 If you’re having a problem that prevents you from using your computer, see
Chapter 5, “Troubleshooting,” on page 89.
 Check out the most commonly asked questions in “Top Ten Questions” on page 123.
 For support information, user discussion boards, and the latest Apple software
downloads, go to www.apple.com/support.
 If you can’t find the answer to your question in these places, see the AppleCare Service
and Support Guide that came with your computer for information about contacting
Apple.
26 Chapter 1 Getting Started
Getting Answers Using Mac Help
Most of the information about using your Macintosh is available on your computer in
Mac Help.
To get Mac Help:
1 Click the Finder icon in the Dock (the bar of icons at the bottom of the screen).
2 Choose Help > Mac Help (click the Help menu in the menu bar and choose Mac Help).
3 Click in the Search field, type a question, and press Return on your keyboard.
Search field
27
2
2 Getting to Know Your
MacBook
This chapter introduces important basics about your
MacBook.
Whenever you stop using your MacBook, wait a few moments to let the hard disk and
any optical disc (such as a CD or DVD) in your drive stop spinning before you transport
the computer. Avoid jostling or bumping your MacBook while discs are spinning.
Note: Your MacBook uses Sudden Motion Sensor technology to help protect the hard
disk if the computer is dropped or shaken. See “Understanding Sudden Motion Sensor
on page 74 for more information.
When you use your MacBook or charge its battery, it is normal for the bottom of the
case to get warm. For prolonged use, place your MacBook on a flat, stable surface. The
bottom of the case is raised slightly to allow airflow that keeps the unit within normal
operating temperatures.
You might hear system sounds during startup and when using your hard disk and
optical drive. After the MacBook runs for some time, a small fan might turn on to cool
it, producing a faint sound. System sounds such as these are part of the computers
normal functioning.
28 Chapter 2 Getting to Know Your MacBook
For more safety instructions about handling and using your MacBook in various
locations, make sure to read Appendix B, “Safety, Use, and Care Information,” on
page 103.
The rest of this chapter includes sections about using components of your MacBook,
such as the display, power adapter, trackpad, keyboard, built-in iSight camera, and
Apple Remote. You’ll also find information about Mac OS X, Mac Help, applications, and
connecting to peripheral devices.
Adjusting Your Display
After you begin working with your new MacBook, you might need to adjust the
brightness of your display so that the screen is easier to see. Use the F1 and F2 keys
labeled with the brightness (¤) icon to adjust screen brightness.
To set preferences for your display that optimize battery use:
1 Open System Preferences and click Energy Saver.
2 In the “Settings for pop-up menu, choose Battery and click Options.
3 Deselect “Reduce the brightness of the built-in display when using this power source”
if you don’t want your display to dim to save on battery consumption.
When this feature is enabled, your display dims a small amount when you go from
using the power adapter with your MacBook to using battery power. When you plug in
the power adapter again, your display returns to its previous level of brightness.
Deselect Automatically reduce the brightness of the display before display sleep if you
don’t want the display to dim before the MacBook sleeps.
Chapter 2 Getting to Know Your MacBook 29
Changing the Size of Images on the Screen
Your MacBook has a 13.3-inch widescreen display with a default resolution of 1280 x
800. You can change the size of images on your display by changing the screen
resolution.
You can choose a lower resolution in the Displays pane of System Preferences. When
you switch to a lower resolution, items on the screen appear larger, making them
easier to see. However, lower resolutions might not be as sharp as the display’s default
resolution.
With some resolutions, a black band appears on each side of the display. If you don’t
want to see the bands, you can choose a stretched” version of the resolution to have
the image cover the entire screen and eliminate the bands.
To change the resolution on your display:
m Choose Apple () > System Preferences from the menu bar. Open the Displays pane of
System Preferences.
To change your screen resolution using the Displays status menu in the menu bar, click
“Show displays in menu bar.”
30 Chapter 2 Getting to Know Your MacBook
Using Your Power Adapter
Plugging in the power adapter provides AC power to the MacBook and recharges the
computer’s battery.
Important: For optimal performance, use only the power adapter that came with your
computer, or purchase an additional Apple MagSafe 60W Power Adapter.
When you first connect the power adapter to your computer, an indicator light on the
power adapter plug starts to glow. An amber light indicates that power is going to the
battery. A green light indicates that no power is going to the battery, which can mean
the battery is fully charged, is not installed, or has a problem. If you don’t see a light,
your plug probably isn’t seated correctly. Check for any debris and remove it. You can
monitor the battery level using the Battery status menu in the menu bar or by
checking the battery level indicator lights on the bottom of the battery (see page 74).
To extend the reach of your power adapter, first pull the AC plug up to remove it from
the adapter. Attach the included AC cord to the adapter, making sure it is seated firmly.
Plug the other end into a power outlet. The AC power cord provides a grounded
connection.
Warning: The MacBook power adapter port contains a magnet that can erase data on
a credit card, iPod, or other device. To preserve your data, keep these and other
magnetic media away from the power adapter port.
Chapter 2 Getting to Know Your MacBook 31
Use the AC power cord and connect it to a grounded power outlet when one is
available. Use only the AC power cord that came with your power adapter. Make sure
to push the power plug snugly into the power adapter port on the computer to ensure
it is engaged and power is flowing to the computer. If the cord is plugged in properly,
you’ll see a glowing indicator light on the end of the cord that plugs into your
MacBook.
When disconnecting the power adapter from an outlet or from the computer, pull the
plug, not the cord. For safety instructions about using your power adapter, see “Setting
Up Your MacBook and Power Adapter” on page 105.
AC power cord AC plug
32 Chapter 2 Getting to Know Your MacBook
Using the Trackpad
How far the pointer moves onscreen is based on how quickly you move your finger
across the trackpad. To move the pointer a short distance, move your finger slowly
across the trackpad; the faster you move your finger, the farther the pointer moves
onscreen. You can also adjust the tracking speed in the Keyboard & Mouse pane of
System Preferences.
You can scroll vertically or horizontally in a window that has scroll bars, by moving two
fingers on the trackpad. You can turn this option on or off in the Keyboard & Mouse
pane of System Preferences.
Tips for Using the Trackpad
For best results when using the trackpad:
 Use only one finger, except when the scrolling feature is turned on and you want
to scroll.
 Do not use a pen or any other object.
 Keep your finger and the trackpad dry. If the trackpad becomes moist from
humidity or condensation, gently wipe it with a clean cloth before you use it.
 Never use any kind of cleaning solution on the trackpad.
For more information about using the trackpad, choose Help > Mac Help from the
menu bar at the top of the screen.
Chapter 2 Getting to Know Your MacBook 33
In addition to using the trackpad button, you can use your finger to click and
double-click directly on the trackpad. You can turn on these features and other
trackpad options in the Keyboard & Mouse pane of System Preferences.
Note: If you find that the pointer moves as you type because you accidentally
brush the trackpad, you can avoid this problem by selecting the “Ignore accidental
trackpad input option in the Keyboard & Mouse pane of System Preferences.
Using the Keyboard
Your MacBook keyboard has a numeric keypad integrated into the standard keyboard
keys. Keys used for the numeric keypad have a small secondary label.
Num Lock key
Numeric keypad
34 Chapter 2 Getting to Know Your MacBook
To use the numeric keypad, press the Num Lock key. An indicator light on the Num
Lock key glows when the keypad is active. When you finish using the keypad, press the
Num Lock key again to turn it off.
Important: If your keyboard doesn’t seem to be working correctly, check the Num Lock
key. When the numeric keypad is active, other keys and keyboard equivalents for menu
commands (such as x-Q to quit) are deactivated.
You can use your keyboard as well as your Apple Remote to control the Front Row
application. See “Using the Keyboard to Control Front Row” on page 39.
If you like to use keyboard shortcuts to work efficiently, open Mac Help and search for
“keyboard shortcuts.” You’ll find an extensive list of keyboard shortcuts for many
common procedures and applications.
Using a Mouse
If you have an Apple mouse with a USB connector, you can insert the USB connector
into the USB 2.0 port and use your mouse right away. If you have an Apple wireless
mouse, see “Using Bluetooth Wireless Technology” on page 62 for information about
connecting it. You can purchase a wireless or USB mouse from the online Apple Store
at www.apple.com/store or from an Apple Authorized Reseller.
Chapter 2 Getting to Know Your MacBook 35
Using the Apple Remote and Front Row
Your Apple Remote works with the Front Row interface and the built-in infrared (IR)
receiver, which is located on the bottom right of the front side on your MacBook.
Use the Apple Remote to open Front Row and work with iTunes, iPhoto, iMovie, DVD
Player, and more, from across the room.
Use your Apple Remote to:
 Open Front Row and navigate through the Music, Photos, Videos, and DVD menus.
 Adjust the volume of a song, play or pause a song, or skip to the next or previous
track in iTunes.
 Play a slideshow of any of your photo albums in iPhoto.
 Play movies that are in your Movies folder or watch online QuickTime movie trailers.
 Play a DVD in your optical drive with DVD Player.
 Navigate Keynote presentations.
 Sleep or wake your MacBook.
To use the Apple Remote with Front Row, point it at the MacBook and:
 Press the Menu (») button to open or close Front Row, or to return to the previous
menu when you’re navigating through Front Row.
 Press the Next/Fast-forward () or Previous/Rewind (]) button to cycle through the
applications in Front Row.
 Press the Volume/Menu Up () and Volume/Menu Down (D) buttons to move
through a menu or adjust the volume.
36 Chapter 2 Getting to Know Your MacBook
 Press the Select/Play/Pause () button to select a menu item, or to play or pause a
song, slideshow, video, or DVD.
 Press the Next/Fast-forward () or Previous/Rewind (]) button to skip forward or
backward through your media content. Press and hold to fast-forward or rewind.
 Hold down the Select/Play/Pause () button for 3 seconds to put your MacBook to
sleep.
Next/Fast-forward button
Select/Play/Pause button
Battery compartment
Volume/Menu Up button
IR window
Volume/Menu Down button
Previous/Rewind button
Menu button
Chapter 2 Getting to Know Your MacBook 37
Using the Apple Remote with Keynote
If you have Keynote installed, you can control presentations with the Apple
Remote.With Keynote open, press the Select/Play/Pause () button to start a
presentation. Then, depending on where you want to work in the application (in a
presentation or the slide organizer), point the Apple Remote at your MacBook and
press the buttons to control Keynote as described in the following table.
Pairing Your Apple Remote
If you have multiple computers or other devices with built-in IR receivers in a room
(for example, more than one MacBook or iMac in a home office or lab), you can pair
your Apple Remote to be used with a specific computer or device. Pairing sets up the
receiving computer or device to be controlled only by a specific Apple Remote.
Press this button In a presentation In slide organizer
(Select/Play/Pause) To freeze/unfreeze To jump to selected slide
» (Menu) To invoke slide organizer To exit slide organizer
» and hold To exit To exit presentation
] (Previous/Rewind) To move to previous slide To select previous slide
] and hold To jump to first slide
(Next/Fast-forward) To move to next slide To select next slide
and hold To jump to last slide
(Volume/Menu Up) To increase volume To increase volume
D
(Volume/Menu Down) To decrease volume To decrease volume
38 Chapter 2 Getting to Know Your MacBook
To pair your Apple Remote with your MacBook:
1 Position the Apple Remote 3 to 4 inches from the IR receiver on your MacBook.
2 Press and hold the Menu (») and Next/Fast-forward () buttons on the Apple
Remote at the same time for 5 seconds.
When you successfully pair your Apple Remote with your MacBook, you’ll see a
chainlink symbol ( ) onscreen.
To delete a pairing between the Apple Remote and your MacBook:
1 Choose Apple () > System Preferences from the menu bar.
2 Click Security and then click Unpair.
Replacing the Battery
The Apple Remote includes a non-rechargeable battery. When needed, replace the
battery with a CR 2032 battery. Do not attempt to recharge the battery.
Press this button with a small blunt object to
partially eject the battery compartment.
Positive (+) side faces up.
Pull the battery
compartment free.
M
EN
U
Chapter 2 Getting to Know Your MacBook 39
To replace the battery:
1 Open the battery compartment by pressing the button (pictured above) with a small
object, such as the end of a paper clip.
2 Pull the battery compartment out and remove the battery.
3 Insert the replacement battery with the positive (+) side facing up.
4 Close the battery compartment.
Turning Off IR Reception
You can use Security preferences to turn IR reception on your MacBook on or off.
To turn off IR reception:
 Choose Apple () > System Preferences from the menu bar and click Security.
 Select the “Disable remote control infrared receiver checkbox.
Using the Keyboard to Control Front Row
In addition to using the Apple Remote to control Front Row, you can also use your
keyboard. The following keys correspond to the buttons on the Apple Remote:
Keyboard equivalent Apple Remote button
Command (x) - Esc Enter Menu (»)
Esc Exit Menu (»)
Space or Return Select/Play/Pause ()
Up arrow (Ò) Volume/Menu Up ()
Down arrow (¬) Volume/Menu Down (D)
Right arrow (˚) Next/Fast forward ()
Left arrow (k) Previous/Rewind (])
40 Chapter 2 Getting to Know Your MacBook
Getting More Information About the Apple Remote
More information about your Apple Remote is available in Mac Help. Choose
Help > Mac Help from the menu bar and search for Apple Remote.”
Using the Built-in iSight Camera
With the built-in iSight camera, you can take pictures with Photo Booth or video chat
with other iChat AV users.
Taking Pictures with Photo Booth
Use Photo Booth to take pictures and add fun visual effects such as sepia, black and
white, glow, colored pencil, and more.
iSight camera
Camera
indicator
light
Microphone
Chapter 2 Getting to Know Your MacBook 41
To take a picture with Photo Booth:
1 Click the Photo Booth icon in the Dock to open Photo Booth and turn on the built-in
iSight camera.
The glowing indicator light next to the camera tells you it’s on.
2 Select an effect to apply to your picture, if you like.
3 Click the Camera icon below the image to take a picture.
Save the picture as your iChat buddy picture, email it to your friends, or save it in your
iPhoto library.
To use a picture as your buddy picture or account picture:
1 Open Photo Booth and take a picture.
2 Select the picture you’d like to use as your buddy picture or account picture.
3 Click the Buddy Picture or Account Picture icon to automatically update your picture.
More information about Photo Booth is available by choosing Help > Mac Help from
the menu bar, and then choosing Library > Photo Booth Help.
Using Your iSight Camera with iMovie HD
You can capture live video from your built-in iSight camera directly into iMovie HD.
To capture live video:
1 Open iMovie HD by clicking its icon in the Dock.
2 Click the mode switch to set iMovie HD to built-in camera mode.
Mode switch
42 Chapter 2 Getting to Know Your MacBook
3 Click the camera icon to the left of the mode switch and choose Built-in iSight from the
pop-up menu.
4 Click the “Record With iSight” button in the iMovie monitor to begin recording.
The video you see in the iMovie monitor is recorded as a clip in the iMovie Clips pane.
5 Click the “Record With iSight” button again to stop recording.
You can record video as long as your MacBook has enough disk space to hold it.
More information about iMovie HD is available in Mac Help. Choose Help > Mac Help
from the menu bar, and then choose Library > iMovie HD Help.
Videoconferencing with iChat AV
When you open iChat AV, the camera indicator light turns on. Click the video icon of a
buddy to videoconference with that iChat AV user in real-time full-motion video. Your
MacBook also has a built-in microphone, so you have both voice and video support for
iChat AV videoconferences.
To use the built-in iSight to videoconference, you must have the following:
 A .Mac, America Online (AOL), or AOL Instant Messenger (AIM) account (required for
iChat AV).
 A broadband Internet connection using a DSL or cable modem, or a local area
network (LAN). A dial-up Internet connection doesn’t support this activity.
Chapter 2 Getting to Know Your MacBook 43
To start a videoconference:
1 Open iChat AV.
2 Click the Camera button next to a buddy in your buddy list.
For information about adding people to your buddy list, choose Help > iChat AV Help.
When you click a Camera button in the buddy list, the camera indicator light glows to
indicate you are displaying video. This also sends an invitation to your buddy to accept
your video request and lets you preview how you look on camera. When a buddy
accepts your invitation, you can see the buddy on your screen as well as yourself.
Videoconferencing with More Than One Buddy
You can videoconference with up to three buddies at once. One buddy hosts the
videoconference, and the others participate.
To start a videoconference with more than one buddy:
1 Open iChat AV.
2 Hold down the Command key while you select the buddies you want to invite.
3 Click the Camera button at the bottom of your buddy list.
Turning Off the iSight Camera
To turn off your iSight camera, close the active iChat window. The camera indicator
light turns off, indicating that the iSight camera is off and recording has stopped.
44 Chapter 2 Getting to Know Your MacBook
Using Your Picture as Your Buddy Picture
You can take a picture of yourself using the iSight camera and use it as your buddy
picture. People who have placed you in their buddy list will see this picture.
To set your buddy picture:
1 Open iChat AV.
2 Choose Buddies > Change My Picture.
3 Click the Camera button.
Learning About Mac OS X
Your computer comes with Mac OS X v10.4 Tiger, which includes Spotlight, a search
engine that automatically indexes all of your files; Dashboard, which puts handy
“widgets” or mini-applications at your fingertips; Exposé, which tiles and neatly displays
all your open applications; and much more.
When you’re ready to learn more about Mac OS X and the award-winning iLife
applications that came with your computer, see the Welcome to Tiger booklet that came
with your MacBook or browse the information in Mac Help. If you experience any
problems while using Mac OS X, see Chapter 5, Troubleshooting,” or Mac Help.
For information about the software applications compatible with Mac OS X, or to read
more about Mac OS X, check the Apple website at www.apple.com/macosx.
Chapter 2 Getting to Know Your MacBook 45
Customizing Your Desktop and Setting Your Preferences
You can quickly make your desktop look the way you want using System Preferences.
Choose Apple () > System Preferences from the menu bar.
Feel free to make changes and experiment with the following panes:
 Appearance: Select this preference pane to change the color of buttons, menus,
windows, and highlight colors, among other options.
 Dashboard & Exposé: Select this preference pane to set active screen corners and
shortcuts for Dashboard, your desktop, your application windows, and all windows.
46 Chapter 2 Getting to Know Your MacBook
 Desktop & Screen Saver: Select this preference pane to change the background color
or pattern of your desktop, or change it to a photo or image you like. You can also
choose an eye-catching screen effect that will appear on your screen when the
computer is left idle.
 Dock: Select this preference pane to change the size, location, and behavior of your
Dock (the bar of icons at the bottom of the screen).
As you get to know your computer, explore the other system preferences. System
Preferences is your command center for most settings on your MacBook. For more
information, open Mac Help and search for “System Preferences” or for the specific
preference pane you want to use.
Note: Because Apple frequently releases new versions and updates to its system
software, applications, and Internet sites, images shown in this book might be slightly
different from what you see on your screen.
Using Applications
Your MacBook comes with software applications for sending email, surfing the Internet,
and chatting online. It also includes the iLife suite of applications for organizing music
and digital photos, making movies and websites, and much more. For more
information about these applications, see the Welcome to Tiger booklet that came with
your computer.
Chapter 2 Getting to Know Your MacBook 47
When an Application Doesn’t Respond
On rare occasions, an application might “freeze” on the screen. Mac OS X provides a
way to quit a frozen application without restarting your computer. Quitting a frozen
application might allow you to save your work in other open applications.
To force an application to quit:
1 Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar.
The Force Quit Applications dialog appears with the application selected.
2 In the confirmation dialog, click Force Quit.
The application quits, leaving all other applications open.
If you need to, you can also restart the Finder from this dialog.
If you’re experiencing other problems with an application, see Chapter 5,
Troubleshooting,” on page 89.
Keeping Your Software Up to Date
You can connect to the Internet and automatically download and install the latest free
software versions, drivers, and other enhancements from Apple.
When you are connected to the Internet, Software Update checks Apple’s Internet
servers to see if any updates are available for your computer. You can set your Mac to
check the Apple servers periodically, and download and install updated software.
48 Chapter 2 Getting to Know Your MacBook
To check for updated software:
1 Open System Preferences.
2 Click the Software Update icon and follow the instructions on the screen.
 For more information, search for “Software Update” in Mac Help.
 For the latest information about Mac OS X, go to the Mac OS X website at
www.apple.com/macosx.
Connecting to a Printer
Follow the instructions that came with your printer to install required software and
connect the printer. The drivers for most printers are built into Mac OS X.
You can connect most printers with a USB cable; others might require a network
connection, such as Ethernet. If you have an AirPort Express or AirPort Extreme Base
Station, you can connect a USB printer to the base station (instead of connecting it to
your computer) and print wirelessly. For more information about your USB ports, see
“Using Universal Serial Bus (USB) Devices on page 54. For more information about a
wireless or network connection, see “How AirPort Provides Wireless Internet Access” on
page 61 and “Connecting with Ethernet” on page 64.
After you connect a USB printer, your computer usually detects it automatically and
adds it to the list of available printers. You might need to know the network name or
address of printers connected to a network before you can print to them. Use the Print
& Fax pane of System Preferences to select your printer.
Note: If your printer isn’t working, you might need to check the website of the printer
manufacturer for compatible printer driver software to install.
Chapter 2 Getting to Know Your MacBook 49
To set up a printer:
1 Open System Preferences and click the Print & Fax icon.
2 Click Printing and then click the Add (+) button to add a printer.
3 Select the printer you want to use, and then click Add.
4 Use the Add (+) and Remove (–) buttons to choose the printers that appear in the
printer list.
Monitoring Printing
After you send a document to a printer, you can monitor printing, halt your print job, or
put it temporarily on hold. Click the printer icon in the Dock to open the Printer
window. For more information, choose Help > Mac Help and search for printing.”
Playing a CD and Connecting Headphones
You can use iTunes—an easy-to-use digital jukebox and store from which you can
download music, videos, podcasts, and audiobooks—to listen to your iTunes music and
CDs while you work. Insert a music CD in your optical drive and iTunes appears
automatically on the screen. You can listen to your music on the MacBook internal
speakers or connect headphones to the headphone port of your MacBook for private
listening.
To learn more about iTunes:
m Open iTunes and choose Help > iTunes and Music Store Help.
50 Chapter 2 Getting to Know Your MacBook
Connecting a Camera or Other FireWire or USB Device
If you have an iPod, digital camera, video camera, scanner, or other device that has a
FireWire or USB connector, you can connect it to your MacBook. Follow the installation
instructions that came with your device. For information about FireWire, see
“Connecting with FireWire” on page 57. For information about USB, see “Using
Universal Serial Bus (USB) Devices” on page 54.
Transferring Files to or from Another Computer
If you want to transfer files or documents to or from another computer, there are
several ways of doing it.
 You can easily transfer all your files using Migration Assistant and a FireWire cable
(sold separately).
 You can connect to another Mac using a FireWire cable and start up your MacBook in
FireWire Target Disk Mode. Your MacBook appears as a hard disk on the other
computer and you can drag files to it. For information about using FireWire to
transfer files, see “Connecting Your MacBook to Another Computer Using FireWire” on
page 59.
 If you have an external hard disk drive, iPod, flash drive, or other data storage device
that connects through a USB or FireWire cable, you can use it to transfer files.
 If you have an email connection, you can email your files to another computer.
Chapter 2 Getting to Know Your MacBook 51
 If you register for a .Mac account from Apple (fees apply), you can use it to transfer
files. With a .Mac account, you get an iDisk, which provides Internet space for backing
up and storing files, so other computers can access the files you transfer there.
 Using a recordable optical drive, you can record files for transfer on a CD or DVD disc.
 If you connect your computer to a network using Ethernet, you can exchange files
with other computers on the network. You can access a server or another computer
by clicking Network in the Finder sidebar, or by choosing Go > Connect to Server
from the menu bar.
 You can create a small Ethernet network by connecting an Ethernet cable from your
MacBook to another computer’s Ethernet port. After you’re connected, you can
transfer files directly from one computer to the other. For more information, open
Mac Help and search for connecting two computers.”
 You can connect to an AirPort Extreme wireless network to transfer files. For more
information, see “How AirPort Provides Wireless Internet Access” on page 61.
 If you have access to devices that communicate using Bluetooth® wireless
technology, you can transfer files to other Bluetooth equipped devices. For more
information, see “Using Bluetooth Wireless Technology” on page 62.
For general information about transferring files and documents, open Mac Help and
search for “transferring” or for the type of connection you need.
53
3
3 Using Your MacBook
Your MacBook has many built-in features and
connection capabilities.
These include the following:
 Universal Serial Bus (USB) 2.0 ports for connecting equipment such as iPods, printers,
scanners, and other devices. See “Using Universal Serial Bus (USB) Devices on
page 54.
 A FireWire 400 port for connecting high-speed equipment such as digital video
cameras and external hard disk drives. See “Connecting with FireWire” on page 57.
 Bluetooth wireless connectivity, AirPort Extreme wireless networking capability, and
Gigabit Ethernet networking capability. See “Using Bluetooth Wireless Technology”
on page 62, “How AirPort Provides Wireless Internet Access on page 61, and
“Connecting with Ethernet” on page 64.
 An audio line in/optical digital audio in port and a headphone/optical digital audio
out port for connecting headphones, speakers, and digital audio equipment. See
“Connecting Speakers and Other Audio Devices” on page 68.
54 Chapter 3 Using Your MacBook
 A mini-DVI video out port for connecting your MacBook to an external display by
using a Mini-DVI to DVI adapter or a Mini-DVI to VGA adapter. Use a Mini-DVI to Video
adapter to connect a video device that requires a composite or S-video connection.
All adapters are sold separately. See “Using External Video Support on page 65.
 A slot-loading optical drive for playing CDs and DVDs and burning CDs. If you have a
SuperDrive, you can burn DVDs as well. See “Using Your Optical Drive” on page 69.
 Sudden Motion Sensor technology that helps protect the internal hard disk if your
MacBook is dropped or shaken. See “Understanding Sudden Motion Sensor on
page 74.
 A MacBook battery that provides convenient, at-a-glance battery status. See “Using
Your Battery on page 74.
 A security slot so that you can make sure your MacBook stays where it should. See
“Securing Your MacBook” on page 78.
Using Universal Serial Bus (USB) Devices
Your MacBook comes with two USB 2.0 (d) ports, also referred to as high-speed USB,
which you can use to connect many types of external devices, including iPods, printers,
scanners, digital cameras, game pads, joysticks, keyboards, and floppy disk drives. Your
USB 2.0 ports are compatible with earlier USB devices. In most cases, you can connect
and disconnect a USB device while the computer is running. After you connect the
device, it is ready to use. You don’t need to restart or reconfigure your computer.
Chapter 3 Using Your MacBook 55
To use a USB device with your computer, connect the device to the computer. Your
computer automatically detects newly connected devices and loads the correct
software to work with the device.
Note: If your MacBook can’t find the correct software when you connect a USB device,
you can either install the software that came with the device or go to the website of
the device manufacturer to locate and install the correct software.
Understanding USB Devices and Battery Power
You can use USB devices, such as joysticks and keyboards, that are powered by the
MacBook USB connection instead of by a separate power adapter. However, these
types of USB devices can cause your MacBook battery to be depleted faster. If the
device will be connected for an extended period, it is a good idea to connect the
MacBook power adapter.
56 Chapter 3 Using Your MacBook
Using Multiple USB Devices at the Same Time
You can purchase a USB hub to connect multiple USB devices to your computer. The
USB hub connects to an open USB port on your computer and provides additional USB
ports (usually four or seven). High-speed hubs can support USB 2.0 high-speed devices
as well as USB 1.1 compatible devices. USB 1.1 hubs don’t allow high-speed USB devices
to operate at their maximum data speed. Most USB hubs have a power adapter and
should be plugged into an outlet.
Note: If you are using a chain of USB devices and hubs, some USB devices might not
work when connected through a combination of USB 2.0 high-speed hubs and USB 1.1
full-speed or low-speed hubs. For example, you might not see an external USB hard
disk on your desktop. To avoid this problem, don’t connect USB devices with different
speeds together. Connect your high-speed hub directly to your computer and connect
high-speed devices to it. Connect a full-speed or low-speed hub directly to your
computer and connect similar speed devices to it.
USB hub
Chapter 3 Using Your MacBook 57
Getting More Information About USB
More information about USB is available in Mac Help. Choose Help > Mac Help in the
menu bar and search for “USB.” You can also find information on the Apple USB website
at www.apple.com/usb. For information about USB devices available for your computer,
check the Macintosh Products Guide at www.apple.com/guide.
Connecting with FireWire
Your computer has one FireWire 400 (H) port. With FireWire, you can easily connect
and disconnect external high-speed devices—such as high definition video (HDV) or
digital video (DV) cameras and hard disks—without restarting your computer.
You can connect a standard 6-pin FireWire device directly to the FireWire 400 (H) port.
The port provides power to connected devices, so the devices don’t need a separate
power plug.
58 Chapter 3 Using Your MacBook
These are some of the things you can do with FireWire:
 Connect an HDV or DV camera and capture, transfer, and edit high-quality video
directly on your computer using video-editing software such as iMovie HD, Final Cut
Express, or Final Cut Studio (sold separately).
 Connect an external FireWire hard disk drive and use it to back up data or
transfer files.
 Start up from an external FireWire hard disk. Connect an external FireWire hard disk
drive (with Mac OS X v10.4.6 or later installed on it), open the Startup Disk pane of
System Preferences, and click the FireWire hard disk icon. Restart your computer.
 Transfer files between your MacBook and another FireWire-equipped computer using
FireWire Target Disk Mode. See “Connecting Your MacBook to Another Computer
Using FireWire” on page 59 for more information.
Using FireWire Devices
To use a FireWire device with your computer, connect the device to the computer and
install any software that came with the device. Your computer automatically detects
newly connected devices.
Note: If your MacBook can’t find the correct software when you connect a FireWire
device, you can either install the software that came with the device or go to the
website of the device manufacturer to locate and install the correct software.
Chapter 3 Using Your MacBook 59
Understanding FireWire Devices and Battery Power
You can use FireWire devices, such as certain external hard disk drives, that are
powered by the MacBook FireWire connection instead of by a separate power adapter.
However, these FireWire devices can cause your MacBook battery to be depleted faster.
If a device will be connected for an extended period, it is a good idea to connect the
MacBook power adapter.
Note: The FireWire (H) port is designed to support power for FireWire devices (up to
7 watts maximum). You can connect multiple devices to each other and connect the
chain of devices to the FireWire port on your computer, but only one device should get
power from the computer. The rest of the devices in the chain should be powered by
separate power adapters. Connecting more than one FireWire device that gets power
from the port can cause problems. If a problem occurs, shut down the computer,
disconnect the FireWire devices, and restart your computer.
Connecting Your MacBook to Another Computer Using FireWire
If you want to transfer files between your MacBook and another FireWire-equipped
computer, or if you have a problem that prevents your computer from starting up, you
can use FireWire Target Disk Mode to connect to another computer. When you start up
your MacBook in FireWire Target Disk Mode, the other computer can access your
MacBook as if it were an external hard disk.
Note: When using FireWire Target Disk Mode, its a good idea to connect your power
adapter to the MacBook.
60 Chapter 3 Using Your MacBook
To connect your MacBook to another computer in FireWire Target Disk Mode:
1 Make sure that your MacBook is shut down.
2 Use a FireWire cable to connect your MacBook to another FireWire-equipped computer.
3 Start up your MacBook and immediately hold down the T key.
Your MacBook display will show the FireWire logo. The other computers display shows
the MacBook internal hard disk icon. You can now drag and drop files between the
computers.
4 When you finish transferring files, drag the MacBook hard disk icon to the Trash (Eject
icon).
5 Press the power (®) button on the MacBook to shut it down, and then disconnect the
FireWire cable.
Getting More Information About FireWire
More information about FireWire is available in Mac Help. Choose Help > Mac Help in
the Finder menu bar and search for “FireWire.” You can also find information on the
Apple FireWire website at www.apple.com/firewire.
Chapter 3 Using Your MacBook 61
How AirPort Provides Wireless Internet Access
With AirPort Extreme technology, your MacBook makes a wireless connection to an
AirPort Express, AirPort Extreme Base Station, or any 802.11b- or 802.11g-compliant
product that is connected to the phone line, a DSL or cable modem, or a local area
network (LAN) with Internet access.
Getting More Information About AirPort Extreme
To purchase an AirPort Extreme Base Station or AirPort Express, go to the online Apple
Store at www.apple.com/store or contact your Apple Authorized Reseller.
More information about AirPort Extreme and AirPort Express is available in AirPort Help.
Choose Help > Mac Help, and then choose Library > AirPort Help. You can also find
information on the Apple AirPort website at www.apple.com/airportexpress and
www.apple.com/airportextreme.
Connection to
the Internet
AC outlet AirPort Express
DSL or cable modem
62 Chapter 3 Using Your MacBook
Using Bluetooth Wireless Technology
Your MacBook comes with Bluetooth wireless technology. With Bluetooth,
you can make short-range wireless connections between desktop and portable
computers, personal digital assistants (PDAs), mobile phones, camera phones, printers,
digital cameras, and wireless input devices, such as the Apple Wireless Keyboard and
Apple Wireless Mouse (available for purchase from the online Apple Store at
www.apple.com/store).
Bluetooth wireless technology eliminates the need for many cables that traditionally
connect devices together. Bluetooth enabled devices can connect to each other
wirelessly at a distance of up to 33 feet (10 meters).
With Bluetooth wireless technology, you can do the following:
 Use your MacBook to communicate with a compatible Bluetooth enabled mobile
phone. Your phone can act as a modem to connect you to a wireless service provider,
at a speed of up to 56 kilobits per second (kbit/s), so you can use your mobile phone
to access the Internet.
 Synchronize with your handheld Bluetooth enabled PDA. Using iSync, you can
perform a HotSync operation without cables or send your business card or calendar
events directly to a colleagues PDA.
 Exchange files between Bluetooth enabled computers and devices—even Mac to PC.
 Use a Bluetooth wireless printer, keyboard, mouse, or headset.
Chapter 3 Using Your MacBook 63
Setting Up a Bluetooth Device
Before you can use a Bluetooth device with your MacBook, you need to set up the
device to work with your computer. After you set up the device, it is paired with your
computer, and you can see it in the Devices pane of Bluetooth preferences. You pair
your computer with the device only once, and they remain paired until you delete the
pairing.
To set up a Bluetooth device:
1 Choose Set up Bluetooth Device from the Bluetooth () status menu.
2 Follow the onscreen instructions for the type of device you want to set up.
If the Bluetooth () status menu isn’t in the menu bar, open System Preferences and
click Bluetooth. Click Settings and then select “Show Bluetooth status in the menu bar.”
To delete a pairing with a device:
1 Open System Preferences and click Bluetooth.
2 Click Devices and select the device in the list.
3 Click Delete.
Getting More Information About Bluetooth Wireless Technology
You can find out more about using Bluetooth wireless technology by opening the
Bluetooth File Exchange application (located in the Utilities folder within the
Applications folder) and choosing Help > Bluetooth Help. You can also find information
on the Apple Bluetooth website at www.apple.com/bluetooth.
64 Chapter 3 Using Your MacBook
Connecting with Ethernet
Your computer comes with built-in Gigabit Ethernet (G) networking capability, which
you can use to connect to a network or to a DSL or cable modem.
Connecting to a network gives you access to other computers and potentially to
network printers, modems, email, and the Internet. You can use Ethernet to share files
between two computers or set up a small network. The Ethernet port on your MacBook
automatically detects other Ethernet devices. You dont need an Ethernet crossover
cable when connecting to other Ethernet devices.
Getting More Information About Using Ethernet
More information, including setting up an Ethernet network and transferring files using
Ethernet, is available in Mac Help. Choose Help > Mac Help and search for “Ethernet or
“network.”
Chapter 3 Using Your MacBook 65
For information about networking products you can use with your MacBook, check the
Macintosh Products Guide at www.apple.com/guide.
Using External Video Support
Your computer has an external monitor (mini-DVI) port that allows you to connect a
display or projector with a DVI or VGA port. Use the Apple Mini-DVI to DVI Adapter
(sold separately) to connect your MacBook to a DVI monitor or projector. Use the Apple
Mini-DVI to VGA Adapter (sold separately) to connect your MacBook to a VGA monitor
or projector.
You can also display images on a TV, record images on a VCR, or play DVDs on your TV
by connecting an Apple Mini-DVI to Video Adapter for use with composite and S-video
connectors. You can purchase the adapters from an Apple Store retail location, the
online Apple Store at www.apple.com/store, or an Apple Authorized Reseller.
66 Chapter 3 Using Your MacBook
When an external monitor or TV is connected, you can either have the same image
appear on both the built-in display and the external monitor (known as video mirroring)
or use the external monitor to extend the size of the Mac OS desktop (known as
dual-display or extended desktop mode). By default, your MacBook starts up in
dual-display mode. Press the F7 (i) key to switch between dual-display and
video-mirroring modes.
If you want sound to come from an external display, such as a projector or TV, you need
to connect an audio cable (not included) from the computer’s headphone (f) port to
that device.
Note: Because of the display limitations of most TVs, images displayed on a TV screen
are of lower quality than those on the built-in display or an external monitor.
Connecting an External Display or Projector
To connect an external display or projector with a DVI or VGA connector to your
computer:
1 Turn on the external display or projector.
2 Make sure the display cable is connected to the external display or projector.
3 Connect the display cable to your MacBook using the appropriate adapter (the Apple
Mini-DVI to DVI Adapter or the Apple Mini-DVI to VGA Adapter). Your MacBook
automatically detects the external display.
4 Adjust the resolution on an external display by using the Displays pane of System
Preferences or by using the Displays icon in the menu bar.
Note: Your MacBook supports external display resolutions up to 1920 x 1200 on Apple
DVI displays and up to 1600 x 1200 on VGA displays.
Chapter 3 Using Your MacBook 67
Using Your MacBook with the Display Closed
You can use your MacBook with the display closed if the computer is connected to an
external monitor, keyboard, and mouse.
Important: To use your MacBook with the display closed, the MacBook must be
plugged into a functioning power outlet.
To operate your computer with an external monitor attached and the display closed:
1 Connect a USB keyboard and mouse to your MacBook.
2 Connect the power adapter to the MacBook and a power outlet. Check that the power
adapter light is on.
3 Close the MacBook display to put the computer to sleep.
4 Follow the steps in the previous section to connect your MacBook to an external
display.
5 Wait a few seconds and then press any key on the external keyboard to wake the
MacBook.
Connecting a TV, VCR, or Other Video Device
To connect a TV or video device that requires a composite or S-video connection:
1 Connect the Apple Mini-DVI to Video Adapter (sold separately) to the Mini-DVI port on
your MacBook.
2 Connect the device to the adapter.
3 If you want to send the sound from your MacBook to the device, connect a miniplug-
to-RCA cable (not included) from the headphone (f) port on your MacBook to the
audio input ports on your device.
4 Turn on the external device.
68 Chapter 3 Using Your MacBook
5 To detect the TV or other external device, hold down the Command (x) key and press
the F2 key. You can also open the Displays pane of System Preferences and click the
Detect Displays button.
6 To adjust how the image is displayed on the device, use the Displays pane of System
Preferences.
Getting More Information About Using an External Monitor or TV
More information about using and configuring an external monitor is available in Mac
Help. Choose Help > Mac Help from the menu bar and search for external monitor.”
Connecting Speakers and Other Audio Devices
Your MacBook comes with three built-in speakers, a built-in microphone, an audio line
in/optical digital audio in port, and a headphone/optical digital audio out (f) port.
You can connect external speakers, headphones, and other sound output devices to
the headphone (f) port. The headphone port is also an S/PDIF stereo 3.5 mini-phono
jack. When devices are plugged in, sound won’t come through your built-in speakers.
Unplug any headphones or speakers to hear the computer speakers.
You can record sound onto your hard disk using the built-in microphone located next
to the built-in iSight camera. You can also connect external microphones or other
audio equipment to the audio line in port. The audio line in port is also an S/PDIF
stereo 3.5 mini-phono jack, which doesn’t provide power to a connected device, so you
must use self-powered peripherals. Using a Toslink jack-to-miniplug adapter, you can
use a Toslink cable to connect Digital Audio Tape (DAT) decks or digital instruments to
input and mix your own music.
Chapter 3 Using Your MacBook 69
For applications that can record sounds, such as iMovie HD, use the Sound pane of
System Preferences to select the audio input device you want to use, including
microphones connected through USB.
The volume controls on your keyboard allow you to easily adjust the output volume.
You can also adjust both the input and output volume from the Sound pane of System
Preferences.
For more information about using or troubleshooting sound on your computer, choose
Help > Mac Help and search for “sound.”
Using Your Optical Drive
Your MacBook includes an optical drive—either a Combo drive or a SuperDrive.
With your optical drive, you can:
 Install or use software from CDs and DVDs.
 Play music and multimedia files from CDs.
 Write music, documents, and other digital files to CD-R and CD-RW discs.
 Play DVD movies and read most DVD discs.
If you have a SuperDrive, you can also record information on blank DVD±R and
DVD±RW discs.
Important: The optical drive on your MacBook supports standard circular 12 cm discs.
Irregularly shaped discs or discs smaller than 12 cm are not supported. These types of
discs can become lodged in the drive.
70 Chapter 3 Using Your MacBook
Inserting a CD or DVD Disc
To install or use software from a CD or DVD disc:
1 With the computer turned on, insert the disc (with the label facing up) into the drive
slot until you feel the drive catch the disc and take it the rest of the way in.
You might need to insert the disc nearly all the way before the drive takes it the rest of
the way. This is normal.
2 When the icon for the disc appears on the desktop, the disc is ready to use.
Ejecting a Disc
To eject a disc, do one of the following:
 Drag the disc icon to the Trash (Eject icon).
 Press and hold the Media Eject (C) key on the keyboard until the disc ejects.
Allow the disc to fully eject before removing or reinserting it.
®
?
Chapter 3 Using Your MacBook 71
If you can’t eject the disc, quit any applications that might be using the disc and try
again. If that doesn’t work, restart the computer while holding down the trackpad
button.
Playing DVDs
To play a DVD-Video on your MacBook, insert the DVD disc. DVD Player opens
automatically. You’ll find DVD Player provides easy-to-use controls for starting,
stopping, and viewing DVDs.
If your MacBook is connected to a TV so that you can watch a DVD-Video on the TV
screen, select 720 x 480 NTSC (in the United States) or 720 x 576 PAL (in Europe and
other regions) in the Displays pane of System Preferences.
You can easily connect your MacBook to your stereo system. Use a miniplug-to-RCA
cable (not included) to connect the headphone (f) port on your MacBook to the
audio input ports on your stereo.
Recording CD-R and CD-RW Discs
Your MacBook can record data to CD-R and CD-RW discs. If you have a SuperDrive, you
can record your own digital movies on blank recordable DVD±R and DVD±RW discs.
You can also record other kinds of digital data, such as backing up files onto a
recordable DVD disc.
72 Chapter 3 Using Your MacBook
To record data on CD-R, CD-RW, DVD±R, or DVD±RW discs:
1 Insert a blank recordable CD or DVD (SuperDrive only) disc into the optical drive.
2 In the dialog that appears, enter a name for the disc and select the format you want to
use.
3 Double-click the disc icon that appears on your desktop, and then drag files and folders
to it.
4 Click the Burn Disc icon beside the disc name in the Finder sidebar.
You can also record music to CD or DVD discs right from your iTunes library.
To record music from your iTunes library:
1 Click the iTunes icon in the Dock.
2 Select the playlist or songs you want to record.
3 Insert a blank CD or DVD (SuperDrive only) disc.
4 At the top of the iTunes window, click Burn CD.
Important: If your battery runs down when you are burning a CD, the burn can fail and
you will not be able to use the CD disc again. To prevent this, always use your power
adapter when burning a CD.
If you have a SuperDrive, you can record your own digital movies on a blank recordable
DVD disc. You can also record other kinds of digital data. For example, you can back up
files to recordable DVD discs. With applications like iDVD, you can create your own
customized digital media project, burn it on a blank recordable DVD disc, and play it
on most standard DVD players.
Chapter 3 Using Your MacBook 73
To burn an iDVD project onto a blank DVD±R or DVD±RW disc:
1 Open iDVD and open your iDVD project.
2 Click the Burn button.
3 When prompted, insert a blank recordable DVD disc into the drive.
4 Click the Burn button again.
For more information, open iDVD and choose Help > iDVD Help.
Important: If your battery runs down when you are burning a DVD, the burn can fail
and you will not be able to use the DVD disc again. To prevent this, always use your
power adapter when burning a DVD.
Getting More Information
For more information about DVD Player and iTunes, see these resources:
 For information about how to use DVD Player, choose Help > DVD Player Help from
within DVD Player.
 For information about how to use iTunes to record music files on a CD or DVD disc,
choose Help > “iTunes and Music Store Help” from within iTunes.
74 Chapter 3 Using Your MacBook
Understanding Sudden Motion Sensor
Your MacBook has Sudden Motion Sensor technology, which helps protect the hard
disk from damage if the computer is dropped or shaken.
Sudden Motion Sensor protection doesn’t affect hard disk performance during regular
MacBook operation. Occasionally, unusually strong vibrations might activate the
Sudden Motion Sensor technology at a time when your MacBook is writing or reading
data intensively (such as when playing or recording video or audio). If you notice
dropped frames or sound elements, make sure that your MacBook is in a stable
environment without vibration or abrupt movement.
Using Your Battery
When the external power adapter is not connected, your computer draws power from
its battery. The length of time that you can run your MacBook varies, depending on the
applications you use and the external devices connected to your MacBook. Turning off
features such as AirPort Extreme or Bluetooth wireless technology can help conserve
battery charge. For more information about using your battery, see “Understanding
Battery Conservation Tips” on page 77.
You can determine the charge left in your battery by looking at the battery level
indicator lights on the battery itself. Press the button next to the lights, and the lights
glow briefly to show how much charge is left in the battery. You can check the charge
with the battery in or out of the MacBook.
If your battery runs low while you are working, attach your power adapter and let the
battery recharge. To replace a low battery with a charged one when your computer
isn’t connected to a power adapter, shut down your computer.
Chapter 3 Using Your MacBook 75
Important: If only one indicator light is on, very little charge is left. If no lights are
visible, the battery is completely drained and the computer will not start up unless the
power adapter is connected. Plug in the power adapter to let the battery recharge, or
replace the drained battery with a fully charged battery (see “Removing the Battery” on
page 80).
If the battery icon in the Finder menu bar is set to show the percentage of charge,
sometimes the battery won’t show a full 100 percent charge when the power adapter
is attached. This is normal behavior; battery life is maximized if charging is not
continuously cycled on and off when the batterys charge capacity is between 95 and
100 percent. When the battery level eventually drops below 95 percent, it will charge
all the way up to 100 percent.
Battery
Battery LEDs
Button
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76 Chapter 3 Using Your MacBook
Removing and Replacing the Battery
For instructions on removing and replacing the battery, see “Removing the Battery on
page 80 and “Replacing the Battery on page 86.
Note: Dispose of batteries according to your local environmental laws and guidelines.
For more information, see “Disposal and Recycling Information on page 132.
Charging a Battery
When the power adapter is connected to your computer, the battery recharges
whether the computer is off, on, or in sleep. However, the battery recharges more
quickly if the computer is off or in sleep. When the computer is on, you can monitor
the battery charge level using the Battery status icon in the menu bar.
The battery charge level displayed is based on the amount of power left in the battery
with the applications, peripheral devices, and system settings (display brightness,
Energy Saver settings, and so on) you are currently using. To conserve battery power,
close applications and disconnect peripheral devices not in use, and adjust your Energy
Saver settings (see the next section).
Chapter 3 Using Your MacBook 77
Understanding Battery Conservation Tips
The amount of work time your MacBook battery can provide before you need to
recharge depends on the applications and peripheral devices you’re currently using
and the steps you take to conserve power while you work.
For the best conservation of battery power, do the following:
 Disconnect bus-powered USB or FireWire devices when they are not in use.
 Quit open applications that you are not using.
 Turn off AirPort or Bluetooth when they are not in use. (Use the AirPort and Bluetooth
status icons in the menu bar. If these icons don’t appear in the menu bar, you can
turn them on in the Network and Bluetooth panes of System Preferences.)
 Remove CD and DVD discs when they are not in use.
 Reduce screen brightness using the brightness controls on the MacBook keyboard.
 Set the hard disk to spin down after a short time. In the Energy Saver pane of System
Preferences, select the “Put the hard disk to sleep when possible” option.
 Set your MacBook to sleep after inactivity of five minutes or less.
 Your MacBook is preset to automatically reduce its processing speed during periods
of low processing activity when using battery power, thus reducing power usage. The
setting that determines this is the Normal option in the Optimization pop-up menu
of the Energy Saver pane of System Preferences. During periods of high processing
activity, your computer will automatically switch to a higher processing speed. To
conserve the most battery life, choose Better Battery Life from the Optimization pop-
up menu. However, choosing this option may affect your computer’s performance. To
set your computer to use its highest processing speed at all times, choose Better
Performance.
78 Chapter 3 Using Your MacBook
Getting More Information About Your MacBook Battery
More information is available in Mac Help. Choose Help > Mac Help and search for
“battery.” You can also find information about extending the life of your battery at
www.apple.com/batteries/notebooks.html.
Securing Your MacBook
You can purchase a security cable lock to protect your MacBook. With a lock, you can
secure your computer to a desk or table.
Getting More Information About Security Options
More information about the software security features of your MacBook, including
multiple user passwords and file encryption, is available in Mac Help. Choose Help >
Mac Help and search for “security” or “multiple users.”
Sample
locking
device with
security cable
Security slot
79
4
4 Adding Memory to Your
MacBook
This chapter provides information and instructions
for installing additional memory and for removing
and replacing the battery in your MacBook.
Your computer has two memory slots that you access by removing the computer’s
battery. Your MacBook comes with a minimum of 512 megabytes (MB) of 667 MHz
Double Data Rate (DDR2) Synchronous Dynamic Random-Access Memory (SDRAM)
installed. Both memory slots can accept an SDRAM module that meets the following
specifications:
 Double Data Rate Small Outline Dual Inline Memory Module (DDR2 SO-DIMM) format
 1.25 inch or smaller
 256 MB, 512 MB, or 1 gigabyte (GB)
Warning: Apple recommends that you have an Apple-certified technician install
memory. Consult the service and support information that came with your computer
for instructions on how to contact Apple for service. If you attempt to install memory
and damage your equipment, such damage is not covered by the limited warranty on
your computer.
80 Chapter 4 Adding Memory to Your MacBook
 200-pin
 PC2-5300 DDR2 667 MHz Type RAM
For best performance, fill both memory slots and install an equal memory module in
each slot. The maximum amount of memory you can install in your MacBook is 2 GB,
using one 1 GB DIMM in each memory slot.
Installing Additional Memory
Installing memory involves removing and replacing your battery. The following
procedure includes instructions for adding memory and replacing your battery.
Step 1: Removing the Battery
1 Shut down your MacBook. Disconnect the power adapter, Ethernet cable, and any
other cords connected to the MacBook to prevent damaging the computer.
Chapter 4 Adding Memory to Your MacBook 81
2 Turn over the MacBook and locate the battery latch. Use a coin to turn the latch a
quarter turn clockwise to unlock the battery, and gently remove it.
Warning: The internal components of your MacBook can be hot. If you have been
using your MacBook, wait 10 minutes after shutting down to let the internal
components cool before continuing.
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82 Chapter 4 Adding Memory to Your MacBook
Step 2: Installing Memory
1 Loosen the three captive screws that secure the L-bracket, pull out the long end first to
remove the bracket, and place it to the side.
Levers on the memory slots spring out when you remove the bracket.
2 Touch a metal surface inside the computer to discharge any static electricity from your
body.
Loosen the 3 screws
Pull this side out
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Chapter 4 Adding Memory to Your MacBook 83
3 To remove a memory module installed in a slot, move the lever for the slot all the way
to the left until the edge of the memory module pops out. Pull out the memory
module. Repeat to remove the other memory module.
Levers
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84 Chapter 4 Adding Memory to Your MacBook
4 Insert the new memory modules into the slots:
a Insert the gold edge first, with the notch on the left side.
b Use two fingers with firm, even pressure to push in the memory modules. You should
hear a click when the memory is inserted correctly.
c If the levers don’t return to the closed position, move them to the right to close
them.
Notches
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Chapter 4 Adding Memory to Your MacBook 85
5 Replace the L-bracket by inserting the short end first and tightening the screws.
Tighten the 3 screws
Put this end
in first
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86 Chapter 4 Adding Memory to Your MacBook
Step 3: Replacing the Battery
1 Place the right side of the battery into the battery compartment. Gently press the left
side of the battery down until the battery latch locks into place.
2 Reconnect the power adapter and any other cables that were attached.
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Chapter 4 Adding Memory to Your MacBook 87
Making Sure Your MacBook Recognizes the New Memory
After installing additional memory in your MacBook, check whether the computer
recognizes the new memory.
To check the computer’s memory:
1 Start up your MacBook.
2 When you see the Mac OS desktop, choose Apple () > About This Mac.
For a detailed breakdown of the memory installed in your computer, open System
Profiler by clicking More Info and then Memory.
If your computer doesn’t recognize the memory or if it doesn’t start up correctly, shut
down your MacBook and check the instructions again to make sure that the memory
you installed is compatible with your MacBook and that it is installed correctly. If you
still have problems, remove the memory and consult the support information that
came with the memory or contact the vendor who provided the memory.
Total memory installed
in your MacBook
89
5
5 Troubleshooting
If you have a problem working with your MacBook,
check here first for solutions and advice.
When you have a problem working with your MacBook, there is usually a simple and
quick solution. Think about the conditions that led up to the problem. Making a note
of things you did before the problem occurred will help you narrow down possible
causes and find the answers you need.
Make a note of the following:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application might indicate that the application is not compatible
with the version of the Mac OS installed on your computer.
 Any software that you recently installed, especially software that added items to the
System folder.
 Any hardware that you installed, such as additional memory or a peripheral.
You can also find more troubleshooting information in Mac Help and on the Apple
Service & Support website at www.apple.com/support.
90 Chapter 5 Troubleshooting
Problems That Prevent You from Using Your Computer
If the computer doesn’t respond or the pointer doesn’t move
 Press Command (x)-Option-Esc to force a frozen application to quit. In the dialog
that appears, select the application you want to quit and click Force Quit.
Next, save your work in any open applications and restart the computer to make sure
the problem is entirely cleared up.
 If you are unable to force the application to quit, press and hold the power (®)
button for a few seconds to shut down the computer.
 If the computer still doesn’t respond, try to restart it by simultaneously holding down
the power (®) button and the Command (x) and Control keys.
If the problem occurs frequently, choose Help > Mac Help from the menu bar at the top
of the screen. Search for the word “freeze to get help for instances when the computer
freezes or doesn’t respond.
If the problem occurs only when you use a particular application, check with the
applications manufacturer to see if it is compatible with your computer. If you know an
application is compatible, you might need to reinstall your computer’s system software.
Chapter 5 Troubleshooting 91
If the computer freezes during startup, or you see a flashing question mark, or the
display is dark and the sleep indicator light is glowing steadily (not in sleep)
 Wait a few seconds. If the computer doesn’t start up after a brief delay, shut down
your computer by pressing and holding the power (®) button for about 5 seconds,
until the computer shuts down. Then hold down the Option key and press the power
(®) button again to start up your computer. When your computer starts up, click the
hard disk icon, and then click the right arrow. After the computer starts up, open
System Preferences and click Startup Disk. Select a local Mac OS X System folder.
 If that doesn’t work, try using Disk Utility to repair the disk. Insert the Mac OS X Install
Disc 1 into your computer. Then restart your computer and hold down the C key as it
starts up. Choose Installer > Open Disk Utility. When Disk Utility opens, follow the
instructions in the First Aid pane to see if the utility can repair your disk.
If using Disk Utility doesn’t help, you might need to reinstall your computers system
software. For instructions, see “Reinstalling the Software That Came with Your
Computer” on page 96.
If the computer doesn’t turn on or start up
 Make sure the power adapter is plugged into the computer and into a functioning
power outlet. Make sure to use the power adapter that came with your computer. If
the power adapter stops charging and you don’t see the indicator light on the power
adapter turn on when you plug in the power cord, try unplugging and replugging
the power cord to reset it.
92 Chapter 5 Troubleshooting
 Check whether your battery needs to be recharged. Press the small button on the
battery. You should see one to four lights indicating the batterys level of charge. If
only one battery level indicator light is flashing, allow the power adapter to charge
the battery until at least one indicator light is glowing continuously.
 If the first two suggestions don’t solve the problem, return the computer to its
factory settings by disconnecting the power adapter, removing the battery, and
holding down the power (®) button for at least 5 seconds.
 If you recently installed additional memory, make sure that it is correctly installed and
that it is compatible with your computer. See whether removing it allows the
computer to start up (see “Installing Memory on page 82).
 If that doesn’t work, press the power (®) button and immediately hold down the
Command (x), Option, P, and R keys simultaneously until you hear the startup sound
a second time.
 If you are still unable to start up your MacBook, see the service and support
information that came with your MacBook for information about contacting Apple
for service.
If the display suddenly goes black or your system freezes
Try restarting your computer.
1 Unplug any devices that are connected to your MacBook, except the power adapter.
2 Hold down the Command (x) and Control keys, and press the power (®) button to
restart the system.
3 Let the battery charge to at least 10 percent before plugging in any external devices
and resuming your work.
Chapter 5 Troubleshooting 93
To see how much the battery has recharged, look at the Battery status menu in the
menu bar.
Your display might also darken if you have energy saver features set for the battery. For
more information, see “Adjusting Your Display” on page 28.
Other Problems
If you forgot your password
You can reset your administrator password and passwords for all other accounts.
1 Insert your Mac OS X Install Disc 1. Then restart your computer and hold down the C
key as it starts up.
2 Choose Installer > Reset Password from the menu bar. Follow the instructions on the
screen.
If you have a problem with an application
 For problems with software from a manufacturer other than Apple, contact the
manufacturer. Software manufacturers often provide software updates on their
websites.
 You can configure your MacBook to automatically check for and install the latest
Apple software using the Software Update pane of System Preferences. For more
information, choose Help > Mac Help and search for “Software Update.”
Note: Classic (or Mac OS 9) applications are not compatible with your computer and
will not open.
94 Chapter 5 Troubleshooting
If you have trouble using AirPort Extreme wireless communication
 Make sure the computer or network you are trying to connect to is running and has a
wireless access point.
 Make sure you are within antenna range of the other computer or the networks
access point by checking the AirPort (Z) status menu in the menu bar. Up to four
bars appear, indicating full signal strength.
Nearby electronic devices or metal structures can interfere with wireless
communication and reduce this range. Repositioning or rotating the computer might
improve reception.
 Make sure you have properly configured the software according to the instructions
that came with your base station or access point.
 See AirPort Help (choose Help > Mac Help, then choose Library > AirPort Help from
the menu bar). Also see the instructions that came with the wireless device for more
information.
If your computer’s hard disk is not recording data correctly
 In a few instances, if the hard disk undergoes unusually strong vibration, the Sudden
Motion Sensor might become active and cause dropped frames or unrecorded
portions of sound or data when the disk is recording intensively. If this occurs, make
sure that your MacBook is in a stable environment without vibration or abrupt
movement.
 If vibration isn’t the problem, run Disk Utility (in /Applications/Utilities/) to check
the drive.
Chapter 5 Troubleshooting 95
If you have trouble ejecting a disc
m Quit any applications that might be using the disc and try again. If this doesn’t work,
restart the computer while holding down the trackpad button.
If you suspect a problem with your computer hardware
 You can use the Apple Hardware Test application to help determine if there is a
problem with one of your computer’s components, such as the memory or processor.
For more information about Apple Hardware Test, see “Using Apple Hardware Test” on
page 98.
If you have problems with your Internet connection
 Make sure your phone line or network cable is connected and functioning properly.
 If you are using a dial-up Internet connection, make sure that your phone cord is
plugged into the Apple USB Modem (sold separately) and not the Ethernet (G) port
on the computer.
 Open the Network pane of System Preferences and verify the information entered
there with your Internet service provider (ISP) or network administrator.
If you have a problem using your computer or working with the Mac OS
 If the answers to your questions are not in this manual, choose Help > Mac Help from
the menu bar and search for instructions and troubleshooting information.
 Check the Apple Support website at www.apple.com/support for the latest
troubleshooting information and software updates.
96 Chapter 5 Troubleshooting
Reinstalling the Software That Came with Your Computer
Use the software installation discs that came with your computer to reinstall Mac OS X
and any applications that came with your computer.
Important: Apple recommends that you back up the data on your hard disk before
restoring software. Apple is not responsible for any lost data.
Installing Mac OS X and Applications
To install Mac OS X and the applications that came with your computer:
1 Back up your essential files.
Because the Erase and Install option erases your destination disk, you should back up
your essential files before installing Mac OS X and other applications.
2 Make sure your power adapter is plugged in.
3 Insert the Mac OS X Install Disc 1 that came with your computer.
4 Double-click Install Mac OS X and Bundled Software.
5 Follow the onscreen instructions.
6 After selecting the destination disk for installation, continue following the onscreen
instructions. Your computer might restart and ask you to insert the next Mac OS X
installation disc.
Note: To restore Mac OS X on your computer to the original factory settings, click
Options in the Select a Destination pane of the Installer, and then select Erase and
Install.
Chapter 5 Troubleshooting 97
After selecting the destination disk for installation, continue following the onscreen
instructions for a basic installation of Mac OS X. To install custom applications, click
Customize, click the triangle next to the application, and select the version you want to
install.
Installing Applications
To install just the applications that came with your computer, follow the steps below.
Your computer must have Mac OS X already installed.
1 Back up your essential files.
2 Make sure your power adapter is plugged in.
3 Insert the Mac OS X Install Disc 1 that came with your computer.
4 Double-click Install Bundled Software Only.
5 Follow the onscreen instructions.
6 After selecting the destination disk for installation, continue following the onscreen
instructions. Your computer might restart and ask you to insert the next Mac OS X
installation disc.
Note: To install iCal, iChat AV, iSync, Safari, and the iLife applications, follow the
instructions in “Installing Mac OS X and Applications” on page 96. You might need to
insert Mac OS X Install Disc 2, depending on the applications you choose to install.
98 Chapter 5 Troubleshooting
Using Apple Hardware Test
You can use Apple Hardware Test to help determine if there is a problem with your
computer’s hardware.
To use Apple Hardware Test:
1 Disconnect all external devices from your computer except the power adapter.
If you have an Ethernet cable connected, disconnect it.
2 Insert the Mac OS X Install Disc 1 that came with your computer.
3 Restart your computer and hold down the D key as it starts up.
4 When the Apple Hardware Test main screen appears, follow the onscreen instructions.
5 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem may be software related.
For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on the Mac OS X Install Disc 1.
Chapter 5 Troubleshooting 99
Locating Your Product Serial Number
Use one of these methods to find your computers serial number:
 Choose Apple () > About This Mac and then click on the version number beneath
the words “Mac OS X.” Clicking cycles between the Mac OS X version number, the
build version, and the serial number.
 Open System Profiler (in /Applications/Utilities/) and click Hardware. You can also
open System Profiler by clicking the More Info button in the About This Mac dialog.
 Remove the battery and view the serial number for your MacBook in the battery bay.
For information about removing the battery, see “Removing the Battery” on page 80.
101
Appendix
A
A Specifications
You can use System Profiler to find out detailed
information about your MacBook.
You can find out the amount of built-in memory, hard disk size, devices connected, the
product serial number, and more. To access the information in System Profiler, choose
Apple () > About This Mac from the menu bar and then click More Info, or open
System Profiler, located in /Applications/Utilities/.
Click the triangles in the window
to show and hide information in
the different categories.
102 Appendix A Specifications
Operating Environment
 Operating temperature: 50° F to 95° F (10° C to 35° C)
 Altitude: 3048 m (10,000 ft.) maximum
 Relative humidity: 0% to 90% noncondensing
Power Adapter
 Input: AC 100–240 volts (V), 50/60 hertz (Hz)
 Output: DC 16.5 V @ 3.65 A
Battery
 Output: DC 10.8 V
 Capacity: 55 Wh
More information is available on the Apple website at www.apple.com/macbook and
www.apple.com/support.
103
Appendix
B
B Safety, Use, and
Care Information
Read this important MacBook safety and
maintenance information.
Apple products are designed and evaluated to the latest standards for safety of
information technology equipment. However, to ensure safe usage, it is important that
safety instructions marked on the product and in the documentation are followed.
Understanding General Safety Instructions
Read and follow all instructions marked on the product and in this manual before
operating your MacBook. Keep these instructions handy for reference by you and
others.
 Set up your MacBook on a stable work surface.
 Keep your computer away from sources of liquids, such as drinks, washbasins,
bathtubs, shower stalls, and so on.
 Protect your computer from dampness or wet weather, such as rain, snow, and fog.
104 Appendix B Safety, Use, and Care Information
 For your own safety and that of your equipment, always take the following
precautions. Disconnect the power plug (by pulling the plug, not the cord), remove
the battery, and disconnect any other cables if any of the following conditions exists:
 You want to install memory.
 You want to remove any parts.
 The power cord or plug becomes frayed or otherwise damaged.
 You spill something into the case.
 Your computer is exposed to rain or any other excess moisture.
 Your computer has been dropped or the case has been otherwise damaged.
 You suspect that your computer needs service or repair.
 You want to clean the case (use only the recommended procedure described later).
 The MacBook power adapter port contains a magnet. Do not place magnetically
sensitive material or devices within 1 inch (25 mm) of this port.
 Never push objects of any kind into the MacBook ventilation openings.
 The battery in the MacBook may present a risk of fire or burn if mistreated. Do not
disassemble, heat above 212º F (100º C), or incinerate. Replace the battery only with
an Apple-authorized battery for this product. Use of another battery may present a
risk of fire or explosion. Dispose of used batteries promptly according to your local
environmental guidelines.
Appendix B Safety, Use, and Care Information 105
Setting Up Your MacBook and Power Adapter
Ensure the AC plug or AC power cord is fully inserted into the power adapter before
plugging the adapter into a power outlet. For best results, connect the adapter using
the AC power cord and use a grounded power outlet.
Use only the power adapter that came with your MacBook. Adapters for other
electronic devices (including MacBook Pro models and other portable computers)
might look similar, but they can negatively affect your computer’s performance or
damage your computer.
The power adapter may become hot during normal use of your MacBook. Always allow
adequate ventilation around the adapter and use care when handling it during or
immediately after operation. When possible, place the power adapter on a hard flat
surface to dissipate the heat.
Never force a connector into a port. Check for obstructions on the port. If the
connector and port don’t join with reasonable ease, they probably don’t match. Make
sure that the connector matches the port and that you have positioned the connector
correctly in relation to the port.
If debris gets into the power adapter port, it can prevent the power adapter from
seating properly. Remove debris gently with a cotton swab.
106 Appendix B Safety, Use, and Care Information
Using Your MacBook
When you’re using your MacBook or charging the battery, it is normal for the bottom of
the case to get warm. For prolonged use, place your MacBook on a flat, stable surface.
Do not leave the bottom of your MacBook in contact with your lap or any surface of
your body for extended periods. Prolonged contact with your body could cause
discomfort and potentially a burn.
The bottom of the MacBook case functions as a cooling surface that transfers heat
from inside the computer to the cooler air outside. The bottom of the case is raised
slightly to allow airflow that keeps the unit within normal operating temperatures.
In addition, warm air is vented from the slots in the back of the case.
Carrying Your MacBook
If you carry your MacBook in a bag or briefcase, make sure that there are no loose
items (such as paper clips or coins) that could accidentally get inside the computer
through an opening such as the optical drive slot or get stuck inside a port. Also, keep
magnetically sensitive items away from the power adapter port.
Warning: Do not place your MacBook on a pillow or other soft material when it is on,
as the material can block the airflow vents, in particular the rear vents, and cause the
computer to overheat. Never place anything over your keyboard when operating in
closed-lid mode. This can cause your computer to cycle on and off which might create
excessive heat and drain your battery. Never turn on your computer unless all of its
internal and external parts are in place. Operating the computer when it is open or
missing parts can be dangerous and can damage your computer.
Appendix B Safety, Use, and Care Information 107
Storing Your MacBook
If you are going to store your MacBook for an extended period of time, keep it in a cool
location (ideally, 71° F or 22° C) and do one of the following to preserve your MacBook
battery life:
 Discharge the battery 50 percent before storing your MacBook.
 When storing your computer for longer than five months, discharge the battery to
approximately 50 percent and then remove it from the MacBook. If you are storing
your computer for an extended period, recharge your battery to 50 percent every six
months or so.
Cleaning Your MacBook
Follow these guidelines when cleaning the outside of your computer and its
components:
 Shut down your MacBook, unplug the power adapter, and remove the battery.
 Use a damp, soft, lint-free cloth to clean the computers exterior. Avoid getting
moisture in any openings. Do not spray liquid directly on the computer.
 Don’t use aerosol sprays, solvents, or abrasives that might damage the finish.
Cleaning Your MacBook Display
To clean your MacBook screen, do the following:
 Shut down your MacBook, unplug the power adapter, and remove the battery.
 Dampen a clean, soft, lint-free cloth or paper with water only and wipe the screen.
Do not spray liquid directly on the screen.
108 Appendix B Safety, Use, and Care Information
Avoiding Hearing Damage
Laser Information
Do not attempt to disassemble the cabinet containing the laser. The laser beam used in
this product is harmful to the eyes. The use of optical instruments, such as magnifying
lenses, with this product increases the potential hazard to your eyes. For your safety,
have this equipment serviced only by an Apple-authorized service provider.
Warning: Permanent hearing loss may occur if earbuds or headphones are used at
high volume. You can adapt over time to a higher volume of sound that may sound
normal but can be damaging to your hearing. If you experience ringing in your ears
or muffled speech, stop listening and have your hearing checked. The louder the
volume, the less time is required before your hearing could be affected. Hearing
experts suggest that to protect your hearing:
 Limit the amount of time you use earbuds or headphones at high volume.
 Avoid turning up the volume to block out noisy surroundings.
 Turn the volume down if you can’t hear people speaking near you.
Warning: Making adjustments or performing procedures other than those specified
in your equipment’s manual may result in hazardous radiation exposure.
Appendix B Safety, Use, and Care Information 109
Because of the optical disc drive in your computer, your computer is a Class 1
laser product. The Class 1 label, located in a user-accessible area, indicates that the
drive meets minimum safety requirements. A service warning label is located in a
service-accessible area. The labels on your product may differ slightly from the ones
shown here.
High-Risk Activities Warning
This computer system is not intended for use in the operation of nuclear facilities,
aircraft navigation or communications systems, or air traffic control machines, or for
any other uses where the failure of the computer system could lead to death, personal
injury, or severe environmental damage.
Class 1 label Service warning label
110 Appendix B Safety, Use, and Care Information
Understanding Ergonomics
Here are some tips for setting up a healthy work environment.
Keyboard and Trackpad
When you use the keyboard and trackpad, your shoulders should be relaxed. Your
upper arm and forearm should form an angle that is slightly greater than a right angle,
with your wrist and hand in roughly a straight line.
Use a light touch when typing or using the trackpad and keep your hands and fingers
relaxed. Avoid rolling your thumbs under your palms.
Not this
This
Appendix B Safety, Use, and Care Information 111
Change hand positions often to avoid fatigue. Some computer users might develop
discomfort in their hands, wrists, or arms after intensive work without breaks. If you
begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a
qualified health specialist.
Chair
An adjustable chair that provides firm, comfortable support is best. Adjust the height
of the chair so your thighs are horizontal and your feet are flat on the floor. The back of
the chair should support your lower back (lumbar region). Follow the manufacturers
instructions for adjusting the backrest to fit your body properly.
You might have to raise your chair so that your forearms and hands are at the proper
angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you
can use a footrest with adjustable height and tilt to make up for any gap between the
floor and your feet. Or you can lower the desktop to eliminate the need for a footrest.
Another option is to use a desk with a keyboard tray that’s lower than the regular
work surface.
Not this
This
112 Appendix B Safety, Use, and Care Information
External Mouse
If you use an external mouse, position the mouse at the same height as your keyboard
and within a comfortable reach.
Built-in Display
Adjust the angle of the display to minimize glare and reflections from overhead lights
and windows. Do not force the display if you meet resistance. The display is not meant
to open past 130 degrees.
You can adjust the brightness of the screen when you take the computer from one
work location to another, or if the lighting in your work area changes.
Getting More Information
Go to www.apple.com/about/ergonomics.
Learning About Apple and the Environment
Apple Computer, Inc. recognizes its responsibility to minimize the environmental
impacts of its operations and products. For more information, go to
www.apple.com/environment/summary.html.
113
Appendix
C
C Connecting to the Internet
You can use your computer to browse the World
Wide Web, send email to friends and family, and
chat in real time over the Internet. Use this
information to help you connect to the Internet.
When you first start up Mac OS X, Setup Assistant helps you enter your Internet
configuration information. If you didn’t use Setup Assistant to configure your Internet
connection, you can use Network Setup Assistant later (see “Using Network Setup
Assistant to Connect on page 117). If you choose not to use Network Setup Assistant,
you can use the information in this appendix to set up your connection manually.
There are four kinds of Internet connections:
 High-speed DSL or cable modem connection: Your computer is plugged into a
special modem you get from an ISP using an Ethernet cable.
 Wireless connection: Your computer is connected wirelessly using an AirPort
Extreme Base Station, AirPort Express, or other 802.11b or 802.11g access point.
 Local area network (LAN): Your computer is plugged into a LAN using an Ethernet
cable. This type of connection is usually used in the workplace.
114 Appendix C Connecting to the Internet
 Dial-up connection: Your computer is connected to an external modem that is
plugged into a phone wall jack using a phone cable.
Before you connect to the Internet:
1 Set up an account with an Internet service provider (ISP).
2 Gather the connection information you need from your ISP or network administrator.
See the next section, “Gathering the Information You Need,” to find out what
information to get for each type of connection. You can write the information directly
on the next few pages, and then enter it in Setup Assistant.
If another computer in the same location is already connected to the Internet, you
might be able to use its settings.
To find the settings on a Mac OS X computer:
 Open the Network pane of System Preferences.
 Choose your connection method from the Show pop-up menu.
 Copy the information for your configuration.
To find the settings on a Windows computer:
The connection information on a Windows computer resides in two places.
 To find the IP address and subnet mask, open the “Network and Internet Connections”
control panel.
 To find user account information, open the User Accounts control panel.
Appendix C Connecting to the Internet 115
3 If you are using an external modem such as the Apple USB Modem (sold separately),
plug it into a USB port on your MacBook, and then use a phone cord (not included) to
connect the modem to a phone wall jack. If you are using a DSL or cable modem,
follow the instructions that came with the modem to connect it to your computer.
4 Turn on your computer and enter information in Setup Assistant to configure your
Internet connection.
Note: If you already started your computer and didn’t use Setup Assistant to configure
your Internet connection, see “Using Network Setup Assistant to Connect on page 117.
Gathering the Information You Need
You can write the information you get from your ISP, your network administrator, or
your other computer on these pages, and then enter it in Network Setup Assistant.
To set up a phone dial-up connection, gather the following information:
 Service provider name
 User or account name
 Password
 ISP phone number
 Alternate phone number
 Dialing prefix to obtain an outside line
116 Appendix C Connecting to the Internet
To set up a DSL modem, cable modem, LAN, or AirPort Extreme wireless connection,
choose your connection method (ask your system administrator or your ISP, if you
don’t know):
 Manually
 Using DHCP (Dynamic Host Configuration Protocol) with a manual address
 Using DHCP
 Using BootP
 PPP (Point-to-Point Protocol)
If you’re unsure which method to use, “Using DHCP might be a good choice, because
the network supplies most of the required information for you automatically.
If you select “Manually or “Using DHCP with a manual address,” gather the following:
 IP address
 Subnet mask
 Router address
Note: If you select “Using DHCP with a manual address,” you don’t need a subnet mask
or router address.
If you select “Using DHCP,” gather the following optional information (ask your ISP if
you need it):
 DHCP client ID
 DNS servers
Appendix C Connecting to the Internet 117
If you select “PPPoE” (for Point-to-Point Protocol over Ethernet connections), gather the
following:
 Service provider
 Account name
 Password
 PPPoE service name
The information below is optional. Ask your ISP or system administrator if you need it.
 DNS servers
 Domain name
 Proxy server
Entering Your Information
After gathering your specific setup information from your ISP or network administrator,
you can use Network Setup Assistant to connect or enter the information manually.
Using Network Setup Assistant to Connect
If you didn’t use Setup Assistant to configure your Internet settings when you first
started up your MacBook, you can use Network Setup Assistant at any time to
configure your Internet connection or to change your settings.
To use Network Assistant:
1 Choose Apple () > System Preferences.
2 Click Network and then click Assist me.”
3 Click Assistant to open Network Assistant.
118 Appendix C Connecting to the Internet
4 Follow the onscreen instructions.
More information about setting up an Internet connection is available in Mac Help.
Choose Help > Mac Help and search for connecting to the Internet.”
Manually Entering Information
To enter your information manually:
1 Open System Preferences > Network.
2 Select from the Show pop-up menu and set options according to the type of
connection you want to make:
 Cable modem, DSL modem, or LAN connection using one of these configurations:
 Manually: With a manual configuration, your ISP or network administrator
provides a static IP address and other information that you enter in Network
preferences.
 Using Dynamic Host Configuration Protocol (DHCP): With a DHCP configuration,
the DHCP server automatically enters the information for you.
 Using Point-to-Point Protocol over Ethernet (PPPoE): If you use a DSL modem and
need a user name and password to connect to the Internet, check with your ISP to
determine if you should connect using PPPoE.
 Dial-up external modem with Point-to-Point Protocol (PPP) connection. Enter your
account name and password, telephone number, and other information.
 AirPort Extreme wireless connection: You can configure your AirPort Extreme
network and Internet connection using AirPort Setup Assistant, located in the
/Applications/Utilities/ folder.
3 If you need further help, click “Assist me.
Appendix C Connecting to the Internet 119
Troubleshooting Your Connection
If you have trouble with your Internet connection, you can try the steps in this section
for your type of connection or you can use Network Diagnostics.
To use Network Diagnostics:
1 Choose Apple () > System Preferences.
2 Click Network and then click Assist me.”
3 Click Diagnostics to open Network Diagnostics.
4 Follow the onscreen instructions.
If Network Diagnostics can’t resolve the problem, there may be a problem with the
Internet service provider (ISP) you are trying to connect to, with an external device you
are using to connect to your ISP, or with the server you are trying to access. You can
also try the following steps.
Cable Modem, DSL Modem, and LAN Internet Connections
If you can’t connect to the Internet using your cable modem, DSL modem, or local area
network (LAN), see the following instructions.
Important: Instructions that refer to modems do not apply to LAN users. LAN users
may have hubs, switches, routers, or connection pods that cable modem and DSL
modem users do not. LAN users should contact their network administrator rather than
an ISP.
Check the cables and power supplies
Make sure all modem cables are firmly plugged in, including the modem power cord,
the cable from the modem to the computer, and the cable from the modem to the
wall jack. Check the cables and power supplies to Ethernet hubs and routers.
120 Appendix C Connecting to the Internet
Turn the modem off and on and reset the modem hardware
Cycle the power on your DSL or cable modem by turning if off for a few minutes and
then turning it back on. Some ISPs recommend that you unplug the modem’s power
cord. If your modem has a reset button, you can press it either before or after turning
the modem off and on again.
PPPoE Connections
If you are unable to connect to your ISP using PPPoE, first check the cables and power
supplies, and then turn the modem off and on again to reset the modem hardware.
Next, check your settings in the Network pane of System Preferences.
To check System Preferences settings:
1 Choose Apple () > System Preferences from the menu bar.
2 Click Network.
3 Choose Network Port Configurations from the Show pop-up menu.
4 Drag Built-in Ethernet to the top of the Port Configurations list.
5 Choose Built-in Ethernet from the Show pop-up menu.
6 Click PPPoE.
7 Select Connect using PPPoE.”
8 Check the Account Name field to make sure you entered the correct information from
your ISP.
9 If you chose to save your password, retype it to make sure it is correct.
10 Click TCP/IP. Make sure you’ve entered the correct information from your ISP
in this pane.
11 Click Apply Now.
Appendix C Connecting to the Internet 121
Network Connections
If you have two or more computers attempting to share an Internet connection, make
sure that your network is set up properly. You need to know if your ISP provides only
one IP address or if it provides multiple IP addresses, one for each computer.
If only one IP address is used, you must have a router capable of sharing the
connection, also known as network address translation (NAT) or “IP masquerading.”
For setup information, check the documentation provided with your router or ask the
person who set up your network. The AirPort Extreme Base Station can be used to
share one IP address among multiple computers. For information about using the
AirPort Extreme Base Station, check the onscreen help or visit the Apple AirPort
website at www.apple.com/airportextreme.
If you can’t resolve the issue using these steps, contact your ISP.
123
Appendix
D
D Top Ten Questions
Do you have a question? Here are the top ten
questions commonly asked by new MacBook users.
My Internet connection doesn’t seem to be working. How do I set it up?
There are different types of Internet connections. For example, you can connect using a
modem, a DSL connection, a wireless AirPort connection, or an Ethernet network. You
need to supply Mac OS X with specific information about your connection type,
Internet service provider, or network. The first step in configuring your connection is
gathering the information needed for your connection type. To find out what
information you need and for instructions on how to configure your connection type,
see Appendix C, “Connecting to the Internet,” on page 113. Your computer also has the
Setup Assistant application to help walk you through setting up an Internet
connection. Open System Preferences and click Network. Click the Assist me” button to
open Network Setup Assistant.
124 Appendix D Top Ten Questions
How do I set up my printer? Is it compatible with my MacBook?
Begin by connecting your printer and installing any software according to the
instructions that came with your printer. Next, open System Preferences and click the
Print & Fax icon. Use the Print & Fax pane to configure your MacBook to access the
printer. You’ll find lots of information about setting up printers in Mac Help (choose
Help > Mac Help from the menu bar and search for “printer”). Also see “Connecting to a
Printer” on page 48.
If your printer isn’t working as expected, check the manufacturer’s website for updated
print drivers. Often the latest printer software is available for downloading.
If you sent a print job to your printer but it’s not printing, check to see if the print job is
stopped or on hold by clicking the printer icon in the Dock. (If no icon appears in the
Dock, open Printer Setup Utility in the /Applications/Utilities/ folder and double-click
the printer’s name.) If the window for the printer says Job Stopped,” click the Start Jobs
button. If “Hold appears beside the job name, resume printing by selecting the job
name and clicking Resume. If a print job has stopped printing because of a technical
error, you can delete the faulty job by selecting the job and clicking Delete. You can
then try printing the job again.
How does the Mac OS X interface work?
Users new to Mac OS X often have questions about how to carry out certain tasks. Your
best source for Mac OS X information is Mac Help. You’ll find introductory explanations
for new users, users switching from Windows computers, and users upgrading from
Mac OS 9. Open Mac Help by choosing Help > Mac Help in the menu bar at the top of
your screen. Browse the new Mac OS X user information listed there. Many of the basic
tasks users are interested in involve the Finder, so try searching for “Finder,” too.
Appendix D Top Ten Questions 125
How do I make my MacBook battery last longer?
Remember to calibrate your battery when you first use it (see “Calibrating Your Battery
on page 23). You can conserve battery power by using the Energy Saver preference
pane to specify how quickly the computer should go to sleep or dim the display. Open
System Preferences and click the Energy Saver icon. Choose settings that are optimized
for your type of usage. Using peripheral devices such as hard disk drives, which get
power from your computer, can also shorten the amount of time your battery lasts. You
can conserve battery power by disconnecting such devices. You can also purchase an
additional battery that you can swap into your computer when power gets low. For
more information about conserving battery power, see “Understanding Battery
Conservation Tips” on page 77.
I put a disc in my optical drive, but nothing happened. How do I know if the disc is
compatible with my optical drive?
Press the Media Eject (C) key to eject the disc. Apple slot-loading optical drives support
only round 12 cm discs. Nonstandard discs and discs with noncircular shapes do not
work in the optical drive. For more information about nonstandard discs, go to the
Apple Service & Support website at www.apple.com/support and search for
“nonstandard discs.”
How do I connect an external display, TV, or projector to my MacBook?
1 Turn on the external display or projector.
2 Make sure the display cable is connected to the external projector or display.
Warning: Inserting a nonstandard disc into the optical drive can damage the drive.
126 Appendix D Top Ten Questions
3 Connect the display cable to your MacBook using the appropriate cable:
a If you’re connecting to an external device with a DVI connection, use the Apple
Mini-DVI to DVI Adapter, sold separately.
b If you’re connecting to an external device with a VGA connection, use the Apple
Mini-DVI to VGA Adapter, sold separately.
c If you’re connecting to an external device with an S-video connection, use the Apple
Mini-DVI to Video Adapter, sold separately.
Your MacBook automatically detects the external display, TV, or projector.
4 Adjust the resolution on the external display by using the Displays pane of System
Preferences or the Displays status menu in the menu bar.
For more information about connecting displays and other devices, see “Using External
Video Support” on page 65.
I forgot my password. How do I reset it?
To reset your password, start up from the software installation disc that came with your
computer. After the installer opens, choose Installer > Reset Password from the menu
bar. Follow the instructions on the screen.
I hear a fan coming on and my MacBook seems to get quite warm. Is that OK?
As your MacBook operates, it’s designed to keep itself within safe thermal limits. The
fan comes on and stays on to keep the MacBook operating at normal temperatures.
The bottom of your MacBook can become warm because its designed to let heat
dissipate through the case. This is normal. For more information, see “Using Your
MacBook” on page 106.
Appendix D Top Ten Questions 127
An application or Mac OS X doesn’t seem to be working correctly. Do I need to
reinstall Mac OS X?
The process of troubleshooting a problem requires that you answer several questions,
such as whether the problem always happens with a specific application, is related to
your operating system, or is a result of faulty hardware. Before you reinstall, see
Troubleshooting” on page 89 to help analyze the problem. Apple also provides many
technical explanations and advice for solving problems on the Apple Service & Support
website at www.apple.com/support. If you determine that you must reinstall Mac OS X,
you’ll find instructions in “Reinstalling the Software That Came with Your Computer on
page 96.
I installed an application on my MacBook, but it doesn’t seem to be working. Where
can I go for help?
Check the documentation that came with the application for information about how to
get support. Often manufacturers are aware of common problems that might occur
with their applications and provide solutions and updates for immediate use. If your
application is not an Apple product, you’ll need to contact the manufacturer directly
for the best support.
129
Communications Regulation Information
FCC Compliance Statement
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation. See instructions if interference to radio or
television reception is suspected.
L‘utilisation de ce dispositif est autorisée seulement aux
conditions suivantes: (1) il ne doit pas produire de
brouillage et (2) l’utilisateur du dispositif doit étre prêt à
accepter tout brouillage radioélectrique reçu, même si
ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.
Radio and Television Interference
This computer equipment generates, uses, and can
radiate radio-frequency energy. If it is not installed and
used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and
television reception.
This equipment has been tested and found to comply
with the limits for a Class B digital device in accordance
with the specifications in Part 15 of FCC rules. These
specifications are designed to provide reasonable
protection against such interference in a residential
installation. However, there is no guarantee that
interference will not occur in a particular installation.
You can determine whether your computer system is
causing interference by turning it off. If the interference
stops, it was probably caused by the computer or one of
the peripheral devices.
If your computer system does cause interference to
radio or television reception, try to correct the
interference by using one or more of the following
measures:
 Turn the television or radio antenna until the
interference stops.
 Move the computer to one side or the other of the
television or radio.
 Move the computer farther away from the television or
radio.
 Plug the computer in to an outlet that is on a different
circuit from the television or radio. (That is, make
certain the computer and the television or radio are on
circuits controlled by different circuit breakers or
fuses.)
If necessary, consult an Apple-authorized service
provider or Apple. See the service and support
information that came with your Apple product. Or,
consult an experienced radio/television technician for
additional suggestions.
Important: Changes or modifications to this product
not authorized by Apple Computer, Inc., could void the
EMC compliance and negate your authority to operate
the product.
This product has demonstrated EMC compliance under
conditions that included the use of compliant peripheral
devices and shielded cables between system
components. It is important that you use compliant
peripheral devices and shielded cables between system
components to reduce the possibility of causing
interference to radios, television sets, and other
electronic devices.
130
Responsible party (contact for FCC matters only):
Apple Computer, Inc. Product Compliance,
1 Infinite Loop M/S 26-A, Cupertino, CA 95014-2084,
408-974-2000.
Wireless Radio Use
This device is restricted to indoor use due to its
operation in the 5.15 to 5.25 GHz frequency range to
reduce the potential for harmful interference to co-
channel Mobile Satellite systems.
Cet appareil doit être utilisé à l'intérieur.
Exposure to Radio Frequency Energy
The radiated output power of the AirPort Extreme
technology is below the FCC radio frequency exposure
limits. Nevertheless, it is advised to use the wireless
equipment in such a manner that the potential for
human contact during normal operation is minimized.
FCC Bluetooth Wireless Compliance
The antenna used with this transmitter must not be
collocated or operated in conjunction with any other
antenna or transmitter subject to the conditions of the
FCC Grant.
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the
Canadian interference-causing equipment regulations.
Cet appareil numérique de la Class B respecte toutes les
exigences du Règlement sur le matériel brouilleur
du Canada.
Industry Canada Statement
Complies with the Canadian ICES-003 Class B
specifications. Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada. This device
complies with RSS 210 of Industry Canada.
Bluetooth Europe–EU Declaration of
Conformity
This wireless device complies with the specifications EN
300 328, EN 301-489, and EN 60950 following the
provisions of the R&TTE Directive.
Europe - EU Declaration of Conformity
The equipment complies with the RF Exposure
Requirement 1999/519/EC, Council Recommendation of
12 July 1999 on the limitation of exposure of the general
public to electromagnetic fields (0 Hz to 300 GHz). This
equipment meets the following conformance standards:
EN300 328, EN301 893, EN301 489-17, EN60950
Hereby, Apple Computer, Inc., declares that this 802.11a/
b/g Mini-PCIe card is in compliance with the essential
requirements and other relevant provisions of Directive
1999/5/EC.
Complies with European Directives
72/23/EEC, 89/336/EEC, 1999/5/EC
See http://www.apple.com/euro/compliance
131
Korea Statements
Singapore Wireless Certification
Taiwan Wireless Statements
Taiwan Class B Statement
VCCI Class B Statement
External USB Modem Information
When connecting your MacBook to the phone line
using an external USB modem, refer to the
telecommunications agency information in the
documentation that came with your modem.
ENERGY STAR
®
Compliance
As an ENERGY STAR
®
partner, Apple has determined that
standard configurations of this product meet the
ENERGY STAR
®
guidelines for energy efficiency. The
ENERGY STAR
®
program is a partnership with office
product equipment manufacturers to promote energy-
efficiency. Reducing energy consumption of office
products saves money and reduces pollution by
eliminating wasted energy.
132
Disposal and Recycling Information
The backlight lamp in this product contains mercury.
Dispose according to local, state, and federal laws. For
information about Apples recycling program, go to
www.apple.com/environment/summary.html
Battery Disposal Information
Dispose of batteries according to your local
environmental laws and guidelines.
Deutschland: Das Gerät enthält Batterien. Diese
gehören nicht in den Hausmüll. Sie können verbrauchte
Batterien beim Handel oder bei den Kommunen
unentgeltlich abgeben. Um Kurzschlüsse zu vermeiden,
kleben Sie die Pole der Batterien vorsorglich mit einem
Klebestreifen ab.
Nederlands: Gebruikte batterijen kunnen worden
ingeleverd bij de chemokar of in een speciale
batterijcontainer voor klein chemisch afval (kca) worden
gedeponeerd.
Taiwan:
European Union—Disposal Information:
The symbol above means that according to local laws
and regulations your product should be disposed of
separately from household waste. When this product
reaches its end of life, take it to a collection point
designated by local authorities. Some collection points
accept products for free. The separate collection and
recycling of your product at the time of disposal will
help conserve natural resources and ensure that it is
recycled in a manner that protects human health and
the environment.
133
Index
Index
A
about your battery 23
AC plug 8, 9, 30
AC power adapter. See power
adapter
AC power cord 9, 30
adapter
DVI 65
power 30
VGA 65
video 65
adjusting your display 28
AirPort Express 61
AirPort Extreme
about 61
problems 94
setting up a
connection 116, 118
amber light 30
Appearance preferences 45
Apple Hardware Test 98
Apple Remote
about 35
delete pairing 37
keyboard equivalents 39
pairing the remote 37
replacing the battery 38
turning off IR 39
using with Front Row 35
using with Keynote 37
application freeze 47
applications
installing 97
troubleshooting 93
using 46
audio line in port 21
B
battery
calibrating 23
charging 76
conserving power 77, 125
disposal 76
indicator lights 74
performance 74
power 77
removing 80
replacing 86
storing 107
tips 77
blinking question mark 13
Bluetooth preferences 63, 77
Bluetooth technology 62
brightness controls 19
built-in speakers 17, 68
built-in video camera. See iSight
burning DVDs 72
button, power 11, 17
C
cable modem
connecting 10
setting up 116
calibrating your battery 23
camera. See iSight
carrying your computer 106
CDs
recording 72
using 69
changing
the desktop 45
image size 29
134 Index
password 93, 126
the resolution 29
the screen 29
System Preferences 45
charging the battery 76
checking memory 87
cleaning
your computer 107
your display 107
closed display 67
computer
disposal 132
freezes 91
putting to sleep 22
shutting down 23
turning on 11
won’t turn on 91
connecting
Bluetooth devices 62
cable modem 10
DSL modem 10
to an Ethernet network 10
external devices 54
external display 66, 125
FireWire devices 57
headphones 49
to the Internet 15
printer 54
projector 66
TV 67, 125
two computers 58, 59
USB mouse 34
USB printers 54
VCR 67
video cameras 57
video devices 67
wirelessly 61
conserving battery power 77,
125
controls
brightness 19
volume 19
cord, AC power 9, 30
D
Dashboard 19, 44
Dashboard & Exposé
preferences 45
default resolution 29
Desktop & Screen Saver
preferences 46
desktop, customizing 45
DHCP. See Dynamic Host
Configuration
Protocol
dial-up connection 114, 115
dial-up modem 118
dim display 28
discs
compatible 125
ejecting 70
inserting 70
software installation 96
display
adjusting settings 28
cleaning 107
connecting 66, 125
default resolution 29
dim 28
Energy Saver options 28
goes black 92
mirroring 66
Displays preferences 29, 66
disposing of batteries 76
disposing of your
computer 132
Dock 26, 46
Dock preferences 46
document transfer 50
downloading software 47
drives, optical
compatible discs 125
disc sizes supported 69
slot loading 17
using 69
DSL modem 116
dual-display mode 66
DVD
burning 72
playing discs 71
recording 72
DVI adapter 65
DVI port 65
Dynamic Host Configuration
Index 135
Protocol (DHCP) 116,
118
E
ejecting a disc 70, 95
Energy Saver preferences 28,
77, 125
environment
considerations 112
operating 102
ergonomics 110
Ethernet
cable 51, 113
connecting to 10
networking capability 64
port 21, 64
Exposé 19, 44
external display 66
external display port 21
F
F11 key 19
F12 key 19
fan noise 126
file transfer 50
FireWire
cable 58, 59
connecting devices 57
devices and battery
power 59
port 21, 57
Target Disk Mode 58, 59
Force Quit 47
Front Row, using with Apple
Remote 35
frozen application 47
function key 19
G
general safety 104
green light 30
H
hand positions 110
hard disk 94
headphones
connecting 49
port 21, 68
heat 106, 126
high-speed USB. See USB
hub, USB 56
I
iChat
buddy picture 44
help 43
using built-in iSight 40
videoconferencing 42
image size 29
iMovie HD 41
infrared receiver (IR)
location 17
turning off reception 39
using 35
inserting a disc 70
installation instructions
applications 97
Mac OS X 97
memory 80, 82
overview 7
Internet
connecting to 15
connecting using Setup
Assistant 118
connection problems 95,
123
Internet service provider
(ISP) 114
IR. See infrared receiver
iSight
indicator light 17
turning off 43
using 40
using with iMovie HD 41
using with Photo Booth 40
video camera 17
videoconferencing 42
ISP. See Internet Service
Provider
K
keeping the display closed 67
Keyboard & Mouse
preferences 33
Keynote, using with Apple
Remote 37
136 Index
keypad, numeric 33
keys
function 19
Media Eject 19
Num Lock 19
L
LAN connection 116, 118
lights
battery 74
sleep indicator 17
M
Mac OS X
installing 97
interface 124
learning about 44
MagSafe power adapter. See
power adapter
manually using DHCP router
option 116
Media Eject key 19
memory
checking 87
installing 80, 82
specifications 80
microphone 17, 68
Mini-DVI to DVI Adapter 65
Mini-DVI to VGA Adapter 65
Mini-DVI to Video Adapter 65
mirroring 66
modem
cable 10, 113
connecting 10
DSL 10, 113
mouse
connecting external 34
See also trackpad
music, recording 72
Mute control 19
muting your computer 19
N
Network Connections 121
Network Diagnostics 119
Network preferences 77, 95,
114
Network Setup Assistant 113,
123
networking
two computers 58, 59
wirelessly 61
Num Lock key 19
numeric keypad 33
O
operating environment 102
operating system 44
optical drive
compatible discs 125
disc sizes supported 69
slot loading 17
using 69
P
password, resetting 93, 126
Photo Booth 40
playing
CDs 69
DVDs 71
plug, AC 8, 9, 30
Point-to-Point Protocol
(PPP) 117, 118
ports
audio line in 21
Ethernet 21
external display 21
FireWire 21
headphone 21, 68
mini-DVI 21
power adapter 21
USB 21
power adapter
plugging in 105
port 21
using 30
power button 11, 17
power, battery 77
PPP. See Point-to-Point Protocol
PPPoE connections 117, 120
preferences. See System
Preferences
presentation mode. See display
mirroring
Print & Fax preferences 48, 49,
Index 137
124
print monitoring 49
printing setup 49
problems
computer freezes 91
computer won’t turn on 13,
91
display goes black 92
hard disk 94
Internet connection 95, 119
pointer won’t move 90
PPPoE connections 120
trouble ejecting a disc 95
trouble using AirPort 94
with an application 93
See also troubleshooting
projector, connecting 66
putting your computer to
sleep 22
Q
question mark, blinking 13
R
RAM. See memory
recording
CDs 72
DVDs 72
iSight video 41
music 72
reinstalling software 127
remote. See Apple Remote
removing the battery 80
replacing the battery 86
resetting your password 93,
126
resolution, screen 29
S
safety
general instructions 104
power adapter 105
using your computer 106
screen resolution 29
scrolling trackpad feature 17,
32
SDRAM specifications 79
security slot 21, 78
serial number, locating 99
setting up
an Internet connection 116
a printer 49, 124
to connect manually 117
Setup Assistant 13, 14
shutting down 23
size, image 29
sleep mode
indicator light 17
putting computer to
sleep 22
software
applications 46
installation discs 96
reinstalling 127
updating 47
Software Update
preferences 48, 93
Sound preferences 69
speakers 17, 68
Spotlight 44
Startup Disk preferences 58, 91
stopping
an application 47
the computer 23
storing your computer 107
Sudden Motion Sensor 74
System Preferences
Appearance 45
Bluetooth 63, 77
customizing the desktop 45
Dashboard & Exposé 45
Desktop & Screen Saver 46
Displays 29, 66
Dock 46
Energy Saver 22, 77, 125
Keyboard & Mouse 33
Network 77, 95, 114
Print & Fax 48, 49, 124
Software Update 48, 93
Sound 69
Startup Disk 58, 91
turning off IR reception 39
T
telephone dial-up
connection 114, 115
138 Index
trackpad
location 17
scrolling 17, 32
tips 32
using 12
transferring
files or documents 50
information 14, 58, 59
troubleshooting
AirPort 94
an application 93
computer freezes 91
computer won’t turn on 91
display goes black 92
ejecting a disc 95
hard disk 94
Internet connection 95
pointer won’t move 90
your connection 119
turning on your computer 11
TV, connecting 125
typing position 110
U
Universal Serial Bus. See USB
updating software 47
USB
connecting mouse 34
connecting printer 54
devices and battery
power 55
hubs 56
multiple devices 56
ports 21, 54
V
VCR, connecting 67
VGA adapter 65
VGA connection 66, 126
video
adapter 65
camera indicator light 17
capturing 41
mirroring 66
out port 21
playing DVD-Video discs 71
video device, connecting 67
Video Mode Toggle key 19
videoconferencing 42
volume controls 19
W
waking your computer 23
wireless connections 61
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