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WARRANTY CERTIFICATE
IMPORTANT:
When buying please verify the integrity and all aspects of the product. Any ulterior
claim will not be taken in concideration.
In the warranty period the customer needs to keep the original package of the product.
WARRANTY CONDITIONS:
To benify the warranty, the customer needs to respect the attached instructions. Only
authorised persons may intervene on the product for service.
In case of claims, the customer needs to present the warranty certificate with the
original proof of purchase, which clearly indicates the name and address of the seller,
the date and place of purchase, the product type and the IMEI or other serial number.
The warranty do not cover the accessories as charger, battery, housing, earphones, USB
cables, manual. The service is free of charge only in the warranty period.
The warranty extends with the period of the claim until the customer recovers the
product from the service in functioning condition.
Any claim shall be solutioned in 10 working days beginning with the date of
registering it to one of the authorised services.
If necessary, Visual Fan will replace the product in accordance with this warranty
(unless otherwise required by law).
Visual Fan Ltd warrants that the products do not have material or workmanship defects.
The products are according to all appliable certification standards, as electrosecurity
and low voltage.
All the certificates and test result are available at the headquarter of Visual Fan.
The warranty period is 24 months and it starts at the time of product's original purchase
by the first end-user.
The lifetime of the products is 5 years in normal usage conditions.
WARRANY IS NOT APPLIED IN THE FOLLOWING CONDITIONS:
-if the product has been opened, modified or repaired by anyone other than an
authorized service centre, if it is repaired using unauthorised spare parts or if the
Product's serial number, the mobile accessory date code or the IMEI number has been
removed, erased, defaced, altered or are illegible in any way
-customer does not respect the usage instructions
-other charger was used for battery charge, than the original one
-partial or total ripp of any seal on the product
-product has scratched display, ripped of keypad, broken housing