Safety and use ......................
W e recommend that you r ead this chapter carefully before using y our cellphone. The
manufacturer disclaims any liability f or damage, which may result as a consequence
of improper use or use contrary to the instructions contained in this manual.
• TRAFFIC SAFETY :
Recent studies show that using a cellphone while driving a vehicle constitutes a real
risk, even when the hands-fr ee kit is used (headset...), drivers are requested to r efrain
from using their cellphone when the vehicle is not park ed. Check the laws and
regulations on the use of wireless telephones and their accessories in the ar eas
where you driv e. Always obey them. The use of these devices ma y be prohibited or
restricted in certain areas.
When switched on, y our cellphone emits electromagnetic waves that can interf ere
with the vehicle’ s electronic systems such as ABS anti-lock brak es or airbags. T o
ensure that there is no pr oblem:
- do not place your cellphone on top of the dashboard or within an airbag
deployment area.
- check with your dealer or car manufacturer to mak e sure that the car’ s
electronics devices ar e well shielded.
• CONDITIONS OF USE:
Y ou ar e advised to switch off your cellphone from time to time to optimize
performance.
Switch the cellphone off before boarding air craft.
Switch the cellphone off when you are in health car e facilities, except in designated
areas. As with many other types of equipment now in regular use, cellphones can
interfere with other electrical or electr onic devices, or equipment using radio
frequency .
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all
signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any
potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm fr om any medical
device such as a pacemaker , a hearing aid or insulin pump.When using the cellphone
you should hold it against the ear on the opposite side to the device, if any . T o a void
hearing impairment, pr ess to answer the call befor e holding your cellphone to your
ear . Also move the handset awa y from your ear while using the “hands-fr ee” option
because the amplified volume might cause hearing damage.
Do not let small children use the cellphone without supervision.
When replacing the cover please note that y our cellphone may contain substances
that could create an allergic reaction.
Always handle y our cellphone with care and keep it in a clean and dust-fr ee place.
Do not allow your cellphone to be exposed to unfa vorable environmental conditions
(moisture, humidity , rain, infiltration of liquids, dust, sea air , etc). The manufacturer’ s
recommended operating temperature range is -20°C to +55°C. Over 55°C the
legibility of the cellphone’ s display ma y be impaired, though this is temporary and not
serious.
Emergency call numbers may not be r eachable on all cellular networks. Y ou should
never r ely only on your cellphone for emergency calls.
Do not open, dismantle or attempt to r epair your cellphone yourself.
Do not drop , thr ow or try to bend your cellphone.
Do not paint it.
Use only Alcatel batteries, battery chargers, and accessories that are compatible with
your cellphone model. TCT Mobile Limited or its affiliates disclaim any liability for
damage caused by the use of non appro ved batteries or accessories.
Y our cellphone should not be disposed of in a m unicipal dump. Please check local
regulations for disposal of electr onic products.
Remember to make back-up copies or k eep a written record of all important
information stored in your cellphone.
Some people may suffer epileptic seizur es or blackouts when exposed to flashing
lights, or when pla ying video games.These seizures or blackouts may occur e ven if a
person never had a pr evious seizure or blackout. If you ha ve experienced seizures or
blackouts, or if you ha ve a family history of such occurrences, please consult y our
doctor before pla ying videos games on your cellphone or enabling a flashing-lights
feature on your cellphone. Parents should monitor their childr en’ s use of video
games or other features that incorporate flashing lights on the cellphones. All
persons should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.T o limit the lik elihood of such symptoms, please tak e
the following safety precautions:
- Do not play or use a flashing-lights featur e if you are tired or need sleep .
- T ak e a minimum of a 15 minute break hourly .
- Play in a w ell lit room.
- Play at the farthest distance possible from the scr een.
- If your hands, wrists, or arms become tir ed or sore while playing, stop and r est
for several hours bef ore playing again.
- If you continue to ha ve sore hands, wrists, or arms during or after pla ying, stop
the game and see a doctor .
When you pla y games on your cellphone, you may experience occasional discomfort
in your hands, arms, shoulders, neck, or other par ts of your body . F ollow the
instructions to av oid problems such as tendonitis, carpal tunnel syndr ome, or other
musculoskeletal disor ders.
3) improper maintenance of batteries and other sources of energy , and of the
overall electric installation,
4) accidents or consequences of theft of the vehicle in which the telephone is
transported, acts of vandalism, lightning, fir e, humidity , infiltration of liquids,
inclement weather ,
5) connecting or integrating the phone into equipment not supplied or not
recommended by TCT Mobile Limited or its affiliates, without their express
written consent for such,
6) any servicing, modification or repair performed by individuals not authorized by
TCT Mobile Limited or its affiliates, the vendor or the appr oved maintenance
center ,
7) use of the equipment for a purpose other than that for which it was designed,
8) normal wear ,
9) malfunctions caused by external causes (e.g., radio interference from other
equipment, po wer or telephone line voltage fluctuations),
10) modifications made to the equipment even if requir ed by changes in regulations
and/or modification of network parameters,
11) faulty connections resulting from unsatisfactory radio transmission or caused by
the absence of radio rela y coverage.
12) equipment on which markings or serial numbers hav e been removed or altered,
and handsets on which labels hav e been removed or deteriorated shall be
excluded from the warranty .
In accordance with the applicable la w, your product is warranted against hidden
defects (defects inherent in the design, manufacture, etc.).
There are no expr ess warranties, whether written or oral, other than this printed
limited warranty , expr ess or implied, of any nature whatsoever .
In no event shall TCT Mobile Limited or its affiliates be liable for incidental or
consequential damages of any nature whatsoe ver , including but not limited to trading
loss, commercial loss, to the full extent those damages can be disclaimed by la w .
Some countries/states do not allow the exclusion or limitation of incidental or
consequential damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions ma y not apply to you.
T roubleshooting ....................
Before contacting the manufactur er or repair center , y ou are advised
to follow the instructions below:
• Y ou ar e advised to switch off the telephone from time to time to
optimize its performance.
• Y ou ar e advised to fully charge the battery ( ) for optimal
operation.
• Avoid storing large amounts of data in your telephone as this ma y
affect the performance of your telephone.
My mobile phone does not switch on
• Press and hold until the screen comes on
• Check the batter y charge level
• Check the batter y contacts, remov e and reinstall your battery , then
turn your telephone back on
My screen is difficult to read
• Clean your screen
• Use your mobile phone in accordance with the recommended
conditions of use
My mobile phone turns off by itself
• Check that your keypad is lock ed when you are not using your
mobile phone
• Check the batter y charge level
• Check that the function "Auto OFF " is not activated.
• CHARGERS:
Home chargers will operate within the temperature range of: 0 °C to 40 °C. The
chargers designed for your mobile phone meet with the standard f or safety of
information technology equipment and office equipment use. They should be used
for this purpose only .
The charger in this package shall ONL Y be used with Alcatel O T -E221A/O T -E227A/
O T -V270. The use on any other product or equipment including Alcatel pr oducts is
strictly prohibited.
TCT Mobile Limited cannot be held liable for any damages due to use contrary to
the above mentioned stipulation.
Electrical characteristic of pow er supply (depending on the country):
110 V charger (Used in Mexico / USA):
Input: 100-127 V , 50/60 Hz, 0.30 A
Output: 4.5 V , 350 mA
220 V charger:
Input: 220-240 V , 50/60 Hz, 0.30 A
Output: 4.5 V , 350 mA
Battery: Lithium 650 mAh
• RADIO WA VES:
THIS CELLPHONE MEETS THE GO VERNMENT’S REQUIREMENTS FOR
EXPOSURE T O RADIO W A VES.
Y our cellphone is a radio transmitter and r eceiver . I t is designed and manufactured
not to exceed the emission limits for exposure to radio-frequency (RF) energy .These
limits are part of comprehensive guidelines and establish permitted le vels of RF
energy for the general population. The guidelines are based on standards that were
developed by independent scientific organizations thr ough periodic and thorough
evaluation of scientific studies. These guidelines include a substantial safety margin
designed to ensure the safety of all persons, regardless of age and health.
The exposure standard for cellphones emplo ys a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the
Federal Communications Commission of the US Gov ernment (FCC) or by Industry
Canada, is 1.6 W/kg averaged o ver 1 gram of body tissue. T ests for SAR are
conducted using standard operating positions with the cellphone transmitting at its
highest certified power level in all tested fr equency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
level of the cellphone while operating can be w ell below the maximum value. This is
because the cellphone is designed to operate at multiple power le vels so as to use
only the power r equired to reach the network. In general, the closer y ou are to a
wireless base station antenna, the lo wer the power output of the cellphone. Before
a cellphone model is available for sale to the public, compliance with national
regulations and standards must be sho wn.
My mobile phone does not charge properl y
• Make sure that your battery is not completely discharged; the
battery charge indicator can take several min utes and may be
accompanied by a quiet hissing sound.
• Make sure charging is carried out under normal conditions (0°C
+40°C)
• Make sure your battery is inserted. It must be inserted bef
ore
plugging in the charger
• Make sure you ar e using an Alcatel battery and charger
• When abroad, check that the electrical current is compatible
My mobile phone does not connect to a network
• T ry connecting in another location
• V erify the network coverage with y our operator
• Check with your operator that your SIM card is valid
• T ry selecting the available network(s) man ually
• T ry connecting at a later time if the network is overloaded
SIM card err or
• Make sure the SIM card was corr ectly inserted
• V erify with your operator that your SIM card is 3V compatible; the
old 5V SIM cards cannot be used
• Make sure the chip on your SIM card is not damaged or scratched
Unable to make outg oing calls
• Make sure you ha ve dialed a valid number and pressed the ke y
• For international calls, make sur e you ha ve entered the country and
area codes
• Make sure your mobile phone is connected to a netw ork, and that
the network is not ov erloaded or unavailable
• Check your subscription with your operator (credit, SIM car d valid,
etc.)
• Make sure you ha ve not barred outg oing calls
The highest SAR value for this cellphone when tested is 0.89 W/kg f or use at the ear
and 0.66 W/kg for use close to the body .
While there ma y be differences between the SAR lev els of various cellphones and at
various positions, they all meet the gov ernment requirement for RF exposur e. F or
body-worn operation, the cellphone meets FCC RF exposure guidelines provided
that it is used with a non-metallic accessory with the handset at least 2 cm from the
body . Use of other accessories ma y not ensure compliance with FCC RF exposure
guidelines.
The W orld Health Organization (WHO) considers that pr esent scientific
information does not indicate the need for any special pr ecautions for use of
cellphones. If individuals are concerned, they might choose to limit their own or their
children's RF exposure by limiting the length of calls, or using "hands-free" devices to
keep cellphones a way from the head and body (fact sheet n°193). Additional WHO
information about electromagnetic fields and public health ar e available on the
following website: http://www.who .int/peh-emf.
Y our telephone is equipped with a built-in antenna. For optimal operation, you should
av oid touching it or degrading it.
General information ............
• W ebsite: www .alcatel-mobilephones.com
• Hot Line Number: see the “TCT Mobile Services” leaflet or go
to our Internet site.
On our Internet site, you will find our F A Q (Frequently Ask ed
Questions) section. Y ou can also contact us by e-mail to ask an y
questions you ma y hav e .
Unable to receiv e incoming calls
• Make sure your mobile phone is switched on and connected to a
network (check for ov erloaded or unavailable network)
• Check your subscription with your operator (credit, SIM car d valid,
etc.)
• Make sure you ha ve not forwarded incoming calls
• Make sure that you ha ve not barred certain calls
The caller’ s name does not appear when a call is receiv ed
• Check that you have subscribed to this service with your operator
• Y our caller has concealed his/her number
The sound quality of the calls is not optimal
• Y ou can adjust the v olume during a call by means of the k ey
• Check the signal strength indicator icon
I am unable to use the features described in the man ual
• Check with your operator to make sure that y our subscription
includes this service
• Check to be sure this feature does not requir e an Alcatel accessory .
When I select a number from m y directory , the number is
not dialed
• Make sure that you ha ve correctl y recorded the number in your
directory
• Make sure that you ha ve selected the country prefix when calling a
foreign country
Y our telephone is a transceiver that operates on GSM networks with
850 and 1900 MHz bands.
The marking indicates that your telephone complies with
"1999/5/EC (R&TTE)" directive and that the accessories concerned
comply with current EC dir ectives. The entire cop y of the Declaration
of Conformity for your telephone can be obtained thr ough our
website: www .alcatel-mobilephones.com.
W e,TCT Mobile declare that this handset and battery are separated in
packaging as an industry standard and the FCC ID label has been
placed clearly on the outside of the packaging at the time of purchase.
Protection a gainst theft
(1)
Y our telephone is identified by an IMEI (phone serial number) shown
on the packaging label and in the product’ s memory . W e r ecommend
that you note the number the first time y ou use your telephone by
entering *, #, 0, 6, # and k eep it in a safe place. It ma y be requested by
the police or your operator if your telephone is stolen. This number
allows your mobile telephone to be block ed prev enting a third person
from using it, e ven with a different SIM car d.
Disclaimer
There ma y be certain differences between the user manual description
and the phone’ s operation, depending on the softwar e release of your
telephone or specific operator services.
T9 T ext Input is licensed under one or mor e
of the following: U .S. Pat. Nos. 5,187,480,
5,818,437, 5,945,928, 5,953,541, 6,011,554,
6,286,064, 6,307,548, 6,307,549, and
6,636,162, 6,646,573; European Pat. Nos. 0
842 463 (96927260.8), 1 010 057
(98903671.0), 1 018 069 (98950708.2); and
additional patents are pending w orldwide
I am unable to create a file in m y directory
• Make sure that your dir ector y is not full; delete some files or save
the files in the product dir ector y
My callers are unable to lea ve messages on m y voicemail
• Contact your network operator to check service availability
I can’t access m y voicemail
• Make sure your operator’ s v oicemail number is correctly enter ed in
“Call services/V oicemail”
• T ry later if the network is busy
I am unable to send and receiv e messages
• Check your phone memor y as it might be full, if necessary , delete
some messages
• Contact your network operator to check service availability , see the
messages settings
• V erify the server center number with your operator
• The ser ver center may be busy , tr y again later
The << - >> icon is display ed
• Y ou ar e outside the network coverage ar ea
I hav e already entered 3 incorr ect PIN codes
• Contact your network operator to obtain the PUK code (Personal
Unblocking K ey)
• Please pay attention to the microphone hole.
Blocking it up with fingers will affect phone call quality .
13 14 15 16 17 18
T elephone war ranty ............
Congratulations on choosing this mobile phone - we hope that you will be
completely satisfied with it.
Y our phone is guaranteed against an y deviation from technical specifications for a
period of twelve (12) months fr om the date specified on your original invoice
(1)
.
The warranty terms defined in the manual also apply to the battery and accessories
sold with the phone but for a period of six (6) months
(2)
from the date of purchase
shown on your original inv oice.
Under the terms of this warranty , you must immediately inform your v endor (or any
repair center appr oved by TCT Mobile Limited or its affiliates, which ar e listed on
our website www .alcatel-mobilephones.com) in case of a conformity defect on your
phone, you must present the inv oice given to you at the time of purchase.The vendor
or maintenance center will decide whether to replace or repair , as appropriate, all or
any part of the telephone or accessory found to be defective; this war ranty covers
the cost of parts and labor but excludes any other costs. Repair or replacement may
be carried out using reconditioned components offering equivalent functionality .
Servicing under the terms of this warranty , especially repair , modification or
replacement of products, shall entitle to a ONE (1) month
(1)
warranty unless there
are statutory provisions to the contrary .
This warranty shall not apply to damage or defects to y our telephone and/or
accessory caused by:
1) failure to follow the instructions for use or installation,
2) failure to comply with technical and safety standar ds applicable in the
geographical area where the equipment is used,
19 20 21 22 23 24
(1)
The mandatory period may vary if overriding statutory provisions
are applicable in y our countr y .
(2)
The life of a rechargeable Alcatel cellphone batter y in terms of
conversation time, standb y time, and total service life, will depend
on the conditions of use and network configuration. Batteries
being considered expendable supplies, the specifications state that
you should obtain optimal performance for y our Alcatel phone
during the first six months after purchase and for a pproximately
200 more recharges.
®
This symbol found on your cellphone, battery and accessories means
that these products must be tak en to collection points at the end of
their life:
- Municipal waste disposal centers with specific bins for these items of
equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.All products with this sign must
be brought to these collection points.
In non European Union countries:
Items of equipment with this symbol are not to be thro wn into ordinary bins if your
country or your region has suitable recycling and collection facilities; instead they ar e
to be taken to collection points for them to be r ecycled.
In the United States you ma y learn more about CTIA’ s Recycling Program at
www .recyclewirelessphones.com
• PRIVA CY:
Please note that you must respect the la ws and regulations in for ce in your country
regarding taking photographs and r ecording sounds with your cellphone. Pursuant to
such laws and r egulations, i t may be strictly forbid den to take photographs and/or to
record the v oices of other people or any of their personal attributes, and duplicate
or distribute them, as this ma y be considered to be an invasion of privacy . It is the
user's sole responsibility to ensure that prior authorization be obtained, if necessary ,
in order to record private or confidential con versations or take a photograph of
another person; the man ufacturer , the seller or v endor of your cellphone (including
the operator) disclaim any liability which ma y result from the improper use of the
cellphone.
• BA TTER Y :
Before remo ving the batter y from your cellphone, please mak e sure that the
cellphone is switched off.
T ak e precautions with the battery and do not attempt to open the battery (chemical
substances may cause burns).
Do not pierce, d isassemble nor cause a short-circuit in a battery.
Do not burn or dispose of a used battery in household waste or store it at
temperatures above 60 °C. Batteries must be disposed of in accordance with locally
applicable environmental legislation.
Batteries should not be used for any other purpose than the one intended. Ne ver
use damaged batteries or not recommended by TCT Mobile Limited and/or its
affiliates.
(1)
Contact your network operator f or ser vice availability .