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Safety and use ......................
We recommend that you read this chapter carefully before using your cellphone.The
manufacturer disclaims any liability for damage, which may result as a consequence
of improper use or use contrary to the instructions contained in this manual.
TRAFFIC SAFETY:
Recent studies show that using a cellphone while driving a vehicle constitutes a real
risk, even when the hands-free kit is used (headset...), drivers are requested to refrain
from using their cellphone when the vehicle is not parked. Check the laws and
regulations on the use of wireless telephones and their accessories in the areas
where you drive. Always obey them.The use of these devices may be prohibited or
restricted in certain areas.
When switched on, your cellphone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To
ensure that there is no problem:
- do not place your cellphone on top of the dashboard or within an airbag
deployment area.
- check with your dealer or car manufacturer to make sure that the car’s
electronics devices are well shielded.
CONDITIONS OF USE:
You are advised to switch off your cellphone from time to time to optimize
performance.
Switch the cellphone off before boarding aircraft.
Switch the cellphone off when you are in health care facilities, except in designated
areas. As with many other types of equipment now in regular use, cellphones can
interfere with other electrical or electronic devices, or equipment using radio
frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all
signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any
potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any medical
device such as a pacemaker, a hearing aid or insulin pump.When using the cellphone
you should hold it against the ear on the opposite side to the device, if any.To avoid
hearing impairment, press to answer the call before holding your cellphone to your
ear.Also move the handset away from your ear while using the “hands-free” option
because the amplified volume might cause hearing damage.
Do not let small children use the cellphone without supervision.
When replacing the cover please note that your cellphone may contain substances
that could create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and dust-free place.
Do not allow your cellphone to be exposed to unfavorable environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).The manufacturer’s
recommended operating temperature range is -20°C to +55°C. Over 55°C the
legibility of the cellphone’s display may be impaired, though this is temporary and not
serious.
Emergency call numbers may not be reachable on all cellular networks.You should
never rely only on your cellphone for emergency calls.
Do not open, dismantle or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only Alcatel batteries, battery chargers, and accessories that are compatible with
your cellphone model. TCT Mobile Limited or its affiliates disclaim any liability for
damage caused by the use of non approved batteries or accessories.
Your cellphone should not be disposed of in a municipal dump. Please check local
regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important
information stored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing
lights, or when playing video games.These seizures or blackouts may occur even if a
person never had a previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences, please consult your
doctor before playing videos games on your cellphone or enabling a flashing-lights
feature on your cellphone. Parents should monitor their children’s use of video
games or other features that incorporate flashing lights on the cellphones. All
persons should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.To limit the likelihood of such symptoms, please take
the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15 minute break hourly.
- Play in a well lit room.
- Play at the farthest distance possible from the screen.
When you play games on your cellphone, you may experience occasional discomfort
in your hands, arms, shoulders, neck, or other parts of your body. Follow these
instructions to avoid problems such as tendonitis, carpal tunnel syndrome, or other
musculoskeletal disorders:
- Take a minimum of a 15 minute-break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest
for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop
the game and see a doctor.
3) improper maintenance of batteries and other sources of energy, and of the
overall electric installation,
4) accidents or consequences of theft of the vehicle in which the cellphone is
transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids,
inclement weather,
5) connecting or integrating the cellphone into equipment not supplied or not
recommended by TCT Mobile Limited or its affiliates, without their express
written consent for such,
6) any servicing, modification or repair performed by individuals not authorized by
TCT Mobile Limited or its affiliates, the vendor or the approved maintenance
center,
7) use of the equipment for a purpose other than that for which it was designed,
8) normal wear,
9) malfunctions caused by external causes (e.g., radio interference from other
equipment, power or cellphone line voltage fluctuations),
10) modifications made to the equipment even if required by changes in regulations
and/or modification of network parameters,
11) faulty connections resulting from unsatisfactory radio transmission or caused by
the absence of radio relay coverage.
12) equipment on which markings or serial numbers have been removed or altered,
and handsets on which labels have been removed or deteriorated shall be
excluded from the warranty.
In accordance with the applicable law, your product is warranted against hidden
defects (defects inherent in the design, manufacture, etc.).
There are no express warranties, whether written or oral, other than this printed
limited warranty, express or implied, of any nature whatsoever.
In no event shall TCT Mobile Limited or its affiliates be liable for incidental or
consequential damages of any nature whatsoever, including but not limited to trading
loss, commercial loss, to the full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of incidental or
consequential damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.
Troubleshooting....................
Before contacting your service provider or repair center, you are
advised to follow the instructions below:
You are advised to switch off the cellphone from time to time to
optimize its performance.
You are advised to fully charge the battery ( ) for optimal
operation.
Avoid storing large amounts of data in your cellphone as this may
affect the performance of your cellphone.
and carry out the following checks:
My cellphone does not switch on
Press until the screen comes on
Check the battery charge level
Check the battery contacts, remove and reinstall your battery, then
turn your cellphone back on
My cellphone has not responded for several minutes
Press the key
Remove the battery and re-insert it, then switch the cellphone back
on
My screen is difficult to read
Clean your screen
Use your cellphone in accordance with the recommended
conditions of use
My cellphone turns off by itself
Check that your keypad is locked when you are not using your
cellphone
Check the battery charge level
Check that the function "Auto OFF" is not activated.
CHARGERS:
Home chargers will operate within the temperature range of: 0 °C to 40 °C. The
chargers designed for your cellphone meet with the standard for safety of
information technology equipment and office equipment use. They should be used
for this purpose only.
The charger in this package shall ONLY be used with Alcatel OT-S120A/OT-S121A/
OT-S210A/OT-S211A/OT-V212A. The use on any other product or equipment
including Alcatel products is strictly prohibited.
TCT Mobile Limited cannot be held liable for any damages due to use contrary to
the above mentioned stipulation.
NOTICE:Your cellphone is not designed for chargers connected through USB cable
to a computer. Please use dedicated charger to charge your cellphone.
Electrical characteristic of power supply (depending on the country):
110 V charger (Used in Mexico / USA):
Input: 100-127 V, 50/60 Hz, 0.30 A
Output: 4.5 V, 350 mA
220 V charger:
Input: 220-240 V, 50/60 Hz, 0.30 A
Output: 4.5 V, 350 mA
Battery: Lithium 670 mAh
RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to radio-frequency (RF) energy.These
limits are part of comprehensive guidelines and establish permitted levels of RF
energy for the general population.The guidelines are based on standards that were
developed by independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial safety margin
designed to ensure the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known as the
Specific Absorption Rate, or SAR.The SAR limit set by public authorities such as the
Federal Communications Commission of the US Government (FCC) or by Industry
Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the cellphone transmitting at its
highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
level of the cellphone while operating can be well below the maximum value.This is
because the cellphone is designed to operate at multiple power levels so as to use
only the power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output of the cellphone. Before
a cellphone model is available for sale to the public, compliance with national
regulations and standards must be shown.
My cellphone does not charge properly
Make sure that your battery is not completely discharged; the
battery charge indicator can take several minutes and may be
accompanied by a quiet hissing sound.
Make sure charging is carried out under normal conditions (0°C
+40°C)
Make sure your battery is inserted. It must be inserted bef
ore
plugging in the charger
Make sure you are using an Alcatel battery and charger
When abroad, check that the electrical current is compatible
NOTICE: Your cellphone is not designed for chargers connected
through USB cable to a computer. Please use dedicated charger to
charge your cellphone.
My cellphone does not connect to a network
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually
Try connecting at a later time if the network is overloaded
SIM card error
Make sure the SIM card was correctly inserted
Verify with your operator that your SIM card is 3V compatible; the
old 5V SIM cards cannot be used
Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
Make sure you have dialed a valid number and pressed the key
For international calls, make sure you have entered the country and
area codes
Make sure your cellphone is connected to a network, and that the
network is not overloaded or unavailable
Check your subscription with your operator (credit, SIM card valid,
etc.)
Make sure you have not barred outgoing calls
The highest SAR value for this cellphone when tested is:
OT-S120A: 1.26 W/kg for use at the ear and 0.74 W/kg for use close to the body
OT-S121A: 1.24 W/kg for use at the ear and 0.70 W/kg for use close to the body
OT-S210A: 1.27 W/kg for use at the ear and 0.97 W/kg for use close to the body.
OT-S211A: 1.32 W/kg for use at the ear and 0.87 W/kg for use close to the body.
OT-V212A: XXX W/kg for use at the ear and XXX W/kg for use close to the body
While there may be differences between the SAR levels of various cellphones and at
various positions, they all meet the government requirement for RF exposure. For
body-worn operation, the cellphone meets FCC RF exposure guidelines provided
that it is used with a non-metallic accessory with the handset at least 2.0 cm from
the body. Use of other accessories may not ensure compliance with FCC RF
exposure guidelines.
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
cellphones. If individuals are concerned, they might choose to limit their own or their
children's RF exposure by limiting the length of calls,or using "hands-free" devices to
keep cellphones away from the head and body (fact sheet n°193).Additional WHO
information about electromagnetic fields and public health are available on the
following website: http://www.who.int/peh-emf.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not in-stalled and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
This device complies with Part 15 of FCC rules. Operation is subject to the
following two conditions:
1) this device may not cause harmful interference and,
2) this device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Your cellphone is equipped with a built-in antenna.For optimal operation, you should
avoid touching it or degrading it.
Unable to receive incoming calls
Make sure your cellphone is switched on and connected to a
network (check for overloaded or unavailable network)
Check your subscription with your operator (credit, SIM card valid,
etc.)
Make sure you have not forwarded incoming calls
Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
Check that you have subscribed to this service with your operator
Your caller has concealed his/her number
The sound quality of the calls is not optimal
You can adjust the volume during a call by means of the key
Check the radio reception icon
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription
includes this service
Check to be sure this feature does not require an Alcatel accessory.
When I select a number from my directory, the number is
not dialed
Make sure that you have correctly recorded the number in your file
Make sure that you have selected the country prefix when calling a
foreign country
General information ............
Website: www.alcatel-mobilephones.com
Hot Line Number: see the “TCT Mobile Services” leaflet or go
to our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
Your cellphone is a transceiver that operates on GSM networks with
850 and 1900 MHz bands.
We, TCT Mobile Limited declare that this handset and battery are
separated in packaging as an industry standard and the FCC ID label
has been placed clearly on the outside of the packaging at the time of
purchase.
Protection against theft
(1)
Your cellphone is identified by an IMEI (cellphone serial number)
shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your
cellphone by entering *, #, 0, 6, # and keep it in a safe place. It may be
requested by the police or your operator if your cellphone is stolen.
This number allows your cellphone to be blocked preventing a third
person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the cellphone’s operation, depending on the software release of
your cellphone or specific operator services.
T9 Text Input is licensed under one or more
of the following: U.S. Pat. Nos. 5,187,480,
5,818,437, 5,945,928, 5,953,541, 6,011,554,
6,286,064, 6,307,548, 6,307,549, and
6,636,162, 6,646,573; European Pat. Nos. 0
842 463 (96927260.8), 1 010 057
(98903671.0), 1 018 069 (98950708.2); and
additional patents are pending worldwide
I am unable to create a file in my directory
Make sure that your directory is not full; delete some files or save
the files in the product directory
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
I can’t access my voicemail
Make sure your operator’s voicemail number is correctly entered in
Call services/Voicemail
Try later if the network is busy
I am unable to send and receive messages
Check your cellphone memory as it might be full, if necessary, delete
some messages
Contact your network operator to check service availability, see the
messages settings
Verify the server center number with your operator
The server center may be saturated; try again later
The << - >> icon is displayed
You are outside the network coverage area
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
13 14 15 16 17 18
Telephone warranty ............
Congratulations on choosing this cellphone - we hope that you will be completely
satisfied with it.
Your cellphone is guaranteed against any deviation from technical specifications for
a period of twelve (12) months from the date specified on your original invoice
(1)
.
The warranty terms defined in the manual also apply to the battery and accessories
sold with the cellphone but for a period of six (6) months
(2)
from the date of
purchase shown on your original invoice.
Under the terms of this warranty, you must immediately inform your vendor (or any
repair center approved by TCT Mobile Limited or its affiliates, which are listed on
our website www.alcatel-mobilephones.com) in case of a conformity defect on your
cellphone, you must present the invoice given to you at the time of purchase. The
vendor or maintenance center will decide whether to replace or repair, as
appropriate, all or any part of the cellphone or accessory found to be defective; this
warranty covers the cost of parts and labor but excludes any other costs. Repair or
replacement may be carried out using reconditioned components offering equivalent
functionality.
Servicing under the terms of this warranty, especially repair, modification or
replacement of products, shall entitle to a ONE (1) month
(1)
warranty unless there
are statutory provisions to the contrary.
This warranty shall not apply to damage or defects to your cellphone and/or
accessory caused by:
1) failure to follow the instructions for use or installation,
2) failure to comply with technical and safety standards applicable in the
geographical area where the equipment is used,
19 20 21 22 23 24
(1)
The mandatory period may vary if overriding statutory provisions
are applicable in your country.
(2)
The life of a rechargeable Alcatel cellphone battery in terms of
conversation time, standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries
being considered expendable supplies, the specifications state that
you should obtain optimal performance for your Alcatel cellphone
during the first six months after purchase and for approximately
200 more recharges.
®
Prolonged exposure to music at full volume on the music player may damage
the listener's hearing. Set your phone volume safely. Use only headphones
recommended by TCT Mobile Limited and its affiliates.
PRIVACY:
Please note that you must respect the laws and regulations in force in your country
regarding taking photographs and recording sounds with your cellphone. Pursuant to
such laws and regulations, it may be strictly forbidden to take photographs and/or to
record the voices of other people or any of their personal attributes, and duplicate
or distribute them, as this may be considered to be an invasion of privacy. It is the
user's sole responsibility to ensure that prior authorization be obtained, if necessary,
in order to record private or confidential conversations or take a photograph of
another person; the manufacturer, the seller or vendor of your cellphone (including
the operator) disclaim any liability which may result from the improper use of the
cellphone.
BATTERY:
Before removing the battery from your cellphone, please make sure that the
cellphone is switched off.
Take precautions with the battery and do not attempt to open the battery (chemical
substances may cause burns).
Do not pierce, disassemble nor cause a short-circuit in a battery.
Do not burn or dispose of a used battery in household waste or store it at
temperatures above 60 °C. Batteries must be disposed of in accordance with locally
applicable environmental legislation.
Batteries should not be used for any other purpose than the one intended. Never
use damaged batteries or not recommended by TCT Mobile Limited and/or its
affiliates.
This symbol found on your cellphone, battery and accessories means
that these products must be taken to collection points at the end of
their life:
- Municipal waste disposal centers with specific bins for these items of
equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.All products with this sign must
be brought to these collection points.
In non European Union countries:
Items of equipment with this symbol are not to be thrown into ordinary bins if your
country or your region has suitable recycling and collection facilities; instead they are
to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com
(1)
Contact your network operator for service availability.
2

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