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• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service.
• Make sure this feature does not require an alcatel accessory.
I am unable to connect my tablet to my computer
• Install alcatel Centre.
• Check that your USB driver is installed properly.
• Check that you have marked the checkbox of USB debugging.
To access this function, touch Settings\About tablet, then touch
Build number for 7 times. Now you may touch Settings\Developer
options\USB debugging.
• Check that your computer meets the requirements for alcatel
Centre Installation.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient tablet memory for your download.
• Check your subscription status with your operator.
The tablet cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your tablet is visible to
other users.
• Make sure that the two tablets are within Bluetooth’s detection
range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 2.5
hours).
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.