User Manual
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2.45 Leaving a text message for internal callers 50
2.45.1 Sending predefined message 50
2.45.2 Sending a new message 51
2.46 consulting text messages 51
2.47 Send a voice message copy 51
2.48 Sending a recorded message to a number or a distribution list 52
2.49 Message notification 52
2.49.1 Change the time slot 52
2.50 Receiving supervised call ringing 52
2.51 Answering the general bell 53
2.52 Manager/Assistant filtering 53
2.52.1 From the manager or assistant telephone 53
2.53 Call pick-up 53
2.54 Answering briefly in place of the operator 53
2.55 Hunting groups 54
2.55.1 Hunting group call 54
2.55.2 Temporary exit from your hunting group/Return into your group 54
2.56 Calling an internal contact on his/her pager 54
2.57 Answering a call on your pager 54
2.58 Calling a contact on his/her loudspeaker 54
2.59 Broadcasting a message on the loudspeakers of a station group 54
2.60 ACD: Agent set/ Supervisor station 55
2.60.1 Agent set 55
2.60.2 Open an agent session (login) – Agent set 55
2.60.3 ACD application welcome screen – Agent set 55
2.60.4 The four operating statuses of the agent set 55
2.60.5 Changing the operating status of the set – Agent set 56
2.60.6 Modifying your personal code – Agent set 56
2.60.7 Integrating another group/leaving a group – Agent set 56
2.60.8 Close the agent session (logout) – Agent set 56
2.60.9 Supervisor station 56
2.60.10 Supervising group mailboxes – Supervisor station 56
3 Do more with your desk phone 57
3.1 Configure your phone for remote working 57
3.1.1 Access to the administration menu of the desk phone 57
3.1.2 First connection as remote working 58
3.1.3 Change the configuration 59
3.1.4 PIN code 59
3.1.5 Reset your PIN code 59
3.1.6 Reconnect your desk phone in your business place 60
3.1.7 Reconnect your desk phone in remote place 60
3.2 Beacon: using your desk phone for geo-localization in the enterprise 61
4 Programming your telephone 62
4.1 Initializing your voice mailbox 62
4.2 Customizing your voice greeting 62
4.3 Modifying your personal code 62
4.4 Adjusting the audio functions 63
4.4.1 Choose the tune 63
4.4.2 Adjusting the ringer volume 63
4.4.3 Activate/deactivate silent mode 63
4.4.4 Activate/deactivate meeting mode (progressive ringing) 63
4.4.5 Activate/deactivate discreet ring mode 63
4.4.6 Adjust ringer volume while a call arrives 64
4.5 Audio ambiences 64
4.6 Hearing Aid 64
