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1.6 Warranty ............................................................
Your device is warranted against any defect or malfunctioning which may occur in
conditions of normal use during the warranty period of twelve (12) months
(1)
from the
date of purchase as shown on your original invoice.
Batteries
(2)
and accessories sold with your device are also warranted against any
defect which may occur during the first six (6) months
(1)
from the date of purchase as
shown on your original invoice.
In case of any defect of your device which prevents you from normal use thereof,
you must immediately inform your vendor and present your device with your proof
of purchase.
If the defect is confirmed, your device or part thereof will be either replaced or repaired, as
appropriate. Repaired device and accessories are entitled to a one (1) month warranty for the
same defect. Repair or replacement may be carried out using reconditioned components offering
equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
This warranty shall not apply to defects to your device and/or accessory due to
(without any limitation):
- Non-compliance with the instructions for use or installation, or with technical and
safety standards applicable in the geographical area where your device is used;
- Connection to any equipment not supplied or not recommended by TCL
Communication Ltd.;
- Modification or repair performed by individuals not authorised by TCL
Communication Ltd. or its affiliates or your vendor;
- Modification, adjustment or alteration of software or hardware performed by
individuals not authorised by TCL Communication Ltd.;
- Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical
products, download of files, crash, high voltage, corrosion, oxidation…
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable device battery in terms of conversation time,
standby time and total service life, will depend on the conditions of
use and network configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain optimal
performance for your device during the first six months after purchase
and for approximately 200 more recharges.
