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Table of contents
Safety and use ................................................................................................................. 3
Regulatory information .................................................................................................. 7
General information .....................................................................................................10
1 Getting started ...................................................................................................... 11
1.1 Set up ................................................................................................................................11
1.2 Power on your phone ....................................................................................................12
1.3 Power off your phone ....................................................................................................12
2 Your mobile ............................................................................................................13
2.1 Keys ....................................................................................................................................14
2.2 Status bar icons ...............................................................................................................15
3 Calls .........................................................................................................................17
3.1 Making a call ....................................................................................................................17
3.2 Calling your voicemail ....................................................................................................17
3.3 Receiving a call ................................................................................................................17
3.4 During a call .....................................................................................................................18
4 FM radio .................................................................................................................19
5 Call logs ..................................................................................................................20
5.1 Access ................................................................................................................................20
5.2 Available options ........................................................................................... ..................20
6 Music ....................................................................................................................... 21
6.1 Music playing mode .......................................................................................................21
7 Tools ........................................................................................................................22
7.1 Alarm..................................................................................................................................22
7.2 Calculator ..........................................................................................................................22
7.3 Calendar ............................................................................................................................23
7.4 Bluetooth ..........................................................................................................................23
7.5 Unit conversion ...............................................................................................................23
7.6 Fake call ............................................................................................ .................................24
7.7 Call filter ............................................................................................................................24
7.8 Torch ..................................................................................................................................24
7.9 Browser .............................................................................................................................25
7.10 Service ............................................................................................................................... 25
8 Message ..................................................................................................................26
8.1 Access ................................................................................................................................26
8.2 Create message ........................................................................................... ....................26
8.3 Message folders ..............................................................................................................26
8.4 Broadcast message ........................................................................................... ..............27
2
8.5 Voice mail server ............................................................................................................. 27
8.6 Templates .......................................................................................................................... 27
8.7 Settings..............................................................................................................................28
9 Media ......................................................................................................................29
9.1 Camera ..............................................................................................................................29
9.2 Image .................................................................................................................................29
9.3 Recorder ............................................................................................................................29
9.4 Video..................................................................................................................................30
10 My files ...................................................................................................................30
10.1 Managing audios, images, videos and others ...........................................................30
10.2 Formats and compatibility .............................................................................................31
11 Contacts .................................................................................................................32
11.1 Consulting your contacts ..............................................................................................32
11.2 Adding a contact .............................................................................................................32
11.3 Available options ........................................................................................... ..................33
12 Settings ...................................................................................................................34
12.1 Profiles ...............................................................................................................................34
12.2 Phone settings ................................................................................................................ 35
12.3 Call settings .....................................................................................................................36
12.4 Network selection...........................................................................................................38
12.5 Connections .....................................................................................................................38
12.6 Security .............................................................................................................................39
12.7 Restore factory settings.................................................................................................39
13 Input mode ............................................................................................................40
14 Telephone warranty .............................................................................................40
15 Accessories ............................................................................................................41
16 Troubleshooting ....................................................................................................42
www.sar-ck.com
This product meets applicable national SAR limits of 2.0 W/kg. The specific
maximum SAR values can be found on page 5 of this user guide.
When carrying the product or using it while worn on your body, either
use an approved accessory such as a holster or otherwise maintain a
distance of 5 mm from the body to ensure compliance with RF exposure
requirements. Note that the product may be transmitting even if you are
not making a phone call.
3
Safety and use .................................................
We recommend that you read this chapter carefully before using your phone. The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use contrary
to the instructions contained herein.
TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even
when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their
mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately
shielded from mobile phone RF energy.
CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many
other types of equipment now in regular use, mobile telephones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions
posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold it
against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move the
handset away from your ear while using the “hands-free” mode because the amplified volume might
cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without supervision.
When replacing the cover please note that your phone may contain substances that could create an
allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture,
humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended operating
temperature range is -10°C to +55°C.
At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and not
serious.
Emergency call numbers may not be reachable on all mobile network. You should never rely only on
your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Only use batteries, battery chargers, and accessories which are recommended by TCL Communication
Ltd. and its affiliates and are compatible with your phone model. (see Accessories List, page 37). TCL
Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
4
Remember to make back-up copies or keep a written record of all important information stored on
your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, consult your doctor before playing video games on your phone or enabling a
flashing-lights feature on your phone.
Parents should monitor their children’s use of video games or other features that incorporate flashing
lights on the phones. All persons should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, take the following safety precautions:
- Do not play with or use flashing-light features if you are tired or need sleep.
- Take a minimum 15-minute break per hour.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a
doctor.
When you play games on your phone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or
other jurisdiction(s) where you will use your mobile phone regarding taking photographs and
recording sounds with your mobile telephone. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to record the voices of other people or any
of their personal attributes, and duplicate or distribute them, as this may be considered to
be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorisation
be obtained, if necessary, in order to record private or confidential conversations or take a
photograph of another person; the manufacturer, the seller or vendor of your mobile phone
(including the operator) disclaim any liability which may result from the improper use of the
mobile phone.
BATTERY:
Following air regulation, the battery of your product is not charged. Please charge it first.
Before removing the battery from your phone, make sure that the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above
60ºC.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its affiliates.
5
This symbol on your telephone, the battery and the accessories means that these products
must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so
that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities; instead they are to be taken to collection points
for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
CHARGERS
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of information
technology equipment and office equipment use. They are also compliant to the ecodesign directive
2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/EC
(R&TTE) is required of all mobile phone models before they can be put on the market. The protection of
the health and safety for the user and any other person is an essential requirement of these standards
or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for
exposure to radio waves (radio frequency electromagnetic fields) recommended by international
guidelines. The guidelines were developed by an independent scientific organisation (ICNIRP) and
include a substantial safety margin designed to assure the safety of all persons, regardless of age
and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit for mobile devices is 2.0 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting at its
highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP
guidelines for this device model are:
1054X:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR GSM 900 0.685 W/kg
Body-worn SAR GSM 900 0.994 W/kg
1054D:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR GSM 900 0.525 W/kg
Body-worn SAR GSM 900 0.994 W/kg
6
During use, the actual SAR values for this device are usually well below the values stated above. This is
because, for purposes of system efficiency and to minimize interference on the network, the operating
power of your mobile device is automatically decreased when full power is not needed for the call. The
lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of 5 mm. To meet RF exposure
guidelines during body-worn operation, the device should be positioned at least this distance away
from the body. If you are not using an approved accessory ensure that whatever product is used is free
of any metal and that it positions the phone the indicated distance away from the body.
Organisation such as the World Health Organisation and the US Food and Drug Administration have
stated that if people are concerned and want to reduce their exposure they could use a hands-free
device to keep the phone away from the head and body during phone calls, or reduce the amount of
time spent on the phone.
For more information you can go to www.alcatel-mobile.com
Additional information about electromagnetic fields and public health are available on the following
site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid touching
it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with headset or
USB data cable. If you are using another accessory ensure that whatever product is used is free of any
metal and that it positions the phone at least 5 mm away from the body.
Please note by using the device some of your personal data may be shared with the main device.
It is under your own responsibility to protect your own personal data, not to share with it with any
unauthorised devices or third party devices connected to yours. For products with Wi-Fi features,
only connect to trusted Wi-Fi networks. Also when using your product as a hotspot (where available),
use network security. These precautions will help prevent unauthorised access to your device. Your
product can store personal information in various locations including a SIM card, memory card, and
built-in memory. Be sure to remove or clear all personal information before you recycle, return, or give
away your product. Choose your apps and updates carefully, and install from trusted sources only.
Some apps can impact your product’s performance and/or have access to private information including
account details, call data, location details and network resources.
Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable
data protection legislation. For these purposes TCL Communication Ltd. implements and maintains
appropriate technical and organisational measures to protect all personal data, for example against
unauthorised or unlawful processing and accidental loss or destruction of or damage to such personal
data whereby the measures shall provide a level of security that is appropriate having regard to
(i) the technical possibilities available,
(ii) the costs for implementing the measures,
(iii) the risks involved with the processing of the personal data, and
(iv) the sensitivity of the personal data processed.
You can access, review and edit your personal information at any time by logging into your user
account, visiting your user profile or by contacting us directly. Should you require us to edit or delete
your personal data, we may ask you to provide us with evidence of your identity before we can act
on your request.
7
Regulatory information ..................................
The following approvals and notices apply in specific regions as noted.
1054X:
8
1054D:
9
LICENCES
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by TCL Communication Ltd. and its affiliates is
under license. Other trademarks and trade names are those of their respective
owners.
alcatel 1054 Bluetooth Declaration ID B020196
We hereby point out that the end user warranty for infringement IPR is solely
limited to the EU.
If and to the extent that the Product is exported, taken with or used by
end customer or end user outside the EU any responsibility, warranty or
indemnification of manufacturer and its suppliers in regard to the Product
expires (including any indemnification in regard to infringement IPR).
10
General information .......................................
Internet address: www.alcatel-mobile.com
Hot Line Number: see "TCL Communication" leaflet or go to our Internet site.
Manufacturer: TCL Communication Ltd.
Address: Flat/RM 1910-12A, Block 3, China HongKong City, 33 Canton Road, Tsimshatsui, Kowloon,
Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact
us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English and other languages according to
availability on our server: www.alcatel-mobile.com
Your telephone is a transceiver that operates on GSM networks in quad -band with
850/900/1800/1900 MHz.
This equipment is in compliance with the essential requirements and other relevant provisions of
Directive 1999/5/EC. The entire copy of the Declaration of Conformity for your telephone can be
obtained through our website: www.alcatel-mobile.com
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number) shown on the packaging label and in the
product's memory. We recommend that you note the number the first time you use your telephone by
entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your
telephone is stolen. This number allows your mobile telephone to be blocked preventing a third person
from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description and the phone's operation,
depending on the software release of your telephone or specific operator services.
TCL Communication shall not be held legally responsible for such differences, if any, nor for their
potential consequences, which responsibility shall be borne by the operator exclusively.
(1)
Contact your network operator to check service availability.
11
1
Getting started ........................................
1.1 Set up
Removing and installing the back cover
Removing and installing the battery
Inserting and removing TF card
Inserting and removing the SIM card
(1)
1054X
1054D
Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is
correctly inserted. To remove the card, press it and slide it out.
(1)
Check with your network operator to make sure that your SIM card is 3V or 1.8V compatible.
The old 5 Volt cards can no longer be used. Please contact your operator.
12
For dual SIM models, SIM1 supports mini SIM card and micro-SIM for SIM2.
(1)
As to Single
SIM model
(2)
, which only supports mini SIM card. Do not attempt to insert other SIM types
like micro and nano cards, otherwise this may cause damage to your phone.
Charging the battery
Connect battery charger to your phone and plug into the socket.
• Charging may take about 20 minutes to start if the battery is out of power.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting the charger.
• The mains socket must be near to the phone and easily accessible (avoid electric extension cables).
• You are advised to charge the battery to its maximum when using the phone for the first time
(approximately 3 hours) (
).
• To reduce power consumption and energy waste, when battery is fully charged, disconnect your
charger from the plug; reduce the backlight time, etc.
The charge is complete when the animation stops.
1.2 Power on your phone
Hold down the key until the telephone powers on, type in your PIN code if necessary and then
confirm. The main screen will be displayed.
•If you do not know your PIN code or if you have forgotten it, contact your network operator.
Do not leave your PIN code with your telephone. Store this information in a safe place
when not in use.
If cell broadcast messages are displayed, you can browse through them or press to return to
the main screen.
While the phone is searching for a network, "Searching network/Emergency call" will be displayed.
1.3 Power off your phone
Hold down the key from the main screen.
(1)
1054D only.
(2)
1054X
13
2
Your mobile ..............................................
1
Left soft key
2
Call logs (idle screen) Send call
3
Voice mail (long key-press)
4
Lock Key (long press key)
5
Right soft key
6
Power on/Power off End call
7
Vibration alert (Meeting mode activated)
8
Navigation key :
Menu/Confirm an option
Increase volume
Decrease volume
New SMS
Alarm
9
Torch
Camera
14
2.1 Keys
Navigation key
Confirm an option (press the middle of the key)
Send call
Access to call log (idle screen)
Power on/off the handset (long press)
End call
Return to idle
Left soft key
Right soft key
Dial the voice mail number (long press)
From Idle screen
- Press: enter zero
- Long press: input +, "+" are used for dialing an international call.
In Edit mode:
- Press: access the Symbols table
0 (add numbers)
From Idle screen
- Press: input *
- Long press: lock keypad
In Edit mode:
- Press: change input methods
From Idle screen
- Press: input #
- Long press: activate/deactivate the vibrator
In Edit mode:
- Press: input space
From Idle screen:
- Press: dial ‘5’
- Long press: turn the Torch on/off
15
2.2 Status bar icons
(1)
In 1054X:
Battery charge level.
Level of network reception.
Meeting mode: your phone vibrates, but neither rings nor beeps.
Silence mode: your phone neither rings, beeps nor vibrates. (see page 17).
Bluetooth status (Activated).
Flight mode.
Headset connected.
Alarm clock programmed. (see page 22).
Missed calls.
GPRS connection status.
Roaming.
Unread SMS.
Message full.
Call divert. (see page 32)
Music activated.
(1)
The icons and illustrations in this guide are provided for information purposes only.
17
3
Calls ...........................................................
3.1 Making a call
Dial the desired number then press the
key to place the call. If you make a mistake, you can
delete the incorrect digits by pressing the right softkey.
To hang up the call, press the
key.
Making an emergency call
If your phone is covered by the network, dial emergency number and press the key to make an
emergency call. This works even without a SIM card and without typing the PIN code.
3.2 Calling your voicemail
(1)
Your voicemail is provided by your network to avoid missing calls. It works like an answering machine
that you can consult at any time. To access your voicemail, hold down the key.
If the access number for your operator’s voicemail service does not work, dial the number that you
were given. To change this number, see "Voicemail" (see page 27).
To use your voicemail service from abroad, contact your network operator before leaving.
3.3 Receiving a call
When you receive an incoming call, press the key to talk and then hang up using the key.
If the icon is displayed, the phone neither rings nor vibrates.
The caller’s number is displayed if it is transmitted by the network (contact your network
operator to check service availability).
Muting the ringtone
You may mute ringtone of current incoming call by pressing .
Answer the call by pressing the key.
Rejecting a call
Press the key once to reject the call.
(1)
Contact your network operator to check service availability.
28
8.7 Settings
Go to common settings for SMS.
SIM message center
(1)
You can read and change the message center number.
Message validity period Select message validity period.
Status report Enable/disable the status report function.
Save sent message You can choose to save/don’t save sent message or prompt user.
Preferred storage Select default message storage, SIM or phone.
(1)
2051D has two message center numbers when two SIM card are inserted.
29
9
Media ..................................................
9.1 Camera
9.1.1 Take a photo, save or delete
The screen acts as the viewfinder. Position the object or landscape in the viewfinder and press to
take the picture and the image will be automatically saved if you activate "Auto save" under "settings".
If you don’t want it, you can directly delete it.
9.1.2 Available options in framing mode
Image Access "My files\Phone" or "My files\Memory Card" to view the
photos you have taken.
DV mode Access video recording mode and available options.
Effect Choose the effect you want to produce when taking a photo
Settings You can set the photo size, quality, banding values, shutter sound,
storage location etc.
9.1.3 Options available after taking the photo
Once you have taken a photo, you can send your photo by Bluetooth, delete it, set as wallpaper, or
go to "Image" to view it.
9.2 Image
Access the image library stored in "Photos" in phone or MemoryCard, you can rename the images, set
as wallpaper, contact icon or send them by Bluetooth etc.
Press an image once to view it in full screen.
9.3 Recorder
Use this function to record/play audio files. The phone support WAV and AMR. The recording file you
stopped will be stored in “Audio” folder automatically.
33
11.3 Available options
From the contact list, you can access the following options:
Add contact Add a contact (name, numbers, etc.) in the Contacts.
Write message Send an SMS to a contact you selected from the directory.
Edit Modify the contents of a file: name, number, etc.
Edit before dialling Edit the phone number before placing a call.
Delete Delete the selected contact.
Delete multiple Delete the selected contacts.
Copy Copy the selected contact to phone, SIM card.
Import contacts Import contacts from Phone or MemoryCard.
Export contacts Exprot contacts from Phone or MemoryCard.
Send vCard Exchange data by SMS, Bluetooth.
Settings Speed dial Set speed dial Numbers with 8 items as maximum.
Own number View and edit user's own name and number.
Service number Check your service number.Depending on your
network operator and market.
Memory status See used and available space in phone and SIM
card.
35
12.2 Phone settings
12.2.1 Display
Wallpaper settings
The wallpaper is displayed when you switch on your telephone.
By selecting "More pictures" you can customise it by replacing the default image displayed on your
phone.
Idle display settings
Choose the items showed on the idle screen.
Contrast
Adjust the display brightness by navigation key.
Backlight
Allow you to adjust backlight time for enhanced battery performance and to save power during periods
of expected inactivity.
Keypad backlight time
Turn on/off the keypad backlight and choose the backlight time when the phone is idle.
12.2.2 Time & date
Allows you to have settings of date and time, including 12/24h format.
12.2.3 Shortcut settings
Choose the shortcut for left/right scroll key on navigation key, "Contacts", "Message", "Write message"
included.
12.2.4 Auto keypad lock
Set specific period for phone's auto lock.
12.2.5 Languages settings
Choose the display and input language. The "Auto" option under "Display language" selects the
language according to the home network (if available).
36
12.3 Call settings
(1)
You can access a number of options under this menu:
12.3.1 Dual-SIM
Standby mode Activate/deactivate the standby mode for SIM card.
Reply by original SIM Select/cancel reply call and/or message by original SIM.
Set SIM name Set SIM card name.
12.3.2 Call divert
You can activate or cancel the status of the call forwarding to the voicemail or to a specified number
under several available conditions. The following configurations are possible:
• Unconditional: systematic forwarding of all your calls. The icon is displayed.
• Conditional: if your line is busy, if you don’t answer or if you are outside the network range.
12.3.3 Call waiting
Activate/deactivate the notification of a second incoming call by a beep.
(1)
Contact your network operator to check service availability.
37
12.3.4 Call barring
You can activate or deactivate the call barring for outgoing and incoming calls. The various options are:
All outgoing calls Activate/deactivate (by entering password) and check the status of
all outgoing call barring.
All incoming calls Activate/deactivate (by entering password) and check the status of
all incoming call barring.
Incoming calls when roaming Incoming calls are barred when roaming.
ISD calling Activate/deactivate (by entering password) and check the status of
ISD call barring.
Dial when INTL roaming Activate/deactivate (by entering password) and check the status of
INTL call barring when INTL roaming.
Cancel all barring Deactivate all call barring by entering password.
Change password Change the original password for call barring function.
38
12.4 Network selection
Network connection can be switched between "Auto select" and "Manual select".
12.5 Connections
12.5.1 Network account
Choose one of your local network account.
12.5.2 GPRS Service
Activate/deactivate GPRS data services.
12.5.3 Data roaming
Activate/deactivate Data roaming.
12.5.4 Data connection settings
You can decide to connect when needed or always connect when GRPS service is activated.
39
12.6 Security
PIN Activate/deactivate and modify PIN. PIN is requested each time the
SIM card is activated.
Modify PIN2 A protection code for certain SIM card features will be requested if
you attempt to access it, if the code is activated. Select to update it
with a new one (between 4 and 8 digits).
Phone lock Lock/unlock the phone by entering the correct password. The initial
password is 0000.
Modify the cellphone password Modify the cellphone password after entering the correct
password. The initial password is 0000.
Privacy Activate/deactivate the privacy security by password for certain
functions, such as “Call logs” “Messages.
Lock screen by end-key Enable/disable to lock screen by end-key.
Fixed dial number Allow the phone to be "locked", so that it can only dial certain
numbers, or numbers with certain prefixes. To activate this function,
PIN2 is mandatory.
12.7 Restore factory settings
Restore the current phone settings to its default status after entering the correct password. User data
will be cleared and the initial password is 0000.
40
13
Input mode ..........................................
This mode allows you to type a text by choosing a letter or a sequence of characters associated with
a key. Press the key several times until the desired letter is highlighted. When you release the key the
highlight character is inserted into the text.
14
Telephone warranty ...........................
Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal
use during the warranty period of twelve (12) months
(1)
from the date of purchase as shown on your
original invoice.
Batteries
(2)
and accessories sold with your phone are also warranted against any defect which may
occur during the first six (6) months
(1)
from the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal use thereof, you must immediately
inform your vendor and present your phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate.
Repaired Phone and accessories are entitled to a one (1) month
(1)
warranty for the same defect. Repair
or replacement may be carried out using reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
This warranty shall not apply to defects to your phone and/or accessory due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with technical and safety standards
applicable in the geographical area where your phone is used,
2) Connection to any equipment not supplied or not recommended by TCL Communication Ltd.,
3) Modification or repair performed by individuals not authorised by TCL Communication Ltd. or its
affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware performed by individuals not
authorised by TCL Communication Ltd.
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered.
There are no express warranties, whether written, oral or implied, other than this printed limited
warranty or the mandatory warranty provided by your country or jurisdiction.
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable mobile phone battery in terms of conversation time standby time,
and total service life, will depend on the conditions of use and network configuration. Batteries
being considered expendable supplies, the specifications state that you should obtain optimal
performance for your phone during the first six months after purchase and for approximately
200 more recharges.
42
16
Troubleshooting ..................................
Before contacting the service centre, you are advised to follow the instructions below:
• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect its performance.
• You can reset by long pressing the # key and the power on/off key under power off mode. ALL User
phone data: contacts, messages and files will be lost permanently. It is strongly advised to fully back
up the phone data and profile before doing formatting.
and carry out the following checks:
My phone can't switch on
• Check the battery contacts, remove and reinstall your battery, then turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please reset the phone using the power key and the # key.
My phone is frozen or has not responded for several minutes
• Restart your phone by pressing and holding the key
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please reset the phone using the power key and the # key.
My phone turns off by itself
• Make sure power off key is not mis-contacted
• Check the battery charge level
• If it still does not work, please reset the phone using the power key and the # key.
My phone can't charge properly
• Make sure you are using an alcatel battery and the charger from the box
• Clean the battery contact if it’s dirty
• Make sure your battery is inserted properly before plugging in the charger
• Make sure that your battery is not completely discharged; if the battery power is empty for a long
time, it may take around 20 minutes to display the battery charger indicator on the screen
• Make sure charging is carried out under normal conditions (0°C to +40°C)
• When abroad, check that the voltage input is compatible
My phone can't connect to a network or “No service” is displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
My phone can't connect to the Internet
• Check that the IMEI number (press *#06# ) is the same as the one printed on your warranty card
or box
• Make sure that the internet access service of your SIM card is available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location
43
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and press the
key
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network (check for overloaded or
unavailable network)
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number
I can't find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the volume key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone is clean
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription includes this service
• Make sure this feature does not require an alcatel accessory
When I select a number from my contacts, the number can't be dialed
• Make sure that you have correctly recorded the number in your file
• Make sure that you have inputted the country prefix when calling a foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files from your SIM card or save
the files in the phone contacts
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I can't access my voicemail
• Make sure your operator’s voicemail number is correctly entered in "Messages\Voice mail server"
• Try later if the network is busy
The flickering icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete some
44
English - CJA1GC0ALAAA
alcatel is a trademark of Alcatel-
Lucentand isusedunderlicenseby
TCL CommunicationLtd.
© Copyright 2016 TCL Communication Ltd
All rights reserved
TCL Communication Ltd reserves
the righttoaltermaterialortechnical
specification withoutpriornotice.
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to download new files
• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded files
• Check your subscription status with your operator
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to other users
• Make sure that the two phones are within Bluetooth’s detection range
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication
• Adjust the brightness of screen as appropriate
• Deactivate Bluetooth when not in use
4

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