A) Both indicator lights for 1 and 2
cups are ashing:
• Thewatertankisempty.
B) All indicator lights are ashing:
• Ifsteam/hotwaterhasbeenusedfor
too long, make a pause for 30 seconds.
• Switchthemachineofor5minutes
and restart it. If the lights are still ash-
ing, contact customer support.
C) The espresso temperature is too low:
• Carryoutthebrewingprocedurewith-
out using espresso grounds, but using
the lter and lter holder, in order to
preheat the system.
• Preheatthecups.
• Decalcifytheappliance.
D) The ow speed decreases notice-
ably:
• Donotpresstheespressogroundstoo
rmly into the lter.
• Donotgrindtheespressogroundstoo
nely(“medium”neness).
• Decalcifytheappliance.
E) The espresso is owing out of the
side of the lter holder:
• Ensurethatthelterholderhasbeen
placed correctly.
• Twistthelterholderalittlemore
rmly into the retainer.
• Cleananyespressogroundsaway
from the rim of the lter holder.
F) No espresso is coming out:
• Ifthereisaloudnoisefromthema-
chine, this means air is in the system.
Let hot water ow through the nozzle
until there is a steady ow. Then try
brewing coee again.
• Ensurethatthewatertankhasbeen
lled and is correctly in place.
• Ensurethatthelterholderhasbeen
placed correctly.
• Ensurethattheselectordialhasbeen
turned right to the position.
• Donotpresstheespressogroundstoo
rmly into the lter.
• Cleanthebrewlter.
• Decalcifytheappliance.
G) The crema is no longer being pro-
duced as it should:
• Ensurethatthereareenoughespresso
grounds in the lter.
• Presstheespressogroundslightly.
• Cleanthelter.
H) Too little milk froth is created when
steaming milk:
• Alwaysusecool,fresh,low-fatmilk.
• Cleanthesteamnozzle.
I) The ow increases:
• Theespressogroundshavebeen
ground too rough.
• Ensurethatthereareenoughespresso
grounds in the lter.
J) The coee machine switches itself
o while operating:
• Theappliancepumpisequippedwith
a temperature fuse that protects it
from overheating. The temperature
fuse interrupts the machine’s opera-
tion, if the machine is operated for
too long or if the pump is run without
water.
• Settheselectordialto“0”andremove
the plug from the mains socket.
• Leavethemachinetocoolforatleast
20 minutes. Fill up with water.
• Plugtheapplianceintothemains
again and switch it on. If the appliance
still does not work, please contact our
Customer Care Department.
en
Troubleshooting