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User Guide
2 Copyright © Acronis International GmbH, 2002-2013.
Copyright Statement
Copyright © Acronis International GmbH, 2002-2013. All rights reserved.
“Acronis” and “Acronis Secure Zone” are registered trademarks of Acronis International GmbH.
"Acronis Compute with Confidence", “Acronis Startup Recovery Manager”, “Acronis Active Restore”,
“Acronis Instant Restore” and the Acronis logo are trademarks of Acronis International GmbH.
Linux is a registered trademark of Linus Torvalds.
VMware and VMware Ready are trademarks and/or registered trademarks of VMware, Inc. in the
United States and/or other jurisdictions.
Windows and MS-DOS are registered trademarks of Microsoft Corporation.
All other trademarks and copyrights referred to are the property of their respective owners.
Distribution of substantively modified versions of this document is prohibited without the explicit
permission of the copyright holder.
Distribution of this work or derivative work in any standard (paper) book form for commercial
purposes is prohibited unless prior permission is obtained from the copyright holder.
DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS,
REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE
EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
Third party code may be provided with the Software and/or Service. The license terms for such
third-parties are detailed in the license.txt file located in the root installation directory. You can
always find the latest up-to-date list of the third party code and the associated license terms used
with the Software and/or Service at http://kb.acronis.com/content/7696
Acronis patented technologies
Technologies used in this product are covered by the following patents: U.S. Patent # 7,047,380; U.S.
Patent # 7,246,211; U.S. Patent # 7,318,135; U.S. Patent # 7,366,859; U.S. Patent # 7,636,824; U.S.
Patent # 7,831,789; U.S. Patent # 7,886,120; U.S. Patent # 7,934,064; U.S. Patent # 7,949,635; U.S.
Patent # 7,979,690; U.S. Patent # 8,069,320; U.S. Patent # 8,073,815; U.S. Patent # 8,074,035.
3 Copyright © Acronis International GmbH, 2002-2013.
Table of contents
1 Introducing Acronis vmProtect 9 ............................................................................................7
2 Acronis vmProtect 9 Overview ...............................................................................................8
2.1 Acronis vmProtect 9 Features ................................................................................................... 8
3 How Acronis vmProtect 9 Works ............................................................................................9
3.1 Virtual machines backup and restore ........................................................................................ 9
3.2 Backup archive structure ........................................................................................................... 9
3.2.1 Multiple files backup scheme (Legacy mode) ............................................................................................... 9
3.2.2 Single file backup scheme (Always Incremental mode) ............................................................................. 10
4 Installation of Acronis vmProtect 9 ....................................................................................... 11
4.1 Requirements ..........................................................................................................................11
4.1.1 Supported operating systems ...................................................................................................................... 11
4.1.2 System requirements .................................................................................................................................... 11
4.1.3 How to install VMware Tools ....................................................................................................................... 13
4.1.4 Privileges for VM backup and recovery ....................................................................................................... 13
4.2 Installation options ..................................................................................................................16
4.2.1 Installing Acronis vmProtect 9 as Virtual Appliance on an ESX(i) host ...................................................... 17
4.2.2 Installing Acronis vmProtect 9 as Windows Agent ..................................................................................... 18
4.2.3 Extracting installation files ............................................................................................................................ 20
4.2.4 Configuring ESX(i) host connection settings ................................................................................................ 21
4.2.5 Using a locally attached storage................................................................................................................... 21
4.3 Uninstalling Acronis vmProtect 9 ............................................................................................21
5 Getting started .................................................................................................................... 22
5.1 Dashboard Management .........................................................................................................23
5.2 Using Web Console ..................................................................................................................24
5.2.1 Ribbon tabs .................................................................................................................................................... 24
5.2.2 Logout link...................................................................................................................................................... 26
6 vCenter Integration .............................................................................................................. 27
7 Backup ................................................................................................................................ 30
7.1 Select VM(s) to back up ...........................................................................................................30
7.2 When to back up ......................................................................................................................31
7.3 Where to back up ....................................................................................................................32
7.4 How to back up ........................................................................................................................36
7.4.1 Application-Aware Backup Settings ............................................................................................................. 36
7.4.2 Backup validation .......................................................................................................................................... 37
7.4.3 Other settings ................................................................................................................................................ 37
7.4.4 Completing the Create backup task wizard................................................................................................. 38
7.5 Options ....................................................................................................................................38
7.5.1 Archive Protection ......................................................................................................................................... 38
7.5.2 Source Files Exclusion ................................................................................................................................... 38
7.5.3 Compression Level ........................................................................................................................................ 39
7.5.4 Error Handling................................................................................................................................................ 40
7.5.5 Disaster Recovery Plan .................................................................................................................................. 40
4 Copyright © Acronis International GmbH, 2002-2013.
7.5.6 Notifications ................................................................................................................................................... 41
7.5.7 Additional Settings ........................................................................................................................................ 43
7.6 Managing created backup task ................................................................................................44
8 Replication .......................................................................................................................... 45
8.1 New Replication Task ...............................................................................................................45
8.1.1 Select VM(s) for Replication ......................................................................................................................... 45
8.1.2 When to Replicate ......................................................................................................................................... 46
8.1.3 Select location and datastore for replica ..................................................................................................... 46
8.1.4 Replication task options ................................................................................................................................ 47
8.2 Managing replicated VMs ........................................................................................................48
8.2.1 Replicated VM Manager ............................................................................................................................... 48
8.2.2 Failover ........................................................................................................................................................... 49
8.2.3 Failback VM from Replica ............................................................................................................................. 50
8.2.4 Deleting Replica VM ...................................................................................................................................... 52
8.2.5 Permanent failover ....................................................................................................................................... 52
9 Recovery ............................................................................................................................. 54
9.1 Restoring a Backup of Virtual Machines ..................................................................................54
9.1.1 Select VM(s) to restore ................................................................................................................................. 54
9.1.2 Where to restore ........................................................................................................................................... 55
9.1.3 How to restore............................................................................................................................................... 57
9.1.4 Options ........................................................................................................................................................... 58
9.1.5 Managing created restore task .................................................................................................................... 61
9.2 File Recovery ............................................................................................................................61
9.2.1 Select VM(s) to extract files from ................................................................................................................. 61
9.2.2 Explore Recovery Point ................................................................................................................................. 62
9.3 Microsoft Exchange Server Backup Extraction ........................................................................63
9.3.1 Extracting Databases ..................................................................................................................................... 63
9.3.2 Extracting Mailboxes ..................................................................................................................................... 65
9.3.3 Extracting Mailboxes content ....................................................................................................................... 67
9.4 Microsoft SQL Server Databases Extraction ............................................................................68
9.5 Microsoft SharePoint Server Data Extraction ..........................................................................69
10 Running VM from Backup .................................................................................................... 70
10.1 Select VM(s) to run from backup .............................................................................................70
10.2 Where the VM(s) will be run ...................................................................................................71
10.3 Additional Settings ...................................................................................................................72
10.4 Managing created “Run VM from Backup” activity .................................................................73
11 P2V Migration ...................................................................................................................... 74
11.1 How to Perform a P2V Migration ............................................................................................74
12 Bare Metal Recovery of ESXi Hosts ....................................................................................... 75
12.1 ESXi host configuration backup ...............................................................................................75
12.2 ESXi host configuration recovery .............................................................................................78
13 Managing Tasks ................................................................................................................... 81
13.1 Running a task ..........................................................................................................................81
13.2 Cancelling a task ......................................................................................................................82
5 Copyright © Acronis International GmbH, 2002-2013.
13.3 Editing a task ............................................................................................................................82
13.4 Deleting a task .........................................................................................................................82
13.5 Viewing task logs .....................................................................................................................82
13.6 Viewing task details .................................................................................................................82
14 Managing Recovery Points ................................................................................................... 85
14.1 Adding a backup location ........................................................................................................86
14.2 Virtual Machines catalog .........................................................................................................87
14.3 Recovery Points list ..................................................................................................................87
14.4 Summary tab ............................................................................................................................88
14.5 Operations on selected items ..................................................................................................88
14.5.1 Restore ........................................................................................................................................................... 88
14.5.2 Exchange Recovery ....................................................................................................................................... 89
14.5.3 Run VM from backup .................................................................................................................................... 89
14.5.4 File recovery................................................................................................................................................... 89
14.5.5 Validate .......................................................................................................................................................... 89
14.5.6 Delete ............................................................................................................................................................. 89
15 Other Operations ................................................................................................................. 90
15.1 Validating backups ...................................................................................................................90
15.1.1 What to validate ............................................................................................................................................ 90
15.2 Managing mounted VMs .........................................................................................................92
15.2.1 Mounted VMs list .......................................................................................................................................... 92
15.2.2 Mounted VMs details ................................................................................................................................... 92
15.2.3 Unmounting VMs .......................................................................................................................................... 93
15.3 Managing logs ..........................................................................................................................93
15.3.1 Logs list ........................................................................................................................................................... 93
15.3.2 Clear logs ........................................................................................................................................................ 94
15.3.3 Log cleanup rules ........................................................................................................................................... 95
15.3.4 Save logs to file .............................................................................................................................................. 96
15.4 Managing licenses....................................................................................................................96
15.4.1 Adding license ................................................................................................................................................ 97
15.4.2 Adding license failure .................................................................................................................................... 98
15.4.3 Removing license/ESX(i) host ....................................................................................................................... 98
15.4.4 Available Licenses .......................................................................................................................................... 99
15.5 Managing ESX(i) hosts..............................................................................................................99
15.5.1 ESX(i) hosts list ............................................................................................................................................... 99
15.5.2 Adding ESX(i) host ....................................................................................................................................... 100
15.5.3 Adding an ESX(i) host which is a part of vCenter ...................................................................................... 101
15.5.4 Login credentials ......................................................................................................................................... 101
15.5.5 Removing ESX(i) host .................................................................................................................................. 102
15.6 Managing settings ..................................................................................................................103
15.6.1 Cloud Backup Subscription ......................................................................................................................... 103
15.6.2 Cloud Backup Proxy..................................................................................................................................... 103
15.6.3 Agent Password ........................................................................................................................................... 105
15.6.4 Export/Import Configuration ...................................................................................................................... 105
16 Best Practices .................................................................................................................... 108
16.1 Backing up virtual machines to a network share ...................................................................108
32 Copyright © Acronis International GmbH, 2002-2013.
1. Every: 1 week(s) on: <Workdays>. Selecting the Workdays check box automatically selects the
corresponding check boxes (Mon, Tue, Wed, Thu, and Fri), and leaves the remaining two unchanged.
2. Once at: 09:00:00 PM.
After setting up your backup schedule of “When to back up”, click Next to go to the last step of the
wizard.
7.3 Where to back up
In the third step, you should define the location for your backup archive. Select a location by clicking
on the Browse button. You will see a pop-up window with the browsing options where you can
define or change the path and set the archive name. From the list of recent locations, you can either
select one of the locations that was previously used or set up a new one.
New Backup Task wizard, Step 3 “Where to back up”
The Archive name field shows the name of the archive selected in the Browse pop-up.
The left side of the Browse pop-up shows the list of:
Cloud backup storages.
Recent Locations.
Local folders.
Network folders.
FTP servers.
SFTP servers.
If your vmProtect 9 Agent has no licenses added, the only possible choice for a backup destination is
Acronis Cloud Backup Storage.
116 Copyright © Acronis International GmbH, 2002-2013.
Dynamic disk
A hard disk managed by Logical Disk Manager (LDM) that is available in Windows starting with
Windows 2000. LDM helps flexibly allocate volumes on a storage device for better fault tolerance,
better performance or larger volume size.
A dynamic disk can use either the master boot record (MBR) or GUID partition table (GPT) partition
style. In addition to MBR or GPT, each dynamic disk has a hidden database where the LDM stores the
dynamic volumes' configuration. Each dynamic disk holds the complete information about all
dynamic volumes existing in the disk group which makes for better storage reliability. The database
occupies the last 1MB of an MBR disk. On a GPT disk, Windows creates the dedicated LDM Metadata
partition, taking space from the Microsoft Reserved Partition (MSR).
Disk 1
MBR LDM
database
1 MB
Disk 2 Protective
MBR
GPT Microsoft
Reserved
Partition (MSR)
LDM
database
GPT
LDM Metadata
partition
1 MB
Dynamic disks organized on MBR (Disk 1) and GPT (Disk 2) disks.
For more information about dynamic disks please refer to the following Microsoft knowledge base
articles:
Disk Management (Windows XP Professional Resource Kit)
http://technet.microsoft.com/en-us/library/bb457110.aspx.
816307 Best practices for using dynamic disks on Windows Server 2003-based computers
http://support.microsoft.com/kb/816307.
Dynamic volume
Any volume located on dynamic disks (p. 116), or more precisely, on a disk group (p. 115). Dynamic
volumes can span multiple disks. Dynamic volumes are usually configured depending on the desired
goal:
To increase the volume size (a spanned volume).
116

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