22 Copyright © Acronis International GmbH, 2002-2016
6. [Only when installing Agent for VMware] Specify the address and access credentials for the
vCenter Server or standalone ESXi host whose virtual machines the agent will back up.
7. [Only when installing on a domain controller] Specify the user account under which the agent
service will run. For security reasons, the setup program does not automatically create new
accounts on a domain controller.
8. Click Start installation.
You can change the installation path and the account for the agent service by clicking Customize
installation settings on the first step of the installation wizard.
In Linux
1. Ensure that the machine is connected to the Internet.
2. As the root user, run the installation file.
3. Specify the credentials of the account to which the machine should be assigned.
4. Complete the installation procedure.
Troubleshooting information is provided in the file:
/usr/lib/Acronis/BackupAndRecovery/HOWTO.INSTALL
In OS X
1. Ensure that the machine is connected to the Internet.
2. Double-click the installation file (.dmg).
3. Wait while the operating system mounts the installation disk image.
4. Inside the image, run the .pkg file.
5. If prompted, provide administrator credentials.
6. Specify the credentials of the account to which the machine should be assigned.
7. Complete the installation procedure.
2.6.5 Updating agents
Agents starting with the following versions can be updated by using the web interface:
Agent for Windows, Agent for VMware, Agent for Hyper-V: version 11.9.191 and later
Agent for Linux: version 11.9.179 and later
Agent for Mac, Agent for SQL, Agent for Exchange, Agent for Virtuozzo: any version
To find the agent version, select the machine, and then click Info.
To update from earlier agent versions, download and install the newest agent manually. To find the
download links, click All machines > Add machine.
To update an agent by using the web interface
1. Click Updates.
The software displays the machines with outdated agent versions.
2. Select the machines on which you want to update the agents. The machines must be online.
3. Click Update agent.
The update progress is shown in the status column for each machine.