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specified). If a prepaid shipping label was not provided with the media, the media will be
discarded.
[Occasional] The order is on hold – Your order was placed on hold due to technical difficulties
processing the order. Acronis is working on resolving these issues.
[Occasional] The order has been cancelled – The order had been cancelled before the media was
shipped, so returning the media is not required.
[Occasional] The order has been cancelled. The media has been returned (or: Returning the
media was not requested) – The order was cancelled while the media was in the datacenter. The
media has been shipped back (the carrier and the tracking number are specified). If a prepaid
shipping label was not provided with the media, the media will be discarded.
12.1.8 Large Scale Recovery FAQ
This section explains what Large Scale Recovery is, why you would want to use it and provides some
usage details.
12.1.8.1 What is Large Scale Recovery?
Large Scale Recovery is an extra service that enables you to obtain a copy of the backups you have in
the cloud storage. You can then recover data from this copy.
Once you order Large Scale Recovery for a particular machine, Acronis sends you a USB hard disk
drive with all of the backups made from this machine. You can recover data directly from the disk or
copy the backups to a local or network folder.
12.1.8.2 Why would I use Large Scale Recovery?
In the event of a disaster or the need to recover large volumes of data or the entire machines quickly,
this service helps you save time and network traffic. Recovering hundreds of gigabytes over the
Internet may take days. This process will deliver a faster recovery.
12.1.8.3 Do I need to perform initial seeding to be able to use Large
Scale Recovery?
No, these services are independent.
12.1.8.4 Is Large Scale Recovery a paid service?
Yes, you need to buy one Large Scale Recovery license per machine. The license enables you to get a
disk with all of the currently available backups of this machine. To obtain backups that will be created
in the future, you will need a new Large Scale Recovery license.
12.1.8.5 Can I perform large scale recovery on a different machine?
Yes. You can recover the data an unlimited number of times on any machine you wish.
12.1.8.6 Can I obtain backups taken from a number of machines on a
single hard drive?
No. A separate hard drive is required for each machine.
