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AVM ISDN-Controller
AVM ISDN- Controller C2
www.avm.de
2
2
M anual
2 Controller C2
AVM ISDN-Controller C2
This manual and the software it describes are protected by copyright. The manual and
software as presented are the object of a license agreement and may be used only in
accordance with the license conditions. The licensee bears all risk in regard to hazards
and impairments of quality which may arise in connection with the use of this product.
This manual and the software it describes may not be transmitted, reproduced or altered
in whole or in part, in any form, by any means, nor may they be translated into any other
natural or computer language. The creation of a backup copy for personal use is excepted.
The information hereby made available to the licensee may be communicated to third
parties only with the written permission of AVM.
This software and documentation have been produced with all due care and checked for
correctness in accordance with the best available technology. AVM disclaims all liability
and warranties, whether express or implied, relating to this product’s quality, performance
or suitability for any given purpose which deviates from the performance specifications
contained in the product description.
AVM will not be liable for damages arising directly or indirectly from the use of the manual
or related software, nor for incidental or consequential damages, except in case of intent
or gross negligence. AVM expressly disclaims all liability for loss of or damage to
hardware, software or data as a result of direct or indirect errors or destruction and for any
costs, including
ISDN, GSM and ADSL connection charges, related to the software and
manual supplied and due to incorrect installations not performed by AVM itself.
The information in this manual and the software it describes are subject to change without
notice for the purpose of technical improvement.
© AVM GmbH 2002. All rights reserved.
Documentation release 11/2002
AVM ISDN-Controller C2 Support by Fax: + 49/ (0) 30/390 04 405
AVM in the Internet: www.avm.de/en
Trademarks: AVM is a registered trademark of AVM GmbH. Windows is a registered
trademark of Microsoft Corporation. All other trademarks are trademarks or registered
trademarks of the respective owners.
AVM Audiovisuelles Marketing
und Computersysteme GmbH
Alt-Moabit 95
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
10559 Berlin 10559 Berlin
c2-e.book Seite 2 Mittwoch, 27. November 2002 3:24 15
Controller C2 – Contents 3
Contents
1Introduction 6
1.1 The AVM ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 The Driver Software for the AVM ISDN-Controller C2 . . . . . . . . . . . . 7
1.3 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.4 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 Hardware Installation 11
3 Installing the Driver Software in Windows XP 12
3.1 Installing the Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.2 Configuring the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.3 Installing Additional Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.4 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Installing the Driver Software in Windows 2000 15
4.1 Installing the Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2 Configuring the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.3 Installing Additional ISDN-Controllers. . . . . . . . . . . . . . . . . . . . . . . 17
4.4 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5 Installing the Driver Software in Windows NT 4.0 19
5.1 Installing the Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.2 Configuring the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.3 Installing Additional ISDN-Controllers. . . . . . . . . . . . . . . . . . . . . . . 21
5.4 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Installing the Driver Software in Novell NetWare 23
6.1 Preparing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6.2 Installing the Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.3 Configuring the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . 25
6.4 Installing Additional ISDN-Controllers. . . . . . . . . . . . . . . . . . . . . . . 29
6.5 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . 29
c2-e.book Seite 3 Mittwoch, 27. November 2002 3:24 15
4 Controller C2 – Contents
7 Installation in Linux 34
7.1 Installing CAPI4Linux in SuSE Linux . . . . . . . . . . . . . . . . . . . . . . . . 37
7.2 Testing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
7.3 Installing Additional ISDN-Controllers. . . . . . . . . . . . . . . . . . . . . . .40
7.4 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . .40
7.5 Updating the Driver Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8 AVM System Architecture 42
8.1 The Applications Interface CAPI 2.0. . . . . . . . . . . . . . . . . . . . . . . . .42
8.2 The IDM Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.3 The AVM System Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
8.4 CAPI SoftCompression X75/V42bis . . . . . . . . . . . . . . . . . . . . . . . . . 47
8.5 CAPI SoftFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
8.6 CAPI SoftModem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
9 Technical Summary 49
9.1 Connector Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9.2 The AVM ISDN-Controller C2 on Point-to-Point Lines . . . . . . . . . . .49
9.3 Technical Specifications and Features . . . . . . . . . . . . . . . . . . . . . . 50
10 Troubleshooting 52
10.1 General Malfunctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
10.2 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
11 Technical Support from AVM 57
11.1 Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
11.2 AVM Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Index 60
Declaration of CE Conformity 62
c2-e.book Seite 4 Mittwoch, 27. November 2002 3:24 15
Controller C2 5
Typographical Conventions
The following typographic conventions and symbols have
been used to make the contents of this guide clearer and to
emphasize important information:
Highlighting
The following table provides a quick overview of the
highlighting conventions used in this manual.
Symbols
The following graphic symbols are used in the guide. These
always appear in connection with text printed in gray italics.
This symbol indicates useful tips and supplementary
information.
The exclamation mark designates sections which contain
important information.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
Highlighting Function Example
Quotation
marks
Keys, buttons, icons,
tabs, menus, com-
mands
„Start / Programs“ or
„Enter“
Capital letters Path and file names in
running text
SOFTWARE\INFO.PDF
or README.DOC
Pointed brackets Variables <CD-ROM drive>
Typewriter font Information to be typed
in using the keyboard
a:\setup
Gray italics Hints, instructions and
warnings, always ac-
companied by a symbol
in the margin
... For more informa-
tion, see ...
c2-e.book Seite 5 Mittwoch, 27. November 2002 3:24 15
Introduction
6 ISDN-Controller C2 – 1 Introduction
1Introduction
The AVM ISDN-Controller C2 is the ideal solution for all those
who need more than one ISDN BRI line. Equipped with a
high-performance CPU and on-board memory, the ISDN-Con-
troller C2 can be used for all kinds of communication tasks.
All commonly used digital communication protocols are pro-
vided. Analog connections with modems and fax machines
are also supported. Incoming or outgoing telefax connec-
tions can be processed over all four channels simultaneous-
ly.
Up to four active AVM ISDN-Controllers can be used in one
PC, so that you can meet your company’s growing communi-
cation needs by adding more ISDN-Controllers. This means
long-term security for your investments in ISDN hardware.
Mixed configurations with other active AVM ISDN-Controllers
for the PCI or ISA bus in the same computer are also support-
ed.
1.1 The AVM ISDN-Controller C2
The ISDN-Controller C2 is an active ISDN-Controller with its
own high-performance CPU and on-board memory. The archi-
tecture and technologies used are especially well suited to
the operating conditions found in server environments.
The driver software for the ISDN-Controller C2 supports all
important communication protocols. Smooth communica-
tion is thus ensured with systems in ISDN, GSM mobile and
analog telephone networks as well as other digital networks.
The AVM ISDN-Controller C2 allows you to connect a comput-
er to two basic-rate ISDN lines. You no longer need two bus
slots and twice the system resources to use four ISDN B
channels. The ISDN-Controller C2 requires only one slot and
the system resources for one card.
Each of the S
0
interfaces can be configured independently.
Please note the order of the S
0
lines during installation and
configuration.
c2-e.book Seite 6 Mittwoch, 27. November 2002 3:24 15
The Driver Software for the AVM ISDN-Controller C2
ISDN-Controller C2 – 1 Introduction 7
The following illustration shows a schematic illustration of
ISDN-Controller C2 showing the numbering of the S
0
lines.
Numbering of the AVM ISDN-Controller C2’s S
0
lines
1.2 The Driver Software for the AVM
ISDN-Controller C2
The ISDN-Controller’s driver software controls the communi-
cation processes and the data transfer.
The driver software is loaded to the ISDN-Controller from the
PC's hard disk. This procedure ensures that the driver soft-
ware can be updated quickly and easily at any time, so that
new features can be added or adapted without manipulating
the ISDN-Controller C2 hardware.
The driver software can compress data according to the V.42
standard. For more information on automatic data compres-
sion, see the section “CAPI SoftCompression X75/V42bis”
on page 47.
Furthermore, the driver software also supports analog servic-
es such as Group 3 fax and modem communication. For de-
tails, see the sections “CAPI SoftFax” on page 47 and “CAPI
SoftModem” on page 48.
c2-e.book Seite 7 Mittwoch, 27. November 2002 3:24 15
System Requirements
8 ISDN-Controller C2 – 1 Introduction
CAPI (COMMON-ISDN-API)
The driver software for the ISDN-Controller C2 provides the
industry standard CAPI applications interface on your com-
puter. This interface specified by the international standard-
ization organization ETSI guarantees the universal exchange-
ability of ISDN applications for the use of fax and speech
transmission. This interface allows the ISDN-Controller C2 to
be used with a wide range of CAPI 2.0-based ISDN applica-
tions.
For more information about CAPI 2.0, see the section “The
Applications Interface CAPI 2.0” on page 42.
Supported Protocols
The ISDN-Controller C2’s driver software supports the inter-
national D-channel protocol DSS1 (Euro-ISDN).
The driver for the D-channel protocol is included in the soft-
ware package. It is also available from the AVM Data Call
Center or over the Internet (see the section “Information and
Updates” on page 57). The driver software supports a wide
range of B-channel protocols, including the data protocols
X.75, X.25, HDLC transparent, V.110 and V.120.
Supported Operating Systems
Driver software for the AVM ISDN-Controller C2 is available
for the following operating systems: Windows XP, Windows
2000, Windows NT 4.0, Novell NetWare 4.11 or higher and
Linux.
1.3 System Requirements
The following hardware and software requirements must be
met in order to use the AVM ISDN-Controller C2:
a computer with a Pentium or Pentium-compatible pro-
cessor (CPU)
an available PCI slot that conforms to the specification
PCI 2.1 or higher
c2-e.book Seite 8 Mittwoch, 27. November 2002 3:24 15
Package Contents
ISDN-Controller C2 – 1 Introduction 9
operating system: Windows XP, Windows 2000, Win-
dows NT 4.0, Linux or Novell NetWare 4.11 or higher
one or two basic-rate (S
0
) ISDN lines
1.4 Package Contents
The AVM ISDN-Controller C2 package contains:
AVM ISDN-Controller C2 (plug-in card for the PCI bus)
two S
0
cables with RJ45 connectors, 6 m
AVM ISDN-Controller C2 manual
1 compact disk (CD-ROM) with all installation programs
and the AVM ISDN-Tools
The CD contains:
driver software for Windows XP, Windows 2000, Win-
dows NT 4.0, Novell NetWare 4.11 or higher and Linux
Configuration and diagnostic software (C2Setup,
C2Test, Connect32)
AVM system drivers
AVM ISDN CAPI Port Driver
AVM NDIS WAN CAPI Driver
AVM ISDN TAPI Services for CAPI
AVM ISDN-Tools
The AVM ISDN-Tools are a collection of ISDN applica-
tions based on CAPI 2.0. They include such programs as
“Connect 32” for convenient ISDN data transfer. See the
ISDN-Tools manual on the CD for installation and oper-
ating instructions.
AVM ISDN-Tools manual in PDF format
Other CAPI-based applications, such as the AVM ISDN Ac-
cess Server or third-party products, are available from your
vendor.
c2-e.book Seite 9 Mittwoch, 27. November 2002 3:24 15
Package Contents
10 ISDN-Controller C2 – 1 Introduction
If you need to install the driver software from a floppy disk,
you may copy the installation files from the CD to disks for
this purpose, or you may order the necessary installation
disks from AVM (see the address inside the cover of this
manual). Specify the operating system in which you are in-
stalling the ISDN-Controller and the disks will be sent to you
free of charge.
c2-e.book Seite 10 Mittwoch, 27. November 2002 3:24 15
Hardware Installation
ISDN-Controller C2 – 2 Hardware Installation 11
2 Hardware Installation
The ISDN-Controller C2 hardware is built in to the PC first, be-
fore its driver software is installed.
The ISDN-Controller C2 has two S
0
lines, each of which can
be configured independently. Please note the order of the S
0
lines during installation and configuration (see the figure
page 7).
To install the AVM ISDN-Controller C2, proceed as follows:
1. Switch off your computer and any connected devices
and then unplug the power plug.
2. Open the cover of the PC. Touch the metal of the PC
housing to discharge any static electricity.
3. Choose a PCI slot, unscrew and remove the slot blank-
ing plate at the back of the PC, and insert the ISDN-
Controller C2 in the slot.
If installing the ISDN-Controller in a Novell NetWare
system: note the number of the slot in which you have
inserted the ISDN-Controller C2 for use in the configu-
ration procedure.
4. Screw the back plate of the ISDN-Controller C2 on to the
back panel of the PC.
5. Close the computer housing and plug the power cord
back in to the socket.
6. Connect the S
0
lines to the ISDN socket. The ISDN ca-
bles have an RJ45 plug at each end. Insert one end in
your ISDN socket and the other end in the socket on the
back plate of your ISDN-Controller C2.
This completes the hardware installation.
The individual steps taken to install the driver software differ
among the operating systems. Read the section that de-
scribes the driver installation for your operating system.
c2-e.book Seite 11 Mittwoch, 27. November 2002 3:24 15
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