Handleiding AVM FRITZ X PC (pagina 4 van 53) (Engels)

559291

Verklein

Vergroot

Pagina terug

1/53

Pagina verder

High-Performance ISDN by . . .

ISDN for the PC, Telephone and fax

ISDN f0r The PC, telephone and fax

manual

Manual

English Edition

Legal Notice

FRITZ!X PC

This manual and the software it describes are protected by copyright. The

manual and software as presented are the object of a license agreement and

may be used only in accordance with the license conditions. The licensee bears

all risk in regard to hazards and impairments of quality which may arise in

connection with the use of this product.

This manual and the software programs it describes may not be transmitted,

reproduced or altered in whole or in part, in any form, by any means, nor may they

be translated into any other natural or computer language. The creation of a

backup copy for personal use is excepted. The information herewith made

available to the licensee may be communicated to third parties only with the

written permission of AVM Berlin.

All software and the manual have been produced with all due care and inspected

for correctness in accordance with the best available technology. AVM Berlin

disclaims all liability and warranties, whether express or implied, relating to this

product’s quality, performance or suitability for a particular purpose which devia-

tes from the performance specifications contained in the product description.

AVM Berlin will not be liable for damages arising directly or indirectly from the use

of the manual or software, nor for incidental or consequential damages, except in

case of intent or gross negligence. AVM expressly disclaims all liability for loss

of or damage to hardware, software or data as a result of direct or indirect errors

or destruction and for any costs, including ISDN connection charges, related to

the software and manual supplied and due to incorrect installations not perfor-

med by AVM itself.

The information contained in this manual and the software it describes are

subject to change without notice for the purpose of technical improvement.

AVM Audiovisuelles Marketing AVM Computersysteme

und Computersysteme GmbH Vertriebs GmbH & Co. KG

Alt-Moabit 95 Alt-Moabit 95

10559 Berlin 10559 Berlin

AVM Data Call Center (ADC): AVM im Internet:

+49 - (0)30 / 39 98 43 00 (IDtrans-Protokoll) http://www.avm.de

ftp://ftp.avm.de

Trademark notice: AVM is a registered trademark of AVM Vertriebs KG.

Windows is a registered trademark of Microsoft Corporation. All other

trademarks are trademarks of their respective owners.

Contents

CONTENTS

1 Introduction ...................................................................... 5

Installation, Step by Step ............................................................................................ 6

Package Contents........................................................................................................ 7

FRITZ!X PC Requirements ........................................................................................... 10

Technical Data and Features ...................................................................................... 11

LEDs in FRITZ!X PC...................................................................................................... 12

Acoustic Signals ......................................................................................................... 13

2 FRITZ!X PC PBX Installation ........................................... 14

Installing FRITZ!X PC .................................................................................................. 14

Connecting the Cables ............................................................................................... 14

Connection of Analog Terminal Devices ..................................................................... 15

3 Software Installation ..................................................... 16

Installation of the CAPI Driver .................................................................................... 16

FRITZ!32 Installation .................................................................................................. 18

FRITZ!X PC Installation ............................................................................................... 19

4 FRITZ!X PC Configuration .............................................. 21

Factory Settings ......................................................................................................... 21

Assigning Telephone Numbers (MSNs) ..................................................................... 22

Call Diversion via the second B channal.................................................................... 26

Call Diversion to Another Number: Call Forwarding .................................................. 27

Communication with the PBX .................................................................................... 30

Contents

5 PBX Operation................................................................. 34

Outside Dialing ......................................................................................................... 34

Internal Dialing.......................................................................................................... 35

Call Waiting ............................................................................................................... 36

Call Hold .................................................................................................................... 36

Consultation Hold ..................................................................................................... 37

Routing...................................................................................................................... 38

Conference Call ......................................................................................................... 38

Call Back When Busy ................................................................................................. 39

Pickup ....................................................................................................................... 40

Group Call ................................................................................................................. 40

Setting the the Hold Button Function......................................................................... 41

Pulse-dial Telephones with FRITZ!X PC ....................................................................... 41

6 FRITZ!X PC and the Internet .......................................... 42

The Conception of the AVM System Drivers in MS Windows ..................................... 42

The AVM ISDN CAPI Port Driver ................................................................................. 42

The AVM NDIS WAN CAPI Driver ................................................................................ 43

Freedom of Connectivity............................................................................................ 44

Requirements at the Provider Site / Remote System ................................................ 45

ISDN CAPI Port Driver vs. NDIS WAN CAPI Driver ...................................................... 46

7 Tips & Tricks..................................................................... 47

Index.....................................................................................52

Symbols used in this manual:

Attention Lift receiver Dial

Note Replace Receiver Party

1 Introduction

1INTRODUCTION

ITZ!X PCITZ!X PC

ITZ!X PC is a combined private exchange branch (PBX) and

ISDN controller which allows you to connect your computer and

four analog terminals to a Euro-ISDN line. Telephones, cordless

telephones, answering machines, fax machines, modems or any

other type of analogue terminal can connect to

ITZ!X PCITZ!X PC

ITZ!X PC to

take advantage of the advanced ISDN technology. Both touch-

tone terminals and pulse-dial terminals can be connected.

The ISDN Controller integrated in

ITZ!X PCITZ!X PC

ITZ!X PC and the

ITZ!32ITZ!32

ITZ!32

communications software allow you to use your computer to

run data applications like ISDN data transfer, telefax (Group 3),

mailbox terminal, answering machine functions and internet

services.

Fig. 1 Connection of computer and analog terminal devices to ISDN

using FRITZ!X PC

1 Introduction

The configuration of the PBX can be defined using either the

ITZ!X PC ConfigurITZ!X PC Configur

ITZ!X PC Configur

ation Pation P

ation P

ogrogr

ogr

amam

am or via touch-tone

telephone.

This manual describes the configuration of the PBX using the FRITZ!X

PC configuration software. For information about configuring FRITZ!X

PC with your telephone, please see the PDF file CONFIG-

TELEPHON.PDF in the \:DOCS directory on the FRITZ!X PC CD-ROM.

Installation, Step by Step

This manual first describes installation, then configuration, and

finally, the operation of the PBX.

The four analog extensions (e.g. telephone and fax machine)

are ready for operation upon completion of the PBX installation.

To take advantage of all

ITZ!X PCITZ!X PC

ITZ!X PC functions and features,

including ISDN data transmission and the Internet, you must

install the

ITZ!32ITZ!32

ITZ!32 software package as well.

Take note of the following order:

1. Unpack your package. The section „Package Contents“

illustrates and explains the function of all sockets, plugs

and cables.

2. Install the hardware.

3. Install the CAPI Driver.

4. Install the

ITZ!X PC ConfigurITZ!X PC Configur

ITZ!X PC Configur

ation Pation P

ation P

ogrogr

ogr

amam

am.

5. Configure

ITZ!X PCITZ!X PC

ITZ!X PC

6. Install the

ITZ!32 ITZ!32

ITZ!32 communications software.

7. Install an AVM system driver.

Instructions about how to perform these steps are provided in

the following chapters.

1 Introduction

Package Contents

Once you have opened the box and unpacked its contents, you

will have the following items before you:

• 1 ISDN

ITZ!X PC ITZ!X PC

ITZ!X PC PBX

•1

ITZ!X PCITZ!X PC

ITZ!X PC CD-ROM with installation software

• 1 plug-in power supply unit with cable

• 1 ISDN cable

• 1 V.24 cable for connecting

ITZ!X PCITZ!X PC

ITZ!X PC to the computer

• 3 universal adapters, type RJ12/TAE

• 1 type RJ12/TAE-NFN adapter

•1

ITZ!X PCITZ!X PC

ITZ!X PC manual

•1

ITZ!32 ITZ!32

ITZ!32 manual

• 1 drilling template

The FRITZ!X PC sockets, plugs, and cables are illustrated and discussed

in the following sections.

Sockets

The following illustration is a rear view of

ITZ!X PCITZ!X PC

ITZ!X PC. Here you

see the socket connector with sockets for the supply connection,

the analog extensions, the computer and for the ISDN

connection.

Fig. 2 FRITZ!X PC Socket Connector

Power supply socket

Extension sockets

1 Introduction

Plugs

The following plugs are used in

ITZ!X PCITZ!X PC

ITZ!X PC:

Fig. 3 Plug types

The majority of analog devices sold in Germany has a cable with

a TAE plug.

The

ITZ!X PCITZ!X PC

ITZ!X PC ISDN cable is equipped with an RJ45 plug on

both ends. The power cable also has an RJ45 plug.

Analog devices are connected to

ITZ!X PCITZ!X PC

ITZ!X PC with an RJ12 plug.

If your analog device is equipped with a TAE plug, this device

can be connected to

ITZ!X PCITZ!X PC

ITZ!X PC using one of the adapters

delivered with the product.

Cables

ITZ!X PCITZ!X PC

ITZ!X PC is connected to ISDN by means of the ISDN cable to

the ISDN base terminal of the ISDN services provider.

Fig. 4 FRITZ!X PC ISDN Cable

TAE plug RJ45 plug RJ12 plug

ISDN cable with two identical

ISDN plugs (RJ45)

1 Introduction

The computer is connected to

ITZ!X PCITZ!X PC

ITZ!X PC with the computer

connection cable.

Fig. 5 FRITZ!X PC Computer Connection Cable

ITZ!X PCITZ!X PC

ITZ!X PC is connected to the power network by means of the

plug-in power suppy unit.

Fig. 6 FRITZ!X PC Plug-in Power Supply Unit

Adapters

The type RJ12/TAE-NFN adapter allows several terminal devices

with TAE plugs to be connected to one

ITZ!X PCITZ!X PC

ITZ!X PC RJ12 socket.

The type RJ12/TAE universal adapter permits the connection of

terminal devices with TAE plugs to

ITZ!X PC ITZ!X PC

ITZ!X PC RJ12 sockets.

These adapters also allow you to connect devices with non-

standard RJ12 connector pin assignments (a and b cores to pins

2 and 5 rather than 3 and 4).

Computer connecti on cable (V.24)

Power plug (RJ45)

Plug-in power suppl y uni t

1 Introduction

Fig. 7 Adapters

Please note that the universal adapters can be used only to connect

terminal devices. If both sockets of the universal adapter are occupied,

FRITZ!X PC will address the terminal device with the TAE plug. The

RJ12 socket then is deactivated automatically.

FRITZ!X PC Requirements

For smooth installation and operation of

ITZ!X PCITZ!X PC

ITZ!X PC, a number

of prerequisites must be met:

•

ITZ!X PCITZ!X PC

ITZ!X PC is configured for use with a multiple-device ISDN

connection according to the Euro-ISDN protocol DSS1.

Operation with other connections may cause the unit to

malfunction.

• Only devices conforming to EN 60950 or a corresponding

standard may be connected to

ITZ!X PCITZ!X PC

ITZ!X PC.

To install the

ITZ!32ITZ!32

ITZ!32 communcations software and access the

Internet, your computer must fulfil the following requirements:

• IBM or 100% IBM-compatible computer with hard disk and

CD-ROM drive

• Pentium with frequency of at least 90 MHz and at least 16

MB working memory

• Microsoft Windows 95

RJ12 adapter socket for RJ12 pl

assignment deviation

RJ12 plug f or extension sock et

RJ12/TA E adapter socket

TAE-NFN adapter

1 Introduction

• A free serial interface (COM-Port) with a UART 16550 interface

chip and a throughput rate of at least 115 KBit/s. Most

computers build in or after 1996 are equipped with such an

interface chip. Contact your dealer or PC manufacturer for

more information.

Technical Data and Features

• ISDN PBX for connection to the Euro-ISDN (DSS1)

• Dimensions approx. 15 x 22 x 3 cm

• 4 extensions over RJ12 sockets

• 1 V.24 connection for the PC over a D-SUB 9 socket

• 1 Euro-ISDN connection via RJ45 socket

• 5 LEDs which signal the condition of the exchange

• 3 telephone numbers (MSNs) programmable for each

extension

• Hold, consultation hold, routing

• Pickup calls to other extensions

• Switching conversations

• Automatic outside dialing option

• Call waiting enable/disable

• Three-way conference calls

• Callback when busy

• Call Forwarding

• Call diversion via the second B channel

• Suppress caller ID

• Caller ID presentation for incoming calls

• Park calls on a bus

• Register Call Charges

• Quick-Dial Number Assignement

1 Introduction

• Operating voltage: 230 Volt / 50 Hertz

• Power input when idling: 5.6 Watt

• Maximum power input during operation: 9.5 Watt

• 33,600 bit/s data throughput rate for fax and modem

• CE certification 0170 X

LEDs in FRITZ!X PC

The operating condition of

ITZ!X PCITZ!X PC

ITZ!X PC is indicated by five (LEDs).

The LEDs have the following meaning:

ColorColor

Color

MeaningMeaning

Meaning

erer

er green signalizes that

ITZ!X PC ITZ!X PC

ITZ!X PC is ready for

operation.

1 - 41 - 4

1 - 4 orange indicates the condition of the extensions:

LED off: terminal device inactive at the

extension, or no device is connected.

LED on: terminal device active at the

extension.

LED blinking: extension is ringing.

1 Introduction

Acoustic Signals

01 2 3 4

Time in Seconds

Ring

Busy Signal

Internal Dial Tone

External Dial Tone

Acknowledgement

Negative Dismissal

Call Waiting

Calls

External Call

Internal Call

Callback

Acoustic Signals

The following illustration shows the duration and intervals of

the individual acoustic tones and call frequencies.

Table 1 Acoustic tones and call frequencies in FRITZ!X PC

2 FRITZ!X PC PBX Installation

2 FRITZ!X PC PBX INSTALLATION

This chapter describes the hardware installation: how to connect

ITZ!X PCITZ!X PC

ITZ!X PC to ISDN, the computer and the power network, and

how to connect analog devices to

ITZ!X PCITZ!X PC

ITZ!X PC.

For a schematic diagram of the connection options, along with

illustrations of the cables, plugs and sockets, see Chapter 1

„Introduction“.

Installing FRITZ!X PC

ITZ!X PCITZ!X PC

ITZ!X PC should be set up or hung up in an appropriate

location. This location should be dry, and free from both dust

and direct sunlight.

The extension sockets on the rear panel of

ITZ!X PCITZ!X PC

ITZ!X PC should

be accessible at at all times. Make sure that the connecting

lines are not kinked, stretched or subjected to any weight.

Connecting the Cables

Proceed as follows to connect the cables:

1. Position

ITZ!X PCITZ!X PC

ITZ!X PC so that the socket connector is facing

you.

2. To connect

ITZ!X PCITZ!X PC

ITZ!X PC to ISDN, pick up the ISDN cable, and

insert one end into the ISDN connection socket at the far

right of the

ITZ!X PC ITZ!X PC

ITZ!X PC socket connector. Insert the other

end in the socket of your ISDN connection.

3. Pick up the computer connection cable and insert the

appropriate end into the V.24 socket (labeled „SERIAL“) on

the

ITZ!X PC ITZ!X PC

ITZ!X PC socket connector. Insert the other end into

a free serial connection (COM Port) on your computer.

4. To connect

ITZ!X PCITZ!X PC

ITZ!X PC to the power supply, pick up the plug-

in power supply unit and insert the RJ45 plug into the socket

at the far left of the

ITZ!X PC ITZ!X PC

ITZ!X PC socket connector. Insert the

other end into the power supply socket.

2 FRITZ!X PC PBX Installation

Note the

ITZ!X PCITZ!X PC

ITZ!X PC LEDs: the green „POWER“ LED signalizes

that

ITZ!X PCITZ!X PC

ITZ!X PC is ready for operation.

FRITZ!X PC is now turned on and ready for operation. The FRITZ!X

PC PBX does not have a power switch.

Once installation has been completed,

ITZ!X PCITZ!X PC

ITZ!X PC will operate

by default with its factory settings. For information on how to

adapt

ITZ!X PCITZ!X PC

ITZ!X PC to your own demands and needs, please see

Chapter 4 „FRITZ!X PC Configuration“.

FRITZ!X PC’s reaction to a power outage or to being disconnected

from the power supply is described in Chapter 7 „Tips & Tricks“.

Connection of Analog Terminal Devices

ITZ!X PCITZ!X PC

ITZ!X PC is certified according to the regulations of the

German Federal Office for Post and Telecommunications and

thus allows the connection of any analog telecommunications

devices which conform to the standards of approval or have been

granted general certification.

To connect analog devices (telephone, telefax machine, answe-

ring machine or modem) to

ITZ!X PCITZ!X PC

ITZ!X PC, insert the TAE plug of

your telephone into the appropriate socket of an adapter (this

is not necessary if the telephone is equipped with a RJ12 socket).

The adapter’s RJ12 plug then must be inserted into one of the

four extension sockets on

ITZ!X PCITZ!X PC

ITZ!X PC.

3 Software Installation

3SOFTWARE INSTALLATION

The

ITZ!32ITZ!32

ITZ!32 communications software (for file transfer, fax and

answering machine) cannot be used until the

ITZ!X PCITZ!X PC

ITZ!X PC driver

software with the COMMON-ISDN-API (CAPI) 2.0 ISDN interface

is installed. Once this has been completed you can install

ITZ!32ITZ!32

ITZ!32.

All components can be installed with the installation help on

the

ITZ!X PCITZ!X PC

ITZ!X PC CD-ROM. These help files will guide you through

the installation and give you various installation tips.

The installation help starts automatically when you insert the

CD-ROM in your CD drive. You can start the installation help

manually as well, by clicking on the „INTRO.HLP“ file in Win-

dows Explorer.

Installation of the CAPI Driver

Please note that you can install only one CAPI Driver on your computer.

If you have had other ISDN adapters installed on your computer in

the past, these must be deinstalled before you can install the FRITZ!X

PC CAPI Driver.

To install the CAPI Driver software on your computer, proceed

as follows:

1. Insert the

ITZ!X PCITZ!X PC

ITZ!X PC CD-ROM in your CD drive.

2. Click on the CAPI icon in the second window of the CD-ROM

introduction and then on the

tartar

tar

t Installationt Installation

t Installation button on

the next page. An overview of the available hardware

components will be displayed. Mark the

Other Componen-Other Componen-

Other Componen-

tsts

ts option and click

NextNext

Next. Wait a moment for the next window

to appear.

3. Click on the

Diskette...Diskette...

Diskette... button in this window and then enter

the path for the installation files, e.g.

D:\CARDWARE\WINDOWS.95, if D: is your CD drive.

4. In the next window

ITZ!X PCITZ!X PC

ITZ!X PC is recognized as a hardware

component and is displayed. Click

NextNext

Next.

3 Software Installation

5. A warning appears, informing you that Windows now can

install the hardware. Confirm with

NextNext

Next.

6. The Add New Hardware Wizard now will copy the installation

files from the CD-ROM into a temporary directory. Once this

procedure has been completed, the log-in window of the set-

up program will appear. Click

NextNext

Next. You can end installation

at any time with the

Cancel Cancel

Cancel button.

7. Select the „Installation“ option in the following window and

click

NextNext

Next.

8. In the next window enter the directory to which the CAPI

driver software is to be installed. The directory C:\IDRIVER

is suggested by default, but you are free to enter any other

preferred directory. Once your entries are complete, click

the

Continue Continue

Continue button.

9. In the next window, enter the serial connection (COM port)

to which the V.24 cable is attached. Confirm with

ContinueContinue

Continue .

The installation program now copies all files to the specified

directory. The driver will be entered in the registry so that

the CAPI Driver software is activated automatically whenever

Windows 95 is started.

10. After installation has been completed successfully, the

settings are displayed in an information window. Confirm

with

OKOK

OK.

11. A window will tell you to re-start Windows 95. Confirm this

command by clicking

eses

es.

Once Windows 95 has been re-started, the Program Files line in

the Start menu shows a new directory with the title „AVM”.

The Readme file in this directory contains current information about

the CAPI driver software. Use the „FRITZ!X PC Setup“ program to

make any subsequent changes to the COM port.

3 Software Installation

Removing the CAPI Driver

Should you wish to remove the CAPI Driver software from your

computer at some later date, open the „Software“ directory in

the Windows Control Panel. Mark the „FRITZ!X PC V.24-ISDN“

entry and click the

Add/RAdd/R

Add/R

emoemo

emo

e e

e button to start the de-

installation program. Confirm the security warning with

ContinueContinue

Continue. Upon completion you will be commanded to re-start

the computer. Re-start your computer to implement the system

changes.

Connecting FRITZ!X PC and other Devices/Applications to the

Same COM Interface

In the following cases, the COM interface assigned whenever

Windows 95 starts will be occupied by

ITZ!X PCITZ!X PC

ITZ!X PC alone:

- when an application has established an ISDN connection;

- when an application is waiting for incoming calls;

- when the

ITZ!X PCITZ!X PC

ITZ!X PC Configuration program was run.

If none of the above apply, other programs can share the COM

interface on which the CAPI Driver was installed.

FRITZ!32 Installation

For the installation of

ITZ!32ITZ!32

ITZ!32, see the

ITZ!32 ITZ!32

ITZ!32 manual

included in the

ITZ!X PC ITZ!X PC

ITZ!X PC package. The Chapter „Install

FRITZ!32“ provides detailed installation instructions.

Check Settings!

After installation, check the „Settings“ in the FRITZ!fax and FRITZ!vox

programs:

ITZ!faxITZ!fax

ITZ!fax is ready and the option „All Incoming Faxes“ on the

„ISDN“ tab is selected, the analog extensions of

ITZ!X PCITZ!X PC

ITZ!X PC

cannot receive any calls.

3 Software Installation

ITZ!vITZ!v

ITZ!v

x is ready and the option „all incoming calls“ on the

„ISDN“ tab is selected,

ITZ!vITZ!v

ITZ!v

x eventually will take all calls,

such that no more calls reach the analog extensions of

ITZ!XITZ!X

ITZ!X

PCPC

PC. The time interval after which

ITZ!vITZ!v

ITZ!v

x takes calls is

specified on the „Answering Profile“ tab in the „Settings“ menu.

Setting the Serial Interface

To optimize the transfer speed of the serial interface, it is

advisable to make the following change after installing the

ITZ!32ITZ!32

ITZ!32 software in Windows 95:

Open the Windows 95 Control Panel (Start/Settings) and double-

click on the „System“ icon. In the „Device Manager“ tab, double-

click on the implemented interface in the „COM Port“ list.

On the „Connecting Settings“ tab, click

xpanded...xpanded...

xpanded... and set the

position marker for the receive buffer to „Low (1),“ and the

position marker for the send buffer to „High (16)“. Confirm the

following dialogs with

OKOK

OK.

FRITZ!X PC Installation

The user-friendly interface of the

ITZ!X PC ITZ!X PC

ITZ!X PC Installation

ConfigurConfigur

Configur

ation Pation P

ation P

ogrogr

ogr

amam

am simplifies the setup of your PBX.

Install the

ITZ!X PC ConfigurITZ!X PC Configur

ITZ!X PC Configur

ation Pation P

ation P

ogrogr

ogr

amam

am by following the

introduction on the

ITZ!X PC ITZ!X PC

ITZ!X PC CD-ROM. This introduction

guides you through the installation with tips and information.

The introduction starts automatically when the CD-ROM is

inserted into your CD drive. You can start the installation help

manually as well, by clicking on the „INTRO.HLP“ file in Win-

dows Explorer.

Proceed with installation as follows:

1. Insert the

ITZ!X PC ITZ!X PC

ITZ!X PC CD-ROM in your CD drive.

2. Click on the icon for the

ITZ!X PC ITZ!X PC

ITZ!X PC

ConfigurConfigur

Configur

ation Pation P

ation P

ogrogr

ogr

amam

on the second page of the CD-ROM introduction.

3 Software Installation

3. Start the

ITZ!X PCITZ!X PC

ITZ!X PC installation by clicking on the

tartar

tar

Installation Installation

Installation button on the next page. The program prepares

the Setup Assistant for

ITZ!X PCITZ!X PC

ITZ!X PC installation.

4. First you will be asked to specify the directory in which the

ITZ!X PC ITZ!X PC

ITZ!X PC

ConfigurConfigur

Configur

ation Pation P

ation P

ogrogr

ogr

amam

am is to be installed.

Although a default entry of C:\PROGRAM FILES\FRITZ!XPC is

suggested, you are free to specify any directory you wish.

5. Now you will be asked to specify the program group to which

the

ITZ!X PC ITZ!X PC

ITZ!X PC

ConfigurConfigur

Configur

ation Pation P

ation P

ogrogr

ogr

amam

am is to belong. The

default setting is „FRITZ!X PC,“ but you are free to enter

another name for the program group or select an existing

program group from the list. Click

ContinueContinue

Continue to proceed with

installation. The files will be copied to your hard disk.

Installation of the

ITZ!X PCITZ!X PC

ITZ!X PC

ConfigurConfigur

Configur

ation Pation P

ation P

ogrogr

ogr

am am

am has been

completed. Now you can start the program from the „AVM“

directory in the start menu.

Removing FRITZ!X PC

Should you wish to remove the

ITZ!X PCITZ!X PC

ITZ!X PC Configuration Pro-

gram from your computer, open the „Software“ directory in the

Windows Control Panel. Mark the entry „FRITZ!X PC“

and then

click the

Add/RAdd/R

Add/R

emoemo

emo

e e

e button. The uninstallation program

starts. Confirm the security warning with

ContinueContinue

Continue. In a final

dialog you will be commanded to re-start your computer. Re-

start your computer to implement the changes in your computer

system.

4 FRITZ!X PC Configuration

4 FRITZ!X PC CONFIGURATION

The

F F

ITZ!X PCITZ!X PC

ITZ!X PC

ConfigurConfigur

Configur

ation Pation P

ation P

ogrogr

ogr

amam

am provides an easy,

convenient set-up procedure for your PBX. With the assistance

of this program you can implement the following settings:

• Telephone Number (MSN) Assignments to Individual

Extensions

• Outside Dialing Options for Individual Extensions

• Call Waiting Enable/Disable for Individual Extensions

• Calling Line ID Restriction (CLIR) Enable/Disable

• Calling Line ID Presentation for Incoming Calls (CLIP) Enable/

Disable

• Group Call Enable/Restrict

• Call Diversion Enable/Disable and Setups

• Quick-Dial Number Assignments

• Restore Factory Settings

• Update PBX Software

Factory Settings

Upon delivery the following default settings are active:

• No MSNs have been assigned. Since individual terminals

have not been assigned specific telephone numbers,

incoming calls will ring on all terminals.

• All terminals are set to preferred dial tone; the user specifies

a preferred dial tone for an outside line when the receiver is

lifted.

• The call waiting function is disabled on all terminals;

additional incoming calls are not signalled to an busy

extension.

• Call diversion via the second B channel is deactivated on all

extensions.

4 FRITZ!X PC Configuration

• Call forwarding is deactivated on all extensions.

• Calling Line ID Restriction (CLIR) is deactivated on all

extensions.

• Calling Line ID Presentation for incoming calls is deactivated

on all extensions.

Assigning Telephone Numbers (MSNs)

The multiple subscriber numbers (MSNs) supplied by your ISDN

provider must be assigned to your individual PBX extensions.

The

ITZ!X PCITZ!X PC

ITZ!X PC

ConfigurConfigur

Configur

ation Pation P

ation P

ogrogr

ogr

amam

am assists you with these

settings.

Fig. 8 MSNs tab.

4 FRITZ!X PC Configuration

Your PBX can save up to three MSNs on each of the four

individual extensions. When an outside caller dials any of these

MSNs, the extension to which it has been assigned will ring.

One of the MSNs also functions as the outgoing call number.

The outgoing call number is the telephone number which

appears on the display of the destination terminal and the

number which will be charged for any calls made from that

extension.

You have the option of blocking the outgoing call number for

incoming calls (outgoing call number only). This number then

will appear in the terminal display whenever calls are made from

the extension, but the extension will not ring when dialed by an

outside party. The MSN assignments are made in the „MSNs“

tab.

To program the MSNs, proceed as follows:

1. Establish which MSNs were issued for your ISDN connection

by the ISDN provider.

2. Click on the „MSNs“ tab in the configuration program.

3. In the field „Extension 1“, enter the MSNs to be assigned to

this extension.

Note that the numbers may comprise only the digits from 0 to 9 and

have a maximum length of 20 characters.

4. To specify that Extension 1 should ring when the number

assigned to it is called, click the

Incoming Call NumberIncoming Call Number

Incoming Call Number

checkbox next to the MSN in question.

5. Select the

Outgoing Call NumberOutgoing Call Number

Outgoing Call Number for one of the three MSNs

to define the number as an outgoing call number. This is the

number which will be transmitted to the terminal when a call

is placed from the extension.

Note that for each extension, only one MSN may be defined as an

outgoing call number.

6. Repeat the above procedure to assign MSNs to Extensions

2, 3 and 4.

4 FRITZ!X PC Configuration

7. To save changes in the PBX, click

ansmitansmit

ansmit at the bottom of

the window. The data then will be sent to the PBX for storage

in permanent memory. To load the most recently saved

settings from your PBX, click

oadoad

oad.

Outside Dialing

Each extension can be configured for automatic outside dialing

or as an internal extension. With automatic outside dialing, the

dial tone sounds immediately when the receiver is lifted. Internal

PBX configuration means that a „0“ must be dialed to access

the outside dial tone.

Preferred dial tone/PBX connection

Activate automatic outside dialing for an extension by selecting

the “Preferred dial tone” checkbox. A checkmark in this box

indicates that the option is active

If this checkbox is empty, the line functions as an extension of

the internal PBX.

Call Waiting Enable/Disable

For details about the „Call Waiting“ function, please see Chapter 5,

„PBX Operation“.

Call waiting can be switched on and off for each extension. If

you connect certain devices originating from non-European

countries to your extension, they may misinterpret the call

waiting signal

. .

Such devices include various telefax machines

and modems.

If such problems arise, disable the call waiting

function.

When call waiting is active, some modem and telefax connections

may malfunction.

Activate the call waiting function for an extension by deactivating

the „Suppress Call Waiting“ option.

When the checkbox is selected, call waiting is enabled.

4 FRITZ!X PC Configuration

Group Call

For more information about the „Group Call“ function, see Chapter

5, „PBX Operation“.

The group call function can be activated or suppressed for each

extension individually. To suppress group calls, delete the

checkmark next to the „Group Call“ option. If this checkbox is

selected, the group call option is active for this extension.

CLIR (Calling Line Identification Restriction)

For more information about CLIR (Calling Line Identification

Restriction), see Chapter 5, „PBX Operation“.

When the „CLIR“ option is active, the program prevents your

telephone number from appearing on the telephone display at

the call destination.

If you would like the other party to see your telephone number,

deactivate the checkbox in front of the „CLIR“ option.

Settings made here will be implemented in all subsequent sessions.

CLIP (Calling Line Identification Presentation)

For more information about the „Group Call“ function, see Chapter

5, „PBX Operation“.

When the „CLIP“ option is activated, the telephone numbers of

incoming calls - external and internal - on your telephone display.

Thus you can take advantage of the ISDN CLIP feature even on

analog terminal devices.

If you do not wish to see the telephone numbers of incoming

callers on your telephone display, deactivate this function by

de-selecting the checkbox for the „CLIP“ option.

Note that you can use this feature only if your telephone

supports CLIP. In some cases you must activate the CLIP feature

directly on your telephone.

Settings made here will be implemented in all subsequent sessions.

4 FRITZ!X PC Configuration

Call Diversion via the second B channal

Incoming calls to any

ITZ!X PCITZ!X PC

ITZ!X PC extension can be diverted to

an internal or an external connection.

You can specify whether a call is to be diverted immediately,

after the third ring, or only when the line is busy. A fourth option

sets call diversion after the third ring

oror

or when the line is busy.

Divert Call to

Enter the telephone number to which the call is to be diverted

in the “Diversion to” column.

Figure 9 CR (Call Diversion) tab

4 FRITZ!X PC Configuration

See the following section for more information about call

diversion modes.

Call Diversion Mode

Select one of the following options from the “Time” column.

Off

Call diversion for the extension is disabled; incoming calls will

not be diverted.

Immediate

Incoming calls are diverted immediately to the specified

telephone number.

Delayed

Incoming calls are diverted to the specified number after 15

seconds (generally 3 rings).

When Busy

Incoming calls are diverted to the specified number only when

this line is busy. Note that calls will not be diverted with this

option when the line is busy with an external call.

Delayed/When Busy

Incoming calls are diverted when the extension is busy. If the

extension is not busy, the call will be diverted after 15 seconds

(generally 3 rings). Note that calls will not be diverted with this

option when the line is busy with an external call.

Call Diversion to Another Number: Call Forwarding

Incoming calls to the

ITZ!X PCITZ!X PC

ITZ!X PC exchange extensions can be

forwarded only to external lines. Calls are forwarded to an

outside line by the exchange office free of charge.

To set up forwarding by the exchange, select the „Settings“

command in the „File“ menu of the main window and click the

„CF“ tab.

4 FRITZ!X PC Configuration

Figure 10 CF (Call Forwarding) tab

For call forwarding in Germany, you can use the T-Net box from

Deutsche Telekom AG. The number 01 30 / 14 47 70 must be

entered as the destination for call forwarding.

MSNs

Enter the MSNs to be forwarded in this field. You can configure

forwarding for any MSN, for a device connected to another

ITZ!X PC ITZ!X PC

ITZ!X PC extension or for all MSNs.

4 FRITZ!X PC Configuration

Forward Call to

Enter the external number to which incoming calls for the

specified MSN are to be forwarded in the “Forward to” column.

Note the format of the telephone number.

Call Forwarding Mode

Here you can specify whether a call is to be forwarded

immediately, delayed, or only when the line is busy. A fourth

option is also available to forward a call delayed from a free

line and immedeately when the line is busy. Select one of the

following modes for forwarding from the “Time” column. All of

these settings can be deactivated by mouse-click.

Off

Call forwarding is deactivated for this MSN. Incoming calls will

not be forwarded.

Immediate

Incoming calls are forwarded immediately to the specified

telephone number.

Delayed

Incoming calls are forwarded to the specified number after 20

seconds (generally five rings).

When Busy

Incoming calls are forwarded to the specified number whenever

this MSN is busy.

Delayed/When Busy

Incoming calls are forwarded when the MSN is busy. If the MSN

is not busy, the call will be forwarded after 20 seconds (generally

five rings).

4 FRITZ!X PC Configuration

Communication with the PBX

The area illustrated below appears on every tab of the

F F

ITZ!XITZ!X

ITZ!X

PC ConfigurPC Configur

PC Configur

ation Pation P

ation P

ogrogr

ogr

amam

am. Use these buttons to save settings,

to load new settings or to end the program.

Fig. 11 Buttons for the PBX Settings

Factory Settings

Your PBX works with the factory settings until new settings are

programmed. The factory settings can be activated at any time

via telephone or through the

ITZ!X PC ConfigurITZ!X PC Configur

ITZ!X PC Configur

ation Pation P

ation P

o-o-

grgr

amam

am.

The factory settings are defined as follows:

• No MSNs have been assigned. Since individual terminals

have not been assigned specific telephone numbers,

incoming calls will ring on all terminals.

• All terminals are set to „preferred dial tone“; a dial tone

sounds when the receiver is lifted.

• The call waiting function is disabled on all terminals;

additional incoming calls are not signalled to an extension

while it is busy.

• Call diversion over the second B channel is deactivated on

all extensions.

• Call forwarding is deactivated on all extensions.

• Calling Line ID Restriction (CLIR) is deactivated on all

extensions.

• Calling Line ID Presentation for incoming calls is deactivated

on all extensions.

4 FRITZ!X PC Configuration

Restore Factory Settings

Your PBX works with the factory settings until new settings are

programmed. The factory settings can be activated at any time

via telephone or through the

ITZ!X PC ConfigurITZ!X PC Configur

ITZ!X PC Configur

ation Pation P

ation P

o-o-

grgr

amam

am.

Please note that restoring the factory settings will overwrite all

settings on your PBX and your computer irretrievably.

To restore factory settings, click

actory Settingsactory Settings

actory Settings. Confirm the

safety warning by clicking

es es

es to load the factory settings to

your computer. This procedure may take several seconds.

Transmit Data

The

ITZ!X PC ConfigurITZ!X PC Configur

ITZ!X PC Configur

ation Pation P

ation P

ogrogr

ogr

am am

am allows you to save the

various settings in your PBX. This eliminates elaborate

programming by telephone. To transmit your settings to a PBX,

click

ansmitansmit

ansmit.

Load Data

With this button you can load all of the settings in your PBX to

your computer. You can transmit even those settings made via

telephone. The settings then will appear in the display of the

configuration window.

Please note that all previous settings on your computer will be

overwritten by settings loaded from the PBX.

To load settings from the PBX to your computer, click the

oadoad

oad

button.

Update the PBX Software

With the

ITZ!X PCITZ!X PC

ITZ!X PC

ConfigurConfigur

Configur

ation Pation P

ation P

ogrogr

ogr

am am

am you have the

option of keeping your PBX up to the latest technical standard

simply by performing an update. The software required for this

procedure can be downloaded from the ADC (AVM Data Call Cen-

ter).

4 FRITZ!X PC Configuration

The

ITZ!X PC ConfigurITZ!X PC Configur

ITZ!X PC Configur

ation Pation P

ation P

ogrogr

ogr

amam

am will guide you through

the process of transmitting the new software to the PBX.

Follow the steps below to update your software:

1. From

ITZ!dataITZ!data

ITZ!data dial the number for the ADC (++49 30 / 39

98 43 00). Open the \CARDWARE\FRITZX.PC\FIRMWARE

folder and copy the update to your local computer.

2. Start the

ITZ!X PC ConfigurITZ!X PC Configur

ITZ!X PC Configur

ation Pation P

ation P

ogrogr

ogr

amam

am.

3. Click the „Update“ tab.

Figure 12 Update tab

4 FRITZ!X PC Configuration

4. Enter the path for the update file in the entry field.

This entry can also be made using the

BrBr

wse...wse...

wse... button to

search for the file. The file name should end in „.dat“ and

must be a valid

ITZ!X PCITZ!X PC

ITZ!X PC update file. When you click

BrBr

wse...wse...

wse..., a message in the lower window informs you

whether the selected file is a

ITZ!X PCITZ!X PC

ITZ!X PC update file and, if

so, which version it contains. If the version of the update

file is newer than the current version, the program

recommends that you install the update.

5. A safety warning asks you to confirm this command. If the

update version is older than or the same as the existing

operating system, this command must be confirmed before

ITZ!X PC ITZ!X PC

ITZ!X PC will carry it out.

The update procedure may not be interrupted for any reason. Do not

break the connection between the computer and the PBX or unplug

the PBX while the update is in progress. Make sure that you really

want to install the new version of the PBX software: this procedure is

irreversible!

6. Once the update has been completed, a message window

indicates that it has been conducted successfully. You will

be asked to close and then re-start the

ITZ!X PCITZ!X PC

ITZ!X PC

ConfigurConfigur

Configur

ation Pation P

ation P

ogrogr

ogr

amam

am.

When the

ITZ!X PCITZ!X PC

ITZ!X PC PBX re-starts, the new version number

appears in the „Information about this Version and the Update“

window. The

ITZ!X PC ConfigurITZ!X PC Configur

ITZ!X PC Configur

ation Pation P

ation P

ogrogr

ogr

amam

am automatically

searches for a new baud rate if this has been changed in the

updated version.

Settings made in an older version of

ITZ!X PCITZ!X PC

ITZ!X PC can be

implemented in the updated version by clicking

oadoad

oad in the „Te-

lephone Device“ section of the „Update“ tab and then

confirming with

OKOK

OK.

For more information about the FRITZ!X PC configuration software,

see the FRITZ!X PC online help.

5 PBX Operation

5 PBX OPERATION

For detailed information about the dialing assistance software (Com-

puter Telephony Integration) and how to dial from your computer

with the FRITZ!X PC configuration software, see the online help.

This chapter describes the operation of

ITZ!X PCITZ!X PC

ITZ!X PC on the

telephone. Some of the functions described here are not

available for telephones with pulse dialing. For more in-

formation, see the „

ITZ!X PCITZ!X PC

ITZ!X PC with Pulse-dial Telephones“

section later in this chapter.

The call-hold button is labelled differently on various telephone models

(H, Flash, ). Please see also the „Setting the Call-Hold Button

Function“ section later in this chapter.

Outside Dialing

Outside Dialing with Automatic Dial Tone

Lift the receiver. An outside dial tone will sound imme-

diately, as configured by the preferred dial tone setting.

Dial the desired outside telephone number.

Outside Dialing with Extension Configuration

Lift the receiver. The internal dial tone will sound.

Dial the number „0“. An outsdie dial tone will sound.

Dial the desired outside telephone number.

5 PBX Operation

Outside dialing with Caller ID Suppression

CLIR (Calling Line Identification Restriction)

Activating this function prevents the display of your telephone

number on your conversation partner’s telephone display.

Proceed as follows:

Lift the receiver.

Enter the key combination illustrated at left. A dial tone

will sound.

Dial the desired telephone number.

When the CLIR function is activated, it is not necessary to dial „0“

from a configured extension; the line is automatically switched to

automatic outside dialing.

The CLIR function must be activated each time the caller ID is to

be suppressed for your number.

In some cases this feature must be enabled by the telephone services

provider.

Internal Dialing

Internal Dialing with Automatic Dial Tone

Lift the receiver. The dial tone will sound immediately, as

the automatic dial tone setting is active for your extension.

Select the hold button or the keys **. Now you will hear

the internal dial tone.

Dial the desired extension number.

Internal Dialing with Extension Configuration

Lift the receiver. The internal dial tone will sound.

Dial the desired extension number.

or or

5 PBX Operation

Call Waiting

Call Waiting suppression can be set for each extension. For more

information, please see the „FRITZ!X PC Configuration“ chapter.

You can direct

ITZ!X PCITZ!X PC

ITZ!X PC to signal your line if an external party

wishes to reach you while your line is busy. Incoming outside

calls are indicated by a call waiting tone in the receiver. You

then have 30 seconds to establish a connection with the new

caller, thereafter the call will be rejected. An incoming call also

can be rejected actively, with the caller receiving a busy signal

instead.

A waiting call is accepted by holding (see below) or by ending

(hanging up) the current conversation. In the latter case the

telephone will ring as soon as the receiver is returned to the

cradle. Simply lift the receiver to start a conversation with the

new party.

To reject a waiting call, proceed as follows:

Enter the key combination illustrated at left.

Call Hold

The „Call Hold“ function allows you to hold a current call in order

to converse with another party.

Putting a caller on hold means that you can speak with other

parties in the office or make a second call without the party on

hold hearing your conversation. Once your consultation is

complete, you can re-establish the connection to the first

conversation party.

Proceed as follows to hold a conversation and then retrieve it:

You are conducting a conversation with party 1.

Press the call hold button. Party 1 will be put on hold and

you are free to speak with other parties.

To connect with party 2, enter the desired extension

number, or the outside telephone number preceded by „0“.

Party 1Party 1

Party 1

5 PBX Operation

When the party dialed lifts the receiver, you can conduct a

conversation with party 2.

If party 2’s line is busy or if party does not answer, press

the hold button again to return to party 1.

If you wish to return to party 1 after concluding your

conversation with party 2, enter the key combination

illustrated at left. This ends the hold mode.

If you end holding by pressing only the hold button, your line

remains connected to party 2. Charges will continue to accrue

until party 2 closes the connection.

Instead of pressing the key combination, you can simply

hang up to end the connection to party 2. The telephone

then will ring and the connection to party 1 will be re-

established when you lift the receiver.

End the conversation by replacing the receiver.

Consultation Hold

When you have a new caller on hold, party 2, in addition to a

current conversation with party 1, you can switch back and forth

between conversations as often as you wish. This function is

called „consultation hold.“

Proceed as follows for a consultation hold:

You are conducting a conversation with party 1.

Press the call hold button. Party 1 will be put on hold and

you are free to speak with other parties.

To connect with party 2, enter the desired extension

number, or the outside telephone number preceded by „0“.

When the party dialed lifts the receiver, you can conduct a

conversation with party 2.

If you wish to return to party 1, enter the key combination

illustrated at left.

Now you are speaking with party 1 again.

Party 2Party 2

Party 2

Party 1Party 1

Party 1

Party 1Party 1

Party 1

Party 2Party 2

Party 2

Party 1Party 1

Party 1

5 PBX Operation

To return to your conversation with party 2, press the key

combination illustrated at left again. You can consult with

parties 1 and 2 by repeating this procedure as desired.

Consultation can be ended in the following ways:

The party on hold hangs up. The active parties can continue

their conversation.

End the consultation to the party on hold using the key

combination illustrated at left and thus re-establish the

connection to party 1.

Instead of pressing the key combination, you can simply

hang up to end the connection to party 2. The telephone

then will ring and the connection to party 1 will be re-

established when you lift the receiver.

Routing

The „Routing“ function offers you the capability to route a

current conversation to a

ITZ!X PCITZ!X PC

ITZ!X PC extension. Proceed as

follows:

You are conducting a conversation with party 1.

Press the call hold button. Party 1 will be put on hold.

To connect with party 2, enter the desired extension

number.

The current conversation is now with party 2.

Simply hang up the receiver to route this conversation to

party 1.

Conference Call

With

ITZ!X PCITZ!X PC

ITZ!X PC you can conduct conference calls among three

parties. Two external and one internal party may participate in

such a conference call.

Party 1Party 1

Party 1

Party 2Party 2

Party 2

5 PBX Operation

For a three-way conference call, proceed as follows:

Lift the receiver of your telephone.

Dial the telephone number of the external party and begin

conversation.

Press the hold button.

Dial „0“ followed immediately by the telephone number of

your second external party. You can conduct a conversation

with this second external party while party 1 is on hold.

Enter the key combination illustrated at left.

Conduct the conference call. If either of the outside parties

hangs up, you can continue the conversation with the

remaining party.

End the conference call by hanging up the receiver.

Just as for routing, it is possible to switch back to the origi-

nal party during a conference call. Press the hold button

and the number 2. This ends the conference call and the

party with whom you began the converence call remains

on the line. The second external party is put on hold. Enter

the key combination above again to switch back and forth

between parties.

Call Back When Busy

When you dial an external telephone number and this number

is busy, you will receive a signal as soon as the line becomes

free. Your telephone then rings for 20 seconds as for an outside

call. When you lift the receiver, the telephone number of the

desired party will be dialed automatically.

In some cases this feature must be enabled by the telephone services

provider.

To activate this function, proceed as follows:

You have dialed a telephone number and hear the busy

signal.

Dial the number „5“ within 20 seconds.

5 PBX Operation

Hang up the telephone. As soon as the line of party you

dialed becomes free, you will receive a callback.

Lift the receiver. The number of the desired party will be

dialed automatically.

Callback requests are deleted after 45 minutes or after the

completion of the requested call. Each PBX participant is allowed

one open callback request.

Pickup

When another telephone rings, you can use the pickup function

to retrieve the call to your telephone.

Proceed as follows to pick up a call:

Lift the receiver of your telephone.

Enter the key combination illustrated at left.

The conversation is routed to your telephone and the

connection established with the incoming caller.

Group Call

ITZ!X PCITZ!X PC

ITZ!X PC offers the option of calling all extensions at once

with a group call. The connection is then established with the

extension which picks up the call first.

Lift the receiver.

Dial the number „9“ rather than a concrete extension

number to call all free extensions.

Group call suppression can be activated for each extension. For more

information, see Chapter 4, „FRITZ!X PC Configuration.“

5 PBX Operation

Setting the the Hold Button Function

Make sure to set the hold button function on your analog terminal

devices. The supported flash times range from 80 ms (short flash) to

250 ms (long flash).

Instructions for setting the hold button function can be found

in the instruction booklet for your telephone device, generally

under a title like „Operation as an Extension“.

Pulse-dial Telephones with FRITZ!X PC

A pulse-dial telephone does not support all features of

ITZ!XITZ!X

ITZ!X

PCPC

PC. The following functionen are available with a pulse-dial

telephone:

• Outside dialing

• Internal dialing (as long the telephone is not configured for

automatic outside dialing)

• Accept external and internal calls

• Accept waiting calls by dialing „0“

• Consultation Hold between two existing conversations by

dialing „0”

• Start consultation by dialing „0”.

The following cannot be carried out with a pulse-dial telephone:

• Programming

ITZ!X PCITZ!X PC

ITZ!X PC

• Picking up a call from another telephone.

See also the information about the PBX in Chapter 7, „Tips & Tricks“.

6 FRITZ!X PC and the Internet

6 FRITZ!X PC AND THE INTERNET

In addition to traditional ISDN services such as file transfer, fax,

videotext,

ITZ!X PCITZ!X PC

ITZ!X PC also supports connections to the Inter-

net through its ISDN COMMON ISDN API (CAPI) interface. The-

se connections are based on Dial-up Networking in Windows

98.

AVM provides two drivers which facilitate communication be-

tween

ITZ!X PCITZ!X PC

ITZ!X PC and the Internet:

• AVM ISDN CAPI Port Driver

• AVM NDIS WAN CAPI Driver

The Conception of the AVM System Drivers in MS

Windows

Windows 95 as well as Windows 98 offers two communications

models with similar functions and features: the ISDN CAPI Port

Driver and the NDIS WAN CAPI Driver. While both drivers are

implemented as Windows system drivers with VxD technology

and controlled over the Dial-up Network, they use different

mechanisms and interfaces or protocols in the operating system.

The drivers achieve the same throughput rates in data

communication applications. If needed, one system can hand-

le the parallel installation of both drivers.

The AVM system drivers allow you to use not only ISDN software,

but also CAPI-based communications programs like FRITZ!32

over the Windows Dial-up Network, for instance for dialing into

the Internet.

The AVM ISDN CAPI Port Driver

The

VM IVM I

VM I

SDN CSDN C

SDN C

APAP

I PI P

I P

oror

t Drivt Driv

t Driv

erer

er permits programs with

compatible interfaces (VCOM/“Modem“) to use analog Windows

communications interfaces for ISDN.

6 FRITZ!X PC and the Internet

With the ISDN CAPI Port Driver you have the option of setting

up several virtual modems which allow you to access desired

programs. These virtual modem lines are identical except for

their preconfigured registry settings. This driver can establish

connections not only to the Internet (AVM ISDN Internet (PPP)

modem) but also to mailboxes (hyperterminal and AVM ISDN

X.75 modem) or fax machines (MS-Exchange and AVM ISDN G3

Fax modem). The most important advantage of this driver

conception is that it supports the entire range of functionality

of CAPI.

For a detailed description of the functions and installation of the

AVM ISDN CAPI Port Driver, please see the CAPIPORT.HLP file in the

WINPORT\ CAPIPORT.W95 directory of the FRITZ!X PC CD-ROM.

Telephone numbers for incoming and outgoing calls may be

specified. These MSNs (multiple subscriber numbers) are set

with AT commands to the CAPI Port Drivers. These settings are

made in the „Start / Settings / Control Panel / Modems / Fea-

tures / Settings / Expanded“ window.

Set the telephone number(s) for outgoing calls with ATS49=

<MSN> and for incoming calls with ATS50 =<MSN>. For multi-

ple entries, separate numbers with a semicolon.

The AVM NDIS WAN CAPI Driver

The

VM NVM N

VM N

DIDI

S S

N CN C

N C

APAP

I DrivI Driv

I Driv

erer

er facilitates the integration of

operating system functions of Windows 95 and Windows 98 into

ISDN integration.

The AVM NDIS WAN CAPI Driver facilitates the use of Remote

Access Services (RAS) over ISDN. With this driver you can take

advantage of the enormous communications potential of Win-

dows 95 and Windows 98 using any ISDN controller equipped

with a CAPI 2.0 Driver for Windows. NDIS stands for

Network

Device

Interface

Specification and serves as a standard for the

connection of network boards (hardware) to network protocols

(software). NDIS WAN is an extension of this standard,

developed by Microsoft for Wide Area Networking (WAN). The

NDIS WAN CAPI Driver thus allows the ISDN controller to be used

6 FRITZ!X PC and the Internet

as a network board addressed over the COMMON-ISDN-API

(CAPI) application interface.

For a detailed description of the functions and installation of the

AVM NDIS WAN CAPI Driver in Windows 95, please see the

NDIS_95.HLP file in the WINPORT\ NDISWAN.W95 directory of the

FRITZ!X PC CD-ROM.

Freedom of Connectivity

With

ITZ!X PC ITZ!X PC

ITZ!X PC you can establish all kinds of connections to

various remote services and transmission partners. For

successful connections and transmission, the terminal device

connected to the remote system must be the same or

compatible.

The current standards are listed in the following:

Internet

To connect to an Internet provider with Windows 95 Dial-up

Networking, use the PPP protocol over ISDN (synchronous PPP)

with the ISDN AVM CAPI Port Driver or the AVM NDIS WAN CAPI

Driver. For detailed information about settings and applications,

contact your service provider.

Online Services

The access software of a service provider is required for dialing

online services. Contact your service provider for more

information about installing and configuring the application.

ISDN File Transfer

Use

ITZ!dataITZ!data

ITZ!data with the

DtrDtr

Dtr

ans ans

ans or

urur

ofileofile

ofile transmission

protocols for ISDN file transfer. Transmission speed is reduced

significantly on both ends through V.42bis data compression.

Group 3 Fax

For telefax transmission to fax machines with the G3 Fax

standard, fax emulation is generated in the CAPI Driver. The

recommended fax application is the user-friendly, functional

ITZ! ITZ!

ITZ! module

ITZ!faxITZ!fax

ITZ!fax.

6 FRITZ!X PC and the Internet

After installing the AVM ISDN CAPI Port Driver faxing is also

possible over the

VM IVM I

VM I

SDN FSDN F

SDN F

X (G3)X (G3)

X (G3) modem. Any fax

application which supports CAPI 2.0 can be implemented.

Voice

The voice functions of

ITZ!X PCITZ!X PC

ITZ!X PC are implemented in the

ITZ!vITZ!v

ITZ!v

x x

x ISDN answering machine. This module can be

expanded with outside telephony software which supports CAPI

2.0.

ISDN Mailboxes

ITZ!comITZ!com

ITZ!com with B-channel setups for X.75 and V.110 protocols

facilitates dialing to ISDN mailboxes. Alternatively, you can

install the AVM CAPI Port Driver and then dial using the

VMVM

SDN MailboSDN Mailbo

SDN Mailbo

es (X.75)es (X.75)

es (X.75) modem or outside terminal programs.

Remote Access Service, Intranet etc.

To take advantage of the services listed above, contact the re-

levant providers for information about access conditions and

settings.

Requirements at the Provider Site / Remote System

To access the Internet or utilize RAS connections successfully,

your provider or remote system (for RAS connections) should

be equipped with digital access and use the same protocol

mechanisms.

The following specific requirements must be met:

• The provider / remote system must have ISDN access.

• The access should support either „synchronous PPP“ (Point-

to-Point Protocol) according to the RFC 1618 standard, or

„asynchronous PPP.“

• Your provider allows user registration through a telephone-

number check and/or PAP/CHAP authentication.

• Optional static or dynamic Internet address assignment.

To keep telephone costs low, use a provider with a local

telephone number.

6 FRITZ!X PC and the Internet

ISDN CAPI Port Driver vs. NDIS WAN CAPI Driver

The possiblities for implementing the above driver concepts are

discussed in detail in the relevant documentation (HLP files).

In terms of user operation with ISDN and Windows, the drivers

compare as follows:

• For Internet providers offering PPP over ISDN („synchronous

PPP“ according to RFC 1618), both the ISDN CAPI Port Driver

and the NDIS WAN CAPI Driver are suitable. Ask your

provider about possible differences.

• For Internet providers without PPP over ISDN services, dialing

is possible with the CAPI Port-Modem „asynchronous PPP

asynchron.“ The ISDN CAPI Port Driver allows you to operate

„special solutions“ through setups in

ITZ!CarITZ!Car

ITZ!Car

d Ud U

d U

SBSB

SB. Ask

your Internet provider for more information. Due to its

system design, the NDIS WAN CAPI Driver cannot support

such functions.

• Both drivers are suitable for access to an RAS server.

• Non-Internet applications such as MS Money 97 or terminal

programs can be used only with the ISDN CAPI Port Driver

(status September 1998).

7 Tips & Tricks

7TIPS & TRICKS

This chapter contains useful advice to simplify working with

ITZ!X PCITZ!X PC

ITZ!X PC and assist in solving minor problems.

Configuring two MSNs for one Telephone

This option allows you to set up two MSNs for one telephone.

For example:

You work from your home, and have the business telephone

number MSN 1 and the private number MSN 2. Telephone 1,

located in your office, is to ring for both business and private

calls, and telephone 2, located in your living room, is to ring

only for private calls. Set MSN 2 only for telephone 2, but both

MSN 1 and MSN 2 for telephone 1.

Keep Call Waiting Suppressed for Telefax and Modem on FRITZ!X PC

Extensions

Do not deactivate the default setting „Suppress call waiting“

for telefax and modem lines. When call waiting is active, telefax

and modem connections may malfunction.

Modem Software and FRITZ!X PC Extensions

If a PC modem is connected to a

ITZ!X PCITZ!X PC

ITZ!X PC extension, please

note the following:

Any settings made for the extension to which the modem is

connected must be configured accordingly in the modem

software. For instance, if the extension is set to automatic

outside dialing for the modem, the modem software may not

configure it as an internal extension.

The above does not apply to PCs connected to

ITZ!X PCITZ!X PC

ITZ!X PC via

serial interface. In the

ITZ!32 ITZ!32

ITZ!32 module settings, the option

„Operation at an extension“ must be deactivated on the „Ex-

tension“ tab to allow

ITZ!X PCITZ!X PC

ITZ!X PC operation directly at the ISDN

basic access.

7 Tips & Tricks

General Error Conditions

Not every error represents an actual defect in

ITZ!X PCITZ!X PC

ITZ!X PC or the

connected terminal devices. This chapter discusses general

error conditions, their causes and possible solutions.

Work through the following checklist before starting operation:

• Check the LEDs on

ITZ!X PCITZ!X PC

ITZ!X PC. The meanings of the

individual LEDs are listed in the „Package Contents“ section

of Chapter 1.

•Is

ITZ!X PCITZ!X PC

ITZ!X PC ready for operation? Make sure that the green

LED labelled „Power“ is lit.

• Check the orange LEDs for extensions 1, 2, 3 and 4:

When an extension is picked up or a connection is active at

an extension, this is indicated by an LED lit orange. Incoming

calls are signalled by a blinking LED.

If the LED for an active extension is not lit, this suggests that

the telephone cable is defective or corrected incorrectly.

• Is the PC cable properly connected to the PC and

ITZ!XITZ!X

ITZ!X

PCPC

PC?

• Is the cable connected to the correct serial interface?

• Check the

ITZ!X PCITZ!X PC

ITZ!X PC setup in the

ITZ!X PCITZ!X PC

ITZ!X PC directory.

• Are the plugs inserted correctly into the socket and into

ITZ!X PCITZ!X PC

ITZ!X PC?

• Is the ISDN cable properly plugged into the ISDN socket at

the NT (Network Terminator) and into

ITZ!X PCITZ!X PC

ITZ!X PC?

• Are the telephone, modem, and telefax cables properly

plugged into

ITZ!X PCITZ!X PC

ITZ!X PC?

• Is the terminal device defective? Test the device at another

ITZ!X PCITZ!X PC

ITZ!X PC extension or on another exchange.

No dial tone

Make sure the extension is configured for automatic outside

dialing rather than as an internal extension (outside dialing

preceded by “0”).

7 Tips & Tricks

No internal dial tone

Make sure that the telephone is configured as an internal

extension (outisde dialing preceded by “0”) rather than for

automatic outside dialing.

Busy signal sounds before number dialed

• If your telephone is set for automatic outside dialing and

you hear a busy signal when you lift the receiver, this means

that all outside lines are busy. In this case it is not possible

to connect to an external number -- you must wait until an

external line becomes free.

• If your terminal device is set up as an extension and you hear

a busy signal after dialing for an outside line (with „0“), this

means that all outside lines are busy. In this case it is not

possible to connect to an external number -- you must wait

until an external line becomes free.

Telefax machine indicates busy line

This means that all outside lines are busy. In this case it is not

possible to connect to an external number -- you must wait until

an external line becomes free.

No modem connections possible

Check the settings in the modem software. Any settings made

for the extension to which the modem is connected must be

configured accordingly in the modem software. For instance, if

the extension is set to automatic outside dialing for the modem,

this setting also must be active in the modem software.

Hold button functions inoperable

Your telephone does not support the hold function.

7 Tips & Tricks

Busy signal sounds at configured extension 30 seconds after lifting

receiver or switching on telefax

This condition is not an error.

ITZ!X PCITZ!X PC

ITZ!X PC aborts operation after

30 seconds if no number is dialed. Start dialing within thirty

seconds of lifting the receiver or starting telefax operation.

No incoming calls received from outside callers

• A third party may have been given an MSN which is not

configured for the extension to which the telephone is

connected. Either plug the telephone or fax into the

extension to which the MSN is assigned or assign the MSN

to the extension to which the device is connected.

• Check whether the extension was assigned an outgoing call

number which does not accept calls. Only those MSNs which

have been activated by the exchange of the service provider

may be transmitted. If a terminal device transmits an MSN

not recognized by the exchange, it transmits instead the first

MSN it knows.

• Check whether calls are being accepted by

ITZ!32ITZ!32

ITZ!32

modules.

All incoming calls accepted by ISDN Controller

Check the settings of the

ITZ!faxITZ!fax

ITZ!fax and

ITZ!vITZ!v

ITZ!v

x x

x programs.

ITZ!faxITZ!fax

ITZ!fax ready for operation? When the option to accept

„all incoming faxes“ is selected on the „ISDN“ tab, no calls will

reach the analog extensions of

ITZ!X PCITZ!X PC

ITZ!X PC.

ITZ!vITZ!v

ITZ!v

x is ready for operation and the option to accept „all

incoming calls“ is selected on the „ISDN“ tab,

ITZ!vITZ!v

ITZ!v

x will

accept all calls after a certain amount of time. In this case no

more calls will reach the analog extensions of

ITZ!X PCITZ!X PC

ITZ!X PC. The

time interval after which

ITZ!vITZ!v

ITZ!v

x takes calls is specified in

the „Answering profile“ in the configuration window. On the

„ISDN“ tab the corresponding answering profile must be

activated for accepting calls.

7 Tips & Tricks

FRITZ!X PC After a Power Outage

When

ITZ!X PCITZ!X PC

ITZ!X PC operation is resumed after a power outage,

the last settings saved will be active.

If the settings made to

ITZ!X PCITZ!X PC

ITZ!X PC were not saved,

ITZ!X PCITZ!X PC

ITZ!X PC

will resume operation using its factory settings.

No Acknowledgement Signal During Programming

Only telephones with touch-tone dialing can be used to program

ITZ!X PCITZ!X PC

ITZ!X PC over the PBX. Programming can not be performed

with pulse-dial telephones with pulse dialing.

Some terminal devices can be switched between pulse and touch-

tone dialing. Check your telephone or fax machine.

Index

acoustic signals 13

analog terminal devices

connecting 15

automatic outside dialing 24

AVM ISDN CAPI Port Driver 42

AVM NDIS WAN CAPI Driver 43

AVM system drivers 42

call back when busy 39

call diversion 26

call forwarding 27

call waiting 36

activate 24

deactivate 24

caller ID

See

Caller ID: enable

suppress 35

calls 13

CAPI Port driver 42

CLIP

See

Caller ID: enable

CLIR

See

Caller ID: suppress

COM interface 18

communication partner

requirements for establishing connection 45

configuring FRITZ!X PC 21

connecting

analog terminal devices 15

cables 14

consultation 36

consultation hold 37

data transmission standards 44

dialing mode

set 24

factory settings 21

activate 31

fax (Group 3) 44

features 11

FRITZ!X PC

configure 21

in the Internet 44

installing 14

function

of hold button 40, 41

of LEDs 12

installation

CAPI drivers 16

FRITZ!32 18

FRITZ!X PC 19

of FRITZ!X PC PBX 14

software 16

installation prerequisites 6

installing FRITZ!X PC 14

internal connection 24

internal dialing

in automatic outside dialing mode 35

when configured as internal extension 35

internal dialing mode 35

Internet 42

Introduction 5

ISDN mail boxes 45

LEDs 12

modem software 47

MSNs

assignments 22

two on one telephone 47

Multiple Subscriber Numbers

See

MSNs

NDIS WAN CAPI Driver 43

Index

operation of PBX 34

outside dialing

automatic dial tone 34

when configured as internal extension 34

with caller ID suppression 35

outside dialing mode 34

package contents

cables 8

plugs 8

sockets 7

PBX

communication 30

data transmission 31

loading data 31

pick up call 40

problems & solutions 47

provider

requirements for establishing connection 45

pulse-dial telephones 41

Remote Access Service, Intranet, X.31 etc. 45

requirements

FRITZ!X PC 10

routing 38

serial interface

configure 19

set dialing mode 24

setting MSNs 22

sockets 7

standards

fax (Group 3) 44

Internet 44

ISDN file transfer 44

ISDN mail boxes 45

Remote Access Service, Intranet, X.31 45

voice 45

suppress caller ID

See

Caller ID: suppress

suppress caller ID (CLIR) 35

system requirements 10

technical data 11

telephone, calling on 34

three-party conference 38

tips & tricks 47

uninstall

CAPI drivers 18

FRITZ!X PC 20

voice 45

AVM FRITZ X PC Handleiding

Hulp nodig? Stel uw vraag in het forum

Misbruik melden

Product:

Spelregels forum

Abonneren

Ontvang uw handleiding per email

Stel vragen via chat aan uw handleiding

Andere handleiding(en) van AVM FRITZ X PC

Uw handleiding is per email verstuurd. Controleer uw email

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

U heeft geen emailadres opgegeven

Uw vraag is op deze pagina toegevoegd

Info