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Appendix
Troubleshooting
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge
light does not come on, refer to the item The charge light is off on this page.
Make sure the battery is fully charged. See Technical specifications on page
73 for battery charging times. For optimum daily performance, return the
cordless handset to the telephone base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows LOW BATTERY, refer to Battery charging on
page 6 for details.
You may need to purchase a new battery. Please refer to Battery installation
on page 5.
The charge light is off.
Make sure the power cord is plugged in correctly and securely.
Make sure the battery is installed correctly in the handset. Follow the
instructions in Battery installation on page 5 to install the battery.
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
Clean the cordless handset and telephone base charging contacts each
month using a pencil eraser or cloth.
I get noise, static, or weak signals even when I’m near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 4). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Other electronic products, such as computers, wireless routers, microwave
ovens and other cordless telephones can interfere with the performance
of your cordless telephone. You may be able to improve the performance
of your telephone by installing the telephone base as far away as possible
from other electronic devices.
Do not install this telephone near a microwave oven or on the same
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
If your telephone is plugged in with a modem or a surge protector, plug
the telephone (or modem/surge protector) into a different location. If this
doesn’t solve the problem, relocate your telephone or modem farther
apart from one another, or use a different surge protector.
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