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Appendix
Troubleshooting
Relocate your telephone base to a higher location. The telephone will have
better reception when installed in a high area.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 4). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
My cordless handset does not ring when I receive a call.
Make sure that the ringer is not turned off. Refer to Ringer volume on
page 11.
Make sure the telephone line cord is plugged securely into the telephone
base and the telephone wall jack. Make sure the power cord is securely
plugged in.
The cordless handset may be too far from the telephone base.
Make sure the battery is fully charged. See Technical specifications on page
73 for battery charging times. For optimum daily performance, return the
cordless handset to the telephone base or charger when not in use.
You may have too many extension telephones on your telephone line to
allow all of them to ring simultaneously. Try unplugging one telephone at
a time until the telephone start ringing.
The layout of your home or office might be limiting the operating range. Try
moving the telephone base to another location, preferably on an upper floor.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
Test a working telephone at the telephone wall jack. If another telephone
has the same problem, the problem is the telephone wall jack. Contact
your telephone service provider (charges may apply).
Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from
electronic devices such as wireless routers, or other cordless telephones.
Completely remove then replace the battery. Place the cordless handset
in the telephone base. Wait for the cordless handset to reestablish its
connection with the telephone base. Allow up to one minute for this to
take place.
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