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Appendix
Troubleshooting
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 4). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
My cordless handset does not ring when I receive a call.
Make sure that the ringer is not turned off. Refer to Ringer volume on page 11.
Make sure the telephone line cord is plugged securely into the telephone base
and the telephone wall jack. Make sure the power cord is securely plugged in.
The cordless handset may be too far from the telephone base.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base when not in use.
You may have too many extension telephones on your telephone line to
allow all of them to ring simultaneously. Try unplugging one telephone at a
time until the telephone starts ringing.
The layout of your home or office might be limiting the operating range. Try
moving the telephone base to another location, preferably on an upper floor.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
Test a working telephone at the telephone wall jack. If another telephone
has the same problem, the problem is the telephone wall jack. Contact your
telephone service provider (charges may apply).
Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away as possible from electronic devices
such as wireless routers, or other cordless telephones.
Completely remove then replace the battery. Place the cordless handset in the
telephone base. Wait for the cordless handset to reestablish its connection
with the telephone base. Allow up to one minute for this to take place.
Your telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
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