Chapter 4: Troubleshooting
4-8
Error Message Action
Unable to compile media library on the
read-only storage device.
1. Eject and disconnect the USB device
from the media player.
2. Connect the USB device to your
computer and make sure the read-only
protection is disabled.
3. Attach the USB device to the media
player again.
Unable to compile media library. Please
check your storage setting.
1. Eject and disconnect the USB device
from the media player.
2. Connect the USB device to your
computer and <what action should be
taken here?>
3. Attach the USB device to the media
player again.
Unrecognized storage device. The USB device model is not supported.
Use another USB device.
Question XX: WD USB HDD
Trouble Shooting
This indicates a system diagnostic
failure. Contact WD Technical Support for
assistance.
This folder is empty. There are no supported media les in the
selected folder. Select another folder that
contains media les of the correct format.
Unable to play the selected le. Please
recreate the le by using the included
media editing software.
There are no supported media les in the
selected folder. Select another folder that
contains media les of the correct format.
1. Eject and disconnect the USB device
from the media player.
2. Connect the USB device to your
computer and make sure the le format
is correct.
You can use the media editing software
included in the WD Documentation CD.
(See “How do I nd media les and create
playlists?” on page 161)
3. Attach the USB device to the media
player again.
