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Customer Service
If you cannot find the remedy for a malfunction in these operating instruc-
tions, please contact your dealer or our customer service department.
Addresses and telephone numbers are listed in the accompanying booklet
"Guarantee Conditions/Customer Service Locations".
Selective ordering of replacement parts can save unnecessary travel and costs.
For this reason always provide the following appliance information:
• Model Name
• Model Number (PNC)
• Serial Number (S-No.)
This information can be found on the serial plate in the interior at the left of
the appliance. We recommend that you enter this information here, so that it
is handy if needed.
Note: The customer bears the costs of unjustified customer service calls even
during the guarantee period.
Technical Terminology
• Refrigerant Liquids that can be used to a generate a cooling effect are
known as refrigerants. They have a relatively low boiling-point, indeed so
low, that the warmth from the food stored in the fridge or freezer can
cause the refrigerant to boil and vaporise.
• Refrigerant Circuit Closed circulation system that contains the refrig-
erant. The refrigerant circuit comprises primarily of an evaporator, a com-
pressor, a condenser and pipe work.
• Evaporator The refrigerant is evaporated in the evaporator. Similar to all
other liquids, refrigerant requires heat to evaporate. This heat is removed
from the interior of the appliance, as a result the interior is cooled. The
evaporator is therefore located inside the appliance or placed in foam
immediately behind the inner wall and thus not visible.
• Compressor The compressor looks like a small drum. It is driven by a
built-in electric motor and is mounted on the base of the appliance at the
rear. The task of the compressor is to draw in vaporised refrigerant from the
evaporator, to compress it, and to pass it on to the condenser.
• Condenser
The condenser normally has the form of a grid. The refrigerant compressed
in the compressor is liquefied in the condenser. During this process, heat is
released to the surrounding air at the surface of the condenser. The con-
denser is mounted on the base of the appliance.
