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NOTE:
In case you forget your password you can deactivate the parental lock
with the master password.
Follow these steps to change the password:
1. Enter the current password with the numeric buttons (Fig. 3/22) on
the remote control in the field “Old Password”.
The screen shows “XXXX” to avoid that unauthorized person can
read the password.
2. Enter the new password with the numeric buttons on the remote
control in the field “New password”.
3. Enter the new password again in the filed “Confirm Password”. Press
ENTER (Fig. 3/18) to confirm.
Troubleshooting
Consult the following table to troubleshoot errors prior to sending the device to customer service.
Errors Cause Solution
Network display light
not on
Lack of power supply
WARNING:
Turn off the device prior to troubleshooting.
Check if the mains plug is connected correctly. If necessary,
test the outlet with another device for functionality.
No power supply/ main switch
turned off
Turn the unit back on again with the main switch
(Fig. 1/16; 2/2).
No screen display TV operation:
Video cable incorrectly connect-
ed.
WARNING:
Turn of the device prior to troubleshooting.
Check the proper position of the video cable. Check if the
plug is plugged tightly into the out let.
No DVD/CD inserted Insert CD/DVD.
DVD/CD incompatible Use compatible media only.
DVD/CD placed upside down
into CD/DVD-compartment
Turn CD/DVD around.
CD/DVD is soiled Clean CD/DVD.
CD/DVD is damaged Use another CD/DVD.
Default settings incorrect Check the default settings of the DVD-Players.
Child safety is activated Deactivate child safety.
No reaction upon
pressing
Power supply issues or static
charge of the device.
Turn off the main switch and disconnect the mains plug. Re-
connect mains plug and turn device on.
