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1
User’s Manual
and Quick Start Guide
Blood Glucose Monitoring System
Haende_waschen
Do Do not
2
3
4
Wash your hands with warm water and soap and
rinse well. Dry your hands thoroughly with a clean
towel before obtaining blood.
Do not perform a blood
glucose test if your fingers
are unwashed, soiled or
sticky (for example, due to
food or drink residue).
Always use a small, fresh and well-formed blood
drop.
Do not perform a blood
glucose test with a smeared
or spread blood drop. Do not
smear the blood drop on the
test area.
Touch the test area gently and steadily when applying
the blood drop. Apply the blood drop to the centre of
the test area.
Do not press the test area
and the finger together.
Avoid trembling or shaky
movements.
Apply the blood drop to the test area immediately
after you have obtained the blood drop. Remove your
finger from the test area when the beep tone sounds
and Test in progress is displayed. Note: You can only
hear the beep tones when they are turned on. See
Setting tones in the User’s Manual.
Do not wait before applying
the blood drop to the test
area. Do not continue to hold
your finger on the test area
after the beep tone sounds
and Test in progress is
displayed.
W
IMPORTANT INFORMATION FOR PERFORMING A BLOOD GLUCOSE TEST
An incorrectly performed blood glucose test may lead to incorrect test results which can cause the wrong therapy recommendation to be made and thus produce serious
adverse health eects. Therefore, follow these instructions carefully to perform a blood glucose test correctly.
IMMEDIATELY!
DO NOT WAIT!
C
© 2015 Roche Diabetes Care
ACCU-CHEK, ACCU-CHEK MOBILE, ACCU-CHEK SMART PIX,
ACCU-CHEK 360° and FASTCLIX are trademarks of Roche.
CONTINUA, the CONTINUA logos and CONTINUA CERTIFIED are trademarks,
service marks, or certification marks of the Continua Health Alliance.
CONTINUA is a registered trademark in some, but not all countries in which
this product is distributed.
The USB-IF Logos are trademarks of Universal Serial Bus Implementers
Forum, Inc.
M
Roche Diabetes Care GmbH
Sandhofer Strasse 116
68305 Mannheim, Germany
www.accu-chek.com
07438877001(01) – 2015-05 M_Version02_Rev3
0
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W
The Accu-Chek Mobile
meter and Accu-Chek
FastClix finger pricker are
intended for patient self-
monitoring by an
individual person only.
They must not be used to
test blood glucose from
more than one person as
they do not incorporate any
features to guard against
cross-infection. The meter
and the finger pricker are
not to be shared between
family members or used by
healthcare professionals to
obtain blood or test blood
glucose from more than one
person.
This Quick Start Guide does
not replace the detailed
User’s Manual for your
Accu-Chek Mobile blood
glucose monitoring system.
Be sure to comply with the
safety information in the
User’s Manual and in the
package insert of the test
cassette.
1 Release button (priming
and pricking)
2 Power and enter button
3 Down/Up buttons
4 Window showing number
of available lancets
5 Lever for loading a new
lancet
6 Rotatable cap for setting
the penetration depth
7 Tip cover, closed (below
right: open)
8 Test area (at the tip of the
cassette ready for a test)
9 Lancet drum
0 Slide button to release
the finger pricker
q Slide button to open the
cassette compartment
cover
w Tip cover
e Test cassette
Why
An incorrectly performed blood
glucose test may lead to falsely
elevated blood glucose results
and thereby delivery of an
inappropriately high insulin
amount. Falsely elevated test
results are caused by the
following:
• Fingers are unwashed, soiled
or sticky.
• If the blood drop spreads on
the finger or if the blood drop
becomes smeared on the test
area, the risk of contamination
of the test area increases (for
example, due to food or drink
residue on the finger).
• The test area is pressed
against the finger.
• Trembling or shaky
movements during the blood
glucose test.
• The blood glucose test is not
performed immediately or the
finger stays on the test area
for too long. Pay attention to
the beep tone. The beep tone
helps you to obtain a reliable
test result.
Quick Start Guide
Start Here
ExA LAN
Approved according to „SOP 04.07.04 – elwo“! The Signature will not be printed!
ONR 7192 – 4all 4692 V4/1 – man_07438877001_01_EN_154x127mm – Black
(2015) Frau Ritzerfeld V4/2 – man_07438877001_01_EN_154x127mm – Cyan
Prüfmittelnummer n/a V4/3 – man_07438877001_01_EN_154x127mm – Magenta
V4/4 – man_07438877001_01_EN_154x127mm – Yellow
man_07438877001_01_EN.indd 5-6 13.05.2015 16:22:11
kim_manual_0270
kim_manual_0090
Open the test cassette box at
the perforation. Take out the
plastic container.
Remove the new test cassette
from the plastic container.
Open the tip cover.
kim_manual_0240
Push the slide button for the
cassette compartment cover
upwards in the direction of the
arrow.
Insert the test cassette in the
meter. Press the cassette
compartment cover closed.
Close the tip cover.
Pull the protective strip of the
batteries backwards out of the
meter. Remove the protective
film from the display.
kim_manual_0180
Press for about 2seconds
until the meter turns on.
Use
to select a language
(highlighted in yellow).
Press
.
Press
.
kim_manual_0390
Remove the cap from the finger
pricker.
Do not remove the lancet drum
until all 6lancets have been
used.
kim_manual_0400
kim_manual_0410
Insert the new lancet drum,
white end first.
Place the cap back on again.
The cap is on correctly when it
is pushed back as far as it will
go, and you hear and feel it
click into place.
Rotate the cap until the desired
penetration depth lines up with
the indicator.
Tip: When obtaining blood, start
with a medium penetration
depth, such as 3.
Loading a new lancet: Prepare
the finger pricker for obtaining
blood again.
Push the lever
1
in direction A
and then back again in
directionB.
Wash your hands with warm
water and soap and rinse well.
Dry your hands thoroughly with
a clean towel before you obtain
blood.
Before you perform a blood
glucose test: Observe the
important instructions on
performing a blood glucose test.
Open the tip cover. Press the finger pricker firmly
against the selected puncture
site.
Press the release button all the
way down.
Touch the centre of the test
area gently and steadily with
the blood drop.
Testing is complete after
approximately 5seconds. Read
the test result and close the tip
cover.
1
3
2
Take your finger away from the
test area as soon as Test in
progress appears on the screen.
1
4
2
5
3
6
7 8 9
1. Starting to use the blood glucose monitoring system 2. Preparing the finger pricker 3. Performing a blood glucose test Customer Support and Service Centre
The lancet drum is properly
inserted when it is completely
inside the finger pricker and
only the front edge protrudes.
H
The cap can only be easily
placed on up to the stop
position when the lancet drum
is completely inside the finger
pricker. Do not use force to
place the cap on. This might
damage the cap and finger
pricker. Instead, correct the
position of the lancet drum.
kim_manual_0260
Last update: 2015-02
C
© 2015 Roche Diabetes Care
ACCU-CHEK, ACCU-CHEK MOBILE and
FASTCLIX are trademarks of Roche.
M
Roche Diabetes Care GmbH
Sandhofer Strasse 116
68305 Mannheim, Germany
www.accu-chek.com
tear here
Australia
Accu-Chek Enquiry Line: 1800 251 816
Pump Support: 1800 633 457
www.accu-chek.com.au
Singapore
Accu-Chek ExtraCare line: 6272 9200
www.accu-chek.com.sg
United Kingdom
Roche Diabetes Care Limited
Charles Avenue, Burgess Hill
West Sussex, RH15 9RY, United Kingdom
Accu-Chek Customer Careline
1)
UK Freephone number: 0800 701 000
ROI Freephone number: 1 800 709 600
1)
calls may be recorded for training purposes
www.accu-chek.co.uk
www.accu-chek.ie
07438877001(01) – 2015-05 M_Version02_Rev3
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User’s Manual
Blood Glucose Monitoring System
ONR 7192 – 4all 4692 V2/1 – man_07438877001_01_EN_154x127mm – Black
(2015) Frau Ritzerfeld V2/2 – man_07438877001_01_EN_154x127mm – PMS 287 CVC
Prüfmittelnummer n/a
man_07438877001_01_EN.indb 1 11.05.2015 14:05:11
2
These instructions for use feature the following 3 symbols:
W
This symbol indicates a possible risk of injury
or of damage to your own health or to the
health of others.
H
This symbol draws attention to actions that could
result in damage to the meter, the test
cassette or the finger pricker.
i
This symbol draws your attention to important
information.
W
Keep the blood glucose monitoring system and
all its components away from children under the
age of 3 years. There is a risk of suocation if
small parts (e.g. covers, caps or similar objects)
are swallowed.
Last update: 2015-02
man_07438877001_01_EN.indb 2 11.05.2015 14:05:11
3
Intended use
Accu-Chek Mobile blood glucose meter
Meter for quantitative determination of blood glucose values in fresh capillary blood using
Accu-Chek Mobile test cassettes.
Suitable for self-testing only.
W
• The Accu-Chek Mobile meter and Accu-Chek FastClix finger pricker are intended for patient
self-monitoring by an individual person only.
They must not be used to test blood glucose from more than one person as they do not incorporate
any features to guard against cross-infection. The meter and the finger pricker are not to be shared
between family members or used by healthcare professionals to obtain blood or test blood glucose
from more than one person. This meter and finger pricker are therefore not suitable for professional
use in healthcare facilities and institutions.
• Visually impaired people must be assisted by a sighted person when performing a blood glucose
test.
Accu-Chek FastClix finger pricker
Finger pricker with adjustable penetration depth for obtaining capillary blood from the fingertip with
Accu-Chek FastClix lancet drums and, when a special AST cap is used, also from alternative sites
(AST = alternative site testing), such as the palm.
W
The Accu-Chek FastClix finger pricker is intended for personal use only!
It may only be used by one and the same person for obtaining blood.
There is a risk of infections being transmitted if the finger pricker is used by other people, even by
family members, or if healthcare professionals use this finger pricker to obtain blood from dierent
people. This finger pricker is therefore not suitable for professional use in healthcare facilities and
institutions.
man_07438877001_01_EN.indb 3 11.05.2015 14:05:11
4
Contents
Intended use � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3
The major features � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5
About this User’s Manual � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
1 Getting to know your meter and finger pricker ������������������������������������7
2 Steps before testing �������������������������������������������������������14
3 Preparing the finger pricker �������������������������������������������������21
4 Performing a blood glucose test ����������������������������������������������27
5 Selecting settings ���������������������������������������������������������45
6 Using the meter as a diary ��������������������������������������������������64
7 Analysing test results on the PC ����������������������������������������������70
8 Acoustic mode �����������������������������������������������������������89
9 Checking the meter ��������������������������������������������������������94
10 Tools menu �������������������������������������������������������������101
11 Cleaning the blood glucose monitoring system ���������������������������������107
12 Changing the batteries ����������������������������������������������������114
13 Testing and storage conditions ����������������������������������������������117
14 Messages and problems ���������������������������������������������������120
15 Discarding the blood glucose monitoring system ��������������������������������129
16 Technical data �����������������������������������������������������������130
17 System components ������������������������������������������������������133
18 Customer Support and Service Centre ����������������������������������������134
19 Index ������������������������������������������������������������������135
20 Explanation of symbols ����������������������������������������������������138
21 Appendix ���������������������������������������������������������������140
man_07438877001_01_EN.indb 4 11.05.2015 14:05:11
5
The major features
• Test cassette instead of test strips
50 test areas on a continuous tape
• Test
Test starts by opening the tip cover
• Measuring time
About 5seconds for a test, depending on the
blood glucose concentration
• Docked finger pricker
Use the finger pricker in its docked or undocked
state
• Finger pricker with lancet supply
6sterile lancets in a lancet drum
• Automatic coding
Meter is automatically coded
• Control over amount of blood
Meter detects the amount of blood that is
necessary
• Luminous display
Yellow display on black background
• Text-supported operation
Meter takes you through all operation steps
• Menu-driven operation
Menu-driven settings and functions
• Reminder
A total of 7 reminders and 4 test reminders
• Target range for test results
Personal target range for blood glucose values
• Flagging of results
Flagging results with symbols
• Memory
2,000 memory locations available
• Data analysis on a PC
Display and analysis of data on a PC
• Data transfer
USB port for data transfer
• Error messages
Displays an error code and a message
man_07438877001_01_EN.indb 5 11.05.2015 14:05:11
6
CLICK
About this User’s Manual
Read this User’s Manual carefully and completely before testing blood glucose for the first time. If you
have any questions, contact the customer support and service centre (see page134).
These instructions for use provide you with the information you need to operate and care for your meter
and finger pricker, and for troubleshooting. Be sure to operate the meter and the finger pricker correctly
as well as to observe the operating instructions.
Note: All dates, times or results displayed on the screens in this User’s Manual are intended only as
examples. Results are displayed in the unit mmol/L, dates in the format Day.Month.Year and times in
24-hour format.
You can only hear the beep tones of the meter when they are turned on and the volume level is not set to
1 (Mute). This User’s Manual presumes that the beep tones are turned on (see Setting tones page49).
All instructions appear as shown in the example below.
Press the cassette
compartment cover closed.
The cassette compartment cover
must close with an audible
CLICK.
1
Title bar of the illustration with
number or illustration title
Illustration of the instructions
Instructions (bluefont)
Information on instructions
(blackfont)
man_07438877001_01_EN.indb 6 11.05.2015 14:05:12
7
1
Getting to know your meter and finger pricker
Getting to know your meter and finger pricker
Overview of meter
6
1
2
7
8
9
e
r
3
4
5
0
q
w
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8
Getting to know your meter and finger pricker
1
Overview of finger pricker
t Release button (priming and pricking)
z Lever for loading a new lancet
u Lancet drum containing 6 lancets
i Numerical values for penetration depths
(11 settings)
o Rotatable cap for setting the penetration depth
p Pin-hole opening for lancet
a Penetration depth indicator
s Window showing number of available lancets
1 Battery door (above right: open)
2 Batteries (see page114 and page130 for
information on possible battery types)
3 Display
4 Finger pricker (docked)
5 Power and enter button
6 Down/Up buttons
7 Tip cover, closed (below right: open)
8 Test area (at the tip of the cassette, ready for
atest)
9 USB port – interface to be used for data
analysis on a computer (below left: open USB
port)
0 Type plate
q Slide button to release the finger pricker
w Slide button to open the cassette compartment
cover
e Cassette compartment cover (below right:
open)
r Test cassette (in place in the meter)
t
z
i
u
p
a
s
o
man_07438877001_01_EN.indb 8 11.05.2015 14:05:22
9
1
Getting to know your meter and finger pricker
Using the buttons and menus
This chapter tells you how to use the buttons to operate the meter and navigate through the menus, how
the menus are structured and what the dierent symbols in them mean.
Meter buttons
Button Name Symbol Function
Power button,
enter button
This button allows you to:
• Turn the meter on or o; to do so, press and hold
the button (for approx. 2seconds)
• Execute the command displayed on the screen
above the button (press and release the button
only)
Example: The
command selects
the option highlighted in the menu.
1
Down button
This button 1 allows you to:
• Navigate down in a menu or list
• Decrease numerical values
2
Up button
This button 2 allows you to:
• Navigate up in a menu or list
• Increase numerical values
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10
Getting to know your meter and finger pricker
1
Menu structure of the meter
1 Menu
2
T
itle of a screen or menu
(for example, Settings)
3 The symbol means that there are more
options listed above the first visible option.
4
The command displayed here
(for example,
Select
) will be executed when
you press the
button. The command that is
shown depends on the current screen.
5 The symbol means that there are more
options listed below the last visible option.
6 A selected option is highlighted with a yellow
bar. If you press the
button, this option will
be selected.
7 The
symbol indicates that the function
(for example, Reminders) is on.
8 The
symbol indicates that the function
(for example, Tones) is o.
9 Unselected option in the menu.
0 The options in the main menu and the
Language option in the Settings menu have
asymbol on their left-hand side to identify the
menu item should the language accidentally
change to one that you do not understand
(
for Language for example).
0
9
8
7
6
345
1
2
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11
1
Getting to know your meter and finger pricker
Operation
4
Opening the menu
Select 4 (press and release the
button) selects the highlighted
Time/Date option from the
Settings menu. The Time/Date
menu opens 5.
1
Turning the meter on
Pressing and holding the button
(for approx. 2seconds) 1
turns the meter on.
After the display check, the
meter first displays the number
of tests still available on the test
cassette and then opens the
main menu.
2
3
Turning the meter o
Select 2 (press and release the
button) selects the highlighted
Turn o command (
).
Or
Press and hold the
button until
all bars on the screen are filled
(approx. 2seconds) 3.
The meter turns o after
displaying the number of tests
still available.
5
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12
Getting to know your meter and finger pricker
1
Cancelling settings or operations
( ) Cancel is highlighted.
OK 0 (press and release the
button) cancels the setting you
made.
Cancel q (press and release the
button) cancels the operation
(data transfer).
Confirming settings or operations
Confirm ( ) 8 is highlighted.
OK 9 (press and release the
button) confirms the setting
you made.
Returning to a higher-level menu
Back 6 (press and release the
button) opens the higher-level
menu 7 of the currently
displayed menu.
7
9
8
6
0 q
man_07438877001_01_EN.indb 12 11.05.2015 14:05:26
13
1
Getting to know your meter and finger pricker
u
z
Turning functions on or o
A tick z in front of an option
means that the function is on.
A checkbox
u in front of an
option means that the function is
o.
Select (press and release the
button) sets (= on) or removes
(= o) the tick.
Changing numerical values
Pressing the button r
increases the numerical value.
Pressing the
button t
decreases the numerical value.
Pressing the button once
increases or decreases the
number by 1. If you press and
hold the button, the number
continues to count until you
release the button.
e
Navigating between input fields
Continue (press and release the
button) switches from month
w to year e.
w
r t
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14
Steps before testing
2
Steps before testing
Checking the unit of measurement
Blood glucose results can be displayed in two dierent units of measurement (mg/dL or mmol/L).
Consequently, there are two dierent versions of the same meter. Check that your meter displays the unit
of measurement you are accustomed to. You can find the unit of measurement 1 that your meter
displays on the type plate on the back of your meter. If you do not know which unit of measurement is
correct for you, ask your healthcare professional.
W
The unit of measurement that your meter displays cannot be changed. If the wrong unit of
measurement is printed on the type plate, contact the customer support and service centre (see
page134). Using the wrong unit of measurement may cause misinterpretation of your test results and
can cause the wrong therapy recommendation to be made, and thus produce serious adverse health
eects.
mmol/L
Type plate
1
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15
2
Steps before testing
Inserting the first test cassette
Before using your new meter for the first time, you must insert a test cassette.
Insert the very first test cassette in the meter before you remove the protective strip from the batteries
and start using the meter.
W
• Read the test cassette package insert. It contains further important information, for example, on
storage and possible causes of incorrect test results.
• If the plastic container or the foil cover of the test cassette is damaged, you must not use the test
cassette. Otherwise, there is a risk that you might obtain incorrect test results. Incorrect test results
can cause the wrong therapy recommendation to be made and thus produce serious adverse health
eects.
• Only open the plastic container when you want to insert the test cassette in the meter. The unopened
plastic container protects the test cassette against damage and moisture.
i
A table is printed on the test cassette box which shows the permitted results for control tests (checking
the meter with glucose control solution). The meter automatically checks whether the result of a control
test is correct (see page 98). If you want to check the control result yourself as well, you can do this
with this table. Keep the test cassette box in case you need it for this purpose. Note that the table only
applies to test cassettes in this box. For test cassettes from other boxes, other tables apply.
man_07438877001_01_EN.indb 15 11.05.2015 14:05:28
16
Steps before testing
2
kim_manual_0240
5
Push the slide button for the
cassette compartment cover
upwards in the direction of the
arrow.
The cassette compartment cover
opens.
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4
Turn the meter over so that the
back is facing upwards.
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3
Open the tip cover.
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6
Insert the test cassette in the
meter with the silver side facing
upwards.
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21
Remove the test cassette from
the plastic container.
Open the test cassette box at the
perforation. Take out the plastic
container.
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17
2
Steps before testing
9
Close the tip cover.Press the cassette compartment
cover closed.
The cassette compartment cover
must close with an audible
CLICK.
CLICK
7
Close the cassette compartment
cover.
8
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18
Steps before testing
2
Removing protective film and strip
The meter display is covered with a protective film and the meter’s battery contacts with a protective
strip.
kim_manual_0330
2
Pull the protective strip of the
batteries backwards out of the
meter.
kim_manual_0320_no screen
1
Remove the protective film from
the display.
Validity of the test cassette
The validity of the test cassette depends on the use by period and the use by date.
Use by period: The period in which the test cassette must be used up after the foil cover of the plastic
container was opened. The use by period in days is printed on the box and in the package insert of the
test cassette next to the
symbol.
Use by date: Date until which a test cassette sealed in the plastic container is valid. The use by date is
shown on the box of the test cassette or foil cover next to the symbol
.
If either of the two dates – use by period or use by date – is exceeded, you will not be able to perform
any more tests with this test cassette.
If you start a test and the validity of the test cassette will soon expire or has already expired, a message
appears to inform you.
The first message appears 10days before the validity expires, the others follow 5, 2 and 1day(s) before
expiry (see Error messages page124).
If the validity of the test cassette has expired, a message appears (see Error messages page124).
man_07438877001_01_EN.indb 18 11.05.2015 14:05:37
19
2
Steps before testing
Setting the language
The meter automatically prompts you to set the language the first time you turn it on. When you turn the
meter on for the first time, the language selection menu is automatically displayed. You can either select
the default language or replace it with a dierent language.
2
Press to confirm the selected
language.
The meter then runs a display
check.
1
Use to select a language.
Press
to select the desired
language.
The meter displays the language
you have selected.
i
If you selected the wrong
language by mistake you can
change this setting later (see
Making settings page47).
The Language menu is marked
with the symbol
.
man_07438877001_01_EN.indb 19 11.05.2015 14:05:38
20
Steps before testing
2
Check if there are any
irregularities in the checkerboard
pattern
1
(see Performing a
display check page101).
The meter automatically exits the
display check after about
2seconds.
4
The meter displays the number
of tests in the test cassette that
are still available.
Afterwards the main menu is
shown.
Now you can decide what you
want to do (for example, turn the
meter o, perform a blood
glucose test or make settings).
W
If there are irregularities in the
checkerboard pattern, results
might not be displayed
correctly. In this case, contact
the customer support and
service centre (see page 134).
3
1
man_07438877001_01_EN.indb 20 11.05.2015 14:05:38
21
3
Preparing the finger pricker
Preparing the finger pricker
You can use the finger pricker to obtain blood from a fingertip. You can set the penetration depth to
11 dierent levels to suit the individual texture of your skin.
You insert a new lancet drum with 6 sterile lancets into the finger pricker. You can obtain blood with a
sterile lancet 6 times before the lancet drum needs changing.
You can use the finger pricker either docked on to the meter or separately from the meter.
You can also use the finger pricker to obtain blood from other (alternative) sites. For this purpose, you
need a special AST cap, which enables you to obtain capillary blood from alternative sites.
If you would like to order an AST cap, contact the customer support and service centre (see page 134).
W
• The Accu-Chek Mobile meter and Accu-Chek FastClix finger pricker are intended for patient
self-monitoring by an individual person only.
They must not be used to test blood glucose from more than one person as they do not incorporate
any features to guard against cross-infection. The meter and the finger pricker are not to be shared
between family members or used by healthcare professionals to obtain blood or test blood glucose
from more than one person. This meter and finger pricker are therefore not suitable for professional
use in healthcare facilities and institutions.
• Wear and tear of the materials can lead to malfunction of the device. In extreme cases a lancet can
protrude from the cap so that injury cannot be completely ruled out. You should therefore handle the
finger pricker with particular care once a lancet drum has been inserted.
H
• Only use the Accu-Chek FastClix finger pricker with Accu-Chek FastClix lancet drums. Using any
other lancets or lancet drums may severely damage the finger pricker or impair its function.
• A used Accu-Chek FastClix lancet drum has a built-in locking mechanism. You cannot reinsert a
lancet drum that has already been removed. Used lancet drums must not be reused.
man_07438877001_01_EN.indb 21 11.05.2015 14:05:38
22
Preparing the finger pricker
3
kim_manual_0390
2
Remove the cap from the finger
pricker.
1
Take a new lancet drum 1.
You can recognise used lancet
drums by the red stripe 2.
2
kim_manual_0410
4
Place the cap back on again.
The cap is on correctly when it is
pushed back as far as it will go,
and you hear and feel it click into
place.
kim_manual_0400
3
Insert the new lancet drum,
white end first.
The lancet drum is properly
inserted when it is completely
inside the finger pricker and only
the front edge protrudes.
W
You must not insert the lancet
drum into the finger pricker
and simultaneously press the
release button or hold the
finger pricker with the release
button resting on a surface
such as a table top. This could
release a lancet and
inadvertently cause injury.
H
The cap can only be easily
placed on up to the stop
position when the lancet drum
is completely inside the finger
pricker. Do not use force to
push the cap on. This could
damage the cap and finger
pricker. Instead, correct the
position of the lancet drum.
• 1
man_07438877001_01_EN.indb 22 11.05.2015 14:05:42
23
3
Preparing the finger pricker
Setting the penetration depth
You can set the penetration depth of the lancet to 11 dierent levels. The levels are divided into 6 half-
settings and 5 whole settings (0.5–5.5, 0.5 is the lowest, 5.5 is the highest). Set the penetration depth
suitable for you. This allows virtually pain-free collection of blood and control over the amount of blood
needed. The penetration depth indicator on the finger pricker (silver square) indicates the current
penetration depth setting. The higher the number, the greater the penetration depth. The half-settings are
located between the numbers.
If you have no experience with using this finger pricker, we recommend a medium penetration depth
setting such as 3.
kim_manual_0430
Rotate the cap until the desired
penetration depth is level with
the indicator.
Settings
1
= penetration depth indicator
2
= half-setting
• 1
• 2
man_07438877001_01_EN.indb 23 11.05.2015 14:05:44
24
Preparing the finger pricker
3
Loading a new lancet
When you have inserted a new lancet drum, a new lancet is automatically ready for use.
If you have already used the finger pricker to obtain blood, you will need a new lancet the next time you
obtain blood. The following steps show you how to load a new lancet:
2
The window
2
on the side of the
finger pricker now shows one
less available lancet (for
example, 5 instead of previously
6).
Push the lever
1
in direction A
and then back again in direction
B.
H
If the number 1 appears in the
window showing the number of
available lancets
2
, the lever
1 will be blocked by a locking
mechanism. Do not force the
lever beyond this locking
mechanism as this will damage
the finger pricker. Instead,
replace the lancet drum with a
new one.
• 2
kim_manual_0440
• 1
1
A
B
man_07438877001_01_EN.indb 24 11.05.2015 14:05:46
25
3
Preparing the finger pricker
Replacing the lancet drum
When you have used the sixth and last lancet, the number 1 appears in the window on the finger pricker.
Replace the lancet drum with a new one.
H
A used lancet drum has a built-in locking mechanism and cannot be reused.
i
Used lancet drums can be disposed of in household waste if no other regulations apply locally.
kim_manual_0400
3
Insert a new lancet drum, white
end first.
Place the cap back on again.
Keep in mind the information on
page 22.
kim_manual_0480
2
Pull the lancet drum out of the
finger pricker.
kim_manual_0470
1
Remove the cap from the finger
pricker.
man_07438877001_01_EN.indb 25 11.05.2015 14:05:49
26
Preparing the finger pricker
3
Undocking the finger
pricker
kim_manual_0500
2
Slide the finger pricker out in the
direction of the arrow.
kim_manual_0490
1
Push the slide button for the
finger pricker in the direction of
the arrow as far as it will go.
Hold the slide button in that
position.
kim_manual_0512
1
When docking the finger pricker,
the tracks of the finger pricker
1 and those of the meter 2
must interlock.
kim_manual_0520
2
Slide the finger pricker along the
side of the meter in the direction
of the arrow until it slots into
place.
• 1
• 2
Docking the finger pricker
man_07438877001_01_EN.indb 26 11.05.2015 14:05:50
27
4
Performing a blood glucose test
Performing a blood glucose test
Once you have inserted a lancet drum into the finger pricker and set the penetration depth, you can start
to perform a blood glucose test.
W
Important information for performing a blood glucose test
Performing a blood glucose test incorrectly may lead to incorrect test results which can cause the
wrong therapy recommendation to be made and thus produce serious adverse health eects.
Therefore, follow these instructions carefully to perform a blood glucose test correctly.
W
Visually impaired people must be assisted by a sighted person when applying a blood drop.
If you are using the acoustic mode: Pay attention to the beep tones. Read the Acoustic mode chapter
carefully (see page89).
i
When the meter prompts you to apply a blood drop, you have about 2minutes to apply blood to the test
area. If you do not apply blood during this time, the meter turns itself o and the test area will be lost.
man_07438877001_01_EN.indb 27 11.05.2015 14:05:51
28
Performing a blood glucose test
4
Haende_waschen
Do
1
2
3
4
Wash your hands with warm
water and soap and rinse well.
Dry your hands thoroughly with a
clean towel before obtaining
blood.
Always use a small, fresh and
well-formed blood drop.
Touch the test area gently and
steadily when applying the blood
drop. Apply the blood drop to the
centre of the test area.
Apply the blood drop to the test
area immediately after you have
obtained the blood drop. Remove
your finger from the test area
when the beep tone sounds and
Test in progress is displayed.
Note: You can only hear the beep
tones when they are turned on.
See Setting tones page49.
IMMEDIATELY!
man_07438877001_01_EN.indb 28 11.05.2015 14:06:05
29
4
Performing a blood glucose test
Do not
Do not perform a blood glucose
test if your fingers are
unwashed, soiled or sticky
(for example, due to food or drink
residue).
An incorrectly performed blood
glucose test can lead to falsely
elevated blood glucose results
and thereby delivery of an
inappropriately high insulin
amount. Falsely elevated test
results are caused by the
following:
• Fingers are unwashed,
soiled or sticky.
• If the blood drop spreads on
the finger or if the blood
drop becomes smeared on
the test area, the risk of
contamination of the test
area increases (for example,
due to food or drink residue
on the finger).
• The test area is pressed
against the finger.
• Trembling or shaky
movements during the
blood glucose test.
• The blood glucose test is
not performed immediately
or the finger stays on the
test area for too long. Pay
attention to the beep tone.
The beep tone helps you to
obtain a reliable test result.
Do not perform a blood glucose
test with a smeared or spread
blood drop. Do not smear the
blood drop on the test area.
Do not press the test area and
the finger together. Avoid
trembling or shaky movements.
Do not wait before applying the
blood drop to the test area. Do
not continue to hold your finger
on the test area after the beep
tone sounds and Test in progress
is displayed.
DO NOT WAIT!
Why
man_07438877001_01_EN.indb 29 11.05.2015 14:06:17
30
Performing a blood glucose test
4
Starting a blood glucose test
There are 2 ways to start a blood glucose test: By opening the tip cover (A) or from the Main menu (B).
A – Starting a blood glucose test by opening the tip cover:
3
The number of available tests 2
and the prompt to wash your
hands 3 are shown in
succession.
At the same time the meter
advances a test area to the tip of
the cassette.
H
Do not touch the tip of the
cassette while a test area is
being advanced and do not
approach the tip of the
cassette with any objects.
Check that there are no
irregularities in the checkerboard
pattern 1 (see also Performing
a display check page101).
kim_manual_0090
1
Open the tip cover.
If the meter was turned o, it
now turns on.
A beep tone sounds and the
meter runs a display check.
2 3
1
2
man_07438877001_01_EN.indb 30 11.05.2015 14:06:18
31
4
Performing a blood glucose test
Shortly after the test area has been advanced, the prompt Apply drop appears and a beep tone sounds
again.
You can also open the tip cover if the meter is already turned on. In this case, the meter then switches to
Test. There are the following exceptions:
• If you are in the Settings menu entering a number (for example, to change the time) or in a selection
list (for example, to change the volume): In this case, when you open the tip cover you will be asked
whether you really want to perform a test (see Messages and problems page121).
• You had turned the meter on using the
or button (see Using the meter as a diary page65 or
Tools menu page103): In this case, the meter does not switch to Test. You must first turn the meter
o. Then you can start the blood glucose test.
• You are in the PC analysis menu and have started an analysis from Data transfer or Reports.
B – Starting a blood glucose test from the Main menu:
3
Open the tip cover.
Press
if you want to cancel the
test.
2
Use to select Test ( ).
Press
.
If the tip cover is closed, the
prompt Open tip cover appears
on the screen.
1
If the meter is o:
Turn the meter on with
.
Main menu appears on the
screen.
man_07438877001_01_EN.indb 31 11.05.2015 14:06:19
32
Performing a blood glucose test
4
4
After the prompt wash your hands 1, a new test area is advanced 2 and the prompt Apply drop 3
appears.
1 2 3
man_07438877001_01_EN.indb 32 11.05.2015 14:06:19
33
4
Performing a blood glucose test
Obtaining a blood drop
In general, you can obtain blood from any finger. Certain fingers can be unsuitable if, for example, a skin
or fingernail infection is present. We recommend obtaining capillary blood from the sides of the fingertips
as these areas are the least sensitive to pain.
W
• Use a new lancet each time you obtain blood. This reduces the risk of infection and blood collection
remains virtually pain free.
• Only use the finger pricker when the cap is attached. If the cap is not attached, the lancet penetrates
too deeply and the puncture may cause discomfort.
2
Massage the finger in the
direction of the fingertip to
encourage a blood drop to form.
Apply the blood drop to the test
area immediately after you have
obtained the blood drop.
H
Do not wait before applying the
blood drop to the test area.
1
Press the finger pricker firmly
against the selected puncture
site.
Press the release button all the
way down.
The lancet is primed and
released in one step. The lancet
penetrates the skin.
The amount of blood that
emerges at the puncture site
depends on the penetration
depth and the pressure used to
hold the finger pricker against
the skin.
If not enough blood emerges,
apply more pressure with the
finger pricker the next time you
obtain blood. If that is not
sucient, increase the
penetration depth progressively
too.
If too much blood emerges,
reduce the penetration depth.
The blood drop must be large
enough and well formed.
man_07438877001_01_EN.indb 33 11.05.2015 14:06:21
34
Performing a blood glucose test
4
Applying the blood drop
You can hold the meter in your hand or lay it down while you apply blood to the test area.
Testing is complete after
approx. 5 seconds, depending on
the blood glucose concentration.
The test result appears on the
screen and the beep tone
sounds. The meter saves the test
result at the same time. The used
test area is transported away
from the tip of the cassette.
If you want to flag the test result,
do not turn the meter o (see
Flagging results page37).
Close the tip cover to turn the
meter o.
2
Remove your finger from the test
area when the beep tone sounds
and Test in progress is displayed.
The test area has drawn up
enough blood and the beep tone
sounds. The hourglass symbol
indicates that the test is in
progress.
i
You can only hear the beep
tones when they are turned on
(see Setting tones page49).
Apply the blood drop to the
centre of the test area.
Touch the blood drop to the test
area gently.
H
• Do not hold the meter with
the test area pointing
upwards.
• Do not press the test area
and the finger together.
• Avoid trembling or shaky
movements.
The blood drop is drawn up by
the test area.
31
man_07438877001_01_EN.indb 34 11.05.2015 14:06:25
35
4
Performing a blood glucose test
Symbols associated with test results
The following symbols can be displayed together with the test result:
Symbol Meaning
The batteries are almost out of power.
The temperature during the test was outside the permitted range of
+10to+40°C.
The test result is higher than the upper limit of the target range set.
The test result is lower than the lower limit of the target range set.
man_07438877001_01_EN.indb 35 11.05.2015 14:06:25
36
Performing a blood glucose test
4
Symbols instead of test results
The meter measures blood glucose values in the interval from 0.6 to 33.3mmol/L. If the test result is
outside this interval, one of the following symbols is displayed:
Symbol Meaning
The test result is lower than 0.6mmol/L.
The test result is higher than 33.3mmol/L.
W
• The screen may indicate that your blood glucose value is very low (possibly a severe
hypoglycaemia). The screen
may indicate that your blood glucose value is very high (possibly a
severe hyperglycaemia).
• Follow the relevant instructions given by your healthcare professional immediately and repeat the
test.
• If you are using the acoustic mode: See page91 for the beep tones for the symbols
and .
man_07438877001_01_EN.indb 36 11.05.2015 14:06:26
37
4
Performing a blood glucose test
Flagging results
You can flag results to describe certain events connected to this result or particular characteristics of the
result. You can only flag a result while the result is still displayed after a test.
Flagging a result
Press .
The Set flag menu is displayed. You can flag the test result here. There are 4 dierent flags to choose
from. The symbol for the flag that has been activated is displayed to the right above the result. The test
result in the above example is flagged with the symbol
Other 1.
1
man_07438877001_01_EN.indb 37 11.05.2015 14:06:26
38
Performing a blood glucose test
4
You have the choice of the following 4 flags:
Symbol Meaning
Before meal (apple symbol):
For test results that you obtained from tests before meals.
After meal (apple core symbol):
For test results that you obtained from tests after meals.
Other (asterisk symbol):
You can define the meaning of this flag yourself.
Control test (applicator symbol):
For control tests in which you applied control solution to the test area instead of blood.
man_07438877001_01_EN.indb 38 11.05.2015 14:06:26
39
4
Performing a blood glucose test
You can add the following flags to a test result at the same time:
• Other and Before meal
• Other and After meal
You cannot flag a test result with Before meal and After meal at the same time.
You can change (add or remove) flags again as long as you are still in the Set flag menu. As soon as you
leave the menu, the flags chosen are saved and can no longer be changed.
Selecting the Control test flag takes you out of the Set flag menu. The Control solution menu then opens
(see Chapter 9, Checking the meter ).
2
Use to select Before meal,
After meal or Other.
Press
.
If you want to add a further flag
to the test result, repeat step 2.
1
Press .
Selecting the Before meal,
After meal or Other flag:
man_07438877001_01_EN.indb 39 11.05.2015 14:06:27
40
Performing a blood glucose test
4
Removing a flag again:
2
Press to delete the flag.
The flag is deleted. The symbol
on the screen disappears 2.
1
Use to select the flag, for
example, Other.
The symbol displayed to the right
above the test result shows
which flag has been selected 1.
Leaving the Set flag menu:
2
Close the tip cover.
1
Turn the meter o with .
Or
Use
to select Main menu
and press
.
1 2
man_07438877001_01_EN.indb 40 11.05.2015 14:06:29
41
4
Performing a blood glucose test
Setting a reminder
The Reminder option allows you to set a reminder from the Set flag menu straight after a test if you
would like to check your blood glucose again later.
The meter can give you a one-time reminder to perform a test in 1hour, in 1.5hours, in 2hours or in
3hours. You do not need to set a time for this. Once the reminder has occurred, it is automatically
deleted. For more information on reminders, see Setting reminders page51.
When the test result is displayed:
2
Use to select a reminder
time (for example, In 1hour).
Press
.
The meter returns to the Set flag
menu.
1
Use to select Reminder.
Press
.
man_07438877001_01_EN.indb 41 11.05.2015 14:06:30
42
Performing a blood glucose test
4
Evaluating blood glucose results
Blood glucose results are influenced by, amongst other things, the type of food consumed, medication
taken, state of health, stress and physical activity.
W
• Do not change your therapy without consulting your healthcare professional first.
• Consult your healthcare professional if the test result is below or above the blood glucose range you
have set together with your healthcare professional.
• If the test result matches how you feel, follow the instructions given by your healthcare professional.
• If the test result does not match how you feel, for example, it is unexpectedly high or low, perform a
control test with Accu-Chek Mobile control solutions. Then repeat the blood glucose test. If the new
blood glucose result still does not match how you feel, contact your healthcare professional.
• Consult your healthcare professional immediately if your blood glucose values are too low or too
high.
• The screen
may indicate that your blood glucose is very low (possibly a severe hypoglycaemia).
The screen
may indicate that your blood glucose is very high (possibly a severe hyperglycaemia).
Follow the instructions given by your healthcare professional immediately and repeat the blood
glucose test.
• If test results repeatedly do not match how you feel, check the points listed in the following section
Implausible results - possible sources of error.
man_07438877001_01_EN.indb 42 11.05.2015 14:06:30
43
4
Performing a blood glucose test
Implausible results - possible sources of error
If your meter repeatedly displays implausible test results or error messages, check the points listed
below. Answer the questions in the following overview with yes or no.
• If your answer to the question is no, make the respective corrections and repeat the blood glucose
test.
• If you have answered yes to all these questions and still obtain implausible test results or error
messages, contact your customer support and service centre (see page 134).
Source of error
Did you perform the blood glucose test according to the User’s Manual?
Did you wash your hands with warm water and soap and dry them well?
Did you wait for the prompt on the screen before applying blood?
Did you apply the blood drop to the test area immediately?
Did you apply a well-formed blood drop?
Did you apply the blood drop to the centre of the test area?
In doing so, did you touch the blood drop to the test area gently?
Did you hold the finger and meter steady while applying the blood drop?
Did you remove the finger from the test area immediately after applying the blood drop?
Did you use a new blood drop for every test?
Did you perform the test within the correct temperature range (+10 to +40°C)?
man_07438877001_01_EN.indb 43 11.05.2015 14:06:30
44
Performing a blood glucose test
4
Did you observe the storage conditions for the meter and test cassette?
Did you pay attention to the sources of error stated in the test cassette package insert?
Did you perform a control test after your meter was dropped while Apply drop was being displayed?
W
If your meter has been dropped, this can also lead to implausible test results or error messages. In this
case, you should also contact the customer support and service centre (see page 134).
man_07438877001_01_EN.indb 44 11.05.2015 14:06:30
45
5
Selecting settings
Selecting settings
Settings overview
Menu Available options
Language Dierent languages
Volume 5 levels (Mute and 4 volume levels)
Tones
Beep tones: Turn the beep tones on or o
Reminders: Turn the beep tone for reminders on or o
Acoustic mode: Turn Acoustic mode on or o (see Acoustic mode page89)
Reminders 7 times of day – freely selectable daily reminders
Time/Date
Time: Set the time
Date: Set the date
Time format: Set the time format (8 time formats)
(format for time and date)
Target range
Set the upper and lower limit
Turn the target range on/o
Brightness 3 levels
man_07438877001_01_EN.indb 45 11.05.2015 14:06:31
46
Selecting settings
5
The meter has several features which you can only use after making the appropriate settings. Most of
these features are intended primarily to enable you to adapt the meter to your personal needs (for
example, beep tones and acoustic reminders).
However, blood glucose tests can be performed independently of the settings. You can still perform a
blood glucose test even if you have not made settings in the Settings menu.
To open the Settings menu:
1
In the Main menu, use to
select Settings (
).
Press
.
The Settings menu is displayed.
From the Settings menu, you can
open the following menus:
• Language
• Volume
• Tones
• Reminders
• Time/Date
• Target range
• Brightness
2
man_07438877001_01_EN.indb 46 11.05.2015 14:06:32
47
5
Selecting settings
Setting the language
You can choose a language from the list for the text appearing on the screen.
2
Use to select the desired
language.
Press
.
The selected language is
displayed.
3
Press .
You have confirmed the language
selection.
1
In the Settings menu, use
to select Language (
).
Press
.
The language currently set is
highlighted.
Correcting a wrongly set language
You can change the language if you selected the wrong one by mistake, as follows:
3
Use to select the desired
language.
Press
.
The selected language is
displayed.
Press
.
The meter returns to the
Settings menu.
2
Press .
The Language (
) menu is now
highlighted.
Press
.
The Language menu is open.
1
Turn the meter on with .
Wait until the screen does not
change anymore.
Press
twice.
The Settings (
) menu is now
highlighted.
man_07438877001_01_EN.indb 47 11.05.2015 14:06:39
48
Selecting settings
5
Setting the volume
You can set the volume for the beep tones to one of 5dierent levels.
The longer the bar on the screen, the louder the volume. At volume level 1 (Mute) no beep tone is audible.
2
Use to set the volume.
Each time you press the button,
a beep tone sounds in the new
volume selected.
Press
.
You have confirmed the volume
selection.
1
In the Settings menu, use
to select Volume.
Press
.
The Volume menu is displayed.
man_07438877001_01_EN.indb 48 11.05.2015 14:06:41
49
5
Selecting settings
Setting tones
In the Tones menu you can turn the beep tones, the beep tone for reminders and the acoustic mode on or
o. The dierent beep tone settings are as follows:
Beep tones: If Beep tones is turned on, a beep tone sounds during a test,
• when the meter advances a test area to the tip of the cassette,
• when the prompt Apply drop is displayed and you can apply blood or control solution to the test area,
• when the test begins and Test in progress is displayed,
• when the result is displayed,
• when an error message is displayed.
In order to be able to hear the beep tones, the volume must be set between volume levels 2 and 5. If you
have set volume level 1 (Mute), no beep tones are audible. See Setting the volume page48.
Reminders: If Reminders is turned on, a beep tone sounds for a set reminder (see Setting reminders
page51).
Acoustic mode: If acoustic mode is turned on, the meter guides you through the blood glucose test using
the previously mentioned beep tones (see Acoustic mode page89).
man_07438877001_01_EN.indb 49 11.05.2015 14:06:41
50
Selecting settings
5
Turning tones on and o
You can turn the Beep tones, Reminders and Acoustic mode tones on and o.
Procedure using the example of Beep tones:
2
Use to select Beep tones.
Press
to turn the beep tones
on (
) or o ( ).
When you have set the beep
tones: Use
to select Back
or Main menu.
Press
.
You have set the beep tones.
1
In the Settings menu, use
to select Tones.
Press
.
i
Note:
• If you want to use
reminders, you must turn on
both Reminders and Beep
tones.
• If you want to use acoustic
mode, you must turn on
both Acoust. mode and
Beep tones.
man_07438877001_01_EN.indb 50 11.05.2015 14:06:45
51
5
Selecting settings
Setting reminders
You can set up to 7 reminder times.
If the meter is turned o, the Reminder message will be displayed daily at the time you have set. If you
have turned on Reminders in the Tones menu, beep tones will also sound (see Turning tones on and o
page50).
Turning o the Reminder message beep tone
1 2
When the reminder is displayed,
you can turn o the beep tones.
Press
or .
If you do not press a button, the
meter turns o automatically
after 20seconds. The reminder
is then only repeated on the
following day.
If you perform a blood glucose
test 10minutes or less before a
reminder, the reminder does not
occur.
i
Note:
• If you want to use
reminders, you must turn on
both Reminders and Beep
tones.
• If you want to use acoustic
mode, you must turn on
both Acoust. mode and
Beep tones.
man_07438877001_01_EN.indb 51 11.05.2015 14:06:46
52
Selecting settings
5
Setting a new reminder
3
Use to set the hour 1.
Press
.
Use
to set the minutes 2.
Press
.
2
Use to select New.
Press
.
1
In the Settings menu, use
to select Reminders.
Press
.
1 2
6
The meter returns to the
Reminders menu.
The set reminder time is
displayed.
5
The meter shows you the set
reminder time. The reminder is
also turned on.
Press
.
4
Only for times in 12-hour time
format:
Use
to select am or pm.
Press
.
man_07438877001_01_EN.indb 52 11.05.2015 14:06:53
53
5
Selecting settings
Turning a reminder on or o
A list of the reminders that have already been set appears on the screen.
2
The menu option On is
highlighted.
Press
to turn the reminder on
(
) or o ( ).
A reminder that reminds you
once to check your blood glucose
value is not displayed in the list
(see Setting a reminder
page41).
1
In the Settings menu, use
to select Reminders.
Press
.
You recognise an activated
reminder by the
symbol and a
deactivated reminder by the
symbol.
Use
to select the reminder
time you wish to turn on or o.
Press
.
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54
Selecting settings
5
Changing a reminder
3
3
Use to select Edit.
Press
.
Set the new reminder time.
The reminder time has now been
changed.
Use
to select Delete.
Press
.
The reminder time has now been
deleted.
2
2
Use to select the reminder
time you wish to change.
Press
.
Use
to select the reminder
time you wish to delete.
Press
.
1
1
In the Settings menu, use
to select Reminders.
Press
.
In the Settings menu, use
to select Reminders.
Press
.
Deleting a reminder
man_07438877001_01_EN.indb 54 11.05.2015 14:07:04
55
5
Selecting settings
Setting the time, date and time format
The time and date are preset in the meter. If you want to use reminders or analyse your test results with
a computer, for example, you should check the time and date and correct them if they deviate from the
current time or date.
All test results are saved together with the time and date. It is only possible to analyse the test results
meaningfully in terms of time if the time and date are set correctly.
3
Use to set the minutes 2.
Press
.
2
Use to set the hour 1.
Press
.
1
In the Settings menu, use
to select Time/Date.
Press
.
Use
to select Time.
Press
.
2
Setting the time
1
man_07438877001_01_EN.indb 55 11.05.2015 14:07:09
56
Selecting settings
5
5
The set time is displayed.
Press
.
You have confirmed the time set.
4
Only for times in 12-hour time
format:
Use
to select am or pm.
Press
.
man_07438877001_01_EN.indb 56 11.05.2015 14:07:11
57
5
Selecting settings
Setting the date
The sequence in which you set the day, month and year while setting the date depends on the time
format you have set. Apart from the sequence, the procedure is the same in all cases.
The following sequences are possible:
Day.Month.Year Month/Day/Year Year/Month/Day
man_07438877001_01_EN.indb 57 11.05.2015 14:07:11
58
Selecting settings
5
3
Use to set the month 2.
Press
.
2
Use to set the day 1.
Press
.
1
In the Settings menu, use
to select Time/Date.
Press
.
Use
to select Date.
Press
.
1 2
5
The set date is displayed.
Press
.
You have confirmed the date set.
4
Use to set the year 3.
Press
.
i
When you confirm the last
entry with Continue (step 4), if
the date you have set does not
exist (for example, 31 April),
the meter returns to the first
item for entry (step 2).
3
man_07438877001_01_EN.indb 58 11.05.2015 14:07:18
59
5
Selecting settings
Setting the time format
3
The selected time format is
displayed.
Press
.
You have confirmed the selected
time format.
If you do not want to set the
selected time format, use
to select Cancel. Press
to
return to the Time/Date menu.
2
Use to select the desired
time format.
Press
.
1
In the Settings menu, use
to select Time/Date.
Press
.
Use
to select Time format.
Press
.
The currently set time format is
highlighted.
i
When you confirm the last
entry with Continue (step 4), if
the date you have set does not
exist (for example, 31 April),
the meter returns to the first
item for entry (step 2).
man_07438877001_01_EN.indb 59 11.05.2015 14:07:23
60
Selecting settings
5
Setting the target range
You can enter your personal target range for blood glucose values (default setting: O). Test results above
this target range are flagged with the symbol
. Test results below this target range are flagged with the
symbol
.
The target range comprises the blood glucose values which should be achieved if the therapy is optimal.
Consult your healthcare professional for the target range appropriate for you.
You set the target range by entering the lower and upper limits. The lower limit can be set to between 2.8
and 5.5mmol/L. The upper limit can be set to between 5.5 and 11.1mmol/L. Both limits can be set in
steps of 0.1mmol/L.
W
If you want to use the lower limit of the target range as an indicator of a possible hypoglycaemia (low
blood glucose), it is important to remember the following: The indicator is only reliable if the limit has
been properly selected. We therefore strongly recommend that you only set the limit in consultation
with your healthcare professional. This function is not a substitute for hypoglycaemia training by your
healthcare professional or diabetes team.
Setting a target range
2
Use to select Edit.
Press
.
1
In the Settings menu, use
to select Target range.
Press
.
man_07438877001_01_EN.indb 60 11.05.2015 14:07:26
61
5
Selecting settings
3
Use to set the lower limit
1.
Press
.
Use
to set the upper limit
2.
Press
.
5
Use to select Back.
Press
.
The meter returns to the Settings
menu.
4
Press .
The set target range is displayed.
The target range is also turned
on.
If you do not want to set a target
range, use
to select Cancel
and then press
to return to the
Settings menu.
Turning the existing target
range on/o
2
Use to select On.
Press
to turn the target range
on (
) or o ( ).
You recognise an activated target
range by the
symbol and a
deactivated target range by the
symbol.
1
In the Settings menu, use
to select Target range.
Press
.
1 2
man_07438877001_01_EN.indb 61 11.05.2015 14:07:34
62
Selecting settings
5
Changing a target range
3
Set the new target range.
The changed target range is
displayed.
Press
to confirm the set target
range.
The target range is also turned
on.
2
Use to select Edit.
Press
.
1
In the Settings menu, use
to select Target range.
Press
.
man_07438877001_01_EN.indb 62 11.05.2015 14:07:37
63
5
Selecting settings
Setting the brightness
You can set the brightness of the texts and symbols appearing on the screen to one of 3 dierent levels.
The more bars filled on the screen, the brighter the screen.
2
Use to set the desired
brightness.
Press
.
You have confirmed the selected
brightness.
1
In the Settings menu, use
to select Brightness.
Press
.
man_07438877001_01_EN.indb 63 11.05.2015 14:07:39
64
Using the meter as a diary
6
Using the meter as a diary
The meter can store up to 2,000 results with the time and date. The meter stores the following
information:
• all results,
• all symbols displayed with the result,
• all flags that were set.
If all memory locations are occupied, the oldest result is deleted when you perform a new test, to create
space for the new one.
The following options are available in the My data menu:
• All results: Display all the stored results
• Averages: Display the averages for the last 7, 14, 30 or 90 days
• PC analysis: Display and analyse the stored test results on the computer (PC) (see Analysing test
results on the PC page70)
Retrieving stored results
There are 2 ways to retrieve stored results: By opening the My data menu (A) or by pressing the
button (B).
man_07438877001_01_EN.indb 64 11.05.2015 14:07:40
65
6
Using the meter as a diary
1
With the meter o: Press and
hold
until the meter turns on
(longer than 2seconds).
The last saved result is
displayed.
3
The last saved result is
displayed.
Symbols saved together with the
result appear to the right above
the result.
2
Use to select All results.
Press
.
1
In the Main menu, use to
select My data (
).
Press
.
The My data menu is displayed.
A – Retrieving stored results via the My data menu:
B – Retrieving stored results using the
button:
man_07438877001_01_EN.indb 65 11.05.2015 14:07:41
66
Using the meter as a diary
6
No results stored
If the last (most recent) result in the memory is displayed as XX.X mmol/L with dashes instead of the time
and date, the last test did not deliver a result. This means that during the last test either an error message
was displayed or you did not apply blood (or control solution) after the prompt Apply drop was displayed.
After the next test that delivers a result, the result displayed with X is deleted from the memory.
XX.X mmol/L is also displayed if no results are stored in the meter.
21
Press to go to the next oldest
result.
Press
to go to the next newest
result.
Retrieve the stored results (see
page 65).
If you press and hold the
or
button, the results are
displayed in quick succession,
starting with a slow speed and
becoming faster. The screen
stops at the oldest and the
newest (latest) result.
C – Retrieving older results:
man_07438877001_01_EN.indb 66 11.05.2015 14:07:42
67
6
Using the meter as a diary
If the last (most recent) result in the memory is displayed as XX.X mmol/L with dashes instead of the time
and date, the last test did not deliver a result. This means that during the last test either an error message
was displayed or you did not apply blood (or control solution) after the prompt Apply drop was displayed.
After the next test that delivers a result, the result displayed with X is deleted from the memory.
XX.X mmol/L is also displayed if no results are stored in the meter.
Retrieving averages
The meter can calculate averages from the stored test results.
1
2
3
Averages Time periods
You can choose which test results are used for calculating the averages:
• All results 1
• Only test results that were flagged with Before meal 2
• Only test results that were flagged with After meal 3
When you have made this selection, you can choose the period of time in which the test results were
obtained. The last 7, 14, 30 or 90 days.
The average is calculated from all test results that match your selection. However, the following results
are not included in the calculation:
• Control tests (flagged with
)
• Test results displayed as
or
Selecting the time period 4 only determines which average is displayed first. You can use the
buttons to switch directly from one time period to the others. The calculated average 5 is displayed,
together with the number of test results (called Tests) from which the average was calculated 6.
4
5
6
man_07438877001_01_EN.indb 67 11.05.2015 14:07:42
68
Using the meter as a diary
6
3
Use to select All results,
Before meal or After meal.
Press
.
Use
to select Averages.
Press
.
1
In the Main menu, use to
select My data (
).
The My data menu is displayed.
4
Use to select the time
period in which the test results
were obtained: 7, 14, 30 or 90
days.
Press
.
2
man_07438877001_01_EN.indb 68 11.05.2015 14:07:44
69
6
Using the meter as a diary
1 2
Before/After meal
Averages Before meal are marked with the symbol 1. Averages After meal are marked with the
symbol
2.
i
• The meter calculates the average for a time period even when the stored test results cover a shorter
period (for example, only 5 days).
• If no averages can be calculated, XX.X mmol/L is displayed instead of a value and the number of test
results (tests) is given as zero. This is the case if either no test results or only test results which are
not used for calculation of averages were saved in the specified time period. The following test
results are not taken into account for the calculation of averages:
•Test results outside the time period selected
•Test results without date and time
•Tests with control solution
•Tests outside the measuring range (marked with HI or LO)
man_07438877001_01_EN.indb 69 11.05.2015 14:07:44
70
Analysing test results on the PC
7
Analysing test results on the PC
The meter has a built-in USB port (Universal Serial Bus) 1 for transferring stored test results to an
appropriately equipped computer (PC).
You need 1 USB cable to connect the meter to a PC. The USB cable must have the following connectors:
• Micro B connector 2 to establish a connection with the meter.
• USB A connector 3 to establish a connection with the PC.
1
3
2
USB port
man_07438877001_01_EN.indb 70 11.05.2015 14:07:48
71
7
Analysing test results on the PC
3
Use to select Default.
Press
.
1 2
In the Main menu, use to
select My data.
Press
.
Use
to select PC analysis.
Press
.
There are two ways of displaying the test results on a PC via the PC analysis menu:
• Reports allows you to display and analyse the test results on a PC by means of the meter’s built-in
diary function software and an Internet browser, no additional software is required (see Reports
page77).
• Data transfer transfers the test results to the PC. You can use special software products for diabetes
management (for example, Accu-Chek 360° Diabetes Management System or Accu-Chek Smart Pix
software) to display the data on a PC and analyse it (see Data transfer page74). With this setting,
the meter also supports data exchange between medical devices with the ContinuaCertified
®
logo
from the Continua Health Alliance.
These analysis options help you and your healthcare professional to manage your data and the graph and
table views help you to better understand your test results.
Defining the default
You can define how the meter reacts after being turned on when you connect it to a PC.
man_07438877001_01_EN.indb 71 11.05.2015 14:07:50
72
Analysing test results on the PC
7
Depending on the default you select, the analysis of the test results is
started with Data transfer or Reports. To analyse the data by means
of Data transfer, you need a special software product for your PC (for
example, Accu-Chek 360° Diabetes Management System or
Accu-Chek Smart Pix software). For more information, contact the
customer support and service centre (see page 134).
If you already have a software product for transferring and analysing
test results, the software may not recognise more recent meters and
therefore the test results may not be able to be transferred. You may
need a more recent version of your software. In this case, contact the
customer support and service centre (see page 134).
You cannot perform a test while test results are being transferred.
4
Use to select Data transfer
or
Reports.
Press
.
i
You only need special diabetes management software to analyse stored test results if you would like to
use the data transfer function. For transferring data between Continua Certified
®
products, you may
also need to install a PHDC driver (PHDC = Personal Health Device Class) on your PC. Whether you need
a PHDC driver depends on the diabetes management software used.
Viewing a report (Accu-Chek Mobile report) with your Internet browser does not require any additional
software.
man_07438877001_01_EN.indb 72 11.05.2015 14:07:50
73
7
Analysing test results on the PC
2c
If you connect the meter to a PC
while a test is in progress, the
test is cancelled and a message
appears on the screen.
Press
.
The meter starts data analysis
via Data transfer or Reports,
depending on the default.
1 2a and 2b
Plug the Micro B connector of the
USB cable into the USB port on
your meter.
Connect the other end of the USB
cable to your PC.
2a – With the meter o:
The meter turns on. Depending
on the selected default (see
Defining the default page71),
the analysis of the test results is
started with Data transfer or
Reports.
2b – With the meter on:
The meter opens the PC analysis
menu. Other running operations
are aborted.
i
• If you disconnect the cable between meter and PC, the meter turns o.
• Remove the USB cable after analysing the test results on the PC so that the meter battery power is
not consumed unnecessarily.
• You cannot perform a test while the meter is connected to the PC.
Connecting the meter to the PC
man_07438877001_01_EN.indb 73 11.05.2015 14:07:52
74
Analysing test results on the PC
7
Starting data transfer
2
If necessary, start the software
program for test result analysis
on the PC.
When transfer of the test results
is finished, the meter turns o
automatically.
1
Make sure the meter is connected to the PC (see Connecting the
meter to the PC page 73).
While the connection is being established and data is being
transferred, you will be informed of the progress of these operations
on the screen.
i
• To analyse the data by means of Data transfer, you need
additional software (for example, Accu-Chek 360° Diabetes
Management System or Accu-Chek Smart Pix software).
• If you do not want to transfer the test results after all, you can
abort the transfer using the
button. The meter returns to the
My data menu (if you came from the My data menu) or turns o
(if you turned the meter on using the
and buttons).
man_07438877001_01_EN.indb 74 11.05.2015 14:07:53
75
7
Analysing test results on the PC
Displaying reports
3
Double click on the (ACCU-CHEK)
drive icon to open it.
Double click on the Start.html file
to open it.
The Internet browser opens and
the default reports appear.
2
Open the file manager of your
operating system.
The meter appears as a drive
(USB storage device) in the file
manager.
1
Make sure the meter is
connected to the PC (see
Connecting the meter to the PC
page 73).
While the connection is being
established, you are informed of
the progress on the screen. The
PC symbol on the meter screen
flashes when the meter has
successfully connected to the
PC.
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76
Analysing test results on the PC
7
Analysis with a meter already connected
If you have already connected the meter to a PC with the USB cable but the meter is o, proceed as
follows:
3
Use to select Data transfer
or Reports.
Test results start transferring
when you select Data transfer.
The meter connects to the PC
when you select Reports.
Press
to confirm your
selection.
2
Use to select PC analysis.
Press
.
Turn the meter on with
.
In the Main menu, use to
select My data.
Press
.
1
man_07438877001_01_EN.indb 76 11.05.2015 14:07:55
77
7
Analysing test results on the PC
Reports
Reports are used to easily and automatically analyse stored blood glucose results from your Accu-Chek
Mobile meter.
Overview
The reports can be displayed on a PC using an Internet browser and can be printed by a printer. You do
not need an Internet connection to display the reports. The reports are stored in the meter and retrieved
from there.
i
You can find the license agreement for using the meter’s built-in Reports software at the end of the
User’s Manual (see page142).
When you have successfully connected the meter to the PC, the following reports are displayed on a page
of the Internet browser:
• Trend Report
This report shows the trend of several blood glucose results over the selected time period.
• Standard Day Report
This report displays all data in a 24-hour grid.
• Standard Week Report
This report displays all blood glucose values according to the time when the test was performed and
the respective day of the week.
• List Report
The List Report shows the test results sorted by date and time of the test.
man_07438877001_01_EN.indb 77 11.05.2015 14:07:55
78
Analysing test results on the PC
7
27.04.2014 – 10.05.2014
User interface
i
The test results are
represented in the unit mg/dL
or mmol/L, depending on the
version of the meter.
Accu-Chek Mobile report
Control elements:
1 Window of the Internet
browser
2
Drop-do
wn menu for
selecting the time period
3 Print reports button
4
Save file
button
Display panes:
5 Legend for explanation of
symbols
6 Statistics on test results
analysis
7 Chart (graphic representation
of the report)
8 Time period
1
7
8
6
5
3
2
4
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79
7
Analysing test results on the PC
Symbols
Within the report charts, test results are plotted in the analysis by means of dierent symbols.
The symbols and graphic elements in the charts have the following meaning:
Symbol Meaning
Test: Blood glucose value from a test
Several tests: Blood glucose values from several tests
Average: Average of the blood glucose values in the selected time period
Target range for blood glucose values: Personal target range for blood glucose values
(represented on the screen as a green bar)
Test result(s) above chart: The blood glucose value cannot be represented because it
is above the chart
Non-work day: Usually non-working days (weekends)
Report time periods
Reports can be created for the
following time periods:
• Past 3 days
• Past 7 days
• Past 14 days
• Past 30 days
• Past 90 days
Time periods
Select the desired time period in
the drop-down menu
(for example, Past 14 days).
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80
Analysing test results on the PC
7
Printing reports
All the reports displayed on the screen can also be printed out together.
Do not use the integrated print function of the browser to print the reports, instead use the
Print reports (
) button on the user interface.
3
Select whether the report is to be
printed in portrait or landscape
format.
Start the printing process.
Depending on the operating
system and system configura-
tion, the procedure for selecting
the print settings on your PC may
vary.
2
Select the desired printer from
the print dialogue box of the
Internet browser.
In the print dialogue box, you
have the option of making further
settings for the print process.
1
Click on the user interface.
The print dialogue box of your
Internet browser opens.
Analysed data
The following data is not included in the statistical analysis:
• Test results outside the selected time period
• Test results without date and time
• Tests with control solution
• Tests outside the measuring range (marked with HI or LO)
The following settings made in the blood glucose meter are adopted for data analysis:
• Language (see page47)
• Date (see page57)
• Time format (see page59)
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7
Analysing test results on the PC
27.04.2014 – 10.05.2014
Trend Report
The Trend Report shows you the trend of blood glucose results over the selected time period.
You will find the days and months on the horizontal x-axis and the blood glucose values on the vertical
y-axis. The values are connected by a thin black line in chronological order.
For further guidance, you can see the set blood glucose target range as a green bar in the background of
the chart. Days that are usually non-working days (weekends) are marked with diagonal slashes on the
horizontal x-axis.
The trend of the day-to-day average blood glucose value is represented by a thick black line.
Trend Report
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Analysing test results on the PC
7
27.04.2014 – 10.05.2014
Standard Day Report
The Standard Day Report makes it easier to recognise daily patterns. For this purpose, all the data is
placed on a 24-hour grid. As a result, all tests performed at (approximately) the same time of day are
shown at the same position on the time axis.
All blood glucose results are plotted at the relevant time of day according to the time when the test was
performed. The values are connected by a thin black line in chronological order. A thick black line
represents the trend of the average level (in intervals of one hour if a test result falls in each interval).
Standard Day Report
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Analysing test results on the PC
27.04.2014 – 10.05.2014
Standard Week Report
The Standard Week Report makes it easier to recognise repeated patterns depending on the day of the
week. For example, it may be possible to recognise changes in metabolic situation brought about by your
lifestyle patterns.
All blood glucose results are plotted on the chart according to the time when the test was performed and
the respective day of the week. The values are connected by a thin black line in chronological order.
Athick black line represents the trend of the average level on the dierent days of the week.
The number of tests and the average for the respective day of the week are listed below the chart.
Standard Week Report
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Analysing test results on the PC
7
27.04.2014 – 10.05.2014
List Report
The List Report shows the test results sorted by date and time of the test. All blood glucose values are
listed chronologically and with any additional information about events (see Flagging results page37).
The list contains the following columns:
• Date and Time
• Blood Glucose (mmol/L)
• Events
Event connected to this test result
List Report
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Analysing test results on the PC
Statistics
Below the chart of a report, you will find a statistical analysis of all plotted test results with the following
information:
• Number of tests
• Average (mmol/L)
• Standard deviation (mmol/L)
The standard deviation is the variance of the analysed results.
• Highest blood glucose value (mmol/L)
• Lowest blood glucose value (mmol/L)
• Average tests per day
Average number of blood glucose results per day
• HI or LO
Blood glucose results outside the measuring range
• Low blood glucose index or High blood glucose index
Further information can be found in the appendix (see page140).
• Above target range
Blood glucose results above the target range
• Within target range
Blood glucose results within the target range
• Below target range
Blood glucose results below the target range
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Analysing test results on the PC
7
Analysing data in external applications
If you want to analyse the test results using external software, you can save the data as a CSV file
(CSV = Comma Separated Values). CSV files can be opened with a text editor or spreadsheet program, for
example.
The CSV file always contains all test results saved in the meter. Test results transferred at an earlier date
are transferred again.
2
In the dialogue box that opens,
select the option to save the file.
1
Click on the user interface.
Depending on the configuration
of your PC, the CSV file may be
directly opened in a spreadsheet
program. In this case, you can
save the table using the Save
function of the spreadsheet
program.
Where you find the CSV file on
your computer depends on the
settings in your operating system
for downloading files.
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Analysing test results on the PC
The CSV file contains the following information:
• Serial number of the meter.
• Download date, download time – date and time when the meter transferred the test results to the
computer.
• Date, time, result and unit of the results saved in the meter.
• Flags added to the results, indicated by an X.
i
In the CSV file, the date is always displayed as DD.MM.YYYY and the time as 24-hour format (hh:mm).
The time format set in the meter has no influence on the format of the date and time in the CSV file.
Security settings in the Internet browser
The settings of the Internet browser can influence working with reports.
The reports use pages with so-called active content (JavaScript). This active content can be suppressed
by security settings in the browser. If you suppress JavaScript, it may cause warnings or restricted
functionality. For this reason, check the relevant JavaScript settings in the Internet browser to ensure
smooth operation.
In many cases, you can create dierent security settings for using the Internet and for working with
reports (for example, at user login to the PC or by defining user profiles in the browser).
If you select the Internet browser security settings appropriately (for example, Allow active content to run
in files on My Computer or similar), you can work with reports without any restrictions.
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Analysing test results on the PC
7
Error messages and troubleshooting
Error message Troubleshooting
The ACCU-CHEK drive
symbol with the
Start.html file does
not appear on the PC:
Check whether Reports is selected in the defaults for PC analysis (see
Defining the default page71).
Check whether your PC or operating system supports data transfer via USB.
Check whether the USB connector is firmly plugged into the correct socket on
the PC.
If the meter is still not
detected as a drive:
Plug the meter into a dierent USB socket on your PC (you may be able to use
a USB hub or choose between USB sockets on the front and rear of your PC).
Contact the customer support and service centre (see page 134) if the problem persists.
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8
Acoustic mode
Acoustic mode
The procedure for turning the acoustic mode on is described in Setting tones (see page49).
When the acoustic mode is turned on, the meter guides you through the blood glucose test using beep
tones and announces the test result as a series of beep tones. The meter also beeps when the batteries
are almost empty, the test cassette is empty or an error message is displayed.
An intimate knowledge of how test results are announced with beep tones and how to distinguish beep
tones for test results from other beep tones, is crucial to interpreting the test result correctly.
The sections that follow explain the beep tones in detail. In addition, training software (the BeepLearn
program) to help you interpret test results announced in the form of beep tones is available on CD from
the customer support and service centre (see page 134).
W
Visually impaired people should only use the acoustic mode if they have familiarised themselves
fully with the acoustic mode with the assistance of a sighted person and have demonstrated
that they are able to understand test results correctly without exception, using the acoustic
mode.
The acoustic mode should always be used with great care. Otherwise, there is a risk that the
test results will be misinterpreted by the person performing the test. An incorrect insulin dose
resulting from a misinterpreted test result can cause considerable damage to health and can
even be fatal. If unexpected and abnormal blood glucose values are obtained using the acoustic
mode, the test result must be checked by repeating the test together with a sighted person.
Visually impaired people must be assisted by a sighted person when performing a blood glucose
test.
The meter must be checked regularly by a sighted person for outwardly visible contamination.
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90
Acoustic mode
8
There are two types of beep tones, diering in pitch. Warnings have a higher pitch (Tone 2, represented
herein as
) than the other beep tones (Tone 1, represented herein as ). The following table shows
which tone sounds for which event.
Beep tones
Tone 1: Tone 2: (warning)
Turning on Announcement of an error message
Test area is advanced to the tip of the cassette Notification that the batteries are almost empty
Prompt to apply blood or control solution Notification that the test cassette is empty
Start of test
Signal that test results are about to be
announced
Announcement of the test result
Beep tone when turning on
When the acoustic mode is turned on, you hear 1 beep tone ( ) when you turn the meter on, regardless
of how you turn the meter on.
Beep tones during a test
After the power-on beep, you hear 1 beep tone ( ) during the test when:
• the meter advances a test area to the tip of the cassette,
• you are prompted to apply blood or control solution,
• the test begins.
You hear the test result, which is composed of dierent beep tones.
You hear several beep tones when the meter displays an error message (
).
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8
Acoustic mode
Test result announcement after a test
In the acoustic mode, when a test result is displayed following a blood glucose test, the meter also
announces it as a series of beeps. The test result is not announced as an entity, but is broken down into
individual digits.
Examples:
The test result 7.6mmol/L is announced as 0 – 7 – decimal point – 6.
Each digit is represented by the corresponding number of beep tones, for example, 4 beep tones for the
number 4 ( ). Zero is represented by 1 long beep tone ( ).
The decimal point of a test result is announced by 1 very short beep tone (
).
Test results which are lower than 0.6mmol/L and are displayed as
are announced acoustically as
0 – 0 – decimal point – 0.
Test results which are higher than 33.3mmol/L and are displayed as
are announced acoustically as
9 – 9 – decimal point – 9.
The meaning of the symbols
and is explained in the chapter Symbols instead of test results on
page36.
The test result is announced three times in succession. Each announcement is preceded by 2 short beep
tones (
) as an introduction. Therefore, altogether you hear: test result test result test result.
Symbols, such as
or , which are displayed together with the test result are not announced
acoustically.
If you turn the meter o using the power button (
) while the test result is being announced acoustically,
the announcement is interrupted and 1 long beep tone will sound (
).
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Acoustic mode
8
Announcing stored test results
Only the last (most recent) of the stored test results is announced acoustically.
The test result is announced three times in succession. The announcement follows the same pattern as
the announcement of a test result immediately after the test.
You will hear:
test result test result test result.
mmol/L meters
First the tens are announced, then the units followed by the decimal point and finally the tenths. There is
a short pause between each group of beeps. The tens are always announced, even when the test result is
below 10. The tens in this case are represented by 1 long beep tone, signifying zero. The decimal point is
announced by 1 very short beep tone (
).
13.8mmol/L:
2 short preceding beep tones – 1 beep tone – pause – 3beep tones – pause – 1very short beep
tone – pause – 8beep tones =
4.0mmol/L:
2 short preceding beep tones – 1 long beep tone (for 0 tens) – pause – 4 beep tones – pause – 1very
short beep tone – pause – 1long beep tone =
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93
8
Acoustic mode
If you directly retrieve stored test results using the button , you will first hear the power-on beep and
immediately afterwards the test result:
test result test result test result.
If XX.X is displayed as the last (most recent) test result, the last test did not deliver a test result (see
page66). In this case, the beep tones issued are identical to those for an error message.
Flags are not announced acoustically (for example,
Before meal).
There is no acoustic announcement if the last saved result is a control test flagged with
, if there are
no stored results or if you retrieve an average.
Announcing warnings and error messages
When battery power is low or the test cassette has been used up, the meter issues an acoustic warning.
This consists of 2 short beep tones (
) sounded three times in succession ( ).
The warning is given at dierent times.
• Batteries almost empty:
The acoustic warning sounds after you have turned the meter on, together with the corresponding
message on the screen (see Changing the batteries page114).
• Test cassette empty:
The acoustic warning sounds when the number of available tests is displayed as zero when turning the
meter o.
If error messages appear on the screen (see Error messages page124), these are announced by
2 short beep tones (
) sounded four times in succession ( ). This sequence is sounded
only once and is not repeated. The same sequence of beep tones is sounded for all error messages, i.e.
they are not dierentiated acoustically.
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94
Checking the meter
9
Checking the meter
You can check whether the meter is delivering correct test results. To perform this control test, a glucose
control solution is applied to the test area instead of blood. At the end of the test, the meter automatically
checks whether the control result obtained with control solution is correct and informs you of the control
result.
Always perform a control test using Accu-Chek Mobile control solutions:
• After you have cleaned the inside of the tip of the cassette and tip cover, as well as the measuring
optics and the front opening of the meter.
• If you are in doubt about a test result.
Contact the customer support and service centre (see page 134) to find out where you can obtain the
control solutions.
Dierent control solutions are sold in dierent countries. The control solutions have labels with dierent
text colours (Control1 = blue 1 or Control2 = red 2).
At the end of the control test, you must tell the meter which text colour of the control solution you have
used (see page97). The meter oers you a choice of two colours.
W
Visually impaired people must
be assisted by a sighted
person when performing a
control test.
2
Control solutions
1
man_07438877001_01_EN.indb 94 11.05.2015 14:07:59
95
9
Checking the meter
kim_manual_0640
21
Twist the cap o the applicator.
Either open the tip cover or
select Test in the Main menu.
Shortly after the test area has
been advanced to the tip of the
cassette, the prompt Apply drop
appears and a beep tone sounds.
kim_manual_0650
3
Hold the applicator at a slight
angle with the brush pointing
downwards.
Squeeze the applicator gently
until you see a small drop appear
on the brush.
Preparing for a control test
For a control test, you need:
• The meter with inserted test cassette
• An unopened applicator with Accu-Chek Mobile control solution
• A clean, dry paper towel.
The solution in the applicators is intended for single use only.
Read the control solution package insert.
Performing a control test
A control test in its main steps is the same as a normal test except that you apply control solution to the
test area instead of blood.
man_07438877001_01_EN.indb 95 11.05.2015 14:08:01
96
Checking the meter
9
6
Press .
The test ends after 5 seconds
and the meter displays the result.
5
Take the brush away from the
test area as soon as Test in
progress appears on the screen.
The test area has absorbed
sucient control solution, the
beep tone sounds and the control
result is displayed.
4
Apply the control solution to the
centre of the test area at the tip
of the cassette using the tip of
the brush.
H
Do not hold the meter with the
test area pointing upwards
while you apply control solution
because the solution could
enter the meter and soil it.
man_07438877001_01_EN.indb 96 11.05.2015 14:08:02
97
9
Checking the meter
8
Use to select the colour of
the text on the applicator label
(see page94).
Press
.
7
Use to select Control test.
Press
.
9
The control result flagged as
1 for Control test is displayed.
Press
.
1
man_07438877001_01_EN.indb 97 11.05.2015 14:08:03
98
Checking the meter
9
or
11
The meter automatically checks whether the control result is within
the concentration range displayed.
If the control result is within the concentration range displayed,
Control test OK is displayed.
If the control result is not within the concentration range displayed,
Control test not OK Repeat control test is displayed (see Possible
sources of error page99).
Press
.
The meter returns to the Main menu.
Turn the meter o and close the tip cover.
Discard the used applicator according to local regulations.
10
The meter displays the upper 1
and lower 2 limits of the
concentration range. The
concentration range displayed
depends on the colour of control
solution selected.
Note: The values in the
illustrations are only examples.
Press
.
1
2
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99
9
Checking the meter
Accu-Chek
®
Mobile Control
mg/dL mmol/L
1 35–75 1,9–4,2
2 115–155 6,4–8,6
1
2
3
Checking the concentration range yourself
You can also check yourself whether the control result is within the right concentration range.
To do this, compare the control result with the concentration table on the test cassette box.
The control result must be within the printed concentration range 2.
Note: The values in the illustrations are only examples.
1 = unit of measurement, 2 = concentration range, 3 = control solution used
Possible sources of error
If Control test not OK Repeat control test is displayed, the control result is not within the concentration
range displayed. Answer the questions in the following overview with yes or no.
• If your answer to the question is no, make the respective corrections and repeat the test.
• If you answered yes to all the questions and Control test not OK is still displayed, contact the customer
support and service centre (see page 134).
W
If Control test not OK Repeat control test is displayed, you can no longer guarantee that the meter and
test cassette are functioning properly. Blood glucose tests may then produce incorrect test results.
Incorrect test results can cause the wrong therapy recommendation to be made and thus produce
serious adverse health eects.
man_07438877001_01_EN.indb 99 11.05.2015 14:08:04
100
Checking the meter
9
Source of error
Did you perform the control test according to the User’s Manual?
Did you wait for the application prompt to be displayed before applying control solution?
Did you apply the control solution immediately after opening the applicator?
Did you enter the correct colour in the Control test menu?
Did you test within the correct temperature range (+10 to +40°C)?
Did you check the use by date for the control solution? Is the control solution still valid (use by date:
see label on the bottom of the applicator; next to the
symbol)?
Did you observe the section Storing and using control solutions properly in the package insert for the
control solution?
Did you observe the storage conditions for the meter, test cassette and control solutions (see
Measurement and storage conditions page117, and the test cassette and control solution package
inserts)?
Did you use the meter properly? The meter has not been dropped? If your meter has been dropped,
this can also lead to control results which are not within the concentration range displayed and for
which Control test not OK is displayed. In this case, contact the customer support and service centre
(see page 134).
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101
10
Tools menu
Tools menu
On the one hand, the Tools menu oers you some extra means of checking the meter. On the other hand,
you must also use this menu to prepare for cleaning the meter and changing a test cassette that has not
been used up.
The following options are available in the Tools menu:
• Display check: Performs a separate display check
• Validity: Displays the validity of the test cassette
• Change cass.: Prepares the meter for removing a test cassette which still has unused test areas
(forexample, when you clean the meter).
Performing a display check
If you want to check whether the display is working properly, you can do so via the display check in the
Tools menu, in addition to the display check after turning the meter on. In this case, the display check is
displayed not only for about 2seconds, but until you cancel it (1minute at most).
3
Press .
The meter runs the display check
in which a black and yellow
checkerboard pattern of small
illuminated dots is displayed.
2
Use to select Display
check.
The Display check is displayed.
1
In the Main menu, use to
select Tools (
).
Press
.
man_07438877001_01_EN.indb 101 11.05.2015 14:08:05
102
Tools menu
10
5
Press .
The meter returns to the Tools
menu.
If you do not press
, the meter
displays the display check for
about 1minute. Then it displays
the number of available tests and
turns o automatically.
Irregularity on the
display (example)
4
Check whether there are any
irregularities in the checkerboard
pattern.
W
If there are irregularities in the
checkerboard pattern, test
results might not be displayed
correctly. In this case, contact
the customer support and
service centre (see page 134).
Displaying the validity of the test cassette
You can check how long the test cassette in the meter is valid for as follows:
3
Press .
The meter returns to the Tools
menu.
2
Use to select Validity.
The validity is displayed.
1
In the Main menu, use to
select Tools (
).
Press
.
man_07438877001_01_EN.indb 102 11.05.2015 14:08:07
103
10
Tools menu
Viewing the number of available tests
With the meter o:
1
Press and hold until the meter
turns on (longer than 2seconds).
The number of available tests is
displayed. The meter turns o
again a short time later.
Replacing the test cassette
If you want to replace an empty test cassette or a test cassette that has expired, continue reading in the
section Replacing the test cassette (see page105).
If you want to remove a partly used test cassette which still has unused test areas, you must first perform
the preparatory steps described in the section Preparing test cassette replacement (see page104).
i
If you re-insert the partly used test cassette in the meter and there was another cassette in the meter
before this, the partly used test cassette loses a test area.
man_07438877001_01_EN.indb 103 11.05.2015 14:08:07
104
Tools menu
10
2
The meter now prompts you to
open the tip cover. If you do not
want to replace the test cassette
after all, you can cancel the
operation with
.
You can re-insert a partly used
test cassette in the meter at a
later date. In the meantime, store
this test cassette in a dry place
away from light.
1
In the Tools menu, use to
select Change cass..
Press
.
Preparing test cassette replacement
The preparatory steps for test cassette replacement are only necessary if you want to remove a partly
used test cassette which still has unused test areas:
man_07438877001_01_EN.indb 104 11.05.2015 14:08:08
105
10
Tools menu
Replacing the test cassette
Change cassetteTest cassette empty/defective/expired
If the test cassette in the meter is empty 1 or defective 2 or has
expired 3, the appropriate message appears after the display check
and the number of available tests (see also page120). Shortly after
this, the meter turns o automatically.
If you have prepared for the test
cassette replacement via Change
cass. the meter prompts you to
replace the test cassette 4.
Shortly after this, the meter turns
itself o automatically.
321 4
Push the slide button for the
cassette compartment cover
upwards.
The cassette compartment cover
opens.
Turn the meter over so that the
back is facing upwards.
1
Open the tip cover.
kim_manual_0240
kim_manual_0240
kim_manual_0230
2 3
man_07438877001_01_EN.indb 105 11.05.2015 14:08:12
106
Tools menu
10
kim_manual_0280
6
Insert the new test cassette in
the meter with the silver side
facing upwards.
kim_manual_0270
5
Take the new test cassette out of
the plastic container.
4
Remove the old test cassette
from the cassette compartment.
Close the cassette compartment
cover.
i
Used test cassettes can be
disposed of in household waste
if no other regulations apply
locally.
8
Press the cassette compartment
cover closed.
The cassette compartment cover
must close with an audible
CLICK.
The meter turns on and runs a
display check. Afterwards the
validity of the test cassette and
the number of available tests are
displayed.
Then the main menu is
displayed.
CLICK
7
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107
11
Cleaning the blood glucose monitoring system
Cleaning the blood glucose monitoring system
Cleaning the meter
The mode of operation of the meter with the test cassette means that the meter will not normally come
into contact with blood or control solution. Regular cleaning is therefore not necessary. In the event of the
meter becoming soiled through improper use, cleaning may become necessary.
W
Visually impaired people must be assisted by a sighted person when cleaning the meter.
H
• Use only cold water or 70% isopropanol for cleaning. Any other cleaning agents may damage the
meter or impair its measuring function.
• Use a slightly dampened cloth or a slightly dampened cotton swab. Do not spray anything directly
onto the meter and do not immerse it in cleaning fluid.
The outside
If the casing of the meter or the display is visibly soiled:
Wipe the casing or display with a
cloth slightly dampened with
cold water.
1 2
Repeat step 1 with a cloth
slightly dampened with 70%
isopropanol.
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108
Cleaning the blood glucose monitoring system
11
i
If the error message (E-4) was
displayed, a test area is lost
when you re-insert the test
cassette later on.
The inside
You only need to clean the inside of the meter or the inside of the tip of the cassette when the message
with the text Cassette dirty: Clean per user's manual (E-4) is displayed. The error message may be
caused by dirt inside the tip of the cassette.
If you are prompted to clean the meter by the message Cassette dirty: Clean per user's manual (E-4),
proceed as follows:
2
Follow the instructions (steps3
to 11) for cleaning the meter in
the section Cleaning (see
page109).
1
Press .
Open the tip cover.
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109
11
Cleaning the blood glucose monitoring system
3
The steps that follow are
identical to steps 2 to 4 in
Chapter 10, section Replacing
the test cassette, which are
accompanied by illustrations (see
page105).
Turn the meter over so that the
back is facing upwards.
Push the slide button for the
cassette compartment cover
upwards so that the cassette
compartment cover springs
open.
Remove the test cassette from
the cassette compartment.
2
If you do not want to clean the
meter now, press
.
If you do want to clean the meter,
open the tip cover.
The meter prompts you to
change the test cassette. About
2seconds later, the meter turns
itself o automatically.
1
In the Tools menu, use to
select Change cass..
Press
.
The meter prompts you to open
the tip cover.
Cleaning
If you notice that the area around the tip of the cassette is visibly soiled and you want to clean the meter,
proceed as follows:
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110
Cleaning the blood glucose monitoring system
11
kim_manual_0780
6
Leave the cassette compartment
cover open and close the tip
cover.
4
Check whether you can see any
dirt inside the tip of the cassette.
If so, remove this carefully.
If the measuring optics are
visibly soiled, clean the inside of
the meter.
kim_manual_0765
5
Carefully dab the measuring
optics and the front opening of
the meter with a slightly
dampened cotton swab.
H
Make sure that no liquid enters the meter. Avoid scratching the measuring optics.
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111
11
Cleaning the blood glucose monitoring system
9
Re-insert the test cassette in the
meter.
kim_manual_0800
8
Open the tip cover again.
kim_manual_0795
kim_manual_0795
7
Carefully dab the interior of the
tip cover with a slightly
dampened cotton swab.
Remove the dirt that was left
behind.
Allow the meter to dry
thoroughly.
11
Close the tip cover.
10
Press the cassette compartment
cover closed.
The cassette compartment cover
must close with an audible
CLICK.
CLICK
H
Make sure that no liquid enters the meter. Avoid scratching the measuring optics.
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112
Cleaning the blood glucose monitoring system
11
Cleaning and disinfecting the finger pricker
To prevent the transmission of infections, you must regularly clean and disinfect the finger pricker and
cap:
• at least once a week,
• when there is blood on them,
• always before someone else handles the finger pricker, for example, to assist you.
You need lint-free cloths in which you can wrap the whole finger pricker, water and 70% isopropanol.
Before you disinfect the finger pricker and the cap, you first have to clean them to remove blood and
other dirt.
H
• Visually impaired people must be assisted by a sighted person when cleaning the finger pricker.
• Do not immerse the finger pricker and the cap in the fluids.
• Use only water for cleaning and only 70% isopropanol for disinfecting.
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113
11
Cleaning the blood glucose monitoring system
3
3
Dry the finger pricker and cap
with a dry cloth.
Remove the lancet drum from
the finger pricker.
2
2
Wipe the finger pricker and the
cap thoroughly; the finger pricker
from the outside only and the
cap from the outside and the
inside.
Remove the cap from the finger
pricker.
1
1
Slightly dampen a cloth with
water.
Remove the finger pricker from
the meter.
Disinfecting
3
Wrap the whole finger pricker in
the cloth.
Leave the finger pricker wrapped
up for 8minutes.
Unwrap the finger pricker and let
it dry in the air.
2
Wipe the finger pricker and the
cap thoroughly for 2minutes
each; the finger pricker from the
outside only and the cap from
the outside and the inside.
Place the cap back on again.
1
Dampen a cloth well with 70%
isopropanol.
Cleaning
Preparation
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114
Changing the batteries
12
Changing the batteries
The message Batteries low Replace batteries appears on the screen when the batteries are almost
empty. It appears every time you turn the meter o if you have not yet changed the batteries. After the
message appears for the first time, you can still perform about 50tests.
Change battery message
Change the batteries as soon as possible.
You need 2 alkaline-manganese batteries type AAA, LR 03, AM 4 or micro (1.5V) or 2 lithium batteries
type AAA, FR 03, L 92 or 2 rechargeable NiMH batteries (type AAA). Always replace both batteries at the
same time.
With the batteries supplied, you can perform approximately 500 tests or perform tests for about 1year.
When you use new batteries, the number of tests can vary depending on the battery manufacturer. In
order to be able to continue performing a high number of tests, use batteries with as high performance
characteristics as possible (high energy content and low self-discharge).
Specific settings increase the power consumption and thereby reduce the life expectancy of the batteries.
The following settings increase the power consumption:
• Brightness of screen set to level 3
• Volume set to level 4 or 5
• Acoustic mode on
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115
12
Changing the batteries
When you use rechargeable batteries, note the following:
• The number of tests that can be performed per battery charge is much smaller than with regular
batteries.
• When the prompt to change the batteries is displayed for the first time, considerably fewer than
50tests can be performed; with old and used up batteries, it is possible that no more tests can be
performed.
Results and settings remain saved in the meter when you change the batteries or if you store the meter
without batteries.
The meter has an built-in backup battery. This provides the power to maintain the clock function when
there are no batteries inserted. The backup battery has a life expectancy of about 2years. It cannot be
replaced with a new battery.
If the backup battery is empty, the meter loses the set time and date and dashes appear on the screen
instead of the time and date. In this case, set the time and date again.
W
• Visually impaired people must be assisted by a sighted person when changing the batteries.
• Never throw batteries into a fire. They may explode.
i
• Only remove the batteries when the meter is turned o.
• Remove the batteries if you will not be using the meter for a longer period of time.
Dispose of used batteries in an environmentally-friendly way at an appropriate collection
depot.
For information about correct disposal, contact your local council or authority.
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116
Changing the batteries
12
kim_manual_0910
3
Turn the meter so that the
batteries fall downwards out of
the battery compartment.
kim_manual_0900
2
Lift up the battery door.
kim_manual_0890
Push the battery door in the
direction of the arrow as far as it
will go to open it.
kim_manual_0950
6
Push the battery door in the
direction of the arrow as far as it
will go to close it.
kim_manual_0940
5
Close the battery door again.
kim_manual_0920
4
Insert two new batteries in the
battery compartment. Ensure
that the polarity (
and ) of
the batteries is correct.
kim_manual_0920_zoom
1
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13
Testing and storage conditions
Testing and storage conditions
Temperature
Make sure that the following conditions are met so that the meter and finger pricker operate reliably and
you obtain accurate test results:
Storage Temperature
Blood glucose monitoring system without batteries, without test
cassette
-25 to +70°C
Blood glucose monitoring system with batteries, without test cassette -10 to +50°C
Blood glucose monitoring system with batteries, with test cassette +2 to +30°C
H
At temperatures above +50°C, the batteries could leak and damage the meter.
For blood glucose tests and control tests, the permitted temperature range is between +10 and +40°C.
If the temperature is between +8 and +10°C or between +40 and +42°C, the meter will still allow you
to perform a test. However, the message Temperature too low or Temperature too high appears (see
Messages and problems page122):
W
Do not use blood glucose results obtained despite this warning as a basis for making therapeutic
decisions. These test results may be incorrect. Incorrect test results can cause the wrong therapy
recommendation to be made and thus produce serious adverse health eects.
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Testing and storage conditions
13
Tests cannot be performed at temperatures below +8 or above +42°C. In this case, the E-8 message
Temperature too low: Retest in a warmer location or Temperature too high: Retest in a cooler location
appears (see Messages and problems page128).
W
Never try to artificially speed up a temperature change in your meter, for example, by placing it in the
refrigerator or on a radiator. Doing so can damage the meter and cause it to produce incorrect test
results. Incorrect test results can cause the wrong therapy recommendation to be made and thus
produce serious adverse health eects.
Do not store the finger pricker at very low or high temperatures, for example, in a hot car.
Humidity
Only perform blood glucose tests at a relative humidity of between 15 and 85%.
Store the meter in a place with a relative humidity of between 15 and 93%.
W
Sudden changes in temperature cause condensation to form in or on the meter. If this happens, do not
turn the meter on. Allow the meter to return to ambient temperature slowly. Do not store the meter in
high moisture areas (for example, in a bathroom).
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119
13
Testing and storage conditions
Light conditions
Displayed text, numbers and symbols appear in yellow. Bright light shining on the display may make
them dicult to read. Shield the meter if necessary, with your body, for example.
H
Keep the meter away from very strong light sources (for example, direct sunlight). These may interfere
with the proper functioning of the meter and lead to error messages.
Sources of interference in the surrounding area
W
• Strong electromagnetic fields may interfere with the proper operation of the meter. Do not use the
meter close to sources of strong electromagnetic radiation.
• To avoid electrostatic discharge, do not use the meter in a very dry environment, especially one in
which synthetic materials are present.
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120
Messages and problems
14
Messages and problems
Messages
Tip cover
This prompt appears if you turn
the meter o and the tip cover is
still open.
Close the tip cover.
Changing the battery
This message appears when the
batteries are almost empty. It
appears every time you turn the
meter o if you have not yet
changed the batteries. After the
message appears for the first
time, you can still perform about
50tests.
Change the batteries as soon as
possible.
Validity
This message appears at the
start of a test if the test cassette
is only valid for 10more days.
The message is repeated when
the test cassette is only valid for
5, 2 and 1more day(s).
Press
to start a test.
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121
14
Messages and problems
Reminder
If you have set reminders, this
message appears at the set time.
If you want to perform a test, use
to select Test.
Or
If you want to be reminded again
in 15minutes, use
to
select Snooze.
Or
Use
to select Cancel to
turn the meter o.
Press
.
Test area
This message appears if you
close the tip cover once the
meter has advanced a new test
area.
Open the tip cover again if you
want to continue with the test.
Or
Use
to select Do not test or
Test.
Press
.
• Do not test: The meter opens
the Main menu. A test area is
lost.
• Test: The meter prompts you
to open the tip cover.
Settings
This message appears if you are
in the process of changing a
setting (for example, the date) or
entering a setting again (for
example, a reminder) and open
the tip cover.
Close the tip cover again if you
want to continue with the setting.
Or
Use
to select whether you
want to Continue with settings or
Test.
Press
.
• Continue with settings: The
meter returns to the Settings
menu.
• Test: The setting procedure is
interrupted (any changes you
have already made are lost)
and a test area is advanced.
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122
Messages and problems
14
This message appears at the
start of a test if the ambient
temperature or the temperature
of the meter is between +8 and
+10°C 1 or between +40 and
+42°C 2.
Use
to select whether you
want to Test or Quit.
Press
.
• Test: The meter advances a
test area.
• Quit: The meter opens the
Main menu. Close the tip
cover.
If you decide to perform the test
in spite of the warning, the test
result is flagged with the
symbol
and stored.
W
Do not use blood glucose results obtained despite this warning as a
basis for making therapeutic decisions. These test results may be
incorrect. Incorrect test results can cause the wrong therapy
recommendation to be made and thus produce serious adverse
health eects. Move to a place where the temperature is between
+10 and +40°C and wait for the temperature of the meter to
adjust to this temperature.
Temperature
1 2
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123
14
Messages and problems
Problems
Problem and possible causes Solution to the problem
The meter will not turn on.
The batteries are almost empty, empty or none
are inserted.
Insert new batteries.
The batteries were inserted the wrong way.
Remove the batteries and re-insert them as shown
in the battery compartment.
The ambient temperature is low and the
batteries are almost empty.
Move to a place where the temperature is between
+10 and +40°C and wait for the temperature of
the meter to adjust to this temperature. Insert new
batteries.
Condensation has made the electronics damp. Allow the meter time to dry slowly.
The meter is defective.
Contact the customer support and service centre
(see page 134).
The meter displays dashes instead of the time and date.
The meter has no longer saved the time and
date.
The meter was stored without batteries and the
built-in backup battery is empty.
Reset the time and date.
The meter is turned on, but the display remains blank.
The display is defective.
Contact the customer support and service centre
(see page 134).
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124
Messages and problems
14
Error messages
On the following pages you can find a description of all error messages and how to solve them.
• If an error message appears, follow the instructions on the screen.
• If error messages occur frequently, contact the customer support and service centre (see page 134).
• If your meter has been dropped, this can also lead to implausible test results or error messages. In this
case, contact the customer support and service centre (see page 134).
E-1
Remove the test cassette from
the meter and re-insert it.
Or
Insert a new test cassette in the
meter.
E-1
This message appears if you
start a test and all test areas in
the test cassette have been used
up.
Insert a new test cassette in the
meter.
E-1
The use by period or use by date
of the test cassette is exceeded.
Insert a new test cassette in the
meter.
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125
14
Messages and problems
E-3
Your blood glucose value may be
very low.
If a very low blood glucose value
matches how you feel, follow the
relevant instructions given by
your healthcare professional
immediately. Repeat the test
afterwards.
A meter error has occurred or
the meter is defective.
If the error message is still
displayed after turning the meter
on again, contact the customer
support and service centre (see
page 134). The meter may be
defective.
E-2
There is no test cassette in the
meter.
Insert a new test cassette in the
meter.
E-1
Insert a test cassette suitable for
this meter type.
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126
Messages and problems
14
E-4
You have applied too little blood
to the test area.
OR
You did not apply the blood to the
centre of the test area or applied
it too much to one side.
Repeat the test with a larger
amount of blood. Apply the blood
drop to the centre of the test
area.
E-4
Remove the dirt inside the tip of
the cassette and, if necessary,
carefully clean the measuring
optics.
Press
if you want to go
directly to the Clean menu.
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127
14
Messages and problems
E-6
Move into the shade or shield the
meter, for example, with your
body.
Repeat the test.
E-5
You...
• have not washed your fingers or they are soiled or sticky.
• applied a contaminated blood drop (for example, due to food or
drink residue on your finger).
• pressed your finger on the test area.
• moved the tape of the test cassette.
• smeared the blood on the test area.
• were trembling or shaking.
• did not remove your finger from the test area as soon as you heard
the beep tone.
Wash your hands with warm water and soap and rinse well. Dry your
hands thoroughly with a clean towel before obtaining blood.
Touch the test area gently and steadily with the blood drop or control
solution. Apply the blood drop or control solution to the centre of the
test area. Avoid trembling or shaky movements.
Remove your finger from the test area as soon as the beep tone
sounds and Test in progress is displayed. The beep tone helps you to
obtain a reliable test result.
See the next page for the
E-6 error message
man_07438877001_01_EN.indb 127 11.05.2015 14:08:30
128
Messages and problems
14
E-8
Move to a place where the
temperature is at least +10°C
and wait for the temperature of
the meter to adjust to this
temperature.
E-7
If the error message reappears
after turning the meter on again:
Contact the customer support
and service centre (see
page134).
E-9
Insert two new batteries.
E-8
Move to a place where the
temperature is at most +40°C
and wait for the temperature of
the meter to adjust to this
temperature.
E-6
Do not apply blood or control
solution to the test area until the
prompt Apply drop is displayed.
Repeat the test.
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129
15
Discarding the blood glucose monitoring system
Discarding the blood glucose monitoring system
During blood glucose testing, the meter may come into contact with blood. Used meters therefore carry a
risk of infection. Discard your used meter, after removing the batteries, according to local regulations.
The meter falls outside the scope of the European Directive 2012/19/EC (Directive on waste electrical and
electronic equipment).
j Dispose of used batteries in an environmentally-friendly way at an appropriate collection depot.
For information about correct disposal, contact your local council or authority.
Used lancet drums and test cassettes can be disposed of in household waste if no other regulations apply
locally.
Removing the backup battery
In addition to the two batteries in the battery compartment, there is a third battery in the side of the
battery compartment; the backup battery. You must also remove this battery before discarding the meter.
Remove the backup battery as follows:
kim_manual_0990
2
Turn the meter over so that the backup battery falls
out.
kim_manual_0980
kim_manual_0980
1
Use a small screwdriver to break out the partition
wall in front of the battery.
The battery then drops into the battery
compartment.
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130
Technical data
16
Technical data
Meter type
Accu-Chek Mobile
Model U1
Catalogue no./serial
no.
See type plate on the back of the meter
Test principle
Determination of glucose in fresh capillary blood by reflectance photometry.
When using dierent samples, refer to the package insert of the Accu-Chek
Mobile test cassette.
Your meter displays blood glucose values that refer to plasma although you
always apply whole blood to the test area.
You can find information on how the test works and on the referenced test
principle in the package insert of the Accu-Chek Mobile test cassette.
Measuring interval See the package insert of the Accu-Chek Mobile test cassette
Blood volume See the package insert of the Accu-Chek Mobile test cassette
Measuring time Approx. 5seconds (depending on the concentration)
Power supply
2 alkaline-manganese batteries (1.5 V; type AAA, LR 03, AM 4 or micro) or
2 lithium batteries (1.5 V; type AAA, FR 03, L 92), backup battery: 3-volt
lithium coin cell type CR1025
Battery life
Approximately 500tests or approximately 1year (less if the brightness of the
screen is set to level3 or the volume is set to level4 or 5, or in acoustic mode
due to the higher power consumption)
Automatic power o After 1 or 2minute(s), depending on the operating status
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131
16
Technical data
Temperature
During testing +10 to +40°C
During storage
Meter without batteries and without test cassette: -25 to +70°C
Meter with batteries and without test cassette: -10 to +50°C
Meter with batteries and with test cassette: +2 to +30°C
Humidity
During testing 15 to 85% relative humidity
During storage 15 to 93% relative humidity
Altitude Sea level to 4,000m above sea level
Memory capacity 2,000 results with time and date, averages for 7, 14, 30 and 90 days
Dimensions 121 × 63 × 20 mm with finger pricker
Weight Approx. 129 g with finger pricker, batteries, test cassette and lancet drum
Display OLED (Organic Light Emitting Diode) display
Interface USB (Micro B)
Electromagnetic
compatibility
This device meets the electromagnetic immunity requirements as per
EN ISO 15197 Annex A. The chosen basis for immunity testing (on
electrostatic discharge) was basic standard IEC 61000-4-2.
In addition, the device meets the electromagnetic emissions requirements as
per EN 61326. Its electromagnetic emission is thus low. Interference from the
device to other electrically-driven equipment is not anticipated.
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132
Technical data
16
Performance
assessment
The performance characteristics of the Accu-Chek Mobile system (Accu-Chek
Mobile meter and Accu-Chek Mobile test cassette) were determined using
capillary blood from patients with diabetes (system accuracy), venous blood
(repeatability) and control solution (intermediate precision).
Calibration and
traceability
The system is calibrated with whole blood containing various glucose
concentrations as a calibrator. The reference values are obtained using the
hexokinase method which is calibrated using the ID-GCMS method. The
reference method is traceable to a NIST standard using the ID-GCMS method,
which is the method of highest metrological quality (order).
The Accu-Chek Mobile blood glucose monitoring system complies with the requirements of
EN ISO 15197.
Declaration of conformity
The Accu-Chek Mobile blood glucose meter conforms with the basic requirements and other relevant
regulations of the European Directive 1999/5/EC on radio and telecommunications terminal equipment
(R&TTE). The conformity declaration may be found at the following Internet address:
http://declarations.accu-chek.com
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133
17
System components
System components
Accu-Chek FastClix finger pricker
Accu-Chek FastClix lancet drums
Use only these lancet drums when you obtain
blood with the Accu-Chek FastClix M1 finger
pricker. You can find the type designation
1
on the
side of the finger pricker.
Accu-Chek Mobile meter (Model U1)
Accu-Chek Mobile test cassettes
Use only these test cassettes when you perform
blood glucose tests using the Accu-Chek Mobile
meter.
Accu-Chek Mobile control solutions
Use only these control solutions when you perform
control tests using the Accu-Chek Mobile meter
and the respective test cassette.
i
Contact your customer support and service
centre (see page 134) for information on where
you can obtain the test cassettes and control
solutions.
kim_manual_0512
• 1
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134
Customer Support and Service Centre
18
Customer Support and Service Centre
If you need advice on how to operate the Accu-Chek Mobile meter or the Accu-Chek FastClix finger
pricker, if you seem to be obtaining implausible test results, or if you suspect that the meter, test cassette,
finger pricker or lancet drum might be defective, contact the Customer Support and Service Centre. Do
not attempt to repair or modify the meter or finger pricker yourself. Our sta will help solve any problems
you might be experiencing with the meter, test cassette, finger pricker or lancet drum from Roche.
Australia
Accu-Chek Enquiry Line: 1800 251 816
Pump Support: 1800 633 457
www.accu-chek.com.au
Singapore
Accu-Chek ExtraCare line: 6272 9200
www.accu-chek.com.sg
United Kingdom
Roche Diabetes Care Limited
Charles Avenue, Burgess Hill
West Sussex, RH15 9RY, United Kingdom
Accu-Chek Customer Careline
1)
UK Freephone number: 0800 701 000
ROI Freephone number: 1 800 709 600
1)
calls may be recorded for training purposes
www.accu-chek.co.uk
www.accu-chek.ie
man_07438877001_01_EN.indb 134 11.05.2015 14:08:33
135
19
Index
Index
A
acoustic mode 49, 50
after meal (flag) 38, 39
apple core (symbol) 38
apple (symbol) 38, 69
applicator (symbol) 38
apply blood 28, 34
asterisk (symbol) 38
available tests. Seetests
averages 67
B
battery
changing 114
discarding 115, 129
life expectancy 114, 115, 120,
130
symbol 35
type 114, 130
battery door 8, 116
beep tones 49
test result announcement
(acoustic mode) 91
turning on/off 50
before meal (flag) 38, 39
blood drop, well-formed 28
blood glucose monitoring system
cleaning 107
brightness, screen 63
button
down ~ 9, 13, 65
power/enter ~ 9, 11
up ~ 9, 13, 103
C
checking, meter 94
cleaning
finger pricker 112
meter 107
concentration range 98, 99
connecting, to computer (PC) 73
Continua Health Alliance 71
control solution 94
control test 94
performing 95
preparing 95
control test. Siehecontrol test
customer support and service
centre 134
D
data transfer 71, 74
default
data transfer 71
reports 71
discarding
batteries 115, 129
meter 129
meter, test cassette 129
disinfecting
finger pricker 112
display 8, 131
display check 19, 101
down button 9
E
electromagnetic compatibility 131
enter button 9
error messages 124
in acoustic mode 93
F
finger pricker
cleaning and disinfecting 112
docking 26
obtaining blood with the ~ 33
overview 8
undocking 26
flag
after meal 39
before meal 39
control test 39, 97
other 39
H
hands
dry 28
wash 28
HI (screen) 36, 42
humidity 118
I
intended use 3
L
lancet drum 8, 22
discarding 25
inserting 22
replacing 25
list report 84
loading a lancet 24
LO (screen) 36, 42
M
making settings 45
measurement conditions 117
measuring range 36, 130
measuring time 34, 130
man_07438877001_01_EN.indb 135 11.05.2015 14:08:33
136
Index
19
memory 64, 131
memory, results 64
menu
description of menu structure
10
open 11
meter
checking 94
cleaning 107
discarding 129
overview 7
storing. Seestorage conditions
turning off. Seeturning off
turning on. Seeturning on
micro B connector 70
N
number of lancets 8
number of tests 11, 103
O
one-time reminder 41
overview
finger pricker 8
meter 7
setting options 45
P
PC analysis 71
penetration depth
indicator 8, 23
setting 23
performance assessment 132
performing a blood glucose test
27
power button 8, 9
problems 123
R
release button 8, 33
reminder 121
changing 54
deleting 54
setting 41, 51, 52
turning on/off 53
reports
displaying 75
printing 80
retrieving results from memory 65
S
screen 10
setting the brightness 63
symbols shown on the ~ 35
setting flag, result 37
setting the date 57
setting the time 55
setting the time format 59
setting tones 49
slide button
cassette compartment cover 8,
16, 105, 109
undocking the finger pricker 8,
26
sources of error
control test 99
test 43
sources of interference 119
standard day report 82
standard week report 83
storage conditions 117
symbol applicator 38
symbols 138
during testing 35
system components 133
T
target range
changing 62
setting 60
symbols 35, 60
turning on/off 61
technical data 130
temperature 117, 131
test
performing 27
sources of error 43
test area 8
test cassette 8
discarding 106, 129
inserting first ~ 15
replacing 103
use by date 18
validity 102, 120
test principle 130
test result
averages 67
flagging 37
retrieving from memory 65
test results
transferring 74
tests (test areas)
display of available ~ 11, 20,
102
thermometer (symbol) 35, 122
tip cover 8
transferring, test results 74
trend report 81
turning off, meter 9, 11
turning on, meter 11
connecting, to PC 73
retrieving results from memory
65
starting a test 30
man_07438877001_01_EN.indb 136 11.05.2015 14:08:33
137
19
Index
type plate 8, 14
U
unit of measurement (mg/dL,
mmol/L) 14
up button 9
USB A connector 70
USB port 8, 70, 73
use by date
control solution 100
use by period, test cassette 18,
124
V
validity, test cassette 18, 124
displaying 102
man_07438877001_01_EN.indb 137 11.05.2015 14:08:33
138
Explanation of symbols
20
Explanation of symbols
The following symbols may appear on the packaging, on the type plate of the meter and on the finger
pricker. They have the following meanings:
B
Consult instructions for use
Caution, refer to safety-related notes in the instructions for use accompanying this
product.
2
Temperature limitation (store at)
E
Use by
D
Use only once
S
Sterilized using irradiation
M
Manufacturer
R
Catalogue number
L
Batch code
I
In vitro diagnostic medical device
Global Trade Item Number
man_07438877001_01_EN.indb 138 11.05.2015 14:08:33
139
20
Explanation of symbols
c
Blood glucose meter: This product fulfils the requirements of the European Directive
1999/5/EC on radio and telecommunications terminal equipment (R&TTE).
C
Blood glucose meter: This product fulfils the requirements of the European Directive
98/79/EC on in vitro diagnostic medical devices.
C
Finger pricker and lancet drum:
These products fulfil the requirements of the European Directive 93/42/EEC on medical
devices.
F
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry
Canada.
The compliance mark indicates that the product complies with the applicable standard
and establishes a traceable link between the equipment and the manufacturer, importer
or their agent responsible for compliance and for placing it on the Australian and New
Zealand market.
The explanation of other symbols can be found in the instructions for use and inserts accompanying
components within the packaging.
According to Continua Health Alliance guidelines
Certified by USB implementers forum
man_07438877001_01_EN.indb 139 11.05.2015 14:08:34
140
Appendix
21
Appendix
Low blood glucose index or high blood glucose index
These figures represent the frequency and the resulting risk of blood glucose values being too low or too
high. Figures should be as low as possible.
The following table provides an overview to assess the risk of blood glucose values being too low or too
high:
Risk Low blood glucose index High blood glucose index
minimal ≤1.1 ≤5.0
low 1.1 – 2.5 5.0 – 10.0
medium 2.5 – 5.0 10.0 – 15.0
high >5.0 >15.0
W
The index values for low blood glucose or high blood glucose in the table are not blood glucose values.
Ask your healthcare professional if you want to change your therapy based on the index values.
man_07438877001_01_EN.indb 140 11.05.2015 14:08:34
141
21
Appendix
References
Low Blood Glucose Index / High Blood Glucose Index
Boris P. Kovatchev, Martin Straume, Daniel J. Cox, Leon S. Farhy (2001)
“Risk analysis of blood glucose data: a quantitative approach to optimizing the control of insulin
dependent diabetes.”
Journal of Theoretical Medicine, 3: pp 1-10.
Boris P. Kovatchev, Daniel J. Cox, Anand Kumar, Linda Gonder-Frederick, William L. Clarke (2003)
“Algorithmic Evaluation of Metabolic Control and Risk of Severe Hypoglycemia in Type 1 and Type 2
Diabetes Using Self-Monitoring Blood Glucose Data”
Diabetes Technology & Therapeutics, 5(5): pp 817-828
Boris P. Kovatchev (2006)
“Is Glycemic Variability Important to Assessing Antidiabetes Therapies?”
Current Diabetes Reports, 6: pp 350-356
man_07438877001_01_EN.indb 141 11.05.2015 14:08:34
142
Appendix
21
ACCU-CHEK
®
360° reports License
By using this software, you, or the entity on whose behalf you are using the software (here in after
“Licensee”) agree to be legally bound to the following provisions.
1 License
1.1 Roche Diagnostics GmbH, Sandhofer Strasse 116, 68305 Mannheim, Germany (“Roche”) grants to
Licensee, a non-exclusive, perpetual and worldwide license to use the ACCU-CHEK 360° reports
software, here in after referred to as SOFTWARE, upon the terms and conditions contained in this
Software License Agreement.
1.2 Licensee may use the SOFTWARE on all computer systems owned, leased or otherwise controlled by
Licensee. Licensee may use the SOFTWARE only to manage the ACCU-CHEK 360° reports.
1.3 Due to Roche being obliged to commit market observations, Licensee shall notify Roche of name and
address of the receiving party in case of any transfer of the SOFTWARE product and shall oblige the
receiving party to enter into an equivalent agreement with Roche.
1.4 Except as expressly permitted by Swiss law, Licensee may not: Copy the SOFTWARE in whole or in
part except as expressly provided in this Software License Agreement or for purposes of backup;
rent, license or sublicense the SOFTWARE; create derivative works based on SOFTWARE; modify,
adapt, translate, reverse engineer, decompile or disassemble the SOFTWARE, separate the
SOFTWARE into its component parts, or in any way reverse engineer or attempt to reconstruct or
discover any source code or algorithms of the SOFTWARE by any means whatsoever unless and until
Licensee has first requested the required information from Roche in writing, and Roche, at its sole
discretion, has not complied with Licensee’s request within a commercially reasonable period of
time; remove any product identification, trademark, copyright, confidentiality, proprietary or other
notices contained on or within the SOFTWARE.
1.5 If Licensee is an entity, then License shall cause Licensee’s employees, if any, to comply with the
terms and conditions of the Software License Agreement.
1.6 Licensee shall cooperate with Roche, and shall render all reasonable assistance requested by Roche,
to assist Roche in preventing and identifying any use of, or access to, the SOFTWARE in violation of
the Software License Agreement.
1.7 Licensee acknowledges and agrees to the terms and conditions of any open source software license
contained in or referred to in the software including relevant copyright notices.
2 Proprietary Rights
All right, title and interest including, but not limited to, copyright, trademarks and other intellectual
property rights in and to the SOFTWARE are owned by Roche and its licensors, if any. Such rights are
protected by the Urheberrechtsgesetz (URG), Markenschutzgesetz (MSchG) and other laws. Roche retains
all rights not expressly granted herein.
man_07438877001_01_EN.indb 142 11.05.2015 14:08:34
143
21
Appendix
3 Warranty
3.1 Roche warrants that the SOFTWARE licensed under this Software License Agreement will
substantially provide the key functions described in its product specification in eect on the date of
conclusion of this Software License Agreement and that the SOFTWARE will be free of defects for a
period of one year from shipment.
3.2 During the warranty period Roche shall, at Roche’s sole discretion correct errors detected in licensed
software or provide a reasonable workaround SOFTWARE, after receiving notification from Licensee
of such errors. Error corrections will if technically possible be provided by way of a patch or update
to the SOFTWARE. The warranties set out herein are exclusive of and in lieu of all other conditions
and warranties, either express or implied, statutory or otherwise. Notwithstanding this, Roche may
from time to time provide proactively updates (including service releases).
3.3 This warranty is void if failure is the result of accident, abuse, misuse, alteration, use with
unauthorized software or hardware or not having installed latest updates of the SOFTWARE provided
by Roche according to Sec. 3.2.
4 Limitation of Liability
4.1 Irrespective of the cause of action, Roche liability shall be limited to damages caused by Roche, its
employees or subcontractors due to wilful misconduct, gross negligence or, in case of a violation of
an essential contractual duty, simple negligence.
4.2 If Roche is held liable for simple negligence under Section 4.1, Roche’s liability shall be limited to
those typical damages that were reasonably foreseeable at the time the Agreement was concluded
or, at the latest at the time of the violation of the relevant contractual duty.
4.3 Roche’s liability for any damages caused by the breach of a specific warranty (Garantie) or for
damages to be compensated under the Product Liability Act and for damages due to loss of life,
injury or prejudice to health remains unaected.
4.4 The Licensee is obliged to carry out regular backups. In case of any loss of data Roche is only liable
for the costs to restore such backups.
5 Miscellaneous
5.1 Changes to this Software License Agreement require written form to be eective. This also applies
for any amendment or rescinding of this written form clause.
5.2 This Software License Agreement is subject to Swiss law, to the exclusion of the UN Convention on
the International Sale of Goods as well as to the exclusion of the regulations of international civil law
that are alterable subject to mutual agreement.
5.3 For disputes arising from or in connection with this contract, the courts of Basel, Switzerland have
jurisdiction internationally and locally.
man_07438877001_01_EN.indb 143 11.05.2015 14:08:34
144
Appendix
21
5.4 Should individual clauses of the Software License Agreement be ineective, the eectiveness of the
contract remains unaected otherwise. Ineective clauses shall be replaced by the legal regulation.
man_07438877001_01_EN.indb 144 11.05.2015 14:08:34
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