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5. WARRANTY
The following conditions form the guarantee agreement
between A.O. Smith Water Products Company (the
warrantor) and the owner of the water heater.
5.1 Guarantee in general
If within one year of the original installation date of the
water heater any part or component other than the tank
shall prove upon examination by the warrantor or
authorised agent to be defective in material or
workmanship, the warrantor will exchange such part or
component.
5.2 Guarantee of the tank
If within 3 years of the original installation date, the tank
fails due to rust or corrosion from the water side, the
warrantor will supply a complete new water heater of
equivalent size and duty (excluding delivery and
installation charges). On the replacement water heater a
guarantee will be granted sufficient to cover the
unexpired portion of the original 3 year guarantee of the
originally installed water heater.
5.3 Conditions for installation and use
The guarantee applies to the heater only while it remains
in its original location, and is installed in accordance with
the local plumbing and building regulations and all rele-
vant Codes of Practice.
The water heater should also have been used only:
a) For potable water free to circulate at all times and
with the tank free of damaging scale deposits;
b) At temperatures not exceeding the maximum setting
of its thermostat and ECO (Energy Cut Off device);
c) At water pressures and/or energy inputs which do
not exceed those stated on the rating plate of the
water heater;
d) In a non corrosive atmosphere or area;
e) With an approved temperature and pressure relief
valve of adequate capacity not exceeding the working
pressure rating shown on the water heater, and
installed in confirmity with A.O. Smith Water Products
Companies installation instructions;
f) When anodes have been inspected and renewed, if
they are worn or erroded by 50% or more at any point
of their length.
5.4 Exclusions
The guarantee will be null and void:
a) If the water heater has been damaged by an external
cause;
b) In case of misuse, neglect (including frost damage)
or incorrect use of the water heater;
c) In case of unauthorised alteration, modification or
repair;
d) In case of ingress into the water heater of chemicals,
pollutants or contaminants;
e) If the hardness of the incoming water is, or has
been, softened below 60 ppm CaCO
3
;
f) If the water heater is effected by corosive vapours
such as those found in hairdressers, dry cleaners
and laundries or where some industrial degreasing
products are used and stored (for further information
and advise please contact the A.O. Smith Technical
Department).
5.5 Range of guarantee
All replacement water heaters supplied under the terms
of this warranty will be supplied ex stock on an F.O.B. ba-
sis. A.O. Smith accepts no responsibility for carriage, la-
bour or other installation costs.
5.6 Claims
Any claim under this warranty should be initiated with the
dealer who originally sold the water heater or with any
other dealer or stockist of the warrantors products.
5.7 No other guarantee or warranty either
expressed or implied is made on
behalf of A.O. Smith Water Products
Company.
With respect to the water heater in question further A.O.
Smith does not guarantee this water heater as suitable
for purpose except within the terms of warranty detailed
above. A.O. Smith Water Products Company will not be
liable by virtue of this guarantee or otherwise for damage
to any persons or property when arising out of contracts
or tort. The terms of this guarantee do not effect your
statutory rights under United Kingdom Consumer
Legislation.
This guarantee applies to the following models:
COF 199 G t/m 700 G
