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The warranty set out in articles 1 and 2 will not apply in the event of:
a. damage to the water heater caused by an external factor;
b. misuse, neglect (including frost damage), modication, incorrect
and/or unauthorised use of the water heater and any attempt to
repair leaks;
c. contaminants or other substances having been allowed to enter the
tank;
d. the conductivity of the water being less than 125 µS/cm and/or the
hardness (alkaline-earth ions) of the water being less than 1.00
mmol/litre;
e. unltered, recirculated water owing through or being stored in the
water heater;
f. any attempts at repair to a defective water heater other than by an
approved service engineer.
The obligations of A.O. Smith pursuant to the specied warranty do not
extend beyond free delivery from the Veldhoven warehouse of the
replacement sections, parts or water heater respectively. Shipping, labour, instal-
lation and any other costs associated with the replacement will not be accepted
by A.O. Smith.
A claim on grounds of the specied warranty must be submitted to the dealer
from whom the water heater was purchased, or to another authorised dealer for
A.O. Smith Water Products Company products. Inspection of the water heater as
referred to in articles 1 and 2 shall take place in one of the laboratories of A.O.
Smith Water Products Company.
A.O. Smith grants no other warranty or guarantee over its water heaters nor the
(sections or parts of) water heaters supplied for replacement, other than the war-
ranty expressly set out in this Certicate.
Under the terms of the supplied warranty, A.O. Smith is not liable for damage to
persons or property caused by (sections or parts, or the glass-lined steel tank of)
a (replacement) water heater that it has supplied.
Exclusions
Scope of the warranty
Obligations of A.O. Smith
Claims
